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Read what people are saying
about Precision Garage Door

Precision Garage Door of East Bay
has received 1440 reviews, averaging 4.88 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was knowledgeable, diagnosed the problem immediately and solved it quickly. Many mahalos!
Caroline Kane
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was the technician that came out to replace the mechanism which included springs, new cables, etc for the garage door. He was prompt, courteous and very professional. He worked efficiently and the job was done quickly.
Colleen Pestana
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Absolutely impressed and satisfied with the professional work that Mr. Paul Brinkman did for me. First he got here on time and greeted me with a friendly demeanor. He explained that the parts on my garage door were out of date and what it would take to to get it back to working conditions. He gave me the pricing on three different options he broke down and explained everything. Once we agreed on what work was going to be done he got straight to work. I couldn’t believe how quick he was done and the quality of work was amazing to say the least. Mr Paul Brinkman a true professional his field
Francisco Rodas
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Currently I am overseas on Business and was not there to coordinate with the service person. I am satisfied with the promptness of the service however disappointed that my wife was not offered the 3 year warranty. Nor was she shown the "Best" as indicated in the email I received. Only difference I saw was the warranty length and an additional cable The price of the replacement battery started out at $155 which is a pretty big mark-up as I can purchase myself for $49. My indicated the service guy said he reduced the price by 50% but still a high price in my opinion. More disappointed with not having the 3 year warranty than anything else. My 5 year warranty on the original repair in 2015 had just expired on June 27 and would have liked to seen a new 5 year warranty offered.
Jay Mccaa
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan arrived promptly, did a full inspection of the system and offered many options for service. I initially opted for a more budget friendly service, which Sheridan promptly initiated. After consulting with the boss, which she pointed out the importance of a safe installation, of a major security feature of the house was our priority, we opted to get all the recommendations done. Sheridan completed all the work within the hour, made sure I understood my invoice and how completing all the work would save us money in the long run. He showed me all the parts he replaced and we tested the garage door before he left. He didn’t leave a mess and was respectful of our house and all the COVID / Social distancing protocols while working. This is our first home so there was some sticker shock but overall from start to finish, from calling after hours and getting a person (Derek) to book us, to Sheridan arriving on Labor Day and getting the work done, their professionalism and service is worth it.
Sean Lacsado
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great work! Fast, efficient, courteous, professional. Very much appreciated.
Nancy Pace
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision charged me $125 for $4 bearing at HomeDepot. Two bearings cost $250. It is understandable if I only replace a bearing. But, no! I am replacing 2 springs at the same time. The labor for replacing each bearing takes ~5 minutes. I will not use Precision again. Very bad charging practice.
Long Yang
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phil came out and did the quick job I requested. I was afraid it wasn’t worth their time because of the job being too little. He didn’t make me feel that way though. After he simply got my garage door operating again he gave me some tips on maintenance. Also, thanks for working around the clutter. Great service and respectful
Ben Fisher
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was reading my daily East Bay Times when I came across a full page ad from Precision door service and liked their intro. price for an inspection of my two garage doors. The person who performed the service, James W. , was very professional and really knew his garage doors and openers. Would use the Company again in a heartbeat!! Dan Denis Brentwood summerset 11. They also gave me a discount for being a Veteran!! Now thats what I call class.
Dan Denis
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The worker you sent to fix my garage door was very professional and very professional.
Leslie Jones
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hi, Great job, ( Little Pricey ) I was happy with the effort of the Tech. Also replaced the weather stripping and track
Steve & Mylyn Rapposelli
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service repairer was thorough & efficient. Gave us 3 optional repairs & got the job done even though it was late evening. Great job
Cheryl Gunsell
Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was very efficient. I would recommend him.
Paul Davison
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I used Precision before and they fixed my problem i was happy then with the work and iam happy now. Very happy with the quick response. Will use them again.
Guy Gianino
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Choose Precision due to ads indicating local offices and customer reviews. They were super busy at the time, so told me it would be approx 5 weeks before they could completely remove my broken one with a new one. They called and we set up a date and informed me they would need 10 feet of space cleared to do the installation - which I did a few days before they were to arrive. They were slightly late from the original time frame to arrive, but did call and let me know. The person servicing was excellent - extremely polite, walked me thru what he would be doing, and informed me of the steps to keep it working well down the road (spray on lubricant periodically at key points). He swept the garage out on completion, took the debris and old door with him to dispose of later. Sooo nice to have one that is so easy to open (no motor on mine) ... pretty much able to lift it with a finger! Thanks Precision.
Chris Ulrich
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Luigi Lopez, Technician was great. He called me to let me know his arrival time. He was on time and I was so, amaze he was ready to work had his mask ???? on considering the time we live in . He observed the garage and begin to work. I had the original old garage and motor when I moved here so it took him awhile but I'm very glad with his work. You rock. Thank you, job well done ????
Tonja Fuller
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job by the installer. Fast service, honest estimate, cleaned up all materials. Can't speak yet as to the durability of the garage door opener, but it's working fine so far. The rolling code is a safer technology than the old dip switch, fixed code, and it was a needed upgrade. Ability to open the door with a smartphone eliminates carrying a remote around. Nobody should leave an opener on their visor, name and address is right there on your car registration. Precision has provided some important safety features for us. Good job!
Antioch Client
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very satisfied with the service. I was able to get a technician the very next day and he finished the job way ahead of schedule. He is very cool and helped me out with pricing too.
Anton Chang
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and on time. Thought the labor charges were a little inflated compared to competition.
Rebecca Davis
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had an old garage door replaced by Precision Garage Door. Both Al, the estimator and Solomon, the technician , were very professional when they came to the house. The office staff I spoke with was friendly. Solomon, the technician, demonstrated expertise on the install and had it all done in less time than I thought he would. Not only does my new garage door look beautiful, but it is perfectly sealed all around. I only wish I had called sooner to do the job. Thank you to the team at Precision Garage Door that stalled my garage door.
Suzanna L.
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service .thank you Danny
Val Moniz
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repair consisted of replacing the J arm connecting the trolley to the door. Apparently, the technician did not check the operation of the door after completion of the repair, which I consider a serious breach of responsibility. When I operated the door after the technician left, I found the trolley hitting the motor. Now I am forced to operate the door manually.
Gopi Aiyar
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Willing and able to help install custom garage doors that I fabricated myself. James was great at problem solving some of the technical issues that came about due to custom door construction. He was knowledgeable at making he necessary door, hardware and track adjustments to make the doors operate smoothly. i would recommend James in a heartbeat to work on my garage doors in the future.
Bob Reuter
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was wonderful. He called me ahead of time and was on time. He works so hard on my project. It was one of the hottest days this year and he didn’t complain he just kept working in the hot sun. Very professional. I would use this company for sure anytime.
Susan Terry
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent and thorough. I called originally for a broken spring and Sheridan found a few more things that I hadn't noticed and would eventually impact the door operation. Sheridan did a great job of explaining why all of these items should be replaced and the impact of not replacing them. Yes, it cost a bit more than I had initially expected but fixing all the issues now will mean I will have a worry free door for many years to come.
Bob Gorman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech arrived on time and once we determined the work that was needed it was preformed in a timely amount of time.
John Larmour
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Brinkman was my technician. He was courteous and completed the work really fast. The door is like new again! Thank you for the quick response!
Karen Cardinale
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I received same day Service for my Broken Garage Door. Brandon arrived on time and provided a detailed list of what was needed to be done to get the door back in working condition. He completed the repair in record time. We would recommend Precision to another client.
Hull Nancy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James did a great job fixing our garage door. He explained everything he did and show me everything he replaced.
Roger Nakagawa
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service!
Allison Bowie
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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