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about Precision Garage Door in:
Castro Valley, CA
Precision Garage Door of East Bayhas received 63 reviews, averaging 4.67 Stars:
Castro Valley, CA
Product:
Service Technician Team: Andrey Brodskiy
Castro Valley, CA
Mario came out to repair broken spring. Helpful and attentive to my questions. Explained she needed to be done with no pressure. Excellent work would recommend
- Mark Velasquez
Castro Valley, CA
Technician Kevin was very professional, friendly, and easy to work with. Kevin listened and addressed all my concerns regarding some safety issues on my garage door. I am very satisfied with the inspection and my concerns have been eased.
- Ron
Product:
Castro Valley, CA
Sheridan was on time, polite and knew what to do when he pointed out my garage door spring was cracked. Job well done.
- Geoff Mason
Castro Valley, CA
My garage unit went out on me. Called Precision and they sent Tony out within a couple of hours. He was on-time, polite, professional and informative. He quickly inspected and presented my options and immediately got to work. He had the unit replaced and installed within an hour. Couldn’t be happier with the overall service from start to finish. Highly recommend Precision for any future garage repair needs.
- Jess Y.
Product:
Castro Valley, CA
My garage door wouldn't open and the company that installed it couldn't come out till the next week! I called your company and you sent Gavin out the same day. He noticed the spring was broken and put in a new spring. He also checked other parts of door, rollers, track chain etc. Gavin was very courteous and professional. He answered all my questions. He does a great in representing your company.
- Janice Scott
Castro Valley, CA
Precision Doors is a very professional company in all respects. Beginning with Al our Rep. to Tina in the office to Moises who was our installer. The door was installed in about 2 hours. It looks and works perfectly. Thanks to all!
- Jim Willits
Castro Valley, CA
Beautiful new garage door & Great service!
- Nancy Weinmeister
Castro Valley, CA
I thought my garage door had a serious problem; however, Jonathan quickly determined that it was not. He offered to clean and lubricated the door track and rollers to assure continued smooth operation. He honestly advised that neither a new door nor extensive work was required. Thank you for such great service.
- Carol Atkinson
Castro Valley, CA
Had to have my garage door opener replaced, and I am so happy I went with this company!! Kyle was helpful, friendly, polite and explained everything clearly. Price was very reasonable. Will definitely use this company again in the future if ever needed!! Thanks Kyle!!
- Erin Altadona
Product:
Castro Valley, CA
Phillip arrived on time and had called ahead as promised.Answered any questions I had and was very informative.Best of all he fixed the problem!! Highly recommend.
- Scott Erwen
Castro Valley, CA
total rip off . a waste of time. no discount as advertised ( one star ) $50. for no service. No install or anything done. Nothing
- Ed Locatelli
Hi Mr. Locatelli, Thanks again for taking the time to chat with me last week. I'm glad that your customer experience improved after our conversation. While difficult feedback is never easy, we appreciate you giving us the opportunity to make it right. Please let us know if we can help you in the future. Also, as discussed please keep an eye out for a review link that will allow you to update your experience. Regards, Freddy Cespedes General Manager Precision Garage Door
Hi I appreciate your call from Freddy (G.M.) I honestly didn't think company's cared anymore. I understand Freddy's feelings for his company. (A very good General Manager.) If or when I need another maintenance call or need a new motor, it will be to Precision Overhead Garage Door Service. Thank You. Edward Locatelli
Castro Valley, CA
I chose Precision because the previous company I used didn't have time and I needed it done now. Everyone at Precision ( picked from the Yellow Pages) because I really liked their ad and when I called they were very friendly and accommodating. So glad I made that choice because everything was doe to perfection I purchased whatever it took to complete the job.
- Barbara Nyc
Castro Valley, CA
I’m very happy with Precision! Very on time, & great, nice looking door! Will be happy to refer all my friends!! Very Impressed!!!
- Jane Evans
Product:
Castro Valley, CA
Precision door came to our place today and repaired our garage door opener the installers name was James very professional very friendly very informative and did a great job and a very fast period of time and we are very very satisfied thank you so much JAMES and thank you for Percision for having such great employees it really makes a difference.????
- Dan Darnell
Castro Valley, CA
Paulino was terrific. He called before he arrived (earlier than quoted) and inspected the garage. He replaced the entire system within an hr and half- by himself. Quick and efficient. Our garage is up to date and works with a phone app (wow). Good service and dependable. Especially great customer service from start when making an appointment. Thank you.
- Ken & Sheri Pon
Castro Valley, CA
Service repairer was thorough & efficient. Gave us 3 optional repairs & got the job done even though it was late evening. Great job
- Cheryl Gunsell
Castro Valley, CA
I received same day Service for my Broken Garage Door. Brandon arrived on time and provided a detailed list of what was needed to be done to get the door back in working condition. He completed the repair in record time. We would recommend Precision to another client.
- Hull Nancy
Castro Valley, CA
James did a grate job on my garage door with the installing the new springs and end bearing plates in less than 1 hour.
- Masa Shimizu
Product:
Castro Valley, CA
Arrived in a timely manner. Looked at the issues. Analyzed the situation and gave us options. Then fixed the garage door.
- Bob/Carolyn Burke
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Service Technician Team: Paul Brinkman
Castro Valley, CA
My service technician was Mario. He was incredibly courteous, professional, and above all, conscientious of adhering to the proper social distancing guidelines laid out by the CDC. His installation was quick thorough.
- Norris Lewis
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Service Technician Team: Mario Mojica
Castro Valley, CA
I never received a receipt for the 1st job done. I also need copy of Warranty and instruction to open the door when it's stuck. I needed to recharge my electric car but couldn't open the door. How do I open the door manually the next time it's stuck OR if we have a power outage. Just talked to the guy who fixed the door. He said labor charge is $89 and service call is $49.95. Shouldn't the service call fee be folded into the labor charge? Your fees are unreasonable and unfair! We are seniors on fixed income. Do not overcharge! Today's charge of $433.54 does not describe what was fixed.
- Ida Lozares
Castro Valley, CA
bottom line the door got fixed! (broken spring) But the tech was very unhelpful, could not answer questions and tried to pad the bill with unwanted maint. Finally he was politely TOLD three times to PLEASE keep the gate shut, dogs. He disregared this. might look elsewhere next time!
- Brad Fritchman
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Service Technician Team: Sheridan Abad
Castro Valley, CA
Took a while for the door to get made and get scheduled. Showed up on time. Did a great job on the install. Left the area very clean
- Anjanette Scott
Castro Valley, CA
Fast service and was very knowledgeable. Door is very quiet now.
- Donna Durmann
Castro Valley, CA
Awesome service performed by Jerry Parker! He installed a key pad for me. Fast and efficient, very friendly and full of information and helpful tips about my garage door that I never would have thought of!
- Gabrielle Raumann
Product:
Castro Valley, CA
Mario and Erik repaired/replaced old faltering cables and drums and installed a new motor. They worked efficiently and pretty quickly despite the late hour and what was already a long day for them. They deducted all of the service fee because they arrived so late. The recommended solutions resulted in a better door at a reasonable price.
- Moira Simmerson
Castro Valley, CA
Stellar service provided by your tech, Mario. Called for service at 6:30am, scheduled appointment window was 0800-Noon. Mario arrived promptly at 8:00!! I thought the cable was broken, did not realize it was the spring. Mario set to work immediately, replaced the spring and bearing plates, lubed all the hinges and tracks. Job completed in about one and half hours. Mario was very knowledgable and efficient. And very kind eyes!! I will certainly recommend your company to family and friends should they ever require your services! Job well done!!!
- Sue Hansen
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Service Technician Team: Mario Mojica
Castro Valley, CA
Made a same day appointment with Precision to install torsion springs to replace extension springs, and to install a Liftmaster 8500 opener. Technician Gabriel called ahead, arrived early and was.very pleasant. I told him what I wanted to have done. He worked up an estimate. The only issue I have with Precision is the VERY high price I was charged for the opener. More than double what I could have paid online. I don't mind Precision making a reasonable profit, but MAN!. I almost did not have this part of the work done because of this price, and was doing to just have Gabriel do the spring replacement, which I can't easily do. But I would have had to install the opener myself, (which I have done in the past--not difficult), but since Gabriel was there and had everything needed to do the job, I went ahead and had the whole thing done. He did a great job, set everything up, showed me how it worked, and cleaned up. Great representative of your company. Mostly a great experience. I am only mildly bitter at the price I paid for the unit, hence the 4 stars. I will get over it eventually. But MAN!
- Ron Kirkeeng
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Door Installation Team : Gabriel Van Blake
Castro Valley, CA
I had both single doors worked on, the only problem I have Jerry never told me the cost that these rollers ( over $500.00) he changed would cost. I see improvement the one door I hadall my trouble with. When one of your people delivered my receipt to me he informed me there is no warranty on your work, that I don't like. I do like to know that any work I payed to have done is warranted.
- Emile Lassalle
Product:
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Very happy with the work done by Precision. I was even happier to have their technician arrive within 2 hours after contacting them. You feel "trapped" when you can't get out of your garage because of a broken spring. The work was done within an hour and a half and while it may have cost more than what I expected it has been quite some time since the last time I had to replace the springs so I think the cost was well worth the price. Thanks for the excellent service and quick response.
- Tom Ringot