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Carlos solved my problem and explained things along the way. Will use Precision again!

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Precision responded very quickly (same day). The technician provided a detailed overview of the problem, the solution and range of costs, and what to watch out for going forward. So far, the work has been executed well and we are confident the repair will be durable.

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The repair man, Travis, US Navy veteran, did a fantastic job of the repair to my garage door mechanism. I am pleased with his work.

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Just wanted to thank Travis for his great service. He came, diagnosed the issue and quickly replaced the garage opener. Super professional and very knowledgeable.

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I phoned with my problem this afternoon. A technician came out and was able to diagnose the problem right away. He gave me 3 different quotes. I chose the service option that best fit my budget. He finished the job in a timely manner and now I have a working garage door again. Hooray!

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A 5 star rating for James and Precision. I must commend James for his professionalism. He called a half hour before my appointment. James spent a lot of time to make sure the job was done right. He explained everything to me as he replaced the bearings and spring. He was very personable and you can tell he loves his work. I would call upon him and Precision again to take care of my garage needs.

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Travis was a spectacular help! He was diligent and did so many things to fix my problem. He is a good person to represent your company. Not to mention he did it in extreme heat!

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We had the best experience with Sheridan from Precision on Saturday! He was incredibly knowledgeable, professional and friendly. Our garage door is 26 years old and he was able to replace many parts - springs, coils, cables, etc. in 2 hours and arrived 2 hours after my initial call for help. I HIGHLY recommend Sheridan Abad and Precision Garage Door Service!

Review:

Mario was a good communicator prior to his arrival. He was very nice and professional. Explained the issue and resolution clearly and stated the rest of the door was ok. Took him about 45 minutes to complete the inspection and repair. Very good experience with Precision Door and Mario

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Great service all around. Our door broke last night and I called Precision. The lady was very helpful and she booked an appointment for me ASAP. The repair man, Sheridan was very helpful in explaining what needed to get fixed and fixed the problem very quickly. I highly recommend Precision as they are fantastic service providers.

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Travis was great. Good honest recommendations to replace worn out rollers and a tune up will give my old garage doors new life. Thanks the good service and communication!!!

Review:

THE GENTLEMEN CAME THE SAME DAY I CALLED AND REPLACED MY OLD OUTSIDE OPENER. THEY WERE PLEASANT AND EFFICIENT. THEY ALSO CHECKED THE GARAGE DOOR TO MAKE SURE EVERYTHING WAS FUNCTIONING CORRECTLY. I HIGHLY RECOMMEND PRECISION DOOR. MIND IS MANY YEARS OLD AND NEVER A PROBLEM.

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I called at noon and Pablo C arrived around two. He heard my concerns did an assessment and made recommendations. Pablo was knowledgeable, professional and friendly. He addressed my concerns. I would use this company again and also recommend them.

Review:

Lorenzo was fantastic!!! I expected to need a new opener and top panel for our garage door. Lorenzo fixed the opener and put a bracket on the panel that was breaking. He could have charged us a lot more but he did what needed to be done and didn’t charge us for unnecessary equipment. I appreciate a company that doesn’t gouge you because I don’t know any better. I will always use this company and want to give a BIG kudos to Lorenzo. He was curtious and prompt. Highly recommended

Review:

Though I am satisfied with the work, the charges were outrageous. I trusted Percision to fairly charge for the parts but after getting the work done and doing the research, the charges were 10x more for some parts replaced. As an example, you can buy garage door rollers from Amazon or Home Depot for ~$30 for a pack of 10 and Precision charges were $311. I now wish, I should have not requested to change the rollers and done it myself which would have saved a lot of dollars.

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James is fantastic. He explained everything then took the time to give me 3 options and explained each in detail. He did an incredible job and left the garage cleaner than when he started. I highly recommend this company! Thank you!

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I was very pleased with the service I received from Joel. He was very professional. He completed the job in the time he estimated. Thank you Joel for a job well done.

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Very good service..I was told repair person would be at my home between 12-4 and he came at 10:30 a.m. Job took him about 45 minutes...Thank you

Review:

Brandon Taylor: Fast paced, efficient. Friendly

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This morning we had our old garage door opener assessed and ultimately replaced. Travis and his apprentice did a thorough job with evaluation of garage door as well as opener. As it turned out we needed new springs and rollers, as well as new cable. Additionally we opted to change out the existing opener to a new cable driven, video enabled, wifi model. Travis gave us various options to consider as well as pros and cons to each. The old system was removed, new springs and hardware installed, and the new opener programed. Total time was about 3 hours, as was initially communicated. This is the second time that I have used Precision Garage Door and we are completely satisfied with their timely response, on-time appointment and great attitude.

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Sheridan was wonderful in explaining what was wrong with my door and what was needed to fix it and approx how long it would take. He also called to say he could be at my house in 20 minutes … very imoressed

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To have your call answered by a person is always a good start in today's world. To have someone come out same day on a weekend (no extra charge for weekend) is even better. Sheridan came out and explained the issue. Not the opener as suspect but the drive mechanism. The door had simply fallen, crashing down. Scared the heck out of my 94 year-old mom. But Sherdan inspected the door itself and said it was okay, no need to replace. It wasn't cheap but knowing this company has a solid reputation, is Diamond Certified, Angie Approved, made it easy for me to just go with them and not waste a lot of time getting other estimates. Sheridan was great with my mom and had her garage door back in business in a couple hours. He applied all possible discounts, including Senior Discount. I will use Precision again when needed.

Review:

Outstanding... customer service, product quality, and quality of work completed. A special shout out to James W. We were his last call for the day (a Saturday) and as promised, he called to let us know he was on the way... and despite being the end of a long day, he didn't rush, no cut corners and he took the time to answer all of my questions. No question but I will recommend Precision (and James!) to all my friends and neighbors.

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Very good efficient service!!!Thanks

Review:

The BEST!!! My tech was a wonderful guy. God Bless Ukraine!

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The technician came by and was rude from the beginning and basically said I need to replace everything except the door and the opener at a cost of 1300 and all I need is the springs replaced. When I called they said fixing each spring would just cost 269 or so but after the person came to fix, the cost was much different. When I asked to speak with a manager, he asked me to call the office and he left. Very poor service.

Hello Sung, I'm sorry to hear about your customer experience. We like to have a happy customer so I would love to chat with you and see if we can make this right. We always provide 3 quotes, at different price ranges as options, and we leave the option open to check with other companies if you're not 100% comfortable with the cost. We are not the cheapest company out there, or the most expensive, but we do try and be very professional and stand behind out work. Please feel free to give me a call when you have a chance. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195

Review:

I have used this company over and over and they are wonderful. Fast, polite, do not overcharge, clean. I HIGHLY recommend them. Especially Sheridan who came out the last two times. Great guy!

Review:

Pretty stressful start to the wknd when our garage door’s overhead torsion spring cracked. Called Precision and was lucky to get in their books for same-day service. I was slated from 4-8p window but got even luckier when Travis Behn showed up at 2pm. He came over and was very courteous and built trust right away. He qualified us and assessed everything 100% before making the right recommendation. He did not pressure us but instead guided us into what was the best solution. Pricing was very fair and Travis worked expeditiously to get the job (torsion springs, shaft, rollers/wires) done in about 2.5-3 hours. Garage has never operated this well and he even made recommendations for future longevity. Highly recommend Precision and Travis!

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Tech was awesome, helpful and professional. Rare combination, thank you.

Review:

Highly Recommend Precision Door Service - they came the same day we called and worked late until our door was repaired! The technician Joel Flores was very knowledgeable, friendly and efficient. Thank You!