Viswajith Hanasoge

Had a good experience with Travis. Didnt oversell. Provided several options and helped choose the best one based on my suggestions. Highly recommend

Patricia T.

Salvador did an excellent job fixing and replacing parts of our garage door. We chose the lifetime warranty even though it was a big investment up front.

Herb Steinhardt

The service was very prompt and the technician, Gabriel, was a pleasure to work with. My garage door is good as new!

Raymond Schuder

Tracy from Precision Garage Door did an outstanding job replacing the old hardware on my garage doors. He was very knowledgeable and efficient. I highly recommend Precision Garage Door maintaining a garage door.

Peter Welch (Pete)

Receptionist was professional and friendly. Scheduling was easy. Appointment availability was great. Installer was professional and friendly. Work was quick and of good quality. Only gripe was the cost. Springs were 2-5 times more than cost of similar part at Home Depot. Even if part was great quality it still was listed to absorb cost of install. I would have preferred to be charged for parts at a reasonable price and seen an itemized cost of labor hours times hourly rate.

tom koski

Technician called 30 minutes before arriving. Inspected the damaged and walked thru the repairs needed. Kind, courteous & professional

Anne Paulsem

My technician was great!

Bryan Riddle

Our service technician, Travis, was on time and did a really nice job. Great and stress free experience.

Jay Modi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you, Precision garage door for providing such a positive experience with my garage door repair. From the initial call to the final fix, your team was efficient, professional, and courteous. Thank you,Travis, for your professional and friendly service.

Alicia Powell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage went down unexpectedly. I contacted Precision and they responded to my home in less than 3 hours. Travis Behn & his partner Kaleb located the issue and were very knowledgeable. They performed the service in less than 2 hours, helped me set up the garage app, & passwords. They were very nice and took their time answering questions and explaining how the garage system works. Highly recommend Precision.

Kevin Rabb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Polite told me what I needed and what I could wait on gave me information about what he was doing

Victoria cCinco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech arrived on time and finished worked in promised time frame.

Cat Looper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The garage door in our newly purchased home failed on a Friday night. We called on Saturday morning and by noon, Travis & his trainee (I’m sorry I forgot his name) arrived to troubleshoot the issue. He is a true professional and experienced technician! In addition to patiently helping me understand how all the mechanical components work & their failure points, he quickly identified some issues in need of replacement for our 25 year old garage door as well as helping me weigh pros/cons of replacing the old (but working) motor with a new one. Within a few hours, Travis installed a new (and quieter) belt driven motor, new springs, new keypad, new cabling, and reinforced a weak & saggy spot in the center of the door. He took the time to walk us through how to use everything and programmed our remotes, car, and keypad. He even took notice of some military memorabilia I had in the garage and gave me a 10% military discount! I couldn’t be more satisfied with the outcome and customer service interaction we had with Travis. Highly recommend Precision!

Terri Highsmith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis come out right on time and quickly diagnosed the problem we were having and provided different options. Ultimately we choose to have him repair/replace the springs/coils lifting the garage door and replace the garage door opener with a new and better piece of equipment. Travis was great--professional and knowledgeable and explained what he was going to do and how it would work. He performed all the necessary repair (and replacement at the initial call for service. Thanks!

Al Hagevig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech Great guy I spent $269.00 but the problem is still there. recommend i purchase a new opener etc hopefully that will solve my issue

Ronald Campos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The installer ( Travis) did very fast and I appreciate it but I have some concerned as I identified below, the cost is really expensive but the speed is commensurate. I can give five star once my concerned below will be addressed. I want somebody from Precision to tell me why the spring if I check seems it is not being tighten, I did not see the spring is being tighten as the normal way, when I asked Daryl why I did not see him tightening the spring he said he did it while in the ground because he has no room because of our cars, I told him we can push the car if it is necessary but he said its fine. This is questionable to me I just want to get the opinion of another installer if this is possible. I am also inquiring to my friend who is a garage installed but he already retired. The spring is the same length as when is not being installed and when I touch the spring it seems loose. When I tried to do it manually and raise up the garage it balance but it needs to exert effort (exert effort to open and when the door is about a foot below the floor of the garage it will drop due to each own weight the spring is not doing the job to keep the garage on the open, in my opinion the garage door should not be closing by its own weight but instead a little bit of push by the door closer) this means the door closer will be the one to close and open the garage door the spring seems not doing the job??. If this is the case then the door closer will soon be damage. I want somebody to tell me if this is correct. I change all the roller and the cable and the spring for $2100.00 is this really how expensive to repair a garage now a days? but I authorized it so its me to be blamed, because we really need our garage door to be working on that day. In my opinion in any location the garage should not fall freely using its own weight, this is very dangerous , but it should be by a little push from the door closer for safety. I don't believe that the door should drop even the door is only few inches above the ground. This means if my pet is under the garage say the garage door is 10 inches above the ground and the door closer cable will break then my pet will be at risk or will die if the garage closer cable will break??. In my opinion the spring should keep the garage balance and the door closer minor push to close it for safety, this means nobody will get hurt even small pert. Same as when the garage needs to be open, the door closer should exert a very minimum pull and the garage spring should do the job??. I need somebody to call me at 510-6858614, this is very important, the way the garage door right now that drops by its own weight is dangerous. I need ASAP another installer to show me that the spring is working as I identified above. As an engineer, this should be the case as I describe above, the spring should prevent the door to drop by its own weight, the spring should do the job to prevent the door to drop at any height from the ground so that nobody get hurt even a small pet when the door closer cable will break. May be when the door is already 2" or 1" above the floor its own weight will be the okay to drop .

David Petri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with Precision for a number of reasons. They were able to come to my house the day after I called, and it was a morning time. My technician, I think his name was Travis, was great. He explained to me the problem, and what my options were. He also informed me of ways to maintain my garage door, in ways better than I was already doing. He also got the job done quickly and efficiently, so that we could continue our day without having to be home. All in all, a very good experience. I would use them again, but I hope I don’t have to.

David Demby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick and easy at a reasonable cost. Travis was very professional and pointed out additional general maintenance that would need to be addressed in the near future. Which I won’t think twice about calling Precision for again.

John Gerlach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis analyzed the problems with our garage door opener track system and rollers and provided 3 options for us to choose from and helpful advice for choosing among the options. We really appreciated his clear explanations. The door now works smoothly.

Heidi Riddle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision garage door came out the very next day. Travis was friendly, knowledgeable, and efficient. He diagnosed our needs immediately, and helped us to decide what needed to be replaced. The work was done within an hour or so. I highly recommend Precision garage door company for any and all repairs, replacements or whatever you may need.

Teresa Sposito

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis was professional, courteous and helpful. He did a great job fixing the garage door and helped me with programming. It’s so quiet. Thank you!

Damon Carter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis did an outstanding job. He quickly diagnosed the issue, and had the parts on his truck for the repair. In no time flat he was able to take the old motor out, and install the new one. 10/10 I would have him over to assist again. Thank you Travis!!!

Robert May

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision technician immediately knew the solution to a problem another door company billed me for an hours work without resolving the issue. Definitely will not use anyone other than Precision going forward.

Marvin Cope

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door became slightly unhinged. I called for help and was scheduled for mid morning. When Travis arrived it just took a few minutes to assess my problem and give me an estimate. I was shocked when he asked if I wanted done today! Within a couple of hours, my garage door acted like new!

Janet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis was absolutely incredible. I had been putting off dealing with my garage door system for a long time and it finally just gave us so much trouble that we had to do something. I booked an appointment online with Precision. Travis let me know by phone and text when he would arrive, which was exactly within the time given. He took a lot of time to review the situation and go over it with me. I figured I'd have to make another appointment to implement the fixes he recommended but he said he had everything he needed, including a new motor (!), with him and could do it now. He spent the next hours painstakingly putting the new system in place and then walked me through all the things I needed to know. Travis was a true professional in every sense of the word and did a fantastic job. I'd recommend him and Precision wholeheartedly. Thank you!

Jim Bonato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent teamwork by Travis and Salvador. I am super pleased with the outcome. They also gave me great advice on the existing opener that is beginning to show its age.

Mike Reeves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech did a great job, and explained all items and opener operations. Thanks

Marilyn Lobe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Don’t go any further.. definitely call and make an appt. Travis was my Technician. He arrived early, was very knowledgeable, and explained everything in detail. The repair was done in a very timely manner leaving my garage spotless. I feel I got a very reasonable repair.

Robert Taiariol

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis called in advance of appointment addressing garage door problem. Excellent presentation as to items of immediate concern (needing replacement) and as he progressed with repair, advised of additional parts that would need replacement in due time. As we discussed matter, it was clear to proceed now! Will definitely recommend Precision to neighbors and friends and if possible, request Travis as the lead tech. Service Performed - spring,opener,cables.etc.