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From start to Finsh the communication and process was easy. Caleb was our service repair guy and he was awesome. Would highly recommend using precision Garage Doors. Thank you

- rich neves

The service was very prompt and the technician, Gabriel, was a pleasure to work with. My garage door is good as new!

- Herb Steinhardt

Caleb W. The technician arrived on Time. Discussed with me what I want to do for his visit. He inspected the Opener and related hard ware. Replaced the broken spring and installed a new one. Lubricated all the track area. Tested the new installed items. Cleaned the area and leave everything in good order. He is pleasant, knowledgeable and efficient getting the job done. I will use them again for all future service.

- Fred Chow

I called at 4:15 on a Wednesday afternoon and received service within 30 minutes. Caleb Winchester was our service technician and provided us with options for the job and was very helpful. Caleb was very personable and very professional in his work. I would recommend Precision Garage Door to anyone needing service. Thank you Caleb Winchester.

- Daniel Harrington

We felt pressured to make an immediate decision regarding a costly repair. When we expressed interest in obtaining additional quotes, we were informed that closing the garage door could cause further damage, effectively leaving us with the choice of either keeping the door open while seeking another provider or proceeding with the repair through this company. Although the technician completed the work efficiently, we were uncomfortable with the situation and the limited options presented, which made it feel as though we were compelled to move forward without the opportunity to explore alternatives.

- Evita Betpera

They were fast and easy, same day repair.

- William Bullock

Moran was amazing. She was so prepared with samples and knew exactly what to show us and she worked with us to get exactly what we needed. The installers were amazing. Very clean and did a wonderful job.

- Sandra Morones

Sheridan with Precision Garage Door was courteous and did a great job fixing my garage door issues. There is no complaint about his performance. However the invoice was not transparent and the job was very expensive. The installation labor was bundled with the material items and no one I spoke to with Precision Garage Door could break it down for me so I know what I am paying for what. The standard answer I got was “It is above my pay grade”.

- Ronald Lee

Excellent and customer friendly service from Bashir

- Anita Cox

Bashir is the man!!!!!! I had backed into my garage door and tweaked one of the panels. He was able to adjust the panel get my door back operating properly. I highly recommend Precision Garage Door. GREAT PEOPLE, GREAT COMPANY!!!

- Marc Rigney

Had a very good experience!

- Jill Orr

I've used Precision Door for years, from replacing garage door springs to new openers. Customer service is excellent, always a live person, and the repairman are knowledgeable and courteous. They use quality materials and the workmanship is first class.

- Sharyn De Lano

My tenant reported that she couldn't get her car out of the garage. Precision Garage Door was able to come out early the next day and diagnose the problem. Unfortunately, I had a 50 year old wooden garage door that needed to be completely replaced. They ordered the parts and did a great job replacing the garage. I would highly recommend them to anyone needing assistance with their garage.

- Tony Huynh

Precision Garage Door Service is outstanding. They are open 7 days a week and I easily located their website, began a chat with an agent, and scheduled an appointment for the next day (Sunday) at my home in Concord. They sent me a text and email confirming the appointment and also letting me know that a logo’ed truck would be showing up with a technician wearing a green logo’ed shirt. Caleb Winchester showed up right on time and couldn’t have been more processional. He did an inspection on the important parts of my garage door and working components. He replaced my broken springs with 2 awesome looking green powder coated springs and he also replaced 2 bearings so that the most important parts of my garage door system were brand new and offered a full warranty. He was in and out in a little over an hour and I was able to use Apple Pay to pay for the service which is super convenient. Caleb even sprayed lubricant on all of the hinges and in doing so found a couple hinges that were broken. He replaced them also for a very fair price. All in all, my experience with Precision Garage Door Service couldn’t have been any better. I highly recommend them!

- John Evans

Great Services with Bachir Gharbi, the Technician.

- Duc Tran

Jose Brizuela is very polite and friendly. Great service!!

- Daniel Burrus

Patrick was professional, friendy and knowledgeable. Had a great experience and would recommend anyone in the bay area to use thier services.

- Jose Gonzalez

Jose, was knowledgeable and attentive to detail. Great customer service!

- Hirut Truneh

Very prompt and professional. The technician presented options for service. Great job

- Noelle Sheehan

I had an emergency situation this past Friday with my garage door and was able to get an appointment later that afternoon. Sheridan (spelling ?) and his assistant Ron did a nice job of explaining of what needed to be done and was able to have a new motor and key pad installed in less than a hour. They both were great.

- Ingrid Holthuis

The guys did a great job replacing my springs!

- Michael Willhoite

I recently had my garage door installed by this company, and the entire experience was outstanding. From the initial phone call, their team was incredibly helpful and professional. They were always polite, took the time to answer my questions, and even after the installation, they quickly accommodated a few adjustments I needed. The salesperson went above and beyond to ensure everything was perfect. I highly recommend them.

- leo giller

Quick response to an emergency call. Arrived less than 2 hours after my initial call.

- Roger Guidi

Our service technician, Travis, was on time and did a really nice job. Great and stress free experience.

- Bryan Riddle

I have used Precision Garage Doors in the past and know they do great work. Their tech was top notch. The springs and cables were installed the same day. Who could ask for more?

- Kevin B

Backhoe Gharbi was great. Thorough and very competent. Door is quiet and smooth.

- Gordon Fickle

Very impressed with the service and technician Patrick. Scheduled an appointment late on a Friday. Serviced two garage door openers (general tuneup). Learned the company can service systems in addition to Precision openers. Patrick was friendly, clear in explanation and worked quickly.

- Rick Gross

I've waited to write this review in order to evaluate your repair work on my garage door. The service technician was friendly and helpful. My only issue is the garage door makes an inordinate amount of noise during its operation. I'm seriously considering calling you back out to remedy the situation.

- Charles Scott

Well … I feel that I wasted the $70 initial visit because the representative misdiagnosed the problem. My garage door was only opening 70% of the way. The representative tried adjusting it with the adjustment buttons (like I did already) … then tried by unplugging the unit for a minute hoping that it would reset (also like I did) … but the door still opened only 70%. Your representative said that we would need to replace the entire unit and rail at a cost of $1,600.00 plus $1,100.00 if the four springs needed replacing. We told him that we would have to think about it. The next day I called B&C garage door .. they came out that evening and also tried the same things and determined that we needed to replace the circuit board in the unit and perhaps adjust the springs … he had the new part (circuit board) with him and replaced it .. then he adjusted the doors opening and closing by using the adjustment buttons on the new circuit board… and also adjusted the springs in order to make the door close softer … now everything works fine … B&C charged me $200.00 … well worth it!! Not sure what the Precision guy was thinking.. he didn’t even offer or think of replacing the circuit board?? So we saved a couple of thousand dollars by using B&C ! … yeah! Precision should refund all or part of my $70.00 that we paid for a misdiagnosis please!

- Neal Sirota

Though the work was done fast and very satisfactory, the total repair costs was ridiculously and unreasonably expensive. I don’t agree when you have different charges based on where you live. I would say that I am an unhappy customer.

- Andy Bautista