Precision Logo
1(866)763-1616
Call Now! 1(866)763-1616

Read what people are saying
about Precision Garage Door in:

Danville, CA

Precision Garage Door of East Bay
has received 140 reviews, averaging 4.81 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks for having an efficient person on your team to get my garage rails and rollers fixed. Carlos was extremely productive in fixing, adjusting and checking his work He was done in less than an hour.
Scott Ibister
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Beware: I gave my credit card over the phone to the technician to pay for the service. A day after I got a fraud alert from my credit card company after 7 charges were made to my account unauthorized. I don't usually give my credit card over the phone but the situation was urgent and I needed to get replaced same day so I violate my rule. Credit card company will remove the charges however just want to give heads up to the consumers.
Michelle Glasener
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan replaced a garage door motor for us in 2019 and he came to the rescue again with a repair to a damaged door. Only about five hours elapsed between my initial phone call and the completed project. I couldn’t have been more pleased since the fix included straightening the door, a brace and a heavy duty spring. I will always use Precision Garage Door for any future needs.
Don Metz
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos solved my problem and explained things along the way. Will use Precision again!
Wendy George
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service all around. Our door broke last night and I called Precision. The lady was very helpful and she booked an appointment for me ASAP. The repair man, Sheridan was very helpful in explaining what needed to get fixed and fixed the problem very quickly. I highly recommend Precision as they are fantastic service providers.
Uzi Sasson
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was great. Good honest recommendations to replace worn out rollers and a tune up will give my old garage doors new life. Thanks the good service and communication!!!
Mark Greening
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This morning we had our old garage door opener assessed and ultimately replaced. Travis and his apprentice did a thorough job with evaluation of garage door as well as opener. As it turned out we needed new springs and rollers, as well as new cable. Additionally we opted to change out the existing opener to a new cable driven, video enabled, wifi model. Travis gave us various options to consider as well as pros and cons to each. The old system was removed, new springs and hardware installed, and the new opener programed. Total time was about 3 hours, as was initially communicated. This is the second time that I have used Precision Garage Door and we are completely satisfied with their timely response, on-time appointment and great attitude.
Jerry Abercrombie
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Highly Recommend Precision Door Service - they came the same day we called and worked late until our door was repaired! The technician Joel Flores was very knowledgeable, friendly and efficient. Thank You!
Scott Wiltsey
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service, I got same day service and the technician was friendly and professional. We had a working garage door again in about 1 hour!
Katya Rodriguez
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door spring was broken this morning and the cars were trapped. A guick search led me to Precision. They answered the phone and promised the door could be fixed that day. I've had many experiences where the tech comes out to assess the problem than disappears for a few days to get parts. Not this time! I was delighted when Travis showed up the afternoon fully prepared to fix the problem. He gave me good advice on what needed to be done for a long term repair and communicated what he was doing as the job progressed. So before dinner the cars were liberated thanks to Travis and Precision. Job well done.
Jim Simpson
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Promptly arriving on New Year's Eve to repair my garage door was a young man, Andrew B., who was business-like, yet personable and had within an hour had my door repaired. He's a keeper. Kudos, too, to the phone receptionist who calmed me down and assured me the matter would be taken care. *****
Joan Trezek
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James W arrived exactly on time. He explained what he was doing and even showed me the parts he replaced so I could see the difference in the quality of what I had vs. the quality of Precision's parts. Very pleased with Precision!
Debbie Hannon-Lynch
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Honestly the person was not that helpful. He DID fix the issue, which was a GCFI switch on an electrical outlet. But BEFORE even looking at the power issue I described, he told me that I needed a new spring. NO WAY is that correct. It is 5 years old! He also said that he was "pretty sure" the spring was the wrong size. NO WAY! He also had a chincie step latter and needed to borrow my latter to reach the plug on the 11 foot garage ceiling. Bottom-line, I felt like he was not helpful, and while he acted knowledgeable, he lacked credibility with me. He was prompt and polite.
Jim Buckely
A Response from: Freddy Cespedes

Hi Mr. Buckley, I'm sorry to hear about your experience. We always strive for TOP customer service and it sounds like we miss the mark on a few things here. I tried calling you back on 11/16 to chat a bit about your experience and also see if there was anything I could do to improve on that. Possibly help you out with the service fee? In any case, hope we get to chat. If we don't have a wonderful holiday. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had James come out and fix our garage door. He was so professional, helpful and extremely efficient. We are grateful for the service he provided and how truly nice he was. Terry Lemaich
Rick Lemaich
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very confident in Precision Door Service and know that their services are reliable and quick, even on weekends. The service fee is rather steep for shopping around and Precision's work has been on the higher end price-wise but we are pleased with their work.
Robert Greenlee
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, efficient and timely service. Tech was very knowledgeable and kind. Great company.
Kes Duda
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James W. came out as scheduled after a courtesy call saying on his way. He immediately diagnosed the problem with our garage door - broken spring and sheared bracket, gave us an estimate and immediately began work which he completed in about an hour. He was very friendly and professional. Door seems to be working very smoothly now. We will definitely us Precision again if we have any other issues. Just an FYI, we had another company come out and look at our door the previous day. They said it couldn't be repaired and we would need a new door. So glad we decided to get a second opinion with Precision.
Donald Erickson
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very fast response and exemplary service. bottom seal and channel replaced within 24 hours of asking. Garage door also comprehensively serviced. many thanks!
Chris Kenber
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis is one of the best. He is knowledgeable, articulate in describing the problems he found and the solutions he recommended. He is very skilled in repairing the problems he found.
John Jiroux
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician, Paul, was very courteous, knowledgeable and practiced good Covid safety measures. He talked us through what he was doing and the recommended procedures. If we need another garage door fixed in the future, we would like to specifically ask for Paul again! :-)
Grant Donesley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was very professional and efficient. He fixed my garage door and was honest about whether i might need replacement. Solved the problem perfectly.
Pamela Wang
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul was prompt and pleasant to deal with on safety sensor installation
Robert Millinich
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Many thanks for responding so quickly and efficiently to my garage door problem. I will call you the next time I need help with a garage door.
John Gibbons
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James did a wonderful job! He was so meticulous which I really appreciated. He was able to repair my doors and install new openers. They are so quiet now. Very happy with the end result.
Denise Boucher
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good job good personality good technician
Lani Ha
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repair consisted of replacing the J arm connecting the trolley to the door. Apparently, the technician did not check the operation of the door after completion of the repair, which I consider a serious breach of responsibility. When I operated the door after the technician left, I found the trolley hitting the motor. Now I am forced to operate the door manually.
Gopi Aiyar
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex Kogan did an excellent job. He fixed a broken sensor fast and efficiently. He was very professional, polite and a pleasure to work with.
Marya Miller
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Amazing job Precision! I have called Precision for past repairs, and have always been very pleased with the service I received. This time we had both doors and opener replaced And I could not be happier! Moises was amazing! On time, respectful, efficient, polite, and swept his way out of the garage! I highly recommend Precision!
Diane Friedman
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

GREAT SERVICE!!!!!!!
Amada Alavarez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Trouble call made for service tech to address load vibration noise when closing garage door. James called with ETA which was within the four hour window. Spent 15-20 mins to realign one of the guide rails and the problem was fixed. Excellent customer service! Will do business again.
Michael Polk
Service Provided:
Garage Door Opener Repair
Next Page