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about Precision Garage Door
Precision Garage Door of East Bayhas received 120 reviews, averaging 4.00 Stars:
I called Precision Garage Door and they came out within a few hours. They sent a gentleman named Bachir Gharbi who was prompt, respectful and very knowlegable. He inspected and lubricated the door. He advised me on some issues that may have to be addressed in the future. When that time comes, I will definitely call Bachir. The reason for only 4 stars is that my garage door opener is an older model and he was unable to make any adjustments.
- Gregory Johansen
Service Provided:
Service Technician Team: Bachir Gharbi
Brentwood, CA
I used to coupon that I received in the mail My technician came out in service my door he was courteous understanding realizing that the sensor needed to be replaced explained it to me replace the sensor doors operating perfectly.
- carl clark
Oakland, CA
Receptionist was professional and friendly. Scheduling was easy. Appointment availability was great. Installer was professional and friendly. Work was quick and of good quality. Only gripe was the cost. Springs were 2-5 times more than cost of similar part at Home Depot. Even if part was great quality it still was listed to absorb cost of install. I would have preferred to be charged for parts at a reasonable price and seen an itemized cost of labor hours times hourly rate.
- Peter Welch (Pete)
Update: Received a call from the manager and not only apologized but refunded us. We ended up having the panel replaced by another company. Appreciate them going out of their wait to clarify and make things right. Called and they sent a guy out the next day which was great. Problem is we paid $350 vs $120 that another company would have charged. The temporary fix was not appropriate based on the issue just so they could try and sell us a new garage door, motor and track system. We were quoted over $3500 for a cheaper door, motor and track system. The appropriate fix was to replace the top panel not temporarily fix it knowing it won't last. We were told our current motor was not in compliance with CA code in hopes that we would buy a new one but what they didn't inform us was that it's ok to still have it because it was installed prior to when the code was put into place. This company is out to over charge you and sell.
- Elizabeth R. Varela
Precision doors representatives and servicemen were professional and extremely timely completing the job.in what I consider record time. Thanks much.
- Rosie Hayter
Great service. Little costly, but quality workmanship.
- Crista Haar (EC)
Technician did a great job fixing my garage door. He was prompt The only issue was that the price was a lot more than I expected. Your ads mention a senior discount, but it was never given
- Ed Canardo
Great service, we had our car stuck in the garage, and Precision Garage took care of it in emergency. Grateful to the technician who wrapped up the job neatly by replacing all worn-out parts.
- Nitin Barot
Estimate price was higher than two other companies I inquired with but service person was nice he explained me everything very well I like the transparency. I give him thumbs up for work, I watched him do it, he did very good job nice and clean.
- Amit Bisanki
Very nice , professional and in timely service, just price is litter bit higher.
- Josh Li
Job to replace springs on my garage door was professionally done, but boy was it expensive. I would shop around and check how their pricing compares to other repair companies.
- GEORGEC
Appointments are always quick to set up, technician is knowledgeable and service is great
- pennie
Pleasant Hill, CA
I've waited to write this review in order to evaluate your repair work on my garage door. The service technician was friendly and helpful. My only issue is the garage door makes an inordinate amount of noise during its operation. I'm seriously considering calling you back out to remedy the situation.
- Charles Scott
Great customer service. Was lucky to get an appoint t the same day. Great workmanship from my tech Mario. Would recommend!
- hg. r.
On time; efficient; explained clearly what the problem was and solution.
- jason tokumoto
Sheridan came in and changed my garage door spring and updated the Lift Master programming with the assistance of LM’s main office. I believe Precision’s price is overpriced for the work accomplished, especially for seniors with limited income. Sheridan was professional, and I appreciated his assistance.
- Malia Narruhn
Replaced my three car garage doors
- Lance Wills
Service was prompt and professional, but price was $300 for one hour general service tune-up and no parts vs. $169 per hour for competitor with slightly higher customer reviews
- Phillip Francis
Prompt response, expensive repair, needed call back next day because safety sensors had not been aligned. Pls note, my name is Rod, not Rob
- Rod Lorimer
Knowing that they have the best products is huge!!
- Victoria Kennedy
Qualfied, helpful, yet be aware of the first estimte vs actuals replacing your garage door opener, then comes the door spring, then the bearings that go bad, then getting two remotes. The install tech carefully inspects and finds everything that needs replacement. If the initail rough estimate over the first call in changes once the tech gets out there - be aware. The R&R tech we had was solid. Works really good now.
- Duane Cooney
I see there thought of replacing all the parts, I’m going to say, replace 10 bearing, 2 lift cables, two lift springs, the expertise of the work, but to the tune of $2275.50 cents, seams a little on the high side to me, for an hour width of work.
- Gene McKay
San Ramon, CA
Quick response, waiting on written recommendation with cost estimate including lable and detailed parts breakdown. Called for (1) broken spring, verbal estimate was $1400 which included bearings. My wife called me and I wasn't in a position to make the decision. The first website that came up on a google search while I was on the phone with the tech stated "never pay more than $1000 for springs on a garage". So I await more details.
- Blake McCaffery
Oakland, CA
Precision makes good garage doors, and I would recommend them. However, one of the parts they use, the door handle/lock combo, is cheaply made, and was never particularly easy to use. (Our garage door is manual.) The keys that come with it are also cheaply made, and sure enough, yesterday one broke off inside the lock. Result? It cost $350 to have the garage pried open ( luckily we could do that..) and then the very nice tech replaced the lock. I immediately went to Ace to get new, stronger keys made. But the actual lock, though brand new, is still not easy to use/insert a key. But it works…Precision needs to upgrade this part.
- Len Nathan
Hayward, CA
Service was great, price, little high, all is good.
- Brenda & Willie Lewis
Pittsburg, CA
Tech arrived on time and finished worked in promised time frame.
- Victoria cCinco
Oakley, CA
Bachir Gharbi was very helpful in explaining about the parts that I needed and how they work on the garage door. He was quick in arriving and he did a good job. Thank you. If I have any questions for you I'll let you know but so far so good.
- Victoria Oster
Concord, CA
Tech Great guy I spent $269.00 but the problem is still there. recommend i purchase a new opener etc hopefully that will solve my issue
- Al Hagevig
Hayward, CA
Repeat customer
- Willie Campbell
Licenses
Contractor License#979078
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com


Agent was on time, professional and friendly. The repair was very expensive but upon completion my new garage door opener, rail, and remote opener's including new app opener worked very well.
- Daron Edelman