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Read what people are saying
about Precision Garage Door in:

Union City, CA

Precision Garage Door of East Bay
has received 38 reviews, averaging 4.74 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision charged me $125 for $4 bearing at HomeDepot. Two bearings cost $250. It is understandable if I only replace a bearing. But, no! I am replacing 2 springs at the same time. The labor for replacing each bearing takes ~5 minutes. I will not use Precision again. Very bad charging practice.
Long Yang
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I will highly recommend Jose. He did the job very well and in no time. Very friendly and professional.
Elizabeth Bryant
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Danny, the technician who came to service my garage door was very engaging, professional, helpful, knowledgeable and made recommendations to help our older garage work more effectively. I recommend Danny and Precision with the highest rating!!!
Robert J.
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called the office around 3 pm and discuss the need I needed on my garage. Ask for some details as well as SR discount/ AAA Are available and said yes. I was given the hours from 3:30 to 7:30 pm for the technician to come in. Jerry called at 6:15 advising me that he will be in 6:45 pm. He arrived 5 mins and we talk about Precision has to offer. He explained to all the benefits and he took his time. He made inspection on the garage door, springs and mentioned it was just replaced recently without me telling him. Jerry is very professional all the way until the installation is done. He reset all my remote controls and explained how the main garage door opener works. Lastly he said it is WiFi compatibly on my phone. Immediately I downloaded the app in no time I was up and running. JERRY provided excellent service over all and I will refer Precision to all my friends and family. Thank you Jerry for your service and the company you work with. It was a pleasure meeting you and the service you have provided. Thank you, Dennie Ravara
Dennie Ravara
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service tech arrived on time, immediately it was clear that (Paulino M.) has great knowledge Of garage door system. He was able to make necessary repairs and get my door functioning better than I had ever seen!!! Real professional attitude. PLUS he had all the PPE gloves, mask, etc. to protect himself as well as my family!
Lo Lally
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was great Paul was professional and informative The door works better now than it did when it was brand new
Larry Rohrbacher
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came home previous night but garage door opened only a foot off the ground - reason: one spring broke. Next day online search for a garage door service company listed Precision Door among several names. Chose it due to excellent reviews and had an office in nearby Hayward. Same day service, but technician arrived at 5pm, end of time window. Cory had a big smile when he greeted me, which was a great start. The work was quick and easy, Cory was very friendly but professional. Happy to have made a good choice. Your ratings do reflect the excellent service you provide. Keep up the good work. (5 stars)
Gerald J
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hi, I chose precision doors just because it was first on google and I had an emergency with my garage door breaking down. Mike came out and was extremely helpful with a positive attitude and had it back up and running quick. He answered all my questions and went above and beyond my expectations. The springs and bracket had to be replaced and I'm happy I chose precision garage doors to help me out.
Thomas Liu
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Complete satisfaction. Totally professional, efficient and speedy service. Quality work. I would highly recommend this company to all of my many friends and associates. Thank You 5 STARS
Michael Galbreath
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was courteous, friendly and prompt. He completed my garage door repair in an expedient manner. Thank you Precision Door Service for a job well done.
Henry Serbantes
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision Door Services, looking for a price to replace a broken spring, and to see how soon they could be out. I was told a tech was in the area, and would be over within an hour. Technician show up, and gave the problem a review. They gave what I felt was a competitive price, based on phone quotes from other companies. Thank you again Precision Door Services.
Karmal Lachhar
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found Precision Door Service on a google ad and chose to use them because of their great customer reviews. The technician was fast and efficient in my garage door repair. Really impressed!
Danny L.
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door Service was very fast and professional in the repair of my garage door. The technician administered high quality work and a great explanation of the work that was necessary.
Noel Thomas
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hector was wonderful. He was very cheerful and knowledgeable. He arrived on time and explained his work thoroughly. Our garage door opens smoothly like when we first got it! Thank you Precision and Hector for being able to repair our garage door.
VINSHAN SINHA
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you Paulino. We are happy to be able to get our garage door working again. Paulino was on time and was very friendly :)
Amon Panno
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He did an awesome job! We would highly recommend Precision Door Services and Paulino. Thanks again! Keep it up.
Ravindran Sankaran
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike is a really good tech. He arrived to my house in the time window of my appointment and was very courteous. Thanks to him, my garage door works better then ever. I would highly recommend Precision Door to my friends and family.
Tunde Elegbede
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aramis was excellent., he was very fast and knowledgeable about his work. He was great, we would recommend them to anyone with a garage door problem
Steven Sirivan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hector was great! He showed us everything that needed to be done and made sure that everything would be done in a timely manner. We would highly recommend Precision Door Services to our relatives and loved ones! Keep it up!
Benny Talagtag
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was fast and professional. He was ontime and clearly explained what needed to be done to fix our garage door. I recommend Precision and will use them again.
Al C
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James did a good job. He showed up on time with a big smile. He gave us 3 options and after a short conversation we took the best option- a total rebuild of our garage door.
Lawrence S
Service Provided:
Garage Door Opener Install
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door was repaired quickly and at a good price. I would use again or recommend to friends.
Jenny Weh
Service Provided:
Install Garage Doors
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Saw all the good reviews on line and so called Precision Garage Door when our door was not working properly. Real professional experience. Paulino the technician was a nice, experienced and qualified technician. Had our door working better than ever very quickly. Thank you.
Rick Wade
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I liked all the reviews on website, so called. They sent a technician named Mike who was great. Called ahead of time to let me know what time he would arrive. Nice man and was very knowledgeable about garage doors. Great experience all the way around, definitely recommend Precision Door to friends.
Katie Lau
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called 3 companies and received no call back. We found Precision Garage doors in the yellow pages. They answered the phone and scheduled us the same day. Good job.
Carla Bowman
Service Provided:
Install Garage Doors
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I think the service was overpriced... $300 for a 30 minute repair is high, bay area or no. No explanation on what was broken and needed repairing or replacing. The tech essentially gave a price list... $300 to repair the opener, $600 to replace it or $1000 to repair/replace worn/broken parts including those on the door. When I told him I could replace the door for $1100 he said that would cost $2000. Take your pick. So, my choice was either throw away $50 or pay at least another $250 for the repair. I needed the door working so chose the repair. BTW Paulino, make sure everything works after the job is done. Nothing worse coming home to find out the opener light bulb doesn't work. That cost you a star.
Rick Wilkerson
A Response from: Pat Prendergast

Rick, We apologize for your having a bad experience. Have spoken to Paulino and you and hope this makes your end result a better one. Thank you for your business.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good and professional! Came out the same day I called.the tech was outstanding. I was lucky that I found this company on a Google search for garage door repairs! Thank you!
Matthew Hornung
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was OK, not great. Technician did not have the right springs the first time which he said almost never happens. People on the phone were nice and technician was competent when he did come back and complete the job.
Jeffery Gaut
A Response from: Pat Prendergast

Jeff, I apologize that we did not have all the parts the first time. It is something we work hard to avoid. I can frankly tell you we do complete over 98% of our jobs the first visit, but we let you down. I would like to discuss with you what we can do to make things right, so please call me back. Thank you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician know what he is doing. A job well done
Lin Liu
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician is very courteous and explained to me the work that needed to be done in great detail. I hope the job lasts a long time.
Audrey DeJesus
Service Provided:
Garage Door Opener Repair
Product:
Cables
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