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Read what people are saying
about Precision Garage Door in:

Hayward Area, CA

Precision Garage Door of East Bay
has received 128 reviews, averaging 4.82 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work! Super satisfied with the work performed, great price and service.
Claudia Nerio
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I never received a receipt for the 1st job done. I also need copy of Warranty and instruction to open the door when it's stuck. I needed to recharge my electric car but couldn't open the door. How do I open the door manually the next time it's stuck OR if we have a power outage. Just talked to the guy who fixed the door. He said labor charge is $89 and service call is $49.95. Shouldn't the service call fee be folded into the labor charge? Your fees are unreasonable and unfair! We are seniors on fixed income. Do not overcharge! Today's charge of $433.54 does not describe what was fixed.
Ida Lozares
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

bottom line the door got fixed! (broken spring) But the tech was very unhelpful, could not answer questions and tried to pad the bill with unwanted maint. Finally he was politely TOLD three times to PLEASE keep the gate shut, dogs. He disregared this. might look elsewhere next time!
Brad Fritchman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I checked the Diamond Certified service and located your advisement with many recommendation. Your serviceman, Sheridan, provided details to replace our old opener and suggested to replace other related parts on the door. It worked out well to our expectation.
Ken Lam
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used your service before and were satisfied by the quality received.
Bill Felker
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Pat, I would like to thank you and your team for a job well done, Larry came out to measure, Tina is awesome, she runs the front office like command central. Which is what you need in this business. We had a problem, Tina got on the phone and took care of it on the spot. And the Installer! I forgot his name, so sorry! He called, he came, he did a perfect job. You can just tell when when a guy knows what he is doing, and does it well he. Thank you guys! Roy. W. P.S. Pat, you should take these guys to lunch. They make you look good. LOL.
Roy Williams
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Brickman was the service tech that came to fixed our garage door. He came on time as promised. Very knowledgeable and explained to me what needed to be done but no pressure.
Edelwina Manansala
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Took a while for the door to get made and get scheduled. Showed up on time. Did a great job on the install. Left the area very clean
Anjanette Scott
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Coming home from shopping at 7:30PM, I heard a loud bang and discovered my garage door won't open. I called Precision Door Service at about 8 PM and was able to talk to a live person who was very pleasant and helpful, not an answering machine. He arranged a technician to come the following morning between 8:00 and Noon. At around 9:30AM, James W. was at my door to repair the garage door. He was professional, communicated his findings, made recommendations, and was very efficient and knowledgeable as he completed the work in a little over a hour. I am satisfied and confident that I have a garage door that is almost as good as new. I highly recommend Precision Garage Door Service and James W.
Judy Kano
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My service was totally outstanding, this was one of the best service I have experience when addressing my garage door issues. I highly recommend precision to family and friends
Yvonne O'neal
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I highly recommend Precision. Very professional in every aspect from the initial conversation and scheduling of the visit to the completion of the installation. Jerry, our service rep, was very prompt and courteous and explained clearly the various options available to us including the pros and cons of repairing our old garage door opener vs purchasing a new one. Everything was done to our satisfaction within 24 hours of my call.
Kenneth Halverson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast service and was very knowledgeable. Door is very quiet now.
Donna Burmann
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks for the new lift master garage door opener. James the tech was outstanding, his knowledge and workmanship was cool to watch. He's also a great guy. Thanks james. Thanks percision. no more RS doors. Co.
Edward Terin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome service performed by Jerry Parker! He installed a key pad for me. Fast and efficient, very friendly and full of information and helpful tips about my garage door that I never would have thought of!
Gabrielle Raumann
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario and Erik repaired/replaced old faltering cables and drums and installed a new motor. They worked efficiently and pretty quickly despite the late hour and what was already a long day for them. They deducted all of the service fee because they arrived so late. The recommended solutions resulted in a better door at a reasonable price.
Moira Simmerson
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Stellar service provided by your tech, Mario. Called for service at 6:30am, scheduled appointment window was 0800-Noon. Mario arrived promptly at 8:00!! I thought the cable was broken, did not realize it was the spring. Mario set to work immediately, replaced the spring and bearing plates, lubed all the hinges and tracks. Job completed in about one and half hours. Mario was very knowledgable and efficient. And very kind eyes!! I will certainly recommend your company to family and friends should they ever require your services! Job well done!!!
Sue Hansen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Made a same day appointment with Precision to install torsion springs to replace extension springs, and to install a Liftmaster 8500 opener. Technician Gabriel called ahead, arrived early and was.very pleasant. I told him what I wanted to have done. He worked up an estimate. The only issue I have with Precision is the VERY high price I was charged for the opener. More than double what I could have paid online. I don't mind Precision making a reasonable profit, but MAN!. I almost did not have this part of the work done because of this price, and was doing to just have Gabriel do the spring replacement, which I can't easily do. But I would have had to install the opener myself, (which I have done in the past--not difficult), but since Gabriel was there and had everything needed to do the job, I went ahead and had the whole thing done. He did a great job, set everything up, showed me how it worked, and cleaned up. Great representative of your company. Mostly a great experience. I am only mildly bitter at the price I paid for the unit, hence the 4 stars. I will get over it eventually. But MAN!
Ron Kirkeeng
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had both single doors worked on, the only problem I have Jerry never told me the cost that these rollers ( over $500.00) he changed would cost. I see improvement the one door I hadall my trouble with. When one of your people delivered my receipt to me he informed me there is no warranty on your work, that I don't like. I do like to know that any work I payed to have done is warranted.
Emile Lassalle
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision is a rip-off. Some JACK-ASS came out to my house and tried to sell me a whole brand new garage door for $5,000 and all I needed was 2 Springs. They try to sell me 2 springs for $619 I told the guy to get the hell out of here. I called another garage company called ALL BAY garage doors. They are the nicest people around and only charged me, 295.00. So Precision go rip somebody else you're not going to rip me off. Jim Martin, Castro Valley, California.
Jim Martin
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ok...I give these gusy 5 stars....good phone when you first call in, very professional, excellent appointment setting, and the the person that showed up knew his stuff. Problem solved. John was my service tech..great guy. Thanks P.S. I called Sunday AM.....they were here by 5PM Sunday....springs, rollers replaced...door works great.
Paul Gordon
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry did a great job explaining what was wrong with the door and fixing the problem. I will definitely use them again.
Mike Merithew
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gabriel was the technician who came to my house. He called 30 minutes before he arrived to let me know he was on his way which was very considerate. Gabriel was helpful, explained what he was doing, was professional but friendly at the same time. He fixed the door and asked if there was anything else he could do, which I thought was above and beyond good service. I would definitely consider Gabriel an excellent employee for your company, he set the example of what good customer service is.
Nancy Langella
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Blake did a wonderful job he was on time and so efficient what a great personality also the new motor and the bearings are so great they're so quiet what a difference I'll be sure to recommend you to everyone that I know thanks a million
Patsy Helton
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A live person is available to assist when you call Met my expectations: On time arrival Completed job without delays Gave me options on repair job before starting the job Ran inspection tests before leaving to make sure the job was done right & I was satisfied Cleaned up!
Arlene Brice
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jim and Chewy are very knowledgable technicians. They did a great job fixing my garage door and servicing the components to ensure its longevity! My broken spring was repaired within a reasonable time. I highly recommend this company for any type of garage door work!
Shaun Manalo
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James called ahead of times to let us know the estimated arrival time and he was on time and examined the problem. He explained everything clearly and gave us all the available options for the repair needed. He was very professional and efficient. He did a clean job and our garage door is better than before.
Prakash Moorthy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joshua explained everything that was needed for our garage door upgrade. He installed two automatic garage door openers and changed all the rollers and both springs. I'LL DEFINITELY RECOMMEND PRECISION!
Alfonso Estepa
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Corey was very knowledgeable about handling my garage situation. He did an excellent job. Thank you.
Shalini Sharma
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your company is outstanding! James got right to my home. He gave a through explanation of what needed to be done. He installed a new opener and fixed the garage door, making it like new. He explained the charges in detail. James is an asset to your staff. James and your company get 5 stars from me!
John Regan
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your repairman was great. He was very knowledgeable and friendly and is an asset to your company. A fine job and a most personable friendly agent of your company. Thank-you for your service and keep up the great work.
Dennis Thomsen
Service Provided:
Garage Door Repair
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