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Read what people are saying
about Precision Garage Door

Precision Garage Door of East Bay
has received 1081 reviews, averaging 4.90 Stars:
Review:

A young driver hit my garage door late in the afternoon. I've used Precision Door for the last few times I've needed service for various mundane garage door reasons. My dad was an engineer so I'm kind of a picky customer and they have risen to the challenge with a smile on their face even sending someone out to move the control panel barely half an inch so it wouldn't keep hitting the door. So once again, there was their sticker, I called them right after calling my insurance company and when I explained it was leaving my house open they set up someone to come out immediately. Although that didn't happen for various reasons, I felt comfortable talking over how to close the garage door for the night and trusted them to follow through and still less than 24 hours after the crash, a service guy was here. A track, some hinges, young driver got lucky. Maybe because I'm a repeat customer, maybe because they good to deal with, I'll keep using Precision Door for my garage door needs.
Karen Lou
Service Provided:
Garage Door Repair
Review:

James came as advertiser. Secured the door which almost self-destructed, and sold us a new door. The old one was not reparable. I would higly recommend him and the Precision Door co.
Ed Bumgarner
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Precision is great! They were able to come out very quickly to repair the garage door. I didn't want to have to park our cars outside for a few days waiting for the garage door repair person. The person I spoke to over the phone when I called to make an appointment was very nice and knew her business. She said that someone would be out later that day and he was. Precision's repairman was Blake and he was very friendly, very knowledgeable, and very fast. He saw the problem very quickly, gave me an estimate, said it would take an hour. it took about 50 minutes. Besides fixing the problem, he also inspected the door and all its parts to be sure everything was OK. I am very happy with Precision and their staff.
Denis Thomson
Service Provided:
Garage Door Repair
Review:

James W. was extremely professional and personable. Excellent service.
David Watts
Service Provided:
Garage Door Repair
Product:
Springs
Review:

That's my garage door is getting older I have used this company twice in the last 2 years. Both times the service technicians were courteous and professional and fully explained all of the work needed to me and I could not be happier with the results.
Jerry Webb
Service Provided:
Garage Door Opener Repair
Review:

Cem arrived within 4 hours to repair the springs on my garage door. He was professional, polite, knowledgeable and efficient. The repair was completed within 45 minutes, and I will definitely use them again, if a garage door problem occurs.
Sherry D
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

James was good and worked efficiently, so the 5 stars are for him. After seeing what was done, and considering the time it took, I think that the price was too high.
Craig Marquardt
Service Provided:
Garage Door Repair
Review:

Five stars, excellent customer service. I will be referring all of my friends and family.
Mark Hanna
Service Provided:
Garage Door Repair
Product:
Springs
Review:

5 Stars
Rick Escaranio
Service Provided:
Broken Garage Door Spring Repair
Review:

Blake did a wonderful job he was on time and so efficient what a great personality also the new motor and the bearings are so great they're so quiet what a difference I'll be sure to recommend you to everyone that I know thanks a million
Patsy Helton
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Excellent service by PJ - estimator and Luigi - installer, live persons answered my phonr calls - they are courteous and answered all my questions. 2 beautifull garages (double and single garage) was installed in my house. I am so happy how it looks likenow. ????
Meg Pahati
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I had called Precision Garage Door in Southern California to replace my mother’s door opener. The installer did a very good job so I called Precision here to replace my door and door opener. The technicians were professional, knowledgeable, prompt and completed the entire job in two hours. I will recommend Precision Door to my neighbors.
Jerry Kaake
Service Provided:
Install Garage Doors
Product:
Opener
Review:

Our garage door stopped opening; with our car inside and on a work day. I called several companies but only Precision committed to same day service. I called at about 11:00am. The technician was scheduled for noon-2:00pm! Josh Kinder and his colleague arrived well within that window. Very friendly and polite guys. Great sense of humor. Josh told me what he was going to inspect and why; and what might need replacing. He was methodical, explained what had to be done, what he recommended should be done, and what ought be done "at some point if" if not now. With a 25 year old door it was time for the full Monty. And so it was. 5 Stars! Why? Everyone was polite from the person who scheduled the visit to John and his colleague. They explained what was wrong, what needed to be done and why, what it would cost, and did the job after I agreed. Efficient, thorough, and tidy. They checked the garage floor for anything that might have been left behind; nuts, bolts, screws etc. Other than the fact that the door now works, you wouldn't know they had been there for. Well done Josh and Co., and thanks Precision. ARB.
Alan Bailey
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

When our garage door spring broke, I looked up a Diamomd Certified recommendation, and found Precision. It was easy to make a service appointment. Our technician, James, was prompt. He was Super! He explained what we needed very clearly. He replaced the garage door springs quickly, and was engaging. He chatted with us while keeping at the task. Thanks to James, our broken door repair became an enjoyable experience.We are glad we followed the Diamond Certification advice, and we are completely happy with the work Precision Door did for us.
Janet H.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

James, the person who came to fix the garage door is great! His attitude is tops, very polite and friendly! I highly recommend this company and James.
Liede-Marie Haitsma
Service Provided:
Garage Door Opener Repair
Review:

The first company I called to repair my door was the one that repaired it last time, but they were closed over the Labor day weekend. I called Precision next and was pleasantly surprised that they could come out same day. I thought every company was going to be closed. Technician Josh Kinder and his trainee Gabriel? were both very polite and friendly. Josh explained to me everything that needed to be done to fix my garage door as well as telling me about worst case scenario costs that may be discovered during the repair, which my garage door ended up not needing. I felt the entire job was done professionally and quickly. Josh even cleaned up smudge marks left behind on the door from the repair. I will definitely be calling Precision for any future garage door needs.
Rick Mc.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I called this morning with garage door issues, in 90mins a Tech game and fixed the problem. Excellent service from the Tech..... here even answered my question unrelated to fixing the garage door. Definitely high recommend this company.
Lavora Harper
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

i called two other companies and couldnt get service for three days to fix broken spring and cables with your company i got next day service to fix my problem. i didnt think i was going to spend that much money to fix the problem but the technition made me feel comfortable and explained the reasons for adding an extra spring and other parts for a longer lasting and SAFER garage door for my wife and I his knowledge and experience was big. this a very professional company. Brian and Sookie Kring
Brian & sookie Kring
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Joshua Kinder was the tech, and he was wonderful . He explained everything so well.
Judy Lemler
Service Provided:
Garage Door Opener Install
Product:
Rollers
Review:

Super efficient company! With a broken door opener I needed quick assistance. The technician arrived early within the window of time promised, carried equipment on board to ensure a one stop solution and completed work well under an hour. Wow!
Terry Pickering
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Josh did an excellent job of replacing the broken springs for a 40 year old garage door. He also replaced end bearings, rollers and cables. Clearly explained what needed to be done. Although things did not go smoothly, Josh stayed and adjusted until we were both satisfied. Would recommend Josh and Precision Door to anyone needing garage door service.
Richard & Dianne Saito
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Expensive but our garage door is working
Willis Ridgle
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I used this company the last time my springs broke, so I thought I would use them again. The only thing I did not like is when I called they told me it would be $300.00 for two springs, plus half of the service call which would have been about $25.00 - the springs ended up being $350.00. I was not happy about that. I should have sent him on his way and called another company. Then he tried to sell me all kinds of stuff that would have cost $1,200.00. I could probably have replaced my whole door for that or a little more. He did a great job but there was too much emphasis on him trying to sell me more than I asked for or wanted. The door is old but very well maintained, as he could see.
Greg Logaburn
Service Provided:
Broken Garage Door Spring Repair
Review:

Chewey & Gabe were friendly , fast, on time , and did a good job.
Joe Carlson
Service Provided:
Garage Door Repair
Review:

I'm so glad that I called Precision Garage Door to fixed our garage. Thank you Josh Kinder for a fabulous job, from start to finished. I will surely recommend the Precision Garage Door to all my friends and family.
Nelia Miranda
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

On time. Professional. Curious. Quick.
Michael Porciuncula
Service Provided:
Broken Garage Door Spring Repair
Review:

I had read online information about your company, and also asked a friend that recently used your services for installing a new garage door opener and tuneup, and who highly recommended your company. When I called, I was quoted a price that was a little bit better than two other quotes that I received, and I was given a quick appointment the next day. Your Tech, Chewy F. was very knowledgeable, personable, precise, and skilled. The product is also outstanding.
Larry B
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Crew did s fine job. James Walker came in two days later as requested, to install lock, and was good,prompt and friendly. Moses also was good, along with his assistant. They left a bag of screws here !
Ray Carpenter
Service Provided:
Install Garage Doors
Review:

We were very pleased with your staff Chewy this morning, who came to replace the door springs and presented us with a detail proposal for the replacement of two doors. He was professional and knowledgeable and courteous.
Ernest Lam
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was so relieved to speak with a live person on a Sunday AM, when our garage spring broke and, we were unable to manually unlock the door. A service appt was scheduled for a ho'day, Memorial Day. The technician was prompt, explained the options and proposal for parts replacement. The price was fair and workmanship great. The one year warranty is a plus.
Sylvia Castillo
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
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