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Called for garage door repair and was able to get door fixed in one day. Jerry was the technician and he was excellent at fixing my door and answering my questions. He was very thorough and quick. I will definitely call Precision Garage Door if Anything goes wrong with my garage door. Thanks Jerry

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Sheridan was punctual, polite and completed the job quickly. I had a back up battery installed and I am happy with the service. Have used this company before and will use again.

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Jerry was our repairman and he was terrific! Very professional as well as personable. I would highly recommend your company and especially Jerry.

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James W. assisted us with great skill and pride in his ability. We have always been happy with Precision. We will be happy to see James again.

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On time... great professional job... top quality equipment

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Sheridan did a great job, explained everything completely and clearly, and worked fast. While the repair was more extensive than I anticipated, I'm confident I won't have to worry about any trouble or performance issue for a long time!

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I was sold a new garage door motor for a total of $2,146.00. All I needed was a new chain. The motor has always worked. An estimate for a new motor was emailed to me before the technician arrived - I assumed that was a maximum figure - not one that would apply after the technician viewed the minor problem in my case. The technician told me the old motor was not adequate. I don't believe that was true. He was dismantling the system as he spoke - it seemed too late to change this process. He had called the company and asked the price - then he had shown me his computer with the price. What I saw was $197 and some odd cents. I told him that when he came in with the bill. He said I couldn't expect to get a new motor for such a low price. Were there less expensive options? The technician was apparently trained to avoid any discussion of this issue.

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Gabriel called before his visit, checked out my concerns and cleaned and tested all the garage motors and doors. He was very efficient and knew the problem right away. They did exactly as advertised and they will be my GO To for all garage needs. Thank you!!

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Rapid courteous repair

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Thank you for an expert, professional repair experience. Jerry is an expert in his field, and he exhibited the best professionalism and service we've seen in garage door repair. We plan to use again. 5 Stars.

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The service I received was excellent the technician was very knowledgeable.

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Gabriel is a complete, conscientious professional. Precision is very fortunate to have him in its employ. Well done.

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Phillip N. Did a great job. He quickly assessed the situation and performed the needed work. He explained everything and patiently answered my questions. The customer service was fantastic. I will definitely recommend this company to friends.

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Professional and you get what you pay for

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Warning Warning, this company will pull a scam on you. I have already reported them to the Better Business Bureau. About two weeks ago I called Precision Garage door because my garage stopped working. Someone by the name Paulino showed up. He was very pleasant. He walked through the garage and immediately said that everything had to be changed and will cost $900.00. I told him that I was on Social Security Disability and can not afford that since I am on a fixed income. He went to his truck and sat there for about five minutes on the phone. He came back and told me that he could fix it for $770. I explained to him again that I could not afford that and I may have to wait or try to borrow money from friends. He also mentioned to me that the company who installed the garage door is not in business any longer which was a lie. He left and I contacted Ace's Garage Door Repair and Installation. Asher is the name of the person from the Ace's Garage and he said he had to change the limit switch. He had to order the part and came back in one week and fixed it and the garage works perfectly now. He also gave me the option of upgrading the Garage for $330. but I decided to not do that. I contacted the owner of Precision Garage and explained the scam his employee was trying to pull on me. He acted as if he had no clue and did not want me to report him to BBB.

Review:

Our garage door broken down yesterday, since I had the opener replaced by precision last year, I decided to call them again. I am happy with their service, the technician Jerry Parker is excellent. He call me before arrival, he explained to me what need to be replaced and done. He and his partner are very efficient. We find out the Spring was broken, he recommended me to replaced the cables, rollers, drum, loose bearing, end bearing plates. I decided to add the keypad at the end. It cost me but I got 5 year parts and one year labor warranty. Overall, they are professional and efficient.

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I rate Precision Door a 5. The door was measured and I had the option to pick out a door that I wanted . I chose an insulated door to keep the garage cooler when I returned. The color matches the color they wish to keep. The when closing, battery operated when need be

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I was looking for quick and local. Very satisfied

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We have used Precision for a number of years and have had good service.

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Sheridan was extremely professional and courteous. He showed up when he said he would and preformed work in a timely manner. We would recommend your company and your employee to everyone we know. Thank you again

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Professional and courteous and did the work efficiently

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When you have a broken garage door look no further for assistance! The service team beginning with call in, appointment scheduling and most importantly, on time arrival all serves to support my five star rating. The service tech, Mario, was very helpful and consultative as the door was inspected. I give him high marks for customer service AND job knowledge.

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on time..courteous and efficient workman..explained options and reasons for the repair work required..

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After three different estimates I decided that this is not the company for me. Why not give me the best price first, instead of changing it after I said the first two estimates were too much? So I lost $50 and now have to get another company to come out. Not happy.

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The cost of the parts to repair the door were exorbitant. When I called to get estimate to replace the 2 springs - Precision Door was well, "right in there" so to speak. After all the other "suggested parts/repairs" were added in, the price went from a potential $549.95 to the final bill of $1,527.42. I used the service based on reviews from Yelp and others. When the repair person suggests he installs some other parts based on safety, I said ok. Basically, I was in no position because I needed to to have the door fixed and operating for obvious reasons. The price of ALL THE PARTS, which can all be purchased for pennies on the dollar feels like extortion. I paid 29.12 per 4" roller. I can buy one box of rollers for that much. I paid $349.00 in rollers a task anyone with any mechanical ability can install and purchase from amazon. Not to mention the price of the cables and bearing plates. BTW the installer told me he didn't include the price of labor in his estimate....OUCH, now it really hurts. Very disappointed in the sales technique of "I'm here and this should be done for safety" not to mentioned we mark up the prices on parts so much we can make more money on you than a new advertised door on this web page!! When the tech started to tell me about replacing my opener with a new one for safety reasons - I said please no thank you! Then he was looking at the sticker on the unit and told me it was built in 2009 and will only last another month to a year?? Yes - he jumped from one month to one year.... Take a look at the bill of which I paid in full. I will not recommend your company to anyone. Signed, Frustrated

Review:

Sheridan repaired a dented garage door and replaced several old parts in 1.25 hr. He responded on the same day in the time promised. Very good job! friendly and fast!

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Since I couldn't open my garage door and get my car out the ad in the yellow pages said" will fix it today"....the service came in an hour and was efficient and friendly and repaired the broken spring.

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Very good service. James W. was the service tech that came out. He was professional, explained what I needed and worked in a professional manor. I will use them again, if needed and will have no problem referring them to my clients. Being in Real Estate, it is important to know reliable, honest vendors. L. Almini, San Ramon

Review:

Timely arrival. Mario knew how to solve my problems which was two missing garage door openers. Sync’d two new ones and helped me add to my new car opener buttons. He did a great job!

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The pricing was just too high so we got a second opinion and it was over $150 less for the same work. I also was not told that there would be a charge for just coming out.