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Read what people are saying
about Precision Garage Door in:

Pleasanton Area, CA

Precision Garage Door of East Bay
has received 241 reviews, averaging 4.86 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very bad service. The service person came and did little-to-no valid checking's in the existing system. He directly want to change a new one and asked me to pay around $1500. I wasted by paying $49 for no reason. Please don't call them if you have issue with garage door opener.
MS
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our repairman Paul was outstanding! Excellent communication and attention to detail. Was able to coordinate getting my garage door fixed fast. I was out of town when my garage door broke. My mother inlaw was the only one there. He was polite and attentive during a stressful situation. Thank you Paul for your care!
Justin Carlos
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry Parker! what can i say, this cool guy knew exactly why my garage door opener was failing and told me parts were no longer available. After 28yrs. i got my moneys worth. Jerry showed me 3 openers of which i chose the super quite belt-drive 3/4hp # 8550- Liftmaster. Installation went smoothly and timely about 2/1/2 hrs. he explained all the new functions of the new remote control very clearly.
James Purcell
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'm so sorry for such a late review. My service was outstanding. Your worker was extremely courteous and very professional. He knew how to fix my door and kept me informed of what he need to do. I would not hesitate to recommend your company to any of my neighbors.
Larry Schumaker
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Work was done and reason for repairs explained. Jerry Parked did great job
Lauren Rosenquist
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door spring broke and I was essentially trapped in my garage. This on a July 4th weekend. From the time I made my first call to repair completion, Precision Door Services customer service was top notch. Colin, who answered the call was professional and courteous. Travis, who came out to repair the door, was professional, friendly, and courteous. He called me ahead to let me know when to expect him and he was on time. He inspected the garage door, explained to me the repair process so I know what to expect, and left the work area clean. I will definitely call Precision for any future needs for my garage door.
Linda Y
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul was professional and efficient. Would highly recommend him!
Johanes Widjaja
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was done by Jerry, most competent. He fully explained what was wrong and should be done. His expertise was really noticed. I would recommend his services for anyone who needed work on their garage door. Dale
Dale Berven
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! Highly recommended.
David Bakanoff
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The work done was excellent. Jerry the technician was very knowledgeable and efficient. I clearly give Jerry a 5-star rating
Lloyd Hackel
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a wonderful experience with precision. I called for a service they arrived 2 hours later. Jonathan answered all my questions and explained everything to me. He even showed me a comparison of the broken piece with the new piece he put on. He went above and beyond.
Valerie Garcia
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was a bummer that the spring on my garage door broke and the opener then pulled away from the door when it tried to raise the door. The door is very heavy and I had to get my grandson who lives with us to help me get the door open, so we could get our vehicles out. A friend tried to fix the door, the next day, but that was not going so well. I called Precision because a neighbor recommended them. They took only a few hours to show up and the tech was very knowledgeable. He put on some new springs that were longer and more powerful and upgraded most of the hardware that needed to be replaced. James was very speedy and knew what he was doing. He lubricated the screw mechanism which made it more quieter. I am very happy with the repair and will recommend them to my neighbors and friends. This is my first experience with the company and I was a little surprised how smoothly it went. James D. Walker was my tech. Try to ask for him. He knows how to fix garage doors. It is better than when it was new. He took about one hour to do the repair. Stay Safe
NDG
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Diamond certified and positive yelp reviews my selection factors for Precision. 25 year door in great shape (use 4-6 times daily) needed new components (springs, rollers, drums, cables, bottom weather stripping, brackets). Jerry explained service options in detail and showed parts to be used. He did very professional installation, attention to detail.
Dennis Dermody
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis from the time he arrived to repair our garage door and install the new opener was informative and courteous. We appreciated his knowledge and work ethic.
Bill Sheridan
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door broke today. We were fortunate that Precision Door was available to help. Sheridan, our technician, was exceptional. He showed up for our appointment much earlier than anticipated. He explained the problem with the door and what he would need to do to repair it. He was very professional and honest about what we would need and not need. He did an amazing job. 5+stars. Sheridan is responsible for us becoming Precision Door customers for life.
Richard Estevez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was on time and he came in masked and follows guidelines set for the pandemic.Jerry was very friendly,knowledgeable and very pleasant.Service provided was prompt and highly recommended.
Rod
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'd been having issues with my garage door not closing sometimes, finally was tired of dealing with it and called Precision Door on a Monday morning. That afternoon they sent out technician Paul B. and he was great!. He assessed everything, took his time explaining and showing me the issues that were most likely causing my problem. He quoted me 3 different options. I felt no pressure to hurry up and make a decision or about which option I choose. Once I made my decision I was very happy to learn he had everything he needed on his truck to complete the job. Within a few hours I had a garage door that closed & was working better than ever. I couldn't be happier with the job and service I received. Thank you Paul B :-)
Renee Rivera
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door opened failed. A friend recommended Precision Garage Door, so I gave them a call at 6:00 PM on a Saturday evening. They answered on the first ring and dispatched Sheridan Abad to my home at 11:00 AM Sunday morning. One of my decades-old garage door openers was making a horrible gear-grinding sound. Sheridan quickly diagnosed the problem, clearly communicated what was happening, and provided me with some good options. For me, reliability is paramount, so I had him replace the opener with a new LiftMaster. It's a quiet belt-driven unit with a battery backup. Now I can even open the door when the power is out. The unit also offers some cool features if you connect it to your Wi-Fi. Sheridan also replaced the door's old squeaky rollers and bearings. The operation is now silky smooth. I was impressed that Sheridan had a fully stocked vehicle with all the necessary spare parts. Getting this problem fully resolved in just one trip is a huge plus for me. I highly recommend Precision Garage Door for their professionalism, knowledge, and responsiveness. It was a wonderful experience.
Kevin Mcdonnell
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Moses showed up as scheduled. He was very polite and informed me on what he was going to do. When he was done with the job he took the old door and all trash with him. It was a easy process.
Alan Blake
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario was great! He explained what the problem was, and how much it would cost. My garage door hasn't worked for several months and he had to work around the car and other stuff I haven't be able to move out of the garage. Nice work!
Charles White
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I received excellent service from Alex K. He was a bit late in arriving but explained in detail the condition of my garage door and what was needed to get it performing as new. Within 90 minutes the service was complete and the door opens and closes perfectly.
Rick Hetherington
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Paul Brinkman was excellent. He's a skilled technician. While I needed a new garage door opener, he also recognized my 30 year old door had worn parts which also needed replacing. Precision was on time and provided quick service. I am very happy with with work Paul did.
Linda Taylor
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The work is excellent and timely. The technician, Alex, should get salary increase :). I would recommend the service to my friends.
Anthony
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had called Precision about 2 years ago when the spring broke and they came out to replace it on a Sunday - yeah. I recently called again when the door was failing to go down all the way and Paul Brinkman came out. He explained that he could adjust it - which he did and the door went all the way down - or I could replace the opener. I decided to replace it as it was probably 25 years old and probably had seen its day. I just thought that worked problem free for 25 years and had seen its day.
Pat Smith
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so much for the quick response to my urgent need for repair. The technician was great to work with and went out of his way to help me....as I had a foot injury and couldn't move some items for him.
Pamela Hammermann
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The work was done well, however based on quick internet search my impression is that the rates they charge are way above the market rates for this kind of work.
Maxim Umansky
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Always on time and great customer service. Paulinho is a great Technician.
Valerie Pryor
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario was very nice. He demonstrated expertise and professionalism. Jerry
Jerry Acosta
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phil came out and did the quick job I requested. I was afraid it wasn’t worth their time because of the job being too little. He didn’t make me feel that way though. After he simply got my garage door operating again he gave me some tips on maintenance. Also, thanks for working around the clutter. Great service and respectful
Ben Fisher
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service .thank you Danny
Val Moniz
Service Provided:
Garage Door Repair
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