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Read what people are saying
about Precision Garage Door

Precision Garage Door of East Bay
has received 2106 reviews, averaging 4.84 Stars:
1 2 3 4 5
Review:

We made a wrong decision of choosing this company. The service maybe good but excessive charge compare to anywhere else. We were charged almost the same as brand new garage door for a small job. I really regret that I chose precision garage door repair.

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A Response from: Pat Prendergast

Hi Andrew, Thank you for taking the time to speak with me on the phone and express your concerns. Ensuring our customers are satisfied is our top priority. Per our discussion, we have processed a courtesy rebate. Please note that our technician's recommendations after inspections are not compulsory. We want our customers to feel comfortable with their choices, and if they are not, we encourage them to shop around or contact us with any questions. Thank you once again for reaching out to us. Regards Param Operations Manager Precision Garage Door

Sheridan Abad Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team: Sheridan Abad
Review:

I had my service Monday, which went very well and the tech was very quick in getting my new motor and springs installed. I will say, I was a bit shocked at the price. I was not offered options and was just told that the cost would be $3600 for what he was installing. I was surprised on the invoice to see how much some of the individual components were and that it wasn’t service that was the result of the price. Looking on the precision garage door website, it seems like the average cost of a motor is 300-500, I paid over a grand for mine. I’m seeing the same motor available online for $400, why is this one so much more? Additionally the two springs were $300 each? Online I’m seeing average costs should be $100-$200 for both combined? It also cost $1000 for center and end bearing plates and cable. I’m just hoping for a bit more transparency on these costs as I do feel a bit like I was given premium options without being consulted on options.

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A Response from: Pat Prendergast

Hi Brian, Thank you for taking the time to speak with me on the phone and express your concerns. Ensuring our customers are satisfied is our top priority. Per our discussion, we have processed a courtesy rebate. Please note that our technician's recommendations after inspections are not compulsory. We want our customers to feel comfortable with their choices, and if they are not, we encourage them to shop around or contact us with any questions. Thank you once again for reaching out to us. Thank you for choosing Precision Garage Door. Regards Param Operations Manager Precision Garage Door

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

My garage door spring broke. Antonio Mendoza arrived within the time frame. He examined my garage door and located some other things that were going to be a problem in the near future. He showed me the problems and explained the damage and consequences of not repairing these other problems. He was able to repair all of the problems at a reasonable price and within an hour or so. He was very professional and knowledgeable. I highly recommend him!

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Antonio Mendoza Service Provided:
Broken Garage Door Spring Repair

Service Technician Team: Antonio Mendoza
Review:

My 11 year old garage door literally collapsed. I was able to make a same day appointment with Precision Garage Door Service and they came right on time. Mario Mojica was very courteous, explained exactly what I needed and took care of the work in a very timely manner. I highly recommend Precision. B Felkins

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Mario Mojica Service Provided:
Garage Door Repair

Service Technician Team: Mario Mojica
Review:

The tech was here on time. He was courteous friendly and knowledgeable. He explained everything he was doing and did not leave until he was certain we understood everything! Super happy with the service!

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Ian Rice Service Provided:
Garage Door Opener Repair

Service Technician Team: Ian Rice
Review:

Thank you Precision Garage Door for being so prompt with your reply and service call before your arrival. Your service was exceptional and your explanations of our new garage door opener were greatly appreciated. The representative that was sent to our home was knowledgeable and was a pleasure to work with. Thank you, Cindy

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Sheridan Abad Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team: Sheridan Abad
Review:

Quickly fixed the sensor alignment, replaced the rollers and programmed the remote for multiple doors. Estimate was given before the tasks started. Satisfied with the service.

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Paul Brinkman Service Provided:
Garage Door Opener Install

Product:
Rollers

Service Technician Team: Paul Brinkman
Review:

Professional clean work. A couple of issues but they worked hard to resolve them.

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Antonio Mendoza Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team: Antonio Mendoza
Review:

all expectations met and exceeded. Travis, the service person arrived right on time and was extremely helpful, taking time to explain things and show me how to fix things. I would definitely recommend your service to others. Thank you.

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Travis Behn Service Provided:
Garage Door Opener Repair

Service Technician Team: Travis Behn
Review:

My experience with the Precision team was amazing from the initial phone call through to the completed repair. The gal who answered the phone on Sunday was exceptionally pleasant and courteous, letting me know when to expect a phone call from the technician. True to her word, Sheridan called me shortly thereafter and gave me his estimated ETA. When he arrived, he quickly diagnosed the problem and was very thorough in his explanation. The repair was completed promptly and we tested afterward. I would absolutely recommend Precision for all future needs.

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Sheridan Abad Service Provided:
Broken Garage Door Spring Repair

Service Technician Team: Sheridan Abad
Review:

Many thanks to Raul who got our garage door back to working condition within an hour of his arrival. Thank you Pecision!

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Raul Duenas Service Provided:
Garage Door Repair

Service Technician Team: Raul Duenas
Review:

Sheridan and Carlos did a fantastic job with my garage door. As Sheridan diagnosed the issues, he thoroughly explained his observations and recommendations. Although we ended up needing a new garage door motor, he made sure to rule out less costly approaches first. In additional to their professionalism and expertise with repair and set-up, I also appreciated their friendliness and commitment to 100% customer satisfaction. Thanks guys!

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Sheridan Abad Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team: Sheridan Abad
Review:

We called Precision Garage Door on Sunday and mentioned Sheridan Abad because of the nice work he did for us in 2022. Sheridan was scheduled to arrive between 10:00 AM and 02:00 PM on Sunday, February 4, 2024. He called, as promised, 20 minutes before arriving at 11:30 AM, replaced our garage door opener and left before 1:00 PM. Sheridan was punctual, knowledgeable, hard-working, pleasant, and answered our questions. We strongly recommend Precision Garage Door and Sheridan Abad to anyone in need of work on their garage door, or opener.

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Sheridan Abad Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team: Sheridan Abad
Review:

Awesome service, friendly customer service and quick response

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Mario Mojica Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team: Mario Mojica
Review:

Love the garage doors! They look great and are very quiet. Everyone was great to work with.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The whole experience was great from start to finish. Patrick was wonderful. Extremely professional and knowledgeable, and very personable. He explained everything clearly so that I had the info I needed to choose what I wanted to do. Work was efficient and beautifully done. He made sure I had all the information I needed at the end, and explained the bill. No surprises. I'm all set. Couldn't be happier. Unless it was free. Thanks Patrick, top marks!

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Patrick Leahy Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team: Patrick Leahy
Review:

Sheridan fixed our garage today and was great! He arrived at the beginning of the appointment time and called us in advance. He was fast, courteous, and knowledgeable. Highly recommend!

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Sheridan Abad Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team: Sheridan Abad
Review:

Ian Rice is very honest, reliable and helpful.

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Ian Rice Service Provided:
Garage Door Repair

Service Technician Team: Ian Rice
Review:

Oversold the needed fix

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Sheridan Abad Service Provided:
Broken Garage Door Spring Repair

Service Technician Team: Sheridan Abad
Review:

Jose the technician that came out was very knowledgeable and punctual. Explained what was needed and did the job. Replace the drums, cable , rollers and Springs and the doors now super quiet. Would recommend Jose and Precision garage door

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I had a new LiftMaster garage door opener installed by Patrick Leahy and Breashear. I was impressed by the overall level of service. They provided an extensive inspection of my garage door unit, and gave recommendations as to how to maximize the life and efficiency of the door. I liked that they were prompt, courteous, explained the different pricing options, and left the garage work area clean. I would not hesitate to contact Precision in the future if a need arises. They do excellent work!

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Patrick Leahy Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team: Patrick Leahy
Review:

We had Precision install our new door a couple of years ago and it was time for a tuneup. Antonio came out today and arrived exactly when he said he would. He was an extremely polite young man and explained what he was going to do and set about doing it. He tightened all the doors bolts and lubricated the moving parts and finally reset our side mounted opener. It’s really good to feel confidence and trust in people. Antonio is an asset to your company.

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Antonio Mendoza Service Provided:
Garage Door Repair

Service Technician Team: Antonio Mendoza
Review:

Highly recommend. The response time and the installation was quick and exceeded my expectations. The technician, James Walker, was very courteous and professional.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Mario and another technician showed up on time as booked. They went over how they could fix our garage door and answered all my questions.. They were knowledgeable and they were able to complete the job and had everything needed.. Everything was completed. The new equipment and all features were explained. They did a good job The experience was positive

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Mario Mojica Service Provided:
Garage Door Repair

Service Technician Team: Mario Mojica
Review:

Patrick was terrific. He was very helpful in finding the cause of our problems and made the corrections in a timely fashion.

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Patrick Leahy Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team: Patrick Leahy
Review:

Last night, I encountered an urgent situation when my garage door unexpectedly dislodged from the tracks, resulting in a broken torsion spring and rollers. I reached out to Precision and they promptly scheduled a tech to address the issue this morning. Patrick Leahy not only quickly restored my garage door to its proper functioning but also provided options, ensuring all my needs were met. Patrick's speed and professionalism were truly commendable and his courteous approach and efficient service exceeded my expectations. I highly recommend Patrick for any garage door repairs - a reliable and skilled professional. Thank you, Precision, for the swift response, and kudos to Patrick for a job well done!

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Patrick Leahy Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team: Patrick Leahy
Review:

Holy smoke!!! Garage door cockeyed and won’t open at 2pm on Saturday. Called and they made an appointment for 2:30 -6:30. Then Jose called & said he’d be there in 20 minutes. Got here at 2:50. Looked the door over, gave the estimate, we said OK. He replaced the spring, cables, plastic things that travel up & down. Fixed the track that was dented (we thought beyond repair) and assorted other parts. We paid him and he was on his way at 4:15!!! Their commercial is no BS. Saved the day. Thank you so much. Kim Ancira

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

The technician, James did an excellent job of explaining what my door repair was going to require. He was thorough and his work was completed with no inconvenience to me. I am extremely pleased!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The thing I liked best was a less than 1 minute wait time on the phone before getting through. Then the appointment was next day, the fellow showed up within the window, and fixed the problem for a reasonable price right then and there. He even had a second opener to replace one that I've lost.

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Patrick Leahy Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team: Patrick Leahy
Review:

We recently had repair work performed by Travis and a trainee. He worked closely with the trainee to diagnose the problem and explain the issue with me. He gave me different options and based on the timing of the last repair/replacement, we decided to fix what was broken and also replace the spring and rollers. Even though it was quite expensive, I feel that my garage door will be in great shape for many years. I really appreciate honest, high quality workmanship which I felt I received. Travis was able to come out the same day and even show up early.

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Travis Behn Service Provided:
Garage Door Repair

Service Technician Team: Travis Behn
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Angie's List Super Service Award 2021
Precision Door Service of Bay Area, Garage Doors & Openers, Fremont, CA
Diamond Certified
Home Advisor
Military Discounts
Senior Discounts
Walnut Creek/680 Corridor Area

(925) 482-6977

(925) 482-6977
Oakland/ Berkeley Area

(510) 969-6700

(510) 969-6700
Fremont Area

(510) 298-3444

(510) 298-3444
Pleasanton Area

(925) 271-7818

(925) 271-7818
Hayward Area

(510) 398-4141

(510) 398-4141
Lafayette Area

(925) 297-6761

(925) 297-6761
Richmond Area

(510) 619-9050

(510) 619-9050
Antioch Area

(925) 237-9540

(925) 237-9540
Precision Garage Door of Bay Area
Office: (510) 279-4219
20986 Corsair Blvd
Hayward, CA 94545

Licenses

Contractor License
#993539

If you are looking for service in the San Jose area, please visit:

precisiondoorsanjose.com

If you are looking for service in the San Francisco area, please visit:

precisiondoorsanfrancisco.com