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Read what people are saying
about Precision Garage Door in:

Castro Valley, CA

Precision Garage Door of East Bay
has received 68 reviews, averaging 4.69 Stars:
1 2 3 4 5
Review:

The repair man was very knowledgeable and explained why things needed to be replaced. He did the job quickly and the door is quieter than ever.

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Patrick Leahy Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Service Technician Team: Patrick Leahy
Review:

Carlos was excellent. I believe he thought he was walking into a quick 30-minute job because he was only there to correct an issue left by a rodent control company. When he arrived he saw the extent of the work needed and immediately let me know what was going to happen to make the door work properly. he didn't have all the parts so he took a quick trip to pick them up. Knowing I needed to get the garage door functioning as soon as possible, he worked until 7:00 pm. The door works great now Excellent Job!

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Carlos Larios Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team: Carlos Larios
Review:

Our technicial Rodney was prompt, thorough, honest and friendly. He did a great job explaining all options with costs which made our decision on what to do easy. Rodney also followed up with some basic training on our new install. Very happy with the end result as our garage was left clean and our garage door is humming !

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Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

Can’t recommend this company more! Called them at 1am to book an appointment the same day. The service rep on the phone and the tech that came out was awesome. Paulino and Chris were friendly and experts at their craft. We operate our business out of our garage and our cable system broke causing us to shut down for maintenance. They showed up, diagnosed the problem, and repaired it within 45 minutes. Great experience and highly recommended!

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Love that there is always customer service available 24 hours/day. So happy that I was told about the remote keypad to open my garage door from the outside without a remote, which I had installed immediately. Great, friendly service as always!

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Mario Mojica Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team: Mario Mojica
Review:

Very happy with the work done by Precision. I was even happier to have their technician arrive within 2 hours after contacting them. You feel "trapped" when you can't get out of your garage because of a broken spring. The work was done within an hour and a half and while it may have cost more than what I expected it has been quite some time since the last time I had to replace the springs so I think the cost was well worth the price. Thanks for the excellent service and quick response.

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Andrey Brodskiy Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team: Andrey Brodskiy
Review:

Mario came out to repair broken spring. Helpful and attentive to my questions. Explained she needed to be done with no pressure. Excellent work would recommend

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Mario Mojica Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team: Mario Mojica
Review:

Technician Kevin was very professional, friendly, and easy to work with. Kevin listened and addressed all my concerns regarding some safety issues on my garage door. I am very satisfied with the inspection and my concerns have been eased.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Sheridan was on time, polite and knew what to do when he pointed out my garage door spring was cracked. Job well done.

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Sheridan Abad Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team: Sheridan Abad
Review:

My garage unit went out on me. Called Precision and they sent Tony out within a couple of hours. He was on-time, polite, professional and informative. He quickly inspected and presented my options and immediately got to work. He had the unit replaced and installed within an hour. Couldn’t be happier with the overall service from start to finish. Highly recommend Precision for any future garage repair needs.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

My garage door wouldn't open and the company that installed it couldn't come out till the next week! I called your company and you sent Gavin out the same day. He noticed the spring was broken and put in a new spring. He also checked other parts of door, rollers, track chain etc. Gavin was very courteous and professional. He answered all my questions. He does a great in representing your company.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Precision Doors is a very professional company in all respects. Beginning with Al our Rep. to Tina in the office to Moises who was our installer. The door was installed in about 2 hours. It looks and works perfectly. Thanks to all!

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Service Provided:
Install Garage Doors

Review:

Beautiful new garage door & Great service!

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Solomon Kim Service Provided:
Install Garage Doors

Door Installation Team : Solomon Kim
Review:

I thought my garage door had a serious problem; however, Jonathan quickly determined that it was not. He offered to clean and lubricated the door track and rollers to assure continued smooth operation. He honestly advised that neither a new door nor extensive work was required. Thank you for such great service.

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Service Provided:
Garage Door Repair

Review:

Had to have my garage door opener replaced, and I am so happy I went with this company!! Kyle was helpful, friendly, polite and explained everything clearly. Price was very reasonable. Will definitely use this company again in the future if ever needed!! Thanks Kyle!!

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Phillip arrived on time and had called ahead as promised.Answered any questions I had and was very informative.Best of all he fixed the problem!! Highly recommend.

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Phillip Nguyen Service Provided:
Garage Door Repair

Service Technician Team: Phillip Nguyen
Review:

total rip off . a waste of time. no discount as advertised ( one star ) $50. for no service. No install or anything done. Nothing

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A Response from: Freddy Cespedes

Hi Mr. Locatelli, Thanks again for taking the time to chat with me last week. I'm glad that your customer experience improved after our conversation. While difficult feedback is never easy, we appreciate you giving us the opportunity to make it right. Please let us know if we can help you in the future. Also, as discussed please keep an eye out for a review link that will allow you to update your experience. Regards, Freddy Cespedes General Manager Precision Garage Door

Comment from: Ed Locatelli

Hi I appreciate your call from Freddy (G.M.) I honestly didn't think company's cared anymore. I understand Freddy's feelings for his company. (A very good General Manager.) If or when I need another maintenance call or need a new motor, it will be to Precision Overhead Garage Door Service. Thank You. Edward Locatelli

Paulino M Service Provided:
Garage Door Opener Install

Service Technician Team: Paulino M
Review:

I chose Precision because the previous company I used didn't have time and I needed it done now. Everyone at Precision ( picked from the Yellow Pages) because I really liked their ad and when I called they were very friendly and accommodating. So glad I made that choice because everything was doe to perfection I purchased whatever it took to complete the job.

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Service Provided:
Garage Door Repair

Review:

I’m very happy with Precision! Very on time, & great, nice looking door! Will be happy to refer all my friends!! Very Impressed!!!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Precision door came to our place today and repaired our garage door opener the installers name was James very professional very friendly very informative and did a great job and a very fast period of time and we are very very satisfied thank you so much JAMES and thank you for Percision for having such great employees it really makes a difference.????

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Service Provided:
Garage Door Opener Install

Review:

Paulino was terrific. He called before he arrived (earlier than quoted) and inspected the garage. He replaced the entire system within an hr and half- by himself. Quick and efficient. Our garage is up to date and works with a phone app (wow). Good service and dependable. Especially great customer service from start when making an appointment. Thank you.

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Paulino M Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technician Team: Paulino M
Review:

Service repairer was thorough & efficient. Gave us 3 optional repairs & got the job done even though it was late evening. Great job

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Employee Avatar Service Provided:
Garage Door Opener Repair

Product:
Rollers

Service Technician Team: Paul Brinkman
Review:

I received same day Service for my Broken Garage Door. Brandon arrived on time and provided a detailed list of what was needed to be done to get the door back in working condition. He completed the repair in record time. We would recommend Precision to another client.

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Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
Review:

James did a grate job on my garage door with the installing the new springs and end bearing plates in less than 1 hour.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Arrived in a timely manner. Looked at the issues. Analyzed the situation and gave us options. Then fixed the garage door.

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Service Technician Team: Paul Brinkman
Review:

My service technician was Mario. He was incredibly courteous, professional, and above all, conscientious of adhering to the proper social distancing guidelines laid out by the CDC. His installation was quick thorough.

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Mario Mojica Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team: Mario Mojica
Review:

I never received a receipt for the 1st job done. I also need copy of Warranty and instruction to open the door when it's stuck. I needed to recharge my electric car but couldn't open the door. How do I open the door manually the next time it's stuck OR if we have a power outage. Just talked to the guy who fixed the door. He said labor charge is $89 and service call is $49.95. Shouldn't the service call fee be folded into the labor charge? Your fees are unreasonable and unfair! We are seniors on fixed income. Do not overcharge! Today's charge of $433.54 does not describe what was fixed.

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Sheridan Abad Service Provided:
Garage Door Repair

Service Technician Team: Sheridan Abad
Review:

bottom line the door got fixed! (broken spring) But the tech was very unhelpful, could not answer questions and tried to pad the bill with unwanted maint. Finally he was politely TOLD three times to PLEASE keep the gate shut, dogs. He disregared this. might look elsewhere next time!

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Sheridan Abad Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team: Sheridan Abad
Review:

Took a while for the door to get made and get scheduled. Showed up on time. Did a great job on the install. Left the area very clean

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Luigi Lopez Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installation Team : Luigi Lopez
Review:

Fast service and was very knowledgeable. Door is very quiet now.

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Brandon Brooks Service Provided:
Garage Door Opener Repair

Service Technician Team: Brandon Brooks
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Angie's List Super Service Award 2021
Precision Door Service of Bay Area, Garage Doors & Openers, Fremont, CA
Diamond Certified
Home Advisor
Military Discounts
Senior Discounts
Walnut Creek/680 Corridor Area

(925) 482-6977

(925) 482-6977
Oakland/ Berkeley Area

(510) 969-6700

(510) 969-6700
Fremont Area

(510) 298-3444

(510) 298-3444
Pleasanton Area

(925) 271-7818

(925) 271-7818
Hayward Area

(510) 398-4141

(510) 398-4141
Lafayette Area

(925) 297-6761

(925) 297-6761
Richmond Area

(510) 619-9050

(510) 619-9050
Antioch Area

(925) 237-9540

(925) 237-9540
Precision Garage Door of Bay Area
Office: (510) 279-4219
20986 Corsair Blvd
Hayward, CA 94545

Licenses

Contractor License
#993539

If you are looking for service in the San Jose area, please visit:

precisiondoorsanjose.com

If you are looking for service in the San Francisco area, please visit:

precisiondoorsanfrancisco.com