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Read what people are saying
about Precision Garage Door in:

Walnut Creek/680 Corridor Area, CA

Precision Garage Door of East Bay
has received 452 reviews, averaging 4.88 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was knowledgeable, diagnosed the problem immediately and solved it quickly. Many mahalos!
Caroline Kane
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Currently I am overseas on Business and was not there to coordinate with the service person. I am satisfied with the promptness of the service however disappointed that my wife was not offered the 3 year warranty. Nor was she shown the "Best" as indicated in the email I received. Only difference I saw was the warranty length and an additional cable The price of the replacement battery started out at $155 which is a pretty big mark-up as I can purchase myself for $49. My indicated the service guy said he reduced the price by 50% but still a high price in my opinion. More disappointed with not having the 3 year warranty than anything else. My 5 year warranty on the original repair in 2015 had just expired on June 27 and would have liked to seen a new 5 year warranty offered.
Jay Mccaa
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hi, Great job, ( Little Pricey ) I was happy with the effort of the Tech. Also replaced the weather stripping and track
Steve & Mylyn Rapposelli
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had an old garage door replaced by Precision Garage Door. Both Al, the estimator and Solomon, the technician , were very professional when they came to the house. The office staff I spoke with was friendly. Solomon, the technician, demonstrated expertise on the install and had it all done in less time than I thought he would. Not only does my new garage door look beautiful, but it is perfectly sealed all around. I only wish I had called sooner to do the job. Thank you to the team at Precision Garage Door that stalled my garage door.
Suzanna L.
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repair consisted of replacing the J arm connecting the trolley to the door. Apparently, the technician did not check the operation of the door after completion of the repair, which I consider a serious breach of responsibility. When I operated the door after the technician left, I found the trolley hitting the motor. Now I am forced to operate the door manually.
Gopi Aiyar
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent and thorough. I called originally for a broken spring and Sheridan found a few more things that I hadn't noticed and would eventually impact the door operation. Sheridan did a great job of explaining why all of these items should be replaced and the impact of not replacing them. Yes, it cost a bit more than I had initially expected but fixing all the issues now will mean I will have a worry free door for many years to come.
Bob Gorman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James did a great job fixing our garage door. He explained everything he did and show me everything he replaced.
Roger Nakagawa
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The installer was Sheridan. I am glad to report that it was fast, efficient, neat (no mess left behind) and informative (he explained the system in easy terms and demonstrated all the "bells and whistles". Great professional. Ask me in a month to find out if it still works like a charm. I'm impressed with how quiet this system is. What a difference.
Joe Watson
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex Kogan did an excellent job. He fixed a broken sensor fast and efficiently. He was very professional, polite and a pleasure to work with.
Marya Miller
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called at 10:30 and Rep arrived at 1:00pm to address our issue. Spent a bit more than what I initially thought we would spend but in the end it probably made sense to update our system as it was a bit old. Jerry was very friendly and did a quality job. He was very good at explaining what he was doing and why. Very courteous and professional.
Mark Lynch
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician was Sheridan. He was a class act from minute one. Answered all my questions. Made excellent and thoughtful recommendations. Was meticulous in the performance of his work. He treated our home as if it were his own and performed his work as if he owned the company. Can't offer higher praise for a job well done and a new relationship with Precision Door built. Thank you Sheridan!
Howard Himmelman
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great work...fast and efficient. Jerry explained all that needed to be performed in detail, and his work was exemplary. Same day service and it’s like a new door. Rates are extremely reasonable.
Jim Clark
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Amazing job Precision! I have called Precision for past repairs, and have always been very pleased with the service I received. This time we had both doors and opener replaced And I could not be happier! Moises was amazing! On time, respectful, efficient, polite, and swept his way out of the garage! I highly recommend Precision!
Diane Friedman
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Danny was wonderful and did everything he could to help me and fix my door. I will happily recommend your business to my friends!
Janice Corcoran
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

GREAT SERVICE!!!!!!!
Amada Alavarez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Will never contact your company again, 1320.00 to replace a torsion spring!!!!! My money, friends and family will spend their money elsewhere
Adam Abdelwahhab
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service! Easy to make same-day appointment, technician arrived and finished work quickly and professionally!
Erica Bingham
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Trouble call made for service tech to address load vibration noise when closing garage door. James called with ETA which was within the four hour window. Spent 15-20 mins to realign one of the guide rails and the problem was fixed. Excellent customer service! Will do business again.
Michael Polk
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex called before he arrived, was courteous and helpful, did his work expediently and with care; overall he is an excellent representation of your company's great work! Thank you, Alex!
Michael Mallonee
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

All the positive reviews and most all them are 5 stars. Can’t go wrong with a company that has that many 5-star reviews. Sheridan was the Precision Garage Door technician who performed the work on our door and he was awesome. He took the time to explain all related costs for the repairs and was very professional in his work and most important great customer service. (The Garage door owner tried to do his own repairs and he screwed it all up including breaking the motor beyond repair) Called Precision Garage Door and made an appointment for the next day. Services performed; Door Motor replacement, Door Spring, sensors and door hardware. Couldn't be happier with the quality of the repair work and the garage door works better than it did originally. Thank you Precision Garage Door. 5 Stars +
John Auerbach
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the service Jerry did in repairing our garage door today. I give him a 5+ star.
John a Roberts
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul called indicating about what time he would be at my home and said he would call again when he was on the road and how long it would take; which he did. The garage door needed better rollers which I authorized Paul to do. The work was done quickly and efficiently. I tested closing the garage door and am happy that it is now working properly.
Linda Tofanelli
Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was truly astounded at how fast I was able to get my garage door opener replaced during Covid times! This was very distressing prior to finding Precision. My broken garage door opener was likely decades old and certainly pass the point of repair. There were no springs and the rollers were completely messed up and askew. The pushbutton opener on the wall was a disaster. Basically everything about my garage door opener except the rails had to be replaced. Since the garage is a place where we secure certain belongings in addition to cars, tools etc., the fact that we couldn’t close the garage door was a huge problem. Our technician was James Walker. He was very professional in addition to being cautious with social distancing. He showed up with a mask on and rang the doorbell then backed off the front porch and politely waited for me to open the door. The entire experience was very worthwhile. And now I have a fantastic garage door opener. It feels so good!
Melanie Siemon
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When the unexpected event of a broken garage door opener occurred, Paul came to the rescue in a fast and efficient way. Although it was late in the evening, he spent the time to do the install plus took the extra time to help me with the programming, etc. I highly recommend this company!!
Lynne Shaw
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We've used them several time. Courteous, punctual & efficient.
Mike Rothschild
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry was my service technician. Jerry is very knowledgeable and thoughtful. Jerry thoroughly explained what needed to be done and executed with pristine precision. Thank you very much!!????
Eddie Simlin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job, like most, my garage spring broke and I needed it repaired asap, they came out withing 2 hrs of my call on a Saturday, replaced the springs and bearings and all is good. Thank you.
Steve Sigl
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was professional and friendly. Repair was fast and garage door works great now. Thank you
Amaro Silva
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wow, fast service, called 4:45pm, Sheridan showed up by 5:20pm. did all new wheels, {2} cable's, two mainsprings, {2} pulley's. done by 6:50pm
Bill Sawyers
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service representative promptly responded with updates in arrival time. He was courteous and assisted with appropriate social distancing while being informative during the repairs. He gave quotes for repairs based on my needs as well as future use. I recommend Precision to friends.
Diane Jester
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
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