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Read what people are saying
about Precision Garage Door in:

Danville, CA

Precision Garage Door of East Bay
has received 113 reviews, averaging 4.86 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Amazing job Precision! I have called Precision for past repairs, and have always been very pleased with the service I received. This time we had both doors and opener replaced And I could not be happier! Moises was amazing! On time, respectful, efficient, polite, and swept his way out of the garage! I highly recommend Precision!
Diane Friedman
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

GREAT SERVICE!!!!!!!
Amada Alavarez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Trouble call made for service tech to address load vibration noise when closing garage door. James called with ETA which was within the four hour window. Spent 15-20 mins to realign one of the guide rails and the problem was fixed. Excellent customer service! Will do business again.
Michael Polk
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

All the positive reviews and most all them are 5 stars. Can’t go wrong with a company that has that many 5-star reviews. Sheridan was the Precision Garage Door technician who performed the work on our door and he was awesome. He took the time to explain all related costs for the repairs and was very professional in his work and most important great customer service. (The Garage door owner tried to do his own repairs and he screwed it all up including breaking the motor beyond repair) Called Precision Garage Door and made an appointment for the next day. Services performed; Door Motor replacement, Door Spring, sensors and door hardware. Couldn't be happier with the quality of the repair work and the garage door works better than it did originally. Thank you Precision Garage Door. 5 Stars +
John Auerbach
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul called indicating about what time he would be at my home and said he would call again when he was on the road and how long it would take; which he did. The garage door needed better rollers which I authorized Paul to do. The work was done quickly and efficiently. I tested closing the garage door and am happy that it is now working properly.
Linda Tofanelli
Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When the unexpected event of a broken garage door opener occurred, Paul came to the rescue in a fast and efficient way. Although it was late in the evening, he spent the time to do the install plus took the extra time to help me with the programming, etc. I highly recommend this company!!
Lynne Shaw
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry did an excellent repair job. Explained the problem clearly and professionally and then finished the repair work in a very timely manner.
VS
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Stach was excellent did a great job very professional
Patrick Castello
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door was creaking and seemed to be out of alignment. James W. came out immediately and inspected the problem. He gave me a written review of what was critically needed for the problem and suggestions for overall improvements. He was very adept and professional and my garage was spotless when he left. I couldn't be more happy.
Ginny
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Alex was very knowledgeable and helpful. Initially I called for service due to a broken tension spring. After careful inspection he found numerous other items needing repair such as tension cables rollers and pulleys. After looking at each part in question I had no reservation about authorizing additional repairs. Yes it was expensive but I have much greater peace of mind knowing my garage door and opener will perform at top level for years to come.
Michael Polk
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision in the evening and they were able to send a technician within a few hours. Job was done in the time estimated and our garage door now works great! I would recommend them for sure!!
Gary Burkholder
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First name in PB hone search
Edward Ritchie
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very happy with the service I received! Excellent work! prompt to arrive, efficient and professional. I would definitely use again.
Roseanne Steffes
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan Abad was knowledgeable, professional and fast. My experience was outstanding and would recommend Precision to anyone in need of garage dor service.
Devin King
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gabriel called before his visit, checked out my concerns and cleaned and tested all the garage motors and doors. He was very efficient and knew the problem right away. They did exactly as advertised and they will be my GO To for all garage needs. Thank you!!
Laura Ryan
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional and you get what you pay for
Wayne Yamamoto
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Warning Warning, this company will pull a scam on you. I have already reported them to the Better Business Bureau. About two weeks ago I called Precision Garage door because my garage stopped working. Someone by the name Paulino showed up. He was very pleasant. He walked through the garage and immediately said that everything had to be changed and will cost $900.00. I told him that I was on Social Security Disability and can not afford that since I am on a fixed income. He went to his truck and sat there for about five minutes on the phone. He came back and told me that he could fix it for $770. I explained to him again that I could not afford that and I may have to wait or try to borrow money from friends. He also mentioned to me that the company who installed the garage door is not in business any longer which was a lie. He left and I contacted Ace's Garage Door Repair and Installation. Asher is the name of the person from the Ace's Garage and he said he had to change the limit switch. He had to order the part and came back in one week and fixed it and the garage works perfectly now. He also gave me the option of upgrading the Garage for $330. but I decided to not do that. I contacted the owner of Precision Garage and explained the scam his employee was trying to pull on me. He acted as if he had no clue and did not want me to report him to BBB.
Azar Hadi
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door broken down yesterday, since I had the opener replaced by precision last year, I decided to call them again. I am happy with their service, the technician Jerry Parker is excellent. He call me before arrival, he explained to me what need to be replaced and done. He and his partner are very efficient. We find out the Spring was broken, he recommended me to replaced the cables, rollers, drum, loose bearing, end bearing plates. I decided to add the keypad at the end. It cost me but I got 5 year parts and one year labor warranty. Overall, they are professional and efficient.
Carolyn Lan
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I rate Precision Door a 5. The door was measured and I had the option to pick out a door that I wanted . I chose an insulated door to keep the garage cooler when I returned. The color matches the color they wish to keep. The when closing, battery operated when need be
Linda Tofanelli
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

on time..courteous and efficient workman..explained options and reasons for the repair work required..
Al Rosso
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan repaired a dented garage door and replaced several old parts in 1.25 hr. He responded on the same day in the time promised. Very good job! friendly and fast!
Gerard Hatheway
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Timely arrival. Mario knew how to solve my problems which was two missing garage door openers. Sync’d two new ones and helped me add to my new car opener buttons. He did a great job!
John Minney
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First of all the Tech Jerry Parker was very knowledgable and professional. He gave me several tips on maintenance of my door. I will say that your pricing is quite a bit higher than most quotes I received but overall I was very happy with your service.
Ed Grondona
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Stars Mario was absolutely the best! I needed emergency repair and he came to my home on Saturday at 8am. He was professional and efficient-great service. You should be very proud of such a fine representative of your company.
Danville Resident
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am not happy with this service. Appointment was scheduled for the hours of 10-2. Paulinho showed up at 1:15 without calling first and just honked his horn He looked at the door and said “what did you do? He said it would be easy to fix and would cost $475 to get it to work or $1100 to do it right. He could not explain what he would to do to fix it. I need it to work so told him to fix it for the $475 price which by then was now $425. He fixed it in 20 minutes. $425 is a ridiculously high price for 20 minutes of work. I will not use this company again
Unsatisfied Customer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had called Precision Garage Door in Southern California to replace my mother’s door opener. The installer did a very good job so I called Precision here to replace my door and door opener. The technicians were professional, knowledgeable, prompt and completed the entire job in two hours. I will recommend Precision Door to my neighbors.
Jerry Kaake
Service Provided:
Install Garage Doors
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was so relieved to speak with a live person on a Sunday AM, when our garage spring broke and, we were unable to manually unlock the door. A service appt was scheduled for a ho'day, Memorial Day. The technician was prompt, explained the options and proposal for parts replacement. The price was fair and workmanship great. The one year warranty is a plus.
Sylvia Castillo
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James did a terrific job not only replaced the garage door springs, but inspected the bearings and rod and recommended replacements. Tightened the door hinge bolts and lubricated with silicone. Recommended to lubricate the hinges every six months with garage door silicone spray. A very professional efficient technician. Recommend using Precision.
Suzanne Kuba
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional - efficient and customer oriented. Excellent explanation of cause of equipment failure. Assurance given of quality of new parts and 1 year guarantee. Timely response for service ... within a few hours done! Living up to advert and coupon offers.
Ray Tallman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chewy was very professional & very knowledgable on all aspects of my garage door. He accessed my initial problem (broken spring) and recommended some additional maintenance items that when completed gave me the confidence that my garage door will be operating well for years to come. THANKS!
Chris Jennings
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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