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Paulino M
Tech ID#: 2
Reviews: 314
Average: 4.83 stars

Paulino M

Technician
Paulino M has received 314 reviews, averaging:

Paulino M's Bio:

Hi, my name is Paulino. I live in the Bay area. I am a Certified Senior Technician and Custom Door Installer for Precision Door Service. In my spare time I enjoy spending time with my wife and going to visit my adult children in southern California.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was fast and repair tech on sight in an hour and completed work in less than an hour. However, $1,100 for under an hours work and for what I thought was just a broken spring seems a bit steep. Not sure if I really needed all new wheels, cables or whatever else was changed. Kinda feels like I was taken for a ride.
Garrett Pearsall
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thnakyou for the prompt response,to get our garage door serviced,I deffintely will use you guys again,Paulino was very professional. thx mark Stahlnecker
Mark Stahlnecker
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

good job
Paul Tong
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional and you get what you pay for
Wayne Yamamoto
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Warning Warning, this company will pull a scam on you. I have already reported them to the Better Business Bureau. About two weeks ago I called Precision Garage door because my garage stopped working. Someone by the name Paulino showed up. He was very pleasant. He walked through the garage and immediately said that everything had to be changed and will cost $900.00. I told him that I was on Social Security Disability and can not afford that since I am on a fixed income. He went to his truck and sat there for about five minutes on the phone. He came back and told me that he could fix it for $770. I explained to him again that I could not afford that and I may have to wait or try to borrow money from friends. He also mentioned to me that the company who installed the garage door is not in business any longer which was a lie. He left and I contacted Ace's Garage Door Repair and Installation. Asher is the name of the person from the Ace's Garage and he said he had to change the limit switch. He had to order the part and came back in one week and fixed it and the garage works perfectly now. He also gave me the option of upgrading the Garage for $330. but I decided to not do that. I contacted the owner of Precision Garage and explained the scam his employee was trying to pull on me. He acted as if he had no clue and did not want me to report him to BBB.
Azar Hadi
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After three different estimates I decided that this is not the company for me. Why not give me the best price first, instead of changing it after I said the first two estimates were too much? So I lost $50 and now have to get another company to come out. Not happy.
Jon Rego
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The door is now ins in excellent working order. thank you very much. It should last for another ten (10) years.
Ron Whaley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am not happy with this service. Appointment was scheduled for the hours of 10-2. Paulinho showed up at 1:15 without calling first and just honked his horn He looked at the door and said “what did you do? He said it would be easy to fix and would cost $475 to get it to work or $1100 to do it right. He could not explain what he would to do to fix it. I need it to work so told him to fix it for the $475 price which by then was now $425. He fixed it in 20 minutes. $425 is a ridiculously high price for 20 minutes of work. I will not use this company again
Unsatisfied Customer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five stars, excellent customer service. I will be referring all of my friends and family.
Mark Hanna
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time. Professional. Curious. Quick.
Michael Porciuncula
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was so relieved to speak with a live person on a Sunday AM, when our garage spring broke and, we were unable to manually unlock the door. A service appt was scheduled for a ho'day, Memorial Day. The technician was prompt, explained the options and proposal for parts replacement. The price was fair and workmanship great. The one year warranty is a plus.
Sylvia Castillo
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Job!
John Schilling
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was prompt and professional. Had a broken spring. Beware of the upsell. Ended up spending twice as much as intended. But, that said the recommendations were sound.
Frank Doyle
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A live person is available to assist when you call Met my expectations: On time arrival Completed job without delays Gave me options on repair job before starting the job Ran inspection tests before leaving to make sure the job was done right & I was satisfied Cleaned up!
Arlene Brice
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and talented and professional service man.
Philip c Crosby
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had multiple issues with all the doors of my 3 car garage that needed to be repaired. Precision sent out a tech the next day after I called. Paulino was the assigned tech and did a fantastic job. He was professional, fast and efficient. I was very pleased with the service and will continue using Precision in the future.
Tom Meyer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because there was an advertisement on TV that caught my eye. Then when i broke my door again, i thought of Paulino from Precision. He was fantastic the first time, soooo, I called made an appointment and I was lucky that Paulino was on the job again. Very professional and personable. I knew I could count on Precision and Paulino.
Ann
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door Service was Punctual, professional, pleasant, and friendly. The cost of service was very fair. I couldn't be happier
Tom Skiba
A Response from: Pat Prendergast

Tom- Your experience- "Punctual, professional, pleasant, and friendly. The cost of the service was very fair. " - YESSS!!! As a local, family owned business, you should expect professional and friendly service when you call Precision Garage Door. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service (called before hand and showed up on time). The work done was beyond our expectations - the door opens much more quietly, a light comes on when we had none before, controls are much better than the ones we had previously.
Daniel Dean
A Response from: Pat Prendergast

Daniel- Thank you. Your experience " The work done was beyond our expectations." is what you should expect when you call Precision Garage Door. You do not have to wait around for us, because we call ahead of time to give you an eta.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give Precision a 5 star rating. Paulino the technician was great. He installed a garage opener and fixed everything that is needed to be fix. ????????
Irene Yapching
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with the service. Our technician replaced two garage motors, springs, and rollers. He was professional, worked quickly, and had a great attitude. In addition, I was happy that I called on a Monday and had someone here on Thursday completing the work. He had everything on his truck that he needed to do the job. I didn't have to have two appointments, estimate and then work. He did them both at the same time. Excellent.
Karen Roddy
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician performed the work and showed us how to maintain the roller system. Thank you.
Patricia Hines
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door "Tune Up" Very quick, professional job !!!
Cesar Rossetti
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was so glad Paulino arrived when he said he would. He was fast in repairing my garage door and such a nice man. I would recommend Precision Door Service to family and friends. Thank you!
Marlene Robson
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was on time. He was very knowledgeable and completed the spring replacement on my garage door in an efficient manner. Professional and courteous service. I will recommend Precision Door Service to all my friends and family.
Sid Bijlani
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with how my garage door operates now! I can't say enough good things about the service that Paulino has provided for us. He did an excellent job in repairing my garage door. We would highly recommend them to our friends and family.
Evan Meyer
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The entire experience with Precision Door Service was excellent. So happy with the service that was provided in the repair of our garage door. It couldn't have been easier. Thank you.
Paula Holman
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician arrived with a professional appearance, was on time and produced high quality work in replacing my garage door springs. Very courteous and efficient. We will recommend Precision Door Service to all our family and friends.
Alan Rosenberg
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was prompt, polite and professional. I totally trusted him and already love the new garage door motor. We found Precision Door Service online and chose them because of availability on a holiday. I will recommend them to all friends and family.
Ellen Bell
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

For many years, our Family has been using Precision Doors for repairs and maintenance. They are very courteous on the phone and respond promptly. We wanted to say thank you
Ruja Vallamsctla
Service Provided:
Garage Door Repair
Product:
Garage Doors
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