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Read what people are saying
about Precision Garage Door in:

Richmond Area, CA

Precision Garage Door of East Bay
has received 125 reviews, averaging 4.94 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our new door is amazing, it’s so quiet and beautiful. The new opener changed the entire way we can use the space near the door. The installer was very good and did really nice work. We are very pleased with the whole experience.
Carl Blake
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan installed my new spring and motor. He explained what the issue was, walked me through what was needed. A true professional at what he does. The cost is up there but what isn’t these days. My garage door works flawlessly and has a built in camera that I didn’t even know till Sheridan pointed it out. Thank you Sheridan, you definitely make Precision stand out from the rest.
Carlos S.
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was very helpful and knowledgeable. Looking forward to see him again once we decided on what to do.
Lawrence Lazaro
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was early for my appointment. He was fast and professional. I would use precision door service again and I would recommend them to a friend
Nick G
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would like to commend Mario Mojica for his professional work in repairing my garage. He is very courteous and explained in detail on what he will be doing before he presented to the quote for the cost of the repair. He gave me choices for a minimum repair to the optimal work on the garage. He gained my confidence by showing his expertise and most of all his transparency and honesty. Kudos to him. Good way to banner him that reflects the image of the company.
Pablo Sanchez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was a complete professional! He gave us our options and costs right up front and then proceeded to complete the work quickly and efficiently. He helped us set up our smartphones and gave us a quick training class that was easy to understand. He cleaned up after himself and left us happy and satisfied!
Roni
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I backed into my own garage door at my home in Richmond on a Friday night and called another company first. They said they'd get back to me -- shortly and never did. So Saturday at 7:20, I called Precision because of all the positive reviews I'd seen online, and the promise of same-day service. The technician arrived at 10am as promised and my door was not only fixed but fundamentally improved when he was done...just an hour later. I am stunned and thrilled at the fantastic and fast work. Hopefully I won't make backing into my garage door a habit, but if I do, I'm calling Precision without hesitation.
Dan Amrich
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am a 71 year old woman who is very skeptical about allowing people into my home to do repairs. I am very happy to say I had an appointment today to have my garage door repaired and Mr. Ismael Lopez came out to my home on time to do the repairs. He is a very professional, polite, and his work was so neat, clean, and precise. He explained everything to me in a way I could understand. Thank you so much Mr. Lopez. Keep up to excellent work and customer service. Thank you Precision for having such a wonderful employee and thank you for excellent service. I will be recommending you to my friends. God Bless & Stay Safe!
Amy Mitchell
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis called ahead and arrived on time. He was professional, personable and knowledgeable. He worked expeditiously and gave us a timeframe for completing the job. He made sure everything worked properly before he left. It was a pleasure having him at our home.
Donna Berry
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan replaced the huge spring and drums plus placed a bar so motor would not wobble in use. He was in and out within an hours time. He is very nice and very professional . Appreciated this kind demeanor.
Karen Alvarez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was great. Very friendly and identified the problem quickly. He also walked through the instructions how to disable the remote control, which was was the issues I had.
Emma Price
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service! On time and easy transaction. Will recommend to others and call if ever needed again.
Mike Evans
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door broke again. James came back and we discussed the condition of my aging door motor. I decided to get the new LiftMaster motor with a belt drive not chain. He did lots of work and repairs to the door all while training a new guy. I am so happy with it. It’s quite and even has a motion detector light to brighten my garage. I want James to come back every year to maintain it, he is the best!
Lorraine Lombardo
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I used Presision a while ago to have my garage remotes programmed and was very pleased withthe service. also chose Precision, because they are a Richmond company and family owned. I am very satisfied with the service received, the technician first evaluated what my need was, took time to develop a detailed description of what was needed to be done and provided a quote on what it would cost. Once discussed he started on the project. Completed it in about 2 hours, we did a demo. on how everthing operated and he pointed out everthing that was done. Excellent work. Very happy with the job. Job well done!
Madalyn Law
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were a bit concerned when we learned that Paul was not going to get to us until after the 6:00 p.m. end of our appointment time, but mainly because we thought he'd be pretty tired after a long day. NOT! He and his assistant arrived energized and ready to go. He looked at the problem, quoted us several options, we picked one and left him and his assistant to the job. In fairly short order, given what had to be done, he was finished. We tested the door's function together and it performed flawlessly (thus liberating the car that was trapped inside the garage!). Everything was done just as Precision stated on the website it would be. We are pleased customers!
Thomas Knowles
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I seen your advisement from the yellow pages of buy local guide and I call the manor that I receive from start to finish was excellent the service man that perform the operation was very good explain every thing very good I am so happy I choose Precision and I will gladly tell anyone about the high quality service I receive from Precision THANK YOU SO MUCH FOR job well done.
Myrtis Handy
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Brinkman was our technician. He was thorough, professional and made all the necessary repairs/maintenance for our 4 garage doors ensuring they were operating at their best! Peace of mind - thank you!
Tom Burrough
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The gentleman that came t do the work was very professional, and made suggestions that were very helpful. I was very pleased and if I need additional services I will call you folks first. Thanks
Van Moore
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My homes garage door and lift system was in need of repair, Paul Brinkman was the technician that arrived to repair and replace with new spring, cables, rollers and a new Liftmaster LED system. His work was clean and timely. Mr. Brinkman also gave a full and through explanation of the new Liftmaster system. The garage door is now quiet to open and close plus it locks securely.
Michelle Copeland
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was fortunate to have had my garage motor replaced in 2017 by Precision, suddenly I felt vulnerable when the motor failed and pulled the panels off-track. One call to Precision and I received quick response to repair it. Yesterday I needed a consultation after I replaced the door's weatherstripping and I relied on Precision to assist. Within 24 hours, tech Paul Brinkman arrived, assessed the situation and also found 2 cracked hinges(rollers). He replaced them quickly and lubed the motor track. Paul competently and patiently answered all my questions and left me confidently knowledgeable on how to maintain my door. I am quite satisfied with Precision's service from appt booking to finished work and will recommend Precision to friends and family. Thanks so much!
Angela Ahsam
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis did a great job. He was very knowledgeable and friendly.
Alicia Betts
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis Behn was punctual, knowledgeable, efficient and quick! Knew exactly what needed to be done. I will definitely call your company to specifically ask for him when the door needs further attention.
Stephen Ethridge
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door broke. I called Precision and they came out the next day and fixed my door. The technician was professional, efficient and the service was great. Thanks.
Leon Brooks
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James came out to check our garage door since we experienced problems with the door closing in the afternoons. James diagnosed the problem and also noted a frayed line that would have been disastrous if not caught. James was efficient, friendly and extremely knowledgeable. I couldn’t recommend him more highly and very happy with the service.
Olivia Rocha
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

sheridan ,who was knowledgeable, efficient and friendly, replaced parts to garage door that would not open fully. such as , springs rollers, cables
adrian
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario is helpful and professional. He explained us the features and details on our new garage opener. He did a good job!
Alexander Martija
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The guys were very professional and efficient. The only other comment I would make that it would be great if at the end they found the Serial N umber and wrote it in the manual for me.
Garry Hurlbut
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My door was "acting up" and had trouble getting the last door company to repair it (they had replacrd the opener in October). Needless to say, I needed a new company. Your colorful ad caught my eye and the coupon offer sealed the deal. The serviceman was very nice and went right to work. He found that the sensors(for safety)were in need of replacement and did the work. I will most certainly call your company again,if the need arises. Couldn't find or don't know the exact repair.
Wilma Wong
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Danny came and replaced our sensors. He was outstanding - prompt (called me to let me know he was coming), kind, efficient, professional and thorough! Also Kimmie, who answered my call, was terrific - bright, warm and attentive. I would not hesitate to call Precision again due to the excellent work and customer service received from their team. Thank you!
D. Evering
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Brinkman was very professional, and extremely sensitive to an elderly couple. He was very clear in explaining the various price levels for service. He thoroughly explained our garage problem to us. He was proficient in his work. When he was finished, he let us inspect and try the garage door. He took great care to wear a mask at all times. He is a 5 star employee. We would use his help again at any time. Mary Ann La Mere
Mary ann La mere
Service Provided:
Broken Garage Door Spring Repair
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