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Read what people are saying
about Precision Garage Door in:

Hayward, CA

Precision Garage Door of East Bay
has received 93 reviews, averaging 4.83 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Anthony was an exceptional representative of PRECISION. He is a keeper. Next time. we would like to have Anthony return.
Despina Bogdanos
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Antonio provided great service. He was very personable and professional. I give Antonio 5 stars. Excellent job Antonio.
Frank Aguiar
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, great explanations, proper cleanup,& an overall great experience! I received more “bang” for the amount spent. This is the 2nd time I’ve used Precision and I’d use them again!
Art
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I could not be happier with the repair of a broken spring on my garage door. My service repairman Gavin was on time, explained the problem and the cost and went to work. He was very professional and I could not believe how fast he completed the repair. I definitely picked the right company for the job. Thank-you! 5 stars!!
Michael Wise
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis did an excellent job at repairing our garage door. I requested same-day service and he came out within two hours of the request. He assessed the problem, thoroughly communicated the problem, and recommended what exactly needed to be done. He informed me of the price to replace and repair the door. I opted for the repair as I wanted to keep the cost down. Travis installed brackets, plates, wires/cables, rollers, springs, and struts - I may be simplifying here because it was a little more involved than as I described. Overall, the issue was fixed and our garage door is as good as new and strongly reinforced! Travis is professional, prompt, proficient, and kind. I highly recommend Travis for your garage door issues. Five stars!
Dani Mason
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work by Mr. Moises. Many friends in the Eastbay area gave me good opinion about Precision Garage door Service. Right on time to start the work and completed the installation within the time window (10 am to 2.00 pm). The door works great and new motor with WiFi camera and backup battery all working perfectly fine. No noise while operating the door. The most reliable contractors for fixing garage doors.
Anantha Sankaranarayanan
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Solomon and Gabriel were very professional and efficient. They installed 2 garage doors and 2 new garage door openers. The installation went seamlessly. We are very pleased with the service provided by the Precision Overhead Garage Door team.
D T
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good and very good service. I am very happy that I called this company. Dr. I. G Nadaraja
Gee Nabaraja
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The springs from the garage door broke off. I knew I needed it to be replaced. Of course my mind went to who could do the job and at first I thought a garage door repair company but then i remember Precision. Your company has always delivered quality service and performance. So I picked up the phone and made an appt. Mario came and showed him the garage the springs he took care of it. Mario was informative and answer my questions. I feel very confident that if I ever needed any service with my garage door it will be with Precision
Monica Hernandez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis worked in my garage door. He was very professional and did a wonderful job. We're really happy with the job he did. Thank you
Sandra Robles
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Job well done ! A very compete inspection of Garage door needs and costs of repairs , before beginning work . Door working much better at this time after cable adjustment and some bolts replaced . I was also given information and cost , if I later have more needs of repair , even a new garage door if needed. I , Highly recommend Precision garage door Service .
Gene Wright
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My recent experience with Precision was one of complete satisfaction. James was very professional, courteous and quite personable. He explained exactly what I needed to get my door moving again never pushing something that I didn't need. He was on time and got the work done in a timely matter. I already shared my satisfaction with my next door neighbor. Good job Precision Door!
Steve
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

$149 just to clean the side seals
Jason Chan
A Response from: Freddy Cespedes

Hi Mr. Chandra, I believe you left a review with your recent customer experience and had some concerns with the cost. I'd love to chat and see if we can help improve your experience. I called you last week, and left a VM, but since then I noticed another name tied to your review "Jason Chan". Not sure why. That all being said, please feel free to give me a call @ 510-785-9195 and we can resolve any issues you may have had with your bill. Thank you! Freddy Cespedes General Manager

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'll start off by stating that the service was excellent. Sheridan came on time and finished very quickly. Scheduling was o.k. (agent stated 4 - 8pm; email stated 9 -11am which was incorrect). Other than that the scheduling process was easy. I was taken aback by the cost of the parts! I do not mind paying double retail due to convenience and I understand the technician having to carry inventory on his truck but the cost of the parts was surprising.
Chuck Ho
A Response from: Freddy Cespedes

Hi Mr. Ho, Thank you for taking the time to speak with me. I'm glad to know that your customer experience improved after our chat. We appreciate you taking the time to reach out and give us the opportunity to make things right. Please let us know if we can be of any further help now or in the future. Also, please keep an eye out for a link that will allow you to update your customer experience if you feel it improved after our chat. Thanks again! Freddy Cespedes General Manager Precision Garage Door

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Timely availability; considerate call before arriving; Punctual Patience, comprehensive explanation of issue/s Experience, professional Highly recommending Thank you!
Henny Chapnick
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul B. did an excellent job installing my new garage door opener. He was very helpful, knowledgeable, professional and provided excellent service!
James S
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repairman called 20 min. before service time to let me know he was on his way. He installed the new springs and opener with no problems. If I have another problem with my door I will call Precision Overhead Garage Door Service.
Jack Walton
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have been a loyal customer for many years. Travis came to our house, assessed the situation and installed a new garage door opener. The job was done in a very timely manner and Travis was very professional in his demeaner and knowledge of his work. Thank you very much. Ed & Linnette Davis
Ed Davis
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent professional service. Mario is awesome.
Ruel Ostique
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First of all I want to thank the lady that I talked to on Friday evening. I did not get her name but she was very helpful, friendly and courteous. She was able to schedule an appointment the next day for me. Travis Behn was very professional and friendly and of course knowledgeable in explaining to me what the problem was! Very courteous and understanding to the situation that I was in. I explained to him what happened and he fixed it and also offered to service my garage! He replaces the rolls and did the lubricants on all hinges. It was quick and fast and he did a very good job. I thank him for the very good and efficient way he handled the job. Thank you for providing good service. Flyriver Visan
Flyriver Visan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Perfect, professional, fast, knowledgeable. ??
Barbara Zimmerman
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis B of Precision Garage Doors gave a 30 minute courtesy call prior to arriving, and he arrived at the time he was scheduled to do so. He was very courteous, professional and performed a complete system check of the door, tracks and opener. He replaced a broken spring and had the door operational in little over an hour. Great customer service starting with the calls to the office to schedule the appointment up to the service repair by Travis. A definite 5 star company and staff!
David Curson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Beginning with my phone call to get a service appointment,everything went VERY well. the Repair Technician's arrival was timely, he was at all times,courteous and friendly. It only took a few minutes for him to determine what needed to be done, and he wasted no time getting the job done. In the 45 years since we've been here,our garage door has never worked as smoothly as it does now.
Clyde Albert
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service call should have been credited for the whole amount.
Doris Arada
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would not recommend this company for the reason that they doubled the price when they worked on my garage door. I understand that I didn't have to agree with the quote that they presented. My plan was to get multiple quotes, but I was also desperate to get my garage door back in operation. After I got my invoice, I decided to research the prices on the parts listed on the invoice. For example, they charged me $699.00 for the Liftmaster 8550wlb opener which sold for $345.00 at Amazon. Not to mention the rest of the parts that they used which were also double priced.
Ben Cadalin
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very detailed job. Paul was insightful and answered all my questions and concerns
Mohammed Ali
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hooray to Jonathan Castro and his assistant. Such respectful young men came to help me out with my garage door remote. Excellent work. i will certainly put them at the top of my list for any additional garage door work . Thank you again to Jonathan and his assistant.
Claire Fernandez
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My serviceman Alex did an outstanding job and was very informative on maintaining the life of my garage door. Solid Profressional.
Kevin Bell
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex done a professional jop
Clint Bartley
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

PAULINO , BESIDES BEING A VERY NICE GUY , HE IS A GREAT TECH ! IN VERY SHORT ORDER HE REBUILT THE OPERATING SYSTEMS OF MY DOOR. NEW ROLLERS , SPRINGS , HINGES , DRUMS, AND SERVICED ALL THE MOVING PARTS BRINGING IT BACK TO LIFE ,AND IN SAFE WORKING ORDER. I WISH IT HAD BEEN FREE, BUT THERE IS NOTHING FREE IN THIS WORLD IF YOU WANT IT DONE RIGHT ! GO WITH THE BEST, CALL PRECISION !
Tom Burgess
Service Provided:
Garage Door Repair
Product:
Springs
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