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When you have a broken garage door look no further for assistance! The service team beginning with call in, appointment scheduling and most importantly, on time arrival all serves to support my five star rating. The service tech, Mario, was very helpful and consultative as the door was inspected. I give him high marks for customer service AND job knowledge.

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on time..courteous and efficient workman..explained options and reasons for the repair work required..

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After three different estimates I decided that this is not the company for me. Why not give me the best price first, instead of changing it after I said the first two estimates were too much? So I lost $50 and now have to get another company to come out. Not happy.

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The cost of the parts to repair the door were exorbitant. When I called to get estimate to replace the 2 springs - Precision Door was well, "right in there" so to speak. After all the other "suggested parts/repairs" were added in, the price went from a potential $549.95 to the final bill of $1,527.42. I used the service based on reviews from Yelp and others. When the repair person suggests he installs some other parts based on safety, I said ok. Basically, I was in no position because I needed to to have the door fixed and operating for obvious reasons. The price of ALL THE PARTS, which can all be purchased for pennies on the dollar feels like extortion. I paid 29.12 per 4" roller. I can buy one box of rollers for that much. I paid $349.00 in rollers a task anyone with any mechanical ability can install and purchase from amazon. Not to mention the price of the cables and bearing plates. BTW the installer told me he didn't include the price of labor in his estimate....OUCH, now it really hurts. Very disappointed in the sales technique of "I'm here and this should be done for safety" not to mentioned we mark up the prices on parts so much we can make more money on you than a new advertised door on this web page!! When the tech started to tell me about replacing my opener with a new one for safety reasons - I said please no thank you! Then he was looking at the sticker on the unit and told me it was built in 2009 and will only last another month to a year?? Yes - he jumped from one month to one year.... Take a look at the bill of which I paid in full. I will not recommend your company to anyone. Signed, Frustrated

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Sheridan repaired a dented garage door and replaced several old parts in 1.25 hr. He responded on the same day in the time promised. Very good job! friendly and fast!

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Since I couldn't open my garage door and get my car out the ad in the yellow pages said" will fix it today"....the service came in an hour and was efficient and friendly and repaired the broken spring.

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Very good service. James W. was the service tech that came out. He was professional, explained what I needed and worked in a professional manor. I will use them again, if needed and will have no problem referring them to my clients. Being in Real Estate, it is important to know reliable, honest vendors. L. Almini, San Ramon

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Timely arrival. Mario knew how to solve my problems which was two missing garage door openers. Sync’d two new ones and helped me add to my new car opener buttons. He did a great job!

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The pricing was just too high so we got a second opinion and it was over $150 less for the same work. I also was not told that there would be a charge for just coming out.

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First of all the Tech Jerry Parker was very knowledgable and professional. He gave me several tips on maintenance of my door. I will say that your pricing is quite a bit higher than most quotes I received but overall I was very happy with your service.

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Great! 5

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Very fast and responsive service.

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Mario ?ít a good job ! Excellent ! Thank You so much!

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The service was great and friendly. Explained clearly what happened and how he was going to repair.

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Excellent. Came, Fixed, patient with my questions etc

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The time slot I was given was 9 - 1. Mario called me around noon to say he was running late and he would arrive in about an hour and a half. When I told him I couldn't be there at that time, he accommodated me and returned soon after I returned home. He called me about 20 minutes before he arrived to let me know he was coming. He sorted out the problem quickly and also noted one of the wires connecting the sensor was bad. He repaired the wiring and "tuned" the opener. He was quick, neat and very apologetic that he was late. I was very happy with the service.

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Upon further research, I am convinced that I was overcharged for the work done for my garage door repair. Yes, I did agree to the repair prior to work being done. However, research leads me to believe that the work should have cost $400 - $450 based on estimates received after I became concerned about the total charge. Parts (FMV) est. $40 - $60 (2 coils), $45 - $60 (3 bearings) and $20 (1 hinge). Estimate $140 parts leaving $441.06 that I paid for labor of one hour, travel and overhead. NOTE that James did a great job, he was polite, considerate and very professional.

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Our time slot was between 8-12. Mario called me around 9:15 to let me know that he would be arriving between 9:40-9:50. I think he arrived at 9:41. I showed him what I thought was the issue with the reason the garage door was not working (a broken hinge) but he was able to easily see that the spring had broken in half. He told me what needed to be done and gave me an estimate. He completed the work in about 30 minutes. I was very pleased with the communication, the quickness of the repairs and the professionalism that Mario displayed. I will recommend Precision to family, friends and co-workers.

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The door is now ins in excellent working order. thank you very much. It should last for another ten (10) years.

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True professionals. Showed up when scheduled. Installers were cheerful and competent. New door and opener work perfectly and MUCH quieter. Highly recommend.

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Your representative Mario is a true professional young man. He evaluated the problem with the garage door and clearly explained options. We agreed on the work to be done and he completed the work in a timely fashion. He is the man!

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*****

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Hazel did a great job and fix my door to work perfectly thank you very much Jerry

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5 Stars Mario was absolutely the best! I needed emergency repair and he came to my home on Saturday at 8am. He was professional and efficient-great service. You should be very proud of such a fine representative of your company.

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I am not happy with this service. Appointment was scheduled for the hours of 10-2. Paulinho showed up at 1:15 without calling first and just honked his horn He looked at the door and said “what did you do? He said it would be easy to fix and would cost $475 to get it to work or $1100 to do it right. He could not explain what he would to do to fix it. I need it to work so told him to fix it for the $475 price which by then was now $425. He fixed it in 20 minutes. $425 is a ridiculously high price for 20 minutes of work. I will not use this company again

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Haziel who came to our property and fix a broken spring was awesome... He was efficient and communicated on what he was doing. Haziel was a STAR!!!

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James was friendly and professional. He called and gave me a heads up before arriving and completed the job very efficiently. He explained what was wrong with my door. He did a great job!! Thanks

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The service I received was excellent. Both customer service and Haziel were knowledgeable. Haziel called me prior to his arrival, and came to my house on time. He worked steadily while here, and the installation of the garage door opener appears to be well done. All was accomplished with care and professionalism. I’m very satisfied.

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Gabriel was amazing. I can not express how impressed I am with the level of service and professionalism he displayed. I would reccomend Precision Door to anyone!

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it took 2 min to fix my garage door i paid $138.00 i think it is way too much $50.00 for the visit and the $58.00 for 2 min repair.