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Read what people are saying
about Precision Garage Door in:

Lafayette Area, CA

Precision Garage Door of East Bay
has received 60 reviews, averaging 4.85 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Brinkmanship did an excellent job late in the evening. Very knowledgeable and courteous.
Jim Reiter
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It is always nice that a company can come do an important repair within a couple hours of calling them! Tim, our repair expert, could not have been any more friendly. Very informative and explained everything including what the exact cost would be. This is not a fun or cheap repair but the price given was what we thought it would be so no "sticker shock". Excellent work was performed!
Beth and Tim Eliason
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The 4 hour window is really large and I understand initially for the appt but day of and closer to start of window, a narrowing of the window would be helpful. I had a 1-5pm window so I left work at 12:45. At 4:20 with no contact, I called and was told, yes you are next and it should be soon. At 5:30 the technician called to say he didn't realize he had this appt and it was written on one of his manifests (or whatever your process is) and he was 30 min away. So at 6pm he shows up. He fixed my door but I am not convinced he oiled everything as I asked. All the hinges on the door panels still squeak and it seems pretty noisy when opening/closing considering it was just repaired. I will say the tech was very nice and apologetic and gave me a discount for the miscommunication.
Kristina Botsford
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door was not working properly. It came down on the back of my van as I was backing out one morning. This caused the bottom seal to slightly break. I called Precision the next morning and 4 hours later, Garrett R. came to fix my garage door. Garrett was fantastic! He was friendly, knowledgeable and able to fix my garage door in a timely manner. He also gave me great tips on how to keep my garage door running smoothly! I will definitely call Precision again if I need their help in the future!
Khae Cheng
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very efficient and knowledgeable service person Did not oversell on items we had replaced a couple of years ago. Arrived when he said he would and did the work within a coupe of hours.
Roger Deeney
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door opener was not working so I called Precision and they came right over. This is great! But......I was told that I needed new springs and rollers so after thinking I was going to spend $50 or so on an opener, I ended up spending $1100!! James, the Tech was amazing and fixed my door in no time. He said that he did not fix prices but OMG. With earthquakes and fires this year, I need a door that works but the prices were very high.Thank you James for great service.
Rob Warehouse
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Definitely Diamond Certified quality & workmanship. Highly recommend Percision Door.
Paul Derby
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario was great. Courteous, knowledgeable, knew exactly what I was asking for (latest tech) and installed it the same day. It could not have been better. 5 stars!
Carlton Robinson
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response (I called at 7 a.m.; got 8 to noon window and tech arrived about 10:40). Mario diagnosed a failed door opener-- he even unplugged to re-set before proceeding. I was told online your service call could be applied to purchases; initially he offered half off the service call but did take off the whole amount (I believe I was told during initial call this would be the case). Nice guy -- quiet, polite and worked fast. I should have offered him a wet rag to clean his hands though-- its hard to want to shake when they're dirty! You replaced our door springs in April 2017; nothing personal, but I hope I don't have to see you again soon!
Cathy Dausman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision for years I have aleays had reliable and courteous service.
Victor Emmerich
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cem arrived within 4 hours to repair the springs on my garage door. He was professional, polite, knowledgeable and efficient. The repair was completed within 45 minutes, and I will definitely use them again, if a garage door problem occurs.
Sherry D
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with your staff Chewy this morning, who came to replace the door springs and presented us with a detail proposal for the replacement of two doors. He was professional and knowledgeable and courteous.
Ernest Lam
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Job!
John Schilling
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cem came to my house on time and was incredibly respectful and professional. He did an excellent job and I will definitely recommend this garage door service to my friends and family.
James Zapanta
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and talented and professional service man.
Philip c Crosby
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My initial call was handled quickly and a time provided for a technician to look at my problem. The technician arrived on time at about 4PM on a Saturday afternoon. His name was James and he did a remarkable job in about 1.5 hours of rebuilding springs and bearings and getting the door operating better than before. Additionally he delineated some improvements that would get it working even better in the future which I will likely do.
Rick Shriner
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Love your same day service. your employees are the best .Courteous and knowledgeable.
Victor Emmerich
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was efficient and professional. I recommend Precision Doors whole heartedly.
Kristi Mccombe
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cody was fantastic . Very creative Nice young man
Patrick Gilligan
A Response from: Pat Prendergast

Patrick - "Fantastic". Love that word. We work hard to be fantastic on every job. Thank you. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James Walker, the service technician, came to replace the bottom, worn out weatherstripping from both of my garage doors. He cleaned up the bottom rails and installed the new strips as well as end caps on the strips, which had never been done initially by a different installation company. He pointed out several deficiencies in the operation of one of the doors that would impact its longevity and suggested a tune up. He worked diligently and now my door open and closes much quieter and fits tight up against the frame, which it didn't previously. He was courteous, efficient, and explained the workings of the door to me and my husband. I am so pleased to have found a garage door service company and technician committed to excellence. , and ask for James.
Joann Maloney
A Response from: Pat Prendergast

Joann, Thank you. As a local family business we know it can be a little unsettling to invite a stranger to your home. That is why we background check every employee, drug test and constantly monitor technician's performance. Technicians like James are what we produce through all our processes. Your words - " Look no further than Precision Garage Door" are what we strive for on every job. Thank you.

Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The initial sales call was prompt, professional and to the point which I greatly appreciated. They delivered and installed my new garage door as scheduled and the installer was fantastic! Couldn't be happier with the service, quality, look of my new garage doors. Thank you, Ed
Edward Corallo
A Response from: Pat Prendergast

Ed, Thank you. At Precision Garage Door we strive to be the most professional company in the garage door business. So you can spend your time on other endeavors.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was fast and efficient. He did an excellent job! The telephone communication with Precision Door was outstanding and the technician was on time. We heard about and chose Precision Door Service based on a friends recommendation.
Chester Jung
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was terrific and very professional. Heard about Precision Doors from Google and chose them because i needed service fast. I would definitely recommend Precision Doors to all my friends and neighbors.
Bruce Forbes
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was great. Very informative and very professional. Pleasant having him service my garage door.
Lorraine Young
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door works like a charm now. Paulino was very courteous and prompt. Thank you Precision Door Services for being able to get our garage door fixed.
Ahmeral Saued
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aramis was great! He arrived before my scheduled appointment time! He greeted us with a smile and started evaluating the situation. He said that our springs were too loose and almost ready to break! Ouch! That was the reason for our garage door opener having a hard time opening our garage door! When he was done he took us through his job and was able to complete it in a timely fashion! Glad we found Precision Door Services, we would highly recommend them to our friends and family.
Claudia Norton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon our technician was very professional and just a nice person to interact with. Excellent service on our garage door! Highly recommend!
Ralph Schwarz
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had my spring break when i came home from work. Precision came out fairly quickly and had all the parts to repair the garage properly. I highly recommend.
Martin G
Service Provided:
Garage Door Opener Install
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We've used Precision many times before and continue to be a loyal customer.
James Lautz
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon was on time and did excellent work fixing our garage door. He was courteous and a pleasure to deal with.
Henry Chew
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
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