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about Precision Garage Door in:
Walnut Creek/680 Corridor Area, CA
Precision Garage Door of East Bayhas received 705 reviews, averaging 4.82 Stars:
San Ramon, CA
San Ramon, CA
Quick response, waiting on written recommendation with cost estimate including lable and detailed parts breakdown. Called for (1) broken spring, verbal estimate was $1400 which included bearings. My wife called me and I wasn't in a position to make the decision. The first website that came up on a google search while I was on the phone with the tech stated "never pay more than $1000 for springs on a garage". So I await more details.
- Blake McCaffery
Concord, CA
So of course it was a Sunday morning when one of the torsion cables came loose and prevented us from closing the garage door. I found Precision Service online, and was very happy that they could send out a technician the same day without exorbitant weekend fees. David L. arrived and really worked to figure out the issue - not just replace the cables. I'm very happy with the work he did and very appreciative of the time and care he took to get our door working - for today and the future.
- Brenda K
Danville, CA
Carlos Larios was really professional and gave me all the information I needed to make an informed decision. You have a top-notch technician in Carlos. I purchased springs, and bearings and cables as really explained the pros and cons of doing or waiting. Sincerely, Ray Velasco
- Ray Velasco
San Ramon, CA
All went well. Patrick explained all what needed to be fixed. I asked him some questions regarding the garage door. Well since the doors were installed in 2004 he explained to me about the springs and some other parts. So, I trusted him and decided to have all replaced. I’m very happy with the work he did. You are very lucky to have a professional person like Patrick working for you. He was very personable and made me feel comfortable in fixing my garage door!! Job well done!!!!
- Christine Blackman
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Service Technician Team: Patrick Leahy
Concord, CA
Patrick came to our home and was super friendly and had expert knowledge of the garage door system. He explained the service and each step to the repairs clearly and provided a breakdown of the cost. He competed both spring replacement and bearings in good time. Would hire again.
- Mortay Mendoza
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Service Technician Team: Patrick Leahy
Clayton, CA
I came home around 12:00pm on a Monday and my garage door would not close. I called Precision and had an appt. within 2 hours. The technician was Parampreet Singh and he was knowledgeable, courteous and very professional. He gave me a few options to consider before I chose a new garage door opener and rail system. The installation was completed within an hour, and he even programmed the door opener in my vehicle. I called Precision based on the commercials I had seen on TV. Everything they advertised was spot on from the professional phone service through installation. I highly recommend them for any needed repair or new door installation.
- Tom Cianfrano
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Service Technician Team: Sheridan Abad
Pleasant Hill, CA
Sheridan did a great job today, called to let me know he was arriving in 10 minutes. I have had my garage door serviced several times by precision and today was a great experience. I was given all the information that I needed and the work was done quickly and very professionally. Happy Customer.
- Kay Barton
Danville, CA
Great job. Very professional and efficient. Thank you for your help!
- anon
Concord, CA
He explained very clearly kindly how to operate the price was little high than we expected but he explained why. Thank you for your hard work and appreciated So I gave him 5 stars.
- Hyonsok Hong
Walnut Creek, CA
Would not recommend using this company again. Very overpriced! Technician was hard-working and competent but pricing was way too high. Circumstances prevented me from using my preferred vendor and I was stuck with my car trapped in the garage. I was charged 400X my preferred vendor's bid for same scope of work. I can understand a modest up-charge for quick service (which I appreciated) but 300% is over the top!
- Jim Moore
Walnut Creek, CA
There is simply no other garage door firm in the Bay Area to even consider. These guys at Precision Garage Door are ALWAYS the best. I have called them for all of my family's needs and they always solve the issue. Never over sell, always ADVISE and give me options. Everything today was fixed to my 100% satisfaction by Bachir, who was a terrific representative. Polite, knowledgeable and efficient. He pointed out so many things to me today that I could do to improve door performance, lights suggested, batteries I should buy, etc. A real Pro!!!
- Robert Boyich
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Service Technician Team: Bachir Gharbi
San Ramon, CA
Both my garage door springs broke at once and my car was trapped in the garage. Precision Garage Doors responded in less than 10 minutes early (before 8am!) on a Sunday morning, had fabulous technician Carlos out in less than 3 hours. Everything is fixed and a few new items that I asked him to install taken care of beautifully, cleanly, and expertly. I am so impressed I’m considering updating my garage door. I could not be happier to have called them. Huge thanks for saving me today!!!
- Pat Deys
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Service Technician Team: Carlos Larios
Walnut Creek, CA
Always super fast to book, very organized and our tech, Patrick, was so friendly and did great work. He even set up programming things on our garage door we had never taken the time to do and wasn’t asked. Will use again!
- Caitlin Bartley
Martinez, CA
Your representative was amazing. He explained what was causing our current problem and how we should chose both its replacement and our next new garage door in the very near future. Financially we could not make the purchase today, but because of the extreme professionalism and courtesy of your representative Mr. Bachir Gharbi, Precision Garage Door Service will be our choice.
- Jim Jeffery
San Ramon, CA
Carlos took the time to explain to me in detail what issues he identified. Saved of some $ in comparison to the first estimate. Carlos got it done, door operates like new! Thanks!
- Steve Mercier
Clayton, CA
Service was performed in a professional way. The big problem for me was the very high cost. Over $2,000 for 2 springs and an hours worth of work seems outrageous. I am of the opinion they take advantage of people’s need for a functioning garage door.
- Roberta George
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Service Technician Team: Sheridan Abad
Danville, CA
I had garage doors that needed servicing for multiple reasons: 1. The external keypad wasn't working 2. The main large garage door was making a lot of noise and showed serious fatigue. 3. The remote control was not working well 4. Maintenance was overdue All this is solved, thanks to a highly efficient team managed by Bachir Gharbi who showed professionalism, customer service, technical knowledge and listening skills. Overall great experience.
- Thierry
San Ramon, CA
The service repair man was very good. He was polite, friendly and was very knowledgeable about the equipment. He replaced a broken spring, wires and rollers within an hours time. Informed me what the cost would be up front and went to work. I would not hesitate to recommend Precision for their fine work and service team.
- Charlene Wedberg
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Service Technician Team: Paulino M
Walnut Creek, CA
Bachir Gharbi was very helpfull breaking down options for replacement phases for my door opener, springs, and other parts of the system. His work was done in very timely manner. He did a good job with final safety test demostration and the setup of the smart controller. I choose Precision because they were rated better compared to afew other local companies for residential garage door service and repair
- Tom W
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Service Technician Team: Bachir Gharbi
Alamo, CA
We have an extremely heavy garage door and Precision is the answer every time we need help. Thank you!!! Your service team is very prompt, friendly and helpful. You’re very much appreciated!
- Vic L
Martinez, CA
Precision Garage Door was Great!! The person came in, checked out the problem with my garage door, explained his recommendation and did the repair immediately. Thank you so much!!
- Elida Ickes
Clayton, CA
Travis come out right on time and quickly diagnosed the problem we were having and provided different options. Ultimately we choose to have him repair/replace the springs/coils lifting the garage door and replace the garage door opener with a new and better piece of equipment. Travis was great--professional and knowledgeable and explained what he was going to do and how it would work. He performed all the necessary repair (and replacement at the initial call for service. Thanks!
- Terri Highsmith
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Service Technician Team: Travis Behn
Danville, CA
Booked a appointment online and to my surprise I got a call early. Paulino came early and put in a new spring and rollers. Couldn't be more happier
- Terry Stewart
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Service Technician Team: Paulino M
Danville, CA
Quick, professional service by the whole Precision team. Our garage door broke at 7:00 am and they were here by 9:00. The whole job was done in less than 2 hours. Well done Precision Garage Door!
- Tom Platner
Concord, CA
Tech Great guy I spent $269.00 but the problem is still there. recommend i purchase a new opener etc hopefully that will solve my issue
- Al Hagevig
Concord, CA
So amazing. I had another company come out for a broken spring. The technician ended up bending the torsion rod causing issue with the side mount opener and refused to own the mistake. Precision Garage door sent Sheridan out to fix it, and he did outstanding work. He was friendly, knowledgeable, and was sympathetic to the issue with the other company. After he was done replacing the torsion rod and putting the correct size springs on, and replacing the wheels, my 30+ year old opens smoother and quieter than a brand new door!!! I can’t recommend precision enough.
- Kathryn Winters
Danville, CA
After I called for repair service, a technician (Carlos) was at my door in no more than an hour. He diagnosed the problems and repaired the garage door. He was friendly, knowledgeable and provided great customer service!
- Kirk Sadur
Danville, CA
Precision Garage Door has become my “ Go To “ for any Garage Door issues. I used them again this week because the sensor was having a problem ,, I used the info that the agent had taught me ( it was actually a Tutorial, the first time I had them here to replace motors etc I safely brought the door down for over night ( safety and privacy) The agent came out the next morning,,, there was a small leaf in the sensor , blocking it . He showed me , and then went on to tweak anything he saw necessary And only charged me for the service fee . And,,, in the process I learned more about the door operation Very good company!
- Pauleen Sexton
Concord, CA
Super fast and 100% professional.
- David Humphrey
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Thank you, Precision garage door for providing such a positive experience with my garage door repair. From the initial call to the final fix, your team was efficient, professional, and courteous. Thank you,Travis, for your professional and friendly service.
- Jay Modi