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about Precision Garage Door
Precision Garage Door of East Bayhas received 2362 reviews, averaging 4.84 Stars:
Antioch, CA
Oakland, CA
Start to finish -a seamless and professional experience. My spouse woke me up at 0500 with "EMERGENCY, the garage door!!!" I knew exactly who to call - in fact was singing the jingle as I dialed. Erin answered the call within 30 seconds and was a total pro- took my info, read it back 100% accurately, and had us booked with an appointment in
- David Herrigel
San Leandro, CA
Nathaniel was here on time and was very professionally. He did a thorough inspection of my garage door. He gave me several options and estimates. He even offered me a AAA discount. There was no pressure for me to do the work immediately. I would definitely recommend this company and Nathaniel. His customer service was excellent.
- Angie Hayward
Pleasanton, CA
Had seen their truck in my neighborhood and also TV ads. My door was broken and I wasn't able to access my auto to get me where I needed to go. They were prompt and efficient.
- Sherrill Sheets
Danville, CA
Got home late last night to a garage door that did not open. I had just replaced the opener myself, but it looked like a broken spring. Went online to Precision Garage Door, and the next morning, our tech Sheridan Abad showed up around 9:30 am. He confirmed my broken spring, but also pointed out the wheels and bearings were worn and failing. He gave me some options and prices, and we agreed to do the work. An hour or so later, Sheridan was done. Showed me the failed pieces, explained maintenance, and was on his way. Well worth the cost; fixed professionally and efficiently in less than a day. Great work, Sheridan and Precision!
- Mike Maxwell
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Service Technician Team: Sheridan Abad
Union City, CA
Precision Garage Door has serviced my door previously so it was natural to contact them for the new repair, this past Saturday. I was surprised to get a Saturday appointment in fact. The technician phoned to say he was enroute, arrived on time, was very professional and knowledgeable, performed all the necessary repairs! My repair needed new springs, brackets, and cables. I was happy with the work and will refer Precision to anyone needing garage services. I should say that given all the increases in cost of everything else these days, garage repair is no inexpensive undertaking.
- Wayne Stoddard
Castro Valley, CA
I called in the morning and Bachir repaired the same day. Bachir did a very thorough job explaining the repairs he was quoting me and I liked that I actually could choose which repairs I felt were necessary and I could afford. I had called another local door company and they didn’t call me back until 24 hours later. I even received a senior discount.
- Cheryl Uithoven
Orinda, CA
Precision installed my garage door and opener 4 years ago. I have had a few problems with it, however, I do credit the service given to me for repairs. Not happy with some of the performance of the product but the Techs have been fantastic. Very timely on arriving to my home as well as informative and professional. Just yesterday Patrick assisted me on a repair. He was meticulous in his review of potential problem and very thorough in all the explanations he gave me. I trust that the repair will work. He was fantastic! Nancy M.
- Nancy Migneault
Hercules, CA
10/25/24 Precision repair Martin 16 x 8 door with Lift Master. Problem door opens 2 feet stops if you close it and opens again it goes full open. Also when disconnect from LM door is way to heavy to lift by hand. Precision Tech troubleshoots finds wrong weight torsion springs and not Martin springs. Correct torsion srings installed. Also replace worn bearing and track rollers. Door works correctly with Lift Master and by hand. Approx time 2 hours fair price same day. Very impressed with Tech. I do DIY stuff but would never figured wrong lifting weight torsion springs. Tech did an excellent job.
- Galen Hanes
Livermore, CA
Our overall experience was outstanding! Booking was easy and Rodney called prior to arrival for the scheduled date/time booked to confirm his arrival within 30 minutes. Upon arrival, he inspected, provided options and he was super helpful with a recommendation that would repair and set us up with a door that performed better than it ever had since we moved to our home 15 years ago. He also provided a future recommendation should we need to swap the opener. I will definitely refer Precision Door and will call again if we have a need. Thank you!!!
- Thomas Horn
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Service Technician Team: Rodney Farmer
San Pablo, CA
Precision garage was great they have great experience Technicians that get job done right. My garage door work like a new one. I'M VERY HAPPY!!!! THANK YOU SO MUCH.
- Jerry Thompson
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Service Technician Team: Sheridan Abad
Dublin, CA
I had an issue with my garage door not opening and closing properly. This being on a Friday evening, I was not sure I could get help. Precision Door came through for me and sent a Tech (Rodney) to rescue me. Rodney was very courteous, knowledgeable, and understanding of my issue. Rodney is a real asset to the Company. Wish there were more people like him.
- Jeanette Knobel
Oakland, CA
Nathaniel was extremely helpful in explaining our options and the pros and cons on each. He was really great to work with and had a new garage door opener installed in no time.
- Kristi Babb
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Moraga, CA
Carlos larios was on time polite. Explained the whole process to me. I would recommend him to friends and family. Thank you Pat . Moraga
- Pat Fela
San Ramon, CA
I have used your services in the past. I called the night before and you came out the next morning at 830am (broken spring). Great checkup of whole system and recommendations. Bachir did a great job and was very personable.
- Dan Lister
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Service Technician Team: Bachir Gharbi
Castro Valley, CA
Quick, efficient, expert service! David did a remarkable job, in amazingly short order.
- Chris Millikin
Antioch, CA
Have use this wonderful company for years and trust them keeping our door in condition. Great job!
- Steven Stanley
Castro Valley, CA
Quick and easy at a reasonable cost. Travis was very professional and pointed out additional general maintenance that would need to be addressed in the near future. Which I won’t think twice about calling Precision for again.
- David Demby
Castro Valley, CA
We are very happy he fixed our garage door. He said he would be done before my wife would come home from jazzersize and he was finished before she got home.
- Steve Anderson
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Fremont, CA
I am truly satisfied with the way Precision Garage Door has handled our garage door problem. From the setting up of the visit and inspection up to the performance and repair of garage door in its entirety, PGD truly is very professional and punctual. Technician Jose Brizuela is very knowledgeable and professional explaining his findings and what remedy is to take to fix the problems found. In addition, he made further alignment and adjustments of the garage door with his proper analysis of what was jagging the door. He deserves a raise in salary and recognition. I highly recommend Precision Garage Door. They meet my expectations.
- Corazon M. Alcantara
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Fremont, CA
Your service technician John was very friendly and helpful. He showed up in the provided time window and called ahead of time to update on his ETA. The spring on our roll-up door had broken Saturday nite. I went on your site and scheduled an appointment on-line for the next day. John provided several different repair options for the repair and maintenance of our door. Work was accomplished within an hour. Cost was probably a little on the high end but the response and service exceeded my expectations-good value for the money. Thank you PGDS!
- Mark Kontich
Hayward, CA
Prompt response and great service over the weekend.
- Trisha Shah
Martinez, CA
Fast and excellent service
- Phillip Macari
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Lafayette, CA
Carlos was very informed, courteous, and professional. He explained all the options very clearly. I will definitely call them again.
- Sherry Dumke
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Service Technician Team: Carlos Larios
Walnut Creek, CA
Outstanding service. Within 30 minutes of making an appointment, Sheridan Abad, the Technician showed up and replaced the broken spring and other assorted parts that were worn out. Spent about two hours to complete the job. Service couldn't have been better.
- Joel Gordon
Hercules, CA
Mr. Mario Mojica, was the ultimate professional, great communicator, kind and patience. I highly recommend you ask for Mr. Mario Mojica , if you loive in the Pinole/Hercules area. -Cara 10/2/24
- Cara Stanley
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Service Technician Team: Mario Mojica
Castro Valley, CA
The repair man was very knowledgeable and explained why things needed to be replaced. He did the job quickly and the door is quieter than ever.
- Debbie Pfisterer
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Service Technician Team: Patrick Leahy
Piedmont, CA
Carlos was timely and professional. He explained everything clearly and came back to install our panel prompty.
- Claudia Harrison
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Service Technician Team: Carlos Larios
Hayward, CA
I usually never do review reviews but I was so impressed that I felt the need to. Phillip was great from beginning to end. He updated us with his ETA. Arrived at the time he said. Phillip took the time explain everything clearly and answered all our questions. He completed the work quickly and efficiently and gave us tips on maintenance. I would highly recommend Phillip and would hire him again if needed.
- Charisma Manley
Richmond, CA
Excellent service, even if pricey. We were having an intermittent problem that wasn't diagnosed correctly by a different company on repeated visits, so we tried this one after a complete failure left us unable to open the door at all. Very prompt response, courteous service, and our door is now working perfectly.
- Barbara M., Richmond
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
My garage door for was installed 2 1/2 years ago and was struggling to close properly. Service as available the same day I called. The tech arrived on time and was very friendly and courteous. Diagnosed the problem quickly and then got it done! Very happy customer.
- Jeff Klingler