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Read what people are saying
about Precision Garage Door in:

Pleasanton Area, CA

Precision Garage Door of East Bay
has received 257 reviews, averaging 4.86 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tarvis was excellent. He explained all the options clearly and performed the work under the estimated time. He was very neat and prompt and did an excellent job.
Frank H.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professionalism. Your estimator was thorough and accurate, and your installer was fast and efficient. The new door looks attractive and is works well.
Nick Williams
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Top notch expert repair! Travis assessed the issues and performed a swift and perfect repair. My garage door now closes properly with no hang ups. Thank you!!!
Joe Carroll
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision door Came out on Saturday afternoon and corrected Door from not opening.Broken spring! Same day service!!!
Daryl Silva
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with excellent service. Bravo Mario!
Barbara Cunningham
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul did an excellent job installing our new garage door opener and repairing the rollers on our garage door. He did everything quickly and efficiently. He left his work area clean and explained the operation of our new opener. He helped us with programming and explaining the phone app. We are very satisfied customers.
Lori Rochin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lorenzo was our service technician today. He called ahead, was on time, and walked us through the recommended service. He was very polite, professional, and solution AND customer focused. Repairs were made. He had the parts and time blocked out to complete it all. We appreciated his service and highly recommended this company AND Lorenzo! Thank you!
Daniel Dias
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lorenzo did a great job diagnosing our opener problems, fixing them, doing basic maintenance, and identifying potential problems without inappropriate sales pressure. He even found a way to avoid unnecessary expenses! I am pleased I selected Precision, an East Bay located service, for this job.
Brian Mayall
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Another attempt at price gouging. $1000-$2000 estimate for a broken spring, depending on how far we wanted to take the repair. Had another company come by and is fixing it for $395 total final price. Wish I would have read the other reviews about my Tech before he got here. I would have cancelled. Apparently others have had the same experience. They must work on commission.
Jody Vegas
A Response from: Freddy Cespedes

Hi Ms. Vegas, I'm sorry to hear about your customer experience. We like to have a happy customer so I would love to chat with you and see if we can make this right. We always provide 3 quotes, at different price ranges as options, and we leave the option open to check with other companies if you're not 100% comfortable with the cost. We are not the cheapest company out there, or the most expensive, but we do try and be very professional and stand behind out work. Please feel free to give me a call when you have a chance. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with my experience today specifically with the technician Sheridan Abad. He was prompt which was greatly appreciated. He was knowledgeable and took the time to explain what was needed to keep my garage door functioning properly. I would definitely recommend Precision Garage Door to my family and friends.
Kristin Posey
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My door and the associated hardware was in really bad shape. Technician Travis did an excellent job. He replaced the springs, rollers, cables, etc. It works like it is new.
Linda M.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Responds quickly when I asked for service.
Dolores Duey
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonathan Castro was great. Called prior to arriving at residence and was on time. Explained options for replacing garage door opener and did a thorough walk-through after installation.
Richard Lee
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The reason I choose Precision is they choose our company for work they needed, this reason doesn’t always turn out right! Well it did this time, your service man, Kyle Baxter was everything we want our employees to be. He was very knowledgeable, extremely polite. We were very pleased with the work and Yes I will recommend Precision to our friends!,we are considering new doors, our doors are over 32 years
Manuel Moncada
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our door wouldn't work and Precision sent a technician out the same day. Kyle arrived at the start of the 2-hour window and fixed our problem in about 30 minutes. The $49 service call was well worth it. I highly recommend Kyle and Precision garage door.
Michael Mccarthy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Last year we put a new door in our garage according to the employee we order special windows with a little starts beautiful door and we are very satisfied with the work so I ordered a new garage door for my daughter’s house this year with normal windows it is pretty door too but the different on price from last year to this year was a 1000.00 dlls more expensive and not a fancy like our door! But I really trust on this company excellent employees! Moises did the last door! I would recommend this company!!
Olga Flores
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very bad service. The service person came and did little-to-no valid checking's in the existing system. He directly want to change a new one and asked me to pay around $1500. I wasted by paying $49 for no reason. Please don't call them if you have issue with garage door opener.
MS
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our repairman Paul was outstanding! Excellent communication and attention to detail. Was able to coordinate getting my garage door fixed fast. I was out of town when my garage door broke. My mother inlaw was the only one there. He was polite and attentive during a stressful situation. Thank you Paul for your care!
Justin Carlos
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry Parker! what can i say, this cool guy knew exactly why my garage door opener was failing and told me parts were no longer available. After 28yrs. i got my moneys worth. Jerry showed me 3 openers of which i chose the super quite belt-drive 3/4hp # 8550- Liftmaster. Installation went smoothly and timely about 2/1/2 hrs. he explained all the new functions of the new remote control very clearly.
James Purcell
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'm so sorry for such a late review. My service was outstanding. Your worker was extremely courteous and very professional. He knew how to fix my door and kept me informed of what he need to do. I would not hesitate to recommend your company to any of my neighbors.
Larry Schumaker
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Work was done and reason for repairs explained. Jerry Parked did great job
Lauren Rosenquist
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door spring broke and I was essentially trapped in my garage. This on a July 4th weekend. From the time I made my first call to repair completion, Precision Door Services customer service was top notch. Colin, who answered the call was professional and courteous. Travis, who came out to repair the door, was professional, friendly, and courteous. He called me ahead to let me know when to expect him and he was on time. He inspected the garage door, explained to me the repair process so I know what to expect, and left the work area clean. I will definitely call Precision for any future needs for my garage door.
Linda Y
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul was professional and efficient. Would highly recommend him!
Johanes Widjaja
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was done by Jerry, most competent. He fully explained what was wrong and should be done. His expertise was really noticed. I would recommend his services for anyone who needed work on their garage door. Dale
Dale Berven
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! Highly recommended.
David Bakanoff
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The work done was excellent. Jerry the technician was very knowledgeable and efficient. I clearly give Jerry a 5-star rating
Lloyd Hackel
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a wonderful experience with precision. I called for a service they arrived 2 hours later. Jonathan answered all my questions and explained everything to me. He even showed me a comparison of the broken piece with the new piece he put on. He went above and beyond.
Valerie Garcia
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was a bummer that the spring on my garage door broke and the opener then pulled away from the door when it tried to raise the door. The door is very heavy and I had to get my grandson who lives with us to help me get the door open, so we could get our vehicles out. A friend tried to fix the door, the next day, but that was not going so well. I called Precision because a neighbor recommended them. They took only a few hours to show up and the tech was very knowledgeable. He put on some new springs that were longer and more powerful and upgraded most of the hardware that needed to be replaced. James was very speedy and knew what he was doing. He lubricated the screw mechanism which made it more quieter. I am very happy with the repair and will recommend them to my neighbors and friends. This is my first experience with the company and I was a little surprised how smoothly it went. James D. Walker was my tech. Try to ask for him. He knows how to fix garage doors. It is better than when it was new. He took about one hour to do the repair. Stay Safe
NDG
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Diamond certified and positive yelp reviews my selection factors for Precision. 25 year door in great shape (use 4-6 times daily) needed new components (springs, rollers, drums, cables, bottom weather stripping, brackets). Jerry explained service options in detail and showed parts to be used. He did very professional installation, attention to detail.
Dennis Dermody
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis from the time he arrived to repair our garage door and install the new opener was informative and courteous. We appreciated his knowledge and work ethic.
Bill Sheridan
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
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