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Read what people are saying
about Precision Garage Door in:

Antioch, CA

Precision Garage Door of East Bay
has received 84 reviews, averaging 4.89 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ercel Williams did a great job. He is a real plus for your company.
Gene Davis
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was awesome. He clearly explained the problem and the solution, and performed the work in record time. Thank you James.
Tracey Nicks
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Today James came and repaired my garage door. He did a very thorough examination and identified that I need to replace the cables (pulleys) as well as the rollers. He was efficient and cleaned up the area he worked. James was very friendly and informative. I would definitely recommend Precision for any Garage needs.
Roxanne Perry-white
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos did a great job ! Had our garage door fixed in about one hour . He was prompt and courtesy considering the heat wave we were having . Thanks again Carlos ????
Mark Romero
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks to Sheridan from Precision Garage Door our garage door was fixed in about an hour. He changed out the springs, cables, & bearings for us. Pricing was honest and upfront, I would recommend them to everyone for garage door repairs. Everything is now running smoothly and we didn’t have to worry about any down time. Same day service was great!
Mike Avila
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We closed our garage door late in the afternoon of August 8, 2022 and there was a loud bang. We saw the spring across the top had broken. The garage door is original, 30 years old, and hadn’t been repaired in 8 years. Since it had been so long I looked online and happened on Precision Garage Door Repair. A well-designed and easy to understand website, a local office, excellent reviews and ratings, Diamond Certified, and a surprise and very important feature – 24-hour live phone operator. I was able to make an appointment that evening for the next morning, August 9, 2022. Sheridan Abad, the tech, called prior to arrival, arrived within the indicated time frame and was prepared with a basic understanding of the problem and all the tools and supplies required. He did a thorough inspection and made recommendations to fix what was broken and also to address safety issues and provided a detailed estimate for the repair. We did not feel pressured to have any unnecessary work done but felt confident that what was recommended was required. The work was completed quickly and efficiently and within the estimated timeframe. Sheridan pointed out all the new parts and repairs and demonstrated how much easier the door was to operate manually and how much quieter it was. Cleanup was quick and thorough. I feel very fortunate that I just “happened” on the Precision Garage Door Repair website and especially fortunate that Sheridan Abad was our tech. As a trainer as well as a technician I feel he is an expert, but I also feel confident that any tech who provided service would have been qualified and competent. They seem to have it down to a science: every aspect of the repair from the initial phone call to the demonstration of the finished product was well done and made very easy for the customer. Everyone I spoke to was knowledgeable and friendly, everything communicated to us was easy to understand and accurate, and the service truck and equipment were well-maintained. It was just a smooth process from beginning to end. I would not hesitate to recommend Precision Garage Door Repair and Sheridan Abad without hesitation.
Sally & Dale Schmidt
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I contacted Precision on the recommendation of my neighbor. I was absolutely pleased w the professionalism, evaluation skills and complete repair of the door problem by the technician, Eresell Williams. so much so that I called the office after Mr.Williams had finished and asked 'Tanner' about a door- lubrication service. When Tanner began the appointment set-up I told him I will only go ahead w this service if Mr. Williams would b the technician doing the service. I wonder if the Precision mgmt is aware how lucky they are to have such an employee. Richard R.
Richard R.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were not sure if our garage door could be repaired as it was damaged some time ago and was now having great difficulty opening and closing. Our technician - Brandon Taylor was very professional and immediately diagnosed several problems. We were happily impressed that he had everything necessary for the repair in his truck!! He repaired it for us on the spot and did a great job!! It's once again working fine!!
Charles & Shirley Keller
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent experience! The technician installing the door and opener was friendly, courteous, and on time (that's important)! Very good work, programmed all of the remotes and reviewed how the door operates. And the product is very impressive too. Highly recommend these guys!
Jeff
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent company responded quickly to my concerns installer professional!!
Chris Wright
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was running late with the customer before me so he called to let me know the situation and then arrived when he said he would. I needed a lot of work on my garage door, new springs, new cables, a couple of new hinges, etc.. Travis explained everything and although the price was a surprise I had him do the work. Travis did an outstanding job.
Barbara Merchant
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work by Sheridan Abad. He was very informative and communicative with the problems with my garage door and fixed it so that it works like new. Two thumbs up and a five star rating from me.
Tim Campbell
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was our technician. He was GREAT, knowledgeable, professional and very prompt. We are very happy with the service we received. We will definitely recommend Precision to friends and family who need garage door service. We had a new opener installed, new rollers, springs and cables. Our old stuff was on its last legs. Awesome from the beginning! Thank you!!
Vince Augusta
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with the repair work that was done. We would recommend Precision; five star service for sure.
Sandra & edwin Stokes
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Such great service. Very professional and honest. Trustworthy and genuine service men
Chukwubuikem Iwuji
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and experience. Paul Brinkman did an awesome job. Paul had all the different parts on hand and got the job done expertly Very knowledgeable Thank you
Matt Dubois
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gabriel was the best he came early, veryPersonable and professional explained everything to me and cleaned up after himself I highly recommend precision doors for all your garage door needs??????????????????????
Kami Hartwick
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech came to my house is for the money only. He came didn’t do anything I was complaining my GARADGE door not closing it open but cannot closed, all he does is stood by the censor and let me push the bottom on the wall and he said nothing wrong with it, so I ask him so your not gonna do anything I alredy told him that is not closing and he said I need a new GARADGE so basically he just came there to collect the money for him to come to my house, and try sell me a new GARADGE which skyrocket prices. He was gonna charge me almost 1,700 for just a new motor that you can buy at Home Depot for 240. Insane I wish I got his name as soon as I see him I just knew he no good, I use precision GARADGE before I have a good guy fix the problem without hesitate problem solve. But one employee that is not doing a good job will pull the business down.
Maddie
A Response from: Pat Prendergast

HI Maddie, I'm very sorry to hear about your experience. I tried calling about a week ago, as we would love the opportunity to improve on your customer experience. If you find some time, please feel free to reach out to chat. Thank you, Freddy Cespedes General Manager Precision Garage Door 510-785-9195

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Service Technician, Paul, was very professional. He explained in detail what was wrong with my garage door opener, what he needed to do, and provided me with a cost breakdown, including my eligible discounts. He was also prompt and completed the work in a timely manner.
Ted Unaegbu
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company is all about professionalism, attention to detail, every company personal is very friendly and polite, I used Precision years ago and their service is the most excellent then and now, I highly recommend Precision for all garage door services
Carlos Velasquez
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I wanted to write this review today give James Walker perfect A+. You can always count on expertise service from Precision Garage Door. Thank you!
Tyrone Lewin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

THIS IS NOT A COMPLAINT AGAINST TECHNICIAN HOWEVER I HAVE BEEN A CUTOMER OF PRECISION FOR ALMOST TWO YEARS AND WAS IN TOTAL SHOCK TO LEARN NECESSARY REPAIRS WERE TO COST OVER $500,00 I AM A SENIOR CITIZEN LIVING ON A FIXED INCOME DO I NEED TO SAY MORE??? LARRYLEACH3884@ATT.NET 925-628-1343
Lawerence Leach
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We chose Precision Garage door from the adds we had seen on TV. One call did it all. They are very courteous, arrived on time and had the problem corrected in a few min. the technician Mario was very courteous and explained everything that needed to be done. I would use this company again and recommend them to any of my friends or anyone that asked if I knew of a grage door repair company.
Roy Edmark
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision presented itself as a professional business on its website and again when I called and talk to a representative who was courteous and helpful in setting up an earliest as possible appointment. Paul, the repairman who came to our house, was very knowledgeable. He spotted problems with our garage door that were about to get worse.The price he quoted was reasonable and he did the work efficiently and explained everything he was doing and why. A real good comfy all around.
Mark Maguire
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you Tim & Terry for a job well done. I am very impressed with the professionalism and knowledge that you to showed while repairing my door. I will recommend Precision Door Service to anyone in need of garage door services. Once again thanks for a job well done.
Tony Fidel
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was very personable, professional, knowledgeable and efficient. The garage door repair made my garage door brand new, it never moved so smoothly before. I would highly recommend precision door service to all my family and friends! Scheduling was a breeze and the representative was professional!
Jennifer Tom
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We needed our opener replaced. The existing opened was only 18/19 years old. Our installer, James, fully explained my options for a new opener and quoted a price and instal time. Once he completed the job, He explained the what he did, showed me all the new equipment, and fully explained the operation of the new opener. JaMes was friendly and professional. I highly recommend using Precision Door Service
Pete Ruegg
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called at 7:30am on a Friday morning. Alyssa answered the phone, and scheduled an appointment window from 8am-noon the same day. The technician, Paul, called at 9:30am to say he would be there by 10am. He showed up on time, created a detailed quote for the repairs needed. He said it would take about 90 minutes to fix. Ninety minutes later, he finished the job and provided me a complete printed invoice for my records. The garage door is back in service.
M Murray
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

repaired garage door they responded right away were out the next day made all repairs the tech tim was very coutese
Adele Floyd
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan came to my house on time. Guided me thru my problem with ease. Very professional and would ask for him in the future. Thank you.
Cathy Rego
Service Provided:
Garage Door Repair
Product:
Garage Doors
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