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Read what people are saying
about Precision Garage Door

Precision Garage Door of East Bay
has received 1404 reviews, averaging 5.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Today I had my garage door serviced by Precison. The engineer was on time as promised. He did an assessment of my garage door, the automatic opener and parts. The assessment was through, all aspects of the assessment were explained to me. Once I decided what work would be done, the work started right away. New rollers, new spring, new cables, and a new garage door opener was installed within 2 hours. I am so happy with this service. There was no messing around, when the work was done I had a new automatic garage door functioning perfectly. I am would highly recommend this company to anyone. Daneel T. Perrin
Daneel Perrin
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was drawn to Precision because of its outstanding reviews and ratings. They didn't disappoint. We had one issue but I knew our garage door system was about 20 years old and was on its last legs. Paul Brinkman came when promised, identified the issues, gave me various options, we talked those options through, and a couple of hours later I had a new garage door opener, new springs, and a keypad on the outside. First rate service, great warranties ... I couldn't be happier!
J. Richards
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paulino was terrific. He called before he arrived (earlier than quoted) and inspected the garage. He replaced the entire system within an hr and half- by himself. Quick and efficient. Our garage is up to date and works with a phone app (wow). Good service and dependable. Especially great customer service from start when making an appointment. Thank you.
Ken & Sheri Pon
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied with the project of getting a new remote door opener. Punctual for appointment, very professional with useful advice, and quite pleased with the outcome. Was happy to pass along the recommendation to a neighbor nearby who also needs to have their door fixed, so they welcomed my recommendation....
Barry Gantt
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was incredible so professional and friendly! He explained everything and did a great job! Thank you
Maria Amini
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I saw your ad in the newspaper, the East By Times and read reviews of your company. We had been having issues with a garage door purchased in 2008. It would open partially, stick then close. Unknown to me was that there were a slew of broken parts, notably the two springs on the 2 car door and deteriorated pulley wheels on both the single car and double car doors which no longer rolled but dragged, thus creating friction and increasing the load on the respective motors. Push came to shove when my wife backed into the double door when it stuck and rolled back down causing a pretty big dent in the door but miraculously not damaging her car. So I called and was able to secure an appointment the next day January 7th. Tim was our technician and did an excellent job. He showed me the parts that had to be replaced, explained why, and demonstrated the difference between my original stock roller wheels and the ones he replaced them with. He also reset the lift distance of both our doors so that it would not hit the stop bolt. He also noticed that one of the light sockets wasn't working and explained the likely cause and fixed that too. But the best part was he was able to nearly restore the outward appearance of the door so that it did not look like it had been pushed outward by my wife's car. Though it wasn't perfect, the only way to notice the slight misalignment of the panels would have been to go up to the door and look down at the panels to see it. When closed, it's impossible to see any misalignment and it clearly cannot be seen while driving up to and then opening the door. Yes it was "expensive" but not in comparison to having to replace the entire door. Essentially we now have a new door with upgraded components for a fraction of the cost of replacing the entire door, motor, etc. I am very pleased.
Norbert Chu
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician you sent did an excellent job! He explained what was wrong with my door and showed me the bad parts, He showed me what and how to lubricant my door. He cleaned up after he was done. The only change after he was done was I had a door that worked GREAT.Thank him from us! Thanks Lloyd Gunderson
Lloyd Gunderson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Unexpected broken torsion spring Sunday morning. Garage won’t open, not even manually. Called two garage repair companies before precision door east bay. First company was AAAA and they never called me back. The second company was precision door from a different location- they offered Monday AM repair. I called PDEB at 11:30 and they promised a 2-6 pm ETA. Repairman Danny called me at 2pm and arrived at 2:20. He was done by 3pm. Garage works great. Thanks Danny!!! Price was fair for product and fast service.
Alex Jose
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our Garage door opener had an unfortunate breakage today and we were unable to open our garage door. Sheridan Abad from Precision Door Service came out on the same day (Sunday) and was able to repair our Garage door opener. Sheridan helped us move items and did a excellent job. He was friendly, clearly explained the repair needed and was a pleasure to work with. This is an example why we have stayed with Precision Door Service for so many years. Thanks!
Bob Jinkins
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My door was "acting up" and had trouble getting the last door company to repair it (they had replacrd the opener in October). Needless to say, I needed a new company. Your colorful ad caught my eye and the coupon offer sealed the deal. The serviceman was very nice and went right to work. He found that the sensors(for safety)were in need of replacement and did the work. I will most certainly call your company again,if the need arises. Couldn't find or don't know the exact repair.
Wilma Wong
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door opened failed. A friend recommended Precision Garage Door, so I gave them a call at 6:00 PM on a Saturday evening. They answered on the first ring and dispatched Sheridan Abad to my home at 11:00 AM Sunday morning. One of my decades-old garage door openers was making a horrible gear-grinding sound. Sheridan quickly diagnosed the problem, clearly communicated what was happening, and provided me with some good options. For me, reliability is paramount, so I had him replace the opener with a new LiftMaster. It's a quiet belt-driven unit with a battery backup. Now I can even open the door when the power is out. The unit also offers some cool features if you connect it to your Wi-Fi. Sheridan also replaced the door's old squeaky rollers and bearings. The operation is now silky smooth. I was impressed that Sheridan had a fully stocked vehicle with all the necessary spare parts. Getting this problem fully resolved in just one trip is a huge plus for me. I highly recommend Precision Garage Door for their professionalism, knowledge, and responsiveness. It was a wonderful experience.
Kevin McDonnell
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time and great service.
Lee Tran
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Danny came and replaced our sensors. He was outstanding - prompt (called me to let me know he was coming), kind, efficient, professional and thorough! Also Kimmie, who answered my call, was terrific - bright, warm and attentive. I would not hesitate to call Precision again due to the excellent work and customer service received from their team. Thank you!
D. Evering
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job!! Very impressed with the service and professionalism of your staff.
Kevin Greer
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You sent the right person. Good job. Dan
Dan Black
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was great. They figured out the issues with our garage door and fixed them in 1 1/2 hours. Door now seems to work great- very quiet. They even helped us reinstall the codes on our cars to open the door.
Jonathan Shaffer
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul came and diagnosed and fixed my problem. I never would have figured it out on my own. It was all straight talk and problem solving, exactly what I hoped for. Thank you!
Riley Doty
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door has been making popping/banging sounds when closing. Called Precision GD and was able to get service the same day....what a relief. Paul arrived on time; assessed the issues (many by the way); then proceeded to work to replace..rollers, Liftmaster door opener, a few hinges and cable. So happy to have a QUIET, smooth door with battery backup and best of all, a motion detector to turn on my garage light! Highly recommend Precision GD to anyone needing help with their garage door. You will not be disappointed!
Arlene Rosehill
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was very professional and efficient. He fixed my garage door and was honest about whether i might need replacement. Solved the problem perfectly.
Pamela Wang
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The new garage door is top quality and the installation first rate. The installers were prompt, courteous, knowledgeable and did a first rate job. I highly recommend Precision!
Erik
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service
Michelle Rinaudo
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Moses showed up as scheduled. He was very polite and informed me on what he was going to do. When he was done with the job he took the old door and all trash with him. It was a easy process.
Alan Blake
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul was prompt and pleasant to deal with on safety sensor installation
Robert Millinich
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I could not be happier with the service I received from Precision Door. Paulino Mejia, the service technician took the time to explain to me why my garage door springs kept breaking and even though I ended up spending more than I initially had anticipated, I am happy that I went ahead with the repair he recommended. He was courteous, professional and fast! He replaced two springs, two pulley mechanisms, AND all the door track rollers in the time it took other companies we've hired in the past just to replace one spring. I couldn't believe how quickly he completed the job. And best of all, he was on time. Paulino arrived at the front edge of the service window and I wasn't sitting around wondering if anyone was going to show up. I would definitely recommend Precision Door to other homeowners who need to have garage door work completed.
Michael Malone
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called late Tuesday afternoon and was able to have a technician out the next day. The process of scheduling was very smooth and was followed up with an email confirming the appointment time. Sheridan Abad was the Tech and he immediately confirmed we had a broken spring. He had to replace both springs and some bearings. I thought the overall price was a little steep. The quality of the work was excellent and was efficient. I had called the company who had installed the door and the soonest they could come was in a week due to the Thanksgiving holiday. This was not acceptable since we had to get into the garage and the only way in was through the broken door. I would recommend Precision for prompt quality service. The fact that Sheridan is a Rotarian made the experience even better.
Dennis Woodard
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario was great! He explained what the problem was, and how much it would cost. My garage door hasn't worked for several months and he had to work around the car and other stuff I haven't be able to move out of the garage. Nice work!
Charles White
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We emailed about a new garage door we needed. I got a return call with in a half hour, the appointment was made for the rep to come out and quote us. He was on time, nice and knew what he was selling. My only issue was the wait for the new door about 2 months, but that is on me. I just wanted our new garage complete :). It was well worth the wait. We got the call that the door was ready for installation and the appointment was made. The service techs who installed our door were amazing. They installed the door and showed us the ins and outs. They cleaned up after themselves. We would have not know that they had been there if it wasn't for the new door. Which is exactly what we wanted. It is beautiful. I will recommend Precision to anyone who asks.
Shellie Camara
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I received excellent service from Alex K. He was a bit late in arriving but explained in detail the condition of my garage door and what was needed to get it performing as new. Within 90 minutes the service was complete and the door opens and closes perfectly.
Rick Hetherington
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Paul Brinkman was excellent. He's a skilled technician. While I needed a new garage door opener, he also recognized my 30 year old door had worn parts which also needed replacing. Precision was on time and provided quick service. I am very happy with with work Paul did.
Linda Taylor
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Job by Mr. James Walker. He precisely did what has to be done. He provided the best options and offered his straight forward recommendations. What initially appeared as broken spring turned out replacing the motor as well. He addressed all the issues to have the Garage Door work properly.
Ador Real
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
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