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Read what people are saying
about Precision Garage Door in:

Livermore, CA

Precision Garage Door of East Bay
has received 95 reviews, averaging 4.86 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The wife and I were more than pleased with our service by Antonio. He identified the problem and explained everything that needed done in detail and why..we felt he went beyond and we could tell he cared about his work..We feel Antonio is an asset to your Company
Bruce Carpenter
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Pablo was excellent! He quickly fixed the minor problem,
William Bish
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professionalism. Your estimator was thorough and accurate, and your installer was fast and efficient. The new door looks attractive and is works well.
Nick Williams
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul did an excellent job installing our new garage door opener and repairing the rollers on our garage door. He did everything quickly and efficiently. He left his work area clean and explained the operation of our new opener. He helped us with programming and explaining the phone app. We are very satisfied customers.
Lori Rochin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lorenzo did a great job diagnosing our opener problems, fixing them, doing basic maintenance, and identifying potential problems without inappropriate sales pressure. He even found a way to avoid unnecessary expenses! I am pleased I selected Precision, an East Bay located service, for this job.
Brian Mayall
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Another attempt at price gouging. $1000-$2000 estimate for a broken spring, depending on how far we wanted to take the repair. Had another company come by and is fixing it for $395 total final price. Wish I would have read the other reviews about my Tech before he got here. I would have cancelled. Apparently others have had the same experience. They must work on commission.
Jody Vegas
A Response from: Freddy Cespedes

Hi Ms. Vegas, I'm sorry to hear about your customer experience. We like to have a happy customer so I would love to chat with you and see if we can make this right. We always provide 3 quotes, at different price ranges as options, and we leave the option open to check with other companies if you're not 100% comfortable with the cost. We are not the cheapest company out there, or the most expensive, but we do try and be very professional and stand behind out work. Please feel free to give me a call when you have a chance. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Responds quickly when I asked for service.
Dolores Duey
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonathan Castro was great. Called prior to arriving at residence and was on time. Explained options for replacing garage door opener and did a thorough walk-through after installation.
Richard Lee
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The reason I choose Precision is they choose our company for work they needed, this reason doesn’t always turn out right! Well it did this time, your service man, Kyle Baxter was everything we want our employees to be. He was very knowledgeable, extremely polite. We were very pleased with the work and Yes I will recommend Precision to our friends!,we are considering new doors, our doors are over 32 years
Manuel Moncada
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our door wouldn't work and Precision sent a technician out the same day. Kyle arrived at the start of the 2-hour window and fixed our problem in about 30 minutes. The $49 service call was well worth it. I highly recommend Kyle and Precision garage door.
Michael Mccarthy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Last year we put a new door in our garage according to the employee we order special windows with a little starts beautiful door and we are very satisfied with the work so I ordered a new garage door for my daughter’s house this year with normal windows it is pretty door too but the different on price from last year to this year was a 1000.00 dlls more expensive and not a fancy like our door! But I really trust on this company excellent employees! Moises did the last door! I would recommend this company!!
Olga Flores
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Work was done and reason for repairs explained. Jerry Parked did great job
Lauren Rosenquist
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul was professional and efficient. Would highly recommend him!
Johanes Widjaja
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was done by Jerry, most competent. He fully explained what was wrong and should be done. His expertise was really noticed. I would recommend his services for anyone who needed work on their garage door. Dale
Dale Berven
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The work done was excellent. Jerry the technician was very knowledgeable and efficient. I clearly give Jerry a 5-star rating
Lloyd Hackel
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was on time and he came in masked and follows guidelines set for the pandemic.Jerry was very friendly,knowledgeable and very pleasant.Service provided was prompt and highly recommended.
Rod
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'd been having issues with my garage door not closing sometimes, finally was tired of dealing with it and called Precision Door on a Monday morning. That afternoon they sent out technician Paul B. and he was great!. He assessed everything, took his time explaining and showing me the issues that were most likely causing my problem. He quoted me 3 different options. I felt no pressure to hurry up and make a decision or about which option I choose. Once I made my decision I was very happy to learn he had everything he needed on his truck to complete the job. Within a few hours I had a garage door that closed & was working better than ever. I couldn't be happier with the job and service I received. Thank you Paul B :-)
Renee Rivera
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Moses showed up as scheduled. He was very polite and informed me on what he was going to do. When he was done with the job he took the old door and all trash with him. It was a easy process.
Alan Blake
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had called Precision about 2 years ago when the spring broke and they came out to replace it on a Sunday - yeah. I recently called again when the door was failing to go down all the way and Paul Brinkman came out. He explained that he could adjust it - which he did and the door went all the way down - or I could replace the opener. I decided to replace it as it was probably 25 years old and probably had seen its day. I just thought that worked problem free for 25 years and had seen its day.
Pat Smith
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The work was done well, however based on quick internet search my impression is that the rates they charge are way above the market rates for this kind of work.
Maxim Umansky
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phil came out and did the quick job I requested. I was afraid it wasn’t worth their time because of the job being too little. He didn’t make me feel that way though. After he simply got my garage door operating again he gave me some tips on maintenance. Also, thanks for working around the clutter. Great service and respectful
Ben Fisher
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service .thank you Danny
Val Moniz
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My experience with Precision Doors was great! I liked that they came very highly rated, good reviews, and understood the trepidation of having others come to your home during a unprecedented time. (Covid) All of the service reps were professional, on time and no hiccups! (all wore masks too) I ordered a basic door, and it was installed less than 3 weeks later and within 3 hours.
Lisa
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wow. I called and within a few hours, Alex was here. Great job, he explained what had occurred with the door and fixed it immediately. The price was also lower than some of the competitors. I have a new company to recommend to family and friends. Thanks!!
Kelly Eicher
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry was fast and efficient. He was very thorough and explained what needed to be done. Same day service. Thank you for prompt service.
Frankie Lamberton
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician came in accurate and precise timing. He very efficient, helpful and very good technique in doing his job.
Sheridan
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would recommend these guys to anyone. There professional and very polite.
Mark Thissell
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service tech was very quick at his trade and garage door good as new
Robert Self
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very pleased with the outstanding service that Precision Door Service and Jerry responded to my request for service. Jerry took the time to explain what needed service and what he was doing every step of the repairs. Excellent customer service.
Robert Foerschler
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good service and knowledgeable technicians.
Janet Eula
Service Provided:
Garage Door Opener Repair
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