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Read what people are saying
about Precision Garage Door

Precision Garage Door of East Bay
has received 1309 reviews, averaging 4.89 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wow, fast service, called 4:45pm, Sheridan showed up by 5:20pm. did all new wheels, {2} cable's, two mainsprings, {2} pulley's. done by 6:50pm
Bill Sawyers
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company! Had garage door fixed by jerry. Explained everything that needed to be done very professional.
Maryann Miller
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service representative promptly responded with updates in arrival time. He was courteous and assisted with appropriate social distancing while being informative during the repairs. He gave quotes for repairs based on my needs as well as future use. I recommend Precision to friends.
Diane Jester
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The garage door repair was very professional, not over priced, me and my family are very satisfied with their prompt assistance. The technician was very polite and professional, Good job guys
Efrain Menjivar
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My service technician was Mario. He was incredibly courteous, professional, and above all, conscientious of adhering to the proper social distancing guidelines laid out by the CDC. His installation was quick thorough.
Norris Lewis
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time great job
Marco Corsi
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision this morning and explained my garage door problems. Jerry the technician arrived a little more than an hour and figured out my problem and also advised me of some other issues after inspecting the garage door. I took his advice and my door works like brand new. Outstanding service and I will recommend Precision to anyone who needs garage door service.
Michael Dalton
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very impressed with Paul the technician about coming out in a timely manner and he did a great job
David Sanderson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The work was done quickly and correctly. All options were explained along with corresponding costs. Recommended precautions were followed per CDC instructions for avoidance of virus spread. We will use this company again.
Tom Newell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I ordered a glass door with panted aluminum frame, track & motor. Precision was 20% less then the competition. When the installer finished the installation he pointed out a buckle in the frame that I would not have noticed and ordered a new panel to be installed.
Bill Bergstrom
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Yes, the service was excellent - he deserves a 5 - no complaints at all.
Joyce Kirstein
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called late on a Friday because our garage door would not close and our regular garage door service provider could not come out. Precision responded to my call and scheduled service within a couple hours, calling ahead and arriving within the given time frame. The repair turned out to be much more complicated than originally estimated but Paul stayed within the estimate and stayed until almost midnight completing the project. Very professional and helpful--coaching my not-so-handy son on what he was doing and what to look for in the future. Precision is our new go-to provider!
Bonnie Walsh
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As luck would have it, my garage door broke a spring on a Saturday. I was going out of town for a week the following day and needed it fixed that day. Of the local companies I called, none could help me same day and some did not answer the phone. I have seen Precision's add several times. I called them and explained the situation. They worked me into the schedule that same day! Their service was very professional and courteous. I'm really happy I had them come out! I will use Precision again should the need arise, and will definitely recommend them to friends and family.
Lou & stephanie Demeter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work! Super satisfied with the work performed, great price and service.
Claudia Nerio
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Using Precision was the right choice. My installer called me about an hour before the scheduled time asking if he can come early. That worked out well for me. He finished installing the new garage door cleaned up in just a few hours and the cost was as stated during the estimate. If you have any garage door needs I would fully recommend Precision!!!
Dawn Fuller
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and well explained details of the work that needs to be done. They really did a good job with our garage door. I will definitely recommed Precision garage door to my family, friends and neighbor. Thank you for you services !
Bobby Sarmiento
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Daniel Yang, the technician who came to service my garage door was very professional, helpful, and took time in trying to save me money. He couldn't of been better! I give him and Precision high marks!!!
Michele Vellrath
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My entire interaction with Precision Garage Doors was very professional, starting with the person who setup the appointment. The service technician Tim arrived on time, was extremely pleasant to deal with and explained clearly what needed to be done and more importantly, what is not needed. A clear quote was offered, he was able to give a discount (albeit small) and the job was done really well. I'd be happy to turn to Precision Garage Doors for any future needs and would highly recommend them to anyone needing Garage Door service or replacement.
Vivek Raman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have been using Precision for years with my heavier than normal garage door. I am a difficult customer, I call them back and get feisty. They remain professional and maybe even are used to me after all these years, coming out in all kinds of weather and hours to service my annoying garage door. I will continue to use them and recommend them to neighbors and friends. I have my favorite technicians, James W and Paul B. but happily I haven't gone through all the techs.
Karen Lou
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip, from Hayward branch did a great job installing my garage door. He was very courteous in answering my questions and helpful in giving me tips on how to take care of my garage door. He did an excellent service and will definitely refer your company.
Peter Kim
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I never received a receipt for the 1st job done. I also need copy of Warranty and instruction to open the door when it's stuck. I needed to recharge my electric car but couldn't open the door. How do I open the door manually the next time it's stuck OR if we have a power outage. Just talked to the guy who fixed the door. He said labor charge is $89 and service call is $49.95. Shouldn't the service call fee be folded into the labor charge? Your fees are unreasonable and unfair! We are seniors on fixed income. Do not overcharge! Today's charge of $433.54 does not describe what was fixed.
Ida Lozares
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Danny did a fabulous job! Extremely professional and subject matter expert.
Nicole Konning
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door springs broke I had James at my house diagnosing and fixing the issues less than 24 hours from when I called. I appreciate the quick response and my garage is working great and runs quieter with the new installed parts.
Nick B.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

bottom line the door got fixed! (broken spring) But the tech was very unhelpful, could not answer questions and tried to pad the bill with unwanted maint. Finally he was politely TOLD three times to PLEASE keep the gate shut, dogs. He disregared this. might look elsewhere next time!
Brad Fritchman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You never know, but the whole experience was handled with precision. Prompt response, quick diagnosis, and repair addressed problems. Did not feel like repair was over sold. Improvement after repair was obvious. Technician was very pleasant to work with and explained the rational for the repairs even though it was at the end of the work day.
Ron
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I checked the Diamond Certified service and located your advisement with many recommendation. Your serviceman, Sheridan, provided details to replace our old opener and suggested to replace other related parts on the door. It worked out well to our expectation.
Ken Lam
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Saw newspaper ad and then read Yelp reviews. Service was outstanding.
Barbara - Concord CA
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt and efficient. Fixed problem quickly The type of service that one expects, but does not always receive.
Cohen Michael
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service tech was very quick at his trade and garage door good as new
Robert Self
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim did a great job! he was on time, friendly, and very informative. He helped us get the new opener programmed and spent extra time making sure that everything worked correctly. we'd give Tim and his service 5 stars
Gary Weske
Service Provided:
Garage Door Opener Install
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