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about Precision Garage Door
Precision Garage Door of East Bayhas received 2282 reviews, averaging 4.84 Stars:
Orinda, CA
Product:
Service Technician Team: Travis Behn
Danville, CA
Very pleased with professional service and timely response for fixing my garage door. James Walker was helpful in explaining issues and expected repairs and costs. Definitely will use Precision again.
- Diane Cox
Oakland, CA
Our technician was Patrick Leahy and he was great. He did a thorough inspection. The unit couldn't be repaired so he provided the band-aid solution and also the option to replace the unit, springs, cables and rollers. He explained everything so well we were completely comfortable doing the complete job, which he finished in under 3 hours, then spent at least 45 minutes explaining all the repairs, how to use and program the opener, and how to keep everything in top condition in between routine service appointments. I wish Precision serviced the foothills where we have a cabin, as I need similar work there. All in all, we are very pleased.
- Jim Carriere
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Service Technician Team: Patrick Leahy
Danville, CA
Quick to respond and honest service. Patrick came on time and quickly diagnosed our problem with the garage door. He was able to provide a fair estimate for repairs, and it was done promptly. The customer service compared to other contractors we have used for other projects was at a very high caliber as Patrick was very kind and professional.
- Brian Croskey
Union City, CA
Jose did a good and efficient job repairing my garage door. He was very thorough checking the doors working parts. He explained to me want parts needed replacing.
- Dennis Miller
Concord, CA
Sheridan helped us with garage door repair. He is friendly and efficient. Highly recommended him if you need help in Vallejo, Martinez, Walnut Creek and Concord area.
- Liam C
Pleasanton, CA
Tech called when he was on his way & even arrived ahead of schedule. Tech was very professional, polite & courteous. He explained everything that needed to be done , gave me 3 choices of work needed, but did not push to do anything more that I wanted to do. I highly recommend this company.
- Laurie Stanec
Hayward, CA
Excellence, in every possible way. Appointment chat, tech arrival, diagnosis, explanation, then repaired even better than it was before. Very reasonable pricing.. Carlos also explained a bunch of things I never knew about garage doors, and then he fixed my garden hose. Highly recommend.
- Dorothy Bean
Berkeley, CA
I really tried to fix it myself. I looked at YouTube videos. I pulled out the manual.I pulled out my ladder and set up in the garage. But the door kept reversing. It mostly happened when I was in a hurry to leave and was forced to sit in the driveway watching the door touch down then happily return to the horizontal position. Like 6 times in a row. So it's hot today, everyone is cranky and I called Precision Door. I just couldn't have another night of worrying that garage door was going to fly open and go up and down and up and down all night. They sent James Walker. YAYYYYYY! It's fixed. Of course it behaved for him. Thanks again, Precision Door. And James W.
- Karen Lou
Berkeley, CA
Bachir was just the best. He diagnosed the problem instantly (broken spring,) explained all the options and spent the next 3 hours fixing everything. Thank you Precision for excellent service, and thank you Bachir for being so nice, and so thorough.
- Jane Hammond
Pleasanton, CA
The technician did an excellent job - right away found the problem and took care of it. Very professional - asked if we had any guestions. He wanted the door tested (opening - closing) before he left to make sure it was working properly which it was. Thank you for the quick response when I called to set up appointment.
- Dolores Gross
Oakley, CA
Everything about my service was great. My technician, Carlos, was excellent from start to finish. Highly recommend!!!
- Jim Pickard
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Service Technician Team: Carlos Larios
Pleasant Hill, CA
Excellent teamwork by Travis and Salvador. I am super pleased with the outcome. They also gave me great advice on the existing opener that is beginning to show its age.
- Jim Bonato
Walnut Creek, CA
Precision Garage Door is my go to company for any garage service I need. From the dispatcher who answers the phone to the person who does the work all are very courteous, professional and knowledgeable. I especially like same day service which they always provide. I have always been happy with their service, from garage door openers to replacement of springs. They do good work and clean up after themselves.
- Sharyn Delano
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Service Technician Team: Raul Duenas
Pleasanton, CA
Carlos was wonderful. He explained all my options and walked me through everything when he finished. So polite!! He is an outstanding employee and representative of your company.
- Kathy Temple
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Service Technician Team: Carlos Larios
Oakley, CA
Tech did a great job, and explained all items and opener operations. Thanks
- Mike Reeves
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Service Technician Team: Travis Behn
San Ramon, CA
Our technician, Carlos, was absolutely excellent; friendly, professional and quick. Carlos explained the work that needed to be done to fix the problem. He told what had to be done and what could be done, if we wanted to. In addition to the door repair, at our request i.e. no upselling, Carlos installed a modern belt drive garage door opener. When the job was done Carlos took the time to explain all the features of the door opener and he programmed the door opener in our vehicle. I highly recommend Precision Garage Door and Carlos.
- Peter Pay
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Service Technician Team: Carlos Larios
Hayward, CA
Very courteous and professional.
- Jose Desa
Fremont, CA
David called to let us know that he was on his way. He was very thorough with his inspection of our garage door. He explained what parts needed to be replaced and he showed us the worn parts. David also took the time to answer our questions regarding preventative maintenance.
- Sarah Quismorio
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Service Technician Team: David Lopez
Fremont, CA
Had a garage door tune up done today. The two men who performed the tune up were professional, helpful and effecient.
- Dolores Upton
Pleasanton, CA
Don’t go any further.. definitely call and make an appt. Travis was my Technician. He arrived early, was very knowledgeable, and explained everything in detail. The repair was done in a very timely manner leaving my garage spotless. I feel I got a very reasonable repair.
- Marilyn Lobe
Fremont, CA
Great and fast service. Highly recommend.
- Althea Crozier
Livermore, CA
The Repair Man was very knowledgeable and Efficeint.
- David Miller
Danville, CA
Prompt, courteous service both in booking the service and receiving the service.
- Carla Blackmon
San Lorenzo, CA
It was easy to schedule an appointment online and I was given a four hour window for servic. Brandon, the tech, called about 15 mnutes before arriving. He quickly assessed the problems we were experiencing with the garage door opener and we discussed various options. I opted to go with a new opener as the old one was almost 15 years old and was not up to current codes for a battery backup. He did the install quickly and efficiently and explained what he was doing. Brandon is an excellent representative for Precision Garage Door Service.
- Gail
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Service Technician Team: Brandon Taylor
Lafayette, CA
Travis called in advance of appointment addressing garage door problem. Excellent presentation as to items of immediate concern (needing replacement) and as he progressed with repair, advised of additional parts that would need replacement in due time. As we discussed matter, it was clear to proceed now! Will definitely recommend Precision to neighbors and friends and if possible, request Travis as the lead tech. Service Performed - spring,opener,cables.etc.
- Robert Taiariol
San Leandro, CA
Travis Behn and his colleagues were very professional. They educated me on the process and my new door operating system working parts.
- Mrs Haman Dicko
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Service Technician Team: Travis Behn
Fremont, CA
Precision Service immediately responded to our need to Garage door opener repair. They completed a full reinstall within a few hours of us contacting them. Professional and expert service.
- John Ganino
Service Provided:
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Service Technician Team: Paul Brinkman
Oakland, CA
I really didn’t asked any bodies recommendation except when I saw the commercial in television , I was impressed in what I heard so I called and made my 1st appt and I’ve been w Precision ever since.
- Carmencita Amos
Danville, CA
Great company which delivers what it says on their website. I called them at 3:30 pm as my garage door snapped its cable. I got through to service scheduler and the technician was at my house at 5. What a service the technician was great to review the parts and labor he had tbe job completed in almost 2 hours . True, this company is a bit pricy , but I would rather pay and get the job done in a professional way. I highly recommend them for garage door jobs. If
- Paul A
Product:
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Travis was absolutely incredible. I had been putting off dealing with my garage door system for a long time and it finally just gave us so much trouble that we had to do something. I booked an appointment online with Precision. Travis let me know by phone and text when he would arrive, which was exactly within the time given. He took a lot of time to review the situation and go over it with me. I figured I'd have to make another appointment to implement the fixes he recommended but he said he had everything he needed, including a new motor (!), with him and could do it now. He spent the next hours painstakingly putting the new system in place and then walked me through all the things I needed to know. Travis was a true professional in every sense of the word and did a fantastic job. I'd recommend him and Precision wholeheartedly. Thank you!
- Janet