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Read what people are saying
about Precision Garage Door in:

Walnut Creek/680 Corridor Area, CA

Precision Garage Door of East Bay
has received 421 reviews, averaging 4.90 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As luck would have it, my garage door broke a spring on a Saturday. I was going out of town for a week the following day and needed it fixed that day. Of the local companies I called, none could help me same day and some did not answer the phone. I have seen Precision's add several times. I called them and explained the situation. They worked me into the schedule that same day! Their service was very professional and courteous. I'm really happy I had them come out! I will use Precision again should the need arise, and will definitely recommend them to friends and family.
Lou & stephanie Demeter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door springs broke I had James at my house diagnosing and fixing the issues less than 24 hours from when I called. I appreciate the quick response and my garage is working great and runs quieter with the new installed parts.
Nick B.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Saw newspaper ad and then read Yelp reviews. Service was outstanding.
Barbara - Concord CA
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage Door Service was a great choice. Daniel, a courteous, hard working young man was our technician. He was efficient and informative. He went through all of our options so we could make quality decisions. He went through all the technical information so that we understood the features. I would recommend him and Precision Garage Door Service to all and or anyone. Thank you, Jon and Debbie Samuel
Debbie Samuel
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gabriel was a true professional, being both competent as well as very courteous. Definitely a representative that makes this company 5 star., (in my humble opinion) Thank you again Gabriel- GREAT JOB!
Joe Kenneally
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry did an excellent repair job. Explained the problem clearly and professionally and then finished the repair work in a very timely manner.
VS
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your advertisement of being able to fix it in one day impressed me. As for today, the repairman was on time and very professional and fixed it quite quickly. Not happy about the price, but not much I can do about that.
Barbara George
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Stach was excellent did a great job very professional
Patrick Castello
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door was creaking and seemed to be out of alignment. James W. came out immediately and inspected the problem. He gave me a written review of what was critically needed for the problem and suggestions for overall improvements. He was very adept and professional and my garage was spotless when he left. I couldn't be more happy.
Ginny
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul was there when he said he would be, explained everything.Got a couple a couple of things done. Explained what should be done in the future. Thank's David Mallonee
David Mallonee
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You did good! Van
Van Storer
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was fast and repair tech on sight in an hour and completed work in less than an hour. However, $1,100 for under an hours work and for what I thought was just a broken spring seems a bit steep. Not sure if I really needed all new wheels, cables or whatever else was changed. Kinda feels like I was taken for a ride.
Garrett Pearsall
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thnakyou for the prompt response,to get our garage door serviced,I deffintely will use you guys again,Paulino was very professional. thx mark Stahlnecker
Mark Stahlnecker
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

good job
Paul Tong
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was on time and really nice. He explained everything and the repair was done in less than an hour. I saw the ad on TV and James was on the commercial, dang it I should have asked for his autograph! But he did put his name on the sticker inside my garage, so I guess I got after all! Will only use this company from now on.
Mark Nakamoto
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Saw ad in Contra Costa Times the day my garage door broke. Called about 9:00, was told they would be there by 12:00 and 4:00. He arrived at 1:00, repaired door, was knowledgeable and curtious , would recommend them and use them again.
Babe Guerisoli
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Alex was very knowledgeable and helpful. Initially I called for service due to a broken tension spring. After careful inspection he found numerous other items needing repair such as tension cables rollers and pulleys. After looking at each part in question I had no reservation about authorizing additional repairs. Yes it was expensive but I have much greater peace of mind knowing my garage door and opener will perform at top level for years to come.
Michael Polk
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional !
Cesar Rossetti
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision replaced my garage door several years ago. They were on time & the job was done as promised. When the opener quit working I called Precision again. They were on time again & had everything needed to fix the opener. Great doing business with them.
Robert Niven
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were on time and Fixed the problem.
John Maritz
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Although the first garage door was incorrectly measured the service was excellent. I would have given 5 stars except the fact I had to wait 6 more weeks for my garage door.
Lisa M.
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision in the evening and they were able to send a technician within a few hours. Job was done in the time estimated and our garage door now works great! I would recommend them for sure!!
Gary Burkholder
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First name in PB hone search
Edward Ritchie
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very happy with the service I received! Excellent work! prompt to arrive, efficient and professional. I would definitely use again.
Roseanne Steffes
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very distressed as to how I was treated by the technician who came out to fix my garage door. He came at me with all guns blazing - quoting me an outrageous price, and doing it quite aggressively. I was shocked at both his manner and the price. He agreed finally just to do the minimal amount of work, and that still was a sky high amount of money. Just to cut the tangled cable so that the garage door would close would cost me $400 he said!!! After much discussion, during which the technician became increasingly more belligerent, he "called" the boss, and the price came down $100. I felt very bullied and taken advantage of. I would NEVER advise anyone using this company without getting at least two other quotes from other businesses. Being elderly, and a woman, I felt that he saw a "gottcha" opportunity, and went in for the kill. UPDATE: I just ended my phone conversation with Pat, who was following up my complaint about the service I had received from his company. He agreed to refund me some of the cost of the garage door repair, as I felt that I had been significantly over charged. I much appreciate his caring about his customers and wanting to make things right. Brenda Sakofsky
Brenda Sakofsky
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario and his colleague did a great job explaining the problems with my old non-functioning door opener and the options for repair and replacement. They worked efficiently, finished the installation of the new opener and door springs within the estimated time, cleaned up the area, and then walked my wife and me through the installation of the iPhone app and the operation of the new opener. We were very happy with their work!
James Mills
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I used Precision like 10 years ago for some maintenance but then ended up using another company for a new motor a couple of years ago mostly because I forgot who I used previously. Today a spring broke on my huge steal insulated double door. Initially I couldn't get it open even with pulling the emergency lever. It was way too heavy for one person. So I called this other company that installed the motor and told them, "I have an emergency. Can't get the door open". "Sorry they told me. We are booked four days out". Next I called Precision and they sent someone out within 3 hours. In the meantime I went on youtube and figured out how to open a door with a broken spring so I could get my cars out. Garrett from Precision showed up and handled the repair for a reasonable price. Here is the bottom line. If you pick a garage door company for a door, a motor, whatever and they don't have an emergency service setup like Precision has you'll be calling Precision anyway if something goes really wrong and you need same day service. Save yourself the trouble and just go with Precision. Garrett was super nice and an expert at handling everything and Precision cared that I needed service right away. Thanks Precision you guys rock!
Sean K
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My service tech Gabriel was very professional, detail and polite. He explained everything that needed to be done to get my garage door to function properly and when it came to the price, he gave me three options to decide from as I didn’t have a garage door opener to operate my garage remotely. I truly praise Gabriel’s service and punctuality. I 100% recommend Precision Garage and Door services for any garage issues and needs!
Mauro Gonzalez
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan Abad was knowledgeable, professional and fast. My experience was outstanding and would recommend Precision to anyone in need of garage dor service.
Devin King
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called to let me know the tech will arrive within 30 to 40 minutes. Gabriel was friendly, courteous and knew what was causing the problem within 10 minutes. He worked fast and when he was done, he explained everything throughly.
Elaine Ahn
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
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