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Read what people are saying
about Precision Garage Door in:

Pleasanton, CA

Precision Garage Door of East Bay
has received 90 reviews, averaging 4.86 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tarvis was excellent. He explained all the options clearly and performed the work under the estimated time. He was very neat and prompt and did an excellent job.
Frank H.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision door Came out on Saturday afternoon and corrected Door from not opening.Broken spring! Same day service!!!
Daryl Silva
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with excellent service. Bravo Mario!
Barbara Cunningham
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lorenzo was our service technician today. He called ahead, was on time, and walked us through the recommended service. He was very polite, professional, and solution AND customer focused. Repairs were made. He had the parts and time blocked out to complete it all. We appreciated his service and highly recommended this company AND Lorenzo! Thank you!
Daniel Dias
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with my experience today specifically with the technician Sheridan Abad. He was prompt which was greatly appreciated. He was knowledgeable and took the time to explain what was needed to keep my garage door functioning properly. I would definitely recommend Precision Garage Door to my family and friends.
Kristin Posey
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My door and the associated hardware was in really bad shape. Technician Travis did an excellent job. He replaced the springs, rollers, cables, etc. It works like it is new.
Linda M.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very bad service. The service person came and did little-to-no valid checking's in the existing system. He directly want to change a new one and asked me to pay around $1500. I wasted by paying $49 for no reason. Please don't call them if you have issue with garage door opener.
MS
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'm so sorry for such a late review. My service was outstanding. Your worker was extremely courteous and very professional. He knew how to fix my door and kept me informed of what he need to do. I would not hesitate to recommend your company to any of my neighbors.
Larry Schumaker
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Diamond certified and positive yelp reviews my selection factors for Precision. 25 year door in great shape (use 4-6 times daily) needed new components (springs, rollers, drums, cables, bottom weather stripping, brackets). Jerry explained service options in detail and showed parts to be used. He did very professional installation, attention to detail.
Dennis Dermody
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis from the time he arrived to repair our garage door and install the new opener was informative and courteous. We appreciated his knowledge and work ethic.
Bill Sheridan
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door broke today. We were fortunate that Precision Door was available to help. Sheridan, our technician, was exceptional. He showed up for our appointment much earlier than anticipated. He explained the problem with the door and what he would need to do to repair it. He was very professional and honest about what we would need and not need. He did an amazing job. 5+stars. Sheridan is responsible for us becoming Precision Door customers for life.
Richard Estevez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door opened failed. A friend recommended Precision Garage Door, so I gave them a call at 6:00 PM on a Saturday evening. They answered on the first ring and dispatched Sheridan Abad to my home at 11:00 AM Sunday morning. One of my decades-old garage door openers was making a horrible gear-grinding sound. Sheridan quickly diagnosed the problem, clearly communicated what was happening, and provided me with some good options. For me, reliability is paramount, so I had him replace the opener with a new LiftMaster. It's a quiet belt-driven unit with a battery backup. Now I can even open the door when the power is out. The unit also offers some cool features if you connect it to your Wi-Fi. Sheridan also replaced the door's old squeaky rollers and bearings. The operation is now silky smooth. I was impressed that Sheridan had a fully stocked vehicle with all the necessary spare parts. Getting this problem fully resolved in just one trip is a huge plus for me. I highly recommend Precision Garage Door for their professionalism, knowledge, and responsiveness. It was a wonderful experience.
Kevin Mcdonnell
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I received excellent service from Alex K. He was a bit late in arriving but explained in detail the condition of my garage door and what was needed to get it performing as new. Within 90 minutes the service was complete and the door opens and closes perfectly.
Rick Hetherington
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so much for the quick response to my urgent need for repair. The technician was great to work with and went out of his way to help me....as I had a foot injury and couldn't move some items for him.
Pamela Hammermann
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario was very nice. He demonstrated expertise and professionalism. Jerry
Jerry Acosta
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Start to finish this was a very good choice of door companies. The job was completed professionally and quickly. I recommend Precision Door Eastbay. They installed a new overhead garage door complete with all new hardware and belt drive motor.
Robert Webster
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh, my repairman, arrived within 4 hours afer I called in my request for service. Josh was friendly and veray professional He worked quickly and repaired the garage door springs and also suggested other repairs to make the door safer. I did all suggested repairs and am totally pleased with the repairs. I strongly recommend Precision door service.
Susan Krupke
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Upon discovering our garage door spring had broken and hoping to get same day service, we found the ad for Precision online. Noticing their numerous 5 star reviews and diamond certified rating, we decided to call them. From our call to schedule an appointment, to the last minute of repair work, we could not have been more pleased with their service. We were able to get an appointment for later that afternoon, & received a call from technician Josh Kinder telling us what time he would be at our home. Upon arrival, he explained what needed to be done to fix our door. We chose to replace the spring on the other door as well, and replace plates, cables and drums to keep both doors working well for the future. Josh could not have been more professional and pleasant, and did a great job leaving the garage clean. We would highly recommend Precision to our family and friends.
Steve & Judy Mclean
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door was not operating correctly or consistently. I received a Precision door service advertising in the Sunday paper. I came to the conclusion that i needed to correct the problem once and for all . I checked the internet and other reviews and was pleased what I read. The service man ,Alex,was prompt, and right on time . Alex determined the problem and gave me a quote for same day service . He had all the parts needed on his Truck!! He was very efficient and thorough. I would recommend Precision Door Service.
Daryl Silva
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I picked Precision because I recognized the name on the internet and heard good things about the service. Jerry was my technician and he was very personable, courteous and helpful. He explained the problems with my garage door and I was confident he would do a good job. He gave me five star service.
Linda Spiegel
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service provided today was excellent. I am very satisfied.
Xinhai Zhu
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Timely and Professional service. Exceptional service by James. Definitely call again and recommend to friends and neighbors.
Raju Datla
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I damaged my old garage door when it hit a box that was in its path, preventing the door from closing evenly. The additional stress on the components resulted in breaking the springs. Joshua did a thorough review of the situation, asked question about how the door was performing, and showed me the wear on parts he recommended replacing. The existing garage door, renovated with some new components, is so quiet I have to look at it to reassure myself it is moving. I had no idea a garage door did not have to wobble and creak!
Cinda
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They received my call at 8 pm and set up the appointment for next day to meet my schedule. He showed up right on time at the very beginning of the window time frame we set. He explained my options of repair or replace costs, then did the repair and more. The garage door is repaired and works much more smoothly than before the spring broke. Good job. Thanks
Dennis Shryock
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I went with Precision after learning that it was a family business and had biographies of their technicians. The technician was professional, personable and explained with details what was available to solve my issue. He replaced the motor (new motor is silent) and completed the repair in no time at all. We are very happy with Precision & would highly recommend.
Joe Schmit
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good man - quick and efficient!! Would definitely recommend Precision Door Service to family and friends.
Fred W.
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very fast and friendly service. I would definitely recommend Precision to all my family and friends.
Robert Hooven
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job, prompt and courteous. Paulino replaced my garage door springs quickly and safely! Thank you Precision and Paulino for being great service providers.
George Dort
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paulino was able to get my garage door running again. He was very knowledgeable and friendly. Our garage door rollers as he calls them were worn out and were making the garage door opens slowly and putting strain on my garage door opener. He was able to solve the issue in no time. We would highly recommend them to our friends and family.
Lenore Adam
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paulino arrived 15 minutes before the time window that we were given! I thought that was great! He was able to replace our broken springs and sheered cables. Now our garage door works better then ever! Thank you so much Paulino and Precision Door Service for being excellent service providers.
marit nocerino
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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