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Read what people are saying
about Precision Garage Door

Precision Garage Door of East Bay
has received 1037 reviews, averaging 5.00 Stars:
Review:

Fast responses.
Valeriano Marigmen
Service Provided:
Garage Door Repair
Review:

Blake did an excellent job, very accommodating and knowledgeable.
Junald Abalos
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We are very pleased with the ease of getting appt, the call to let us know Gabriel was on his way, his professionalism, he was pleasant, and helpful, explained everything, fixed the problem. Thank you for a job well done.
Joan Pridgen
Service Provided:
Garage Door Repair
Review:

Upon further research, I am convinced that I was overcharged for the work done for my garage door repair. Yes, I did agree to the repair prior to work being done. However, research leads me to believe that the work should have cost $400 - $450 based on estimates received after I became concerned about the total charge. Parts (FMV) est. $40 - $60 (2 coils), $45 - $60 (3 bearings) and $20 (1 hinge). Estimate $140 parts leaving $441.06 that I paid for labor of one hour, travel and overhead. NOTE that James did a great job, he was polite, considerate and very professional.
Howard Goldsmith
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Our time slot was between 8-12. Mario called me around 9:15 to let me know that he would be arriving between 9:40-9:50. I think he arrived at 9:41. I showed him what I thought was the issue with the reason the garage door was not working (a broken hinge) but he was able to easily see that the spring had broken in half. He told me what needed to be done and gave me an estimate. He completed the work in about 30 minutes. I was very pleased with the communication, the quickness of the repairs and the professionalism that Mario displayed. I will recommend Precision to family, friends and co-workers.
Emily Graham
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Jerry Parker was professional and took pride in his work. I would highly recommend him and his excellent service!
Scott Wegenke
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My name is Latonya, from the estimator, JP who came out first to review what I needed, to Moises, the installer, every step of the way was seamless and professional. Moises and his helper were professional, efficient and thorough on my installation. They cleaned up mess and hauled it away. I LOVE MY NEW DOOR! Great company, will definitely recommend your services. Thank you.
Latonya Rios
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

It has been over a month now since James and Jerry came and repaired my boggled attempt to install a new garage door opener. I installed the opener on a Saturday and, the install was fairly easy, but the door just did not work right. The door would catch and sometimes get tweaked, not come up all the way, or go down all the way. I called Precision on Monday and was talking with an extremely pleasant and professional scheduler. She asked if they could come out the next day, Tuesday, and I explained that it would not work with my work schedule. She then explained that they have evening appointments, and that they have an opening for 5pm Tuesday. I booked the next day appointment. About 30 minutes before the appointment I received a call from James that he was on the wat and should arrive in about 15 – 20 minutes. Upon arriving, James introduced himself and Jerry, a training technician. After showing James/Jerry the new garage door opener installation and a visual inspection of the door, James (and Jerry concurred) that the problem was the spring. Based on the age, they also recommended that I replace the rollers with newer “nylon” rollers. They wrote up the contract and started the work. Less than an hour later they had replaced all parts, had the door opening and closing and started on “optimizing” the new opener setting the travel, adjusting the belt and setting the stops. They also showed me how to lubricate the moving parts. The total repair took about 2 hours and the door has NEVER work that effortlessly or quiet! James and Jerry were the epitome of professional and knowledgeable! The company needs to video these guys and use it as a training video for others. I cannot come up with one negative from this experience starting with the call to the repair service to the follow-up email asking if everything went well! Precision Garage Door (East Bay) you need to use a 10-star, rating system so I can give you a 20! Great job! Thanks! Ron
Ron Albright
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Jerry was on time, courteous, and quick on the install.
Mark
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

We had the pleasure of working with Jerry, who was extremely professional and most of all, knowledgeable about the product, which made all the difference in the world! He didn't force additional products on us, but was able to explain how purchasing an add'l product would increase the longevity of the garage door. It was a pleasure working with him! Customer service makes ALL the difference in the world!
Sonja Scott
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

The door is now ins in excellent working order. thank you very much. It should last for another ten (10) years.
Ron Whaley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Gabriel V. Was efficient and informative. He called to inform me of his arrival time. Explained everything to my satisfaction. Also mentioned new law effective in July regarding the motor if it should fail. Thanks
Carol Moyar
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

True professionals. Showed up when scheduled. Installers were cheerful and competent. New door and opener work perfectly and MUCH quieter. Highly recommend.
Allen Schepp
Service Provided:
Install Garage Doors
Product:
Opener
Review:

I called to have the chain tightened , door lubed, purchase two openers and opener pad. I was very pleased with technician Gabe Van Blake, he was very professional and friendly. He checked the door for proper movement, gave me a quote of how much it would cost prior to work. I recommend this company.
Melanie E.
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Your representative Mario is a true professional young man. He evaluated the problem with the garage door and clearly explained options. We agreed on the work to be done and he completed the work in a timely fashion. He is the man!
Nick Priest
Service Provided:
Garage Door Opener Repair
Review:

*****
Linda Ahmad
Service Provided:
Garage Door Opener Repair
Review:

This may be my best service repair ever. Less than 24 hours start to finish. My garage door mechanism broke on Saturday afternoon. I called Precision Door and they had a technician out the next morning. The technician Mario (really nice guy) explains completely and clearly what the problem is and what is necessary. He installed the needed part, made the necessary adjustments and made sure I was happy with how everything worked. Great job, Thank you Mario.
Ralph Spencer
Service Provided:
Garage Door Repair
Review:

Gabriel was excellent. Five star. Very professional. Garage door works wonderfully!!!Thank you. I will highly recommend precision
Chrystal Perkins
Service Provided:
Install Garage Doors
Review:

Five star Excellent service .
William Doyle
Service Provided:
Broken Garage Door Spring Repair
Review:

I have used Precision for years I have aleays had reliable and courteous service.
Victor Emmerich
Service Provided:
Garage Door Opener Repair
Review:

Gabriel was flawless, polite, to the point, and his work was excellent. The garage door was jacked by the trunk lid. Before I could make it even worse - I called Precision after some quick research and was not disappointed. Thank you Precision!
Edward Zick
Service Provided:
Garage Door Repair
Review:

James was very helpful in adeptly diagnosing and remedying the problem. He replaced the springs and cables and installed an interior handle. Thank you
Laura Close
Service Provided:
Broken Garage Door Spring Repair
Review:

Outstanding same day service. Very professional and friendly. Our technician, Cem was very knowledgeable, friendly and a great representative of the company.
Tim Guernsey
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Haziel was on time & professional. He explained what was going on with the repair & gave tips on how to maintain my garage door. I’d recommend this company to my neighbors. If I ever need service again I will be sure to call. $$ we’ll spent ???? Thanks
Katesha Johnson
Service Provided:
Garage Door Repair
Review:

Hazel did a great job and fix my door to work perfectly thank you very much Jerry
Jerry Garcia
Service Provided:
Garage Door Repair
Review:

5 Stars Mario was absolutely the best! I needed emergency repair and he came to my home on Saturday at 8am. He was professional and efficient-great service. You should be very proud of such a fine representative of your company.
Danville Resident
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Your tech that came to my home did a super job for me. He was very nice and respectful. The only thing I wasn't really happy with was the price. But thats my problem not your. Would love to see a senior discount. You did everything your web site said you would. Thanks C Jenckes
Carol Jenckes
Service Provided:
Garage Door Repair
Review:

I had excellent response time and very courteous and helpful service when I called for a non-working garage door. Haziel identified the problem immediately, oiled the working mechanisms on the door and the chain and gave me helpful tips for maintaining the door so it functions ideally. Highly recommend this company. VERY professional. And friendly!!
Beth Burnside
Service Provided:
Garage Door Repair
Review:

Haziel who came to our property and fix a broken spring was awesome... He was efficient and communicated on what he was doing. Haziel was a STAR!!!
Dan Pearson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We had a broken motor and had asked another repair company to come see it; they wouldn't come on time and didn't have the parts. Frustrated, I looked elsewhere and found Precision Garage Door. I was totally delighted when they said not only would they come out that day (it was 4 pm when I called), but that they had motors on the truck. Blake Zuniga arrived and couldn't have been nicer. He gave us 3 options and estimates on the repair, all professionally presented, and then went ahead and did the repair we chose -- right on the spot. Blake was super nice, very friendly, and we couldn't be happier with the work. Highly recommend him and Precision.
Sierra Fong
Service Provided:
Garage Door Opener Install
Product:
Opener
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