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Read what people are saying
about Precision Garage Door in:

Oakland, CA

Precision Garage Door of East Bay
has received 99 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very impressed with Precision. I had other people come to fix my garage door that would open sometimes. For 5 years I had to close it manually half the time. Frustrated, I googled the company that makes the garage door and explained that I wanted an expert to come over and check it out. The next morning, I received a call from a lovely woman at Precision. I explained my frustration and she sent a man named Travis to assess the door within a few hours. I was amazed at the prompt response. Travis arrived and did a complete evaluation of the door in about 10 minutes. Told me to bring up some light bulbs for the door. He then gave me an education about the mechanics of the door and how he fixed my sensors and how to maintain the door. He told me he went across the street at different angles the door works. I was sort of in disbelief. He showed me how to use the clicker properly also. Then, he had me put the AP in my phone and walked me through it which was extremely helpful. I don’t think I could of done it by myself the first time. My garage door opens with the clicker or my AP on my phone. Words cannot describe how much I appreciated Travis explaining to me the mechanisms of the door and how to troubleshoot it. This was a terrific experience with a professional.
Karen Ross
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door would not open, called Precision and got same day appointment. Technician Paul Brinkman arrived within the stated window, reviewed the problems, explained the alternatives and got to work. Door now operates well and work was completed within the time frame estimated. Service was excellent.
B. Lew
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent fast and friendly service. James W. installed a new LiftMaster and keypad, replaced the worn rollers. Very confident and thorough. I highly recommend Precision.
Lin Barron
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional, friendly and timely
Casey Mitchell
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great work, friendly, professional.
Marilyn J.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I didn’t have to wait long for my repairs to be done. The technician was very knowledgeable and fixed my garage door very quickly. The charges were very fair. I would recommend this company to anyone and I will call them again if I need any more help.
Gerlinde Noori
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door had their A-game on with regards to my experience. They were quick to call me back, twice as a matter of fact because Laura at the office had me scheduled with a rep to consider a new door, and pointed out that I had already booked another appointment with a tech who came out and helped me fix my issues. I did end up spending $625.00 to give the existing door a makeover, and it was money well spent b/c now I don't have to consider a new door. Tim the tech was great and easy to work with. Nothing but kudos to y'all for running a tight ship.
Steve Barretto
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, really helpful explaining problem, solution, and advice for maintenance in future. Cost was a relief. I regretted waiting WEEKS to get the problem resolved? Had I known Precision would be so easy AND reasonable priced I'd have called WEEKS ago THANKS?
Irma Poe
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

3 year old Garage door metal coils came unwound on saturday so garage door would not open or close. Called the Precision garage door number, was promptly answered by the attendant who gave me a same day apt time frame from 12:00 to 4:00pm and told me that Paul Brinkman would be attending to the broken garage door. He arrived an hour later and fixed the broken coils and pointed out other parts that may get damaged in the next few years, it wasn't precision doors that installed this actual garage door 3 years ago & pointed out that the original company used cheap parts for the door. I got a 90 day work and 1 year warranty for the parts they replaced. Prompt, same day service, fast and responsive and excellent customer service, and the garage door works great again! Thank you so much everyone at Precision garage doors and Paul Brinkman!
Eva Beck
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My Technician Was EXCELLENT, PROFESSIONAL , fixed my garage door , You can tell he enjoy his job. Also treated me and my home with the upmost respect.
Monica Payne
Service Provided:
Garage Door Opener Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied with the project of getting a new remote door opener. Punctual for appointment, very professional with useful advice, and quite pleased with the outcome. Was happy to pass along the recommendation to a neighbor nearby who also needs to have their door fixed, so they welcomed my recommendation....
Barry Gantt
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul came and diagnosed and fixed my problem. I never would have figured it out on my own. It was all straight talk and problem solving, exactly what I hoped for. Thank you!
Riley Doty
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I could not be happier with the service I received from Precision Door. Paulino Mejia, the service technician took the time to explain to me why my garage door springs kept breaking and even though I ended up spending more than I initially had anticipated, I am happy that I went ahead with the repair he recommended. He was courteous, professional and fast! He replaced two springs, two pulley mechanisms, AND all the door track rollers in the time it took other companies we've hired in the past just to replace one spring. I couldn't believe how quickly he completed the job. And best of all, he was on time. Paulino arrived at the front edge of the service window and I wasn't sitting around wondering if anyone was going to show up. I would definitely recommend Precision Door to other homeowners who need to have garage door work completed.
Michael Malone
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very satisfied with Danny Young and how he repaired our garage door sensors. He was very professional and knowledgeable. He called before he arrived and was on time. I felt he was honest and would request his service again and would recommend him as well. Thank you, Mary
Mary Pryor
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called in about noon and was given an appointment between 4-6pm same day - amazing! The technician called about 3:30pm to ask if he could come early - yeah! Service options and pricing were clearly presented. I just wish this company worked on more than garage doors. I would gladly call them for everything.
David Shepherd
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We needed to evaluate a problem garage door and Precision performed perfectly.The tech was on time and knowledgable and was able to perform the eval and install the replacement door on the spot. He explained clearly what was wrong and what the replacement would entail. I'd use them again in a heartbeat.
Steve Kozel
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the first call, till the end of service, all was excellent. Alex K arrived and explained in detail what the company has to offer with no pressure or sales pitch. I chose what I wanted and Alex went str8 to work and finished quickly, especially that he was working by himself. The cost was a little more then I expected, but at the end of the day I had excellent installation and I have an excellent product. Thanks Alex K.
Jason Hernandez
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, courteous and xtrmely efficient - time to thoroughly check the problem.
Ray Hill
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Choose Precision due to ads indicating local offices and customer reviews. They were super busy at the time, so told me it would be approx 5 weeks before they could completely remove my broken one with a new one. They called and we set up a date and informed me they would need 10 feet of space cleared to do the installation - which I did a few days before they were to arrive. They were slightly late from the original time frame to arrive, but did call and let me know. The person servicing was excellent - extremely polite, walked me thru what he would be doing, and informed me of the steps to keep it working well down the road (spray on lubricant periodically at key points). He swept the garage out on completion, took the debris and old door with him to dispose of later. Sooo nice to have one that is so easy to open (no motor on mine) ... pretty much able to lift it with a finger! Thanks Precision.
Chris Ulrich
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was very professional, from diagnosing the problem to making the repairs. He explained what was needed, showed the parts that were replaced, and explained the billing throughly. He completed the required work well within the time he estimated, and was very respectful of our time as well. I would recommend him to anyone.
Mario Starc
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The process of replacing a 30+ year old garage door couldn’t have been easier. It is beautiful and the install was smooth and quick. I highly recommend Precision.
Sharon Olsen
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fairly unhappy! You say you offer a senior discount being 72 it was not offered. Precision had originally installed the unit, I was told the system was not powerful enough and I needed a different one, I passed on it. He said the sensor was bad and recommended replacement of wire with sensor. Retail cost of both parts is about 50 dollars, less on Amazon. It took 15 min. to install and the total charge was 380 dollars. I felt taken advantage of.
Robert Valdiviez
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Imagine my surprise when I couldn't open my garage door and get my car out. I called them and explained my situation. That day, Paul Brinkman, their technician, was at my house with all the supplies he needed, gave me three options for the repair, and he explained them well. Two hours later, the garage door was fixed! I would definitely call them again
Len Spitzer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was the Technician that serviced my door which turned out to just need some lubrications. He was here about 20 minutes and solved the problem, however, I asked for a senior discount and he said he already gave me a discount on the service charge. I was told that fee would automatically be discounted if repairs were made. $224.00 seems excessive for the service.
Yvonne Merrick
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was fast efficient and friendly explained everything. I choose this business because it was advertised on TV and they seemed very efficient and technician was very knowledgeable.
Wanda Nubin
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called at 7 AM on Saturday and had a service tech there by 9:30. Job done by 10:30, leaving me a very happy customer.
Frank Tulleners
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Brinkman of Precision door was very courteous and efficient. He resolved the communicaiton problems with my remotes quickly and taught me how to fix it myself.
John Fetto
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision sent someone out the morning after my late afternoon call. Sheridan was very professional, immediately diagnosed the problem, made all the necessary repairs and replacements, tested everything, and charged me just what he had estimated. I am very happy with the results--a much better garage door opener and much safer.
Mary Moore
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We choose Precision because it is local and has great ratings. Our double garage door started making a screeching noise when it opened. We were able to get an appointment within less than 24 hours from our call. Jerry was our technician and he is flat out the best!!!!! He took the time to check all parts of the door that might be causing the problem. He has both great training and extensive experience. It was a pleasure to work with him. Our door works better and is quieter than it has ever been. Very happy to recommend you guys to others.
Deanne Broglio
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The TV commercial is true, Precision technician Tim came on time did excellent job by replacing/adjusting remote and mounting key pad.
Brenda Blue
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
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