Read what people are saying
about Precision Garage Door

Update: Received a call from the manager and not only apologized but refunded us. We ended up having the panel replaced by another company. Appreciate them going out of their wait to clarify and make things right. Called and they sent a guy out the next day which was great. Problem is we paid $350 vs $120 that another company would have charged. The temporary fix was not appropriate based on the issue just so they could try and sell us a new garage door, motor and track system. We were quoted over $3500 for a cheaper door, motor and track system. The appropriate fix was to replace the top panel not temporarily fix it knowing it won't last. We were told our current motor was not in compliance with CA code in hopes that we would buy a new one but what they didn't inform us was that it's ok to still have it because it was installed prior to when the code was put into place. This company is out to over charge you and sell.

- Elizabeth R. Varela

Precision doors representatives and servicemen were professional and extremely timely completing the job.in what I consider record time. Thanks much.

- Rosie Hayter

Great service. Little costly, but quality workmanship.

- Crista Haar (EC)

Technician did a great job fixing my garage door. He was prompt The only issue was that the price was a lot more than I expected. Your ads mention a senior discount, but it was never given

- Ed Canardo

Great service, we had our car stuck in the garage, and Precision Garage took care of it in emergency. Grateful to the technician who wrapped up the job neatly by replacing all worn-out parts.

- Nitin Barot

Estimate price was higher than two other companies I inquired with but service person was nice he explained me everything very well I like the transparency. I give him thumbs up for work, I watched him do it, he did very good job nice and clean.

- Amit Bisanki

Very nice , professional and in timely service, just price is litter bit higher.

- Josh Li

Job to replace springs on my garage door was professionally done, but boy was it expensive. I would shop around and check how their pricing compares to other repair companies.

- GEORGEC

Appointments are always quick to set up, technician is knowledgeable and service is great

- pennie

I've waited to write this review in order to evaluate your repair work on my garage door. The service technician was friendly and helpful. My only issue is the garage door makes an inordinate amount of noise during its operation. I'm seriously considering calling you back out to remedy the situation.

- Charles Scott

Great customer service. Was lucky to get an appoint t the same day. Great workmanship from my tech Mario. Would recommend!

- hg. r.

On time; efficient; explained clearly what the problem was and solution.

- jason tokumoto

Sheridan came in and changed my garage door spring and updated the Lift Master programming with the assistance of LM’s main office. I believe Precision’s price is overpriced for the work accomplished, especially for seniors with limited income. Sheridan was professional, and I appreciated his assistance.

- Malia Narruhn

Replaced my three car garage doors

- Lance Wills

Service was prompt and professional, but price was $300 for one hour general service tune-up and no parts vs. $169 per hour for competitor with slightly higher customer reviews

- Phillip Francis

Prompt response, expensive repair, needed call back next day because safety sensors had not been aligned. Pls note, my name is Rod, not Rob

- Rod Lorimer

Knowing that they have the best products is huge!!

- Victoria Kennedy

Qualfied, helpful, yet be aware of the first estimte vs actuals replacing your garage door opener, then comes the door spring, then the bearings that go bad, then getting two remotes. The install tech carefully inspects and finds everything that needs replacement. If the initail rough estimate over the first call in changes once the tech gets out there - be aware. The R&R tech we had was solid. Works really good now.

- Duane Cooney

I see there thought of replacing all the parts, I’m going to say, replace 10 bearing, 2 lift cables, two lift springs, the expertise of the work, but to the tune of $2275.50 cents, seams a little on the high side to me, for an hour width of work.

- Gene McKay

Quick response, waiting on written recommendation with cost estimate including lable and detailed parts breakdown. Called for (1) broken spring, verbal estimate was $1400 which included bearings. My wife called me and I wasn't in a position to make the decision. The first website that came up on a google search while I was on the phone with the tech stated "never pay more than $1000 for springs on a garage". So I await more details.

- Blake McCaffery

Precision makes good garage doors, and I would recommend them. However, one of the parts they use, the door handle/lock combo, is cheaply made, and was never particularly easy to use. (Our garage door is manual.) The keys that come with it are also cheaply made, and sure enough, yesterday one broke off inside the lock. Result? It cost $350 to have the garage pried open ( luckily we could do that..) and then the very nice tech replaced the lock. I immediately went to Ace to get new, stronger keys made. But the actual lock, though brand new, is still not easy to use/insert a key. But it works…Precision needs to upgrade this part.

- Len Nathan

Service was great, price, little high, all is good.

- Brenda & Willie Lewis

Tech arrived on time and finished worked in promised time frame.

- Victoria cCinco

Bachir Gharbi was very helpful in explaining about the parts that I needed and how they work on the garage door. He was quick in arriving and he did a good job. Thank you. If I have any questions for you I'll let you know but so far so good.

- Victoria Oster

Tech Great guy I spent $269.00 but the problem is still there. recommend i purchase a new opener etc hopefully that will solve my issue

- Al Hagevig

Repeat customer

- Willie Campbell

Tech was nice and sounds knowledgeable. But said 9 months warranty on labor, but California state law says 1 year warranty on labor, presume owner knows that. Gave senior discount.

- Robert Brusstar

The technician service is nice and everything but, the cost of service and materials are too high (for a senior without job like me.) The discounts is ok but still, the base cost is too high. Other companies are estimating from $1500-1800 only. I paid $2127.00 just to replace the parts. Price could have been better.

- Marissa Madizon

Sheridan is very knowledgeable about to fix our garage door he show us what is what parts need to be repaired or replace and also show us wear and tear and I would recommend him and Precision to my friends and family is they had problems about their garage doors way to go Precision Garage Doors

- Charley Mariano

When I had made an appointment, the front desk person assigned a technician. And, if there was any changes of technician's base on a change of assignment that I would be notified, that never happened. Aside from that, David L. called to let us know that he was on his way. David worked meticulous in rebuilding 80% of a 24 yr old garage door. He explained what to be replace and eventually showed the worn parts. David also took the time to instruct/inform of a yearly preventative maintenance. Whereas just fix it and run (this was other companies that my neighbors had used). This would have been a 5 star for David, if not for the front desk.

- Antonio Bernal