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You couldn’t asked for better customer service and incredible professional technicians. Everyone was friendly, helpful and knowledgeable. Thank you,

Review:

Job well done ! A very compete inspection of Garage door needs and costs of repairs , before beginning work . Door working much better at this time after cable adjustment and some bolts replaced . I was also given information and cost , if I later have more needs of repair , even a new garage door if needed. I , Highly recommend Precision garage door Service .

Review:

We are very confident in Precision Door Service and know that their services are reliable and quick, even on weekends. The service fee is rather steep for shopping around and Precision's work has been on the higher end price-wise but we are pleased with their work.

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It was great experience working with Precision Garage door service. From a non functional, noisy garage door to a smooth,quiet garage door all done in less than 3hours. It was all done on the same day I called. Glad, I made a call to Precision Garage Door service. Johnathan, was great, he explained every question we had and he did an awesome job. We had multiple issues with our garage door a broken side drums, worn out garage door opener and old spring. Everything was taken care without any issues. Great service !!! -Ramesh

Review:

I am over pleased with my service from Paul brinkman! I called on a Saturday and was given a same day appointment for my faulty garage door. Paul call to give me an ETA. He showed up promptly. I showed him the door and had a prognosis and estimate within 5 minutes! He knows his job! He was an expert and did a great job in a timely manner! Another garage door company told me I needed a completely new door! I just purchased the home and didn’t want the expense! I’m am pleased and thrilled that Paul found my problem and made my life much easier! Thank you Precision and big Thanks to Paul!

Review:

My recent experience with Precision was one of complete satisfaction. James was very professional, courteous and quite personable. He explained exactly what I needed to get my door moving again never pushing something that I didn't need. He was on time and got the work done in a timely matter. I already shared my satisfaction with my next door neighbor. Good job Precision Door!

Review:

Many thanks to our technician, Jonathan, for a job well done! Our old torsion springs were very worn, corroded, and out of adjustment. The new springs look great, are perfectly adjusted, and now the door opens and closes exactly how it should. It’s great to have our garage door functioning properly again! The same-day service, Jonathan’s professionalism, and reasonable cost were also nice bonuses to the job. Thank you!

Review:

Travis Behn was very knowledgeable, thorough and polite. He surveyed the garage door and explained what would have to be repaired/replaced. He was very efficient while working. I will highly recommend Precision (and Travis) to my friends and family. My garage door now opens/closes like a dream! I believe it is an excellent reflection on Precision Doors to have Travis Behn in their employ.

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Such great service. Very professional and honest. Trustworthy and genuine service men

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I chose your company because you have a 7/24 service and I could speak to a live person. That's important to me. My emergency garage door opener was not working and the lock had to be replaced. Your employee, Travis, came and did a very good job. He was courteous, professional and pleasant. The lock was replaced and the work was done well and in good time. He explained to me how to work it and I am pleased.

Review:

Our garage door was jammed and would not close. Precision has always serviced our garage doors throughout the years. We called, and they answered with an estimated ETA between 4-8 pm. Our Technician, Sheridan Abad was fantastic; he called to announce his arrival in 10mins., and arrived at 5:45 pm; on time. The professionalism, customer service, and cost were above standard; it was EXCELLENT! We are happy customers. THANK YOU.

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Fast, efficient and timely service. Tech was very knowledgeable and kind. Great company.

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Had to have my garage door opener replaced, and I am so happy I went with this company!! Kyle was helpful, friendly, polite and explained everything clearly. Price was very reasonable. Will definitely use this company again in the future if ever needed!! Thanks Kyle!!

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The crew that came out, Moises and young partner, did fantastic job. They showed up on time, were courteous, answered all our questions and when the job was done, left the area clean. The new doors look great and make our garage look new. The new openers work fantastic and quiet. Very satisfied and would recommend your company to anyone.

Review:

$149 just to clean the side seals

Hi Mr. Chandra, I believe you left a review with your recent customer experience and had some concerns with the cost. I'd love to chat and see if we can help improve your experience. I called you last week, and left a VM, but since then I noticed another name tied to your review "Jason Chan". Not sure why. That all being said, please feel free to give me a call @ 510-785-9195 and we can resolve any issues you may have had with your bill. Thank you! Freddy Cespedes General Manager

Review:

James W. came out as scheduled after a courtesy call saying on his way. He immediately diagnosed the problem with our garage door - broken spring and sheared bracket, gave us an estimate and immediately began work which he completed in about an hour. He was very friendly and professional. Door seems to be working very smoothly now. We will definitely us Precision again if we have any other issues. Just an FYI, we had another company come out and look at our door the previous day. They said it couldn't be repaired and we would need a new door. So glad we decided to get a second opinion with Precision.

Review:

I'll start off by stating that the service was excellent. Sheridan came on time and finished very quickly. Scheduling was o.k. (agent stated 4 - 8pm; email stated 9 -11am which was incorrect). Other than that the scheduling process was easy. I was taken aback by the cost of the parts! I do not mind paying double retail due to convenience and I understand the technician having to carry inventory on his truck but the cost of the parts was surprising.

Hi Mr. Ho, Thank you for taking the time to speak with me. I'm glad to know that your customer experience improved after our chat. We appreciate you taking the time to reach out and give us the opportunity to make things right. Please let us know if we can be of any further help now or in the future. Also, please keep an eye out for a link that will allow you to update your customer experience if you feel it improved after our chat. Thanks again! Freddy Cespedes General Manager Precision Garage Door

Review:

Kyle arrived when he said he would, he was courteous and professional, got the work done promptly and very well. I would certainly call precision again if I needed garage door assistance.

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Excellent service! On time and easy transaction. Will recommend to others and call if ever needed again.

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Timely availability; considerate call before arriving; Punctual Patience, comprehensive explanation of issue/s Experience, professional Highly recommending Thank you!

Review:

Replaced broken torsion spring the same day. Also made time to replace worn out rollers and cable. And installed new battery operated wifi enabled garage door opener! Now the door opens without any noise. My neighbors will likely be very happy too!

Review:

Paul Brinkman came out on a Saturday. It was afternoon on a very hot day and our garage door opener was not working! This would have left our double wide garage open waiting for repair. He was on time and pleasant to talk with. He explained what was broken and what was needed to get the door to move again. We were very happy with Paul's efficiency and enjoyed meeting him.

Review:

Outstanding service. Technician Travis Behn arrived really fast (15 minutes after call!). He was personable, knowledgeable and competent. Fixed my tricky problem (garage door was jammed cockeyed inside the opening), and refastened the hinge to the jamb. Works better than before it broke. Would not hesitate to recommend.

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Travis was wondering and I was very happy that both doors could be done today, same day as calling.

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My garage door broke again. James came back and we discussed the condition of my aging door motor. I decided to get the new LiftMaster motor with a belt drive not chain. He did lots of work and repairs to the door all while training a new guy. I am so happy with it. It’s quite and even has a motion detector light to brighten my garage. I want James to come back every year to maintain it, he is the best!

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Fantastic service! Door springs broke and needed repair done ASAP.. Called Precision in the am and they had Paul out within a few hours. Did a great repair job at a reasonable price. Highly recommend Precision!

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Looked online and selected Precision based on all the positive reviews. I was not disappointed! They came same day within window offered. Mario explained in detail what work needed to be done, gave me an estimate including senior discount, and performed the job with very satisfactory result. Highly recommended!

Review:

I used Presision a while ago to have my garage remotes programmed and was very pleased withthe service. also chose Precision, because they are a Richmond company and family owned. I am very satisfied with the service received, the technician first evaluated what my need was, took time to develop a detailed description of what was needed to be done and provided a quote on what it would cost. Once discussed he started on the project. Completed it in about 2 hours, we did a demo. on how everthing operated and he pointed out everthing that was done. Excellent work. Very happy with the job. Job well done!

Review:

We were a bit concerned when we learned that Paul was not going to get to us until after the 6:00 p.m. end of our appointment time, but mainly because we thought he'd be pretty tired after a long day. NOT! He and his assistant arrived energized and ready to go. He looked at the problem, quoted us several options, we picked one and left him and his assistant to the job. In fairly short order, given what had to be done, he was finished. We tested the door's function together and it performed flawlessly (thus liberating the car that was trapped inside the garage!). Everything was done just as Precision stated on the website it would be. We are pleased customers!

Review:

I am very impressed with Precision. I had other people come to fix my garage door that would open sometimes. For 5 years I had to close it manually half the time. Frustrated, I googled the company that makes the garage door and explained that I wanted an expert to come over and check it out. The next morning, I received a call from a lovely woman at Precision. I explained my frustration and she sent a man named Travis to assess the door within a few hours. I was amazed at the prompt response. Travis arrived and did a complete evaluation of the door in about 10 minutes. Told me to bring up some light bulbs for the door. He then gave me an education about the mechanics of the door and how he fixed my sensors and how to maintain the door. He told me he went across the street at different angles the door works. I was sort of in disbelief. He showed me how to use the clicker properly also. Then, he had me put the AP in my phone and walked me through it which was extremely helpful. I don’t think I could of done it by myself the first time. My garage door opens with the clicker or my AP on my phone. Words cannot describe how much I appreciated Travis explaining to me the mechanisms of the door and how to troubleshoot it. This was a terrific experience with a professional.