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Read what people are saying
about Precision Garage Door in:

Hayward Area, CA

Precision Garage Door of East Bay
has received 145 reviews, averaging 4.83 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service repairer was thorough & efficient. Gave us 3 optional repairs & got the job done even though it was late evening. Great job
Cheryl Gunsell
Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was very efficient. I would recommend him.
Paul Davison
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Luigi Lopez, Technician was great. He called me to let me know his arrival time. He was on time and I was so, amaze he was ready to work had his mask ???? on considering the time we live in . He observed the garage and begin to work. I had the original old garage and motor when I moved here so it took him awhile but I'm very glad with his work. You rock. Thank you, job well done ????
Tonja Fuller
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was wonderful. He called me ahead of time and was on time. He works so hard on my project. It was one of the hottest days this year and he didn’t complain he just kept working in the hot sun. Very professional. I would use this company for sure anytime.
Susan Terry
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I received same day Service for my Broken Garage Door. Brandon arrived on time and provided a detailed list of what was needed to be done to get the door back in working condition. He completed the repair in record time. We would recommend Precision to another client.
Hull Nancy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Because your sticker was on my garage opener and easy to find
Noble Cobbins
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex is very punctual, knowledgeable and take pride in offering excellent customer service.
Kimberly Simpson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Installer got right to work upon arrival. Installed new door and opener in about four hours. Tested door, cleaned up and hauled old door and opener away.
John Marquez
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called at 9:30am and James was there within 45 minutes! Very professional and awesome service. Really impressed with the new opener. Super quiet and I can even make sure my garage door is shut via my phone. I will always come back to Precision. A+
Branden Bates
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Timely and efficient. I have been brought into the 21st century with a new opener system. If I had known how much more quiet this new belt opener was, I would have done it long ago. Alex was pleasant and informative and would always opt to work with him in the future.
J. Kayson
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

ou’re service guy that came to my place was awesome and honest. Your operator that picked the phone up was nice but I feel like I was lied to. I SPECIFICALY asked the price for a new opener ( the motor) as well as installation. I also asked how much it would cost to repair. I was TOLD $495 plus a discounted service call fee of $25. “ that’s it?” “ yes”. So for installation and repair of the door and the unit it’s $515 plus tax. Yea no. I spend over $515 for the repair and your tech told me it would be another $800 for a new unit and installation ( motor, drive rail, sensor eye and control). So in the end I went from expecting to spend just over $500 but in reality it would have cost me about $1400. I didn’t buy the new unit because of the “ missinfomation”. I would have had no problem spending that if I was originally quoted that. Thanks for the repair, he was good. Going to the next company for a replacement.
Ryan Preston
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very efficient and fast. Thank you so much.
Jasreen Mohammed
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James did a grate job on my garage door with the installing the new springs and end bearing plates in less than 1 hour.
Masa Shimizu
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Could not have asked for a better experience from the moment I booked my appointment to the end of having my new garage door opener installed! It is an absolute joy to open and close my garage door now. Smooth and most of all whisper quite. 1/2 HP Lift Master is the best, as well as, lots of great little features on the control panel. Thank you Precision!
Pamela Roberts
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Arrived in a timely manner. Looked at the issues. Analyzed the situation and gave us options. Then fixed the garage door.
Bob/Carolyn Burke
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My service technician was Mario. He was incredibly courteous, professional, and above all, conscientious of adhering to the proper social distancing guidelines laid out by the CDC. His installation was quick thorough.
Norris Lewis
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I ordered a glass door with panted aluminum frame, track & motor. Precision was 20% less then the competition. When the installer finished the installation he pointed out a buckle in the frame that I would not have noticed and ordered a new panel to be installed.
Bill Bergstrom
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work! Super satisfied with the work performed, great price and service.
Claudia Nerio
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I never received a receipt for the 1st job done. I also need copy of Warranty and instruction to open the door when it's stuck. I needed to recharge my electric car but couldn't open the door. How do I open the door manually the next time it's stuck OR if we have a power outage. Just talked to the guy who fixed the door. He said labor charge is $89 and service call is $49.95. Shouldn't the service call fee be folded into the labor charge? Your fees are unreasonable and unfair! We are seniors on fixed income. Do not overcharge! Today's charge of $433.54 does not describe what was fixed.
Ida Lozares
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

bottom line the door got fixed! (broken spring) But the tech was very unhelpful, could not answer questions and tried to pad the bill with unwanted maint. Finally he was politely TOLD three times to PLEASE keep the gate shut, dogs. He disregared this. might look elsewhere next time!
Brad Fritchman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I checked the Diamond Certified service and located your advisement with many recommendation. Your serviceman, Sheridan, provided details to replace our old opener and suggested to replace other related parts on the door. It worked out well to our expectation.
Ken Lam
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used your service before and were satisfied by the quality received.
Bill Felker
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Pat, I would like to thank you and your team for a job well done, Larry came out to measure, Tina is awesome, she runs the front office like command central. Which is what you need in this business. We had a problem, Tina got on the phone and took care of it on the spot. And the Installer! I forgot his name, so sorry! He called, he came, he did a perfect job. You can just tell when when a guy knows what he is doing, and does it well he. Thank you guys! Roy. W. P.S. Pat, you should take these guys to lunch. They make you look good. LOL.
Roy Williams
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Brickman was the service tech that came to fixed our garage door. He came on time as promised. Very knowledgeable and explained to me what needed to be done but no pressure.
Edelwina Manansala
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Took a while for the door to get made and get scheduled. Showed up on time. Did a great job on the install. Left the area very clean
Anjanette Scott
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Coming home from shopping at 7:30PM, I heard a loud bang and discovered my garage door won't open. I called Precision Door Service at about 8 PM and was able to talk to a live person who was very pleasant and helpful, not an answering machine. He arranged a technician to come the following morning between 8:00 and Noon. At around 9:30AM, James W. was at my door to repair the garage door. He was professional, communicated his findings, made recommendations, and was very efficient and knowledgeable as he completed the work in a little over a hour. I am satisfied and confident that I have a garage door that is almost as good as new. I highly recommend Precision Garage Door Service and James W.
Judy Kano
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My service was totally outstanding, this was one of the best service I have experience when addressing my garage door issues. I highly recommend precision to family and friends
Yvonne O'neal
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I highly recommend Precision. Very professional in every aspect from the initial conversation and scheduling of the visit to the completion of the installation. Jerry, our service rep, was very prompt and courteous and explained clearly the various options available to us including the pros and cons of repairing our old garage door opener vs purchasing a new one. Everything was done to our satisfaction within 24 hours of my call.
Kenneth Halverson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast service and was very knowledgeable. Door is very quiet now.
Donna Burmann
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks for the new lift master garage door opener. James the tech was outstanding, his knowledge and workmanship was cool to watch. He's also a great guy. Thanks james. Thanks percision. no more RS doors. Co.
Edward Terin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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