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Read what people are saying
about Precision Garage Door in:

Oakland/ Berkeley Area, CA

Precision Garage Door of East Bay
has received 163 reviews, averaging 4.87 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great work! Fast, efficient, courteous, professional. Very much appreciated.
Nancy Pace
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Choose Precision due to ads indicating local offices and customer reviews. They were super busy at the time, so told me it would be approx 5 weeks before they could completely remove my broken one with a new one. They called and we set up a date and informed me they would need 10 feet of space cleared to do the installation - which I did a few days before they were to arrive. They were slightly late from the original time frame to arrive, but did call and let me know. The person servicing was excellent - extremely polite, walked me thru what he would be doing, and informed me of the steps to keep it working well down the road (spray on lubricant periodically at key points). He swept the garage out on completion, took the debris and old door with him to dispose of later. Sooo nice to have one that is so easy to open (no motor on mine) ... pretty much able to lift it with a finger! Thanks Precision.
Chris Ulrich
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was very professional, from diagnosing the problem to making the repairs. He explained what was needed, showed the parts that were replaced, and explained the billing throughly. He completed the required work well within the time he estimated, and was very respectful of our time as well. I would recommend him to anyone.
Mario Starc
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The process of replacing a 30+ year old garage door couldn’t have been easier. It is beautiful and the install was smooth and quick. I highly recommend Precision.
Sharon Olsen
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Danny, the technician from Precision Door, replaced the motor, assembly, springs, and other parts on my garage door today. He called before arriving to let me know he was on his way, arrived on time, was professional, clean, friendly, helpful, and did a perfect job. This is the second time I have used Precision, and I recommend them highly. Thanks, Danny!
Neil Tuller
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, courteous, secure !
Sandra Weber
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fairly unhappy! You say you offer a senior discount being 72 it was not offered. Precision had originally installed the unit, I was told the system was not powerful enough and I needed a different one, I passed on it. He said the sensor was bad and recommended replacement of wire with sensor. Retail cost of both parts is about 50 dollars, less on Amazon. It took 15 min. to install and the total charge was 380 dollars. I felt taken advantage of.
Robert Valdiviez
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Imagine my surprise when I couldn't open my garage door and get my car out. I called them and explained my situation. That day, Paul Brinkman, their technician, was at my house with all the supplies he needed, gave me three options for the repair, and he explained them well. Two hours later, the garage door was fixed! I would definitely call them again
Len Spitzer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was the Technician that serviced my door which turned out to just need some lubrications. He was here about 20 minutes and solved the problem, however, I asked for a senior discount and he said he already gave me a discount on the service charge. I was told that fee would automatically be discounted if repairs were made. $224.00 seems excessive for the service.
Yvonne Merrick
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was fast efficient and friendly explained everything. I choose this business because it was advertised on TV and they seemed very efficient and technician was very knowledgeable.
Wanda Nubin
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Competent, friendly service! Did not try to upsell me on gadgets I fo not need, gave great free advice for life.
B Steuart
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James W called with an appropriate arrival time. He assessed the problem and immediately began the repair. We now feel safe and secure. James W is awesome ... his expertise and customer service are top notch ... much appreciated!
Doreen Lor
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job, it’s holding up well, fast response.
Don Lane
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for your fast attention to my problem. The roll-up garage door had come off its tract due to an accident with my car and needed to be put back in place. I feel I was overcharged ($1549) for what I needed, but being under duress I paid it. The door spring was not broken but I could not certify when I last had them replaced I had to purchase new ones. All this said, I still thank you for being there when I needed the service.
Herman Levias
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called at 7 AM on Saturday and had a service tech there by 9:30. Job done by 10:30, leaving me a very happy customer.
Frank Tulleners
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul B came on an emergency repair on my broken garage door. He was personable, prompt and spent 5 hours on doing a very complex job on my garage door. Thank you.
Rashid Iqbal
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Brinkman of Precision door was very courteous and efficient. He resolved the communicaiton problems with my remotes quickly and taught me how to fix it myself.
John Fetto
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision sent someone out the morning after my late afternoon call. Sheridan was very professional, immediately diagnosed the problem, made all the necessary repairs and replacements, tested everything, and charged me just what he had estimated. I am very happy with the results--a much better garage door opener and much safer.
Mary Moore
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We choose Precision because it is local and has great ratings. Our double garage door started making a screeching noise when it opened. We were able to get an appointment within less than 24 hours from our call. Jerry was our technician and he is flat out the best!!!!! He took the time to check all parts of the door that might be causing the problem. He has both great training and extensive experience. It was a pleasure to work with him. Our door works better and is quieter than it has ever been. Very happy to recommend you guys to others.
Deanne Broglio
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The TV commercial is true, Precision technician Tim came on time did excellent job by replacing/adjusting remote and mounting key pad.
Brenda Blue
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Customer Service is second to none from start to finish! I would recommend highly. I appreciate the efficient, friendly, professional work and expertise.
NMG
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very impressed with Paul the technician about coming out in a timely manner and he did a great job
David Sanderson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Yes, the service was excellent - he deserves a 5 - no complaints at all.
Joyce Kirstein
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called late on a Friday because our garage door would not close and our regular garage door service provider could not come out. Precision responded to my call and scheduled service within a couple hours, calling ahead and arriving within the given time frame. The repair turned out to be much more complicated than originally estimated but Paul stayed within the estimate and stayed until almost midnight completing the project. Very professional and helpful--coaching my not-so-handy son on what he was doing and what to look for in the future. Precision is our new go-to provider!
Bonnie Walsh
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have been using Precision for years with my heavier than normal garage door. I am a difficult customer, I call them back and get feisty. They remain professional and maybe even are used to me after all these years, coming out in all kinds of weather and hours to service my annoying garage door. I will continue to use them and recommend them to neighbors and friends. I have my favorite technicians, James W and Paul B. but happily I haven't gone through all the techs.
Karen Lou
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You never know, but the whole experience was handled with precision. Prompt response, quick diagnosis, and repair addressed problems. Did not feel like repair was over sold. Improvement after repair was obvious. Technician was very pleasant to work with and explained the rational for the repairs even though it was at the end of the work day.
Ron
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt and efficient. Fixed problem quickly The type of service that one expects, but does not always receive.
Cohen Michael
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim did a great job! he was on time, friendly, and very informative. He helped us get the new opener programmed and spent extra time making sure that everything worked correctly. we'd give Tim and his service 5 stars
Gary Weske
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was excellent and Paul the technician was knowledgeable and efficient. Best unexpected $150 dollars I’ve spent since that night in Vegas I can’t remember.
Curtis Flemming
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Several years ago, I was in need of a new motor for the garage door. Precision came out the same day and replaced the motor, as well as worn rollers. This time around, I needed a spring and cables replaced. Alex was there about a half-hour after I phoned it in. After inspecting everything, he replaced the spring, cables, and both main bearings. The door is balanced now and is even slightly quieter. Alex offered some advice on inspections that I could do, plus looking for early warning signs of spring fatigue. If I need maintenance, or need to replace a garage door down the road, I wouldn’t call anyone else to do the job.
Paul Yonemura
Service Provided:
Garage Door Repair
Product:
Springs
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