Robert Johnston

Prompt arrival straight forward information

howard wylie

Torsion spring broke on my 30 year old 2 car garage door. Called at 8:30 and got a 10:00-2:00 window same day. Text updates with arrival status, tech showed up around 11:00. We discussed what services I wanted and proceeded with door "rebuild" and new automatic opener. Job completed in less than 2 hours. The tech, Nathaniel Lapidez, was great!!

Pat McAuley

Used their chat feature to describe the problem and schedule an appointment. Our garage door was not closing and the sensors were malfunctioning. The person scheduled the appointment for the next day with a follow-up email. The technician, Chewy Flanagan, arrived within the window scheduled, calling a half an hour before arrival. He listened to the problem and suggested some solutions but when he was at our house the garage door worked perfectly. A few hours after he left the garage door stopped working again so I called and set up another appointment for the next day. Mr. Flanagan returned and diagnosed the problem. He provided a temporary fix and suggested a few solutions to fix the problem. He was prompt and courteous in our interactions and was detailed in his explanations. We will definitely continue to use Precision Door Service for any future problems with our garage doors. From the chat feature to the phone call to the technician, all correspondence was too notch.

William Bullock

They were fast and easy, same day repair.

Charles Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I've waited to write this review in order to evaluate your repair work on my garage door. The service technician was friendly and helpful. My only issue is the garage door makes an inordinate amount of noise during its operation. I'm seriously considering calling you back out to remedy the situation.

Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service technician was very quick to respond and quite informative. He explained every option that was available to me in order to resolve the issues with my garage door and opener. The entire process, from my initial call, to repair completion was very quick. Very happy with the services provided. Thank you

Len Nathan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision makes good garage doors, and I would recommend them. However, one of the parts they use, the door handle/lock combo, is cheaply made, and was never particularly easy to use. (Our garage door is manual.) The keys that come with it are also cheaply made, and sure enough, yesterday one broke off inside the lock. Result? It cost $350 to have the garage pried open ( luckily we could do that..) and then the very nice tech replaced the lock. I immediately went to Ace to get new, stronger keys made. But the actual lock, though brand new, is still not easy to use/insert a key. But it works…Precision needs to upgrade this part.

anon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job. Very professional and efficient. Thank you for your help!

Catherine Faust

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nathaniel Lapidez was an exceptional technician and I could not have been happier with the service. I will use Precision door again!

Monica Herandez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Got appointment the same day. My garage door was repaired and very happy with the job.

Yoriko Szymanski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After calling service request, technician came in within 40 minutes, very quick and professional and kind to tell me how to operate new replace motor.

Tom Platner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, professional service by the whole Precision team. Our garage door broke at 7:00 am and they were here by 9:00. The whole job was done in less than 2 hours. Well done Precision Garage Door!

Betti Murray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dear Precision and Nathaniel I., I can't thank you enough for the excellent service I recieved today. I called at 11am to request service and it was completed by 4pm. Nathaniel replaced everything except the garage door. He was very friendly and easy to work with. He explained everything in detail, in an easy to understand way. His work was fast ,efficient and excellent. My garage door before was so noisy that my neighbors complained. It was also not closing all of the way. Now you can barely hear it. I now feel that my garage is safe and secure. Thank you for giving me that peace of mind Nathaniel. I give Nathaniel 1000 stars and he deserves a huge raise. Thank You again for everything, Betti Murray