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Precision Garage Door of East Bayhas received 1940 reviews, averaging 4.84 Stars:
Fremont, CA
Pleasanton, CA
Called this morning and they came out today to fix our garage door. Great service!
- TB
Newark, CA
Overall experience was good. Super pricey for the amount of work that was done. 20 minutes worth of work for $350 ????. The assistant was great. He did most of the work while the main guy supervised. Wish I had more time to shop around for a better price.
- Leo Choi
Oakland, CA
Prompt, timely service - it was late afternoon, early eve, so they were already into overtime, urgent appointments, but they were able to schedule me for the very next morning early. The great super nice technician called ahead, so I was able to make sure he knew it was a much older door and confirm he could deal with it, as the springs might be custom, and he assured me, "we are professionals"! He showed up at the beginning of the 2-hour allotted appointment time slot, and was done before it ended! I couldn't believe how fast, efficient, competent, courteous, experienced and knowledgeable he was. He replaced both springs, rod, and bearing, serviced all the moving door parts, cleaning/lubricating, tightened all the nuts and bolts, and took the time to answer all my questions and show me the ropes of my semi-new (or nicely refurbished old!), functioning, auto working garage door! I didn't need to replace the whole door, he was able to fix all the old parts, so saved me several thousand dollars! And he was very nice, such a pleasant young man. I highly recommend Precision Garage Door excellent A+ service!
- Grateful First-Time Customer
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Service Technician Team: Antonio Mendoza
Fremont, CA
Amazing and professional service! Showed up when promised; same day service and would highly recommend Precision Door Service to anyone who needs repairs or a new door. Will definitely use them in the future if needed.
- Casey Crary
Walnut Creek, CA
Precision is Great! Repaired equipment at prior home. A+ Installed equipment at current home A+ Today I messed up the codes on my door pad and remotes. Same day service! How great is that? Thanks Travis!
- Bob Bordon
San Ramon, CA
I was very delighted with the job that Sheridan. He did a great job in fixing our garage door and now it’s running perfectly.
- Eddy
Antioch, CA
Great response time and installation- very professional
- Matt Dubois
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Service Technician Team: Mario Mojica
Martinez, CA
We have used them in the past and pleased with their service.
- Nancy and donn Steffen
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Service Technician Team: Travis Behn
Pleasanton, CA
Tony was professional, informative and solved our garage door problem. We needed a new motor/mechanism on one garage door. He installed that AND fixed an outdoor key pad, syncs to two cars and two doors. He took time to explain and show us how to make it work. He also provided information on new garage doors in which we were also interested. Thank you, Tony!
- Linda Neyer
Pleasanton, CA
I was quoted option 1 ($970) or option 2 ($1350) to replace 2 springs with a 15K cycle rating. This is very expensive compared to other garage repair shops.
- Sean Du
Hi Mr. Du, Thanks for sharing your customer experience. I'm sorry to hear you felt that quotes were high, but happy to hear you did not feel pressure to move forward. We provide no-pressure options. They are not required and or mandatory to do. We encourage any customer to call around if they feel inclined to do so. But to your point, garage door repair is not cheap. We are not the most expensive company out there, we are not the cheapest (we do not want to be), but we do try to be very professional and stand behind our work. If you like to give us a call to discuss further, please do. Ask for Freddy. 510-785-9195. We'd love to see if we can improve on your experience and or clarify. Thank you for choosing Precision Garage Door Freddy Cespedes General Manager Precision Garage Door
Oakland, CA
Service Tech, Tried to HARD SALE ME on $2,300.00 repairs. Replace current spring assembly with a center spring assembly, rollers and lift cables! I had one broken spring, and one broken cable! I’m sure replacing two springs and two lift cables will do the trick. Have their competitors scheduled for Monday. They need to change their slogan to: “A Name You CAN’T TRUST.” I know they’re really duping a lot of customers out there! I never write reviews, however I just needed to put this out there…
- Bruce Saunders
Danville, CA
Our technician was very knowledgeable, very courteous and explained the whole working system of the door. He deserves an A+.
- Doug Emig
San Ramon, CA
excellent service
- Ranju Chahal
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San Pablo, CA
Your technician Sheridan Abad was very professional, patient, fast, and kind during my repair on garage door opener & door. Thank you Sheridan Abad for the great job. Tena Buschmann
- Tena Buschmann
San Lorenzo, CA
James is professional, very efficient, great job.
- Gary Chien
Fremont, CA
We called Precision Door Service to fix a broken vibration isolator attached to one of our garage door motors after 6-months of installation. The garage motor was hanging on to a single bolt! The garage door repairman was Alex and he fixed the issue in about 40 minutes! He did an excellent job in removing those vibration isolators and securing my garage door motors without those things. Even after removing them, the garage doors still function quietly (as they are fairly new). Thank you very much for your help, Alex! While the concept is nice in reducing the vibration and noise with those vibration isolators, the materials in those things can be made cheap and weak. They are rubbers that can break apart which can be safety hazard and liability especially if those are the only things securing the garage motor.
- Celeste Jiang
El Cerrito, CA
Looks good new spring, rollers, cables, rod and bushings
- Anthony Mello
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Service Technician Team: Travis Behn
Newark, CA
Sheridan Abad is awesome! Very professional, excellent work.
- Marlone Padilla
Oakland, CA
Excellent job.Quick and on time.
- Thomas White
Fremont, CA
Excellent service and materials. Professional repair and resolution of our problem.
- Ken Smith
Dublin, CA
Dishonest and rip off. I found this from diamond certified and saw the website claim the company ensure for the door operating as long as I own the property. So I called and ask for spring replacement which I'm told for only $250. However technician came out and quote me on several options ranging from $900+ (1 year warranty) to $1800+ (3 years warranty). He told me to replace other parts which he think should be replaced in order for the spring to operate properly. After talking to several other companies the quotes are from $500 to $900. They told me other parts are still fine and one even offer me lifetime warranty for a premium quality of spring brand.
- Anonymous
Hi Jeff, Thanks again for speaking me back on 2/10. I'm glad we were able to clarify and improve on your customer experience. You should have received the rebate back on to your card by now. That being said, if you feel your experience improved feel free to update review and or remove. Thank you! Freddy Cespedes General Manager Precision Garage Door
Thank you for the call and follow up Freddy. I understand your company provides an above market premium quality of service and part, agreeing on the pricing offered now.
Berkeley, CA
We are thrilled with our new unit. The tech really worked hard, and putting in a new motor wasn't easy. He was very patient when he had to show me how the new unit worked. Our only serious concern was that our door failed on a Sunday night, anon one could come out or even explain how to close the door to keep out trespassers.
- Candace Hisert
Danville, CA
Precison garage door showed up at my house within an hour after i called them. I think that the doors worked as well or better than when they were new. They had all of the parts on their truck. I will probably get 2 new motors soon but i wanted the doors fixed first. They even had parts for strengthening my old door. I was very impressed. They did not just replace the broker part and leave. They made my doors like new doors.
- John Hannum
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Service Technician Team: Sheridan Abad
Walnut Creek, CA
Sheridan Abad Installed new garage door opener, springs and other parts necessary to update an old system we had. Sheridan did an excellent job! He was on time and completed the job in a timely, efficient manner.
- Steve Davison
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Service Technician Team: Sheridan Abad
Richmond, CA
I saw several commercials advertising Precision and I also like the “jingle”???? The technician was professional and friendly. He explained the options and the benefits of those options. After the diagnostic the technician was available to begin work right away. When the work was completed he explained and demonstrated the new system. Overall it was a great experience!
- Yvonne Arnold
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Service Technician Team: Sheridan Abad
Oakley, CA
I haven’t seen a company with such great service in a long time. They are kind, considerate, on-time, friendly, and good at what they do. After two years I know I can trust them to be there for me. When my spring broke on my garage door, they were here the same day. When I wanted maintenance performed, they booked me within one day. I’m very, very happy with Precision!
- Camille Dallara
Alameda, CA
James W and Tyler replaced my broken opener and suggested which parts of my garage door system needed to be replaced because they were very old and worn. I was very pleased with the clear explanations, with the different options I was given, with the efficient and tidy manner they worked, and with the product they installed. I will continue to call Precision to look after my garage door.
- S. Bourgoin
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Pleasant Hill, CA
Travis arrived as scheduled and was extremely efficient and personable. We were very grateful for the fast service and response to our broken door issue. We would not hesitate to ask for him again if needed. Thank you very much, Chuck & Lisa Nikkel
- Chuck Nikkel
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Service Technician Team: Travis Behn
Pinole, CA
The technition was very helpful. He came the very next day after talking with me on the phone. He was very knowledgable and fast. Before i know it, he was finished. My garage door which hasn't been opened in 15 or more years now opens and closes smoothly. Thank you Precision Door Service. Respectfully, Ken Whitehead
- Ken Whitehead
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Precision installed my garage door opener a while ago. Great job, so I called them back when I wanted a back up battery added. Phillip Nguyen came out and installed the back. He also made sure my garage door was working well. Great job. Thanks
- J Morris