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about Precision Garage Door
Precision Garage Door of East Bayhas received 2287 reviews, averaging 4.84 Stars:
Hayward, CA
Oakley, CA
My technician, Carlos was amazing. Got straight to work, provided, straightforward explanations and completed the job in a timely fashion. Highly recommended
- Jason Patterson
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Service Technician Team: Carlos Larios
Walnut Creek, CA
It feels like this company is practicing the price grabbing or bait/switch. When I called, the office person only informed the service charge of 69.95. When the technician came, there was a minimal labor cost of 89.95 in addition to the service charge. I called the office and only got pushed back saying the office does not know the labor cost and it will ONLY be determined by the technician. Surprising, surprising....
- Ronald Wolberg
San Ramon, CA
Precision technician immediately knew the solution to a problem another door company billed me for an hours work without resolving the issue. Definitely will not use anyone other than Precision going forward.
- Robert May
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Service Technician Team: Travis Behn
Clayton, CA
Your technician was knowledgeable, competent, careful, and friendly. It was a pleasure to work with him.
- Louise Wall
Walnut Creek, CA
Patrick was fantastic! Everything went smooth, it works perfect and I could not be happier.
- Charlene Lenk
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Service Technician Team: Patrick Leahy
Livermore, CA
Great Company, Great Service - Technician Rodney was fantastic !!! - I would reccomend this company highly
- Bruce Bentley
Antioch, CA
The lady setting up the appointment was very professional. They were able to come out within 3 to 4 hours of my calling. Carlos was our technician. He was professional, courteous and went above and beyond what was expected of him. As far as I'm concerned, I'd like him to be the one to help us everytime. I almost stopped using Precision and am glad I didn't change. I have been using your company for decades. Seems like the pricing is really high, but so was the quality service.
- Elaine Antonich
Lafayette, CA
I'm a returning customer and once again received excellent quality service. Sheridan, the tech, was polite, efficient, and knowledgeable, educating me a bit on how the door works. I will continue to be a regular customer--not that I need service that often.
- Karen Thomas
Oakland, CA
We reached out to Precision because our 4 y.o. garage door opener was making a strange clicking sound. We were amazed that they had same day availability! Rodney, the technician arrived within the arrival window and preceded to diagnose the situation. Long story short, there was dangerous wear from an overly tight drive belt, track misalignment, and poorly balanced spring that could have seriously injured someone had the parts failed. Rodney was incredibly methodical, attentive to detail and communicated very clearly what he was seeing, what our options were and how much it would cost. He spent the time to make sure the job was done well and that there would be no need for a callback. Would highly recommend Precision for anyone repairing or replacing a garage door!
- Thomas Rosenberg
Livermore, CA
very helpfull and courtious.
- Marion Jones
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Service Technician Team: Patrick Leahy
Hayward, CA
I have used the service before and was happy with the service. Jose Brizuela did an excellent job. He found the issue, fixed it and lubed the chains.
- Vance Snyder
Hercules, CA
He was knowledgeable and helpful. He came in time and learned a lot from him. He was courteous and friendly.
- David Macias
Walnut Creek, CA
I want to tell you that the man you sent to work on my garage door was one of the most courteous and professional person that I have encountered in a long time. For your records - his name is Salvador. If and when I know of anyone that needs help with their garage door, I will certainly recommend your company.
- Joy Monroe
Alameda, CA
Sheridan Abad came in a timely manner and helped me with repairing my garage door. He was professional and efficient.
- Cor Uy
Oakland, CA
Rodney Farmer was an excellent Technician. The first thing he did was call me letting me know how soon he would arrive. On his arrive he was thorough about what he was going to do, to get the garage door working again. ALL THANKS GOING TO HIM!!!!
- Deborah Britt
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Service Technician Team: Rodney Farmer
El Sobrante, CA
The technician was very prompt and professional and he was able to fix our garage door in a very timely manner. Would definitely recommend Precision to family and friends.
- Michael Allen
Lafayette, CA
Same day service!!! Carlos, the technician was excellent and walked me through the entire process while giving me options. We were not prepared to replace the door as waiting for our exterior paint job to be completed but will certainly use PGD again! Happy client! Donna
- Donna Elliott
Livermore, CA
Precision came right on time and evaluated the situation and changed all the necessary parts and got the job done in a few hours. Very reliable and fast.
- Cynthia Gee
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Service Technician Team: Mario Mojica
Antioch, CA
Carlos the technician replaced my motor on my garage door. Excellent, professional, and knowledgeable service. Great service. Thank you
- Della Lorenzetti
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Walnut Creek, CA
Great experience. I had a broken spring and called Precision, someone answered took my information and 3 hours later, James arrived. He gave me a quote and an hour later he finished replacing both springs and upgraded my old rollers. My garage door never worked or sounded better! Professional, on time and quality work. Couldn’t be happier with the service.
- Bill Oneill
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Danville, CA
The Tech showed up on time and was took care of the problem right away. He also provided options for future potential problems. Should I ever need service on my garage door again I will most certainly call Precision Garage Door.
- Barry Stallard
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Alamo, CA
I was very pleased with the quality of work performed by Sheridan Abad. He explained everything to me as well as showed me my old parts and compared them to the new ones he put on my door. I would recommend him to my clients and friends. Thank you Precision Door Company for having such a good employee as Sheridan Abad. Gretchen
- Gretchen Bryce
Fremont, CA
A couple of weeks back our garage door would not shut properly and one of the rollers came off the track. It was late afternoon. But, Precision came through for us. Our technician, Rodney was awesome! He explained the issues with our door. He offered friendly advice and suggestions. He wasn't trying to upsell on unneeded repairs. He was kind and professional. Rodney spent several hours replacing outdated parts and explained the function of the new opener. We were so happy with the service and repairs! We really appreciate Precision Garage Door Service and highly, highly recommend them!!
- Terry & Carole R.
Antioch, CA
Rodney was excellent. He was on time, professional and explained everything in a way that we could understand. He was fast and efficient and very respectful. I feel very comfortable with Garage Door Precision and will definitely refer them to family and friends.
- Hoda Saki
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Richmond, CA
Our service technician Patrick showed up exactly when he said he would and was incredibly professional. He clearly explained our options and quickly went to work repairing our garage door. I particularly appreciate the efforts he took to protect the cherished classic car we keep in our garage. This is the best customer experience we've had in a while -- totally recommended!
- Kevin Heard
Livermore, CA
I received a call from the Technician 30 min before his arrival as promised. He was courteous and knowledgeable. However the cost for this work, a Garage Door equipment replacement was 5x more than expected. I declined to have them do the work.
- Richard Ryan
Livermore, CA
My garage door became slightly unhinged. I called for help and was scheduled for mid morning. When Travis arrived it just took a few minutes to assess my problem and give me an estimate. I was shocked when he asked if I wanted done today! Within a couple of hours, my garage door acted like new!
- Marvin Cope
Castro Valley, CA
Our technicial Rodney was prompt, thorough, honest and friendly. He did a great job explaining all options with costs which made our decision on what to do easy. Rodney also followed up with some basic training on our new install. Very happy with the end result as our garage was left clean and our garage door is humming !
- Wilken Louie
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Union City, CA
Mario called before arrival. Arrived on time and took time to listen to my concerns and questions. He went right to work repairing our door and recommending upgrades that will lengthen the performance and life of our door and motor. He is a excellent employee and an asset to your business. I will highly recommend him to all my neighbors and friends.
- Michael Finney
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Rodney was very precise, courteous and focused. He was very professional. The issue was fixed and with precision. Thank you Rodney
- The social and academic mom