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about Precision Garage Door in:
Martinez, CA
Precision Garage Door of East Bayhas received 51 reviews, averaging 4.82 Stars:
Martinez, CA
Martinez, CA
Precision Garage Door was Great!! The person came in, checked out the problem with my garage door, explained his recommendation and did the repair immediately. Thank you so much!!
- Elida Ickes
Martinez, CA
Dear Precision and Nathaniel I., I can't thank you enough for the excellent service I recieved today. I called at 11am to request service and it was completed by 4pm. Nathaniel replaced everything except the garage door. He was very friendly and easy to work with. He explained everything in detail, in an easy to understand way. His work was fast ,efficient and excellent. My garage door before was so noisy that my neighbors complained. It was also not closing all of the way. Now you can barely hear it. I now feel that my garage is safe and secure. Thank you for giving me that peace of mind Nathaniel. I give Nathaniel 1000 stars and he deserves a huge raise. Thank You again for everything, Betti Murray
- Betti Murray
Product:
Service Technician Team: Nate Lapidez
Martinez, CA
We have had Precision Garage out before. They are pleasantt and work quick. Our repairman replaced several things.
- Jackie Collins
Product:
Martinez, CA
Fast and excellent service
- Phillip Macari
Product:
Martinez, CA
Patrick did an amazing job! He was very thorough in his initial inspection after I told him about the problems I had with the door. He completed the work quickly and my garage door is working once again. Once he was done, he went over the issues that were present before and also gave me tips on regular maintenance to keep the door working well.
- Donn Matsuzaki
Martinez, CA
Professional clean work. A couple of issues but they worked hard to resolve them.
- Dave A
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Service Technician Team: Antonio Mendoza
Martinez, CA
Jose the technician that came out was very knowledgeable and punctual. Explained what was needed and did the job. Replace the drums, cable , rollers and Springs and the doors now super quiet. Would recommend Jose and Precision garage door
- michael Roth
Product:
Martinez, CA
Mario and another technician showed up on time as booked. They went over how they could fix our garage door and answered all my questions.. They were knowledgeable and they were able to complete the job and had everything needed.. Everything was completed. The new equipment and all features were explained. They did a good job The experience was positive
- James Jestes
Martinez, CA
I had work done on my garage six years ago and when starting to have issues called them to come out. My message was responded to quickly and an appointment was set up. Sheridan Abad was my servicer and he was very professional, called before arriving, arrived within the time given, then explained everything and even had information about the work done previously. He took care of all repairs quickly and efficiently.
- Michelle South
Martinez, CA
Great pro
- Terry Estrada
Product:
Martinez, CA
We have used them in the past and pleased with their service.
- Nancy and donn Steffen
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Service Technician Team: Travis Behn
Martinez, CA
I have done business with Precision in the past and had the pleasure at that time of meeting James W. He was patient, knowledgeable, thorough, and courteous. Today we needed some more work done and James came out again. Exactly as last time he was professional in every way and just as efficient. My highest compliment to a person who truly knows their job and even more importantly is a very good person. Well done.
- Obie Anderson
Martinez, CA
Your company came out and tried to charge me $1549,00 to change my springs cables and rollers according to your man were no good . Not to mention you charged me $70.00 for a service call Had another company come out installed new springs , cables No new rollers as they were fine $650.00 dollars total No service fee You seriously need to rethink your pricing and acessment of people’s doors Horrible I will never use your company again You should refund my money
- Anthony Maramonte
Product:
Martinez, CA
Travis was a spectacular help! He was diligent and did so many things to fix my problem. He is a good person to represent your company. Not to mention he did it in extreme heat!
- Donna Wilkinson
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Service Technician Team: Travis Behn
Martinez, CA
We had the best experience with Sheridan from Precision on Saturday! He was incredibly knowledgeable, professional and friendly. Our garage door is 26 years old and he was able to replace many parts - springs, coils, cables, etc. in 2 hours and arrived 2 hours after my initial call for help. I HIGHLY recommend Sheridan Abad and Precision Garage Door Service!
- Deb Carter
Service Provided:
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Service Technician Team: Sheridan Abad
Martinez, CA
I was very pleased with the service I received from Joel. He was very professional. He completed the job in the time he estimated. Thank you Joel for a job well done.
- Diane Esrick
Product:
Martinez, CA
The BEST!!! My tech was a wonderful guy. God Bless Ukraine!
- Ronny Marshall
Martinez, CA
Kept on telling me the springs were to weak all I wanted was the maintenance of the doors they are 7 years old and nothing is wrong with the springs I told him, finally he told me that it would cost 2 hundred bucks for each door to be serviced, They could have told me that on the phone when I ask the person on the phone how much does it cost for maintance we have to come out bull crap, the technician new what it cost after I told him the springs have been good for the last 7 years. They get 40 bucks just for showing up service call. Make them give you a rough estimate over the phone, not a good showing of service from the tech. They got me.
- Willie Mcgee
Hi Mr. McGee, I'm sorry to hear about your experience. We always strive for TOP customer service and it sounds like we miss the mark on a few things here. I tried calling you back on 11/29 to chat a bit about your experience and also see if there was anything I could do to improve on that. Possibly help you out with the service fee? In any case, hope we get to chat. If we don't have a wonderful holiday. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195
Martinez, CA
Everything was on time and as represented. Further, the guys doing the work were top notch. My compliments to them on a job well done and their superb demeanor.
- Obie Anderson
Product:
Martinez, CA
Frist time using Precision. I have to say they live up to what we have all seen in there commercials. Arrived within the time frame they said they would. Did the full door inspection gave me best case worst case (had a broken spring) came in in the middle. Tech was very friendly explained what the process was and did the work. I will use them anytime I have a garage door issue in the future.
- Al Bartizal
Product:
Martinez, CA
Your technician, Mario Mojica, was terrific! He diagnosed the problem with my door and proceeded to fix it and explain what he had done. Very professional and personable. If ever Ineed work done again I will definitely call Precision Door.
- Denis Santos
Martinez, CA
Unexpected broken torsion spring Sunday morning. Garage won’t open, not even manually. Called two garage repair companies before precision door east bay. First company was AAAA and they never called me back. The second company was precision door from a different location- they offered Monday AM repair. I called PDEB at 11:30 and they promised a 2-6 pm ETA. Repairman Danny called me at 2pm and arrived at 2:20. He was done by 3pm. Garage works great. Thanks Danny!!! Price was fair for product and fast service.
- Alex Jose
Product:
Martinez, CA
The installer was Sheridan. I am glad to report that it was fast, efficient, neat (no mess left behind) and informative (he explained the system in easy terms and demonstrated all the "bells and whistles". Great professional. Ask me in a month to find out if it still works like a charm. I'm impressed with how quiet this system is. What a difference.
- Joe Watson
Martinez, CA
Danny was wonderful and did everything he could to help me and fix my door. I will happily recommend your business to my friends!
- Janice Corcoran
Martinez, CA
Excellent service! Easy to make same-day appointment, technician arrived and finished work quickly and professionally!
- Erica Bingham
Martinez, CA
Alex called before he arrived, was courteous and helpful, did his work expediently and with care; overall he is an excellent representation of your company's great work! Thank you, Alex!
- Michael/beth Mallonee
Martinez, CA
The garage door repair was very professional, not over priced, me and my family are very satisfied with their prompt assistance. The technician was very polite and professional, Good job guys
- Efrain Menjivar
Product:
Martinez, CA
I used Precision like 10 years ago for some maintenance but then ended up using another company for a new motor a couple of years ago mostly because I forgot who I used previously. Today a spring broke on my huge steal insulated double door. Initially I couldn't get it open even with pulling the emergency lever. It was way too heavy for one person. So I called this other company that installed the motor and told them, "I have an emergency. Can't get the door open". "Sorry they told me. We are booked four days out". Next I called Precision and they sent someone out within 3 hours. In the meantime I went on youtube and figured out how to open a door with a broken spring so I could get my cars out. Garrett from Precision showed up and handled the repair for a reasonable price. Here is the bottom line. If you pick a garage door company for a door, a motor, whatever and they don't have an emergency service setup like Precision has you'll be calling Precision anyway if something goes really wrong and you need same day service. Save yourself the trouble and just go with Precision. Garrett was super nice and an expert at handling everything and Precision cared that I needed service right away. Thanks Precision you guys rock!
- Sean K
Product:
Martinez, CA
Sheridan was punctual, polite and completed the job quickly. I had a back up battery installed and I am happy with the service. Have used this company before and will use again.
- Peg Moffitt
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Your representative was amazing. He explained what was causing our current problem and how we should chose both its replacement and our next new garage door in the very near future. Financially we could not make the purchase today, but because of the extreme professionalism and courtesy of your representative Mr. Bachir Gharbi, Precision Garage Door Service will be our choice.
- Jim Jeffery