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Read what people are saying
about Precision Garage Door

Precision Garage Door of East Bay
has received 1087 reviews, averaging 5.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Brinkhan, came and repaired our garage door. He was very professional; presented our options and explained every thing he was doing and did a great job. We are very pleased with the new repairs to our garage door. Paul went above and beyond what any other professional has done in completing the fabulous job.
Ronald Conboy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional and you get what you pay for
Wayne Yamamoto
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door broken down yesterday, since I had the opener replaced by precision last year, I decided to call them again. I am happy with their service, the technician Jerry Parker is excellent. He call me before arrival, he explained to me what need to be replaced and done. He and his partner are very efficient. We find out the Spring was broken, he recommended me to replaced the cables, rollers, drum, loose bearing, end bearing plates. I decided to add the keypad at the end. It cost me but I got 5 year parts and one year labor warranty. Overall, they are professional and efficient.
Carolyn Lan
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome service performed by Jerry Parker! He installed a key pad for me. Fast and efficient, very friendly and full of information and helpful tips about my garage door that I never would have thought of!
Gabrielle Raumann
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario and Erik repaired/replaced old faltering cables and drums and installed a new motor. They worked efficiently and pretty quickly despite the late hour and what was already a long day for them. They deducted all of the service fee because they arrived so late. The recommended solutions resulted in a better door at a reasonable price.
Moira Simmerson
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Definitely Diamond Certified quality & workmanship. Highly recommend Percision Door.
Paul Derby
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Stellar service provided by your tech, Mario. Called for service at 6:30am, scheduled appointment window was 0800-Noon. Mario arrived promptly at 8:00!! I thought the cable was broken, did not realize it was the spring. Mario set to work immediately, replaced the spring and bearing plates, lubed all the hinges and tracks. Job completed in about one and half hours. Mario was very knowledgable and efficient. And very kind eyes!! I will certainly recommend your company to family and friends should they ever require your services! Job well done!!!
Sue Hansen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I rate Precision Door a 5. The door was measured and I had the option to pick out a door that I wanted . I chose an insulated door to keep the garage cooler when I returned. The color matches the color they wish to keep. The when closing, battery operated when need be
Linda Tofanelli
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was looking for quick and local. Very satisfied
Janet Fox
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry Parker was at my house today 081719. He came on time he said he’s gonna be here. Did his job , fixed the problem that we had with our door. Thank you Jerry for being such a professional person at what you do.
Azemina Muric
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The employee arrived early, made an inspection, and ran some tests. It appeared that the computer inside the door opener was not functioning correctly and since the door opener was around 5 years old, I made the decision just to replace it. It was quick and easy.
Donna Allen
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James W did a wonderful job on my garage door. Offered a fair price for what needed to be done and explained to me why new bearings would make a huge difference down the road. Pleasant and professional. All good!
Patricia K
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used Precision for a number of years and have had good service.
Chuck Michniak
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was extremely professional and courteous. He showed up when he said he would and preformed work in a timely manner. We would recommend your company and your employee to everyone we know. Thank you again
Mercedes Bell
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician was Sheridan, he was very professional. He was very kind and took the time to explain to me the mechanic's of the garage door and how spring functions . I was very satisfied with my service and Sheridan was great!
Carrie Merdith
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very responsive to my situation. Had someone at our home within an hour. Jerry Parker was our technician and he did a professional efficient and awesome job! It was well worth the cost to get both of my garage doors working again. And it was a very hot day so working in the garage was especially challenging. Thank You Jerry!!
Jane Mclaurin
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had both single doors worked on, the only problem I have Jerry never told me the cost that these rollers ( over $500.00) he changed would cost. I see improvement the one door I hadall my trouble with. When one of your people delivered my receipt to me he informed me there is no warranty on your work, that I don't like. I do like to know that any work I payed to have done is warranted.
Emile Lassalle
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional and courteous and did the work efficiently
Sam and kelly Patel
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our spring broke this morning. Our door is only 5 years old. We got a same day appointment. Mario was our tech and he did a GREAT job!!! Professional and very helpful
Lonnie Ellis
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ok...I give these gusy 5 stars....good phone when you first call in, very professional, excellent appointment setting, and the the person that showed up knew his stuff. Problem solved. John was my service tech..great guy. Thanks P.S. I called Sunday AM.....they were here by 5PM Sunday....springs, rollers replaced...door works great.
Paul Gordon
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was very professional and prompt in their response to my call. The technician ( Jerry Parker) called with an arrival time and showed up right on time. We talked about our options and decided on the best solutions for our repairs. Jerry had all the parts on his truck and went right to work on the install. Couldn't be happier.
Dale Moscrop
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The person that did the repair (Jim) was professional, efficient, and thorough. He did the repair, checked the other components of the door and - to my relief, the door was again functional. I will happily call Precision again if there is any future problem. The people in the office were also very helpful.
Marilyn Jensen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When you have a broken garage door look no further for assistance! The service team beginning with call in, appointment scheduling and most importantly, on time arrival all serves to support my five star rating. The service tech, Mario, was very helpful and consultative as the door was inspected. I give him high marks for customer service AND job knowledge.
Terry
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan did an excellent job in explaining the issues and in repairing my garage door. I highly recommend him.
Michael Monahan
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

on time..courteous and efficient workman..explained options and reasons for the repair work required..
Al Rosso
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario was great. Courteous, knowledgeable, knew exactly what I was asking for (latest tech) and installed it the same day. It could not have been better. 5 stars!
Carlton Robinson
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service prompt and friendly thanks great job
Mike Aiello
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After three different estimates I decided that this is not the company for me. Why not give me the best price first, instead of changing it after I said the first two estimates were too much? So I lost $50 and now have to get another company to come out. Not happy.
Jon Rego
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gabriel was nice, professional and did a good job installing a new garage door opener. I gave Gabriel a copy of Market Place, a local magazine that publishes the names of local businesses. It would be a good idea for your company to advertise your business in this magazine. I hope you would get business from residents of Hercules area. Thanks, Santosh
Santosh Sharma
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The cost of the parts to repair the door were exorbitant. When I called to get estimate to replace the 2 springs - Precision Door was well, "right in there" so to speak. After all the other "suggested parts/repairs" were added in, the price went from a potential $549.95 to the final bill of $1,527.42. I used the service based on reviews from Yelp and others. When the repair person suggests he installs some other parts based on safety, I said ok. Basically, I was in no position because I needed to to have the door fixed and operating for obvious reasons. The price of ALL THE PARTS, which can all be purchased for pennies on the dollar feels like extortion. I paid 29.12 per 4" roller. I can buy one box of rollers for that much. I paid $349.00 in rollers a task anyone with any mechanical ability can install and purchase from amazon. Not to mention the price of the cables and bearing plates. BTW the installer told me he didn't include the price of labor in his estimate....OUCH, now it really hurts. Very disappointed in the sales technique of "I'm here and this should be done for safety" not to mentioned we mark up the prices on parts so much we can make more money on you than a new advertised door on this web page!! When the tech started to tell me about replacing my opener with a new one for safety reasons - I said please no thank you! Then he was looking at the sticker on the unit and told me it was built in 2009 and will only last another month to a year?? Yes - he jumped from one month to one year.... Take a look at the bill of which I paid in full. I will not recommend your company to anyone. Signed, Frustrated
Greg Dillingham
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
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