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Precision Garage Door of East Bayhas received 2325 reviews, averaging 4.84 Stars:
Orinda, CA
Hercules, CA
10/25/24 Precision repair Martin 16 x 8 door with Lift Master. Problem door opens 2 feet stops if you close it and opens again it goes full open. Also when disconnect from LM door is way to heavy to lift by hand. Precision Tech troubleshoots finds wrong weight torsion springs and not Martin springs. Correct torsion srings installed. Also replace worn bearing and track rollers. Door works correctly with Lift Master and by hand. Approx time 2 hours fair price same day. Very impressed with Tech. I do DIY stuff but would never figured wrong lifting weight torsion springs. Tech did an excellent job.
- Galen Hanes
Livermore, CA
Our overall experience was outstanding! Booking was easy and Rodney called prior to arrival for the scheduled date/time booked to confirm his arrival within 30 minutes. Upon arrival, he inspected, provided options and he was super helpful with a recommendation that would repair and set us up with a door that performed better than it ever had since we moved to our home 15 years ago. He also provided a future recommendation should we need to swap the opener. I will definitely refer Precision Door and will call again if we have a need. Thank you!!!
- Thomas Horn
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Service Technician Team: Rodney Farmer
San Pablo, CA
Precision garage was great they have great experience Technicians that get job done right. My garage door work like a new one. I'M VERY HAPPY!!!! THANK YOU SO MUCH.
- Jerry Thompson
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Service Technician Team: Sheridan Abad
Dublin, CA
I had an issue with my garage door not opening and closing properly. This being on a Friday evening, I was not sure I could get help. Precision Door came through for me and sent a Tech (Rodney) to rescue me. Rodney was very courteous, knowledgeable, and understanding of my issue. Rodney is a real asset to the Company. Wish there were more people like him.
- Jeanette Knobel
Oakland, CA
Nathaniel was extremely helpful in explaining our options and the pros and cons on each. He was really great to work with and had a new garage door opener installed in no time.
- Kristi Babb
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Moraga, CA
Carlos larios was on time polite. Explained the whole process to me. I would recommend him to friends and family. Thank you Pat . Moraga
- Pat Fela
San Ramon, CA
I have used your services in the past. I called the night before and you came out the next morning at 830am (broken spring). Great checkup of whole system and recommendations. Bachir did a great job and was very personable.
- Dan Lister
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Service Technician Team: Bachir Gharbi
Castro Valley, CA
Quick, efficient, expert service! David did a remarkable job, in amazingly short order.
- Chris Millikin
Antioch, CA
Have use this wonderful company for years and trust them keeping our door in condition. Great job!
- Steven Stanley
Castro Valley, CA
Quick and easy at a reasonable cost. Travis was very professional and pointed out additional general maintenance that would need to be addressed in the near future. Which I won’t think twice about calling Precision for again.
- David Demby
Castro Valley, CA
We are very happy he fixed our garage door. He said he would be done before my wife would come home from jazzersize and he was finished before she got home.
- Steve Anderson
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Fremont, CA
I am truly satisfied with the way Precision Garage Door has handled our garage door problem. From the setting up of the visit and inspection up to the performance and repair of garage door in its entirety, PGD truly is very professional and punctual. Technician Jose Brizuela is very knowledgeable and professional explaining his findings and what remedy is to take to fix the problems found. In addition, he made further alignment and adjustments of the garage door with his proper analysis of what was jagging the door. He deserves a raise in salary and recognition. I highly recommend Precision Garage Door. They meet my expectations.
- Corazon M. Alcantara
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Fremont, CA
Your service technician John was very friendly and helpful. He showed up in the provided time window and called ahead of time to update on his ETA. The spring on our roll-up door had broken Saturday nite. I went on your site and scheduled an appointment on-line for the next day. John provided several different repair options for the repair and maintenance of our door. Work was accomplished within an hour. Cost was probably a little on the high end but the response and service exceeded my expectations-good value for the money. Thank you PGDS!
- Mark Kontich
Hayward, CA
Prompt response and great service over the weekend.
- Trisha Shah
Martinez, CA
Fast and excellent service
- Phillip Macari
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Lafayette, CA
Carlos was very informed, courteous, and professional. He explained all the options very clearly. I will definitely call them again.
- Sherry Dumke
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Service Technician Team: Carlos Larios
Walnut Creek, CA
Outstanding service. Within 30 minutes of making an appointment, Sheridan Abad, the Technician showed up and replaced the broken spring and other assorted parts that were worn out. Spent about two hours to complete the job. Service couldn't have been better.
- Joel Gordon
Hercules, CA
Mr. Mario Mojica, was the ultimate professional, great communicator, kind and patience. I highly recommend you ask for Mr. Mario Mojica , if you loive in the Pinole/Hercules area. -Cara 10/2/24
- Cara Stanley
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Service Technician Team: Mario Mojica
Castro Valley, CA
The repair man was very knowledgeable and explained why things needed to be replaced. He did the job quickly and the door is quieter than ever.
- Debbie Pfisterer
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Service Technician Team: Patrick Leahy
Piedmont, CA
Carlos was timely and professional. He explained everything clearly and came back to install our panel prompty.
- Claudia Harrison
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Service Technician Team: Carlos Larios
Hayward, CA
I usually never do review reviews but I was so impressed that I felt the need to. Phillip was great from beginning to end. He updated us with his ETA. Arrived at the time he said. Phillip took the time explain everything clearly and answered all our questions. He completed the work quickly and efficiently and gave us tips on maintenance. I would highly recommend Phillip and would hire him again if needed.
- Charisma Manley
Richmond, CA
Excellent service, even if pricey. We were having an intermittent problem that wasn't diagnosed correctly by a different company on repeated visits, so we tried this one after a complete failure left us unable to open the door at all. Very prompt response, courteous service, and our door is now working perfectly.
- Barbara M., Richmond
Newark, CA
We called Precision because we received excellent repair service before. Unfortunately, the service this time was very poor. We were especially disappointed with the technician's behavior. We found him to be disrespectful for several reasons: 1) The tech continued a personal phone call when he came into our garage and did not greet us in a professional manner. 3) During repair, we heard several parts being dropped on garage floor! 4) Greasy finger prints were visible in a couple of places on our white garage door. The tech was there for about 15-20 minutes from start to finish and charged around $1100. The garage door was repaired but his work was sloppy and we were overcharged. We believe the charge was not commensurate with the work that was done.
- PZ
Pleasanton, CA
We are very happy with the job Patrick from Precision Door completed at our home. He was informative and professional. We will be recommending Precision Door to our friends.
- Julia Curtis
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Service Technician Team: Patrick Leahy
Livermore, CA
I chose Precision because my normal provider was backed up for three weeks, and I couldn't wait. Once Jose Brizuela completed replacing my opener and wheels later that same day, I am thankful things worked out as they did. Jose arrived within two hours, quickly diagnosed the problem (old age ... opener, not owner) and had everything on the truck to bring it into this century. Then two hours later, he was gone. Job well done. Thank you Jose and Precision. After this experience, you're my new "normal" provider.
- Dave Biggers
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Richmond, CA
Travis analyzed the problems with our garage door opener track system and rollers and provided 3 options for us to choose from and helpful advice for choosing among the options. We really appreciated his clear explanations. The door now works smoothly.
- John Gerlach
Alamo, CA
Carlos was right on time. He diagnosed and discussed our garage problem and suggested a plan which we agreed to. The work was done promptly and professionally. He was very good at explaining our repairs. Carlos helped us download an app that would digitally operate the door. We are very happy with this work and would recommend Carlos and Precision Garage door to anyone who needs them.
- Mark Yowe
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Service Technician Team: Carlos Larios
Fremont, CA
From the start, the agent who answered my call, LaToya, was very professional and careful to obtain my information and repeat it back to me clearly. The appointment was set for early that afternoon. Technician, Mario arrived on time, assessed the damage, and provided me with proposals for what had to be replaced immediately (broken gear in opener) and what could possibly wait a while longer (torsion springs). As the whole assembly almost 20 years old, I opted for full replacement. While testing the newly installed equipment, he found that one of the roller bearings was bad so he replaced that as well. I have no complaints with this company. Precision Garage Door Service isn't just a name, it's a description!
- Roger Whitson
Castro Valley, CA
Carlos was excellent. I believe he thought he was walking into a quick 30-minute job because he was only there to correct an issue left by a rodent control company. When he arrived he saw the extent of the work needed and immediately let me know what was going to happen to make the door work properly. he didn't have all the parts so he took a quick trip to pick them up. Knowing I needed to get the garage door functioning as soon as possible, he worked until 7:00 pm. The door works great now Excellent Job!
- Max Martin
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Precision installed my garage door and opener 4 years ago. I have had a few problems with it, however, I do credit the service given to me for repairs. Not happy with some of the performance of the product but the Techs have been fantastic. Very timely on arriving to my home as well as informative and professional. Just yesterday Patrick assisted me on a repair. He was meticulous in his review of potential problem and very thorough in all the explanations he gave me. I trust that the repair will work. He was fantastic! Nancy M.
- Nancy Migneault