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about Precision Garage Door in:
Lafayette, CA
Precision Garage Door of East Bayhas received 51 reviews, averaging 4.88 Stars:
Lafayette, CA
Lafayette, CA
Very impressed with technician. Issue was “user error” which saved $$ and performed unplanned but necessary maintenance during visit. Technician was polite, knowledgeable, and even cleaned the door!
- Vanna Conrady
Lafayette, CA
You guys (and Kate who took my call) are the best! We came home from a trip yesterday to find that one of our garage doors (2 years old!) was not functioning. Everything else in the garage was working as was the other garage door. After having seen your ads many times on Channel 2 I knew who I was going to call, so I put myself in front of the tv with pen and paper in hand and almost immediately there was your ad. I wrote down the number and called (8:45ish am). Kate answered my call, collected my details and sent a technician out who arrived less than one hour later! We were amazed. He was professional, personable and ready for the task. An hour later we were "back in business! So happy with your service, I'll highly recommend you to anyone who asks.
- Suverne Griffiths
Lafayette, CA
Carlos was very informed, courteous, and professional. He explained all the options very clearly. I will definitely call them again.
- Sherry Dumke
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Service Technician Team: Carlos Larios
Lafayette, CA
I'm a returning customer and once again received excellent quality service. Sheridan, the tech, was polite, efficient, and knowledgeable, educating me a bit on how the door works. I will continue to be a regular customer--not that I need service that often.
- Karen Thomas
Lafayette, CA
Same day service!!! Carlos, the technician was excellent and walked me through the entire process while giving me options. We were not prepared to replace the door as waiting for our exterior paint job to be completed but will certainly use PGD again! Happy client! Donna
- Donna Elliott
Lafayette, CA
We called and were able to have someone come out in the hour. They addressed the problem and were able to fix everything immediately. Very professional and efficient.
- Kim Hamill
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Service Technician Team: Patrick Leahy
Lafayette, CA
Travis called in advance of appointment addressing garage door problem. Excellent presentation as to items of immediate concern (needing replacement) and as he progressed with repair, advised of additional parts that would need replacement in due time. As we discussed matter, it was clear to proceed now! Will definitely recommend Precision to neighbors and friends and if possible, request Travis as the lead tech. Service Performed - spring,opener,cables.etc.
- Robert Taiariol
Lafayette, CA
Very responsive, arrived on time, diagnosed the issue immediately and provided two different options to solve my issue. Completed the work in a timely fashion and were super professional all the way along. Will def. use these folks in the future
- Rob Leibo
Lafayette, CA
These people are crooks. My 80 year old mother with dementia called them to reprogram her garage door openers. A job that takes about 30 seconds for each door opener, she had two. They charged her over $200 to do this! Do not use these crooks. They take advantage of old people with dementia. Very rude.
- Maureen Van westrop
Lafayette, CA
We called them based on their TV ads for a door opener that did not work. They sent Carlos out the same day and he provided us with several options of replacing the old opener. He was very professional and the company was very easy to work with. Highly recommend them. R. Elliott
- Roy Elliott
Product:
Lafayette, CA
I was very pleased with the process from first call to completion of the project. Mario called about 25 minutes before he arrived, so I was ready for him to begin his assessment. No wasted time waiting and wondering. He quickly determined the best opener and other repairs to get the door working as it should. I had a few questions about the new system which he answered clearly and politely. Mario assisted with setting up the car openers which was appreciated. Very happy with this experience in general.
- John F
Lafayette, CA
Prompt, professional, and efficient garage door service. Travis has provided continuity with our garage door service for several years. He is very knowledgeable, resourceful, pleasant, and timely in his assessment and repairs. We will continue to recommend and use Precision Garage Door service going forward.
- John Lennox
Lafayette, CA
Very responsive to set appointment, service was professional and I felt the tech was very knowledgeable and quick.
- Philip Murphy
Lafayette, CA
Thank you Travis for showing up on time, providing a reasonable bid and completing the job the same day. I live out of the area and I really appreciate the extra effort Travis took to work with the tenants!
- Shelly Tinsley
Lafayette, CA
Sheridan Abad came by and quickly diagnosed and fixed my garage. Extremely fast and quality work. Sheridan was also helpful and explained the issues and solutions clearly and thoughtfully. 5 stars
- Jake Cerf
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Service Technician Team: Sheridan Abad
Lafayette, CA
On time. Courteous. Fixed the problem. Good explanation of the issue.
- Joann Stevens
Lafayette, CA
Travis was Professional. Smart and Quick Phil Murphy Lafayette CA
- Philip Murphy
Lafayette, CA
Paul Brinkman came out on a Saturday. It was afternoon on a very hot day and our garage door opener was not working! This would have left our double wide garage open waiting for repair. He was on time and pleasant to talk with. He explained what was broken and what was needed to get the door to move again. We were very happy with Paul's efficiency and enjoyed meeting him.
- Lynn Hesseltine
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Service Technician Team: Paul Brinkman
Lafayette, CA
Travis arrived on time… 8:00am and finished the job at 9:00am. Travis was friendly and did a neat job. I would recommend him to anyone in need of a garage door repair.
- David Fujita
Lafayette, CA
Had a very good experience with Precision. Easily scheduled a same day repair. Tech's were not only on time, but early. The provided a time frame to complete the repair and were right on schedule. Finally, they reviewed all the work they completed and made recommendations on how to maintain the mechanics of my garage door system. Both tech's were friendly and professional.
- Bob Flynn
Lafayette, CA
All according to plan from the appointment to the call from Paul telling me when he would arrive, to the neat truck, masked, touchless transaction, complete walk through of the inspection and repairs needed, quick quote and efficient repairs - left me with a quiet, gliding door that I expect to last another 15 years or more.
- David Pinkham
Lafayette, CA
The most efficient service call I've ever had, prompt, pleasant, and best of all I didn't need to replace my 33 year old garage door. James explained everything to me, replaced parts, tightened up things, and advised me on maintenance. I highly recommend Precision and will tell friends and family.
- Karen Thomas
Product:
Lafayette, CA
Willing and able to help install custom garage doors that I fabricated myself. James was great at problem solving some of the technical issues that came about due to custom door construction. He was knowledgeable at making he necessary door, hardware and track adjustments to make the doors operate smoothly. i would recommend James in a heartbeat to work on my garage doors in the future.
- Bob Reuter
Lafayette, CA
I had dealt with Contra Costa Door for over 20 years for maintenance / service - when I really needed them, their emergency response was 48-72 hours before I may hear back. Precision answered immediately and a technician (Phillip) was out within one hour (Saturday early evening) - he was very professional and handled the problem in short order. Super pleased.
- Richard Adams
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Service Technician Team: Phillip Nguyen
Lafayette, CA
Paul Brinkmanship did an excellent job late in the evening. Very knowledgeable and courteous.
- Jim Reiter
Lafayette, CA
Very efficient and knowledgeable service person Did not oversell on items we had replaced a couple of years ago. Arrived when he said he would and did the work within a coupe of hours.
- Roger Deeney
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Service Technician Team: Paul Brinkman
Lafayette, CA
My garage door opener was not working so I called Precision and they came right over. This is great! But......I was told that I needed new springs and rollers so after thinking I was going to spend $50 or so on an opener, I ended up spending $1100!! James, the Tech was amazing and fixed my door in no time. He said that he did not fix prices but OMG. With earthquakes and fires this year, I need a door that works but the prices were very high.Thank you James for great service.
- Rob Warehouse
Product:
Lafayette, CA
Definitely Diamond Certified quality & workmanship. Highly recommend Percision Door.
- Paul Derby
Lafayette, CA
Cem arrived within 4 hours to repair the springs on my garage door. He was professional, polite, knowledgeable and efficient. The repair was completed within 45 minutes, and I will definitely use them again, if a garage door problem occurs.
- Sherry Dumke
Product:
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Sheridan was very professional, and fixed the garage door very promptly. He's definitely an asset to your company!
- Anthony Beverly