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Read what people are saying
about Precision Garage Door in:

Antioch Area, CA

Precision Garage Door of East Bay
has received 178 reviews, averaging 4.92 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a broken spring and they came out same day. The technician went over all the work in the estimate, completed the work within an hour, and left the door running smoother than it had in years. Really great job.
Jerry Shaver
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were not sure if our garage door could be repaired as it was damaged some time ago and was now having great difficulty opening and closing. Our technician - Brandon Taylor was very professional and immediately diagnosed several problems. We were happily impressed that he had everything necessary for the repair in his truck!! He repaired it for us on the spot and did a great job!! It's once again working fine!!
Charles & Shirley Keller
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent experience! The technician installing the door and opener was friendly, courteous, and on time (that's important)! Very good work, programmed all of the remotes and reviewed how the door operates. And the product is very impressive too. Highly recommend these guys!
Jeff
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent company responded quickly to my concerns installer professional!!
Chris Wright
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was running late with the customer before me so he called to let me know the situation and then arrived when he said he would. I needed a lot of work on my garage door, new springs, new cables, a couple of new hinges, etc.. Travis explained everything and although the price was a surprise I had him do the work. Travis did an outstanding job.
Barbara Merchant
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a broken spring and needed same day service. Called at 6am on a Saturday and talked to a live operator. She got an appointment for 10am, that was awesome. Travis was my technician and he really knew his stuff. My garage opener was 20 years old. Travis replaced everything from the springs to a new opener. Loved the service and will recommend. Thank you Curtis Gross
Curtis Gross
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work by Sheridan Abad. He was very informative and communicative with the problems with my garage door and fixed it so that it works like new. Two thumbs up and a five star rating from me.
Tim Campbell
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very nice, police service worker, A. Broadskiy. Explained what I needed and had all equipment available. Installed new garage opener, explained how to use it. Very satisfied. Will highly recommed your company. Thank you
Diane Jones
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon Taylor is the type of technician I want whenever I need a professional: high integrity, genuine, honest and skilled. He goes above and beyond to help customers become aware of what our part is in maintaining our equipment and how little time, effort and product it takes to extend the life of our garage doors and openers. He demonstrates how to lubricate the rollers, springs, hinges and tubes. Shows us what spray to buy and use. I'm all for saving money and extending the life of all equipment, especially high cost items. Today I proactively replaced the original chain driven 1/3 hp (home builder -cheap!) garage opener because it was 10 years old and noisy. It was slow, as well. I researched and chose a "belt" driven model and swapped out the rail wheels (which were being dragged) for new rollers. I find it better to assess all aspects of the garage door and opener to maintain correct alignment and increased longevity. Brandon explained how the remote and control pad worked. He also programmed my vehicle with the new garage opener. He's really talented and wants to do his best always for the customer. He's the type of person you'd want the next time if assistance is needed. Brandon and Precision's phone/website are in my phone contact list! I practice proactive management -buy quality, good workmanship and see the value pay off long term. I did my research and I lucked out choosing Precision!
Linda Valentic
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was our technician. He was GREAT, knowledgeable, professional and very prompt. We are very happy with the service we received. We will definitely recommend Precision to friends and family who need garage door service. We had a new opener installed, new rollers, springs and cables. Our old stuff was on its last legs. Awesome from the beginning! Thank you!!
Vince Augusta
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with the repair work that was done. We would recommend Precision; five star service for sure.
Sandra & edwin Stokes
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis Behn was very knowledgeable, thorough and polite. He surveyed the garage door and explained what would have to be repaired/replaced. He was very efficient while working. I will highly recommend Precision (and Travis) to my friends and family. My garage door now opens/closes like a dream! I believe it is an excellent reflection on Precision Doors to have Travis Behn in their employ.
Vivienne Gallo
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Such great service. Very professional and honest. Trustworthy and genuine service men
Chukwubuikem Iwuji
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic service! Door springs broke and needed repair done ASAP.. Called Precision in the am and they had Paul out within a few hours. Did a great repair job at a reasonable price. Highly recommend Precision!
Mike Kren
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and experience. Paul Brinkman did an awesome job. Paul had all the different parts on hand and got the job done expertly Very knowledgeable Thank you
Matt Dubois
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gabriel was the best he came early, veryPersonable and professional explained everything to me and cleaned up after himself I highly recommend precision doors for all your garage door needs??????????????????????
Kami Hartwick
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech came to my house is for the money only. He came didn’t do anything I was complaining my GARADGE door not closing it open but cannot closed, all he does is stood by the censor and let me push the bottom on the wall and he said nothing wrong with it, so I ask him so your not gonna do anything I alredy told him that is not closing and he said I need a new GARADGE so basically he just came there to collect the money for him to come to my house, and try sell me a new GARADGE which skyrocket prices. He was gonna charge me almost 1,700 for just a new motor that you can buy at Home Depot for 240. Insane I wish I got his name as soon as I see him I just knew he no good, I use precision GARADGE before I have a good guy fix the problem without hesitate problem solve. But one employee that is not doing a good job will pull the business down.
Maddie
A Response from: Pat Prendergast

HI Maddie, I'm very sorry to hear about your experience. I tried calling about a week ago, as we would love the opportunity to improve on your customer experience. If you find some time, please feel free to reach out to chat. Thank you, Freddy Cespedes General Manager Precision Garage Door 510-785-9195

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Service Technician, Paul, was very professional. He explained in detail what was wrong with my garage door opener, what he needed to do, and provided me with a cost breakdown, including my eligible discounts. He was also prompt and completed the work in a timely manner.
Ted Unaegbu
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great service was here the next day. Had a battery issue it was fixed the same day.
Belinda Russo
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company is all about professionalism, attention to detail, every company personal is very friendly and polite, I used Precision years ago and their service is the most excellent then and now, I highly recommend Precision for all garage door services
Carlos Velasquez
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I wanted to write this review today give James Walker perfect A+. You can always count on expertise service from Precision Garage Door. Thank you!
Tyrone Lewin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was just super! Very fast warm and professional.
Anne R.
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

THIS IS NOT A COMPLAINT AGAINST TECHNICIAN HOWEVER I HAVE BEEN A CUTOMER OF PRECISION FOR ALMOST TWO YEARS AND WAS IN TOTAL SHOCK TO LEARN NECESSARY REPAIRS WERE TO COST OVER $500,00 I AM A SENIOR CITIZEN LIVING ON A FIXED INCOME DO I NEED TO SAY MORE??? LARRYLEACH3884@ATT.NET 925-628-1343
Lawerence Leach
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James W. Was amazing! He was professional, polite and quickly repaired my badly damaged garage. He explained everything I needed! He is wonderful. I would recommend James be your man any day!
Ashley Ritchie
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We chose Precision Garage door from the adds we had seen on TV. One call did it all. They are very courteous, arrived on time and had the problem corrected in a few min. the technician Mario was very courteous and explained everything that needed to be done. I would use this company again and recommend them to any of my friends or anyone that asked if I knew of a grage door repair company.
Roy Edmark
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service. Our technician Sheridan Abad did an amazing job. Grateful. Thank you, Diane Lofton
Diane Lofton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision presented itself as a professional business on its website and again when I called and talk to a representative who was courteous and helpful in setting up an earliest as possible appointment. Paul, the repairman who came to our house, was very knowledgeable. He spotted problems with our garage door that were about to get worse.The price he quoted was reasonable and he did the work efficiently and explained everything he was doing and why. A real good comfy all around.
Mark Maguire
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you Tim & Terry for a job well done. I am very impressed with the professionalism and knowledge that you to showed while repairing my door. I will recommend Precision Door Service to anyone in need of garage door services. Once again thanks for a job well done.
Tony Fidel
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was very personable, professional, knowledgeable and efficient. The garage door repair made my garage door brand new, it never moved so smoothly before. I would highly recommend precision door service to all my family and friends! Scheduling was a breeze and the representative was professional!
Jennifer Tom
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We needed our opener replaced. The existing opened was only 18/19 years old. Our installer, James, fully explained my options for a new opener and quoted a price and instal time. Once he completed the job, He explained the what he did, showed me all the new equipment, and fully explained the operation of the new opener. JaMes was friendly and professional. I highly recommend using Precision Door Service
Pete Ruegg
Service Provided:
Garage Door Opener Install
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