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Read what people are saying
about Precision Garage Door

Precision Garage Door of East Bay
has received 88 reviews, averaging 4.00 Stars:
1 2 3 4 5
Review:

Sheridan is very knowledgeable about to fix our garage door he show us what is what parts need to be repaired or replace and also show us wear and tear and I would recommend him and Precision to my friends and family is they had problems about their garage doors way to go Precision Garage Doors

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Sheridan Abad Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team: Sheridan Abad
Review:

When I had made an appointment, the front desk person assigned a technician. And, if there was any changes of technician's base on a change of assignment that I would be notified, that never happened. Aside from that, David L. called to let us know that he was on his way. David worked meticulous in rebuilding 80% of a 24 yr old garage door. He explained what to be replace and eventually showed the worn parts. David also took the time to instruct/inform of a yearly preventative maintenance. Whereas just fix it and run (this was other companies that my neighbors had used). This would have been a 5 star for David, if not for the front desk.

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David Lopez Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team: David Lopez
Review:

No you did not meet my expectations with Travis this time, Travis replaced the rollers when he was here before, but the rollers need to be adjusted, something is pulling the wood from around the garage door frame. Travis said the rollers were in their place and could not see anything wrong, he could not fix what he could not see, clearly there is something going on. Other that that I am still happy with precision.

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Travis Behn Service Provided:
Garage Door Repair

Service Technician Team: Travis Behn
Review:

Overall experience was good. Super pricey for the amount of work that was done. 20 minutes worth of work for $350 ????. The assistant was great. He did most of the work while the main guy supervised. Wish I had more time to shop around for a better price.

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Phillip Nguyen Service Provided:
Garage Door Repair

Service Technician Team: Phillip Nguyen
Review:

Thank you for the emergency repair and install. It was nicely done in a few hours as advertised. I appreciate very much the excellent service from your engineer Alex. He is very hard working with demonstrated skills and knowledge. However, I do have sticker shock because every piece of raw materials (springs, tubes and opener) are at least 2x more expensive than the market. In an emergency situation, customer is usually not in a good bargaining position... Excellent service but heavy mark up has greatly reduced client satisfaction.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Review:

Anthony was an exceptional representative of PRECISION. He is a keeper. Next time. we would like to have Anthony return.

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Antonio Mendoza Service Provided:
Garage Door Opener Repair

Service Technician Team: Antonio Mendoza
Review:

The service was very good but I think the price is a little hight.

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Phillip Nguyen Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team: Phillip Nguyen
Review:

Your customer service is excellent. The appointment scheduling was easy, Mario called me about 30 minutes before his arrival, diagnosed the problem, gave us a time estimate for the repairs, and actually completed the repairs in that time frame. He explained his work and what we could do on our own for maintenance. I was a little shocked on the cost of repairs, though, but I have faith that the work will last for many years to come. Communication via email was also efficient, by the way. Much appreciated.

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Mario Mojica Service Provided:
Broken Garage Door Spring Repair

Service Technician Team: Mario Mojica
Review:

Travis was great. Very friendly and identified the problem quickly. He also walked through the instructions how to disable the remote control, which was was the issues I had.

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Travis Behn Service Provided:
Garage Door Opener Repair

Service Technician Team: Travis Behn
Review:

We are very confident in Precision Door Service and know that their services are reliable and quick, even on weekends. The service fee is rather steep for shopping around and Precision's work has been on the higher end price-wise but we are pleased with their work.

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Sheridan Abad Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team: Sheridan Abad
Review:

Very good service, fast and efficient, wanted to ask is there way i can get a receipt

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Service Provided:
Garage Door Repair

Review:

THIS IS NOT A COMPLAINT AGAINST TECHNICIAN HOWEVER I HAVE BEEN A CUTOMER OF PRECISION FOR ALMOST TWO YEARS AND WAS IN TOTAL SHOCK TO LEARN NECESSARY REPAIRS WERE TO COST OVER $500,00 I AM A SENIOR CITIZEN LIVING ON A FIXED INCOME DO I NEED TO SAY MORE??? LARRYLEACH3884@ATT.NET 925-628-1343

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Sheridan Abad Service Provided:
Garage Door Repair

Service Technician Team: Sheridan Abad
Review:

Service call should have been credited for the whole amount.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Precision was great to work with, they offered same day service and did a fine repair for our garage door.

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Service Provided:
Garage Door Repair

Review:

Currently I am overseas on Business and was not there to coordinate with the service person. I am satisfied with the promptness of the service however disappointed that my wife was not offered the 3 year warranty. Nor was she shown the "Best" as indicated in the email I received. Only difference I saw was the warranty length and an additional cable The price of the replacement battery started out at $155 which is a pretty big mark-up as I can purchase myself for $49. My indicated the service guy said he reduced the price by 50% but still a high price in my opinion. More disappointed with not having the 3 year warranty than anything else. My 5 year warranty on the original repair in 2015 had just expired on June 27 and would have liked to seen a new 5 year warranty offered.

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Sheridan Abad Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team: Sheridan Abad
Review:

Phil came out and did the quick job I requested. I was afraid it wasn’t worth their time because of the job being too little. He didn’t make me feel that way though. After he simply got my garage door operating again he gave me some tips on maintenance. Also, thanks for working around the clutter. Great service and respectful

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Phillip Nguyen Service Provided:
Garage Door Opener Repair

Service Technician Team: Phillip Nguyen
Review:

The Technician did a fine job in repairing garage door...just a few of issues .....could not understand his English well... when I placed the service call i asked to be texted so I could meet him at the house...that did not happen...he showed up...started the work... my tenant texted me and said that the technician was here...I as not there for the conversation but the tenant told me that the Technician told her I am not waiting for the text back ..call him...she did..... bottom line everything worked out but the experience was little rough...These are crazy times now and everyone is on edge....I will use Precision in the future

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Paulino M Service Provided:
Garage Door Opener Repair

Service Technician Team: Paulino M
Review:

Pat, I would like to thank you and your team for a job well done, Larry came out to measure, Tina is awesome, she runs the front office like command central. Which is what you need in this business. We had a problem, Tina got on the phone and took care of it on the spot. And the Installer! I forgot his name, so sorry! He called, he came, he did a perfect job. You can just tell when when a guy knows what he is doing, and does it well he. Thank you guys! Roy. W. P.S. Pat, you should take these guys to lunch. They make you look good. LOL.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Your advertisement of being able to fix it in one day impressed me. As for today, the repairman was on time and very professional and fixed it quite quickly. Not happy about the price, but not much I can do about that.

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Sheridan Abad Service Provided:
Broken Garage Door Spring Repair

Service Technician Team: Sheridan Abad
Review:

Took a while for the door to get made and get scheduled. Showed up on time. Did a great job on the install. Left the area very clean

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Luigi Lopez Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installation Team : Luigi Lopez
Review:

Although the first garage door was incorrectly measured the service was excellent. I would have given 5 stars except the fact I had to wait 6 more weeks for my garage door.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

My garage door opener was not working so I called Precision and they came right over. This is great! But......I was told that I needed new springs and rollers so after thinking I was going to spend $50 or so on an opener, I ended up spending $1100!! James, the Tech was amazing and fixed my door in no time. He said that he did not fix prices but OMG. With earthquakes and fires this year, I need a door that works but the prices were very high.Thank you James for great service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Made a same day appointment with Precision to install torsion springs to replace extension springs, and to install a Liftmaster 8500 opener. Technician Gabriel called ahead, arrived early and was.very pleasant. I told him what I wanted to have done. He worked up an estimate. The only issue I have with Precision is the VERY high price I was charged for the opener. More than double what I could have paid online. I don't mind Precision making a reasonable profit, but MAN!. I almost did not have this part of the work done because of this price, and was doing to just have Gabriel do the spring replacement, which I can't easily do. But I would have had to install the opener myself, (which I have done in the past--not difficult), but since Gabriel was there and had everything needed to do the job, I went ahead and had the whole thing done. He did a great job, set everything up, showed me how it worked, and cleaned up. Great representative of your company. Mostly a great experience. I am only mildly bitter at the price I paid for the unit, hence the 4 stars. I will get over it eventually. But MAN!

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Gabriel Van Blake Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Door Installation Team : Gabriel Van Blake
Review:

Quick response (I called at 7 a.m.; got 8 to noon window and tech arrived about 10:40). Mario diagnosed a failed door opener-- he even unplugged to re-set before proceeding. I was told online your service call could be applied to purchases; initially he offered half off the service call but did take off the whole amount (I believe I was told during initial call this would be the case). Nice guy -- quiet, polite and worked fast. I should have offered him a wet rag to clean his hands though-- its hard to want to shake when they're dirty! You replaced our door springs in April 2017; nothing personal, but I hope I don't have to see you again soon!

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Mario Mojica Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team: Mario Mojica
Review:

The technician was knowledgeable, courteous, and explained the process of the work.

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Paulino M Service Provided:
Garage Door Repair

Product:
Garage Doors

Service Technician Team: Paulino M
Review:

Paulino was courteous and was able to get my springs replaced. Thank you.

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Paulino M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team: Paulino M
Review:

Paulino was able to get our garage door replaced. We would highly recommend him to our friends and neighbors.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We found Precision Door Services in our local yellow pages. Hector came out and repaired our garage door opener. Now our garage door opens and close without waking us up! Thank you Hector for being an awesome tech.

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Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Paulino replaced my garage door springs and was able to get my garage door to work again. Thank you. He was very courteous.

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Paulino M Service Provided:
Garage Door Opener Repair

Product:
Springs

Service Technician Team: Paulino M
Review:

Paulino was able to fix my garage door and get my springs replaced quickly. He was courteous and friendly. Thank you, we would recommend Precision Door to our friends and family.

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Paulino M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team: Paulino M
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Angie's List Super Service Award 2021
Precision Door Service of Bay Area, Garage Doors & Openers, Fremont, CA
Diamond Certified
Home Advisor
Military Discounts
Senior Discounts
Walnut Creek/680 Corridor Area

(925) 482-6977

(925) 482-6977
Oakland/ Berkeley Area

(510) 969-6700

(510) 969-6700
Fremont Area

(510) 298-3444

(510) 298-3444
Pleasanton Area

(925) 271-7818

(925) 271-7818
Hayward Area

(510) 398-4141

(510) 398-4141
Lafayette Area

(925) 297-6761

(925) 297-6761
Richmond Area

(510) 619-9050

(510) 619-9050
Antioch Area

(925) 237-9540

(925) 237-9540
Precision Garage Door of Bay Area
Office: (510) 279-4219
20986 Corsair Blvd
Hayward, CA 94545

Licenses

Contractor License
#993539

If you are looking for service in the San Jose area, please visit:

precisiondoorsanjose.com

If you are looking for service in the San Francisco area, please visit:

precisiondoorsanfrancisco.com