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Read what people are saying
about Precision Garage Door in:

Pleasanton Area, CA

Precision Garage Door of East Bay
has received 229 reviews, averaging 4.87 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Diamond certified and positive yelp reviews my selection factors for Precision. 25 year door in great shape (use 4-6 times daily) needed new components (springs, rollers, drums, cables, bottom weather stripping, brackets). Jerry explained service options in detail and showed parts to be used. He did very professional installation, attention to detail.
Dennis - Pleasanton
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis from the time he arrived to repair our garage door and install the new opener was informative and courteous. We appreciated his knowledge and work ethic.
Bill Sheridan
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door broke today. We were fortunate that Precision Door was available to help. Sheridan, our technician, was exceptional. He showed up for our appointment much earlier than anticipated. He explained the problem with the door and what he would need to do to repair it. He was very professional and honest about what we would need and not need. He did an amazing job. 5+stars. Sheridan is responsible for us becoming Precision Door customers for life.
Richard Estevez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was on time and he came in masked and follows guidelines set for the pandemic.Jerry was very friendly,knowledgeable and very pleasant.Service provided was prompt and highly recommended.
Rod
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'd been having issues with my garage door not closing sometimes, finally was tired of dealing with it and called Precision Door on a Monday morning. That afternoon they sent out technician Paul B. and he was great!. He assessed everything, took his time explaining and showing me the issues that were most likely causing my problem. He quoted me 3 different options. I felt no pressure to hurry up and make a decision or about which option I choose. Once I made my decision I was very happy to learn he had everything he needed on his truck to complete the job. Within a few hours I had a garage door that closed & was working better than ever. I couldn't be happier with the job and service I received. Thank you Paul B :-)
Renee Rivera
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door opened failed. A friend recommended Precision Garage Door, so I gave them a call at 6:00 PM on a Saturday evening. They answered on the first ring and dispatched Sheridan Abad to my home at 11:00 AM Sunday morning. One of my decades-old garage door openers was making a horrible gear-grinding sound. Sheridan quickly diagnosed the problem, clearly communicated what was happening, and provided me with some good options. For me, reliability is paramount, so I had him replace the opener with a new LiftMaster. It's a quiet belt-driven unit with a battery backup. Now I can even open the door when the power is out. The unit also offers some cool features if you connect it to your Wi-Fi. Sheridan also replaced the door's old squeaky rollers and bearings. The operation is now silky smooth. I was impressed that Sheridan had a fully stocked vehicle with all the necessary spare parts. Getting this problem fully resolved in just one trip is a huge plus for me. I highly recommend Precision Garage Door for their professionalism, knowledge, and responsiveness. It was a wonderful experience.
Kevin Mcdonnell
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Moses showed up as scheduled. He was very polite and informed me on what he was going to do. When he was done with the job he took the old door and all trash with him. It was a easy process.
Alan Blake
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario was great! He explained what the problem was, and how much it would cost. My garage door hasn't worked for several months and he had to work around the car and other stuff I haven't be able to move out of the garage. Nice work!
Charles White
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I received excellent service from Alex K. He was a bit late in arriving but explained in detail the condition of my garage door and what was needed to get it performing as new. Within 90 minutes the service was complete and the door opens and closes perfectly.
Rick Hetherington
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Paul Brinkman was excellent. He's a skilled technician. While I needed a new garage door opener, he also recognized my 30 year old door had worn parts which also needed replacing. Precision was on time and provided quick service. I am very happy with with work Paul did.
Linda Taylor
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The work is excellent and timely. The technician, Alex, should get salary increase :). I would recommend the service to my friends.
Anthony
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had called Precision about 2 years ago when the spring broke and they came out to replace it on a Sunday - yeah. I recently called again when the door was failing to go down all the way and Paul Brinkman came out. He explained that he could adjust it - which he did and the door went all the way down - or I could replace the opener. I decided to replace it as it was probably 25 years old and probably had seen its day. I just thought that worked problem free for 25 years and had seen its day.
Pat Smith
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so much for the quick response to my urgent need for repair. The technician was great to work with and went out of his way to help me....as I had a foot injury and couldn't move some items for him.
Pamela Hammermann
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The work was done well, however based on quick internet search my impression is that the rates they charge are way above the market rates for this kind of work.
Maxim Umansky
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Always on time and great customer service. Paulinho is a great Technician.
Valerie Pryor
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario was very nice. He demonstrated expertise and professionalism. Jerry
Jerry Acosta
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phil came out and did the quick job I requested. I was afraid it wasn’t worth their time because of the job being too little. He didn’t make me feel that way though. After he simply got my garage door operating again he gave me some tips on maintenance. Also, thanks for working around the clutter. Great service and respectful
Ben Fisher
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service .thank you Danny
Val Moniz
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My experience with Precision Doors was great! I liked that they came very highly rated, good reviews, and understood the trepidation of having others come to your home during a unprecedented time. (Covid) All of the service reps were professional, on time and no hiccups! (all wore masks too) I ordered a basic door, and it was installed less than 3 weeks later and within 3 hours.
Lisa
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wow. I called and within a few hours, Alex was here. Great job, he explained what had occurred with the door and fixed it immediately. The price was also lower than some of the competitors. I have a new company to recommend to family and friends. Thanks!!
Kelly Eicher
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry was fast and efficient. He was very thorough and explained what needed to be done. Same day service. Thank you for prompt service.
Frankie Lamberton
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Start to finish this was a very good choice of door companies. The job was completed professionally and quickly. I recommend Precision Door Eastbay. They installed a new overhead garage door complete with all new hardware and belt drive motor.
Robert Webster
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh, my repairman, arrived within 4 hours afer I called in my request for service. Josh was friendly and veray professional He worked quickly and repaired the garage door springs and also suggested other repairs to make the door safer. I did all suggested repairs and am totally pleased with the repairs. I strongly recommend Precision door service.
Susan Krupke
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Upon discovering our garage door spring had broken and hoping to get same day service, we found the ad for Precision online. Noticing their numerous 5 star reviews and diamond certified rating, we decided to call them. From our call to schedule an appointment, to the last minute of repair work, we could not have been more pleased with their service. We were able to get an appointment for later that afternoon, & received a call from technician Josh Kinder telling us what time he would be at our home. Upon arrival, he explained what needed to be done to fix our door. We chose to replace the spring on the other door as well, and replace plates, cables and drums to keep both doors working well for the future. Josh could not have been more professional and pleasant, and did a great job leaving the garage clean. We would highly recommend Precision to our family and friends.
Steve & Judy Mclean
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door was not operating correctly or consistently. I received a Precision door service advertising in the Sunday paper. I came to the conclusion that i needed to correct the problem once and for all . I checked the internet and other reviews and was pleased what I read. The service man ,Alex,was prompt, and right on time . Alex determined the problem and gave me a quote for same day service . He had all the parts needed on his Truck!! He was very efficient and thorough. I would recommend Precision Door Service.
Daryl Silva
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician came in accurate and precise timing. He very efficient, helpful and very good technique in doing his job.
Sheridan
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I selected Precision Garage Doors after Google search. Paul Brinkman was very professional, knowledgeable, and performed an excellent job. I would highly recommend Precision for your garage door needs.
Mark Netzel
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would recommend these guys to anyone. There professional and very polite.
Mark Thissell
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service tech was very quick at his trade and garage door good as new
Robert Self
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I picked Precision because I recognized the name on the internet and heard good things about the service. Jerry was my technician and he was very personable, courteous and helpful. He explained the problems with my garage door and I was confident he would do a good job. He gave me five star service.
Linda Spiegel
Service Provided:
Broken Garage Door Spring Repair
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