Review:

James was on time and really nice. He explained everything and the repair was done in less than an hour. I saw the ad on TV and James was on the commercial, dang it I should have asked for his autograph! But he did put his name on the sticker inside my garage, so I guess I got after all! Will only use this company from now on.

Review:

Saw ad in Contra Costa Times the day my garage door broke. Called about 9:00, was told they would be there by 12:00 and 4:00. He arrived at 1:00, repaired door, was knowledgeable and curtious , would recommend them and use them again.

Review:

Technician Alex was very knowledgeable and helpful. Initially I called for service due to a broken tension spring. After careful inspection he found numerous other items needing repair such as tension cables rollers and pulleys. After looking at each part in question I had no reservation about authorizing additional repairs. Yes it was expensive but I have much greater peace of mind knowing my garage door and opener will perform at top level for years to come.

Review:

Very professional !

Review:

Precision replaced my garage door several years ago. They were on time & the job was done as promised. When the opener quit working I called Precision again. They were on time again & had everything needed to fix the opener. Great doing business with them.

Review:

They were on time and Fixed the problem.

Review:

Although the first garage door was incorrectly measured the service was excellent. I would have given 5 stars except the fact I had to wait 6 more weeks for my garage door.

Review:

Called Precision in the evening and they were able to send a technician within a few hours. Job was done in the time estimated and our garage door now works great! I would recommend them for sure!!

Review:

First name in PB hone search

Review:

I am very happy with the service I received! Excellent work! prompt to arrive, efficient and professional. I would definitely use again.

Review:

I was very distressed as to how I was treated by the technician who came out to fix my garage door. He came at me with all guns blazing - quoting me an outrageous price, and doing it quite aggressively. I was shocked at both his manner and the price. He agreed finally just to do the minimal amount of work, and that still was a sky high amount of money. Just to cut the tangled cable so that the garage door would close would cost me $400 he said!!! After much discussion, during which the technician became increasingly more belligerent, he "called" the boss, and the price came down $100. I felt very bullied and taken advantage of. I would NEVER advise anyone using this company without getting at least two other quotes from other businesses. Being elderly, and a woman, I felt that he saw a "gottcha" opportunity, and went in for the kill. UPDATE: I just ended my phone conversation with Pat, who was following up my complaint about the service I had received from his company. He agreed to refund me some of the cost of the garage door repair, as I felt that I had been significantly over charged. I much appreciate his caring about his customers and wanting to make things right. Brenda Sakofsky

Review:

Mario and his colleague did a great job explaining the problems with my old non-functioning door opener and the options for repair and replacement. They worked efficiently, finished the installation of the new opener and door springs within the estimated time, cleaned up the area, and then walked my wife and me through the installation of the iPhone app and the operation of the new opener. We were very happy with their work!

Review:

I used Precision like 10 years ago for some maintenance but then ended up using another company for a new motor a couple of years ago mostly because I forgot who I used previously. Today a spring broke on my huge steal insulated double door. Initially I couldn't get it open even with pulling the emergency lever. It was way too heavy for one person. So I called this other company that installed the motor and told them, "I have an emergency. Can't get the door open". "Sorry they told me. We are booked four days out". Next I called Precision and they sent someone out within 3 hours. In the meantime I went on youtube and figured out how to open a door with a broken spring so I could get my cars out. Garrett from Precision showed up and handled the repair for a reasonable price. Here is the bottom line. If you pick a garage door company for a door, a motor, whatever and they don't have an emergency service setup like Precision has you'll be calling Precision anyway if something goes really wrong and you need same day service. Save yourself the trouble and just go with Precision. Garrett was super nice and an expert at handling everything and Precision cared that I needed service right away. Thanks Precision you guys rock!

Review:

My service tech Gabriel was very professional, detail and polite. He explained everything that needed to be done to get my garage door to function properly and when it came to the price, he gave me three options to decide from as I didn’t have a garage door opener to operate my garage remotely. I truly praise Gabriel’s service and punctuality. I 100% recommend Precision Garage and Door services for any garage issues and needs!

Review:

Sheridan Abad was knowledgeable, professional and fast. My experience was outstanding and would recommend Precision to anyone in need of garage dor service.

Review:

Called to let me know the tech will arrive within 30 to 40 minutes. Gabriel was friendly, courteous and knew what was causing the problem within 10 minutes. He worked fast and when he was done, he explained everything throughly.

Review:

Called for garage door repair and was able to get door fixed in one day. Jerry was the technician and he was excellent at fixing my door and answering my questions. He was very thorough and quick. I will definitely call Precision Garage Door if Anything goes wrong with my garage door. Thanks Jerry

Review:

Sheridan was punctual, polite and completed the job quickly. I had a back up battery installed and I am happy with the service. Have used this company before and will use again.

Review:

Jerry was our repairman and he was terrific! Very professional as well as personable. I would highly recommend your company and especially Jerry.

Review:

James W. assisted us with great skill and pride in his ability. We have always been happy with Precision. We will be happy to see James again.

Review:

On time... great professional job... top quality equipment

Review:

Sheridan did a great job, explained everything completely and clearly, and worked fast. While the repair was more extensive than I anticipated, I'm confident I won't have to worry about any trouble or performance issue for a long time!

Review:

I was sold a new garage door motor for a total of $2,146.00. All I needed was a new chain. The motor has always worked. An estimate for a new motor was emailed to me before the technician arrived - I assumed that was a maximum figure - not one that would apply after the technician viewed the minor problem in my case. The technician told me the old motor was not adequate. I don't believe that was true. He was dismantling the system as he spoke - it seemed too late to change this process. He had called the company and asked the price - then he had shown me his computer with the price. What I saw was $197 and some odd cents. I told him that when he came in with the bill. He said I couldn't expect to get a new motor for such a low price. Were there less expensive options? The technician was apparently trained to avoid any discussion of this issue.

Review:

Gabriel called before his visit, checked out my concerns and cleaned and tested all the garage motors and doors. He was very efficient and knew the problem right away. They did exactly as advertised and they will be my GO To for all garage needs. Thank you!!

Review:

Rapid courteous repair

Review:

Thank you for an expert, professional repair experience. Jerry is an expert in his field, and he exhibited the best professionalism and service we've seen in garage door repair. We plan to use again. 5 Stars.

Review:

The service I received was excellent the technician was very knowledgeable.

Review:

Gabriel is a complete, conscientious professional. Precision is very fortunate to have him in its employ. Well done.

Review:

Phillip N. Did a great job. He quickly assessed the situation and performed the needed work. He explained everything and patiently answered my questions. The customer service was fantastic. I will definitely recommend this company to friends.

Review:

Professional and you get what you pay for