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Read what people are saying
about Precision Garage Door in:

Newark, CA

Precision Garage Door of East Bay
has received 33 reviews, averaging 4.76 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I wasn't satisfied with the service, because the service person said he cannot look into the opener as it does not have battery backup. I insisted him to at least open and see and let me know what the issue was let alone fixing it. If I was asking to install a new opener and it didn't have battery backup that makes sense to not work on it, but to repair the existing one I was told it couldn't be done. Mine was detached garage, so it could have been given consideration without the battery backup model. The service visit was of no use and I paid $70 compared to the $49.95 advertised in the newspaper. When I called back to set an appointment to install a new opener that I purchased, I was told that 3rd party openers will not be installed and only the openers sold by precision garage door service will be installed. I didn't have a good experience. I selected your service based on a neighbor referral. They bought an opener and got it installed but for me that type of service was refused. Please provide the service worth the service charge.
Vimaladevi Rajakanthan
A Response from: Freddy Cespedes

Hi Mr. Rajakanthan, I'm sorry to hear about your customer experience. We like to have happy customers. If you would like to chat and see if we can improve on your initial customer experience please give me a call @ 510-785-9195. Ask for Freddy. While we do have certain policies regarding existing motors, our main priority is to have happy customers. So I'd love to be able to help and clarify a bit. Thank you, Freddy Cespedes General Manager Precision Garage Door

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan accurately diagnosed the problem with our garage door. He was professional and very knowledgeable. He had a positive attitude and went above and beyond to fix the problem. We highly recommend him.
The Kumars
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called in and booked appointment to inspect and said promotion is 50% off of $49.95. Tech Phillip did not honor it and did not bother to check with the persons I called in. Poor service
Dao Nguyen
A Response from: Freddy Cespedes

Hi Mr. Nguyen, I'm sorry to hear about your experience. We always strive for TOP customer service and it sounds like we miss the mark on a few things here. I tried calling you back on 12/3 to chat a bit about your experience and also see if there was anything I could do to improve on that. Possibly help you out with the service fee? In any case, hope we get to chat. If we don't have a wonderful holiday. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The garage door repair and service I received on November 17, 2021 was outstanding and Im a very satisfied customer. My garage door became inoperable due to a broken spring and other worn hardware. The garage door was 7 years old and had not been maintained. The service technician explained the problem, my options, and then he was able to replace the the broken, as well as the worn parts. He also adjusted and lubricated the chain on the automatic garage door opener. All the work was completed in 2 hours. He also applied lubricant to an adjacent garage door. Best of all, I could get my parked care out of the garage. The service provided was above and beyond!
Nancy Graef
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician that came out was fast and professional!
Glen Dewey
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good service, fast and efficient, wanted to ask is there way i can get a receipt
Robert Vera
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I highly recommended Mario to anybody. He is knowledgeable, soft spoken, focused and explained clearly what the problem and expecting to repair.
Lani Zimmerman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repairman installed replacement opener quickly and expertly. He explained it all to me and programed my car and an extra remote opener device for me.
Robert Fingerhut
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have selected Precision Garage Door Service as I have successfully installed my garage door with the same company back in 2011. The springs lasted 10 years, no problems.
Dumitru Armulescu
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Tech Sheridan Abad did excellent job and was very fast. I am very happy with his work he is very good and hard worker. His quality of work was clean and neat. His company should give him a good review for the work that he does. Highly recommended, Sheridan Abad/ Precision Garage Doors! Sheridan showed up on time in a mask, explained in detail what needs to be done, and the associated cost of garage door opener repair/replacement.
Avinash Chand
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We emailed about a new garage door we needed. I got a return call with in a half hour, the appointment was made for the rep to come out and quote us. He was on time, nice and knew what he was selling. My only issue was the wait for the new door about 2 months, but that is on me. I just wanted our new garage complete :). It was well worth the wait. We got the call that the door was ready for installation and the appointment was made. The service techs who installed our door were amazing. They installed the door and showed us the ins and outs. They cleaned up after themselves. We would have not know that they had been there if it wasn't for the new door. Which is exactly what we wanted. It is beautiful. I will recommend Precision to anyone who asks.
Shellie Camara
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James W. took care of business! He was punctual & worked fast. In just a little over two hours he had a new garage door opener installed and services the other parts. Before you could hear the garage door open from the back bedrooms & now you barely hear it when you're in the garage. Thanks James W. & Precision Overhead Garage Door Service, Doug Kamholz
Doug Kamholz
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was the technician that came out to replace the mechanism which included springs, new cables, etc for the garage door. He was prompt, courteous and very professional. He worked efficiently and the job was done quickly.
Colleen Pestana
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Job. Nice person
Constantine Danopoulos
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician arrived in a uniform, with a professional appearance and was on time for my appointment. He provided a clear explanation of the work necessary to repair my garage door. Very happy with the service! Highly recommend Precision Door Service.
Lynn Mercer
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

we were vary pleased,with the work,response,and Shawns ability. Please praise him for his work
Pamela Creech
A Response from: Pat Prendergast

Pamela - Shawn and Precision Door humbly accept your praise. Thank you for inviting us to your home.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very convenient, our garage door broke Friday night and was hard for us to find a company that would work on weekends! Precision Door Services offers 24/7 support! Thank you for getting our garage door working again Saturday morning :)
Laura Rainer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Courteous and was very knowledgeable about garage door springs and openers! We would highly recommend them to our friends and family.
Cecilia Maciel
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cory was very courteous and professional. He was very thorough in explaining the proper use of the new door.
Edward and Karen Armstrong
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paulino was very courteous and a pleasure to do business with with. He arrived on time and got to work right away. Our door makes little to no noise anymore! We are happy, We would highly recommend them for all your garage door needs.
Taylor N.
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hector arrived on time and was able to get our garage door working again! Glad that we found them while doing online research. Hector repaired my door in a timely manner and was very courteous. We would highly recommend them.
Rogelio Oreo
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aramis was a very professional young man. He was able to fix my garage door opener without any problems.
Donna Trippi
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am happy with the total service I received from Precision Door.From the nice staff answering the phone to the technician. Good job.
Nazir Kasim
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was the best service technician I have ever had. He fast, friendly and fair with his pricing. Recommend James and Precision Door for a first class experience.
David Mcgill
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because they do not charge extra at nights and weekends. Mike repaired my door at a fair price and it works great.
Henry Wang
Service Provided:
Install Garage Doors
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We needed a new opener installed as ours broke after 10 years, Malek gave us multiple options but recommended a quiet belt motor. We like it much better than our screw drive. We hope it lasts as long.
Dan Ettner
Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike called and said he could come early. How often does that happen with a service company! He was nice, professional and obviously knew what he was doing and needed to be done to get my door working perefectly. Thanks Mike and Precision Garage Door.
Eliseo Villafuerte
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paulino was right on time for an 8:00am appointment, so rare and nice for service these days to be on time. Appreciated that he really knew what he was doing and had our garage door and motor working better than ever by 10:00AM so I could get to work. Excellent service Precision Garage Door and thank you Paulino!
Robert Hastings
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike is knowledgeable, friendly and worked hard. he did a good job on repair.
Nasir Kasim
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I like my interaction with Precision Door. People on phone were helpful. Malek was on time and knew exactly how to fix my garage door opener. Thank you.
Carlos Rosales
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
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