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Read what people are saying
about Precision Garage Door in:

Oakland, CA

Precision Garage Door of East Bay
has received 81 reviews, averaging 4.85 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Choose Precision due to ads indicating local offices and customer reviews. They were super busy at the time, so told me it would be approx 5 weeks before they could completely remove my broken one with a new one. They called and we set up a date and informed me they would need 10 feet of space cleared to do the installation - which I did a few days before they were to arrive. They were slightly late from the original time frame to arrive, but did call and let me know. The person servicing was excellent - extremely polite, walked me thru what he would be doing, and informed me of the steps to keep it working well down the road (spray on lubricant periodically at key points). He swept the garage out on completion, took the debris and old door with him to dispose of later. Sooo nice to have one that is so easy to open (no motor on mine) ... pretty much able to lift it with a finger! Thanks Precision.
Chris Ulrich
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was very professional, from diagnosing the problem to making the repairs. He explained what was needed, showed the parts that were replaced, and explained the billing throughly. He completed the required work well within the time he estimated, and was very respectful of our time as well. I would recommend him to anyone.
Mario Starc
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The process of replacing a 30+ year old garage door couldn’t have been easier. It is beautiful and the install was smooth and quick. I highly recommend Precision.
Sharon Olsen
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fairly unhappy! You say you offer a senior discount being 72 it was not offered. Precision had originally installed the unit, I was told the system was not powerful enough and I needed a different one, I passed on it. He said the sensor was bad and recommended replacement of wire with sensor. Retail cost of both parts is about 50 dollars, less on Amazon. It took 15 min. to install and the total charge was 380 dollars. I felt taken advantage of.
Robert Valdiviez
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Imagine my surprise when I couldn't open my garage door and get my car out. I called them and explained my situation. That day, Paul Brinkman, their technician, was at my house with all the supplies he needed, gave me three options for the repair, and he explained them well. Two hours later, the garage door was fixed! I would definitely call them again
Len Spitzer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was the Technician that serviced my door which turned out to just need some lubrications. He was here about 20 minutes and solved the problem, however, I asked for a senior discount and he said he already gave me a discount on the service charge. I was told that fee would automatically be discounted if repairs were made. $224.00 seems excessive for the service.
Yvonne Merrick
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was fast efficient and friendly explained everything. I choose this business because it was advertised on TV and they seemed very efficient and technician was very knowledgeable.
Wanda Nubin
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called at 7 AM on Saturday and had a service tech there by 9:30. Job done by 10:30, leaving me a very happy customer.
Frank Tulleners
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Brinkman of Precision door was very courteous and efficient. He resolved the communicaiton problems with my remotes quickly and taught me how to fix it myself.
John Fetto
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision sent someone out the morning after my late afternoon call. Sheridan was very professional, immediately diagnosed the problem, made all the necessary repairs and replacements, tested everything, and charged me just what he had estimated. I am very happy with the results--a much better garage door opener and much safer.
Mary Moore
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We choose Precision because it is local and has great ratings. Our double garage door started making a screeching noise when it opened. We were able to get an appointment within less than 24 hours from our call. Jerry was our technician and he is flat out the best!!!!! He took the time to check all parts of the door that might be causing the problem. He has both great training and extensive experience. It was a pleasure to work with him. Our door works better and is quieter than it has ever been. Very happy to recommend you guys to others.
Deanne Broglio
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The TV commercial is true, Precision technician Tim came on time did excellent job by replacing/adjusting remote and mounting key pad.
Brenda Blue
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Customer Service is second to none from start to finish! I would recommend highly. I appreciate the efficient, friendly, professional work and expertise.
NMG
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very impressed with Paul the technician about coming out in a timely manner and he did a great job
David Sanderson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Yes, the service was excellent - he deserves a 5 - no complaints at all.
Joyce Kirstein
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You never know, but the whole experience was handled with precision. Prompt response, quick diagnosis, and repair addressed problems. Did not feel like repair was over sold. Improvement after repair was obvious. Technician was very pleasant to work with and explained the rational for the repairs even though it was at the end of the work day.
Ron
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt and efficient. Fixed problem quickly The type of service that one expects, but does not always receive.
Cohen Michael
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim did a great job! he was on time, friendly, and very informative. He helped us get the new opener programmed and spent extra time making sure that everything worked correctly. we'd give Tim and his service 5 stars
Gary Weske
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was excellent and Paul the technician was knowledgeable and efficient. Best unexpected $150 dollars I’ve spent since that night in Vegas I can’t remember.
Curtis Flemming
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Certainly recommend the fast, efficient, professional service by Tim today. He was very helpful in explaining the garage door technical problem and also very transparent about the cost and options for good maintenance. This is good company with good warranty and a very qualified team of repair people. Paashi Grewal.
Paashi Grewal
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give Paul Brinkman an excellent rating. He explained what the problem was and gave me options on how to fix it. He finished the job and I was greatly satisfied. He was friendly and knowledgeable. I will definitely recommend him to others.
Cecile Carraway
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry did a great job explaining the work and getting the job done.
Louis Sanchez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks to Precision Garage Doors for prompt and courteous service. The technician James, was right on time, knowledgeable, courteous and very informative. He made light work of a serious situation for me. Thank you James and Precision doors. Count on timely, courteous and knowledgeable service on each service call.
Lennie Mcqueen
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am grateful to have the garage door fixed on the same day I made the call. The service was excellent, and didn't have to wait very long for the worker to arrive. Thank you and have a happy new year.
Kinwah Hung
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garrett - arrived as scheduled, very patient and focused on getting our repair done. He explained all of the options available and clearly explained the value of each component recommended. Precision will be our go to for garage service going forward! Thanks Garrett!
Dahali Moodie
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the initial call in the morning to the installation in the afternoon, Precision Door did an incredibly professional and great job. The company is definitely focused on customer service. Would highly recommend them.
Chris Lalli
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wow! My garage really needed several things done to it and shortly afterwards I had a quiet door that I am really happy with. James came quickly, fixed what needed to be fixed, was extremely polite and explained what needed to be done. I was referred to Precision by a neighbor quite a few years ago and have been a customer ever since. A happy one. Thanks, Linda
Linda Vandermeer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rarely do I take the time to comment one way or another about a repair service but the visit this company made to fix our garage door was exceptional in so many ways that I need to a moment to publicly compliment them. During a visit with my daughter this weekend to help her pack for a cross-country move I somehow disabled the fobs to their old garage door locking the car inside. There is no other access. I called Precision which was the first to come up on Google and an extremely nice and reassuring receptionist said a tech would be out that afternoon. I was in a panic knowing the car was needed for all the errands that needed to be run and assumed the worst that the tech would come after dark or wouldn't come at all. Instead, he called shortly before my window started and said he would be there in 15 minutes. He was. James got to work quickly and with a great sense of humor and, again, reassurance that this would end well. There was a lot wrong with that old door but James persevered, got an old vent off and was able to snag the manual release so we could get in. He figured out the problem immediately, fixed it and also put a new manual release system in place so that the door could be accessed even if the motor or fobs weren't working. It was my fault and I was sick thinking of the worst case scenarios that would be required to get the door open and the car out in the short amount of time before the move. My very, very deep appreciation to James and the company for not letting that happen. I can see why there are so many acknowledgments listed on this site. If my experience is any indication, they are well-deserved. Thanks again!!
Margaret B.
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called late Saturday night when a spring broke on our garage door. Had it fixed Monday morning in about an hour. Good as new. Appreciate somebody answering the phone late on Saturday to confirm an appointment. Liked the fact the tech called to give a specific time so I didn't have to sit around the entire 4 hour window. The spring that broke was only 3.5 years old and it was replaced without cost despite technically being out of warranty. Certainly liked the skill and professional work performed.
AL
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five stars for sure. I had outstanding, friendly, courteous service from James. He explained everything necessary and did a wonderful job. I would highly recommend Precision to anyone needing garage door work. Thanks for a great job. . . . Ask for James!
June Hill
Service Provided:
Garage Door Opener Install
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