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about Precision Garage Door in:
Castro Valley, CA
Precision Garage Door of East Bayhas received 75 reviews, averaging 4.67 Stars:
Castro Valley, CA
Product:
Service Technician Team: Bachir Gharbi
Castro Valley, CA
not happy with what was done. not satisfied at all, would not refer your company no receipt given
- Ed Locatelli
Castro Valley, CA
Responsible and friendly. Good service great technician
- Maureen Gonzales
Castro Valley, CA
I called in the morning and Bachir repaired the same day. Bachir did a very thorough job explaining the repairs he was quoting me and I liked that I actually could choose which repairs I felt were necessary and I could afford. I had called another local door company and they didn’t call me back until 24 hours later. I even received a senior discount.
- Cheryl Uithoven
Castro Valley, CA
Quick, efficient, expert service! David did a remarkable job, in amazingly short order.
- Chris Millikin
Castro Valley, CA
Quick and easy at a reasonable cost. Travis was very professional and pointed out additional general maintenance that would need to be addressed in the near future. Which I won’t think twice about calling Precision for again.
- David Demby
Castro Valley, CA
We are very happy he fixed our garage door. He said he would be done before my wife would come home from jazzersize and he was finished before she got home.
- Steve Anderson
Product:
Castro Valley, CA
The repair man was very knowledgeable and explained why things needed to be replaced. He did the job quickly and the door is quieter than ever.
- Debbie Pfisterer
Product:
Service Technician Team: Patrick Leahy
Castro Valley, CA
Carlos was excellent. I believe he thought he was walking into a quick 30-minute job because he was only there to correct an issue left by a rodent control company. When he arrived he saw the extent of the work needed and immediately let me know what was going to happen to make the door work properly. he didn't have all the parts so he took a quick trip to pick them up. Knowing I needed to get the garage door functioning as soon as possible, he worked until 7:00 pm. The door works great now Excellent Job!
- Max Martin
Castro Valley, CA
Our technicial Rodney was prompt, thorough, honest and friendly. He did a great job explaining all options with costs which made our decision on what to do easy. Rodney also followed up with some basic training on our new install. Very happy with the end result as our garage was left clean and our garage door is humming !
- Wilken Louie
Product:
Castro Valley, CA
Can’t recommend this company more! Called them at 1am to book an appointment the same day. The service rep on the phone and the tech that came out was awesome. Paulino and Chris were friendly and experts at their craft. We operate our business out of our garage and our cable system broke causing us to shut down for maintenance. They showed up, diagnosed the problem, and repaired it within 45 minutes. Great experience and highly recommended!
- Brandon Westeren
Product:
Castro Valley, CA
Love that there is always customer service available 24 hours/day. So happy that I was told about the remote keypad to open my garage door from the outside without a remote, which I had installed immediately. Great, friendly service as always!
- Cyndi Parker
Service Provided:
Product:
Service Technician Team: Mario Mojica
Castro Valley, CA
Very happy with the work done by Precision. I was even happier to have their technician arrive within 2 hours after contacting them. You feel "trapped" when you can't get out of your garage because of a broken spring. The work was done within an hour and a half and while it may have cost more than what I expected it has been quite some time since the last time I had to replace the springs so I think the cost was well worth the price. Thanks for the excellent service and quick response.
- Tom Ringot
Product:
Service Technician Team: Andrey Brodskiy
Castro Valley, CA
Mario came out to repair broken spring. Helpful and attentive to my questions. Explained she needed to be done with no pressure. Excellent work would recommend
- Mark Velasquez
Castro Valley, CA
Technician Kevin was very professional, friendly, and easy to work with. Kevin listened and addressed all my concerns regarding some safety issues on my garage door. I am very satisfied with the inspection and my concerns have been eased.
- Ron
Product:
Castro Valley, CA
Sheridan was on time, polite and knew what to do when he pointed out my garage door spring was cracked. Job well done.
- Geoff Mason
Castro Valley, CA
My garage unit went out on me. Called Precision and they sent Tony out within a couple of hours. He was on-time, polite, professional and informative. He quickly inspected and presented my options and immediately got to work. He had the unit replaced and installed within an hour. Couldn’t be happier with the overall service from start to finish. Highly recommend Precision for any future garage repair needs.
- Jess Y.
Product:
Castro Valley, CA
My garage door wouldn't open and the company that installed it couldn't come out till the next week! I called your company and you sent Gavin out the same day. He noticed the spring was broken and put in a new spring. He also checked other parts of door, rollers, track chain etc. Gavin was very courteous and professional. He answered all my questions. He does a great in representing your company.
- Janice Scott
Castro Valley, CA
Precision Doors is a very professional company in all respects. Beginning with Al our Rep. to Tina in the office to Moises who was our installer. The door was installed in about 2 hours. It looks and works perfectly. Thanks to all!
- Jim Willits
Castro Valley, CA
Beautiful new garage door & Great service!
- Nancy Weinmeister
Castro Valley, CA
I thought my garage door had a serious problem; however, Jonathan quickly determined that it was not. He offered to clean and lubricated the door track and rollers to assure continued smooth operation. He honestly advised that neither a new door nor extensive work was required. Thank you for such great service.
- Carol Atkinson
Castro Valley, CA
Had to have my garage door opener replaced, and I am so happy I went with this company!! Kyle was helpful, friendly, polite and explained everything clearly. Price was very reasonable. Will definitely use this company again in the future if ever needed!! Thanks Kyle!!
- Erin Altadona
Product:
Castro Valley, CA
Phillip arrived on time and had called ahead as promised.Answered any questions I had and was very informative.Best of all he fixed the problem!! Highly recommend.
- Scott Erwen
Castro Valley, CA
total rip off . a waste of time. no discount as advertised ( one star ) $50. for no service. No install or anything done. Nothing
- Ed Locatelli
Hi Mr. Locatelli, Thanks again for taking the time to chat with me last week. I'm glad that your customer experience improved after our conversation. While difficult feedback is never easy, we appreciate you giving us the opportunity to make it right. Please let us know if we can help you in the future. Also, as discussed please keep an eye out for a review link that will allow you to update your experience. Regards, Freddy Cespedes General Manager Precision Garage Door
Hi I appreciate your call from Freddy (G.M.) I honestly didn't think company's cared anymore. I understand Freddy's feelings for his company. (A very good General Manager.) If or when I need another maintenance call or need a new motor, it will be to Precision Overhead Garage Door Service. Thank You. Edward Locatelli
Castro Valley, CA
I chose Precision because the previous company I used didn't have time and I needed it done now. Everyone at Precision ( picked from the Yellow Pages) because I really liked their ad and when I called they were very friendly and accommodating. So glad I made that choice because everything was doe to perfection I purchased whatever it took to complete the job.
- Barbara Nyc
Castro Valley, CA
I’m very happy with Precision! Very on time, & great, nice looking door! Will be happy to refer all my friends!! Very Impressed!!!
- Jane Evans
Product:
Castro Valley, CA
Precision door came to our place today and repaired our garage door opener the installers name was James very professional very friendly very informative and did a great job and a very fast period of time and we are very very satisfied thank you so much JAMES and thank you for Percision for having such great employees it really makes a difference.????
- Dan Darnell
Castro Valley, CA
Paulino was terrific. He called before he arrived (earlier than quoted) and inspected the garage. He replaced the entire system within an hr and half- by himself. Quick and efficient. Our garage is up to date and works with a phone app (wow). Good service and dependable. Especially great customer service from start when making an appointment. Thank you.
- Ken & Sheri Pon
Castro Valley, CA
Service repairer was thorough & efficient. Gave us 3 optional repairs & got the job done even though it was late evening. Great job
- Cheryl Gunsell
Castro Valley, CA
I received same day Service for my Broken Garage Door. Brandon arrived on time and provided a detailed list of what was needed to be done to get the door back in working condition. He completed the repair in record time. We would recommend Precision to another client.
- Hull Nancy
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
I’ve used precision twice and both times the outcome was very satisfying and they do a great job installing garage door systems. This time around I had them install a new motor with belt track new spring garage door wheels and new sensors took the technician about four hours, but the price was valuable. Very quality. Very high-tech motor with LED lighting very quiet and it makes a lot of sense to me! It’s a great company. I’d recommend these guys over anybody! Thanks precision door great job!
- Scott Beckwith