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Read what people are saying
about Precision Garage Door

Precision Garage Door of East Bay
has received 1193 reviews, averaging 4.90 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very efficient and knowledgeable service person Did not oversell on items we had replaced a couple of years ago. Arrived when he said he would and did the work within a coupe of hours.
Roger Deeney
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I will always call Precision Door first, they respond quickly, come exactly when promised and are very capable technically.
Leilee Weyerhaeuser
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called for garage door repair and was able to get door fixed in one day. Jerry was the technician and he was excellent at fixing my door and answering my questions. He was very thorough and quick. I will definitely call Precision Garage Door if Anything goes wrong with my garage door. Thanks Jerry
John Lopez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was punctual, polite and completed the job quickly. I had a back up battery installed and I am happy with the service. Have used this company before and will use again.
Peg Moffitt
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Stars for Sheridan Technician fixed my garage springs and adjusted my garage door opener. Did a great job. I made a call in AM, he came mid morning. Thanks again.
Stephanie Lee
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door opener was not working so I called Precision and they came right over. This is great! But......I was told that I needed new springs and rollers so after thinking I was going to spend $50 or so on an opener, I ended up spending $1100!! James, the Tech was amazing and fixed my door in no time. He said that he did not fix prices but OMG. With earthquakes and fires this year, I need a door that works but the prices were very high.Thank you James for great service.
Rob Warehouse
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

outstanding work / great job /great price.
David Hewlett
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with this company. Sheridan came to my house, told me the options to repair and explained the problems. Unable to afford it right now but will keep it mind, hopefully soon. Thank you.
Anne Wenstad
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry was our repairman and he was terrific! Very professional as well as personable. I would highly recommend your company and especially Jerry.
Pat Eyler
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James W. assisted us with great skill and pride in his ability. We have always been happy with Precision. We will be happy to see James again.
Wayne Simpson
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time... great professional job... top quality equipment
Tom Bishop
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan did a great job, explained everything completely and clearly, and worked fast. While the repair was more extensive than I anticipated, I'm confident I won't have to worry about any trouble or performance issue for a long time!
John Randolph
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was sold a new garage door motor for a total of $2,146.00. All I needed was a new chain. The motor has always worked. An estimate for a new motor was emailed to me before the technician arrived - I assumed that was a maximum figure - not one that would apply after the technician viewed the minor problem in my case. The technician told me the old motor was not adequate. I don't believe that was true. He was dismantling the system as he spoke - it seemed too late to change this process. He had called the company and asked the price - then he had shown me his computer with the price. What I saw was $197 and some odd cents. I told him that when he came in with the bill. He said I couldn't expect to get a new motor for such a low price. Were there less expensive options? The technician was apparently trained to avoid any discussion of this issue.
Mary Widenor
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gabriel called before his visit, checked out my concerns and cleaned and tested all the garage motors and doors. He was very efficient and knew the problem right away. They did exactly as advertised and they will be my GO To for all garage needs. Thank you!!
Laura Ryan
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rapid courteous repair
Gayl Belfor
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for an expert, professional repair experience. Jerry is an expert in his field, and he exhibited the best professionalism and service we've seen in garage door repair. We plan to use again. 5 Stars.
C. Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service I received was excellent the technician was very knowledgeable.
John Didyk
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario was great
Douglas Caswell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gabriel is a complete, conscientious professional. Precision is very fortunate to have him in its employ. Well done.
John Peterson
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip N. Did a great job. He quickly assessed the situation and performed the needed work. He explained everything and patiently answered my questions. The customer service was fantastic. I will definitely recommend this company to friends.
Debra Phelps
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Brinkhan, came and repaired our garage door. He was very professional; presented our options and explained every thing he was doing and did a great job. We are very pleased with the new repairs to our garage door. Paul went above and beyond what any other professional has done in completing the fabulous job.
Ronald Conboy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional and you get what you pay for
Wayne Yamamoto
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Warning Warning, this company will pull a scam on you. I have already reported them to the Better Business Bureau. About two weeks ago I called Precision Garage door because my garage stopped working. Someone by the name Paulino showed up. He was very pleasant. He walked through the garage and immediately said that everything had to be changed and will cost $900.00. I told him that I was on Social Security Disability and can not afford that since I am on a fixed income. He went to his truck and sat there for about five minutes on the phone. He came back and told me that he could fix it for $770. I explained to him again that I could not afford that and I may have to wait or try to borrow money from friends. He also mentioned to me that the company who installed the garage door is not in business any longer which was a lie. He left and I contacted Ace's Garage Door Repair and Installation. Asher is the name of the person from the Ace's Garage and he said he had to change the limit switch. He had to order the part and came back in one week and fixed it and the garage works perfectly now. He also gave me the option of upgrading the Garage for $330. but I decided to not do that. I contacted the owner of Precision Garage and explained the scam his employee was trying to pull on me. He acted as if he had no clue and did not want me to report him to BBB.
Azar Hadi
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door broken down yesterday, since I had the opener replaced by precision last year, I decided to call them again. I am happy with their service, the technician Jerry Parker is excellent. He call me before arrival, he explained to me what need to be replaced and done. He and his partner are very efficient. We find out the Spring was broken, he recommended me to replaced the cables, rollers, drum, loose bearing, end bearing plates. I decided to add the keypad at the end. It cost me but I got 5 year parts and one year labor warranty. Overall, they are professional and efficient.
Carolyn Lan
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome service performed by Jerry Parker! He installed a key pad for me. Fast and efficient, very friendly and full of information and helpful tips about my garage door that I never would have thought of!
Gabrielle Raumann
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario and Erik repaired/replaced old faltering cables and drums and installed a new motor. They worked efficiently and pretty quickly despite the late hour and what was already a long day for them. They deducted all of the service fee because they arrived so late. The recommended solutions resulted in a better door at a reasonable price.
Moira Simmerson
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Definitely Diamond Certified quality & workmanship. Highly recommend Percision Door.
Paul Derby
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Stellar service provided by your tech, Mario. Called for service at 6:30am, scheduled appointment window was 0800-Noon. Mario arrived promptly at 8:00!! I thought the cable was broken, did not realize it was the spring. Mario set to work immediately, replaced the spring and bearing plates, lubed all the hinges and tracks. Job completed in about one and half hours. Mario was very knowledgable and efficient. And very kind eyes!! I will certainly recommend your company to family and friends should they ever require your services! Job well done!!!
Sue Hansen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I rate Precision Door a 5. The door was measured and I had the option to pick out a door that I wanted . I chose an insulated door to keep the garage cooler when I returned. The color matches the color they wish to keep. The when closing, battery operated when need be
Linda Tofanelli
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Made a same day appointment with Precision to install torsion springs to replace extension springs, and to install a Liftmaster 8500 opener. Technician Gabriel called ahead, arrived early and was.very pleasant. I told him what I wanted to have done. He worked up an estimate. The only issue I have with Precision is the VERY high price I was charged for the opener. More than double what I could have paid online. I don't mind Precision making a reasonable profit, but MAN!. I almost did not have this part of the work done because of this price, and was doing to just have Gabriel do the spring replacement, which I can't easily do. But I would have had to install the opener myself, (which I have done in the past--not difficult), but since Gabriel was there and had everything needed to do the job, I went ahead and had the whole thing done. He did a great job, set everything up, showed me how it worked, and cleaned up. Great representative of your company. Mostly a great experience. I am only mildly bitter at the price I paid for the unit, hence the 4 stars. I will get over it eventually. But MAN!
Ron Kirkeeng
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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