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about Precision Garage Door in:
Richmond Area, CA
Precision Garage Door of East Bayhas received 171 reviews, averaging 4.84 Stars:
Hercules, CA
Service Provided:
Product:
Service Technician Team: Mario Mojica
Richmond, CA
Excellent service, even if pricey. We were having an intermittent problem that wasn't diagnosed correctly by a different company on repeated visits, so we tried this one after a complete failure left us unable to open the door at all. Very prompt response, courteous service, and our door is now working perfectly.
- Barbara M., Richmond
Richmond, CA
Travis analyzed the problems with our garage door opener track system and rollers and provided 3 options for us to choose from and helpful advice for choosing among the options. We really appreciated his clear explanations. The door now works smoothly.
- John Gerlach
Hercules, CA
He was knowledgeable and helpful. He came in time and learned a lot from him. He was courteous and friendly.
- David Macias
El Sobrante, CA
The technician was very prompt and professional and he was able to fix our garage door in a very timely manner. Would definitely recommend Precision to family and friends.
- Michael Allen
Richmond, CA
Our service technician Patrick showed up exactly when he said he would and was incredibly professional. He clearly explained our options and quickly went to work repairing our garage door. I particularly appreciate the efforts he took to protect the cherished classic car we keep in our garage. This is the best customer experience we've had in a while -- totally recommended!
- Kevin Heard
Hercules, CA
Excellent customer service. It was explained to me what was needed, options and cost. After installation technician made sure to answer all questions l had. I feel so much better knowing my home is secure.
- Edm
Product:
Service Technician Team: Patrick Leahy
San Pablo, CA
Our garage door was all kinds of wonky. Only opened 3/4 of the way (right about forehead level), refused to stop when it hit the ground, and sounded like the whole thing was going to come apart when opening and closing. Travis came by today, right on time, gave us our potential options for fixes, and set about getting to work on our chosen path. Work was completed in less than four hours that same visit. Was it cheap? No. Are we happy with the end result? Absolutely.
- Grady Family
Product:
Service Technician Team: Travis Behn
Hercules, CA
Precision door was a referral from another client. Technician was courtesy and indicated what parts needed replacing post inspection. Very efficient and worked quickly, showed the difference between the new and old parts. Would highly recommend this company for response time, efficiency and workmanship
- W Johe
El Sobrante, CA
Service was very good. Tech was knowable and friendly.
- Laurie Morlock
Service Provided:
Product:
Service Technician Team: Mario Mojica
El Cerrito, CA
The work Sheridan did on our garage door to repair it was fast and professional. He explained all the working parts of the mechanism so we has an understanding of what needed to be done. Great work!
- Raymond and Susan Saturno
Service Provided:
Product:
Service Technician Team: Sheridan Abad
San Pablo, CA
Sheridan and Carlos did a fantastic job with my garage door. As Sheridan diagnosed the issues, he thoroughly explained his observations and recommendations. Although we ended up needing a new garage door motor, he made sure to rule out less costly approaches first. In additional to their professionalism and expertise with repair and set-up, I also appreciated their friendliness and commitment to 100% customer satisfaction. Thanks guys!
- David Katsumoto
Service Provided:
Product:
Service Technician Team: Sheridan Abad
Hercules, CA
Oversold the needed fix
- Michael Williams
Hercules, CA
I had a new LiftMaster garage door opener installed by Patrick Leahy and Breashear. I was impressed by the overall level of service. They provided an extensive inspection of my garage door unit, and gave recommendations as to how to maximize the life and efficiency of the door. I liked that they were prompt, courteous, explained the different pricing options, and left the garage work area clean. I would not hesitate to contact Precision in the future if a need arises. They do excellent work!
- Gordon L
Pinole, CA
We had Precision install our new door a couple of years ago and it was time for a tuneup. Antonio came out today and arrived exactly when he said he would. He was an extremely polite young man and explained what he was going to do and set about doing it. He tightened all the doors bolts and lubricated the moving parts and finally reset our side mounted opener. It’s really good to feel confidence and trust in people. Antonio is an asset to your company.
- Carl Blake
San Pablo, CA
Last night, I encountered an urgent situation when my garage door unexpectedly dislodged from the tracks, resulting in a broken torsion spring and rollers. I reached out to Precision and they promptly scheduled a tech to address the issue this morning. Patrick Leahy not only quickly restored my garage door to its proper functioning but also provided options, ensuring all my needs were met. Patrick's speed and professionalism were truly commendable and his courteous approach and efficient service exceeded my expectations. I highly recommend Patrick for any garage door repairs - a reliable and skilled professional. Thank you, Precision, for the swift response, and kudos to Patrick for a job well done!
- Nitin N
Hercules, CA
Faster and good service!
- Jenina Imbong
Product:
Service Technician Team: Patrick Leahy
Richmond, CA
Yesterday my ancient garage door failed. Today, James Walker from Precision Garage Door arrived. All new equipment, very efficient installation, and a pleasure to work with. I recommend this company. It performs as advertised. Thank you.
- Carol Walker
Product:
El Sobrante, CA
Precision has serviced my garage doors for a long time with promptness and precision! Issues were resolved that day! Technicians are knowledgeable and work with the utmost integrity! Thank you Precision!!
- Tom Burrough
Rodeo, CA
The response was amaezing and the ET was flexible with my work schedule , I highly recomend this company and the staff when ever you have a garage door isues.
- Jorge Zarate
El Sobrante, CA
My garage door popped a spring and we were unable to get our cars out without manually lifting the very heavy wood panel door. I called several local garage door companies and left a message without a return response. A friend mentioned he had heard good things about Precision Garage repair, so I placed a call to them and got a live person instead of a recording. The pleasant gentleman who answered the phone stated someone would be out the next morning which is what I was hoping for. Our job was assigned to Carlos, who I found to be extremely knowledgeable, efficient, and professional. He is a real pro and we are delighted with the service we received.
- Janet Werner
Product:
Pinole, CA
Got home from work this morning garage door chain broke!!Remembered the commercial onTV I called instantly I received an appointment upgraded springs rollers. James was very helpful in helping me upgrade my garage opener! Such a great job installing and adjusting components! Such a great experience!! Will definitely recommend More people to use your service !! Thank you again James GREAT WORK!!
- Tony Briganti
Product:
El Cerrito, CA
The service I received today is very impressive, specifically during a holiday weekend. I was able to obtain a same-day appointment within 5 minutes when called. The technician arrived on time and diagnosed the problem quickly within 10 minutes. Travis explained clearly the failure of the system and proposed options for my consideration. I chose the replacement option and it was completed within 2 hours and 30 minutes. Indeed, Precision is the leader of the industry. Thank you for the quick response.
- Lillian Chan
Product:
Service Technician Team: Travis Behn
Hercules, CA
No you did not meet my expectations with Travis this time, Travis replaced the rollers when he was here before, but the rollers need to be adjusted, something is pulling the wood from around the garage door frame. Travis said the rollers were in their place and could not see anything wrong, he could not fix what he could not see, clearly there is something going on. Other that that I am still happy with precision.
- Bobbie Edison
Rodeo, CA
Precision garage door The bay area is a wonderful company. I was able to contact them and they picked up the phone within one minute. I was able to arrange for a technician to come to my home the next day, but the technician was friendly, efficient, professional, and knowledgeable about the garage door opening technology. I wish all companies were run like Precision Garage Door.
- Marjie Chaset
Product:
San Pablo, CA
The representative was a courteous professional. He was able to identify the issue within a minute of inspection and resolved it within two. Thank you Mr. Abad.
- Carlos Selva
El Sobrante, CA
Expensive
- OZELL Austin
Product:
San Pablo, CA
Travis and Ahmed were great! Our garage went haywire on an early Friday morning, around 7:30am. I googled, found Precision, called and had a same day appointment scheduled by 7:48am. Our wonderful technician, Travis, was here by 8:37am and our garage door was repaired by 9:45am. There was a bunch that needed to be done, new bracket, cables and springs! Thank you Travis! If we have any future garage door issues, we know to call Precision, we’re lifetime customers now! With Precision, you’re in good hands!
- Robin Lim
Crockett, CA
Thank you Precision Garage Door and a huge thank you to service technician, Ryan Espinoza! Ryan went out of his way to figure out a way to fix my garage door so that it was safe to open and close safely. I asked him to disconnect the power to the door so that my tenant could not accidentally try to open the door via the power switch. My tenant can now open the door safely by using the handle and close and lock via a slide lock. Ryan was very helpful and explained every step of the way what my options were. Precision Garage Door will be my go-to for any future garage door needs, on my rental and on my own home. Sincerely, Patricia Holderby
- Pat Holderby
San Pablo, CA
Your technician Sheridan Abad was very professional, patient, fast, and kind during my repair on garage door opener & door. Thank you Sheridan Abad for the great job. Tena Buschmann
- Tena Buschmann
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Mr. Mario Mojica, was the ultimate professional, great communicator, kind and patience. I highly recommend you ask for Mr. Mario Mojica , if you loive in the Pinole/Hercules area. -Cara 10/2/24
- Cara Stanley