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about Precision Garage Door
Precision Garage Door of East Bayhas received 2436 reviews, averaging 4.83 Stars:
Concord, CA
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Service Technician Team: Antonio Mendoza
Dublin, CA
24hr scheduling is amazing. We emailed at 10pm the night before and had the repair completed by 11am the next day. Highly professional !
- Adrian & Helen Wilson
El Cerrito, CA
On Saturday, I awaken to find out that my garage door would not open. I tried multiple times, then remembered that I saw Precision's ad on television. They informed me of the timeframe that the technician would arrive. There was a confirming text restating the arrival and another letting me know the technician was on his way. Carlos was the technician who came and was extremely helpful; explained the problem (loose bolt), check the system to make sure all the rollers, etc were working properly. He explained some others about the door that was helpful. Work done in less than an hour. Would definitely recommend!
- Pamela Wagner
Brentwood, CA
The service technician was very quick to respond and quite informative. He explained every option that was available to me in order to resolve the issues with my garage door and opener. The entire process, from my initial call, to repair completion was very quick. Very happy with the services provided. Thank you
- Scott
Antioch, CA
Great knowledgeable staff. High quality products. Fast response. I highly recommend this Co. Couldn’t be happier with the Amazing Resultof work done. Thanks JAMES!
- Louie Lamoglia
San Leandro, CA
Found their website 5 years ago, then Covid hit and then my husband got sick. Finally could address getting a new garage door. Picked what I wanted made an appointment. So easy great people installed in 3 hours, it is so nice I love it. The nicest employees ever NM
- Nancy Mestas
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New Door Consultant Team : Eldrin Valencia
We had a great experience with Precision. From our sales associate Clay to our installer, the process was seamless.
- Joan Bettencourt
San Ramon, CA
Thank you, Precision garage door for providing such a positive experience with my garage door repair. From the initial call to the final fix, your team was efficient, professional, and courteous. Thank you,Travis, for your professional and friendly service.
- Jay Modi
Fremont, CA
Received call even holidays…. On time on appt. n job well done d same day though its a holiday. Special Thank u Precision .
- Jose Coronel
San Ramon, CA
Quick response, waiting on written recommendation with cost estimate including lable and detailed parts breakdown. Called for (1) broken spring, verbal estimate was $1400 which included bearings. My wife called me and I wasn't in a position to make the decision. The first website that came up on a google search while I was on the phone with the tech stated "never pay more than $1000 for springs on a garage". So I await more details.
- Blake McCaffery
Concord, CA
So of course it was a Sunday morning when one of the torsion cables came loose and prevented us from closing the garage door. I found Precision Service online, and was very happy that they could send out a technician the same day without exorbitant weekend fees. David L. arrived and really worked to figure out the issue - not just replace the cables. I'm very happy with the work he did and very appreciative of the time and care he took to get our door working - for today and the future.
- Brenda K
Hayward, CA
The technician, Carlos, was 5-stars. He was very pleasant. After doing a thorough inspection to identify the problems, he clearly explained the fix as well as additional services that would make the door function more smoothly. Great service!
- Helen
Oakland, CA
We are very happy. A spring broke on one of our doors and caused a catastrophic failure. We couldn't get our car out. We called Precision and the sent James Walker. He came quickly, was very friendly and went over everything. We had several options and ended up fixing the door that failed and and updating the other door which was on the verge of failing. Price was decent. Would hire them again, definitely.
- Diana Walizada
Pinole, CA
A cable on my garage door broke yesterday mid afternoon. Having used Precision Garage Door previously, I called for an apppointment. Within 3 hours Patrick showed up. He evaluated the door for necessary repairs provide quotes for the work and was through with the repair with 2 hours. The cost was less than the quote and the work was done flawlessly. Could not be happier with my experience with Precision Garage Door...the best!
- George Parsons
Danville, CA
Carlos Larios was really professional and gave me all the information I needed to make an informed decision. You have a top-notch technician in Carlos. I purchased springs, and bearings and cables as really explained the pros and cons of doing or waiting. Sincerely, Ray Velasco
- Ray Velasco
Castro Valley, CA
The technician was very nice and on time. Thank you for that! However, the company charged me only for estimate on repair and prices on repairs are ridiculously high. Paid $69.95 only to take a look and been asked 845$ + for the job.
- Francesco Ruggiero
Richmond, CA
Precision door has excellent service great communication. They get the job done right a way. No long waiting period for service! Very nice personnel. Very professional was informed of the problem and the problem was fixed with in 30 mins!
- Angela Jackson
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Service Technician Team: Sheridan Abad
San Ramon, CA
All went well. Patrick explained all what needed to be fixed. I asked him some questions regarding the garage door. Well since the doors were installed in 2004 he explained to me about the springs and some other parts. So, I trusted him and decided to have all replaced. I’m very happy with the work he did. You are very lucky to have a professional person like Patrick working for you. He was very personable and made me feel comfortable in fixing my garage door!! Job well done!!!!
- Christine Blackman
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Service Technician Team: Patrick Leahy
Oakley, CA
My garage roller gave out . Went on the company website , they had same day apt . My technician Sheridan Abad , diagnosed the issue , and fixed it within an hour . My garage door was fully functional . Very happy customer. Great service .
- Alberto Aranda
Concord, CA
Patrick came to our home and was super friendly and had expert knowledge of the garage door system. He explained the service and each step to the repairs clearly and provided a breakdown of the cost. He competed both spring replacement and bearings in good time. Would hire again.
- Mortay Mendoza
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Service Technician Team: Patrick Leahy
Hayward, CA
Precision Garage Door has been the ONLY company we have dealt with concerning garage door. They have always been there when we have needed them. We have had a NEW door replacement from them and regular maintenance. Recently, 6/16/25, we had major maintenance, on ALL moving parts. Mr. Philip Nguyen did our service. He was very professional in all aspects. Thanks for a great job Ed Davis
- Ed Davis
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Service Technician Team: Phillip Nguyen
Clayton, CA
I came home around 12:00pm on a Monday and my garage door would not close. I called Precision and had an appt. within 2 hours. The technician was Parampreet Singh and he was knowledgeable, courteous and very professional. He gave me a few options to consider before I chose a new garage door opener and rail system. The installation was completed within an hour, and he even programmed the door opener in my vehicle. I called Precision based on the commercials I had seen on TV. Everything they advertised was spot on from the professional phone service through installation. I highly recommend them for any needed repair or new door installation.
- Tom Cianfrano
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Service Technician Team: Sheridan Abad
Pleasant Hill, CA
Sheridan did a great job today, called to let me know he was arriving in 10 minutes. I have had my garage door serviced several times by precision and today was a great experience. I was given all the information that I needed and the work was done quickly and very professionally. Happy Customer.
- Kay Barton
Oakland, CA
Precision makes good garage doors, and I would recommend them. However, one of the parts they use, the door handle/lock combo, is cheaply made, and was never particularly easy to use. (Our garage door is manual.) The keys that come with it are also cheaply made, and sure enough, yesterday one broke off inside the lock. Result? It cost $350 to have the garage pried open ( luckily we could do that..) and then the very nice tech replaced the lock. I immediately went to Ace to get new, stronger keys made. But the actual lock, though brand new, is still not easy to use/insert a key. But it works…Precision needs to upgrade this part.
- Len Nathan
Hayward, CA
Service was great, price, little high, all is good.
- Brenda & Willie Lewis
Pleasanton, CA
Patrick was absouloutly professional and polite and completed the garage door service and replaced items that will keep them in good working order.
- Ms Dhoot
Livermore, CA
Excellent service! Rodney arrived on time and did a great job of addressing the issues with the garage door. He did a great job! This door has never worked so good...and really quiet too! Rodney is very professional. It was a pleasure working with someone who knows what he is doing. I would definitely recommend Precision if you want your door to work right!
- William Herbert
Danville, CA
Great job. Very professional and efficient. Thank you for your help!
- anon
Concord, CA
He explained very clearly kindly how to operate the price was little high than we expected but he explained why. Thank you for your hard work and appreciated So I gave him 5 stars.
- Hyonsok Hong
Livermore, CA
Precision gave me a reasonable quote and within 30 minutes the work was complete and my garage door was working again after 20 years.
- Julie Fairclough
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Precision Door’s ease of booking an appointment and Antonio’s knowledge made the process of first attempting to salvage our 20 year old motor and ultimate replacement a very positive and easy experience. From the ease of same day booking and the notifications of arrival, Precision Door’s commitment to excellent customer service was clear. We tried several options to salvage the old motor, but ultimately had to replace. The replacement was fast and seamless, and Antonio walked my wife and I through adjustments, pairing with vehicle, etc. For the next replacement I’ll definitely go with Precision Door and strongly recommend them to anyone needing service or replacement. Thanks guys!
- Andrew Matthew