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about Precision Garage Door in:
Martinez, CA
Precision Garage Door of East Bayhas received 40 reviews, averaging 4.78 Stars:
Martinez, CA
Product:
Service Technician Team: Travis Behn
Martinez, CA
I have done business with Precision in the past and had the pleasure at that time of meeting James W. He was patient, knowledgeable, thorough, and courteous. Today we needed some more work done and James came out again. Exactly as last time he was professional in every way and just as efficient. My highest compliment to a person who truly knows their job and even more importantly is a very good person. Well done.
- Obie Anderson
Martinez, CA
Your company came out and tried to charge me $1549,00 to change my springs cables and rollers according to your man were no good . Not to mention you charged me $70.00 for a service call Had another company come out installed new springs , cables No new rollers as they were fine $650.00 dollars total No service fee You seriously need to rethink your pricing and acessment of people’s doors Horrible I will never use your company again You should refund my money
- Anthony Maramonte
Product:
Martinez, CA
Travis was a spectacular help! He was diligent and did so many things to fix my problem. He is a good person to represent your company. Not to mention he did it in extreme heat!
- Donna Wilkinson
Product:
Service Technician Team: Travis Behn
Martinez, CA
We had the best experience with Sheridan from Precision on Saturday! He was incredibly knowledgeable, professional and friendly. Our garage door is 26 years old and he was able to replace many parts - springs, coils, cables, etc. in 2 hours and arrived 2 hours after my initial call for help. I HIGHLY recommend Sheridan Abad and Precision Garage Door Service!
- Deb Carter
Service Provided:
Product:
Service Technician Team: Sheridan Abad
Martinez, CA
I was very pleased with the service I received from Joel. He was very professional. He completed the job in the time he estimated. Thank you Joel for a job well done.
- Diane Esrick
Product:
Martinez, CA
The BEST!!! My tech was a wonderful guy. God Bless Ukraine!
- Ronny Marshall
Martinez, CA
Kept on telling me the springs were to weak all I wanted was the maintenance of the doors they are 7 years old and nothing is wrong with the springs I told him, finally he told me that it would cost 2 hundred bucks for each door to be serviced, They could have told me that on the phone when I ask the person on the phone how much does it cost for maintance we have to come out bull crap, the technician new what it cost after I told him the springs have been good for the last 7 years. They get 40 bucks just for showing up service call. Make them give you a rough estimate over the phone, not a good showing of service from the tech. They got me.
- Willie Mcgee
Hi Mr. McGee, I'm sorry to hear about your experience. We always strive for TOP customer service and it sounds like we miss the mark on a few things here. I tried calling you back on 11/29 to chat a bit about your experience and also see if there was anything I could do to improve on that. Possibly help you out with the service fee? In any case, hope we get to chat. If we don't have a wonderful holiday. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195
Martinez, CA
Everything was on time and as represented. Further, the guys doing the work were top notch. My compliments to them on a job well done and their superb demeanor.
- Obie Anderson
Product:
Martinez, CA
Frist time using Precision. I have to say they live up to what we have all seen in there commercials. Arrived within the time frame they said they would. Did the full door inspection gave me best case worst case (had a broken spring) came in in the middle. Tech was very friendly explained what the process was and did the work. I will use them anytime I have a garage door issue in the future.
- Al Bartizal
Product:
Martinez, CA
Your technician, Mario Mojica, was terrific! He diagnosed the problem with my door and proceeded to fix it and explain what he had done. Very professional and personable. If ever Ineed work done again I will definitely call Precision Door.
- Denis Santos
Martinez, CA
Unexpected broken torsion spring Sunday morning. Garage won’t open, not even manually. Called two garage repair companies before precision door east bay. First company was AAAA and they never called me back. The second company was precision door from a different location- they offered Monday AM repair. I called PDEB at 11:30 and they promised a 2-6 pm ETA. Repairman Danny called me at 2pm and arrived at 2:20. He was done by 3pm. Garage works great. Thanks Danny!!! Price was fair for product and fast service.
- Alex Jose
Product:
Martinez, CA
The installer was Sheridan. I am glad to report that it was fast, efficient, neat (no mess left behind) and informative (he explained the system in easy terms and demonstrated all the "bells and whistles". Great professional. Ask me in a month to find out if it still works like a charm. I'm impressed with how quiet this system is. What a difference.
- Joe Watson
Martinez, CA
Danny was wonderful and did everything he could to help me and fix my door. I will happily recommend your business to my friends!
- Janice Corcoran
Martinez, CA
Excellent service! Easy to make same-day appointment, technician arrived and finished work quickly and professionally!
- Erica Bingham
Martinez, CA
Alex called before he arrived, was courteous and helpful, did his work expediently and with care; overall he is an excellent representation of your company's great work! Thank you, Alex!
- Michael/beth Mallonee
Martinez, CA
The garage door repair was very professional, not over priced, me and my family are very satisfied with their prompt assistance. The technician was very polite and professional, Good job guys
- Efrain Menjivar
Product:
Martinez, CA
I used Precision like 10 years ago for some maintenance but then ended up using another company for a new motor a couple of years ago mostly because I forgot who I used previously. Today a spring broke on my huge steal insulated double door. Initially I couldn't get it open even with pulling the emergency lever. It was way too heavy for one person. So I called this other company that installed the motor and told them, "I have an emergency. Can't get the door open". "Sorry they told me. We are booked four days out". Next I called Precision and they sent someone out within 3 hours. In the meantime I went on youtube and figured out how to open a door with a broken spring so I could get my cars out. Garrett from Precision showed up and handled the repair for a reasonable price. Here is the bottom line. If you pick a garage door company for a door, a motor, whatever and they don't have an emergency service setup like Precision has you'll be calling Precision anyway if something goes really wrong and you need same day service. Save yourself the trouble and just go with Precision. Garrett was super nice and an expert at handling everything and Precision cared that I needed service right away. Thanks Precision you guys rock!
- Sean K
Product:
Martinez, CA
Sheridan was punctual, polite and completed the job quickly. I had a back up battery installed and I am happy with the service. Have used this company before and will use again.
- Peg Moffitt
Martinez, CA
Mario ?ít a good job ! Excellent ! Thank You so much!
- Nam Nguyen
Martinez, CA
Gabriel was amazing. I can not express how impressed I am with the level of service and professionalism he displayed. I would reccomend Precision Door to anyone!
- Steven Ogbonna
Martinez, CA
James came as advertiser. Secured the door which almost self-destructed, and sold us a new door. The old one was not reparable. I would higly recommend him and the Precision Door co.
- Ed Bumgarner
Product:
Martinez, CA
The first company I called to repair my door was the one that repaired it last time, but they were closed over the Labor day weekend. I called Precision next and was pleasantly surprised that they could come out same day. I thought every company was going to be closed. Technician Josh Kinder and his trainee Gabriel? were both very polite and friendly. Josh explained to me everything that needed to be done to fix my garage door as well as telling me about worst case scenario costs that may be discovered during the repair, which my garage door ended up not needing. I felt the entire job was done professionally and quickly. Josh even cleaned up smudge marks left behind on the door from the repair. I will definitely be calling Precision for any future garage door needs.
- Rick Mc.
Product:
Martinez, CA
Great service and professional technician.
- Sherman
Martinez, CA
I've used Precision many times (3 different houses). Chewy was excellent. He readily identified the problem and corrected it in a timely manner. Very helpful explains maintenance.
- Virginia Bruno
Martinez, CA
James was great - he arrived earlier than expected and diagnosed the problem with our door immediately. I am happy to have found this company - they helped us replace our motor last year and are very customer oriented and easy to talk to.
- Patricia Kaya
Martinez, CA
I give a five star rating, I called Precision because the ad said a live operator would answer 24/7, that evenings and weekends at no extra charge and gave same day service. The person that answered the phone was great, very nice, helpful and able to get someone out to me within hours. I came home and my garage door opened but would not close and I had to close it manually. When I tried to open it again it just made a noise and would not open. I called Precision Garage Door Service and they were able to come out within a few hours. It turned out that it was a simple fix. Cory, my repair person was great, very helpful, and nice, he also pointed out how to fix the problem if it happens again and he got the button on the wall that opens the garage door to work. Cory gave me a sticker with the company name and phone number and I will diffidently call when I have a problem again as I know my Genie will need to be replaced or will have another problem. I highly recommend Precision Garage Door Service and Cory is the greatest.
- Joann K. Martinez
Product:
Martinez, CA
Precision doors provided very quick service. The technician was very polite and did a great job. Heard about Precision door on the internet and chose their services because of good Yelp reviews.
- Michelle Day
Product:
Martinez, CA
We found Precision Door Services in our local yellow pages. Hector came out and repaired our garage door opener. Now our garage door opens and close without waking us up! Thank you Hector for being an awesome tech.
- Terri Adamo
Product:
Martinez, CA
Hector arrived on time and got our garage door opener working again! He explained all his work and got our garage back in working order! Glad we called Precision Door Services to fix our problem!
- John H.
Product:
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
We have used them in the past and pleased with their service.
- Nancy and donn Steffen