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about Precision Garage Door in:
San Ramon, CA
Precision Garage Door of East Bayhas received 113 reviews, averaging 4.79 Stars:
San Ramon, CA
Product:
Service Technician Team: Travis Behn
San Ramon, CA
Our technician, Carlos, was absolutely excellent; friendly, professional and quick. Carlos explained the work that needed to be done to fix the problem. He told what had to be done and what could be done, if we wanted to. In addition to the door repair, at our request i.e. no upselling, Carlos installed a modern belt drive garage door opener. When the job was done Carlos took the time to explain all the features of the door opener and he programmed the door opener in our vehicle. I highly recommend Precision Garage Door and Carlos.
- Peter Pay
Product:
Service Technician Team: Carlos Larios
San Ramon, CA
We have had James W out to our house some years ago. He was fabulous!! Came out today for a different reason caused by a rodent. Fixed our issue right away. Can’t say enough good about this technician!! And this company!!! Above 5 Stars ??’s!!!!!
- Kathy Westley
San Ramon, CA
Mario was very professional and provided great service. He gave us multiple options and was able to provide speedy resolution to our issue.
- Vanessa grace De guzman
San Ramon, CA
Boulevard Garage Doors responded quickly and sent Valentino Ramirez to our home within 24 hours. Upon arrival, Valentino diagnosed immediately what was the problem. The door hanging cable had started wearing out into strands. He also spotted two problems from the time of the installation by the builder. The garage springs were wrongly placed about an inch lower than the cable holder at the ends. Another problem was the builder used 8' cable for a 7' door. Both will cause too much pressure on the cable and affect the garage door functioning. He fixed all the three problems within an hour and a half. I had bought a garage door seal to replace the one on the door. He replaced it with no additional charge. The quote was reasonable compared to other companies. Overall, the work was done to my satisfaction and the price was reasonable.
- Mahesh kumar
Product:
San Ramon, CA
The Precision Door staff was punctual, professional, courteous, and informative. When they completed the needed repairs, our garage door was like new. This is an excellent company, and I highly recommend them. We would definitely use them again.
- Tom Baine
San Ramon, CA
Terrific experience. The guys were right on time. They were extremely knowledgeable and friendly. Completed the work quickly and I am confident that my garage woes are over. Thank you for the stellar customer service.
- Suzanne Harvey
Product:
Service Technician Team: Travis Behn
San Ramon, CA
Thank you, All. Great phone service as well. No hassles or gimmicks. Very efficient and thoughtful. Intently listen to the customer. Thank you, again.
- Tyrone Wiley
Product:
San Ramon, CA
The technician Travis is very helpful and fixed all issues. Thanks
- Milli//weili Liang
Product:
Service Technician Team: Travis Behn
San Ramon, CA
Sheridan did a quick and fantastic job on my garage door repair. He replaced the springs / rollers, etc and rebalanced the door. Couldn’t have asked for a better service!
- Chul Y
San Ramon, CA
We received a timely response. The service technician, Paul Brinkman, arrived earlier than the original appointment, and made sure to contact us to let us know he was coming. Paul quickly diagnosed the problem, presented me with a quote and began work right away. He completed the work quickly and successfully. We are very happy with Precision Door.
- Craig and lily Peterson
San Ramon, CA
Mr. Abad was very professional in explaining the issues with our garage door mechanisms and fixed it in an hour. The garage.. door is now working properly. Thanx so much Christopher Lux San Ramon
- Christopher Lux
San Ramon, CA
Technician was excellent. He solved the problem immediately. He was very courteous and very knowledgeable. I believe his name is Jarroldo. He was very good.
- Brad Ricks
San Ramon, CA
I was very delighted with the job that Sheridan. He did a great job in fixing our garage door and now it’s running perfectly.
- Eddy
San Ramon, CA
excellent service
- Ranju Chahal
Product:
San Ramon, CA
I chose Precision door because they responded right away, however i am disappointed with their work. After spending $1000 to get the garage door fixed 2 weeks ago, it started making squealing noise within a week of repair. Now i have to spend additional $250 to get the noise fixed. They are pretty expensive(charging 3 or 4 time more than regular price).
- Ganesh Rangaswamy
San Ramon, CA
Great experience from the moment we made the initial call until the technician completed the job. The technician was dispatched the same day and was very professional and completed the job in a timely manner.
- Duke Bragg
Product:
San Ramon, CA
Sheridan is the most professional and personable representative. He thoroughly explained everything and lubricated the door, so it works better than new! The new opener is so quiet and efficient.
- Steve & carol Ecklund
Service Provided:
Product:
Service Technician Team: Sheridan Abad
San Ramon, CA
Very expensive and feel like I was taken advantage of due to my circumstances of having been locked out of my house. The customer service was good but the rate was a highway robbery!
- Mohammed Ansari
Product:
San Ramon, CA
The repair man, Travis, US Navy veteran, did a fantastic job of the repair to my garage door mechanism. I am pleased with his work.
- J J Wagoner
San Ramon, CA
A 5 star rating for James and Precision. I must commend James for his professionalism. He called a half hour before my appointment. James spent a lot of time to make sure the job was done right. He explained everything to me as he replaced the bearings and spring. He was very personable and you can tell he loves his work. I would call upon him and Precision again to take care of my garage needs.
- Ronald Jow
San Ramon, CA
I called at noon and Pablo C arrived around two. He heard my concerns did an assessment and made recommendations. Pablo was knowledgeable, professional and friendly. He addressed my concerns. I would use this company again and also recommend them.
- Lori Rodekohr
Product:
San Ramon, CA
Though I am satisfied with the work, the charges were outrageous. I trusted Percision to fairly charge for the parts but after getting the work done and doing the research, the charges were 10x more for some parts replaced. As an example, you can buy garage door rollers from Amazon or Home Depot for ~$30 for a pack of 10 and Precision charges were $311. I now wish, I should have not requested to change the rollers and done it myself which would have saved a lot of dollars.
- Shan Choudhury
Product:
San Ramon, CA
The technician came by and was rude from the beginning and basically said I need to replace everything except the door and the opener at a cost of 1300 and all I need is the springs replaced. When I called they said fixing each spring would just cost 269 or so but after the person came to fix, the cost was much different. When I asked to speak with a manager, he asked me to call the office and he left. Very poor service.
- Sung Chun
Hello Sung, I'm sorry to hear about your customer experience. We like to have a happy customer so I would love to chat with you and see if we can make this right. We always provide 3 quotes, at different price ranges as options, and we leave the option open to check with other companies if you're not 100% comfortable with the cost. We are not the cheapest company out there, or the most expensive, but we do try and be very professional and stand behind out work. Please feel free to give me a call when you have a chance. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195
San Ramon, CA
We were a repeat customer.
- Dan Zeising
San Ramon, CA
Travis was wondering and I was very happy that both doors could be done today, same day as calling.
- Kathy Butler
Product:
Service Technician Team: Travis Behn
San Ramon, CA
I had a broken spring on my garage door. James showed up on time and was very professional. He inspected everything and gave me a few options to choose and completed the job very well. I was very happy with everything.
- Ravi J
Product:
San Ramon, CA
Your technician Sheridan was very instrumental and skillful in my delicate situation with my 2 years old opener, originally installed by Neighborhood Garage door service, which stoped service in CA state. His analyses were precise and right to the point, beter than blah, blah advises from system manufacturer Guardian from Texas. My problem was actually on my springs.
- Paul Burda
San Ramon, CA
Tech was on time and explained what needed to be replaced. He was friendly and worked efficiently. The bill was a lot more than anticipated so he took time go over it item by item. Home Depot, Lowes, Ace Hardware, OSH, all give veterans 10% discount. While pleased with service next time will check around for lower pricing.
- Charles Goris
San Ramon, CA
I saw your ad in the newspaper, the East By Times and read reviews of your company. We had been having issues with a garage door purchased in 2008. It would open partially, stick then close. Unknown to me was that there were a slew of broken parts, notably the two springs on the 2 car door and deteriorated pulley wheels on both the single car and double car doors which no longer rolled but dragged, thus creating friction and increasing the load on the respective motors. Push came to shove when my wife backed into the double door when it stuck and rolled back down causing a pretty big dent in the door but miraculously not damaging her car. So I called and was able to secure an appointment the next day January 7th. Tim was our technician and did an excellent job. He showed me the parts that had to be replaced, explained why, and demonstrated the difference between my original stock roller wheels and the ones he replaced them with. He also reset the lift distance of both our doors so that it would not hit the stop bolt. He also noticed that one of the light sockets wasn't working and explained the likely cause and fixed that too. But the best part was he was able to nearly restore the outward appearance of the door so that it did not look like it had been pushed outward by my wife's car. Though it wasn't perfect, the only way to notice the slight misalignment of the panels would have been to go up to the door and look down at the panels to see it. When closed, it's impossible to see any misalignment and it clearly cannot be seen while driving up to and then opening the door. Yes it was "expensive" but not in comparison to having to replace the entire door. Essentially we now have a new door with upgraded components for a fraction of the cost of replacing the entire door, motor, etc. I am very pleased.
- Norbert Chu
Product:
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Precision technician immediately knew the solution to a problem another door company billed me for an hours work without resolving the issue. Definitely will not use anyone other than Precision going forward.
- Robert May