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about Precision Garage Door in:
Oakley, CA
Precision Garage Door of East Bayhas received 22 reviews, averaging 4.73 Stars:
Oakley, CA
Product:
Service Technician Team: Travis Behn
Oakley, CA
My technician, Carlos was amazing. Got straight to work, provided, straightforward explanations and completed the job in a timely fashion. Highly recommended
- Jason Patterson
Product:
Service Technician Team: Carlos Larios
Oakley, CA
Everything about my service was great. My technician, Carlos, was excellent from start to finish. Highly recommend!!!
- Jim Pickard
Product:
Service Technician Team: Carlos Larios
Oakley, CA
Tech did a great job, and explained all items and opener operations. Thanks
- Mike Reeves
Product:
Service Technician Team: Travis Behn
Oakley, CA
We made a wrong decision of choosing this company. The service maybe good but excessive charge compare to anywhere else. We were charged almost the same as brand new garage door for a small job. I really regret that I chose precision garage door repair.
- Andrew Salvador
Hi Andrew, Thank you for taking the time to speak with me on the phone and express your concerns. Ensuring our customers are satisfied is our top priority. Per our discussion, we have processed a courtesy rebate. Please note that our technician's recommendations after inspections are not compulsory. We want our customers to feel comfortable with their choices, and if they are not, we encourage them to shop around or contact us with any questions. Thank you once again for reaching out to us. Regards Param Operations Manager Precision Garage Door
Oakley, CA
My garage door spring broke. Antonio Mendoza arrived within the time frame. He examined my garage door and located some other things that were going to be a problem in the near future. He showed me the problems and explained the damage and consequences of not repairing these other problems. He was able to repair all of the problems at a reasonable price and within an hour or so. He was very professional and knowledgeable. I highly recommend him!
- Jeffery Taylor
Oakley, CA
I have used your business several times and have received excellent customer service. The technicians have always been friendly and professional.
- Melanie Ewing
Product:
Oakley, CA
Did not receive a receipt or breakdown of work done form insurance purposes. We need this!
- Ed Eastman
Product:
Service Technician Team: Sheridan Abad
Oakley, CA
I haven’t seen a company with such great service in a long time. They are kind, considerate, on-time, friendly, and good at what they do. After two years I know I can trust them to be there for me. When my spring broke on my garage door, they were here the same day. When I wanted maintenance performed, they booked me within one day. I’m very, very happy with Precision!
- Camille Dallara
Oakley, CA
I called around noon, and was given a time between 2 and 6. Ersell called and let us know when he would be here. He arrived when he said he would and got right to the issue we were having with out garage door opener. It turned out our opener was not fixable. Ersell was able to get us set up with a new opener and had it installed in about 90 mnutes. He was great to explain the new system and we were happy to get it done so quickly and without any issues.We appreciate the work Ersell did for us, so efficient, personable and professional. Thanks!
- Stephensons
Product:
Oakley, CA
Brandon Taylor is the type of technician I want whenever I need a professional: high integrity, genuine, honest and skilled. He goes above and beyond to help customers become aware of what our part is in maintaining our equipment and how little time, effort and product it takes to extend the life of our garage doors and openers. He demonstrates how to lubricate the rollers, springs, hinges and tubes. Shows us what spray to buy and use. I'm all for saving money and extending the life of all equipment, especially high cost items. Today I proactively replaced the original chain driven 1/3 hp (home builder -cheap!) garage opener because it was 10 years old and noisy. It was slow, as well. I researched and chose a "belt" driven model and swapped out the rail wheels (which were being dragged) for new rollers. I find it better to assess all aspects of the garage door and opener to maintain correct alignment and increased longevity. Brandon explained how the remote and control pad worked. He also programmed my vehicle with the new garage opener. He's really talented and wants to do his best always for the customer. He's the type of person you'd want the next time if assistance is needed. Brandon and Precision's phone/website are in my phone contact list! I practice proactive management -buy quality, good workmanship and see the value pay off long term. I did my research and I lucked out choosing Precision!
- Linda Valentic
Product:
Service Technician Team: Brandon Taylor
Oakley, CA
James W. Was amazing! He was professional, polite and quickly repaired my badly damaged garage. He explained everything I needed! He is wonderful. I would recommend James be your man any day!
- Ashley Ritchie
Product:
Oakley, CA
Excellent customer service. Our technician Sheridan Abad did an amazing job. Grateful. Thank you, Diane Lofton
- Diane Lofton
Product:
Service Technician Team: Sheridan Abad
Oakley, CA
My garage door began to fail during the 4th of July weekend. I Googled Precision made the call and Precision responded, diagnosed the condition of my 2006 garage door operation, made their recommendation for repair and got the job done in 30 minutes. Afterwards, there was a fire alert and mandatory evacuation of my neighborhood. My family left the house forgot the house keys and were only able to enter through the garage door. Thank you Precision and Technician Danny.
- James Fields
Oakley, CA
Your job precision = your brand name [precisiondoor]....that's what I got from Jerry. He went above and beyond. He was timely, respectful, engaging, educative and perfectly fixed the door like he would do to his property. I got more than my money worth. Will definitely recommend your company.Thanks Jerry!
- Wilson Udeji
Oakley, CA
Our service tech was very courteous very hard working. He called me ahead of time and let me know he was on his way and even gave me an approximate time of arrival. Once here he greeted us respectfully, listened to what we had to say and then gave all info and details as to price , the why and job details. Great service. Mr. Timothy Dugdale was super helpful.
- Maria Perez
Product:
Oakley, CA
Excellent manners and service, would highly recommend.
- Gladys patterson
Oakley, CA
Fast responses.
- Valeriano Marigmen
Oakley, CA
I called to have the chain tightened , door lubed, purchase two openers and opener pad. I was very pleased with technician Gabe Van Blake, he was very professional and friendly. He checked the door for proper movement, gave me a quote of how much it would cost prior to work. I recommend this company.
- Melanie Ewing
Product:
Door Installation Team : Gabriel Van Blake
Oakley, CA
5 stars definitely! Found Precision on yelp and liked all the good reviews and how the owners responded to people's complaints. Brandon was wonderful.Honest, dependable and professional. I appreciated his explaining and educating me on how my garage door works and how to keep it well maintained.
- Debbie Randles
Product:
Oakley, CA
Liked all the positive reviews Precision Garage Door had on online. Brandon was prompt, courteous and professional. Recommend Precision to anyone who wants an easy, no stress experience.
- Fred Johnson
Product:
Oakley, CA
Very happy with the garage door service but not as happy about the price.
- Tony Szyk
Product:
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Travis did an outstanding job. He quickly diagnosed the issue, and had the parts on his truck for the repair. In no time flat he was able to take the old motor out, and install the new one. 10/10 I would have him over to assist again. Thank you Travis!!!
- Damon Carter