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Read what people are saying
about Precision Garage Door in:

Antioch, CA

Precision Garage Door of East Bay
has received 41 reviews, averaging 4.90 Stars:
Review:

My technician was Sheridan, he was very professional. He was very kind and took the time to explain to me the mechanic's of the garage door and how spring functions . I was very satisfied with my service and Sheridan was great!
Carrie Merdith
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service prompt and friendly thanks great job
Mike Aiello
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

It has been over a month now since James and Jerry came and repaired my boggled attempt to install a new garage door opener. I installed the opener on a Saturday and, the install was fairly easy, but the door just did not work right. The door would catch and sometimes get tweaked, not come up all the way, or go down all the way. I called Precision on Monday and was talking with an extremely pleasant and professional scheduler. She asked if they could come out the next day, Tuesday, and I explained that it would not work with my work schedule. She then explained that they have evening appointments, and that they have an opening for 5pm Tuesday. I booked the next day appointment. About 30 minutes before the appointment I received a call from James that he was on the wat and should arrive in about 15 – 20 minutes. Upon arriving, James introduced himself and Jerry, a training technician. After showing James/Jerry the new garage door opener installation and a visual inspection of the door, James (and Jerry concurred) that the problem was the spring. Based on the age, they also recommended that I replace the rollers with newer “nylon” rollers. They wrote up the contract and started the work. Less than an hour later they had replaced all parts, had the door opening and closing and started on “optimizing” the new opener setting the travel, adjusting the belt and setting the stops. They also showed me how to lubricate the moving parts. The total repair took about 2 hours and the door has NEVER work that effortlessly or quiet! James and Jerry were the epitome of professional and knowledgeable! The company needs to video these guys and use it as a training video for others. I cannot come up with one negative from this experience starting with the call to the repair service to the follow-up email asking if everything went well! Precision Garage Door (East Bay) you need to use a 10-star, rating system so I can give you a 20! Great job! Thanks! Ron
Ron Albright
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Gabriel was flawless, polite, to the point, and his work was excellent. The garage door was jacked by the trunk lid. Before I could make it even worse - I called Precision after some quick research and was not disappointed. Thank you Precision!
Edward Zick
Service Provided:
Garage Door Repair
Review:

Haziel was on time & professional. He explained what was going on with the repair & gave tips on how to maintain my garage door. I’d recommend this company to my neighbors. If I ever need service again I will be sure to call. $$ we’ll spent ???? Thanks
Katesha Johnson
Service Provided:
Garage Door Repair
Review:

James was good and worked efficiently, so the 5 stars are for him. After seeing what was done, and considering the time it took, I think that the price was too high.
Craig Marquardt
Service Provided:
Garage Door Repair
Review:

5 Stars
Rick Escaranio
Service Provided:
Broken Garage Door Spring Repair
Review:

i called two other companies and couldnt get service for three days to fix broken spring and cables with your company i got next day service to fix my problem. i didnt think i was going to spend that much money to fix the problem but the technition made me feel comfortable and explained the reasons for adding an extra spring and other parts for a longer lasting and SAFER garage door for my wife and I his knowledge and experience was big. this a very professional company. Brian and Sookie Kring
Brian & sookie Kring
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Expensive but our garage door is working
Willis Ridgle
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

5 stars!!! Customer service was just amazing from Chuy. He kindly walked me through the process and it was a very fast repair! Definitely 5 stars
Alexis Ayers
Service Provided:
Garage Door Repair
Review:

Very good and fast service. Cem was very polite and explained repair thoroughly. Would use and recommend Precision in the future.
Larry Newport
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Was very happy with Josh and the job he did on my garage door. He explained the process and was very communicative. A bit pricey for my taste, but excellent customer service.
Rene Renderos
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

The repair person that you sent out was very pleasant, professional and knowledgeable. Thank you. I've decided to use another company, so I won't be needing your services. Thanks for stopping by. Terry Wyatt
Terry Wyatt
Service Provided:
Broken Garage Door Spring Repair
Review:

Austin is awesome...great service
Donald Harano
Service Provided:
Broken Garage Door Spring Repair
Review:

James was prompt, professional and pleasant and all that on a holiday weekend. Thanks a lot.
Belinda Burton
Service Provided:
Garage Door Opener Repair
Review:

They do great work and are fast and professional in all .
Curtis Burton
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

SIX (6) stars for Shawn Rourke, he is your best asset. Best experience I have had in a long time, due to his abilities, skills and personal communication skills. I wish he was my son. I will recommend precision door to my friends. Thanks for restoring my faith in the repair business market. FIVE (5) stars for your company's process, website, access to your people and use of the computer technologies. With in 18 hours of my call, my door was fixed and I had enough information to make a decision on buying a new door. THANK YOU SHAWN & YOUR SUPPORT TEAM /PROCESS
John Eagler
Service Provided:
Garage Door Repair
Review:

The telephone communication was good. The technician arriving on time was excellent and he produced quality work in replacing my broken garage door springs. Thank you Precision Door Service.
Pamela Odom
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Cory was great. He represents Precision Door Service very well. He was friendly but very professional at the same time. I would highly recommend your service to others. I chose Precision because of their great reviews on Yelp. Thanks!
Kristy Yard
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great service! The telephone communication with Precision Door Service was excellent.The technician was on time and provided courteous service in repairing my garage door.
John C.
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

The technician was friendly and very knowledgeable in regards to garage door repair. We chose Precision Door Service because they were the only company available on Sunday. Definitely will recommend to family and friends.
Andrew N.
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

The technician arrived on time. He worked fast and quickly. We chose Precision Door because they are local.
Jeffrey Davies
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

The technician was personable, knowledgeable and very polite. He explained everything to our satisfaction and gave some tips on how to keep our equipment in good order. We had heard about Precision Door in the Yellow Pages and chose them because of their ratings from the BBB and Angie's List.
Charles Starby
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Paulino was a great, he arrived on time and was able to get my garage door up and running again! Thank you Paulino for being a great service tech! We would highly recommend him and Precision Door services to our friends and family.
Cindy O.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Brandon was a good guy who did high quality. Have never called Precision Garage Door before but will definitely call next time have any issues with my garage door. Good company, good service.
Lennie Watson
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Aramis was great. Nice and capable in fixing our garage door. 4 stars because he was a little late for the appointment. Overall, very satisfied.
Carman Conerty
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

My husband recommended Precision Garage Door because we got good feedback from my neighbor. Brandon showed up on time and had all the parts on his truck to get our garage door opener working again quickly. I too would recommend Precision Garage Door.
Yolanda Williams
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Review:

We have used Precision Garage Door in the past and will call them again next time. Brandon was our technician this time and he was great. The people they send are always very professional and have everything they need right on the truck. Don't think you can go wrong calling Precision.
Michelle Adams
Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Brandon repaired our door quickly. He also installed a really quiet garage door motor. Good service all around.
Beth Sanchez
Service Provided:
Garage Door Opener Install
Product:
Rollers
Review:

I called Precision when I found them in the phone book and they looked local. Brandon was extremely nice and helpful. He did a great job repairing our door.
Francis Anthon
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
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