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Precision Garage Door of East Bayhas received 2355 reviews, averaging 4.84 Stars:
Hercules, CA
Product:
Service Technician Team: Carlos Larios
Bay Point, CA
Swift professional job.
- Tim Oertel
Oakland, CA
Total Ripoff. Service tech came out, clearly knowledgeable. Told me I needed a whole new spring, rod, cable and trolly assembly. - First, the spring isn't broken (it's not "loose" or weakened either) and we confirmed that - The lift cables are not frayed or stretched - The door is original to the house 1996, and so is the opener Genie screw drive too - The trolly engagement piece is stripped. (That's the only problem) it holds the door up, but strips when closing and won't raise because the trolly hookup is stripped. - tech told me that the spring isn't replaceable because my garage door was over 5 years old and made or wood. what a total load of crap How do I know, I have a second garage door right next to it with the same setup. I can't tell the difference in the spring, cable or other assembly. found a trolly replacement part on Amazon for $20. What a scam quote.
- Sean Clinton
Albany, CA
Excellent service and very prompt--I highly recommend Precision Service.
- Deirdre and John Greene
Danville, CA
Patrick did an excellent job. He explained the work that needed to be done, replaced the motor, the remote, the track, etc. He was neat, cleaned up and suggested future repairs that should be done.
- Jan Knadle
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Service Technician Team: Patrick Leahy
Richmond, CA
I would like to recommend Precision Garage Door Service for their excellent service. We discovered in the early morning our garage door barely opened. We called Precision at 7am, and barely 3 hours later they already showed up. The technician clearly showed me what was wrong, and what had to be replaced and why, which is always very much appreciated. Barely an hour later springs, roller and bearing were all replaced and functioning well. I really appreciate the excellent customer service and professionalism displayed by Precision on this job.
- Paula Mertens
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Service Technician Team: Sheridan Abad
Richmond, CA
I was very pleased with Precision for a number of reasons. They were able to come to my house the day after I called, and it was a morning time. My technician, I think his name was Travis, was great. He explained to me the problem, and what my options were. He also informed me of ways to maintain my garage door, in ways better than I was already doing. He also got the job done quickly and efficiently, so that we could continue our day without having to be home. All in all, a very good experience. I would use them again, but I hope I don’t have to.
- David Petri
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Service Technician Team: Travis Behn
Danville, CA
Have heard the commercials on the radio and will confirm Precision was outstanding. Very easy to set a convenient appointment. Carlos the technician was right on schedule….provided an estimate and completed the work to our satisfaction. Will absolutely use Precision again and recommend them to friends and family.
- Steve—Danville
Antioch, CA
your company was working next door. We asked the person to check our garage door. Good thing! The gentel man inspected our door system. It need repairs. We agreed and he did a great job. His name started a S. He is a senior tech. We are very happy with your company.
- Rudy Aguinaga
Livermore, CA
Very disappointed in the results. The service tech was very professional but I never should have let him talk me into replacing my springs when all I really needed was the cables replaced. My door hasn’t worked since my service and I may have to replace my opener to overpower the new springs. I have since replaced all the rollers and tried adjusting the springs myself to try to make it work. Would never hire Precision again.
- Robert Skellenger
Castro Valley, CA
Responsible and friendly. Good service great technician
- Maureen Gonzales
Livermore, CA
Carlos Larios was awesome! Did great in explaining each quote without pressure in choosing ~ only the alternatives ~ he patiently awaited my decision as I had to inquire with my expert advisors! I am extremely happy with my new garage door opener system ~ besides the cost~ as expected, since old LOUD ratting system was way past its use! It’s a whole new world!! Thank you for sending Carlos to my rescue!
- DeDe Arenas
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Service Technician Team: Carlos Larios
Alameda, CA
Nathaniel was awesome! Saved our garage door opener for now! Fully replaced all working parts on our garage door. Springs and all. It's running much better and perhaps we have a few years left. All moving parts were replaced! We'll, call and ask for him again. Sharon Stehr Alameda
- James & sharon Stehr
Clayton, CA
Quick and excellent service! Would definitely recommend Precision
- Dan Rock
Danville, CA
Same day service. Appreciate Tech recommendations to bring system to where it works much better and will extend service life. Everything works great and I appreciate service.
- Michael Frederick
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Service Technician Team: Rodney Farmer
Martinez, CA
We have had Precision Garage out before. They are pleasantt and work quick. Our repairman replaced several things.
- Jackie Collins
Product:
Walnut Creek, CA
I was in a bind and was quoted $3,000 to replace my spring and installed some hardware. I don’t believe I’ve spent $3,000 combined for every service performed on my garage door. This is price gouging. Total service time was about 90 minutes. Very disappointed to say the least.
- Neema Mohammadizad
Dublin, CA
Patrick came out to my house right on time. After looking at the garage door, he was thorough in his explanation of what the issues were and how he would repair them. He was clearly very knowledgeable and clarified every question I had. His work was efficient and he beat his estimated time by at least half an hour. When he was done, he then explained and showed me all of the work completed. He even explained all of the warranty information, as well. I would recommend him to any of my friends or neighbors without any hesitation. Great service.
- Zach Lipman
Danville, CA
We chose Precision Garage based on their TV commercial. We're glad we did! Schedul8ng our appointment was fast and easy. Communication excellent, we knew exactly when the repairman would arrive. The needed work was clearly explained and completed during the visit as all necessary parts were on his truck. Very personable and proficient.
- Pamela Stogner
Union City, CA
I have used Precision Garage Door several times and they have not disappointed me once. Their service staff are professional, easy to talk with and do an excellent job.
- Mike Ishii
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Service Technician Team: Salvador Alvarez
Union City, CA
I have to say my experience with precision garage doors was really good, the man that came. Raul was talkative knew what he was doing. Made suggestions very knowledgeable man. I don’t think he could’ve given me a better employee.
- Thomas Steele
Fremont, CA
Bachir, Fixed and repaired our garage door. He explained what happened to the door. He explained all the options to fix the garage door. Scott
- Scott Severn
Emeryville, CA
Precision Garage Door is the best. They provide timely, top-flight service. The fellow who came out today was helpful, courteous, fixed my problem quickly and answered all my questions. I heartily recommend this company.
- Stephen Degange
Antioch, CA
My garage door for was installed 2 1/2 years ago and was struggling to close properly. Service as available the same day I called. The tech arrived on time and was very friendly and courteous. Diagnosed the problem quickly and then got it done! Very happy customer.
- Jeff Klingler
Oakland, CA
Start to finish -a seamless and professional experience. My spouse woke me up at 0500 with "EMERGENCY, the garage door!!!" I knew exactly who to call - in fact was singing the jingle as I dialed. Erin answered the call within 30 seconds and was a total pro- took my info, read it back 100% accurately, and had us booked with an appointment in
- David Herrigel
San Leandro, CA
Nathaniel was here on time and was very professionally. He did a thorough inspection of my garage door. He gave me several options and estimates. He even offered me a AAA discount. There was no pressure for me to do the work immediately. I would definitely recommend this company and Nathaniel. His customer service was excellent.
- Angie Hayward
Pleasanton, CA
Had seen their truck in my neighborhood and also TV ads. My door was broken and I wasn't able to access my auto to get me where I needed to go. They were prompt and efficient.
- Sherrill Sheets
Danville, CA
Got home late last night to a garage door that did not open. I had just replaced the opener myself, but it looked like a broken spring. Went online to Precision Garage Door, and the next morning, our tech Sheridan Abad showed up around 9:30 am. He confirmed my broken spring, but also pointed out the wheels and bearings were worn and failing. He gave me some options and prices, and we agreed to do the work. An hour or so later, Sheridan was done. Showed me the failed pieces, explained maintenance, and was on his way. Well worth the cost; fixed professionally and efficiently in less than a day. Great work, Sheridan and Precision!
- Mike Maxwell
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Service Technician Team: Sheridan Abad
Union City, CA
Precision Garage Door has serviced my door previously so it was natural to contact them for the new repair, this past Saturday. I was surprised to get a Saturday appointment in fact. The technician phoned to say he was enroute, arrived on time, was very professional and knowledgeable, performed all the necessary repairs! My repair needed new springs, brackets, and cables. I was happy with the work and will refer Precision to anyone needing garage services. I should say that given all the increases in cost of everything else these days, garage repair is no inexpensive undertaking.
- Wayne Stoddard
Castro Valley, CA
I called in the morning and Bachir repaired the same day. Bachir did a very thorough job explaining the repairs he was quoting me and I liked that I actually could choose which repairs I felt were necessary and I could afford. I had called another local door company and they didn’t call me back until 24 hours later. I even received a senior discount.
- Cheryl Uithoven
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
The technician service is nice and everything but, the cost of service and materials are too high (for a senior without job like me.) The discounts is ok but still, the base cost is too high. Other companies are estimating from $1500-1800 only. I paid $2127.00 just to replace the parts. Price could have been better.
- Marissa Madizon