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Read what people are saying
about Precision Garage Door in:

Antioch Area, CA

Precision Garage Door of East Bay
has received 105 reviews, averaging 4.90 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician was Sheridan, he was very professional. He was very kind and took the time to explain to me the mechanic's of the garage door and how spring functions . I was very satisfied with my service and Sheridan was great!
Carrie Merdith
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very responsive to my situation. Had someone at our home within an hour. Jerry Parker was our technician and he did a professional efficient and awesome job! It was well worth the cost to get both of my garage doors working again. And it was a very hot day so working in the garage was especially challenging. Thank You Jerry!!
Jane Mclaurin
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our spring broke this morning. Our door is only 5 years old. We got a same day appointment. Mario was our tech and he did a GREAT job!!! Professional and very helpful
Lonnie Ellis
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was very professional and prompt in their response to my call. The technician ( Jerry Parker) called with an arrival time and showed up right on time. We talked about our options and decided on the best solutions for our repairs. Jerry had all the parts on his truck and went right to work on the install. Couldn't be happier.
Dale Moscrop
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan did an excellent job in explaining the issues and in repairing my garage door. I highly recommend him.
Michael Monahan
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service prompt and friendly thanks great job
Mike Aiello
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent worker excellent work !
Alfonzo Nelson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was terrific! Knowledgeable, professional and efficient. We can’t even hear the new door opener!!
Harvey Benstein
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My wife was home she was very satisfied with the service and the tect xplained why the door broke..its an excellent door.
Juan Ortiz
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast responses.
Valeriano Marigmen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Blake did an excellent job, very accommodating and knowledgeable.
Junald Abalos
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry Parker was professional and took pride in his work. I would highly recommend him and his excellent service!
Scott Wegenke
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It has been over a month now since James and Jerry came and repaired my boggled attempt to install a new garage door opener. I installed the opener on a Saturday and, the install was fairly easy, but the door just did not work right. The door would catch and sometimes get tweaked, not come up all the way, or go down all the way. I called Precision on Monday and was talking with an extremely pleasant and professional scheduler. She asked if they could come out the next day, Tuesday, and I explained that it would not work with my work schedule. She then explained that they have evening appointments, and that they have an opening for 5pm Tuesday. I booked the next day appointment. About 30 minutes before the appointment I received a call from James that he was on the wat and should arrive in about 15 – 20 minutes. Upon arriving, James introduced himself and Jerry, a training technician. After showing James/Jerry the new garage door opener installation and a visual inspection of the door, James (and Jerry concurred) that the problem was the spring. Based on the age, they also recommended that I replace the rollers with newer “nylon” rollers. They wrote up the contract and started the work. Less than an hour later they had replaced all parts, had the door opening and closing and started on “optimizing” the new opener setting the travel, adjusting the belt and setting the stops. They also showed me how to lubricate the moving parts. The total repair took about 2 hours and the door has NEVER work that effortlessly or quiet! James and Jerry were the epitome of professional and knowledgeable! The company needs to video these guys and use it as a training video for others. I cannot come up with one negative from this experience starting with the call to the repair service to the follow-up email asking if everything went well! Precision Garage Door (East Bay) you need to use a 10-star, rating system so I can give you a 20! Great job! Thanks! Ron
Ron Albright
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called to have the chain tightened , door lubed, purchase two openers and opener pad. I was very pleased with technician Gabe Van Blake, he was very professional and friendly. He checked the door for proper movement, gave me a quote of how much it would cost prior to work. I recommend this company.
Melanie E.
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This may be my best service repair ever. Less than 24 hours start to finish. My garage door mechanism broke on Saturday afternoon. I called Precision Door and they had a technician out the next morning. The technician Mario (really nice guy) explains completely and clearly what the problem is and what is necessary. He installed the needed part, made the necessary adjustments and made sure I was happy with how everything worked. Great job, Thank you Mario.
Ralph Spencer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five star Excellent service .
William Doyle
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gabriel was flawless, polite, to the point, and his work was excellent. The garage door was jacked by the trunk lid. Before I could make it even worse - I called Precision after some quick research and was not disappointed. Thank you Precision!
Edward Zick
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding same day service. Very professional and friendly. Our technician, Cem was very knowledgeable, friendly and a great representative of the company.
Tim Guernsey
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Haziel was on time & professional. He explained what was going on with the repair & gave tips on how to maintain my garage door. I’d recommend this company to my neighbors. If I ever need service again I will be sure to call. $$ we’ll spent ???? Thanks
Katesha Johnson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your tech that came to my home did a super job for me. He was very nice and respectful. The only thing I wasn't really happy with was the price. But thats my problem not your. Would love to see a senior discount. You did everything your web site said you would. Thanks C Jenckes
Carol Jenckes
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James W. was extremely professional and personable. Excellent service.
David Watts
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was good and worked efficiently, so the 5 stars are for him. After seeing what was done, and considering the time it took, I think that the price was too high.
Craig Marquardt
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five stars, excellent customer service. I will be referring all of my friends and family.
Mark Hanna
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Stars
Rick Escaranio
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

i called two other companies and couldnt get service for three days to fix broken spring and cables with your company i got next day service to fix my problem. i didnt think i was going to spend that much money to fix the problem but the technition made me feel comfortable and explained the reasons for adding an extra spring and other parts for a longer lasting and SAFER garage door for my wife and I his knowledge and experience was big. this a very professional company. Brian and Sookie Kring
Brian & sookie Kring
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joshua Kinder was the tech, and he was wonderful . He explained everything so well.
Judy Lemler
Service Provided:
Garage Door Opener Install
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Expensive but our garage door is working
Willis Ridgle
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I used this company the last time my springs broke, so I thought I would use them again. The only thing I did not like is when I called they told me it would be $300.00 for two springs, plus half of the service call which would have been about $25.00 - the springs ended up being $350.00. I was not happy about that. I should have sent him on his way and called another company. Then he tried to sell me all kinds of stuff that would have cost $1,200.00. I could probably have replaced my whole door for that or a little more. He did a great job but there was too much emphasis on him trying to sell me more than I asked for or wanted. The door is old but very well maintained, as he could see.
Greg Logaburn
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service Serviceman very polite respectful and professional gave me a couple repair options. Did his work and left no mess.
John Beitia
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars!!! Customer service was just amazing from Chuy. He kindly walked me through the process and it was a very fast repair! Definitely 5 stars
Alexis Ayers
Service Provided:
Garage Door Repair
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