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Read what people are saying
about Precision Garage Door in:

Antioch Area, CA

Precision Garage Door of East Bay
has received 169 reviews, averaging 4.91 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was our technician. He was GREAT, knowledgeable, professional and very prompt. We are very happy with the service we received. We will definitely recommend Precision to friends and family who need garage door service. We had a new opener installed, new rollers, springs and cables. Our old stuff was on its last legs. Awesome from the beginning! Thank you!!
Vince Augusta
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with the repair work that was done. We would recommend Precision; five star service for sure.
Sandra & edwin Stokes
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis Behn was very knowledgeable, thorough and polite. He surveyed the garage door and explained what would have to be repaired/replaced. He was very efficient while working. I will highly recommend Precision (and Travis) to my friends and family. My garage door now opens/closes like a dream! I believe it is an excellent reflection on Precision Doors to have Travis Behn in their employ.
Vivienne Gallo
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Such great service. Very professional and honest. Trustworthy and genuine service men
Chukwubuikem Iwuji
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic service! Door springs broke and needed repair done ASAP.. Called Precision in the am and they had Paul out within a few hours. Did a great repair job at a reasonable price. Highly recommend Precision!
Mike Kren
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and experience. Paul Brinkman did an awesome job. Paul had all the different parts on hand and got the job done expertly Very knowledgeable Thank you
Matt Dubois
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gabriel was the best he came early, veryPersonable and professional explained everything to me and cleaned up after himself I highly recommend precision doors for all your garage door needs??????????????????????
Kami Hartwick
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech came to my house is for the money only. He came didn’t do anything I was complaining my GARADGE door not closing it open but cannot closed, all he does is stood by the censor and let me push the bottom on the wall and he said nothing wrong with it, so I ask him so your not gonna do anything I alredy told him that is not closing and he said I need a new GARADGE so basically he just came there to collect the money for him to come to my house, and try sell me a new GARADGE which skyrocket prices. He was gonna charge me almost 1,700 for just a new motor that you can buy at Home Depot for 240. Insane I wish I got his name as soon as I see him I just knew he no good, I use precision GARADGE before I have a good guy fix the problem without hesitate problem solve. But one employee that is not doing a good job will pull the business down.
Maddie
A Response from: Pat Prendergast

HI Maddie, I'm very sorry to hear about your experience. I tried calling about a week ago, as we would love the opportunity to improve on your customer experience. If you find some time, please feel free to reach out to chat. Thank you, Freddy Cespedes General Manager Precision Garage Door 510-785-9195

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Service Technician, Paul, was very professional. He explained in detail what was wrong with my garage door opener, what he needed to do, and provided me with a cost breakdown, including my eligible discounts. He was also prompt and completed the work in a timely manner.
Ted Unaegbu
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great service was here the next day. Had a battery issue it was fixed the same day.
Belinda Russo
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company is all about professionalism, attention to detail, every company personal is very friendly and polite, I used Precision years ago and their service is the most excellent then and now, I highly recommend Precision for all garage door services
Carlos Velasquez
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I wanted to write this review today give James Walker perfect A+. You can always count on expertise service from Precision Garage Door. Thank you!
Tyrone Lewin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was just super! Very fast warm and professional.
Anne R.
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

THIS IS NOT A COMPLAINT AGAINST TECHNICIAN HOWEVER I HAVE BEEN A CUTOMER OF PRECISION FOR ALMOST TWO YEARS AND WAS IN TOTAL SHOCK TO LEARN NECESSARY REPAIRS WERE TO COST OVER $500,00 I AM A SENIOR CITIZEN LIVING ON A FIXED INCOME DO I NEED TO SAY MORE??? LARRYLEACH3884@ATT.NET 925-628-1343
Lawerence Leach
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James W. Was amazing! He was professional, polite and quickly repaired my badly damaged garage. He explained everything I needed! He is wonderful. I would recommend James be your man any day!
Ashley Ritchie
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We chose Precision Garage door from the adds we had seen on TV. One call did it all. They are very courteous, arrived on time and had the problem corrected in a few min. the technician Mario was very courteous and explained everything that needed to be done. I would use this company again and recommend them to any of my friends or anyone that asked if I knew of a grage door repair company.
Roy Edmark
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service. Our technician Sheridan Abad did an amazing job. Grateful. Thank you, Diane Lofton
Diane Lofton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision presented itself as a professional business on its website and again when I called and talk to a representative who was courteous and helpful in setting up an earliest as possible appointment. Paul, the repairman who came to our house, was very knowledgeable. He spotted problems with our garage door that were about to get worse.The price he quoted was reasonable and he did the work efficiently and explained everything he was doing and why. A real good comfy all around.
Mark Maguire
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you Tim & Terry for a job well done. I am very impressed with the professionalism and knowledge that you to showed while repairing my door. I will recommend Precision Door Service to anyone in need of garage door services. Once again thanks for a job well done.
Tony Fidel
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was very personable, professional, knowledgeable and efficient. The garage door repair made my garage door brand new, it never moved so smoothly before. I would highly recommend precision door service to all my family and friends! Scheduling was a breeze and the representative was professional!
Jennifer Tom
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We needed our opener replaced. The existing opened was only 18/19 years old. Our installer, James, fully explained my options for a new opener and quoted a price and instal time. Once he completed the job, He explained the what he did, showed me all the new equipment, and fully explained the operation of the new opener. JaMes was friendly and professional. I highly recommend using Precision Door Service
Pete Ruegg
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called at 7:30am on a Friday morning. Alyssa answered the phone, and scheduled an appointment window from 8am-noon the same day. The technician, Paul, called at 9:30am to say he would be there by 10am. He showed up on time, created a detailed quote for the repairs needed. He said it would take about 90 minutes to fix. Ninety minutes later, he finished the job and provided me a complete printed invoice for my records. The garage door is back in service.
M Murray
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

repaired garage door they responded right away were out the next day made all repairs the tech tim was very coutese
Adele Floyd
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I want to express to the company and the installers employees that I had the best experience ever!! please give to Larry 10 stars , that help me with his first consultation on 8/1/2020 he is courteous, friendly and the patience the explain every detail. please send Larry again because I want to do my second garage. I have a 2 garage and I only did one because I was concern about the final look. Im very impressed with the quality of the door . please call me tomorrow to set up another appointment to do the second garage door, I was thinking to close it and make a wall but after I talk to my neighbors and saw the result , I can't wait to do the second door. " THANK YOU PRECISION GARAGE DOORS"
Efrain Osorio
Service Provided:
Install Garage Doors
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan came to my house on time. Guided me thru my problem with ease. Very professional and would ask for him in the future. Thank you.
Cathy Rego
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan arrived promptly, did a full inspection of the system and offered many options for service. I initially opted for a more budget friendly service, which Sheridan promptly initiated. After consulting with the boss, which she pointed out the importance of a safe installation, of a major security feature of the house was our priority, we opted to get all the recommendations done. Sheridan completed all the work within the hour, made sure I understood my invoice and how completing all the work would save us money in the long run. He showed me all the parts he replaced and we tested the garage door before he left. He didn’t leave a mess and was respectful of our house and all the COVID / Social distancing protocols while working. This is our first home so there was some sticker shock but overall from start to finish, from calling after hours and getting a person (Derek) to book us, to Sheridan arriving on Labor Day and getting the work done, their professionalism and service is worth it.
Sean Lacsado
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was reading my daily East Bay Times when I came across a full page ad from Precision door service and liked their intro. price for an inspection of my two garage doors. The person who performed the service, James W. , was very professional and really knew his garage doors and openers. Would use the Company again in a heartbeat!! Dan Denis Brentwood summerset 11. They also gave me a discount for being a Veteran!! Now thats what I call class.
Dan Denis
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The worker you sent to fix my garage door was very professional and very professional.
Leslie Jones
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job by the installer. Fast service, honest estimate, cleaned up all materials. Can't speak yet as to the durability of the garage door opener, but it's working fine so far. The rolling code is a safer technology than the old dip switch, fixed code, and it was a needed upgrade. Ability to open the door with a smartphone eliminates carrying a remote around. Nobody should leave an opener on their visor, name and address is right there on your car registration. Precision has provided some important safety features for us. Good job!
Antioch Client
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Brinkman was my technician. He was courteous and completed the work really fast. The door is like new again! Thank you for the quick response!
Karen Cardinale
Service Provided:
Garage Door Repair
Product:
Rollers
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