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Garage Door Repair Reviews in Oakland, CA (Updated June 2026)
Precision Garage Door of East Bayhas received 165 reviews, averaging 4.85 Stars:
Oakland, CA
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Service Provided:
Service Technician Team: Patrick Leahy
Oakland, CA
Fast, efficient, and Sheridan was very knowledgeable regarding his craft. Would highly recommend the team at Precision!!
- Wayne Meadows III
Oakland, CA
Competent workman but this company and probably most that are in this business pray on people who are desperate to have their door working again. $1200 to replace the torsion springs and side bearings (retail price of a set is around $200 with bearings). Work was done in less than an hour.
- John Phillips
Oakland, CA
Work was done very quickly and the door works fine. Your person arrived earlier than the time frame I was given and I was just getting out of the shower. His accent was also challenging, but we ultimately managed to communicate well (He seemed to want me to get a new motor in addition to the other fixes even though the only thing wrong with it was that it was noisy.) I would recommend your company but also tell people to get another quote, like they should do anyway (but I didn't). I was surprised by the cost of $2K for parts. It took him less than an hour to fix it which was great but wow, are those parts expensive.
- Mary Bowman
Oakland, CA
Excellent service.
- David Bradley
Oakland, CA
We hadn’t been able to open old garage door for years. Called Precision Doors yesterday and their technician arrived the very next day. Paulino was wonderful. He arrived on time and went to work. Made repairs immediately. Door works better than ever. He was thorough, explained everything to us. Friendly and courteous he cleaned everything up and tested and made certain that were satisfied.
- Christine Steigerwald
Oakland, CA
I had a great experience with Bachir from Precision Garage Door. He was professional, knowledgeable, and took the time to clearly explain my repair options. What stood out most was his focus on safety, which gave me confidence in my decision. He replaced the springs, cables, and sensors efficiently and with great attention to detail. His attitude and expertise made it clear I made the right choice. Bachir is a real asset to Precision. I would gladly request him again for future service.
- Samuel Johnson
Oakland, CA
Receptionist was professional and friendly. Scheduling was easy. Appointment availability was great. Installer was professional and friendly. Work was quick and of good quality. Only gripe was the cost. Springs were 2-5 times more than cost of similar part at Home Depot. Even if part was great quality it still was listed to absorb cost of install. I would have preferred to be charged for parts at a reasonable price and seen an itemized cost of labor hours times hourly rate.
- Peter Welch (Pete)
Oakland, CA
I would like to recommend Sheridan Abad of Precision Garage Door.
- Karen Scott
Oakland, CA
Caleb Winchester was very professional. He called me to let me know when he would arrive. He inspected and gave me my quote for new garage springs. After the job was completed he explained that the previous springs were the incorrect size. He put a reference sticker below the garage door button in case we needed anything else. Thank you so much for your help.
- Denise Malavazos
Oakland, CA
Caleb Winchester was simply amazing. Came out at the arranged time in pouring rain. Provided good options to fix our garage door. He was polite, courteous, and very knowledgeable. The service provided was excellent !!. I highly recommend Caleb and Precision Garage Door !
- Scott Chase
Oakland, CA
Excellent service! They showed up at 10 and had everything repaired and good to go very quickly.
- Christine Canepa
Oakland, CA
"I had a fantastic experience with Precision Windows and Doors! They were fast, professional, and incredibly courteous throughout the entire process. My technician, Rodney, was amazing—his attention to detail and expertise really stood out. I highly recommend them to anyone looking for quality service!"
- JS McMillon
Oakland, CA
Knowledgeable and professional salesperson and quality installation of a new garage door. I also liked the variety of styles and options that they offered.
- Ric Notini
Service Provided:
Door Installation Team : Armando Castillo
Oakland, CA
We are very happy. A spring broke on one of our doors and caused a catastrophic failure. We couldn't get our car out. We called Precision and the sent James Walker. He came quickly, was very friendly and went over everything. We had several options and ended up fixing the door that failed and and updating the other door which was on the verge of failing. Price was decent. Would hire them again, definitely.
- Diana Walizada
Oakland, CA
Precision makes good garage doors, and I would recommend them. However, one of the parts they use, the door handle/lock combo, is cheaply made, and was never particularly easy to use. (Our garage door is manual.) The keys that come with it are also cheaply made, and sure enough, yesterday one broke off inside the lock. Result? It cost $350 to have the garage pried open ( luckily we could do that..) and then the very nice tech replaced the lock. I immediately went to Ace to get new, stronger keys made. But the actual lock, though brand new, is still not easy to use/insert a key. But it works…Precision needs to upgrade this part.
- Len Nathan
Oakland, CA
They replaced my old garage door that was at least 25 years old with a new one and the service and communication was excellent. 6 months later I found the door to be a little bit creaky and loud and when I called them they were out the next day to adjust and lubricate it everywhere so that it's back to perfect. The service is excellent, there's no other way around it
- Josh DeF
Service Provided:
Product:
Door Installation Team : Moises Lopez-Reyes
Oakland, CA
My garage door broke at 6:30 in the morning. They were here and everything was fixed by 11 o’clock. It was amazing. He also did maintenance on the door while he was here. Very grateful.
- Starr Swindt
Oakland, CA
One of the best customer service experiences that I have had in a long time! Repaired my garage door and installed a new garage opener with zero hassles.
- Kirk Crenshaw
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Product:
Service Technician Team: Carlos Yow
Oakland, CA
Quick, friendly, excellent service. Joel even instructed me on how to maintain the garage door. He did an amazing job and explained everything to me. I was confident using Precision Garage Door based on their BBB rating of A+. Thank you.
- Linda Peltz
Oakland, CA
The garage door in our newly purchased home failed on a Friday night. We called on Saturday morning and by noon, Travis & his trainee (I’m sorry I forgot his name) arrived to troubleshoot the issue. He is a true professional and experienced technician! In addition to patiently helping me understand how all the mechanical components work & their failure points, he quickly identified some issues in need of replacement for our 25 year old garage door as well as helping me weigh pros/cons of replacing the old (but working) motor with a new one. Within a few hours, Travis installed a new (and quieter) belt driven motor, new springs, new keypad, new cabling, and reinforced a weak & saggy spot in the center of the door. He took the time to walk us through how to use everything and programmed our remotes, car, and keypad. He even took notice of some military memorabilia I had in the garage and gave me a 10% military discount! I couldn’t be more satisfied with the outcome and customer service interaction we had with Travis. Highly recommend Precision!
- Cat Looper
Service Provided:
Product:
Service Technician Team: Travis Behn
Oakland, CA
Competent and good service.
- Daniel Boggan
Oakland, CA
We were very satisfied with the work done on our garage today. An appointment was available very quickly and our workman and his helper were on time, respectful and polite, provided good communication about what they were doing, pricing was clear and free of any up-sells, and most importantly did good quality, timely work to fix our garage door. It wasn’t cheap, but seemed to be going-rate for Bay Area. We would use Precision again.
- Grace Telcs
Service Provided:
Product:
Service Technician Team: Bachir Gharbi
Oakland, CA
Excellent experience - quick response and completion. I would recommend them to anyone!
- dennis lickteig
Oakland, CA
$99 for a LiftMaster remote. $99 to program it. $11.99 on Amazon. Price Gouger
- Lucia Capron
Service Provided:
Product:
Service Technician Team: Sheridan Abad
Oakland, CA
Prompt, responsive, and professional.
- John Hartog
Service Provided:
Product:
Service Technician Team: Patrick Leahy
Oakland, CA
Came home on Friday afternoon to find that our garage door wouldn't open. It turns out that our spring had broken. I went online to Precision Garage Door's website and requested service for the following morning (8-12pm). Sheridan Abad arrived a little before 12pm on Saturday and gave me a breakdown of the issues - replace the spring but all 12 rollers on the door needed replacing as they had all worn out, and that the torsion cables and drums also needed replacing. The estimate was way more than what I was expecting but I knew that I'd rather have a functional garage door and not have to worry about it breaking down again in the near future. Ninety minutes later Sheridan was finished and he gave me additional instructions on how to lube the roller mechanisms so that they'd last longer. I couldn't be happier with the work!
- Derek Koopowitz
Oakland, CA
Bashir was so helpful and fixed everything!
- Emily Harris
Oakland, CA
Total Ripoff. Service tech came out, clearly knowledgeable. Told me I needed a whole new spring, rod, cable and trolly assembly. - First, the spring isn't broken (it's not "loose" or weakened either) and we confirmed that - The lift cables are not frayed or stretched - The door is original to the house 1996, and so is the opener Genie screw drive too - The trolly engagement piece is stripped. (That's the only problem) it holds the door up, but strips when closing and won't raise because the trolly hookup is stripped. - tech told me that the spring isn't replaceable because my garage door was over 5 years old and made or wood. what a total load of crap How do I know, I have a second garage door right next to it with the same setup. I can't tell the difference in the spring, cable or other assembly. found a trolly replacement part on Amazon for $20. What a scam quote.
- Sean Clinton
Oakland, CA
Start to finish -a seamless and professional experience. My spouse woke me up at 0500 with "EMERGENCY, the garage door!!!" I knew exactly who to call - in fact was singing the jingle as I dialed. Erin answered the call within 30 seconds and was a total pro- took my info, read it back 100% accurately, and had us booked with an appointment in
- David Herrigel
Licenses
Contractor License#979078
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Great response time and great service all around!
- Nathan Blesse