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Phillip Nguyen
Tech ID#: 67
Reviews: 20
Average: 4.50 stars

Phillip Nguyen

Technician
Phillip Nguyen has received 20 ReseƱas, reviews.averaging:
1 2 3 4 5

Phillip Nguyen's Bio:

Hi I'm Phillip, I like fantasy novels and my favorite author is Brandon Sanderson why my favorite trilogy is The Mistborn series. I have very dry humor and I'm sorry about it. I like to play video games on occasion, my favorite sports are tennis, waterpolo and volleyball. I enjoy working at Precision Garage Door and helping customers with their garage door needs. I look forward to servicing all of your garage door needs.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First time customer. Was completely satisfied with the work performed today. Our tech Mr. Phillip Nguyen arrived on time and wasted no time in affecting the repairs to our door, He took the time to answer my questions and offered his recommendations on future maintenance. Phillip was friendly and in my opinion a excellent representative for your company. I will use you services again when and if necessary.
Robert Eisberg
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip called to give us an approximate time of arrival and was actually here earlier, which was nice. He was very professional, knowledgeable and polite. He corrected the problem, that was actually caused by my wife. We would certainly recommend him and your company for any garage door needs.
Bill
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Responds quickly when I asked for service.
Dolores Duey
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was a pleasure dealing with Phillip! He was professional and polite while trying to determined the cause for why my garage door would not stay down. Through his evaluation, the problem was determined to be an issue caused by me in putting a towel on the ground next to the door to block air from coming in. I want to say thanks to Phillip and Precision for assisting me in resolving my problem.
James Boyd
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It is a highway robbery!
Thomas Pathipkrampil
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called in and booked appointment to inspect and said promotion is 50% off of $49.95. Tech Phillip did not honor it and did not bother to check with the persons I called in. Poor service
Dao Nguyen
A Response from: Freddy Cespedes

Hi Mr. Nguyen, I'm sorry to hear about your experience. We always strive for TOP customer service and it sounds like we miss the mark on a few things here. I tried calling you back on 12/3 to chat a bit about your experience and also see if there was anything I could do to improve on that. Possibly help you out with the service fee? In any case, hope we get to chat. If we don't have a wonderful holiday. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was very good but I think the price is a little hight.
Vanna Teb
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip, our technician was very tidy and polite. Took his time to walk us through the new system. Very helpful. All technicians should mirrored his professionalism. Very happy with installation.
Chris Foong
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip arrived on time and had called ahead as promised.Answered any questions I had and was very informative.Best of all he fixed the problem!! Highly recommend.
Scott Erwen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called in about noon and was given an appointment between 4-6pm same day - amazing! The technician called about 3:30pm to ask if he could come early - yeah! Service options and pricing were clearly presented. I just wish this company worked on more than garage doors. I would gladly call them for everything.
David Shepherd
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so much for the quick response to my urgent need for repair. The technician was great to work with and went out of his way to help me....as I had a foot injury and couldn't move some items for him.
Pamela Hammermann
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very pleased with the appointment punctuality and the service performed. I am totally sold for the work and Precision Garage Door Service has my business for the future. Please don't take my words for it. give it a try and I am sure you will be satisfied and happy with the work done.
John Shein
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phil came out and did the quick job I requested. I was afraid it wasn’t worth their time because of the job being too little. He didn’t make me feel that way though. After he simply got my garage door operating again he gave me some tips on maintenance. Also, thanks for working around the clutter. Great service and respectful
Ben Fisher
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very satisfied with the service. I was able to get a technician the very next day and he finished the job way ahead of schedule. He is very cool and helped me out with pricing too.
Anton Chang
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had dealt with Contra Costa Door for over 20 years for maintenance / service - when I really needed them, their emergency response was 48-72 hours before I may hear back. Precision answered immediately and a technician (Phillip) was out within one hour (Saturday early evening) - he was very professional and handled the problem in short order. Super pleased.
Richard Adams
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Could not have asked for a better experience from the moment I booked my appointment to the end of having my new garage door opener installed! It is an absolute joy to open and close my garage door now. Smooth and most of all whisper quite. 1/2 HP Lift Master is the best, as well as, lots of great little features on the control panel. Thank you Precision!
Pamela Roberts
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I ordered a glass door with panted aluminum frame, track & motor. Precision was 20% less then the competition. When the installer finished the installation he pointed out a buckle in the frame that I would not have noticed and ordered a new panel to be installed.
Bill Bergstrom
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip, from Hayward branch did a great job installing my garage door. He was very courteous in answering my questions and helpful in giving me tips on how to take care of my garage door. He did an excellent service and will definitely refer your company.
Peter Kim
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used your service before and were satisfied by the quality received.
Bill Felker
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip N. Did a great job. He quickly assessed the situation and performed the needed work. He explained everything and patiently answered my questions. The customer service was fantastic. I will definitely recommend this company to friends.
Debra Phelps
Service Provided:
Garage Door Repair