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about Precision Garage Door in:
Richmond Area, CA
Precision Garage Door of East Bayhas received 149 reviews, averaging 4.83 Stars:
El Cerrito, CA
Product:
Service Technician Team: Travis Behn
Hercules, CA
No you did not meet my expectations with Travis this time, Travis replaced the rollers when he was here before, but the rollers need to be adjusted, something is pulling the wood from around the garage door frame. Travis said the rollers were in their place and could not see anything wrong, he could not fix what he could not see, clearly there is something going on. Other that that I am still happy with precision.
- Bobbie Edison
Rodeo, CA
Precision garage door The bay area is a wonderful company. I was able to contact them and they picked up the phone within one minute. I was able to arrange for a technician to come to my home the next day, but the technician was friendly, efficient, professional, and knowledgeable about the garage door opening technology. I wish all companies were run like Precision Garage Door.
- Marjie Chaset
Product:
San Pablo, CA
The representative was a courteous professional. He was able to identify the issue within a minute of inspection and resolved it within two. Thank you Mr. Abad.
- Carlos Selva
El Sobrante, CA
Expensive
- OZELL Austin
Product:
San Pablo, CA
Travis and Ahmed were great! Our garage went haywire on an early Friday morning, around 7:30am. I googled, found Precision, called and had a same day appointment scheduled by 7:48am. Our wonderful technician, Travis, was here by 8:37am and our garage door was repaired by 9:45am. There was a bunch that needed to be done, new bracket, cables and springs! Thank you Travis! If we have any future garage door issues, we know to call Precision, we’re lifetime customers now! With Precision, you’re in good hands!
- K & G
Crockett, CA
Thank you Precision Garage Door and a huge thank you to service technician, Ryan Espinoza! Ryan went out of his way to figure out a way to fix my garage door so that it was safe to open and close safely. I asked him to disconnect the power to the door so that my tenant could not accidentally try to open the door via the power switch. My tenant can now open the door safely by using the handle and close and lock via a slide lock. Ryan was very helpful and explained every step of the way what my options were. Precision Garage Door will be my go-to for any future garage door needs, on my rental and on my own home. Sincerely, Patricia Holderby
- Pat Holderby
San Pablo, CA
Your technician Sheridan Abad was very professional, patient, fast, and kind during my repair on garage door opener & door. Thank you Sheridan Abad for the great job. Tena Buschmann
- Tena Buschmann
El Cerrito, CA
Looks good new spring, rollers, cables, rod and bushings
- Anthony Mello
Product:
Service Technician Team: Travis Behn
Richmond, CA
I saw several commercials advertising Precision and I also like the “jingle”???? The technician was professional and friendly. He explained the options and the benefits of those options. After the diagnostic the technician was available to begin work right away. When the work was completed he explained and demonstrated the new system. Overall it was a great experience!
- Yvonne Arnold
Service Provided:
Product:
Service Technician Team: Sheridan Abad
Pinole, CA
The technition was very helpful. He came the very next day after talking with me on the phone. He was very knowledgable and fast. Before i know it, he was finished. My garage door which hasn't been opened in 15 or more years now opens and closes smoothly. Thank you Precision Door Service. Respectfully, Ken Whitehead
- Ken Whitehead
Pinole, CA
James W My garage door stopped working so I called Precision and they said they would send someone out the next day. James W arrived ahead of schedule and evaluated the situation in under a minute, no exaggeration, he was that fast. Then he gave me a couple options for the fix, and a little over an hour later, it was opening and closing better than new! I would recommend James to anyone looking for help with garage issues. He was punctual, courteous, and a fast worker. Thomas and son Byron in Contra Costa County
- Byron Farese
Richmond, CA
The technician (Travis) was a little late due to another time-consuming project before me, but ultimately he found the issue with the cables and drum, which needed to be repaired along with the rollers. I appreciate that this was fixed properly. The technician identified what I needed to get this done and resolve the problem. Travis did a great job! Thanks for fixing my garage door.
- Sandra Alexander
El Sobrante, CA
I am very happy that I chose your company to fix my door. It works great and very secure and reliable that my garage and the house is well protected now. My special commendation for your great technician Mario, he is very professional, knowledgeable and knows his trade very well with great advised of proper door maintenance and safety. He is well suited for a promotion as a field manager technician or anything in a leadership position. He is a great asset to your company! Bravo Zulu....
- Romeo Mariano
Hercules, CA
HORRIBLE Customer service!!! They did not show up the committed time and did not notify me. They were scheduled to come between 12-4 pm and they did not show up until 530 pm. It's a day before Thanksgiving and ruined my plans because they're not reliable and respectable company. I do not recommend this company!
- Lashannda Worthy
Richmond, CA
Prompt, knowledgeable, cheerful, reasonably priced service.
- Tom Herriman
El Sobrante, CA
I used Precision for my mother in laws home more than 14 years ago for a broken torsion spring. I believe it was still a young company at the time but I was not disappointed. Recently my house garage spring broke and I called Precision again and the receptionist on the phone was polite and professional and I had a technician come in the same day to fix my garage door. I had all torsion springs replaced and new garage openers with new rails installed by technician Carlos Yow, who was courteous, polite, professional and thorough in his work and his explanations of any questions or concerns. An employee such as Carlos for a company really adds value to the customer and no doubly for a company’s image. Good job Carlos and Precession!
- Tsewang Lama
Product:
El Sobrante, CA
We needed the bottom of our garage door sealed. Carlos came out promptly and took care of our concern. Carlos arrived in a timely matter and presented himself very professional. This is our second time using Precision, if we have a problem with our garage or if anyone should ask for a refer for garage repair or installation, we would definitely recommend precision and personally ask for Carlos.
- Edna or jullian Fogel
Richmond, CA
Very disappointed. The technician came out to do a door tuneup and did a 2 minute "25 point inspection" and quoted $1600 repair bill. I opted out of doing this "repair" only to have the door not work because the technician forgot to reconnect the door to the motor. If you can't reconnect the door after a simple inspection how can I trust the quality of your work?
- C Johnson
Richmond, CA
Love my Liftmaster. It is always a pleasure to have James service my garage door opener. He is professional and kind.
- Lorraine Lombardo
Richmond, CA
I have used Precision in the past and was more than satisfied. Again, the service person was prompt, courteous and knowledgeable. I called at 1:30 pm and by 5 my door was fixed. I wouldn't hesitate to recommend Precision and will leave this review on the Next door site and yelp.
- Paula Mertans
El Cerrito, CA
I am a licensed S.E. S1862 and would like to propose a bolt though the wall as opposed to current failed lag attachment of spring. Garage never used for vehicles. Will buy new garage door when sell in 1 yr. A more experienced person could probably do this. Happy to sign a hold harmless document. If Precision not interested could you recommend someone who might be. Bob at bobpotterec0@Gmail.com (510)235-3121
- Robert Potter
El Cerrito, CA
123.00 for less than 5 minutes—he pushed the reset button on the garage door opener.
- Donna Sorensen
Hercules, CA
Travis B notified us of eta. Professional. Did replacement of rubber seal for bottom of garage door efficiently. Could not fix the blinking garage door eye sensor but was upfront with recommendations and estimated cost for future needed repairs for garage door. Would call him back for future services. Thank you Travis
- Chris M
Pinole, CA
Our new door is amazing, it’s so quiet and beautiful. The new opener changed the entire way we can use the space near the door. The installer was very good and did really nice work. We are very pleased with the whole experience.
- Carl Blake
San Pablo, CA
Sheridan installed my new spring and motor. He explained what the issue was, walked me through what was needed. A true professional at what he does. The cost is up there but what isn’t these days. My garage door works flawlessly and has a built in camera that I didn’t even know till Sheridan pointed it out. Thank you Sheridan, you definitely make Precision stand out from the rest.
- Carlos Selva
Service Provided:
Product:
Service Technician Team: Sheridan Abad
Hercules, CA
Sheridan was very helpful and knowledgeable. Looking forward to see him again once we decided on what to do.
- Lawrence Lazaro
Hercules, CA
Sheridan was early for my appointment. He was fast and professional. I would use precision door service again and I would recommend them to a friend
- Nick G
Hercules, CA
I would like to commend Mario Mojica for his professional work in repairing my garage. He is very courteous and explained in detail on what he will be doing before he presented to the quote for the cost of the repair. He gave me choices for a minimum repair to the optimal work on the garage. He gained my confidence by showing his expertise and most of all his transparency and honesty. Kudos to him. Good way to banner him that reflects the image of the company.
- Pablo Sanchez
Hercules, CA
Travis was a complete professional! He gave us our options and costs right up front and then proceeded to complete the work quickly and efficiently. He helped us set up our smartphones and gave us a quick training class that was easy to understand. He cleaned up after himself and left us happy and satisfied!
- Roni
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
The service I received today is very impressive, specifically during a holiday weekend. I was able to obtain a same-day appointment within 5 minutes when called. The technician arrived on time and diagnosed the problem quickly within 10 minutes. Travis explained clearly the failure of the system and proposed options for my consideration. I chose the replacement option and it was completed within 2 hours and 30 minutes. Indeed, Precision is the leader of the industry. Thank you for the quick response.
- Lillian Chan