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Read what people are saying
about Precision Garage Door

Precision Garage Door of East Bay
has received 1873 reviews, averaging 4.85 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario did a great job.
John
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A very pleasant man named Travis came out to repair out door. He was knowledgeable, precise and did an exemplary job of explaining everything to us in terms we could understand. Travis worked the entire time he was here, he didn’t waste a second. He was personable,, hardworking, neat and very customer centric. Travis should be cloned and sent out on every job. He is truly an ambassador for Precision!
Georgie Renshaw
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joe called that he was in transit and would be arriving in 20 minutes. He was on time and very polite. He immediately went work examining the door to determine cause of failure. He gave me options on things that needed care. Rollers replaced. Lubrication done. He also informed me about maintenance. Reprogrammed door for lift stop. Provided me info regarding motor replacement if needed. I am pleased with service. Again Joe was polite clear with explaining everything. Thanks so much.
Burna Beard
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis did a great job identifying the issues and fixed it Within an hour at below the price quoted. Thank you!
Nancy Carlson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

One of the springs broke and it was urgent to get it fixed to be able to use the garage and get the cars out. We called and within an hour Tony showed up. The service was great and he completed the work in a good manner, explaining all the technical details. However, we were shocked at the cost of the parts, we checked with family and friends who had similar work done and they were also shocked. I understand parts will be marked up, but for example when a part like Torsion Cable 7' high is charged at $300 when it only retails for in the range of 10 to 25 dollars, it does not feel right. Even though the service was great and I’m sure the quality of work was also good, next time I would look around for other quotes just due to the final cost I had to pay, feels way too high.
Hazim A
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Worker was very thorough
Marie Felix
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you Sheridan Abad for your superb service and expertise. You repaired my garage in no time. You are professional and highly talented in your work. Thank you, again!
Stanley Fontillas
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Very pleased with the work. Joel was excellent. I will recommend Precision to neighbors, family and friends.
Joyce Knowles
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

What a relief when Jose offered us a reasonably priced alternative to an expensive new garage door. And we even got a Senior Citizen discount. Fast service too!
Evelyn Latorre
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan is the most professional and personable representative. He thoroughly explained everything and lubricated the door, so it works better than new! The new opener is so quiet and efficient.
Steve & carol Ecklund
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan Abad came by and quickly diagnosed and fixed my garage. Extremely fast and quality work. Sheridan was also helpful and explained the issues and solutions clearly and thoughtfully. 5 stars
Jake Cerf
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door sent James out to repair my garage door. He called before he arrived, arrived on time, he was very professional, friendly, and knowledgeable, and bottom line he fixed my door. I highly recommend Precision Door.
Randy Fewel
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision is great! I called about an appointment in the morning and had a technician on site this afternoon! The main spring on our garage door broke so I needed some major repairs. Their technician, Sheridan Abad, was super friendly and professional and gave me 2 quotes. He explained both options in great detail without trying to push me towards the more expensive repairs. I was afraid he'd have to order parts and come back another day, but he had everything with him in his truck and was able to change my one spring to a 2-spring system within about 1 hour. At the same time, he changed all the wheels to better, quieter ones, greased everything and serviced the garage door motor. The door seems to run way more smoothly, is quieter and maybe even a little bit faster. I couldn't be happier and would definitely recommend Precision.
Antje Fowler
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage unit went out on me. Called Precision and they sent Tony out within a couple of hours. He was on-time, polite, professional and informative. He quickly inspected and presented my options and immediately got to work. He had the unit replaced and installed within an hour. Couldn’t be happier with the overall service from start to finish. Highly recommend Precision for any future garage repair needs.
Jess Y.
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision technician Mr. Sheridan Abad carefully parked his truck at spot for easy work access and not to block neighbors' driveway. He greet me with courtesy, inspected my garage door, wrote estimate right away and even gave me a good senior discount. They were referred by my neighbor so I was expecting the similar rate. He quickly finished the job earlier than his estimated time, explained the operations and newest technologies in it. It was a pleasant surprise that it's functions exceed my expectation. The sound of the door now is just SWEET!
Alex Huang
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Antonio Mendoza did an excellent job. He was very knowledgeable from giving quote to fixing the garage door. Within few hours he replaced the springs, cables and did nice job????????
Ramesh Vedal
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job and service. Very honest and professional. Thank you
Diana Wahl
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, knowledgeable, cheerful, reasonably priced service.
Tom Herriman
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ones again Precision door service gave excellent service! Their tech, Antonio Mendoza was so knowledge, friendly and polite! I'm so glad We choose them to install our new doors! the repairs they did were my fault, however the repairs were done under warranty! How many companies would do that? Thank you!!
Manuel Moncada
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very expensive and feel like I was taken advantage of due to my circumstances of having been locked out of my house. The customer service was good but the rate was a highway robbery!
Mohammed Ansari
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Service! Quick and efficient. Highly recommend them. Thank you Paul for your professionalism and quality work.
Barbera Banks
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Beware: I gave my credit card over the phone to the technician to pay for the service. A day after I got a fraud alert from my credit card company after 7 charges were made to my account unauthorized. I don't usually give my credit card over the phone but the situation was urgent and I needed to get replaced same day so I violate my rule. Credit card company will remove the charges however just want to give heads up to the consumers.
Michelle Glasener
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door wouldn't open and the company that installed it couldn't come out till the next week! I called your company and you sent Gavin out the same day. He noticed the spring was broken and put in a new spring. He also checked other parts of door, rollers, track chain etc. Gavin was very courteous and professional. He answered all my questions. He does a great in representing your company.
Janice Scott
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I used Precision for my mother in laws home more than 14 years ago for a broken torsion spring. I believe it was still a young company at the time but I was not disappointed. Recently my house garage spring broke and I called Precision again and the receptionist on the phone was polite and professional and I had a technician come in the same day to fix my garage door. I had all torsion springs replaced and new garage openers with new rails installed by technician Carlos Yow, who was courteous, polite, professional and thorough in his work and his explanations of any questions or concerns. An employee such as Carlos for a company really adds value to the customer and no doubly for a company’s image. Good job Carlos and Precession!
Tsewang Lama
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ercel Williams did a great job. He is a real plus for your company.
Gene Davis
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I saw your advertisement in the newspaper and on TV. I was not happy with the last service/repair done by another company. So I gave you my business and I am very pleased that your service person took the time needed to gets me up and my garage door running once again. thank you.
Lloyd Garbutt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We needed the bottom of our garage door sealed. Carlos came out promptly and took care of our concern. Carlos arrived in a timely matter and presented himself very professional. This is our second time using Precision, if we have a problem with our garage or if anyone should ask for a refer for garage repair or installation, we would definitely recommend precision and personally ask for Carlos.
Edna or jullian Fogel
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door had done work on wooden garage door 14 years ago. It needed some major TLC. Travis was great. He ended up replacing springs, rollers and installing a new garage door opener. Aligned the door tracks and tightened and lubricated the hinges. It opens much quieter and runs closes without a thud. He thoroughly explained needed and recommend repairs and let me decided what I wanted done on the call. Will definitely use them again only not wait 14 years for a door tune up.
Roger Smith
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was going to leave for work this morning when the garage door wouldn't close. I found Precision on Yelp. It's the first one listed on Yelp and it got great reviews. I called to see if they could send someone over immediately. The receptionist was very helpful and professional. She scheduled a technician to arrive between 10 AM and 2 PM. Then, I got a call from the technician Antonio Mendoza to introduce himself, ask some questions about the problem with the garage door, and to let me know that he will arrive within 30 minutes. He was super polite and professional. He showed up on time, did his inspection, walked me through the problems, and proceeded to fix them once I signed on the dotted lines. Hardworking guy, worked through his lunch hour. I am super happy with his work. Great job, Antonio!
Agus Widjaja
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was awesome. He clearly explained the problem and the solution, and performed the work in record time. Thank you James.
Tracey Nicks
Service Provided:
Garage Door Repair
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