Review:

I was drawn to Precision because of its outstanding reviews and ratings. They didn't disappoint. We had one issue but I knew our garage door system was about 20 years old and was on its last legs. Paul Brinkman came when promised, identified the issues, gave me various options, we talked those options through, and a couple of hours later I had a new garage door opener, new springs, and a keypad on the outside. First rate service, great warranties ... I couldn't be happier!

Review:

Sheridan was incredible so professional and friendly! He explained everything and did a great job! Thank you

Review:

I saw your ad in the newspaper, the East By Times and read reviews of your company. We had been having issues with a garage door purchased in 2008. It would open partially, stick then close. Unknown to me was that there were a slew of broken parts, notably the two springs on the 2 car door and deteriorated pulley wheels on both the single car and double car doors which no longer rolled but dragged, thus creating friction and increasing the load on the respective motors. Push came to shove when my wife backed into the double door when it stuck and rolled back down causing a pretty big dent in the door but miraculously not damaging her car. So I called and was able to secure an appointment the next day January 7th. Tim was our technician and did an excellent job. He showed me the parts that had to be replaced, explained why, and demonstrated the difference between my original stock roller wheels and the ones he replaced them with. He also reset the lift distance of both our doors so that it would not hit the stop bolt. He also noticed that one of the light sockets wasn't working and explained the likely cause and fixed that too. But the best part was he was able to nearly restore the outward appearance of the door so that it did not look like it had been pushed outward by my wife's car. Though it wasn't perfect, the only way to notice the slight misalignment of the panels would have been to go up to the door and look down at the panels to see it. When closed, it's impossible to see any misalignment and it clearly cannot be seen while driving up to and then opening the door. Yes it was "expensive" but not in comparison to having to replace the entire door. Essentially we now have a new door with upgraded components for a fraction of the cost of replacing the entire door, motor, etc. I am very pleased.

Review:

The technician you sent did an excellent job! He explained what was wrong with my door and showed me the bad parts, He showed me what and how to lubricant my door. He cleaned up after he was done. The only change after he was done was I had a door that worked GREAT.Thank him from us! Thanks Lloyd Gunderson

Review:

Unexpected broken torsion spring Sunday morning. Garage won’t open, not even manually. Called two garage repair companies before precision door east bay. First company was AAAA and they never called me back. The second company was precision door from a different location- they offered Monday AM repair. I called PDEB at 11:30 and they promised a 2-6 pm ETA. Repairman Danny called me at 2pm and arrived at 2:20. He was done by 3pm. Garage works great. Thanks Danny!!! Price was fair for product and fast service.

Review:

Our Garage door opener had an unfortunate breakage today and we were unable to open our garage door. Sheridan Abad from Precision Door Service came out on the same day (Sunday) and was able to repair our Garage door opener. Sheridan helped us move items and did a excellent job. He was friendly, clearly explained the repair needed and was a pleasure to work with. This is an example why we have stayed with Precision Door Service for so many years. Thanks!

Review:

You sent the right person. Good job. Dan

Review:

Precision was great. They figured out the issues with our garage door and fixed them in 1 1/2 hours. Door now seems to work great- very quiet. They even helped us reinstall the codes on our cars to open the door.

Review:

My garage door has been making popping/banging sounds when closing. Called Precision GD and was able to get service the same day....what a relief. Paul arrived on time; assessed the issues (many by the way); then proceeded to work to replace..rollers, Liftmaster door opener, a few hinges and cable. So happy to have a QUIET, smooth door with battery backup and best of all, a motion detector to turn on my garage light! Highly recommend Precision GD to anyone needing help with their garage door. You will not be disappointed!

Review:

Sheridan was very professional and efficient. He fixed my garage door and was honest about whether i might need replacement. Solved the problem perfectly.

Review:

Paul was prompt and pleasant to deal with on safety sensor installation

Review:

I called late Tuesday afternoon and was able to have a technician out the next day. The process of scheduling was very smooth and was followed up with an email confirming the appointment time. Sheridan Abad was the Tech and he immediately confirmed we had a broken spring. He had to replace both springs and some bearings. I thought the overall price was a little steep. The quality of the work was excellent and was efficient. I had called the company who had installed the door and the soonest they could come was in a week due to the Thanksgiving holiday. This was not acceptable since we had to get into the garage and the only way in was through the broken door. I would recommend Precision for prompt quality service. The fact that Sheridan is a Rotarian made the experience even better.

Review:

Best company i have dealt with in a long time! I truly recommend Precision Garage Door for all your garage door needs!

Review:

I received same day service. The technician was very professional and diagnosed the problem, provided a clear description of the replacement options and completed the installation of the new garage door opener within 2 hours of arriving. He also provided a helpful overview and instruction for operating the new garage door opener.

Review:

I was able to get a next day appointment when I called. Paul B. Showed up in the allotted timeframe and gave me a :30 min heads up on his arrival. Paul was courteous, professional, and followed all COVID-19 protocols. Paul found the the problem and fixed in a timely fashion. I would recommend Precision Door Services and would use them again in the future.

Review:

You know that helpless feeling when your garage door spring goes kaput? Call Precision Door. I phoned prior to 8:00 a.m. and Tim appeared at my house by 9:30 a.m. He replaced the springs and installed a new opener on my second door. I can't wait for the other door opener to bite the dust. This new one is SILENT. I highly recommend Precision Door. They have everything they need with them, are prompt, professional, and courteous. This is the second time I have used them and I couldn't be happier.

Review:

Many thanks for responding so quickly and efficiently to my garage door problem. I will call you the next time I need help with a garage door.

Review:

I had Precision install a chain-drive opener and a new garage door on separate occasions over the past five years. When I decided to upgrade to a wi-fi enabled belt-drive system I didn’t hesitate to call them again. I have only experienced quick and professional work from them.

Review:

James did a wonderful job! He was so meticulous which I really appreciated. He was able to repair my doors and install new openers. They are so quiet now. Very happy with the end result.

Review:

Paul was on time. Assessed the problem and suggested what needed to be done. Very professional and showed off his talents. Perfection was his goal and he certainly satisfied the customer.

Review:

Good job good personality good technician

Review:

Danny was very thorough and helpful. Indicates

Review:

James was knowledgeable, diagnosed the problem immediately and solved it quickly. Many mahalos!

Review:

Currently I am overseas on Business and was not there to coordinate with the service person. I am satisfied with the promptness of the service however disappointed that my wife was not offered the 3 year warranty. Nor was she shown the "Best" as indicated in the email I received. Only difference I saw was the warranty length and an additional cable The price of the replacement battery started out at $155 which is a pretty big mark-up as I can purchase myself for $49. My indicated the service guy said he reduced the price by 50% but still a high price in my opinion. More disappointed with not having the 3 year warranty than anything else. My 5 year warranty on the original repair in 2015 had just expired on June 27 and would have liked to seen a new 5 year warranty offered.

Review:

Hi, Great job, ( Little Pricey ) I was happy with the effort of the Tech. Also replaced the weather stripping and track

Review:

I had an old garage door replaced by Precision Garage Door. Both Al, the estimator and Solomon, the technician , were very professional when they came to the house. The office staff I spoke with was friendly. Solomon, the technician, demonstrated expertise on the install and had it all done in less time than I thought he would. Not only does my new garage door look beautiful, but it is perfectly sealed all around. I only wish I had called sooner to do the job. Thank you to the team at Precision Garage Door that stalled my garage door.

Review:

The repair consisted of replacing the J arm connecting the trolley to the door. Apparently, the technician did not check the operation of the door after completion of the repair, which I consider a serious breach of responsibility. When I operated the door after the technician left, I found the trolley hitting the motor. Now I am forced to operate the door manually.

Review:

Excellent and thorough. I called originally for a broken spring and Sheridan found a few more things that I hadn't noticed and would eventually impact the door operation. Sheridan did a great job of explaining why all of these items should be replaced and the impact of not replacing them. Yes, it cost a bit more than I had initially expected but fixing all the issues now will mean I will have a worry free door for many years to come.

Review:

James did a great job fixing our garage door. He explained everything he did and show me everything he replaced.

Review:

The installer was Sheridan. I am glad to report that it was fast, efficient, neat (no mess left behind) and informative (he explained the system in easy terms and demonstrated all the "bells and whistles". Great professional. Ask me in a month to find out if it still works like a charm. I'm impressed with how quiet this system is. What a difference.