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Read what people are saying
about Precision Garage Door

Precision Garage Door of East Bay
has received 1096 reviews, averaging 4.90 Stars:
Review:

Outstanding same day service. Very professional and friendly. Our technician, Cem was very knowledgeable, friendly and a great representative of the company.
Tim Guernsey
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Haziel was on time & professional. He explained what was going on with the repair & gave tips on how to maintain my garage door. I’d recommend this company to my neighbors. If I ever need service again I will be sure to call. $$ we’ll spent ???? Thanks
Katesha Johnson
Service Provided:
Garage Door Repair
Review:

Hazel did a great job and fix my door to work perfectly thank you very much Jerry
Jerry Garcia
Service Provided:
Garage Door Repair
Review:

5 Stars Mario was absolutely the best! I needed emergency repair and he came to my home on Saturday at 8am. He was professional and efficient-great service. You should be very proud of such a fine representative of your company.
Danville Resident
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Your tech that came to my home did a super job for me. He was very nice and respectful. The only thing I wasn't really happy with was the price. But thats my problem not your. Would love to see a senior discount. You did everything your web site said you would. Thanks C Jenckes
Carol Jenckes
Service Provided:
Garage Door Repair
Review:

I am not happy with this service. Appointment was scheduled for the hours of 10-2. Paulinho showed up at 1:15 without calling first and just honked his horn He looked at the door and said “what did you do? He said it would be easy to fix and would cost $475 to get it to work or $1100 to do it right. He could not explain what he would to do to fix it. I need it to work so told him to fix it for the $475 price which by then was now $425. He fixed it in 20 minutes. $425 is a ridiculously high price for 20 minutes of work. I will not use this company again
Unsatisfied Customer
Service Provided:
Garage Door Repair
Review:

I had excellent response time and very courteous and helpful service when I called for a non-working garage door. Haziel identified the problem immediately, oiled the working mechanisms on the door and the chain and gave me helpful tips for maintaining the door so it functions ideally. Highly recommend this company. VERY professional. And friendly!!
Beth Burnside
Service Provided:
Garage Door Repair
Review:

Haziel who came to our property and fix a broken spring was awesome... He was efficient and communicated on what he was doing. Haziel was a STAR!!!
Dan Pearson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We had a broken motor and had asked another repair company to come see it; they wouldn't come on time and didn't have the parts. Frustrated, I looked elsewhere and found Precision Garage Door. I was totally delighted when they said not only would they come out that day (it was 4 pm when I called), but that they had motors on the truck. Blake Zuniga arrived and couldn't have been nicer. He gave us 3 options and estimates on the repair, all professionally presented, and then went ahead and did the repair we chose -- right on the spot. Blake was super nice, very friendly, and we couldn't be happier with the work. Highly recommend him and Precision.
Sierra Fong
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

James was friendly and professional. He called and gave me a heads up before arriving and completed the job very efficiently. He explained what was wrong with my door. He did a great job!! Thanks
Bijan Ahmadzadeh
Service Provided:
Broken Garage Door Spring Repair
Review:

The service I received was excellent. Both customer service and Haziel were knowledgeable. Haziel called me prior to his arrival, and came to my house on time. He worked steadily while here, and the installation of the garage door opener appears to be well done. All was accomplished with care and professionalism. I’m very satisfied.
Sheri Grosjean
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Gabriel was amazing. I can not express how impressed I am with the level of service and professionalism he displayed. I would reccomend Precision Door to anyone!
Steven Ogbonna
Service Provided:
Garage Door Repair
Review:

it took 2 min to fix my garage door i paid $138.00 i think it is way too much $50.00 for the visit and the $58.00 for 2 min repair.
Hilda Tejirian
Service Provided:
Garage Door Repair
Review:

Great service...the technician Josh Kinder was awesome...did a fantastic job, and explained everything...very professional...I would highly recommend him.
Nathan Keilman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Gabriel was the technician who came to my house. He called 30 minutes before he arrived to let me know he was on his way which was very considerate. Gabriel was helpful, explained what he was doing, was professional but friendly at the same time. He fixed the door and asked if there was anything else he could do, which I thought was above and beyond good service. I would definitely consider Gabriel an excellent employee for your company, he set the example of what good customer service is.
Nancy Langella
Service Provided:
Garage Door Repair
Review:

A young driver hit my garage door late in the afternoon. I've used Precision Door for the last few times I've needed service for various mundane garage door reasons. My dad was an engineer so I'm kind of a picky customer and they have risen to the challenge with a smile on their face even sending someone out to move the control panel barely half an inch so it wouldn't keep hitting the door. So once again, there was their sticker, I called them right after calling my insurance company and when I explained it was leaving my house open they set up someone to come out immediately. Although that didn't happen for various reasons, I felt comfortable talking over how to close the garage door for the night and trusted them to follow through and still less than 24 hours after the crash, a service guy was here. A track, some hinges, young driver got lucky. Maybe because I'm a repeat customer, maybe because they good to deal with, I'll keep using Precision Door for my garage door needs.
Karen Lou
Service Provided:
Garage Door Repair
Review:

James came as advertiser. Secured the door which almost self-destructed, and sold us a new door. The old one was not reparable. I would higly recommend him and the Precision Door co.
Ed Bumgarner
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Precision is great! They were able to come out very quickly to repair the garage door. I didn't want to have to park our cars outside for a few days waiting for the garage door repair person. The person I spoke to over the phone when I called to make an appointment was very nice and knew her business. She said that someone would be out later that day and he was. Precision's repairman was Blake and he was very friendly, very knowledgeable, and very fast. He saw the problem very quickly, gave me an estimate, said it would take an hour. it took about 50 minutes. Besides fixing the problem, he also inspected the door and all its parts to be sure everything was OK. I am very happy with Precision and their staff.
Dennis Thomson
Service Provided:
Garage Door Repair
Review:

James W. was extremely professional and personable. Excellent service.
David Watts
Service Provided:
Garage Door Repair
Product:
Springs
Review:

That's my garage door is getting older I have used this company twice in the last 2 years. Both times the service technicians were courteous and professional and fully explained all of the work needed to me and I could not be happier with the results.
Jerry Webb
Service Provided:
Garage Door Opener Repair
Review:

Cem arrived within 4 hours to repair the springs on my garage door. He was professional, polite, knowledgeable and efficient. The repair was completed within 45 minutes, and I will definitely use them again, if a garage door problem occurs.
Sherry D
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

James was good and worked efficiently, so the 5 stars are for him. After seeing what was done, and considering the time it took, I think that the price was too high.
Craig Marquardt
Service Provided:
Garage Door Repair
Review:

Five stars, excellent customer service. I will be referring all of my friends and family.
Mark Hanna
Service Provided:
Garage Door Repair
Product:
Springs
Review:

5 Stars
Rick Escaranio
Service Provided:
Broken Garage Door Spring Repair
Review:

Blake did a wonderful job he was on time and so efficient what a great personality also the new motor and the bearings are so great they're so quiet what a difference I'll be sure to recommend you to everyone that I know thanks a million
Patsy Helton
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Excellent service by PJ - estimator and Luigi - installer, live persons answered my phonr calls - they are courteous and answered all my questions. 2 beautifull garages (double and single garage) was installed in my house. I am so happy how it looks likenow. ????
Meg Pahati
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I had called Precision Garage Door in Southern California to replace my mother’s door opener. The installer did a very good job so I called Precision here to replace my door and door opener. The technicians were professional, knowledgeable, prompt and completed the entire job in two hours. I will recommend Precision Door to my neighbors.
Jerry Kaake
Service Provided:
Install Garage Doors
Product:
Opener
Review:

Our garage door stopped opening; with our car inside and on a work day. I called several companies but only Precision committed to same day service. I called at about 11:00am. The technician was scheduled for noon-2:00pm! Josh Kinder and his colleague arrived well within that window. Very friendly and polite guys. Great sense of humor. Josh told me what he was going to inspect and why; and what might need replacing. He was methodical, explained what had to be done, what he recommended should be done, and what ought be done "at some point if" if not now. With a 25 year old door it was time for the full Monty. And so it was. 5 Stars! Why? Everyone was polite from the person who scheduled the visit to John and his colleague. They explained what was wrong, what needed to be done and why, what it would cost, and did the job after I agreed. Efficient, thorough, and tidy. They checked the garage floor for anything that might have been left behind; nuts, bolts, screws etc. Other than the fact that the door now works, you wouldn't know they had been there for. Well done Josh and Co., and thanks Precision. ARB.
Alan Bailey
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

When our garage door spring broke, I looked up a Diamomd Certified recommendation, and found Precision. It was easy to make a service appointment. Our technician, James, was prompt. He was Super! He explained what we needed very clearly. He replaced the garage door springs quickly, and was engaging. He chatted with us while keeping at the task. Thanks to James, our broken door repair became an enjoyable experience.We are glad we followed the Diamond Certification advice, and we are completely happy with the work Precision Door did for us.
Janet H.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

James, the person who came to fix the garage door is great! His attitude is tops, very polite and friendly! I highly recommend this company and James.
Liede-Marie Haitsma
Service Provided:
Garage Door Opener Repair
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