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Read what people are saying
about Precision Garage Door in:

Richmond Area, CA

Precision Garage Door of East Bay
has received 138 reviews, averaging 4.84 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James W My garage door stopped working so I called Precision and they said they would send someone out the next day. James W arrived ahead of schedule and evaluated the situation in under a minute, no exaggeration, he was that fast. Then he gave me a couple options for the fix, and a little over an hour later, it was opening and closing better than new! I would recommend James to anyone looking for help with garage issues. He was punctual, courteous, and a fast worker. Thomas and son Byron in Contra Costa County
Byron Farese
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician (Travis) was a little late due to another time-consuming project before me, but ultimately he found the issue with the cables and drum, which needed to be repaired along with the rollers. I appreciate that this was fixed properly. The technician identified what I needed to get this done and resolve the problem. Travis did a great job! Thanks for fixing my garage door.
Sandra Alexander
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very happy that I chose your company to fix my door. It works great and very secure and reliable that my garage and the house is well protected now. My special commendation for your great technician Mario, he is very professional, knowledgeable and knows his trade very well with great advised of proper door maintenance and safety. He is well suited for a promotion as a field manager technician or anything in a leadership position. He is a great asset to your company! Bravo Zulu....
Romeo Mariano
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

HORRIBLE Customer service!!! They did not show up the committed time and did not notify me. They were scheduled to come between 12-4 pm and they did not show up until 530 pm. It's a day before Thanksgiving and ruined my plans because they're not reliable and respectable company. I do not recommend this company!
Lashannda Worthy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, knowledgeable, cheerful, reasonably priced service.
Tom Herriman
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I used Precision for my mother in laws home more than 14 years ago for a broken torsion spring. I believe it was still a young company at the time but I was not disappointed. Recently my house garage spring broke and I called Precision again and the receptionist on the phone was polite and professional and I had a technician come in the same day to fix my garage door. I had all torsion springs replaced and new garage openers with new rails installed by technician Carlos Yow, who was courteous, polite, professional and thorough in his work and his explanations of any questions or concerns. An employee such as Carlos for a company really adds value to the customer and no doubly for a company’s image. Good job Carlos and Precession!
Tsewang Lama
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We needed the bottom of our garage door sealed. Carlos came out promptly and took care of our concern. Carlos arrived in a timely matter and presented himself very professional. This is our second time using Precision, if we have a problem with our garage or if anyone should ask for a refer for garage repair or installation, we would definitely recommend precision and personally ask for Carlos.
Edna or jullian Fogel
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very disappointed. The technician came out to do a door tuneup and did a 2 minute "25 point inspection" and quoted $1600 repair bill. I opted out of doing this "repair" only to have the door not work because the technician forgot to reconnect the door to the motor. If you can't reconnect the door after a simple inspection how can I trust the quality of your work?
C Johnson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Love my Liftmaster. It is always a pleasure to have James service my garage door opener. He is professional and kind.
Lorraine Lombardo
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision in the past and was more than satisfied. Again, the service person was prompt, courteous and knowledgeable. I called at 1:30 pm and by 5 my door was fixed. I wouldn't hesitate to recommend Precision and will leave this review on the Next door site and yelp.
Paula Mertans
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am a licensed S.E. S1862 and would like to propose a bolt though the wall as opposed to current failed lag attachment of spring. Garage never used for vehicles. Will buy new garage door when sell in 1 yr. A more experienced person could probably do this. Happy to sign a hold harmless document. If Precision not interested could you recommend someone who might be. Bob at bobpotterec0@Gmail.com (510)235-3121
Robert Potter
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

123.00 for less than 5 minutes—he pushed the reset button on the garage door opener.
Donna Sorensen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis B notified us of eta. Professional. Did replacement of rubber seal for bottom of garage door efficiently. Could not fix the blinking garage door eye sensor but was upfront with recommendations and estimated cost for future needed repairs for garage door. Would call him back for future services. Thank you Travis
Chris M
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our new door is amazing, it’s so quiet and beautiful. The new opener changed the entire way we can use the space near the door. The installer was very good and did really nice work. We are very pleased with the whole experience.
Carl Blake
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan installed my new spring and motor. He explained what the issue was, walked me through what was needed. A true professional at what he does. The cost is up there but what isn’t these days. My garage door works flawlessly and has a built in camera that I didn’t even know till Sheridan pointed it out. Thank you Sheridan, you definitely make Precision stand out from the rest.
Carlos S.
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was very helpful and knowledgeable. Looking forward to see him again once we decided on what to do.
Lawrence Lazaro
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was early for my appointment. He was fast and professional. I would use precision door service again and I would recommend them to a friend
Nick G
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would like to commend Mario Mojica for his professional work in repairing my garage. He is very courteous and explained in detail on what he will be doing before he presented to the quote for the cost of the repair. He gave me choices for a minimum repair to the optimal work on the garage. He gained my confidence by showing his expertise and most of all his transparency and honesty. Kudos to him. Good way to banner him that reflects the image of the company.
Pablo Sanchez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was a complete professional! He gave us our options and costs right up front and then proceeded to complete the work quickly and efficiently. He helped us set up our smartphones and gave us a quick training class that was easy to understand. He cleaned up after himself and left us happy and satisfied!
Roni
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I backed into my own garage door at my home in Richmond on a Friday night and called another company first. They said they'd get back to me -- shortly and never did. So Saturday at 7:20, I called Precision because of all the positive reviews I'd seen online, and the promise of same-day service. The technician arrived at 10am as promised and my door was not only fixed but fundamentally improved when he was done...just an hour later. I am stunned and thrilled at the fantastic and fast work. Hopefully I won't make backing into my garage door a habit, but if I do, I'm calling Precision without hesitation.
Dan Amrich
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am a 71 year old woman who is very skeptical about allowing people into my home to do repairs. I am very happy to say I had an appointment today to have my garage door repaired and Mr. Ismael Lopez came out to my home on time to do the repairs. He is a very professional, polite, and his work was so neat, clean, and precise. He explained everything to me in a way I could understand. Thank you so much Mr. Lopez. Keep up to excellent work and customer service. Thank you Precision for having such a wonderful employee and thank you for excellent service. I will be recommending you to my friends. God Bless & Stay Safe!
Amy Mitchell
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis called ahead and arrived on time. He was professional, personable and knowledgeable. He worked expeditiously and gave us a timeframe for completing the job. He made sure everything worked properly before he left. It was a pleasure having him at our home.
Donna Berry
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan replaced the huge spring and drums plus placed a bar so motor would not wobble in use. He was in and out within an hours time. He is very nice and very professional . Appreciated this kind demeanor.
Karen Alvarez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was great. Very friendly and identified the problem quickly. He also walked through the instructions how to disable the remote control, which was was the issues I had.
Emma Price
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service! On time and easy transaction. Will recommend to others and call if ever needed again.
Mike Evans
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door broke again. James came back and we discussed the condition of my aging door motor. I decided to get the new LiftMaster motor with a belt drive not chain. He did lots of work and repairs to the door all while training a new guy. I am so happy with it. It’s quite and even has a motion detector light to brighten my garage. I want James to come back every year to maintain it, he is the best!
Lorraine Lombardo
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I used Presision a while ago to have my garage remotes programmed and was very pleased withthe service. also chose Precision, because they are a Richmond company and family owned. I am very satisfied with the service received, the technician first evaluated what my need was, took time to develop a detailed description of what was needed to be done and provided a quote on what it would cost. Once discussed he started on the project. Completed it in about 2 hours, we did a demo. on how everthing operated and he pointed out everthing that was done. Excellent work. Very happy with the job. Job well done!
Madalyn Law
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were a bit concerned when we learned that Paul was not going to get to us until after the 6:00 p.m. end of our appointment time, but mainly because we thought he'd be pretty tired after a long day. NOT! He and his assistant arrived energized and ready to go. He looked at the problem, quoted us several options, we picked one and left him and his assistant to the job. In fairly short order, given what had to be done, he was finished. We tested the door's function together and it performed flawlessly (thus liberating the car that was trapped inside the garage!). Everything was done just as Precision stated on the website it would be. We are pleased customers!
Thomas Knowles
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I seen your advisement from the yellow pages of buy local guide and I call the manor that I receive from start to finish was excellent the service man that perform the operation was very good explain every thing very good I am so happy I choose Precision and I will gladly tell anyone about the high quality service I receive from Precision THANK YOU SO MUCH FOR job well done.
Myrtis Handy
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Brinkman was our technician. He was thorough, professional and made all the necessary repairs/maintenance for our 4 garage doors ensuring they were operating at their best! Peace of mind - thank you!
Tom Burrough
Service Provided:
Garage Door Repair
Product:
Cables
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