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Read what people are saying
about Precision Garage Door in:

Danville, CA

Precision Garage Door of East Bay
has received 126 reviews, averaging 4.83 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very confident in Precision Door Service and know that their services are reliable and quick, even on weekends. The service fee is rather steep for shopping around and Precision's work has been on the higher end price-wise but we are pleased with their work.
Robert Greenlee
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, efficient and timely service. Tech was very knowledgeable and kind. Great company.
Kes Duda
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James W. came out as scheduled after a courtesy call saying on his way. He immediately diagnosed the problem with our garage door - broken spring and sheared bracket, gave us an estimate and immediately began work which he completed in about an hour. He was very friendly and professional. Door seems to be working very smoothly now. We will definitely us Precision again if we have any other issues. Just an FYI, we had another company come out and look at our door the previous day. They said it couldn't be repaired and we would need a new door. So glad we decided to get a second opinion with Precision.
Donald Erickson
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very fast response and exemplary service. bottom seal and channel replaced within 24 hours of asking. Garage door also comprehensively serviced. many thanks!
Chris Kenber
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis is one of the best. He is knowledgeable, articulate in describing the problems he found and the solutions he recommended. He is very skilled in repairing the problems he found.
John Jiroux
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician, Paul, was very courteous, knowledgeable and practiced good Covid safety measures. He talked us through what he was doing and the recommended procedures. If we need another garage door fixed in the future, we would like to specifically ask for Paul again! :-)
Grant Donesley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was very professional and efficient. He fixed my garage door and was honest about whether i might need replacement. Solved the problem perfectly.
Pamela Wang
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul was prompt and pleasant to deal with on safety sensor installation
Robert Millinich
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Many thanks for responding so quickly and efficiently to my garage door problem. I will call you the next time I need help with a garage door.
John Gibbons
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James did a wonderful job! He was so meticulous which I really appreciated. He was able to repair my doors and install new openers. They are so quiet now. Very happy with the end result.
Denise Boucher
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good job good personality good technician
Lani Ha
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repair consisted of replacing the J arm connecting the trolley to the door. Apparently, the technician did not check the operation of the door after completion of the repair, which I consider a serious breach of responsibility. When I operated the door after the technician left, I found the trolley hitting the motor. Now I am forced to operate the door manually.
Gopi Aiyar
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex Kogan did an excellent job. He fixed a broken sensor fast and efficiently. He was very professional, polite and a pleasure to work with.
Marya Miller
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Amazing job Precision! I have called Precision for past repairs, and have always been very pleased with the service I received. This time we had both doors and opener replaced And I could not be happier! Moises was amazing! On time, respectful, efficient, polite, and swept his way out of the garage! I highly recommend Precision!
Diane Friedman
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

GREAT SERVICE!!!!!!!
Amada Alavarez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Trouble call made for service tech to address load vibration noise when closing garage door. James called with ETA which was within the four hour window. Spent 15-20 mins to realign one of the guide rails and the problem was fixed. Excellent customer service! Will do business again.
Michael Polk
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

All the positive reviews and most all them are 5 stars. Can’t go wrong with a company that has that many 5-star reviews. Sheridan was the Precision Garage Door technician who performed the work on our door and he was awesome. He took the time to explain all related costs for the repairs and was very professional in his work and most important great customer service. (The Garage door owner tried to do his own repairs and he screwed it all up including breaking the motor beyond repair) Called Precision Garage Door and made an appointment for the next day. Services performed; Door Motor replacement, Door Spring, sensors and door hardware. Couldn't be happier with the quality of the repair work and the garage door works better than it did originally. Thank you Precision Garage Door. 5 Stars +
John Auerbach
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul called indicating about what time he would be at my home and said he would call again when he was on the road and how long it would take; which he did. The garage door needed better rollers which I authorized Paul to do. The work was done quickly and efficiently. I tested closing the garage door and am happy that it is now working properly.
Linda Tofanelli
Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When the unexpected event of a broken garage door opener occurred, Paul came to the rescue in a fast and efficient way. Although it was late in the evening, he spent the time to do the install plus took the extra time to help me with the programming, etc. I highly recommend this company!!
Lynne Shaw
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry did an excellent repair job. Explained the problem clearly and professionally and then finished the repair work in a very timely manner.
Varinder Sangha
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Stach was excellent did a great job very professional
Patrick Castello
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door was creaking and seemed to be out of alignment. James W. came out immediately and inspected the problem. He gave me a written review of what was critically needed for the problem and suggestions for overall improvements. He was very adept and professional and my garage was spotless when he left. I couldn't be more happy.
Ginny
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Alex was very knowledgeable and helpful. Initially I called for service due to a broken tension spring. After careful inspection he found numerous other items needing repair such as tension cables rollers and pulleys. After looking at each part in question I had no reservation about authorizing additional repairs. Yes it was expensive but I have much greater peace of mind knowing my garage door and opener will perform at top level for years to come.
Michael Polk
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision in the evening and they were able to send a technician within a few hours. Job was done in the time estimated and our garage door now works great! I would recommend them for sure!!
Gary Burkholder
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First name in PB hone search
Edward Ritchie
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very happy with the service I received! Excellent work! prompt to arrive, efficient and professional. I would definitely use again.
Roseanne Steffes
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan Abad was knowledgeable, professional and fast. My experience was outstanding and would recommend Precision to anyone in need of garage dor service.
Devin King
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gabriel called before his visit, checked out my concerns and cleaned and tested all the garage motors and doors. He was very efficient and knew the problem right away. They did exactly as advertised and they will be my GO To for all garage needs. Thank you!!
Laura Ryan
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional and you get what you pay for
Wayne Yamamoto
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Warning Warning, this company will pull a scam on you. I have already reported them to the Better Business Bureau. About two weeks ago I called Precision Garage door because my garage stopped working. Someone by the name Paulino showed up. He was very pleasant. He walked through the garage and immediately said that everything had to be changed and will cost $900.00. I told him that I was on Social Security Disability and can not afford that since I am on a fixed income. He went to his truck and sat there for about five minutes on the phone. He came back and told me that he could fix it for $770. I explained to him again that I could not afford that and I may have to wait or try to borrow money from friends. He also mentioned to me that the company who installed the garage door is not in business any longer which was a lie. He left and I contacted Ace's Garage Door Repair and Installation. Asher is the name of the person from the Ace's Garage and he said he had to change the limit switch. He had to order the part and came back in one week and fixed it and the garage works perfectly now. He also gave me the option of upgrading the Garage for $330. but I decided to not do that. I contacted the owner of Precision Garage and explained the scam his employee was trying to pull on me. He acted as if he had no clue and did not want me to report him to BBB.
Azar Hadi
Service Provided:
Garage Door Repair
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