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Read what people are saying
about Precision Garage Door in:

Pleasanton Area, CA

Precision Garage Door of East Bay
has received 303 reviews, averaging 4.82 Stars:
1 2 3 4 5
Review:

Great work and timely response from Precision Garage. We had a non urgent situation, but they were still able to come out the day of. The technician, Jose Brizuela, was knowledgeable, polite and quick to boot. Went over everything in detail, answered questions and cleaned up well upon departure. Overall a positive experience and would recommend. Thanks Jose and Precision Garage.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

I am surprised with the the quote given to me. My garage door opener is pretty old and the gear broke from inside and there is no way to repair. So, I asked for the quote how much would be the final amount if i go for new garage door opener. They have gave the quote which 4 times higher than market rate (total $3200). I checked with Home depot and their technician and got it replace in $400. I would not recommend service from Precision. Highly disappointed.

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Bachir Gharbi Service Provided:
Garage Door Opener Repair

Service Technician Team: Bachir Gharbi
Review:

My experience with Phillip Nguyen goes back four years ago. Phillip has the same professionalism and mannerism as he greeted me today. Phillip greeted me with positive enthusiasm and was very detailed assessing my garage door issues. Phillip provided me options how I would like to proceed with repairs and the estimates and his estimated to complete repairs was spot on. Phillip, really knows his trade, but most importantly Phillip iwas sensitive and courteous to me and my neighbors. Noise was minimal and repairs exceeded my expectations. Shout out to the management team and owners for taking pride in their business and making great investments in their staff, staff uniforms:appearance and keeping vehicles in excellent condition. Best regards. Larry Melim

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Phillip Nguyen Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team: Phillip Nguyen
Review:

Expert work, pleasant professionalism. James was very nice and did above and beyond my expectations.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Professional, on time quick service. Job completed exactly as stated and with full explanation of how better to keep the system operating smoothly and better spring life.

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Mario Mojica Service Provided:
Garage Door Repair

Service Technician Team: Mario Mojica
Review:

Great experience! Call center courteous and professional. Quick response, local and BBB all important. Best was the Service Tech Carlos Yow Chamorro!!! He went above and beyond to explain everything, and give exceptional service.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

I had my service Monday, which went very well and the tech was very quick in getting my new motor and springs installed. I will say, I was a bit shocked at the price. I was not offered options and was just told that the cost would be $3600 for what he was installing. I was surprised on the invoice to see how much some of the individual components were and that it wasn’t service that was the result of the price. Looking on the precision garage door website, it seems like the average cost of a motor is 300-500, I paid over a grand for mine. I’m seeing the same motor available online for $400, why is this one so much more? Additionally the two springs were $300 each? Online I’m seeing average costs should be $100-$200 for both combined? It also cost $1000 for center and end bearing plates and cable. I’m just hoping for a bit more transparency on these costs as I do feel a bit like I was given premium options without being consulted on options.

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A Response from: Pat Prendergast

Hi Brian, Thank you for taking the time to speak with me on the phone and express your concerns. Ensuring our customers are satisfied is our top priority. Per our discussion, we have processed a courtesy rebate. Please note that our technician's recommendations after inspections are not compulsory. We want our customers to feel comfortable with their choices, and if they are not, we encourage them to shop around or contact us with any questions. Thank you once again for reaching out to us. Thank you for choosing Precision Garage Door. Regards Param Operations Manager Precision Garage Door

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Many thanks to Raul who got our garage door back to working condition within an hour of his arrival. Thank you Pecision!

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Raul Duenas Service Provided:
Garage Door Repair

Service Technician Team: Raul Duenas
Review:

Awesome service, friendly customer service and quick response

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Mario Mojica Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team: Mario Mojica
Review:

Love the garage doors! They look great and are very quiet. Everyone was great to work with.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Holy smoke!!! Garage door cockeyed and won’t open at 2pm on Saturday. Called and they made an appointment for 2:30 -6:30. Then Jose called & said he’d be there in 20 minutes. Got here at 2:50. Looked the door over, gave the estimate, we said OK. He replaced the spring, cables, plastic things that travel up & down. Fixed the track that was dented (we thought beyond repair) and assorted other parts. We paid him and he was on his way at 4:15!!! Their commercial is no BS. Saved the day. Thank you so much. Kim Ancira

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Called for an emergency appointment. The wheels went off the track on one side of my garage door. Paulio was out in good time and walked me through the options, He then took care of the problem very quickly. It now runs quietly again and I would highly recommend Paulio and Precision Door!!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Excellent service by Travis

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Travis Behn Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team: Travis Behn
Review:

The motors on my two garage doors were wearing out and not working properly. Travis Behn responded and we discussed options. I opted for new motors, springs and some minor parts. Travis was great. Very knowledgeable, professional and friendly. I enjoyed chatting with him. After the install, he helped me set up the phone app, showed me how everything functioned, and took the time to answer all of my questions. Great service. I’m happy with the experience.

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Travis Behn Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team: Travis Behn
Review:

Excellent service. Service tech was very nice and efficient.

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Sheridan Abad Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team: Sheridan Abad
Review:

The Tech Brinkman, was professional and quick with his installation and took time to explain all the features of the new opener

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Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team: Paul Brinkman
Review:

Terrible Quote. You quoted $2,000 to fix a broken garage door cable. 2nd company came out and fixed the cable (changed out the spring coil too) for $400

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A Response from: Freddy Cespedes

Hi Mr. Van Leer, Thank you again you for reaching out and allowing us to make things right, We apologize for your terrible experience. We like to have happy customers. Per my email from 10/17....the $69.95 service fee to your Visa ending #5659 should have rebated back to your card by now. As mentioned before we appreciate when customers feel comfortable enough to shop around. We like our customers to make informed decisions without pressure. While we are not the most expensive, we are not the cheapest (we do not want to be), but we do try to be very professional and stand behind our work. Regards, Freddy Cespedes General Manager Precision Garage Door Service

Mario Mojica Service Provided:
Garage Door Repair

Service Technician Team: Mario Mojica
Review:

Our technician Travis Behn was very professional, called before arriving, and explained clearly what needed to be done. He was very quick and gave me valuable tips on maintenance that should extend the life of the the garage doors.

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Travis Behn Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team: Travis Behn
Review:

Antonio was courteous and professional. He answered all our questions and helped us pick what we needed for our new garage door opener. Thank you for all your help! Very satisfied with everything!

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Antonio Mendoza Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team: Antonio Mendoza
Review:

Garage door stopped working! Called Precision and Jose Brizuela Lopez arrived approximately 2-3 hours after I called, which was well within the "window" I was told a tech would be out. He inspected the door (27 years old) and explained several ways to "fix it", offering pros/cons of each. I opted to do all to fix it. He was done in less than 1 1/2 to 2 hours. He explained everything thoroughly, door works - the whole process start to finish was easy. Highly recommend Precision.

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Service Provided:
Garage Door Repair

Review:

Our tech was efficient and very helpful. He took the extra time to explain all the features on the new garage door opener that he installed, along with making sure all our devices were connected properly.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Precision, arrived quickly less than an hour after I called for service. The technician was thorough and explained exactly what my options were. He cleaned his work area, and after all I had him do was done and leaving within 2 hours. He explained what he did showed me the work, and discussed how to use the new product and left information on who and where to call if a problem arrises. I was left with 3 remotes instead of the customary 2. Very very pleased with this company. I have used them in the past although a long time ago, but the service and quality has never changed. Thank again!!!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Sheridan arrived and installed a new garage door opener. He was efficient and worked quickly. Very good job. Would recommend Precision and Sheridan without reservation.

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Sheridan Abad Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team: Sheridan Abad
Review:

Great service, came within 4 hrs after I called! I can’t express enough how much that means to me since I was unable to close my garage door. Thank you Technician Travis Behn! You’re the Best! Catherine ????

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Travis Behn Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team: Travis Behn
Review:

Your technician Alex was courteous, professional and very competent. I am glad that I can always call Precision Garage Door when I am in a bind. Thank you.

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Service Provided:
Garage Door Repair

Review:

Travis was our technician. He did an outstanding job of explaining the problems we had with our current garage door opener and the benefits of going with a newer model. Since our opener was about 10 years old and was starting to have problems we decided to replace it. Travis did a replacement and set us all up connecting to the new system. We are very pleased with the whole process and with Travis.

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Travis Behn Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team: Travis Behn
Review:

Fantastic response on the phone and when the service rep arrived! Jeff w told me what I needed gave me a quote and repairs were made to my satisfaction! I have left 5 star reviews on google and yelp! Precision garage door is my go to place whenever I or any friends or family have a problem with their door! Thanks again Lenard caffey and family

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Service Provided:
Garage Door Repair

Review:

Chose because had installed my garage door originally. Joel was polite and very knowledgeable. I was very satisfied with his work. Thank you, Herman Ortega

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Joel Jaimez Service Provided:
Garage Door Repair

Service Technician Team: Joel Jaimez
Review:

great job.

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Brandon Taylor Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team: Brandon Taylor
Review:

I was offered an accurate and honest assessment of the problem with my garage door. They let you decide to forward with the repair or not. Thank You !

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Mario Mojica Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team: Mario Mojica
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Angie's List Super Service Award 2021
Precision Door Service of Bay Area, Garage Doors & Openers, Fremont, CA
Diamond Certified
Home Advisor
Military Discounts
Senior Discounts
Walnut Creek/680 Corridor Area

(925) 482-6977

(925) 482-6977
Oakland/ Berkeley Area

(510) 969-6700

(510) 969-6700
Fremont Area

(510) 298-3444

(510) 298-3444
Pleasanton Area

(925) 271-7818

(925) 271-7818
Hayward Area

(510) 398-4141

(510) 398-4141
Lafayette Area

(925) 297-6761

(925) 297-6761
Richmond Area

(510) 619-9050

(510) 619-9050
Antioch Area

(925) 237-9540

(925) 237-9540
Precision Garage Door of Bay Area
Office: (510) 279-4219
20986 Corsair Blvd
Hayward, CA 94545

Licenses

Contractor License
#993539

If you are looking for service in the San Jose area, please visit:

precisiondoorsanjose.com

If you are looking for service in the San Francisco area, please visit:

precisiondoorsanfrancisco.com