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about Precision Garage Door in:
Lafayette Area, CA
Precision Garage Door of East Bayhas received 106 reviews, averaging 4.85 Stars:
Lafayette, CA
Lafayette, CA
Very impressed with technician. Issue was “user error” which saved $$ and performed unplanned but necessary maintenance during visit. Technician was polite, knowledgeable, and even cleaned the door!
- Vanna Conrady
Lafayette, CA
You guys (and Kate who took my call) are the best! We came home from a trip yesterday to find that one of our garage doors (2 years old!) was not functioning. Everything else in the garage was working as was the other garage door. After having seen your ads many times on Channel 2 I knew who I was going to call, so I put myself in front of the tv with pen and paper in hand and almost immediately there was your ad. I wrote down the number and called (8:45ish am). Kate answered my call, collected my details and sent a technician out who arrived less than one hour later! We were amazed. He was professional, personable and ready for the task. An hour later we were "back in business! So happy with your service, I'll highly recommend you to anyone who asks.
- Suverne Griffiths
Orinda, CA
Precision installed my garage door and opener 4 years ago. I have had a few problems with it, however, I do credit the service given to me for repairs. Not happy with some of the performance of the product but the Techs have been fantastic. Very timely on arriving to my home as well as informative and professional. Just yesterday Patrick assisted me on a repair. He was meticulous in his review of potential problem and very thorough in all the explanations he gave me. I trust that the repair will work. He was fantastic! Nancy M.
- Nancy Migneault
Moraga, CA
Carlos larios was on time polite. Explained the whole process to me. I would recommend him to friends and family. Thank you Pat . Moraga
- Pat Fela
Lafayette, CA
Carlos was very informed, courteous, and professional. He explained all the options very clearly. I will definitely call them again.
- Sherry Dumke
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Service Technician Team: Carlos Larios
Lafayette, CA
I'm a returning customer and once again received excellent quality service. Sheridan, the tech, was polite, efficient, and knowledgeable, educating me a bit on how the door works. I will continue to be a regular customer--not that I need service that often.
- Karen Thomas
Lafayette, CA
Same day service!!! Carlos, the technician was excellent and walked me through the entire process while giving me options. We were not prepared to replace the door as waiting for our exterior paint job to be completed but will certainly use PGD again! Happy client! Donna
- Donna Elliott
Lafayette, CA
We called and were able to have someone come out in the hour. They addressed the problem and were able to fix everything immediately. Very professional and efficient.
- Kim Hamill
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Service Technician Team: Patrick Leahy
Orinda, CA
Travis was absolutely incredible. I had been putting off dealing with my garage door system for a long time and it finally just gave us so much trouble that we had to do something. I booked an appointment online with Precision. Travis let me know by phone and text when he would arrive, which was exactly within the time given. He took a lot of time to review the situation and go over it with me. I figured I'd have to make another appointment to implement the fixes he recommended but he said he had everything he needed, including a new motor (!), with him and could do it now. He spent the next hours painstakingly putting the new system in place and then walked me through all the things I needed to know. Travis was a true professional in every sense of the word and did a fantastic job. I'd recommend him and Precision wholeheartedly. Thank you!
- Janet
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Service Technician Team: Travis Behn
Lafayette, CA
Travis called in advance of appointment addressing garage door problem. Excellent presentation as to items of immediate concern (needing replacement) and as he progressed with repair, advised of additional parts that would need replacement in due time. As we discussed matter, it was clear to proceed now! Will definitely recommend Precision to neighbors and friends and if possible, request Travis as the lead tech. Service Performed - spring,opener,cables.etc.
- Robert Taiariol
Orinda, CA
I had a 5 star experience with Bachir of Precision Garage Door! I was able to receive same-day service. Bachir patiently and fully explained the various issues and corrective repair measures after carefully examining our garage door. Some of the issues I was aware of but Bachir was able to identify other problems I was unaware of. The repair was completed within the provided time-estimate. If you have a garage door problem, you won’t go wrong with Bachir @ Precision Garage Door!
- Jeff Mcguire
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Service Technician Team: Bachir Gharbi
Lafayette, CA
Very responsive, arrived on time, diagnosed the issue immediately and provided two different options to solve my issue. Completed the work in a timely fashion and were super professional all the way along. Will def. use these folks in the future
- Rob Leibo
Orinda, CA
Arrived very quickly to assess the issue and proceeded to repair. My tech was outstanding.
- Nancy Migneault
Orinda, CA
The thing I liked best was a less than 1 minute wait time on the phone before getting through. Then the appointment was next day, the fellow showed up within the window, and fixed the problem for a reasonable price right then and there. He even had a second opener to replace one that I've lost.
- Ralph Berger
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Service Technician Team: Patrick Leahy
Lafayette, CA
These people are crooks. My 80 year old mother with dementia called them to reprogram her garage door openers. A job that takes about 30 seconds for each door opener, she had two. They charged her over $200 to do this! Do not use these crooks. They take advantage of old people with dementia. Very rude.
- Maureen Van westrop
Orinda, CA
Carlos Yow was courteous and professional when explaining what needed to be replaced and why. He completed the work efficiently in the time he said it would take. The garage door runs smoother then it did before. Thank you!
- Natasha
Lafayette, CA
We called them based on their TV ads for a door opener that did not work. They sent Carlos out the same day and he provided us with several options of replacing the old opener. He was very professional and the company was very easy to work with. Highly recommend them. R. Elliott
- Roy Elliott
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Lafayette, CA
I was very pleased with the process from first call to completion of the project. Mario called about 25 minutes before he arrived, so I was ready for him to begin his assessment. No wasted time waiting and wondering. He quickly determined the best opener and other repairs to get the door working as it should. I had a few questions about the new system which he answered clearly and politely. Mario assisted with setting up the car openers which was appreciated. Very happy with this experience in general.
- John F
Lafayette, CA
Prompt, professional, and efficient garage door service. Travis has provided continuity with our garage door service for several years. He is very knowledgeable, resourceful, pleasant, and timely in his assessment and repairs. We will continue to recommend and use Precision Garage Door service going forward.
- John Lennox
Orinda, CA
Needed new garage door opener and replacement of springs and maintenance of garage door. Work done in a timely and efficient manner. Carlos, the Precision technician, was friendly and knowledgeable and explained everything that needed to be done. After the work was completed he explained what was done and showed the features and how to use the new equipment. Thank you.
- Gayle Shiba
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Orinda, CA
This is a GREAT company. We have used them several times, and they are always reliable, on-time and knowledgable. Today James called prior to arriving, arrived when expected, and quickly and efficiently fixed our garage door issue. I recommend Precision Door to EVERYONE!
- James Lautz
Lafayette, CA
Very responsive to set appointment, service was professional and I felt the tech was very knowledgeable and quick.
- Philip Murphy
Lafayette, CA
Thank you Travis for showing up on time, providing a reasonable bid and completing the job the same day. I live out of the area and I really appreciate the extra effort Travis took to work with the tenants!
- Shelly Tinsley
Lafayette, CA
Sheridan Abad came by and quickly diagnosed and fixed my garage. Extremely fast and quality work. Sheridan was also helpful and explained the issues and solutions clearly and thoughtfully. 5 stars
- Jake Cerf
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Service Technician Team: Sheridan Abad
Lafayette, CA
On time. Courteous. Fixed the problem. Good explanation of the issue.
- Joann Stevens
Moraga, CA
Superb! Andrey was exceptionally proficient: pleasant, efficient, communicated well,very good work. Wonderful person
- Roxanna Trutner
Orinda, CA
James did a wonderful job and was very professional. Replaced springs on a very large and heavy wood garage door. Price was very fair and I would use them again.
- Sandy and steve Chan
Orinda, CA
Excellent and Knowledgeable Team. Provided excellent service and was patient explaining all functions! 5-Stars! Thanks.
- Joe Porter
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Service Technician Team: Mario Mojica
Orinda, CA
Travis did a good job . We are a happy customer .
- Robert Frank
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Sheridan was very professional, and fixed the garage door very promptly. He's definitely an asset to your company!
- Anthony Beverly