WITH 2,440 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door in:
Oakland, CA
Precision Garage Door of East Bayhas received 151 reviews, averaging 4.85 Stars:
Oakland, CA
Oakland, CA
Precision makes good garage doors, and I would recommend them. However, one of the parts they use, the door handle/lock combo, is cheaply made, and was never particularly easy to use. (Our garage door is manual.) The keys that come with it are also cheaply made, and sure enough, yesterday one broke off inside the lock. Result? It cost $350 to have the garage pried open ( luckily we could do that..) and then the very nice tech replaced the lock. I immediately went to Ace to get new, stronger keys made. But the actual lock, though brand new, is still not easy to use/insert a key. But it works…Precision needs to upgrade this part.
- Len Nathan
Oakland, CA
They replaced my old garage door that was at least 25 years old with a new one and the service and communication was excellent. 6 months later I found the door to be a little bit creaky and loud and when I called them they were out the next day to adjust and lubricate it everywhere so that it's back to perfect. The service is excellent, there's no other way around it
- Josh DeF
Service Provided:
Product:
Door Installation Team : Moises Lopez-Reyes
Oakland, CA
My garage door broke at 6:30 in the morning. They were here and everything was fixed by 11 o’clock. It was amazing. He also did maintenance on the door while he was here. Very grateful.
- Starr Swindt
Oakland, CA
One of the best customer service experiences that I have had in a long time! Repaired my garage door and installed a new garage opener with zero hassles.
- Kirk Crenshaw
Service Provided:
Product:
Service Technician Team: Carlos Yow
Oakland, CA
Quick, friendly, excellent service. Joel even instructed me on how to maintain the garage door. He did an amazing job and explained everything to me. I was confident using Precision Garage Door based on their BBB rating of A+. Thank you.
- Linda Peltz
Oakland, CA
The garage door in our newly purchased home failed on a Friday night. We called on Saturday morning and by noon, Travis & his trainee (I’m sorry I forgot his name) arrived to troubleshoot the issue. He is a true professional and experienced technician! In addition to patiently helping me understand how all the mechanical components work & their failure points, he quickly identified some issues in need of replacement for our 25 year old garage door as well as helping me weigh pros/cons of replacing the old (but working) motor with a new one. Within a few hours, Travis installed a new (and quieter) belt driven motor, new springs, new keypad, new cabling, and reinforced a weak & saggy spot in the center of the door. He took the time to walk us through how to use everything and programmed our remotes, car, and keypad. He even took notice of some military memorabilia I had in the garage and gave me a 10% military discount! I couldn’t be more satisfied with the outcome and customer service interaction we had with Travis. Highly recommend Precision!
- Cat Looper
Service Provided:
Product:
Service Technician Team: Travis Behn
Oakland, CA
Competent and good service.
- Daniel Boggan
Oakland, CA
We were very satisfied with the work done on our garage today. An appointment was available very quickly and our workman and his helper were on time, respectful and polite, provided good communication about what they were doing, pricing was clear and free of any up-sells, and most importantly did good quality, timely work to fix our garage door. It wasn’t cheap, but seemed to be going-rate for Bay Area. We would use Precision again.
- Grace Telcs
Service Provided:
Product:
Service Technician Team: Bachir Gharbi
Oakland, CA
Excellent experience - quick response and completion. I would recommend them to anyone!
- dennis lickteig
Oakland, CA
$99 for a LiftMaster remote. $99 to program it. $11.99 on Amazon. Price Gouger
- Lucia Capron
Service Provided:
Product:
Service Technician Team: Sheridan Abad
Oakland, CA
Prompt, responsive, and professional.
- John Hartog
Service Provided:
Product:
Service Technician Team: Patrick Leahy
Oakland, CA
Came home on Friday afternoon to find that our garage door wouldn't open. It turns out that our spring had broken. I went online to Precision Garage Door's website and requested service for the following morning (8-12pm). Sheridan Abad arrived a little before 12pm on Saturday and gave me a breakdown of the issues - replace the spring but all 12 rollers on the door needed replacing as they had all worn out, and that the torsion cables and drums also needed replacing. The estimate was way more than what I was expecting but I knew that I'd rather have a functional garage door and not have to worry about it breaking down again in the near future. Ninety minutes later Sheridan was finished and he gave me additional instructions on how to lube the roller mechanisms so that they'd last longer. I couldn't be happier with the work!
- Derek Koopowitz
Oakland, CA
Bashir was so helpful and fixed everything!
- Emily Harris
Oakland, CA
Total Ripoff. Service tech came out, clearly knowledgeable. Told me I needed a whole new spring, rod, cable and trolly assembly. - First, the spring isn't broken (it's not "loose" or weakened either) and we confirmed that - The lift cables are not frayed or stretched - The door is original to the house 1996, and so is the opener Genie screw drive too - The trolly engagement piece is stripped. (That's the only problem) it holds the door up, but strips when closing and won't raise because the trolly hookup is stripped. - tech told me that the spring isn't replaceable because my garage door was over 5 years old and made or wood. what a total load of crap How do I know, I have a second garage door right next to it with the same setup. I can't tell the difference in the spring, cable or other assembly. found a trolly replacement part on Amazon for $20. What a scam quote.
- Sean Clinton
Oakland, CA
Start to finish -a seamless and professional experience. My spouse woke me up at 0500 with "EMERGENCY, the garage door!!!" I knew exactly who to call - in fact was singing the jingle as I dialed. Erin answered the call within 30 seconds and was a total pro- took my info, read it back 100% accurately, and had us booked with an appointment in
- David Herrigel
Oakland, CA
Nathaniel was extremely helpful in explaining our options and the pros and cons on each. He was really great to work with and had a new garage door opener installed in no time.
- Kristi Babb
Product:
Oakland, CA
We reached out to Precision because our 4 y.o. garage door opener was making a strange clicking sound. We were amazed that they had same day availability! Rodney, the technician arrived within the arrival window and preceded to diagnose the situation. Long story short, there was dangerous wear from an overly tight drive belt, track misalignment, and poorly balanced spring that could have seriously injured someone had the parts failed. Rodney was incredibly methodical, attentive to detail and communicated very clearly what he was seeing, what our options were and how much it would cost. He spent the time to make sure the job was done well and that there would be no need for a callback. Would highly recommend Precision for anyone repairing or replacing a garage door!
- Thomas Rosenberg
Oakland, CA
Rodney Farmer was an excellent Technician. The first thing he did was call me letting me know how soon he would arrive. On his arrive he was thorough about what he was going to do, to get the garage door working again. ALL THANKS GOING TO HIM!!!!
- Deborah Britt
Service Provided:
Product:
Service Technician Team: Rodney Farmer
Oakland, CA
Our technician was Patrick Leahy and he was great. He did a thorough inspection. The unit couldn't be repaired so he provided the band-aid solution and also the option to replace the unit, springs, cables and rollers. He explained everything so well we were completely comfortable doing the complete job, which he finished in under 3 hours, then spent at least 45 minutes explaining all the repairs, how to use and program the opener, and how to keep everything in top condition in between routine service appointments. I wish Precision serviced the foothills where we have a cabin, as I need similar work there. All in all, we are very pleased.
- Jim Carriere
Service Provided:
Product:
Service Technician Team: Patrick Leahy
Oakland, CA
I really didn’t asked any bodies recommendation except when I saw the commercial in television , I was impressed in what I heard so I called and made my 1st appt and I’ve been w Precision ever since.
- Carmencita Amos
Oakland, CA
I picked precision garage door of Bay Area because I saw tv commercial and they have late hours. They were able to send someone first thing in the morning! My garage door was not closing and I was very stressed. Technician Carlos came by as promised. He was able to fix the issue. He was extremely courteous professional and very helpful! They also extended me a nurse discount which I was extremely pleased!
- Sarah Nguyen
Oakland, CA
We were very pleased with the service we received from Precision Garage Door. The response time to our request was excellent. The repair went smoothly. The technician took time to explain to us how our mechanism worked and why it had needed repair. I highly recommend this service if you need work our your garage door.
- Robert Spencer
Oakland, CA
Our garage door opener broke in the morning and was repaired by mid afternoon. Our technician Bachir was super professional and took a lot of time looking at the overall condition of the opener, door and associated hardware and explained a lot of stuff to me which was very helpful. He even had to make a run to the hardware store for some specialry parts and make a custom bracket since our door was so old (dating from 1960.) I couldn't recommend Precison Garage Door more.
- Tim Callahan
Oakland, CA
Technician was honest, friendly and very competent.
- John Demello
Oakland, CA
The service technician was courteous, knowledgeable and very professional. Upon arrival, he quickly assessed our garage door situation, clearly explained the problem and then he solved our problem in a neat and timely manner. I would definitely choose Precision Garage Door again in the future!
- Linda Nakamura
Service Provided:
Product:
Service Technician Team: Sheridan Abad
Oakland, CA
James Walker and the Precision team did an outstanding job fixing spring, drums and cable and installing new runners on both doors. Excellent service and reasonable price. Will use again and also call yearly for maintenance.
- Thomas Greenfield
Product:
Oakland, CA
Andrey arrived on time, was very friendly and professional, and completed the repair on our very old garage door quickly. We were delighted to get the repair done the same day - the cable on our door had broken and the door was unusable.
- Arthur
Oakland, CA
Quick and professional work. Thank you Ryan Espinoza.
- Fernando Bernal
Product:
Oakland, CA
On Sunday, I discovered that my garage door shut and bounced back up repeatedly every time I tried to close it. I immediately called Precision Garage Door Repair. They told me they could come out early Monday morning. They kept their promise their technician, Mr. Sterling Griggs came out, and in less than two hours was able to troubleshoot, locate, and repair all of the warn out parts on both my garage door and my garage door opener. He did a fantastic job and the garage door works just like new now! The parts and labor were very reasonable, and we were very pleased with the service Mr. Griggs performed. I highly recommend this company as they are true professionals.
- Taylor Miller
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
We are very happy. A spring broke on one of our doors and caused a catastrophic failure. We couldn't get our car out. We called Precision and the sent James Walker. He came quickly, was very friendly and went over everything. We had several options and ended up fixing the door that failed and and updating the other door which was on the verge of failing. Price was decent. Would hire them again, definitely.
- Diana Walizada