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Read what people are saying
about Precision Garage Door in:

Fremont Area, CA

Precision Garage Door of East Bay
has received 217 reviews, averaging 4.84 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job. Thanks
Chipin Dun
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dependable and quick response for service appointment. Technician made recommendations. Work conducted on site was excellent and efficient. Installed new door opener and recommended new rollers.
Colleen Pestana
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job! Very happy with Joel's knowledgeable analysis, recommendations, and diligent work. Our garage door works better now than when it was new!
Stephen Rice
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A+ on all counts. When calling Belle was very helpful, pleasant and scheduled an appointment for the next day with a follow-up e-mail which was great. Pabio Campos-Martin our technician was super. He called as requested prior to being at the house giving me time to get there. Following inspection he explained the problem and was able to do it the same day. We are very pleased with the service. Thank you. V Westfall
Virginia Westfall
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision from ads in the Yellow Pages. The ad reflected the service I was looking for. The service tech that did the necessary repairs was very knowledgeable and explained features that I didn't realize the system performed. I was impressed with the efficiency and ease of repairing my garage opener. Precision will be my "go to" for future garage door needs.
Sandee Hansen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a broken spring. The technician replaced both springs and recommended replacing bearings and rollers. Guillermo was prompt, knowledgeable a d courteous. He gave me 2 options for repair. Highly recommend this company!
Mary Neves
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wasn’t impressed with Precision Garage service: upswell you unnecessary fees. Only needed one spring - they said I should have 2 (one on right, one on left) - went with one; he said I need 3 brackets to hold/pull up door - one bracket on each side lasted 10+ years n should last another 10+ years. Next time I will not go with big company - will use smaller company. On top of that they charge a $60 service come out fee - ridiculous. Go with smaller company to get your garage door fixed.
Kristine Arao
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip called to give us an approximate time of arrival and was actually here earlier, which was nice. He was very professional, knowledgeable and polite. He corrected the problem, that was actually caused by my wife. We would certainly recommend him and your company for any garage door needs.
Bill
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service, came out within hours of calling. The service technician, Lorenzo, was knowledgeable, very pleasant, repaired the door opener, gave information for future anticipated door repairs. The price that was charged seemed reasonable. A very good experience, would highly recommend this company.
Marilyn Quinn
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I wasn't satisfied with the service, because the service person said he cannot look into the opener as it does not have battery backup. I insisted him to at least open and see and let me know what the issue was let alone fixing it. If I was asking to install a new opener and it didn't have battery backup that makes sense to not work on it, but to repair the existing one I was told it couldn't be done. Mine was detached garage, so it could have been given consideration without the battery backup model. The service visit was of no use and I paid $70 compared to the $49.95 advertised in the newspaper. When I called back to set an appointment to install a new opener that I purchased, I was told that 3rd party openers will not be installed and only the openers sold by precision garage door service will be installed. I didn't have a good experience. I selected your service based on a neighbor referral. They bought an opener and got it installed but for me that type of service was refused. Please provide the service worth the service charge.
Vimaladevi Rajakanthan
A Response from: Freddy Cespedes

Hi Mr. Rajakanthan, I'm sorry to hear about your customer experience. We like to have happy customers. If you would like to chat and see if we can improve on your initial customer experience please give me a call @ 510-785-9195. Ask for Freddy. While we do have certain policies regarding existing motors, our main priority is to have happy customers. So I'd love to be able to help and clarify a bit. Thank you, Freddy Cespedes General Manager Precision Garage Door

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

easy scheduling, on time, complete inspection, great job. Lorenzo did an awesome job!!
Steve Casey
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan accurately diagnosed the problem with our garage door. He was professional and very knowledgeable. He had a positive attitude and went above and beyond to fix the problem. We highly recommend him.
The Kumars
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used your company before and didn't hesitate to call you again to do a repair on a broken garage door spring (different property this time). Your technician, Sheridan Abad, recommended some parts (cables, rollers, etc.) to be replaced not just the spring, and it's worth it! He is very knowledgeable, and the work was done in no time...highly recommended!
Marie Barreto
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was a pleasure dealing with Phillip! He was professional and polite while trying to determined the cause for why my garage door would not stay down. Through his evaluation, the problem was determined to be an issue caused by me in putting a towel on the ground next to the door to block air from coming in. I want to say thanks to Phillip and Precision for assisting me in resolving my problem.
James Boyd
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a great experience with my garage door repair service. Same day appointment and service. The technician (Joel) was polite, professional, and on time. Thank you very much for your help!
Chiaming Y.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The outside keypad wasnt operating. The technician was very friendly, explained things very well. Tolerant of my messy garage to maneuver around.
Nella Hoffer
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonathan Castro is the technician who repaired our garage door. He called first that he on his way to our house. He is polite and very knowledgeable. He showed us the problem on our garage door opener and explain what needs to be done and cost of the repair. No pressure talk. We agreed and haapy with the result. He also explain the do's and dont's on operating the garage door. Thanks Jonathan and Precision Garage for quick service. It was done on same day I made the appointment.
Conrad Corpus
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ismael did an awesome 5 star job and is a really great person and easy to speak with
Lisa Bruneau
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called in and booked appointment to inspect and said promotion is 50% off of $49.95. Tech Phillip did not honor it and did not bother to check with the persons I called in. Poor service
Dao Nguyen
A Response from: Freddy Cespedes

Hi Mr. Nguyen, I'm sorry to hear about your experience. We always strive for TOP customer service and it sounds like we miss the mark on a few things here. I tried calling you back on 12/3 to chat a bit about your experience and also see if there was anything I could do to improve on that. Possibly help you out with the service fee? In any case, hope we get to chat. If we don't have a wonderful holiday. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was very good but I think the price is a little hight.
Vanna Teb
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I’ve been a cestomer of Precision Door Services for many years. They’ve always been providing me quality service. Their staff are prompt and very professional. They are very knowledgeable at what they do.
Fernando Apilado
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip, our technician was very tidy and polite. Took his time to walk us through the new system. Very helpful. All technicians should mirrored his professionalism. Very happy with installation.
Chris Foong
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The garage door repair and service I received on November 17, 2021 was outstanding and Im a very satisfied customer. My garage door became inoperable due to a broken spring and other worn hardware. The garage door was 7 years old and had not been maintained. The service technician explained the problem, my options, and then he was able to replace the the broken, as well as the worn parts. He also adjusted and lubricated the chain on the automatic garage door opener. All the work was completed in 2 hours. He also applied lubricant to an adjacent garage door. Best of all, I could get my parked care out of the garage. The service provided was above and beyond!
Nancy Graef
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician that came out was fast and professional!
Glen Dewey
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joel and his fully stocked truck arrived on time to analyze the problem with my garage door opener . He identified the problem, had the parts to fix it and efficiently had the door opening. Joel had excellent communication skills and equally good repair skills.
Carrie Douglas
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was great experience working with Precision Garage door service. From a non functional, noisy garage door to a smooth,quiet garage door all done in less than 3hours. It was all done on the same day I called. Glad, I made a call to Precision Garage Door service. Johnathan, was great, he explained every question we had and he did an awesome job. We had multiple issues with our garage door a broken side drums, worn out garage door opener and old spring. Everything was taken care without any issues. Great service !!! -Ramesh
Ramesh Vadlamani
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am over pleased with my service from Paul brinkman! I called on a Saturday and was given a same day appointment for my faulty garage door. Paul call to give me an ETA. He showed up promptly. I showed him the door and had a prognosis and estimate within 5 minutes! He knows his job! He was an expert and did a great job in a timely manner! Another garage door company told me I needed a completely new door! I just purchased the home and didn’t want the expense! I’m am pleased and thrilled that Paul found my problem and made my life much easier! Thank you Precision and big Thanks to Paul!
Tamela Robinson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The crew that came out, Moises and young partner, did fantastic job. They showed up on time, were courteous, answered all our questions and when the job was done, left the area clean. The new doors look great and make our garage look new. The new openers work fantastic and quiet. Very satisfied and would recommend your company to anyone.
Raul Arias
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech was right on time and he knew the product. He explained what we needed to repair or door the price on the parts and what it would cost for an overhaul of our old door. Once we decided on what we wanted to do, he went right to work and was finished in no time. We are happy with everything that he did.
Gerald Delgado
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry was the garage technician assigned to my service request. Jerry was very knowledgeable and is an expert you can trust your garage repair with. I sincerely appreciate the patience shown by Jerry for giving detailed answers to my questions during the inspection and for understanding the service recommendations. I will recommend Jerry and Precision for any of the garage service and repair needs.
Shankar Subramanian
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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