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Read what people are saying
about Precision Garage Door in:

Walnut Creek/680 Corridor Area, CA

Precision Garage Door of East Bay
has received 436 reviews, averaging 4.90 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service! Easy to make same-day appointment, technician arrived and finished work quickly and professionally!
Erica Bingham
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Trouble call made for service tech to address load vibration noise when closing garage door. James called with ETA which was within the four hour window. Spent 15-20 mins to realign one of the guide rails and the problem was fixed. Excellent customer service! Will do business again.
Michael Polk
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex called before he arrived, was courteous and helpful, did his work expediently and with care; overall he is an excellent representation of your company's great work! Thank you, Alex!
Michael Mallonee
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

All the positive reviews and most all them are 5 stars. Can’t go wrong with a company that has that many 5-star reviews. Sheridan was the Precision Garage Door technician who performed the work on our door and he was awesome. He took the time to explain all related costs for the repairs and was very professional in his work and most important great customer service. (The Garage door owner tried to do his own repairs and he screwed it all up including breaking the motor beyond repair) Called Precision Garage Door and made an appointment for the next day. Services performed; Door Motor replacement, Door Spring, sensors and door hardware. Couldn't be happier with the quality of the repair work and the garage door works better than it did originally. Thank you Precision Garage Door. 5 Stars +
John Auerbach
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the service Jerry did in repairing our garage door today. I give him a 5+ star.
John a Roberts
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul called indicating about what time he would be at my home and said he would call again when he was on the road and how long it would take; which he did. The garage door needed better rollers which I authorized Paul to do. The work was done quickly and efficiently. I tested closing the garage door and am happy that it is now working properly.
Linda Tofanelli
Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was truly astounded at how fast I was able to get my garage door opener replaced during Covid times! This was very distressing prior to finding Precision. My broken garage door opener was likely decades old and certainly pass the point of repair. There were no springs and the rollers were completely messed up and askew. The pushbutton opener on the wall was a disaster. Basically everything about my garage door opener except the rails had to be replaced. Since the garage is a place where we secure certain belongings in addition to cars, tools etc., the fact that we couldn’t close the garage door was a huge problem. Our technician was James Walker. He was very professional in addition to being cautious with social distancing. He showed up with a mask on and rang the doorbell then backed off the front porch and politely waited for me to open the door. The entire experience was very worthwhile. And now I have a fantastic garage door opener. It feels so good!
Melanie Siemon
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When the unexpected event of a broken garage door opener occurred, Paul came to the rescue in a fast and efficient way. Although it was late in the evening, he spent the time to do the install plus took the extra time to help me with the programming, etc. I highly recommend this company!!
Lynne Shaw
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We've used them several time. Courteous, punctual & efficient.
Mike Rothschild
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry was my service technician. Jerry is very knowledgeable and thoughtful. Jerry thoroughly explained what needed to be done and executed with pristine precision. Thank you very much!!????
Eddie Simlin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job, like most, my garage spring broke and I needed it repaired asap, they came out withing 2 hrs of my call on a Saturday, replaced the springs and bearings and all is good. Thank you.
Steve Sigl
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was professional and friendly. Repair was fast and garage door works great now. Thank you
Amaro Silva
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wow, fast service, called 4:45pm, Sheridan showed up by 5:20pm. did all new wheels, {2} cable's, two mainsprings, {2} pulley's. done by 6:50pm
Bill Sawyers
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service representative promptly responded with updates in arrival time. He was courteous and assisted with appropriate social distancing while being informative during the repairs. He gave quotes for repairs based on my needs as well as future use. I recommend Precision to friends.
Diane Jester
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The garage door repair was very professional, not over priced, me and my family are very satisfied with their prompt assistance. The technician was very polite and professional, Good job guys
Efrain Menjivar
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As luck would have it, my garage door broke a spring on a Saturday. I was going out of town for a week the following day and needed it fixed that day. Of the local companies I called, none could help me same day and some did not answer the phone. I have seen Precision's add several times. I called them and explained the situation. They worked me into the schedule that same day! Their service was very professional and courteous. I'm really happy I had them come out! I will use Precision again should the need arise, and will definitely recommend them to friends and family.
Lou & stephanie Demeter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door springs broke I had James at my house diagnosing and fixing the issues less than 24 hours from when I called. I appreciate the quick response and my garage is working great and runs quieter with the new installed parts.
Nick B.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Saw newspaper ad and then read Yelp reviews. Service was outstanding.
Barbara - Concord CA
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage Door Service was a great choice. Daniel, a courteous, hard working young man was our technician. He was efficient and informative. He went through all of our options so we could make quality decisions. He went through all the technical information so that we understood the features. I would recommend him and Precision Garage Door Service to all and or anyone. Thank you, Jon and Debbie Samuel
Debbie Samuel
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gabriel was a true professional, being both competent as well as very courteous. Definitely a representative that makes this company 5 star., (in my humble opinion) Thank you again Gabriel- GREAT JOB!
Joe Kenneally
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry did an excellent repair job. Explained the problem clearly and professionally and then finished the repair work in a very timely manner.
VS
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your advertisement of being able to fix it in one day impressed me. As for today, the repairman was on time and very professional and fixed it quite quickly. Not happy about the price, but not much I can do about that.
Barbara George
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Stach was excellent did a great job very professional
Patrick Castello
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door was creaking and seemed to be out of alignment. James W. came out immediately and inspected the problem. He gave me a written review of what was critically needed for the problem and suggestions for overall improvements. He was very adept and professional and my garage was spotless when he left. I couldn't be more happy.
Ginny
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul was there when he said he would be, explained everything.Got a couple a couple of things done. Explained what should be done in the future. Thank's David Mallonee
David Mallonee
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You did good! Van
Van Storer
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was fast and repair tech on sight in an hour and completed work in less than an hour. However, $1,100 for under an hours work and for what I thought was just a broken spring seems a bit steep. Not sure if I really needed all new wheels, cables or whatever else was changed. Kinda feels like I was taken for a ride.
Garrett Pearsall
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thnakyou for the prompt response,to get our garage door serviced,I deffintely will use you guys again,Paulino was very professional. thx mark Stahlnecker
Mark Stahlnecker
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

good job
Paul Tong
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was on time and really nice. He explained everything and the repair was done in less than an hour. I saw the ad on TV and James was on the commercial, dang it I should have asked for his autograph! But he did put his name on the sticker inside my garage, so I guess I got after all! Will only use this company from now on.
Mark Nakamoto
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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