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about Precision Garage Door
Precision Garage Door of East Bayhas received 2329 reviews, averaging 4.84 Stars:
Livermore, CA
Service Provided:
Product:
Service Technician Team: Mario Mojica
Antioch, CA
Carlos the technician replaced my motor on my garage door. Excellent, professional, and knowledgeable service. Great service. Thank you
- Della Lorenzetti
Product:
Walnut Creek, CA
Great experience. I had a broken spring and called Precision, someone answered took my information and 3 hours later, James arrived. He gave me a quote and an hour later he finished replacing both springs and upgraded my old rollers. My garage door never worked or sounded better! Professional, on time and quality work. Couldn’t be happier with the service.
- Bill Oneill
Product:
Danville, CA
The Tech showed up on time and was took care of the problem right away. He also provided options for future potential problems. Should I ever need service on my garage door again I will most certainly call Precision Garage Door.
- Barry Stallard
Product:
Alamo, CA
I was very pleased with the quality of work performed by Sheridan Abad. He explained everything to me as well as showed me my old parts and compared them to the new ones he put on my door. I would recommend him to my clients and friends. Thank you Precision Door Company for having such a good employee as Sheridan Abad. Gretchen
- Gretchen Bryce
Fremont, CA
A couple of weeks back our garage door would not shut properly and one of the rollers came off the track. It was late afternoon. But, Precision came through for us. Our technician, Rodney was awesome! He explained the issues with our door. He offered friendly advice and suggestions. He wasn't trying to upsell on unneeded repairs. He was kind and professional. Rodney spent several hours replacing outdated parts and explained the function of the new opener. We were so happy with the service and repairs! We really appreciate Precision Garage Door Service and highly, highly recommend them!!
- Terry & Carole R.
Antioch, CA
Rodney was excellent. He was on time, professional and explained everything in a way that we could understand. He was fast and efficient and very respectful. I feel very comfortable with Garage Door Precision and will definitely refer them to family and friends.
- Hoda Saki
Product:
Richmond, CA
Our service technician Patrick showed up exactly when he said he would and was incredibly professional. He clearly explained our options and quickly went to work repairing our garage door. I particularly appreciate the efforts he took to protect the cherished classic car we keep in our garage. This is the best customer experience we've had in a while -- totally recommended!
- Kevin Heard
Livermore, CA
I received a call from the Technician 30 min before his arrival as promised. He was courteous and knowledgeable. However the cost for this work, a Garage Door equipment replacement was 5x more than expected. I declined to have them do the work.
- Richard Ryan
Livermore, CA
My garage door became slightly unhinged. I called for help and was scheduled for mid morning. When Travis arrived it just took a few minutes to assess my problem and give me an estimate. I was shocked when he asked if I wanted done today! Within a couple of hours, my garage door acted like new!
- Marvin Cope
Castro Valley, CA
Our technicial Rodney was prompt, thorough, honest and friendly. He did a great job explaining all options with costs which made our decision on what to do easy. Rodney also followed up with some basic training on our new install. Very happy with the end result as our garage was left clean and our garage door is humming !
- Wilken Louie
Product:
Union City, CA
Mario called before arrival. Arrived on time and took time to listen to my concerns and questions. He went right to work repairing our door and recommending upgrades that will lengthen the performance and life of our door and motor. He is a excellent employee and an asset to your business. I will highly recommend him to all my neighbors and friends.
- Michael Finney
Livermore, CA
Carlos was friendly, professional and gave me options for my garage door repair/replacement. Based on the damage, I am purchasing a new door. I really appreciated the Precision came out the same day, since I could close the garage door after it got jammed. Thank you so much for such great service. I highly recommend Precision.
- Lida Cavalieri
Castro Valley, CA
Can’t recommend this company more! Called them at 1am to book an appointment the same day. The service rep on the phone and the tech that came out was awesome. Paulino and Chris were friendly and experts at their craft. We operate our business out of our garage and our cable system broke causing us to shut down for maintenance. They showed up, diagnosed the problem, and repaired it within 45 minutes. Great experience and highly recommended!
- Brandon Westeren
Product:
Lafayette, CA
We called and were able to have someone come out in the hour. They addressed the problem and were able to fix everything immediately. Very professional and efficient.
- Kim Hamill
Product:
Service Technician Team: Patrick Leahy
Hercules, CA
Excellent customer service. It was explained to me what was needed, options and cost. After installation technician made sure to answer all questions l had. I feel so much better knowing my home is secure.
- Edm
Product:
Service Technician Team: Patrick Leahy
Alamo, CA
Very professional and quick response. I had my spring and hardware replaced and its like a brand new door.
- Mike Giovannetti
Product:
Orinda, CA
Travis was absolutely incredible. I had been putting off dealing with my garage door system for a long time and it finally just gave us so much trouble that we had to do something. I booked an appointment online with Precision. Travis let me know by phone and text when he would arrive, which was exactly within the time given. He took a lot of time to review the situation and go over it with me. I figured I'd have to make another appointment to implement the fixes he recommended but he said he had everything he needed, including a new motor (!), with him and could do it now. He spent the next hours painstakingly putting the new system in place and then walked me through all the things I needed to know. Travis was a true professional in every sense of the word and did a fantastic job. I'd recommend him and Precision wholeheartedly. Thank you!
- Janet
Product:
Service Technician Team: Travis Behn
Danville, CA
Very pleased with professional service and timely response for fixing my garage door. James Walker was helpful in explaining issues and expected repairs and costs. Definitely will use Precision again.
- Diane Cox
Oakland, CA
Our technician was Patrick Leahy and he was great. He did a thorough inspection. The unit couldn't be repaired so he provided the band-aid solution and also the option to replace the unit, springs, cables and rollers. He explained everything so well we were completely comfortable doing the complete job, which he finished in under 3 hours, then spent at least 45 minutes explaining all the repairs, how to use and program the opener, and how to keep everything in top condition in between routine service appointments. I wish Precision serviced the foothills where we have a cabin, as I need similar work there. All in all, we are very pleased.
- Jim Carriere
Product:
Service Technician Team: Patrick Leahy
Danville, CA
Quick to respond and honest service. Patrick came on time and quickly diagnosed our problem with the garage door. He was able to provide a fair estimate for repairs, and it was done promptly. The customer service compared to other contractors we have used for other projects was at a very high caliber as Patrick was very kind and professional.
- Brian Croskey
Union City, CA
Jose did a good and efficient job repairing my garage door. He was very thorough checking the doors working parts. He explained to me want parts needed replacing.
- Dennis Miller
Concord, CA
Sheridan helped us with garage door repair. He is friendly and efficient. Highly recommended him if you need help in Vallejo, Martinez, Walnut Creek and Concord area.
- Liam C
Pleasanton, CA
Tech called when he was on his way & even arrived ahead of schedule. Tech was very professional, polite & courteous. He explained everything that needed to be done , gave me 3 choices of work needed, but did not push to do anything more that I wanted to do. I highly recommend this company.
- Laurie Stanec
Hayward, CA
Excellence, in every possible way. Appointment chat, tech arrival, diagnosis, explanation, then repaired even better than it was before. Very reasonable pricing.. Carlos also explained a bunch of things I never knew about garage doors, and then he fixed my garden hose. Highly recommend.
- Dorothy Bean
Berkeley, CA
I really tried to fix it myself. I looked at YouTube videos. I pulled out the manual.I pulled out my ladder and set up in the garage. But the door kept reversing. It mostly happened when I was in a hurry to leave and was forced to sit in the driveway watching the door touch down then happily return to the horizontal position. Like 6 times in a row. So it's hot today, everyone is cranky and I called Precision Door. I just couldn't have another night of worrying that garage door was going to fly open and go up and down and up and down all night. They sent James Walker. YAYYYYYY! It's fixed. Of course it behaved for him. Thanks again, Precision Door. And James W.
- Karen Lou
Berkeley, CA
Bachir was just the best. He diagnosed the problem instantly (broken spring,) explained all the options and spent the next 3 hours fixing everything. Thank you Precision for excellent service, and thank you Bachir for being so nice, and so thorough.
- Jane Hammond
Pleasanton, CA
The technician did an excellent job - right away found the problem and took care of it. Very professional - asked if we had any guestions. He wanted the door tested (opening - closing) before he left to make sure it was working properly which it was. Thank you for the quick response when I called to set up appointment.
- Dolores Gross
Oakley, CA
Everything about my service was great. My technician, Carlos, was excellent from start to finish. Highly recommend!!!
- Jim Pickard
Product:
Service Technician Team: Carlos Larios
Pleasant Hill, CA
Excellent teamwork by Travis and Salvador. I am super pleased with the outcome. They also gave me great advice on the existing opener that is beginning to show its age.
- Jim Bonato
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Precision came right on time and evaluated the situation and changed all the necessary parts and got the job done in a few hours. Very reliable and fast.
- Cynthia Gee