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about Precision Garage Door in:
Lafayette Area, CA
Precision Garage Door of East Bayhas received 87 reviews, averaging 4.86 Stars:
Lafayette, CA
Orinda, CA
Needed new garage door opener and replacement of springs and maintenance of garage door. Work done in a timely and efficient manner. Carlos, the Precision technician, was friendly and knowledgeable and explained everything that needed to be done. After the work was completed he explained what was done and showed the features and how to use the new equipment. Thank you.
- Gayle Shiba
Product:
Orinda, CA
This is a GREAT company. We have used them several times, and they are always reliable, on-time and knowledgable. Today James called prior to arriving, arrived when expected, and quickly and efficiently fixed our garage door issue. I recommend Precision Door to EVERYONE!
- James Lautz
Lafayette, CA
Very responsive to set appointment, service was professional and I felt the tech was very knowledgeable and quick.
- Philip Murphy
Lafayette, CA
Thank you Travis for showing up on time, providing a reasonable bid and completing the job the same day. I live out of the area and I really appreciate the extra effort Travis took to work with the tenants!
- Shelly Tinsley
Lafayette, CA
Sheridan Abad came by and quickly diagnosed and fixed my garage. Extremely fast and quality work. Sheridan was also helpful and explained the issues and solutions clearly and thoughtfully. 5 stars
- Jake Cerf
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Service Technician Team: Sheridan Abad
Lafayette, CA
On time. Courteous. Fixed the problem. Good explanation of the issue.
- Joann Stevens
Moraga, CA
Superb! Andrey was exceptionally proficient: pleasant, efficient, communicated well,very good work. Wonderful person
- Tom Trutner
Orinda, CA
James did a wonderful job and was very professional. Replaced springs on a very large and heavy wood garage door. Price was very fair and I would use them again.
- Sandy and steve Chan
Orinda, CA
Excellent and Knowledgeable Team. Provided excellent service and was patient explaining all functions! 5-Stars! Thanks.
- Joe Porter
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Service Technician Team: Mario Mojica
Orinda, CA
Travis did a good job . We are a happy customer .
- Robert Frank
Lafayette, CA
Travis was Professional. Smart and Quick Phil Murphy Lafayette CA
- Philip Murphy
Lafayette, CA
Paul Brinkman came out on a Saturday. It was afternoon on a very hot day and our garage door opener was not working! This would have left our double wide garage open waiting for repair. He was on time and pleasant to talk with. He explained what was broken and what was needed to get the door to move again. We were very happy with Paul's efficiency and enjoyed meeting him.
- Lynn Hesseltine
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Service Technician Team: Paul Brinkman
Orinda, CA
Outstanding service. Technician Travis Behn arrived really fast (15 minutes after call!). He was personable, knowledgeable and competent. Fixed my tricky problem (garage door was jammed cockeyed inside the opening), and refastened the hinge to the jamb. Works better than before it broke. Would not hesitate to recommend.
- Andy Ferguson
Lafayette, CA
Travis arrived on time… 8:00am and finished the job at 9:00am. Travis was friendly and did a neat job. I would recommend him to anyone in need of a garage door repair.
- David Fujita
Orinda, CA
I placed a call to Precision for a service visit on Monday. I received confirmation a technician would arrive Tuesday between 4-6Pp. Paul B arrived at 4:30p. We discussed my garage door situation. Paul listened, and presented me with 3 options and associated quotes. I selected one and asked when we could start. Paul said immediately. He had with him on the truck all the parts needed for my job. He let me know when he expected to finish, kept me informed along the way, and completed all the work on time. This was one of the best experiences I've had with any service company. I highly recommend Precision Door Service, and will use them for all my garage door needs. Rob K. Orinda
- Robert Kline
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Service Technician Team: Paul Brinkman
Moraga, CA
Travis did an excellent job of servicing our door. His expertise and professionalism was a real relief in knowing we were getting good service.
- Alex Arnold
Moraga, CA
Service was to replace the hardware. Very nice experience and would call for your services again. 5 Stars
- Pennie Davis
Lafayette, CA
Had a very good experience with Precision. Easily scheduled a same day repair. Tech's were not only on time, but early. The provided a time frame to complete the repair and were right on schedule. Finally, they reviewed all the work they completed and made recommendations on how to maintain the mechanics of my garage door system. Both tech's were friendly and professional.
- Bob Flynn
Lafayette, CA
All according to plan from the appointment to the call from Paul telling me when he would arrive, to the neat truck, masked, touchless transaction, complete walk through of the inspection and repairs needed, quick quote and efficient repairs - left me with a quiet, gliding door that I expect to last another 15 years or more.
- David Pinkham
Lafayette, CA
The most efficient service call I've ever had, prompt, pleasant, and best of all I didn't need to replace my 33 year old garage door. James explained everything to me, replaced parts, tightened up things, and advised me on maintenance. I highly recommend Precision and will tell friends and family.
- Karen Thomas
Product:
Lafayette, CA
Willing and able to help install custom garage doors that I fabricated myself. James was great at problem solving some of the technical issues that came about due to custom door construction. He was knowledgeable at making he necessary door, hardware and track adjustments to make the doors operate smoothly. i would recommend James in a heartbeat to work on my garage doors in the future.
- Bob Reuter
Moraga, CA
The Tech was not wearing a mask when he came to my home. I did not receive a check list of what was inspected for my records. i felt the service charge was to high for the service given. i felt the company should have ordered the part needed for me to in stall, so it would be the correct part. That would have been a better service best practice.
- Joseph Warzeniak
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Lafayette, CA
I had dealt with Contra Costa Door for over 20 years for maintenance / service - when I really needed them, their emergency response was 48-72 hours before I may hear back. Precision answered immediately and a technician (Phillip) was out within one hour (Saturday early evening) - he was very professional and handled the problem in short order. Super pleased.
- Richard Adams
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Service Technician Team: Phillip Nguyen
Orinda, CA
From Laura who answered my frantic call to Sheridan who came to my rescue! If I could give them 10 stars, I would. Thank you so much. Everyone was very nice, sympathetic and professional! Thank you again!
- Lisa Fitzinger
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Service Technician Team: Sheridan Abad
Moraga, CA
Daniel Yang, the technician who came to service my garage door was very professional, helpful, and took time in trying to save me money. He couldn't of been better! I give him and Precision high marks!!!
- Michele Vellrath
Product:
Orinda, CA
Your ad helped me find you for a Saturday visit and need. Your service rep promply helped me solve the electrical problem with my door. Paul Brickman came when promised and solved my simple electrical problem. In the process he helped assess other potential ware problems which I did not choose to address at this time but will not hesitate to address in the future if needed. He was very helpful and pleasant in everyway including a review of your pricing and parts structure and especially to help me choose the level of service you provide. Thanks, sincerely. Bill McCord call again when
- Bill Mccord
Lafayette, CA
Paul Brinkmanship did an excellent job late in the evening. Very knowledgeable and courteous.
- Jim Reiter
Orinda, CA
It is always nice that a company can come do an important repair within a couple hours of calling them! Tim, our repair expert, could not have been any more friendly. Very informative and explained everything including what the exact cost would be. This is not a fun or cheap repair but the price given was what we thought it would be so no "sticker shock". Excellent work was performed!
- Beth and Tim Eliason
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Moraga, CA
The 4 hour window is really large and I understand initially for the appt but day of and closer to start of window, a narrowing of the window would be helpful. I had a 1-5pm window so I left work at 12:45. At 4:20 with no contact, I called and was told, yes you are next and it should be soon. At 5:30 the technician called to say he didn't realize he had this appt and it was written on one of his manifests (or whatever your process is) and he was 30 min away. So at 6pm he shows up. He fixed my door but I am not convinced he oiled everything as I asked. All the hinges on the door panels still squeak and it seems pretty noisy when opening/closing considering it was just repaired. I will say the tech was very nice and apologetic and gave me a discount for the miscommunication.
- Kristina Botsford
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(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Prompt, professional, and efficient garage door service. Travis has provided continuity with our garage door service for several years. He is very knowledgeable, resourceful, pleasant, and timely in his assessment and repairs. We will continue to recommend and use Precision Garage Door service going forward.
- John Lennox