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Read what people are saying
about Precision Garage Door

Precision Garage Door of East Bay
has received 1837 reviews, averaging 4.86 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Carlos did a great job ! Had our garage door fixed in about one hour . He was prompt and courtesy considering the heat wave we were having . Thanks again Carlos ????
Mark Romero
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision responded very quickly (same day). The technician provided a detailed overview of the problem, the solution and range of costs, and what to watch out for going forward. So far, the work has been executed well and we are confident the repair will be durable.
Dan Browne
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your guys fixed the problem and I’m very satisfied with yer service. I’ll recommend you if anyone I know has a need.
Keith Wilson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks to Sheridan from Precision Garage Door our garage door was fixed in about an hour. He changed out the springs, cables, & bearings for us. Pricing was honest and upfront, I would recommend them to everyone for garage door repairs. Everything is now running smoothly and we didn’t have to worry about any down time. Same day service was great!
Mike Avila
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Anthony was an exceptional representative of PRECISION. He is a keeper. Next time. we would like to have Anthony return.
Despina Bogdanos
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job. Thanks
Chipin Dun
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Antonio provided great service. He was very personable and professional. I give Antonio 5 stars. Excellent job Antonio.
Frank Aguiar
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am having my house painted and the painters power washed my garage door. Suddenly the door would not open unless I used the remote clicker. I checked the circuit breakers, I got out the ladder and wiggled the wires and cords up on top of the unit and then Ersell Williams from Precision arrived. Polite, on time, calm and amiable. He found the keypad was soaked. Another excellent, careful, articulate and competent service person from Precision! He double checked everything else before leaving. I scored another great person. Added his name to my list on the Precision sticker. Thanks, Ersell.
Karen Lou
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dependable and quick response for service appointment. Technician made recommendations. Work conducted on site was excellent and efficient. Installed new door opener and recommended new rollers.
Colleen Pestana
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We closed our garage door late in the afternoon of August 8, 2022 and there was a loud bang. We saw the spring across the top had broken. The garage door is original, 30 years old, and hadn’t been repaired in 8 years. Since it had been so long I looked online and happened on Precision Garage Door Repair. A well-designed and easy to understand website, a local office, excellent reviews and ratings, Diamond Certified, and a surprise and very important feature – 24-hour live phone operator. I was able to make an appointment that evening for the next morning, August 9, 2022. Sheridan Abad, the tech, called prior to arrival, arrived within the indicated time frame and was prepared with a basic understanding of the problem and all the tools and supplies required. He did a thorough inspection and made recommendations to fix what was broken and also to address safety issues and provided a detailed estimate for the repair. We did not feel pressured to have any unnecessary work done but felt confident that what was recommended was required. The work was completed quickly and efficiently and within the estimated timeframe. Sheridan pointed out all the new parts and repairs and demonstrated how much easier the door was to operate manually and how much quieter it was. Cleanup was quick and thorough. I feel very fortunate that I just “happened” on the Precision Garage Door Repair website and especially fortunate that Sheridan Abad was our tech. As a trainer as well as a technician I feel he is an expert, but I also feel confident that any tech who provided service would have been qualified and competent. They seem to have it down to a science: every aspect of the repair from the initial phone call to the demonstration of the finished product was well done and made very easy for the customer. Everyone I spoke to was knowledgeable and friendly, everything communicated to us was easy to understand and accurate, and the service truck and equipment were well-maintained. It was just a smooth process from beginning to end. I would not hesitate to recommend Precision Garage Door Repair and Sheridan Abad without hesitation.
Sally & Dale Schmidt
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, great explanations, proper cleanup,& an overall great experience! I received more “bang” for the amount spent. This is the 2nd time I’ve used Precision and I’d use them again!
Art
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I could not be happier with the repair of a broken spring on my garage door. My service repairman Gavin was on time, explained the problem and the cost and went to work. He was very professional and I could not believe how fast he completed the repair. I definitely picked the right company for the job. Thank-you! 5 stars!!
Michael Wise
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repair man, Travis, US Navy veteran, did a fantastic job of the repair to my garage door mechanism. I am pleased with his work.
J J Wagoner
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I contacted Precision on the recommendation of my neighbor. I was absolutely pleased w the professionalism, evaluation skills and complete repair of the door problem by the technician, Eresell Williams. so much so that I called the office after Mr.Williams had finished and asked 'Tanner' about a door- lubrication service. When Tanner began the appointment set-up I told him I will only go ahead w this service if Mr. Williams would b the technician doing the service. I wonder if the Precision mgmt is aware how lucky they are to have such an employee. Richard R.
Richard R.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Just wanted to thank Travis for his great service. He came, diagnosed the issue and quickly replaced the garage opener. Super professional and very knowledgeable.
Fred & Jennifer L
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very disappointed. The technician came out to do a door tuneup and did a 2 minute "25 point inspection" and quoted $1600 repair bill. I opted out of doing this "repair" only to have the door not work because the technician forgot to reconnect the door to the motor. If you can't reconnect the door after a simple inspection how can I trust the quality of your work?
C Johnson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time. Courteous. Fixed the problem. Good explanation of the issue.
Joann Stevens
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job! Very happy with Joel's knowledgeable analysis, recommendations, and diligent work. Our garage door works better now than when it was new!
Stephen Rice
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Love my Liftmaster. It is always a pleasure to have James service my garage door opener. He is professional and kind.
Lorraine Lombardo
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A+ on all counts. When calling Belle was very helpful, pleasant and scheduled an appointment for the next day with a follow-up e-mail which was great. Pabio Campos-Martin our technician was super. He called as requested prior to being at the house giving me time to get there. Following inspection he explained the problem and was able to do it the same day. We are very pleased with the service. Thank you. V Westfall
Virginia Westfall
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision in the past and was more than satisfied. Again, the service person was prompt, courteous and knowledgeable. I called at 1:30 pm and by 5 my door was fixed. I wouldn't hesitate to recommend Precision and will leave this review on the Next door site and yelp.
Paula Mertans
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I phoned with my problem this afternoon. A technician came out and was able to diagnose the problem right away. He gave me 3 different quotes. I chose the service option that best fit my budget. He finished the job in a timely manner and now I have a working garage door again. Hooray!
Liz Chaffee
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision from ads in the Yellow Pages. The ad reflected the service I was looking for. The service tech that did the necessary repairs was very knowledgeable and explained features that I didn't realize the system performed. I was impressed with the efficiency and ease of repairing my garage opener. Precision will be my "go to" for future garage door needs.
Sandee Hansen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A 5 star rating for James and Precision. I must commend James for his professionalism. He called a half hour before my appointment. James spent a lot of time to make sure the job was done right. He explained everything to me as he replaced the bearings and spring. He was very personable and you can tell he loves his work. I would call upon him and Precision again to take care of my garage needs.
Ronald Jow
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was a spectacular help! He was diligent and did so many things to fix my problem. He is a good person to represent your company. Not to mention he did it in extreme heat!
Donna Wilkinson
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am a licensed S.E. S1862 and would like to propose a bolt though the wall as opposed to current failed lag attachment of spring. Garage never used for vehicles. Will buy new garage door when sell in 1 yr. A more experienced person could probably do this. Happy to sign a hold harmless document. If Precision not interested could you recommend someone who might be. Bob at bobpotterec0@Gmail.com (510)235-3121
Robert Potter
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The wife and I were more than pleased with our service by Antonio. He identified the problem and explained everything that needed done in detail and why..we felt he went beyond and we could tell he cared about his work..We feel Antonio is an asset to your Company
Bruce Carpenter
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a broken spring. The technician replaced both springs and recommended replacing bearings and rollers. Guillermo was prompt, knowledgeable a d courteous. He gave me 2 options for repair. Highly recommend this company!
Mary Neves
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wasn’t impressed with Precision Garage service: upswell you unnecessary fees. Only needed one spring - they said I should have 2 (one on right, one on left) - went with one; he said I need 3 brackets to hold/pull up door - one bracket on each side lasted 10+ years n should last another 10+ years. Next time I will not go with big company - will use smaller company. On top of that they charge a $60 service come out fee - ridiculous. Go with smaller company to get your garage door fixed.
Kristine Arao
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had the best experience with Sheridan from Precision on Saturday! He was incredibly knowledgeable, professional and friendly. Our garage door is 26 years old and he was able to replace many parts - springs, coils, cables, etc. in 2 hours and arrived 2 hours after my initial call for help. I HIGHLY recommend Sheridan Abad and Precision Garage Door Service!
Deb Carter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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