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Read what people are saying
about Precision Garage Door in:

Fremont Area, CA

Precision Garage Door of East Bay
has received 228 reviews, averaging 4.85 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician patiently spent time working with the garage door until the problem presented itself. He also explained what happened and also recommended that I lubricate routinely. He demonstrated where.
Sharon Yool
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Trouble shot and replaced keypad unit. Also inspected the garage door and explained what needs to be upgraded and costs. They call and gave me a ETA. Both men were very courgural and represented Precision Garage Door well.
Calvin Tomita
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service.
Roland Rebosura
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you Sheridan Abad for your superb service and expertise. You repaired my garage in no time. You are professional and highly talented in your work. Thank you, again!
Stanley Fontillas
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Very pleased with the work. Joel was excellent. I will recommend Precision to neighbors, family and friends.
Joyce Knowles
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

What a relief when Jose offered us a reasonably priced alternative to an expensive new garage door. And we even got a Senior Citizen discount. Fast service too!
Evelyn Latorre
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door sent James out to repair my garage door. He called before he arrived, arrived on time, he was very professional, friendly, and knowledgeable, and bottom line he fixed my door. I highly recommend Precision Door.
Randy Fewel
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Antonio Mendoza did an excellent job. He was very knowledgeable from giving quote to fixing the garage door. Within few hours he replaced the springs, cables and did nice job????????
Ramesh Vedal
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Service! Quick and efficient. Highly recommend them. Thank you Paul for your professionalism and quality work.
Barbera Banks
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was going to leave for work this morning when the garage door wouldn't close. I found Precision on Yelp. It's the first one listed on Yelp and it got great reviews. I called to see if they could send someone over immediately. The receptionist was very helpful and professional. She scheduled a technician to arrive between 10 AM and 2 PM. Then, I got a call from the technician Antonio Mendoza to introduce himself, ask some questions about the problem with the garage door, and to let me know that he will arrive within 30 minutes. He was super polite and professional. He showed up on time, did his inspection, walked me through the problems, and proceeded to fix them once I signed on the dotted lines. Hardworking guy, worked through his lunch hour. I am super happy with his work. Great job, Antonio!
Agus Widjaja
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision Garage due to a broken spring on my rollup door. They made an appointment for the next day ( I indicated it was not an emergency). The technician (Ersell Williams) called 30 minutes before he arrived. I was given three options for repair which was very helpful. Mr. Williams began the repair and was finished within the timeframe he indicated. He was very professional and personable. I would definitely recommend Mr. Williams and Precision Garage Door to my neighbors and friends.
Donna Freitas
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job. Thanks
Chipin Dun
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dependable and quick response for service appointment. Technician made recommendations. Work conducted on site was excellent and efficient. Installed new door opener and recommended new rollers.
Colleen Pestana
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job! Very happy with Joel's knowledgeable analysis, recommendations, and diligent work. Our garage door works better now than when it was new!
Stephen Rice
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A+ on all counts. When calling Belle was very helpful, pleasant and scheduled an appointment for the next day with a follow-up e-mail which was great. Pabio Campos-Martin our technician was super. He called as requested prior to being at the house giving me time to get there. Following inspection he explained the problem and was able to do it the same day. We are very pleased with the service. Thank you. V Westfall
Virginia Westfall
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision from ads in the Yellow Pages. The ad reflected the service I was looking for. The service tech that did the necessary repairs was very knowledgeable and explained features that I didn't realize the system performed. I was impressed with the efficiency and ease of repairing my garage opener. Precision will be my "go to" for future garage door needs.
Sandee Hansen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a broken spring. The technician replaced both springs and recommended replacing bearings and rollers. Guillermo was prompt, knowledgeable a d courteous. He gave me 2 options for repair. Highly recommend this company!
Mary Neves
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wasn’t impressed with Precision Garage service: upswell you unnecessary fees. Only needed one spring - they said I should have 2 (one on right, one on left) - went with one; he said I need 3 brackets to hold/pull up door - one bracket on each side lasted 10+ years n should last another 10+ years. Next time I will not go with big company - will use smaller company. On top of that they charge a $60 service come out fee - ridiculous. Go with smaller company to get your garage door fixed.
Kristine Arao
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip called to give us an approximate time of arrival and was actually here earlier, which was nice. He was very professional, knowledgeable and polite. He corrected the problem, that was actually caused by my wife. We would certainly recommend him and your company for any garage door needs.
Bill
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service, came out within hours of calling. The service technician, Lorenzo, was knowledgeable, very pleasant, repaired the door opener, gave information for future anticipated door repairs. The price that was charged seemed reasonable. A very good experience, would highly recommend this company.
Marilyn Quinn
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I wasn't satisfied with the service, because the service person said he cannot look into the opener as it does not have battery backup. I insisted him to at least open and see and let me know what the issue was let alone fixing it. If I was asking to install a new opener and it didn't have battery backup that makes sense to not work on it, but to repair the existing one I was told it couldn't be done. Mine was detached garage, so it could have been given consideration without the battery backup model. The service visit was of no use and I paid $70 compared to the $49.95 advertised in the newspaper. When I called back to set an appointment to install a new opener that I purchased, I was told that 3rd party openers will not be installed and only the openers sold by precision garage door service will be installed. I didn't have a good experience. I selected your service based on a neighbor referral. They bought an opener and got it installed but for me that type of service was refused. Please provide the service worth the service charge.
Vimaladevi Rajakanthan
A Response from: Freddy Cespedes

Hi Mr. Rajakanthan, I'm sorry to hear about your customer experience. We like to have happy customers. If you would like to chat and see if we can improve on your initial customer experience please give me a call @ 510-785-9195. Ask for Freddy. While we do have certain policies regarding existing motors, our main priority is to have happy customers. So I'd love to be able to help and clarify a bit. Thank you, Freddy Cespedes General Manager Precision Garage Door

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

easy scheduling, on time, complete inspection, great job. Lorenzo did an awesome job!!
Steve Casey
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan accurately diagnosed the problem with our garage door. He was professional and very knowledgeable. He had a positive attitude and went above and beyond to fix the problem. We highly recommend him.
The Kumars
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used your company before and didn't hesitate to call you again to do a repair on a broken garage door spring (different property this time). Your technician, Sheridan Abad, recommended some parts (cables, rollers, etc.) to be replaced not just the spring, and it's worth it! He is very knowledgeable, and the work was done in no time...highly recommended!
Marie Barreto
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was a pleasure dealing with Phillip! He was professional and polite while trying to determined the cause for why my garage door would not stay down. Through his evaluation, the problem was determined to be an issue caused by me in putting a towel on the ground next to the door to block air from coming in. I want to say thanks to Phillip and Precision for assisting me in resolving my problem.
James Boyd
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a great experience with my garage door repair service. Same day appointment and service. The technician (Joel) was polite, professional, and on time. Thank you very much for your help!
Chiaming Y.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The outside keypad wasnt operating. The technician was very friendly, explained things very well. Tolerant of my messy garage to maneuver around.
Nella Hoffer
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonathan Castro is the technician who repaired our garage door. He called first that he on his way to our house. He is polite and very knowledgeable. He showed us the problem on our garage door opener and explain what needs to be done and cost of the repair. No pressure talk. We agreed and haapy with the result. He also explain the do's and dont's on operating the garage door. Thanks Jonathan and Precision Garage for quick service. It was done on same day I made the appointment.
Conrad Corpus
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ismael did an awesome 5 star job and is a really great person and easy to speak with
Lisa Bruneau
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called in and booked appointment to inspect and said promotion is 50% off of $49.95. Tech Phillip did not honor it and did not bother to check with the persons I called in. Poor service
Dao Nguyen
A Response from: Freddy Cespedes

Hi Mr. Nguyen, I'm sorry to hear about your experience. We always strive for TOP customer service and it sounds like we miss the mark on a few things here. I tried calling you back on 12/3 to chat a bit about your experience and also see if there was anything I could do to improve on that. Possibly help you out with the service fee? In any case, hope we get to chat. If we don't have a wonderful holiday. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195

Service Provided:
Garage Door Repair
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