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Read what people are saying
about Precision Garage Door in:

Concord, CA

Precision Garage Door of East Bay
has received 67 reviews, averaging 4.78 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was wonderful in explaining what was wrong with my door and what was needed to fix it and approx how long it would take. He also called to say he could be at my house in 20 minutes … very imoressed
Joan Hardwick
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician is on time which is great! I told the guy that all I want is to make a minimal repair like adjusting/aligning the dented right vertical rail which cause the rollers on the left to disangaged so that it will function how it used to be. I was really dissapointed when the guy give me the estimates and option, telling me so many parts need to be replace which will cost me $1,500-$1,800. I decided to decline their estimates in spite me of paying $49.95 for their visit because I knew this company also makes profit out of the parts, hoping they knew how to listen what their customer wants and be truthful enough. In the end I contacted another company with FREE estimate, this guy is so awesome he told me there is no parts need to be replaced. I told him you might need to replace the dented right vertical rail, he said no, what this awesome guy did is just make it straight again. He made my garage door aligned center, adjustments for the gaps and checked all moving parts works properly....now my garage door works flawless and even gave me a 2 years Off Track Warranty. The repars only cost me $300.00! Just being honest in my comments and ratings.
Julius & deng Cantillep
A Response from: Freddy Cespedes

Hi Mr. Cantillep, Thank you for taking the time to chat with me. I'm happy to know that after our conversation you felt as if you experience improved. In the end, we like to have happy customer so we are glad that your door is fixed whether serviced by us or not. We hope you will consider us in the further. Feel free to ask for me directly. Thank you! Freddy Cespedes General Manager Precision Garage Door

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door needed immediate attention so I decided to call local companies for a some advice and quote. The first two companies QUICKLY looked and recommended that I replace my motor for several hundreds of dollars. The Precision technician came to my home and did a thorough inspection. He took his time looked at every component of the garage and gave me his honest opinion. I can appreciate his attention to detail. At the end, PAUL BRINKMAN gave me multiple quotes and gave me tools to make a sound decision. PAUL replaced some springs and he made some adjustments. My garage door was fixed and did not need a motor after all. If and when I do need to replace that motor I know who to call first! Thank you PRECISION for sending an experienced technician. THANKS PAUL!
Lester Pamplona
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Many thanks to our technician, Jonathan, for a job well done! Our old torsion springs were very worn, corroded, and out of adjustment. The new springs look great, are perfectly adjusted, and now the door opens and closes exactly how it should. It’s great to have our garage door functioning properly again! The same-day service, Jonathan’s professionalism, and reasonable cost were also nice bonuses to the job. Thank you!
Andrew
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I simply needed a garage door spring replaced. Was told by the dispatcher that it would be ~$240 to replace. "Paul" came out and tried to upsell my wife on $900 worth of service. When I asked him to simply perform the service I asked for, he refused. He charged me ~$50 for the visit and left without doing anything. It is highly unlikely that I will ever call you for service again!
Kevin Blatter
A Response from: Pat Prendergast

Hi Mr. Blatter, Thank you again for taking the time to chat with me and allowing us to improve on your initial customer experience. As discussed, feedback is always valuable and appreciate you passing it along. I was happy to hear that you'd consider us again for future service. Thanks again Mr. Blatter, and please keep an eye for the review link. Regards, Freddy Cespedes General Manager Precision Garage Door

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis did an excellent job of explaining his troubleshooting technique as well as explaining all of my options. I am completely satisfied with the installation.
Pete Bardea
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Best company i have dealt with in a long time! I truly recommend Precision Garage Door for all your garage door needs!
Eddie Cuago
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was able to get a next day appointment when I called. Paul B. Showed up in the allotted timeframe and gave me a :30 min heads up on his arrival. Paul was courteous, professional, and followed all COVID-19 protocols. Paul found the the problem and fixed in a timely fashion. I would recommend Precision Door Services and would use them again in the future.
Jennifer Amaral
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had Precision install a chain-drive opener and a new garage door on separate occasions over the past five years. When I decided to upgrade to a wi-fi enabled belt-drive system I didn’t hesitate to call them again. I have only experienced quick and professional work from them.
Kent E
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James did a great job fixing our garage door. He explained everything he did and show me everything he replaced.
Roger Nakagawa
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Will never contact your company again, 1320.00 to replace a torsion spring!!!!! My money, friends and family will spend their money elsewhere
Adam Abdelwahhab
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry was my service technician. Jerry is very knowledgeable and thoughtful. Jerry thoroughly explained what needed to be done and executed with pristine precision. Thank you very much!!????
Eddie Simlin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wow, fast service, called 4:45pm, Sheridan showed up by 5:20pm. did all new wheels, {2} cable's, two mainsprings, {2} pulley's. done by 6:50pm
Bill Sawyers
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service representative promptly responded with updates in arrival time. He was courteous and assisted with appropriate social distancing while being informative during the repairs. He gave quotes for repairs based on my needs as well as future use. I recommend Precision to friends.
Diane Jester
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Saw newspaper ad and then read Yelp reviews. Service was outstanding.
Barbara Pfaffenberger
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gabriel was a true professional, being both competent as well as very courteous. Definitely a representative that makes this company 5 star., (in my humble opinion) Thank you again Gabriel- GREAT JOB!
Joe Kenneally
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your advertisement of being able to fix it in one day impressed me. As for today, the repairman was on time and very professional and fixed it quite quickly. Not happy about the price, but not much I can do about that.
Barbara George
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul was there when he said he would be, explained everything.Got a couple a couple of things done. Explained what should be done in the future. Thank's David Mallonee
David Mallonee
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was on time and really nice. He explained everything and the repair was done in less than an hour. I saw the ad on TV and James was on the commercial, dang it I should have asked for his autograph! But he did put his name on the sticker inside my garage, so I guess I got after all! Will only use this company from now on.
Mark Nakamoto
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Saw ad in Contra Costa Times the day my garage door broke. Called about 9:00, was told they would be there by 12:00 and 4:00. He arrived at 1:00, repaired door, was knowledgeable and curtious , would recommend them and use them again.
Babe Guerisoli
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional !
Cesar Rossetti
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision replaced my garage door several years ago. They were on time & the job was done as promised. When the opener quit working I called Precision again. They were on time again & had everything needed to fix the opener. Great doing business with them.
Robert Niven
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Although the first garage door was incorrectly measured the service was excellent. I would have given 5 stars except the fact I had to wait 6 more weeks for my garage door.
Lisa M.
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My service tech Gabriel was very professional, detail and polite. He explained everything that needed to be done to get my garage door to function properly and when it came to the price, he gave me three options to decide from as I didn’t have a garage door opener to operate my garage remotely. I truly praise Gabriel’s service and punctuality. I 100% recommend Precision Garage and Door services for any garage issues and needs!
Mauro Gonzalez
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was extremely professional and courteous. He showed up when he said he would and preformed work in a timely manner. We would recommend your company and your employee to everyone we know. Thank you again
Mercedes Bell
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Since I couldn't open my garage door and get my car out the ad in the yellow pages said" will fix it today"....the service came in an hour and was efficient and friendly and repaired the broken spring.
Dolores Totman
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The door is now ins in excellent working order. thank you very much. It should last for another ten (10) years.
Ron Whaley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your representative Mario is a true professional young man. He evaluated the problem with the garage door and clearly explained options. We agreed on the work to be done and he completed the work in a timely fashion. He is the man!
Nick Priest
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hazel did a great job and fix my door to work perfectly thank you very much Jerry
Jerry Garcia
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service I received was excellent. Both customer service and Haziel were knowledgeable. Haziel called me prior to his arrival, and came to my house on time. He worked steadily while here, and the installation of the garage door opener appears to be well done. All was accomplished with care and professionalism. I’m very satisfied.
Sheri Grosjean
Service Provided:
Garage Door Opener Install
Product:
Opener
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