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about Precision Garage Door in:
Newark, CA
Precision Garage Door of East Bayhas received 45 reviews, averaging 4.73 Stars:
Newark, CA
Newark, CA
I had an amazing experience with this company. Customer Service quoted me over the phone and that is what I charged. Raul did an excellent job! He was very professional and explained everything to me. I'm very satisfied with my new springs!
- Julie Smith
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Service Technician Team: Raul Duenas
Newark, CA
The tech was here on time. He was courteous friendly and knowledgeable. He explained everything he was doing and did not leave until he was certain we understood everything! Super happy with the service!
- Robert Martin
Newark, CA
One word … EXCELLENT!!!! Thanks to Karen who answered my call at 7:11 AM., and to Technician Phillip Nguyen who arrived on time (12:39 PM) and completed repairs expeditiously (took about an hour). I’m a very satisfied returning customer who’ s convinced Precision is THE BEST garage door company. Tim S.
- Timothy Scott
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Service Technician Team: Phillip Nguyen
Newark, CA
Freddy was fast, efficient and knowledgeable. Wonderful customer service.
- Marlene Verdile
Newark, CA
Mario the Technician showed up much earlier than expected. He kept me informed of why my original system failed and how the upgraded system he was going to install would be better. He installation and clean up were outstanding. I would not have an issue with recommending Mario and Precision Garage Door and would highly recommend again.
- Jim Curcuro
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Service Technician Team: Mario Mojica
Newark, CA
I am very happy with the service that I received from the technician, Paul Brinkman! He was very professional, thorough with clear explanation about the options of replacing my old garage door motor, especially when discussing the final price that I negotiated with him. Very friendly too! I definitely recommend Paul to my fellow homeowners!
- Joe Saluta
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Service Technician Team: Paul Brinkman
Newark, CA
Overall experience was good. Super pricey for the amount of work that was done. 20 minutes worth of work for $350 ????. The assistant was great. He did most of the work while the main guy supervised. Wish I had more time to shop around for a better price.
- Leo Choi
Newark, CA
Sheridan Abad is awesome! Very professional, excellent work.
- Marlone Padilla
Newark, CA
The technician patiently spent time working with the garage door until the problem presented itself. He also explained what happened and also recommended that I lubricate routinely. He demonstrated where.
- Sharon Yool
Newark, CA
Dependable and quick response for service appointment. Technician made recommendations. Work conducted on site was excellent and efficient. Installed new door opener and recommended new rollers.
- Colleen Pestana
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Service Technician Team: Paulino M
Newark, CA
A+ on all counts. When calling Belle was very helpful, pleasant and scheduled an appointment for the next day with a follow-up e-mail which was great. Pabio Campos-Martin our technician was super. He called as requested prior to being at the house giving me time to get there. Following inspection he explained the problem and was able to do it the same day. We are very pleased with the service. Thank you. V Westfall
- Virginia Westfall
Newark, CA
I wasn't satisfied with the service, because the service person said he cannot look into the opener as it does not have battery backup. I insisted him to at least open and see and let me know what the issue was let alone fixing it. If I was asking to install a new opener and it didn't have battery backup that makes sense to not work on it, but to repair the existing one I was told it couldn't be done. Mine was detached garage, so it could have been given consideration without the battery backup model. The service visit was of no use and I paid $70 compared to the $49.95 advertised in the newspaper. When I called back to set an appointment to install a new opener that I purchased, I was told that 3rd party openers will not be installed and only the openers sold by precision garage door service will be installed. I didn't have a good experience. I selected your service based on a neighbor referral. They bought an opener and got it installed but for me that type of service was refused. Please provide the service worth the service charge.
- Vimaladevi Rajakanthan
Hi Mr. Rajakanthan, I'm sorry to hear about your customer experience. We like to have happy customers. If you would like to chat and see if we can improve on your initial customer experience please give me a call @ 510-785-9195. Ask for Freddy. While we do have certain policies regarding existing motors, our main priority is to have happy customers. So I'd love to be able to help and clarify a bit. Thank you, Freddy Cespedes General Manager Precision Garage Door
Newark, CA
Sheridan accurately diagnosed the problem with our garage door. He was professional and very knowledgeable. He had a positive attitude and went above and beyond to fix the problem. We highly recommend him.
- Anil Kumar
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Service Technician Team: Sheridan Abad
Newark, CA
Called in and booked appointment to inspect and said promotion is 50% off of $49.95. Tech Phillip did not honor it and did not bother to check with the persons I called in. Poor service
- Dao Nguyen
Hi Mr. Nguyen, I'm sorry to hear about your experience. We always strive for TOP customer service and it sounds like we miss the mark on a few things here. I tried calling you back on 12/3 to chat a bit about your experience and also see if there was anything I could do to improve on that. Possibly help you out with the service fee? In any case, hope we get to chat. If we don't have a wonderful holiday. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195
Newark, CA
The garage door repair and service I received on November 17, 2021 was outstanding and Im a very satisfied customer. My garage door became inoperable due to a broken spring and other worn hardware. The garage door was 7 years old and had not been maintained. The service technician explained the problem, my options, and then he was able to replace the the broken, as well as the worn parts. He also adjusted and lubricated the chain on the automatic garage door opener. All the work was completed in 2 hours. He also applied lubricant to an adjacent garage door. Best of all, I could get my parked care out of the garage. The service provided was above and beyond!
- Nancy Graef
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Newark, CA
The technician that came out was fast and professional!
- Glen Dewey
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Service Technician Team: Sheridan Abad
Newark, CA
Very good service, fast and efficient, wanted to ask is there way i can get a receipt
- Robert Vera
Newark, CA
I highly recommended Mario to anybody. He is knowledgeable, soft spoken, focused and explained clearly what the problem and expecting to repair.
- Lani Zimmerman
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Service Technician Team: Mario Mojica
Newark, CA
Repairman installed replacement opener quickly and expertly. He explained it all to me and programed my car and an extra remote opener device for me.
- Robert Fingerhut
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Newark, CA
I have selected Precision Garage Door Service as I have successfully installed my garage door with the same company back in 2011. The springs lasted 10 years, no problems.
- Dumitru Armulescu
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Newark, CA
The Tech Sheridan Abad did excellent job and was very fast. I am very happy with his work he is very good and hard worker. His quality of work was clean and neat. His company should give him a good review for the work that he does. Highly recommended, Sheridan Abad/ Precision Garage Doors! Sheridan showed up on time in a mask, explained in detail what needs to be done, and the associated cost of garage door opener repair/replacement.
- Avinash Chand
Newark, CA
We emailed about a new garage door we needed. I got a return call with in a half hour, the appointment was made for the rep to come out and quote us. He was on time, nice and knew what he was selling. My only issue was the wait for the new door about 2 months, but that is on me. I just wanted our new garage complete :). It was well worth the wait. We got the call that the door was ready for installation and the appointment was made. The service techs who installed our door were amazing. They installed the door and showed us the ins and outs. They cleaned up after themselves. We would have not know that they had been there if it wasn't for the new door. Which is exactly what we wanted. It is beautiful. I will recommend Precision to anyone who asks.
- Shellie Camara
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Newark, CA
James W. took care of business! He was punctual & worked fast. In just a little over two hours he had a new garage door opener installed and services the other parts. Before you could hear the garage door open from the back bedrooms & now you barely hear it when you're in the garage. Thanks James W. & Precision Overhead Garage Door Service, Doug Kamholz
- Doug Kamholz
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Newark, CA
Sheridan was the technician that came out to replace the mechanism which included springs, new cables, etc for the garage door. He was prompt, courteous and very professional. He worked efficiently and the job was done quickly.
- Colleen Pestana
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Service Technician Team: Sheridan Abad
Newark, CA
Great Job. Nice person
- Constantine Danopoulos
Newark, CA
The technician arrived in a uniform, with a professional appearance and was on time for my appointment. He provided a clear explanation of the work necessary to repair my garage door. Very happy with the service! Highly recommend Precision Door Service.
- Lynn Mercer
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Newark, CA
we were vary pleased,with the work,response,and Shawns ability. Please praise him for his work
- Pamela Creech
Pamela - Shawn and Precision Door humbly accept your praise. Thank you for inviting us to your home.
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Newark, CA
Very convenient, our garage door broke Friday night and was hard for us to find a company that would work on weekends! Precision Door Services offers 24/7 support! Thank you for getting our garage door working again Saturday morning :)
- Laura Rainer
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Service Technician Team: Paulino M
Newark, CA
Courteous and was very knowledgeable about garage door springs and openers! We would highly recommend them to our friends and family.
- Cecilia Maciel
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(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
We called Precision because we received excellent repair service before. Unfortunately, the service this time was very poor. We were especially disappointed with the technician's behavior. We found him to be disrespectful for several reasons: 1) The tech continued a personal phone call when he came into our garage and did not greet us in a professional manner. 3) During repair, we heard several parts being dropped on garage floor! 4) Greasy finger prints were visible in a couple of places on our white garage door. The tech was there for about 15-20 minutes from start to finish and charged around $1100. The garage door was repaired but his work was sloppy and we were overcharged. We believe the charge was not commensurate with the work that was done.
- PZ