Garage Door Repair in Pleasanton, CA

howard wylie

Torsion spring broke on my 30 year old 2 car garage door. Called at 8:30 and got a 10:00-2:00 window same day. Text updates with arrival status, tech showed up around 11:00. We discussed what services I wanted and proceeded with door "rebuild" and new automatic opener. Job completed in less than 2 hours. The tech, Nathaniel Lapidez, was great!!

Denise Ivaldi

Garage door needed repair. Tech completed job at time of appointment and was very qualified!.

Richard Yue

Technician arrive on time and was professional. He examined the garage doors and explained the issues. He provided me with a quote. It was higher than my expectations but I authorized the repair. He completed the tasks and noticed there were additional parts problems and gave me with additional quote which I also approved. Repairs completed in a few hours. Invoice paid. Part warranty is for one year.

Michael Lau

The technician not only fixed the broken springs, but also found issues I hadn't noticed and priced out a few different options, explaining each one in detail. He was professional, honest, and did good work. I am very happy with the service and will use them again. Actually, this is my 2nd time using them and was quite happy the first time as well.

Gurdev Dhoot

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick was absouloutly professional and polite and completed the garage door service and replaced items that will keep them in good working order.

John & Diane Blunden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had your company install our garage doors in October of 2023. We love our doors! We were so pleased with the work and the outstanding professional employees of Precision. What made our decision to choose Precision Door was the warm, courteous, professional, very helpful sale rep. It was a joy to meet with him. It was NOT stressful like with other companies!! We just had a repair done on the main garage door and of course we were just as pleased. "Thank You Again"

Sami Khoury

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rodney did a great job addressing our needs for installing new motor and maintenance. Treated us like family with excellent customer service .

Bruce Crawford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door opener decided to go bad and we weren't sure where to turn. Called Precision Garage Door Service and they had someone come to our home that afternoon. Phillip was sensational - he explained and showed me the problem, then proposed 3 options that would solve the problem. We chose the more expensive option (new opener, springs and cables) since that would provide a longer term solution. Then Phillip proceeded to remove the old opener and install the new one plus all the other related parts. I was present for nearly all of the operation and Phillip explained everything as he went along plus answering all of my questions in great detail. The work was completed in good time and with great results. Phillip kept the work area and it's mess well contained and removed all of the old equipment and packing material (to be recycled). I was impressed by his work etiquette and personable attitude - would have him come back in a heart beat. Kudos to Precision Garage Door for everything.

Sherrill Sheets

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had seen their truck in my neighborhood and also TV ads. My door was broken and I wasn't able to access my auto to get me where I needed to go. They were prompt and efficient.

Julia Curtis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are very happy with the job Patrick from Precision Door completed at our home. He was informative and professional. We will be recommending Precision Door to our friends.

Lenard Caffey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hi Everyone, yesterday afternoon my garage door opener motor stated smoking! Lucky i was there to unplug it ! I called Precision garage door and they gave me options when they could come out the next day! i chose a time and Rodney called and showed up right on schedule ! may i ad with a fantastic smile and attitude! he gave me several replacement options and and i chose the one that best fit my budget! After install he went above and beyond making my door better than it ever was! five star review and a great big thanks to Mr. Rodney Farmer and Precision garage door!

Laurie Stanec

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech called when he was on his way & even arrived ahead of schedule. Tech was very professional, polite & courteous. He explained everything that needed to be done , gave me 3 choices of work needed, but did not push to do anything more that I wanted to do. I highly recommend this company.

Dolores Gross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician did an excellent job - right away found the problem and took care of it. Very professional - asked if we had any guestions. He wanted the door tested (opening - closing) before he left to make sure it was working properly which it was. Thank you for the quick response when I called to set up appointment.

Kathy Temple

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos was wonderful. He explained all my options and walked me through everything when he finished. So polite!! He is an outstanding employee and representative of your company.

Marilyn Lobe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Don’t go any further.. definitely call and make an appt. Travis was my Technician. He arrived early, was very knowledgeable, and explained everything in detail. The repair was done in a very timely manner leaving my garage spotless. I feel I got a very reasonable repair.

Eddie Azuma

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, on time quick service. Job completed exactly as stated and with full explanation of how better to keep the system operating smoothly and better spring life.

Kandis Graves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience! Call center courteous and professional. Quick response, local and BBB all important. Best was the Service Tech Carlos Yow Chamorro!!! He went above and beyond to explain everything, and give exceptional service.

sandeep Baldawa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service, friendly customer service and quick response

Cathy Basch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Love the garage doors! They look great and are very quiet. Everyone was great to work with.

Richard Estevez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sheridan arrived and installed a new garage door opener. He was efficient and worked quickly. Very good job. Would recommend Precision and Sheridan without reservation.

Mary Mayer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis was our technician. He did an outstanding job of explaining the problems we had with our current garage door opener and the benefits of going with a newer model. Since our opener was about 10 years old and was starting to have problems we decided to replace it. Travis did a replacement and set us all up connecting to the new system. We are very pleased with the whole process and with Travis.

Lenard Caffey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic response on the phone and when the service rep arrived! Jeff w told me what I needed gave me a quote and repairs were made to my satisfaction! I have left 5 star reviews on google and yelp! Precision garage door is my go to place whenever I or any friends or family have a problem with their door! Thanks again Lenard caffey and family

TB

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called this morning and they came out today to fix our garage door. Great service!

Linda Neyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tony was professional, informative and solved our garage door problem. We needed a new motor/mechanism on one garage door. He installed that AND fixed an outdoor key pad, syncs to two cars and two doors. He took time to explain and show us how to make it work. He also provided information on new garage doors in which we were also interested. Thank you, Tony!

Sean Du

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was quoted option 1 ($970) or option 2 ($1350) to replace 2 springs with a 15K cycle rating. This is very expensive compared to other garage repair shops.

John

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mario did a great job.

Antje Fowler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision is great! I called about an appointment in the morning and had a technician on site this afternoon! The main spring on our garage door broke so I needed some major repairs. Their technician, Sheridan Abad, was super friendly and professional and gave me 2 quotes. He explained both options in great detail without trying to push me towards the more expensive repairs. I was afraid he'd have to order parts and come back another day, but he had everything with him in his truck and was able to change my one spring to a 2-spring system within about 1 hour. At the same time, he changed all the wheels to better, quieter ones, greased everything and serviced the garage door motor. The door seems to run way more smoothly, is quieter and maybe even a little bit faster. I couldn't be happier and would definitely recommend Precision.

Robert Eisberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First time customer. Was completely satisfied with the work performed today. Our tech Mr. Phillip Nguyen arrived on time and wasted no time in affecting the repairs to our door, He took the time to answer my questions and offered his recommendations on future maintenance. Phillip was friendly and in my opinion a excellent representative for your company. I will use you services again when and if necessary.

Frank H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tarvis was excellent. He explained all the options clearly and performed the work under the estimated time. He was very neat and prompt and did an excellent job.

Daryl Silva

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision door Came out on Saturday afternoon and corrected Door from not opening.Broken spring! Same day service!!!