Garage Door Repair Reviews in East Bay (Updated June 2026)

Had a good experience with them. They came same day, gave me a good quote and fixed the issues right then and there. Highly recommend Precision Garage Door.

- Art Lierman

Door is so much quieter & smooth.Technician very resourceful,finished job very quickly & price was right

- Brady Glenn

Had a good experience with Travis. Didnt oversell. Provided several options and helped choose the best one based on my suggestions. Highly recommend

- Viswajith Hanasoge

Super fast response time. The technician, Caleb, was able to diagnose the problem, explain it completely, and then fix it perfectly. Great pricing. I will always call this company for my garage door needs.

- Beau Bautista

While closing our garage door this morning one of the torsion springs broke in half. I called Precision Garage Door for repair and was able to schedule an inspection that morning. Their service technician, Caleb Winchester, arrived within the scheduled time, inspected the door, explained the repair options and did an excellent job replacing all the worn & broken parts. Caleb was courteous, efficient and cleaned up the job site after finishing the job. I highly recommend you try giving Precision Garage Door a call for any services that your garage door requires.

- P I

Our garage door failed to open. I had seen this company’s advertisement and gave them a call. They lived up to our expectations. When I called in to make an appointment, the office staff was very efficient. I made our appointment and Patrick responded to evaluate the door. He gave us repair estimates and prepared paperwork to authorize the work after he thoroughly explained what he had found. We made an appointment for the following day. Patrick took care of all of our needs and ran through our new equipment to make sure we could adjust it. We highly recommend Precision Garage Door of Bay Area for garage door repair needs and thank Patrick for his excellent customer service.

- Susan Fowler

Awesome service and great price.

- Juan Rodriguez

Super responsive and prompt appointment was received for our urgent matter. Excellent phone customer service and fantastic customer service from our technician.

- Kim Gomez

Nathaniel was great. He helped and gave advice to avoid future problems

- Dean Paul

didn't know whether I would find anyone on a Saturday to repair a garage door that failed to open. Fortunately, I came across the review for Precision Garage Door Service and even more fortunately, the technician who arrived was Bachir Gharbi. He diagnosed the problem, clearly explained and showed us parts that needed to be replaced, and presented options to us. I could not have been more pleased or more satisfied with the care he took and his excellent workmanship.

- Debby Nosowsky

Technician called to see if it was ok if he arrived earlier than scheduled. Suki had the door repaired and working smoothly in less than 2 hours. Nice job.

- Patrick Monaghan

My experience with precision garage doors could not have been better. The technician , Brandon, was knowledgeable and efficient. He showed me exactly what had gone wrong with the garage door and assured me that he would be able to fix it within two hours. It’s an old door, but it now run smoothly and quietly. Brandon suggested I schedule an inspection in a year to see if any readjustment needs to be made. There is a three year guarantee, The price was reasonable and getting an appointment for repair was easy

- Kathryn Demas

Top service; knowledgeable technician who was positive and went the extra mile to explain maintenance concerns. Pricing fair.

- Stephen Voris

Bachir did a great job!!

- Jim Fleig

Great experience, replaced my garage door seal and lubricated the rollers.

- A.G. Jordan III

This is my first time to contact and utilize Precision Garage Door of Bay Area to perform routine Tune-Up, Lubricate, and if needed, repairs and installation of replaced parts, etc. Mr. Bachir Gharbi showed up at my residence. He did an evaluation and assessment of my Insulated Garage Door with the LiftMaster Motor. He recommended a number of critical parts be replaced such as Springs, supporting Bars, Rollers, Cables with Spools, etc. He informed me that it's going to take an estimated 2-3 hours. As a result of the service, my Garage Door is operating much smoothly and with greater ease. The difference is a much more efficient and operating Garage Door! I am very, very pleased with the repairs and installation of the replaced critical parts of my Garage Door and it's good for the next few years! Kudos to you, Bachir! I'm so glad that you stopped by my home to address the apparent challenges and issues that I have been experiencing with my Garage Door for the past 6 years. As for Precision Garage Door of Bay Area, highly recommended for those who have a Garage Door at their homes. Have it maintained and serviced at least once every three years or so. It's worth the service!

- Michael Mendoza PhD

We enjoyed working with the two men who installed our new garage door opener and springs. We appreciate how smooth and quiet the door is now when we open and close it!

- M Goldware

Great response, this is a top notch company they took very good care of my repairs, thank you very much. I would highly recommended them

- Troy Thacker

Bachir was pleasant, nice and professional. He explained what he had to do and did it well. Thank you Bachir.

- Rita Nwabuzoh

Came home from a vacation to discover that the power had gone out and the garage door wouldn't open. Broken springs! Raul from Precision Garage Door diagnosed the problem and had it fixed in about an hour. Very happy with Precision Garage Door's services. Raul was excellent.

- patti tonello

Paul came out to help with the garage door… he fixed it and also made an adjustment so it’s PERFECT! Thanks Paul!

- Kathleen Erdmann

They were very thorough, fast, and efficient. My garage door was completely rebuilt 4 hours after I made the initial call to them. Great service.

- Brad Turner

The technician was knowledgeable and so nice! He did a great job’

- Jane Snyder

Excellent service

- Jeanetta Scott

Paulino was great! He explained our options for our elderly garage door clearly. Once we made our choice he quickly did the work. Good job!

- John Moe

Patrick provided exceptional customer service while replacing my garage door unit. To my surprise and appreciation, he was able to come out the very same day I called. He arrived right on time, quickly diagnosed the issue, and thoroughly explained what needed to be done before beginning any work. Throughout the entire process, Patrick was professional, kind, patient, and incredibly knowledgeable. He took the time to answer all of my questions, explain everything clearly, and make sure I felt comfortable with the repair plan. He completed the full unit replacement in less time than originally estimated without sacrificing quality or attention to detail. From start to finish, I felt informed, confident, and well taken care of. It was truly a pleasure working with Patrick, and the garage door is now operating perfectly. I greatly appreciate his expertise, efficiency, and outstanding customer service. I would highly recommend Precision and Patrick to anyone needing garage door repair or replacement.

- Tricia Andres

THIS WAS A TERRIBLE EXPERIENCE THERE WAS ABSOLUTELY NO COMMUNICATION. THE PRECISION TECHS CAME OUT TO CHANGE A SPRING SAID IT WOULD TAKE ABOUT 1-2 DAYS TO ORDER AND WOULD BE BACK IN A FEW DAYS TO INSTALL. AFTER RECEIVING AUTHORIZATION NO CALLS WERE EVER MADE IN FACT WE HAD TO CALL SEVERAL TIMES ONLY TO BE TOLD THAT WE WOULD GET A CALL BACK.....GUESS WHAT NO CALL!!!!!! WE CALLED AGAIN SAME STORY FOUR CALLS LATER NOTHING WE CALLED ANOTHER OFFICE AND FINALLY WAS ABLE TO SCHEDULE THE TECH A WEEK AFTER. SCHEDULED FOR 10AM TO NOON. WHEN TIME CAME TECH NEVER SHOWED UP WE CALLED SEVERAL TIMES THAT DAY ONLY TO BE TOLD THE TECH WAS UNAVAILABLE AND COULD NOT BE REACHED. HE FINALLY SHOWED UP AT 130 TELLING US THAT HE TRIED TO CALL BUT WE JUST NEVER ANSWERED. LEFT NO MESSAGE NO TEXTS NOTHING. EVEN AFTER PAYMENT NEVER RECEIVED A FINAL RECEIPT. THE TECH SAID IT WAS SENT VIA EMAIL OF COURSE NOTHING CAME THROUGH. ABSOLUTELY RIDICULOUS WOULD NEVER USE THIS COMPANY AGAIN.

- ralan wong

Did a great job. I’m vey pleased with the results.

- Richard Crawford

Torsion spring broke on my 30 year old 2 car garage door. Called at 8:30 and got a 10:00-2:00 window same day. Text updates with arrival status, tech showed up around 11:00. We discussed what services I wanted and proceeded with door "rebuild" and new automatic opener. Job completed in less than 2 hours. The tech, Nathaniel Lapidez, was great!!

- howard wylie

Great service and rates were comparable to the competition. Appreciated same day bid and technician was very courteous.

- Rebecca Canova