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about Precision Garage Door in:
Concord, CA
Precision Garage Door of East Bayhas received 98 reviews, averaging 4.67 Stars:
Concord, CA
Service Provided:
Product:
Service Technician Team: Antonio Mendoza
Concord, CA
So of course it was a Sunday morning when one of the torsion cables came loose and prevented us from closing the garage door. I found Precision Service online, and was very happy that they could send out a technician the same day without exorbitant weekend fees. David L. arrived and really worked to figure out the issue - not just replace the cables. I'm very happy with the work he did and very appreciative of the time and care he took to get our door working - for today and the future.
- Brenda K
Concord, CA
Patrick came to our home and was super friendly and had expert knowledge of the garage door system. He explained the service and each step to the repairs clearly and provided a breakdown of the cost. He competed both spring replacement and bearings in good time. Would hire again.
- Mortay Mendoza
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Service Technician Team: Patrick Leahy
Concord, CA
He explained very clearly kindly how to operate the price was little high than we expected but he explained why. Thank you for your hard work and appreciated So I gave him 5 stars.
- Hyonsok Hong
Concord, CA
Tech Great guy I spent $269.00 but the problem is still there. recommend i purchase a new opener etc hopefully that will solve my issue
- Al Hagevig
Concord, CA
So amazing. I had another company come out for a broken spring. The technician ended up bending the torsion rod causing issue with the side mount opener and refused to own the mistake. Precision Garage door sent Sheridan out to fix it, and he did outstanding work. He was friendly, knowledgeable, and was sympathetic to the issue with the other company. After he was done replacing the torsion rod and putting the correct size springs on, and replacing the wheels, my 30+ year old opens smoother and quieter than a brand new door!!! I can’t recommend precision enough.
- Kathryn Winters
Concord, CA
Super fast and 100% professional.
- David Humphrey
Concord, CA
I highly recommend this company, Carlos from Precision Garage arrived right when he said he was going to. He was very professional, and courteous. He explained everything very clearly. He did an Amazing job!Hats off to Carlos, and the management team who trained this young man. Good Job You Guys!
- William Gangnuss
Concord, CA
Jose and Precision Garage Door saved my sanity by showing up within 30 minutes on a Saturday to repair my door that I completely bunged up trying a DIY repair. What's worse I am scheduled to fly out very early Sunday morning and with all my garage items and toys, simply could not leave town with the garage door in pieces and unable to close thoroughly. The work was done quickly and painlessly by Jose and I am very grateful this pro saved me from disaster.
- David Holcomb
Concord, CA
Very professional service
- Henry Chorro
Concord, CA
Sheridan helped us with garage door repair. He is friendly and efficient. Highly recommended him if you need help in Vallejo, Martinez, Walnut Creek and Concord area.
- Liam C
Concord, CA
Very overpriced. $2000 for new springs and wires. Looking online this is more than double the national average.
- Zoe
Concord, CA
I have had the pleasure of having Sheridan come out and work on my garage door as such I specifically requested he come out for another visit as a few of the bracket screws were stripped. Upon his arrival he quickly looked at the door and noticed right away there was a cracked on one of the door panels. He mentioned that if this was repaired, it would eventually result in a full door replacement. He made quickly made the repair. Once again, the service Sheridan provided was top notch. I would highly recommend that anyone looking for garage door repair work ask for Sheridan. He is professional and courteous and a pleasure to work with.
- Larry Wong
Concord, CA
I picked Precision Garage Door because their website described exactly what I was looking for, highly trained technicians that provide service over and above the norm! Bachir is definitely an outstanding individual.
- Doug Reichle
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Service Technician Team: Bachir Gharbi
Concord, CA
So disappointed in this place. I got a quote from 3 people and precision garage doors wanted to charge double than the others and said things needed to be replaced when the others said it was working perfectly fine. It felt like all they wanted was my money and they weren’t genuine and honest. I paid $70 for a 10 min estimate. I wouldn’t recommend them!
- Ricardo Vargas
Concord, CA
I was able to receive quick and convenient same day service. Technician Joel was professional & outstanding in every way. I do feel the parts were highly inflated in price especially the rods & springs, brackets. But I decided I am still very happy with the high quality repairs and the attention to the overall function of the door system which is important for longevity.
- Tim Jacobsen
Concord, CA
Travis was awesome, he was professional and knowledgeable about all aspects of our garage door service and installation. I highly recommend Precision for all your garage door needs. They are awesome!!! Rich Adams
- Richard Adams
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Service Technician Team: Travis Behn
Concord, CA
I had a perceived problem with a garage door part and called Precision to replace it. Travis came and checked it out. He then proceeded to explain to me that although it might appear problematic, the part was perfectly functional. I know just about nothing regarding garage doors. Travis could easily sold me 400 bucks worth of parts and labor and I wouldn't have been the wiser. Instead I was presented with no charge for the service. This kind of honesty is more than refreshing. Precision Garage Door is a class act! Needless to say, in future for garage door maintenance, Precision will be the first (and only) company I'll be calling.
- David Baer
Concord, CA
Thank you Precision Garage Door for being so prompt with your reply and service call before your arrival. Your service was exceptional and your explanations of our new garage door opener were greatly appreciated. The representative that was sent to our home was knowledgeable and was a pleasure to work with. Thank you, Cindy
- Cindy Bruno
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Service Technician Team: Sheridan Abad
Concord, CA
My experience with the Precision team was amazing from the initial phone call through to the completed repair. The gal who answered the phone on Sunday was exceptionally pleasant and courteous, letting me know when to expect a phone call from the technician. True to her word, Sheridan called me shortly thereafter and gave me his estimated ETA. When he arrived, he quickly diagnosed the problem and was very thorough in his explanation. The repair was completed promptly and we tested afterward. I would absolutely recommend Precision for all future needs.
- Peggy Casey
Concord, CA
Tech wanted to rebuild the complete door opening mechanism and didn’t even check my opener
- Steve Macaluso
Concord, CA
Patrick from Precision came out to my house the same day I phoned the office. I didn't have an emergency, but I knew my garage door was warning me to get serviced or to be sorry. Patrick went through all of the components with me, was knowledgeable and professional, and walked me through how to use and program the new motor/keypads/etc. Replacing the motor, the wheels, the springs, cables, weather stripping, etc. is not cheap, but I now have peace of mind that my door won't randomly open in the middle of the day or crash and break something. Patrick was cool and focused and did a great job. Thank you, Patrick!
- Becky Hall
Concord, CA
My original SOS call to Precision was to replace the backup battery in my opener. After listening to the beeps for three days I was going crazy...Freddy Cespedes did this and then gave my garage door a much-needed tuneup. He was a gem!
- Janet Venturino
Concord, CA
Ricardo Serafino was very helpful and explained everything in detail before starting the repair .
- Ali Ashtari
Concord, CA
I bought more parts than I can list. The technician was friendly, professional, knowledgeable and I was very pleased by his work.
- Gilbert Macumu
Concord, CA
Worse company to deal with. I don’t recommend this company to anyone.
- Vahid Nadi
Concord, CA
Needed some work, saw the add on TV. Read the reviews. Made an appointment. Technician came on time. Told him what my door problems were. He checked my garage door and explained clearly what's wrong with the door and also showed me the damaged tracks and wheels. Thanked him for explaining and what he planned to do. Authorized to replace worn parts. It took him over 4 hours to finish the job. He was very professional, efficient and did a wonderful job. He told me his name is on the Invoice. I didn't see his name on the invoice. I forgot his name, sorry. He is an asset to any company he works for since his personality was excellent.
- Nichin Jagajeevan
Product:
Concord, CA
I’ve been meaning to leave a review for a while but, here goes. We have had a couple different issues with our garage door. Both times Travis came out. He was on-time, professional, friendly, and explained everything so I could understand what he was doing, what my options were, and the cost of those different options. I will absolutely call them anytime I have a garage door issue and if I need to purchase anything new for the garage door. I can’t speak highly enough of Travis, and through him, Precision Garage Doors.
- Kathrine Holder
Concord, CA
Travis did a great job identifying the issues and fixed it Within an hour at below the price quoted. Thank you!
- Nancy Carlson
Concord, CA
Precision Door had done work on wooden garage door 14 years ago. It needed some major TLC. Travis was great. He ended up replacing springs, rollers and installing a new garage door opener. Aligned the door tracks and tightened and lubricated the hinges. It opens much quieter and runs closes without a thud. He thoroughly explained needed and recommend repairs and let me decided what I wanted done on the call. Will definitely use them again only not wait 14 years for a door tune up.
- Roger Smith
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Service Technician Team: Travis Behn
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Precision Door’s ease of booking an appointment and Antonio’s knowledge made the process of first attempting to salvage our 20 year old motor and ultimate replacement a very positive and easy experience. From the ease of same day booking and the notifications of arrival, Precision Door’s commitment to excellent customer service was clear. We tried several options to salvage the old motor, but ultimately had to replace. The replacement was fast and seamless, and Antonio walked my wife and I through adjustments, pairing with vehicle, etc. For the next replacement I’ll definitely go with Precision Door and strongly recommend them to anyone needing service or replacement. Thanks guys!
- Andrew Matthew