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about Precision Garage Door in:
Walnut Creek/680 Corridor Area, CA
Precision Garage Door of East Bayhas received 694 reviews, averaging 4.82 Stars:
Walnut Creek, CA
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Service Technician Team: Bachir Gharbi
San Ramon, CA
Both my garage door springs broke at once and my car was trapped in the garage. Precision Garage Doors responded in less than 10 minutes early (before 8am!) on a Sunday morning, had fabulous technician Carlos out in less than 3 hours. Everything is fixed and a few new items that I asked him to install taken care of beautifully, cleanly, and expertly. I am so impressed I’m considering updating my garage door. I could not be happier to have called them. Huge thanks for saving me today!!!
- Pat Deys
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Service Technician Team: Carlos Larios
Walnut Creek, CA
Always super fast to book, very organized and our tech, Patrick, was so friendly and did great work. He even set up programming things on our garage door we had never taken the time to do and wasn’t asked. Will use again!
- Caitlin Bartley
Martinez, CA
Your representative was amazing. He explained what was causing our current problem and how we should chose both its replacement and our next new garage door in the very near future. Financially we could not make the purchase today, but because of the extreme professionalism and courtesy of your representative Mr. Bachir Gharbi, Precision Garage Door Service will be our choice.
- Jim Jeffery
San Ramon, CA
Carlos took the time to explain to me in detail what issues he identified. Saved of some $ in comparison to the first estimate. Carlos got it done, door operates like new! Thanks!
- Steve Mercier
Clayton, CA
Service was performed in a professional way. The big problem for me was the very high cost. Over $2,000 for 2 springs and an hours worth of work seems outrageous. I am of the opinion they take advantage of people’s need for a functioning garage door.
- Roberta George
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Service Technician Team: Sheridan Abad
Danville, CA
I had garage doors that needed servicing for multiple reasons: 1. The external keypad wasn't working 2. The main large garage door was making a lot of noise and showed serious fatigue. 3. The remote control was not working well 4. Maintenance was overdue All this is solved, thanks to a highly efficient team managed by Bachir Gharbi who showed professionalism, customer service, technical knowledge and listening skills. Overall great experience.
- Thierry
San Ramon, CA
The service repair man was very good. He was polite, friendly and was very knowledgeable about the equipment. He replaced a broken spring, wires and rollers within an hours time. Informed me what the cost would be up front and went to work. I would not hesitate to recommend Precision for their fine work and service team.
- Charlene Wedberg
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Service Technician Team: Paulino M
Walnut Creek, CA
Bachir Gharbi was very helpfull breaking down options for replacement phases for my door opener, springs, and other parts of the system. His work was done in very timely manner. He did a good job with final safety test demostration and the setup of the smart controller. I choose Precision because they were rated better compared to afew other local companies for residential garage door service and repair
- Tom W
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Service Technician Team: Bachir Gharbi
Alamo, CA
We have an extremely heavy garage door and Precision is the answer every time we need help. Thank you!!! Your service team is very prompt, friendly and helpful. You’re very much appreciated!
- Vic L
Martinez, CA
Precision Garage Door was Great!! The person came in, checked out the problem with my garage door, explained his recommendation and did the repair immediately. Thank you so much!!
- Elida Ickes
Clayton, CA
Travis come out right on time and quickly diagnosed the problem we were having and provided different options. Ultimately we choose to have him repair/replace the springs/coils lifting the garage door and replace the garage door opener with a new and better piece of equipment. Travis was great--professional and knowledgeable and explained what he was going to do and how it would work. He performed all the necessary repair (and replacement at the initial call for service. Thanks!
- Terri Highsmith
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Service Technician Team: Travis Behn
Danville, CA
Booked a appointment online and to my surprise I got a call early. Paulino came early and put in a new spring and rollers. Couldn't be more happier
- Terry Stewart
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Service Technician Team: Paulino M
Danville, CA
Quick, professional service by the whole Precision team. Our garage door broke at 7:00 am and they were here by 9:00. The whole job was done in less than 2 hours. Well done Precision Garage Door!
- Tom Platner
Concord, CA
Tech Great guy I spent $269.00 but the problem is still there. recommend i purchase a new opener etc hopefully that will solve my issue
- Al Hagevig
Concord, CA
So amazing. I had another company come out for a broken spring. The technician ended up bending the torsion rod causing issue with the side mount opener and refused to own the mistake. Precision Garage door sent Sheridan out to fix it, and he did outstanding work. He was friendly, knowledgeable, and was sympathetic to the issue with the other company. After he was done replacing the torsion rod and putting the correct size springs on, and replacing the wheels, my 30+ year old opens smoother and quieter than a brand new door!!! I can’t recommend precision enough.
- Kathryn Winters
Danville, CA
After I called for repair service, a technician (Carlos) was at my door in no more than an hour. He diagnosed the problems and repaired the garage door. He was friendly, knowledgeable and provided great customer service!
- Kirk Sadur
Danville, CA
Precision Garage Door has become my “ Go To “ for any Garage Door issues. I used them again this week because the sensor was having a problem ,, I used the info that the agent had taught me ( it was actually a Tutorial, the first time I had them here to replace motors etc I safely brought the door down for over night ( safety and privacy) The agent came out the next morning,,, there was a small leaf in the sensor , blocking it . He showed me , and then went on to tweak anything he saw necessary And only charged me for the service fee . And,,, in the process I learned more about the door operation Very good company!
- Pauleen Sexton
Concord, CA
Super fast and 100% professional.
- David Humphrey
Concord, CA
I highly recommend this company, Carlos from Precision Garage arrived right when he said he was going to. He was very professional, and courteous. He explained everything very clearly. He did an Amazing job!Hats off to Carlos, and the management team who trained this young man. Good Job You Guys!
- William Gangnuss
San Ramon, CA
Rodney was the technician. He did a great job of explaining the repairs my garage door needed. He did a great job on installing everything. Rodney is very professional and courteous.
- Mike Antes
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Service Technician Team: Rodney Farmer
San Ramon, CA
Great service and very personable employee.
- Colin James
Concord, CA
Jose and Precision Garage Door saved my sanity by showing up within 30 minutes on a Saturday to repair my door that I completely bunged up trying a DIY repair. What's worse I am scheduled to fly out very early Sunday morning and with all my garage items and toys, simply could not leave town with the garage door in pieces and unable to close thoroughly. The work was done quickly and painlessly by Jose and I am very grateful this pro saved me from disaster.
- David Holcomb
Martinez, CA
Dear Precision and Nathaniel I., I can't thank you enough for the excellent service I recieved today. I called at 11am to request service and it was completed by 4pm. Nathaniel replaced everything except the garage door. He was very friendly and easy to work with. He explained everything in detail, in an easy to understand way. His work was fast ,efficient and excellent. My garage door before was so noisy that my neighbors complained. It was also not closing all of the way. Now you can barely hear it. I now feel that my garage is safe and secure. Thank you for giving me that peace of mind Nathaniel. I give Nathaniel 1000 stars and he deserves a huge raise. Thank You again for everything, Betti Murray
- Betti Murray
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Service Technician Team: Nate Lapidez
Walnut Creek, CA
Patrick was extremely competent, explained everything and made thorough recommendations.
- peter Breunig
Clayton, CA
Carlos was prompt, courteous and very helpful with installing a new garage door motor. I appreciated his explanation of all the new features that were lacking in my old previous one. Thank you for your time and service.
- Mary
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Service Technician Team: Carlos Larios
Concord, CA
Very professional service
- Henry Chorro
Danville, CA
on time, efficient and explained the process thoroughly. And, he was a really nice guy
- Robert Tharalsen
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Service Technician Team: Bachir Gharbi
San Ramon, CA
I was satisfied with the service I received from your company. I will definitely refer you to my friends and neighbors. The technician listened to my concerns. He was courteous and thorough. I will follow up with you in the future for required maintenance issues such as the springs and rollers. Thank You
- Margo Coleman
Danville, CA
Patrick did an excellent job. He explained the work that needed to be done, replaced the motor, the remote, the track, etc. He was neat, cleaned up and suggested future repairs that should be done.
- Jan Knadle
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Service Technician Team: Patrick Leahy
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
There is simply no other garage door firm in the Bay Area to even consider. These guys at Precision Garage Door are ALWAYS the best. I have called them for all of my family's needs and they always solve the issue. Never over sell, always ADVISE and give me options. Everything today was fixed to my 100% satisfaction by Bachir, who was a terrific representative. Polite, knowledgeable and efficient. He pointed out so many things to me today that I could do to improve door performance, lights suggested, batteries I should buy, etc. A real Pro!!!
- Robert Boyich