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about Precision Garage Door in:
Walnut Creek, CA
Precision Garage Door of East Bayhas received 126 reviews, averaging 4.87 Stars:
Walnut Creek, CA
Walnut Creek, CA
Called Contra Costa Door (original installer) to fix broken spring on 25 year old garage door. To my surprise I was connected to Precision Garage Door. The person I talked to set up a convenient time for me to have a technician repair my door. Approximately 20 minutes before my appointment, Carlos called me and told me that he was on his way. When he arrived (on time!) he scoped out the problems and explained to me the what repairs were needed and different options for repair/service and a separate cost estimate for each option. I chose the service that I wanted and within an hour or so, the job was completed and done right! Thanks to Carlos for his skills and his professionalism. Carlos was very courteous and represents Precision well. Good work ain't cheap, but cheap work ain't always good. Carlos did good work!
- J Jackson
Walnut Creek, CA
It feels like this company is practicing the price grabbing or bait/switch. When I called, the office person only informed the service charge of 69.95. When the technician came, there was a minimal labor cost of 89.95 in addition to the service charge. I called the office and only got pushed back saying the office does not know the labor cost and it will ONLY be determined by the technician. Surprising, surprising....
- Ronald Wolberg
Walnut Creek, CA
Patrick was fantastic! Everything went smooth, it works perfect and I could not be happier.
- Charlene Lenk
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Service Technician Team: Patrick Leahy
Walnut Creek, CA
I want to tell you that the man you sent to work on my garage door was one of the most courteous and professional person that I have encountered in a long time. For your records - his name is Salvador. If and when I know of anyone that needs help with their garage door, I will certainly recommend your company.
- Joy Monroe
Walnut Creek, CA
Great experience. I had a broken spring and called Precision, someone answered took my information and 3 hours later, James arrived. He gave me a quote and an hour later he finished replacing both springs and upgraded my old rollers. My garage door never worked or sounded better! Professional, on time and quality work. Couldn’t be happier with the service.
- Bill Oneill
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Walnut Creek, CA
Precision Garage Door is my go to company for any garage service I need. From the dispatcher who answers the phone to the person who does the work all are very courteous, professional and knowledgeable. I especially like same day service which they always provide. I have always been happy with their service, from garage door openers to replacement of springs. They do good work and clean up after themselves.
- Sharyn Delano
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Service Technician Team: Raul Duenas
Walnut Creek, CA
2500 for 1 hour of work. Complete scam. Parts couldnt have cost more than a few hundred dollars. Installed in 1 hour, 2500 dollar bill. Avoid at all costs, price gougers.
- KS
Walnut Creek, CA
On time, completed quickly, all good.
- Jim Mateer
Walnut Creek, CA
Sheridan fixed our garage today and was great! He arrived at the beginning of the appointment time and called us in advance. He was fast, courteous, and knowledgeable. Highly recommend!
- Monica Klemann
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Service Technician Team: Sheridan Abad
Walnut Creek, CA
Patrick Leahy was great. Quickly looked at all the moving parts of my garage door and determined there was more than 1 problem with my 22 year old door and opener. He explained everything and showed me the problems. Within 3 hours he replaced the opener, the coils and the springs and fully lubricated the rails and hinges. His trainee Raoul was really good too. Super impressed with both of them. They were very friendly and patient as I asked several questions while they were here. I am so happy with my door now, way less noisy and really smooth as it goes up and down. I also really like that Precision answered their phone late on Friday night of Christmas weekend and the techs came first thing Monday morning. Strongly recommend Patrick and Raoul and Precision.
- Linda Healey
Walnut Creek, CA
Sunday morning and the garage door isn’t working. Precision was able to get a tech out that day, assessed the problem and fixed it within a couple hours. By the afternoon, it worked like new again! Friendly and fast service!
- Kevin Wilk
Walnut Creek, CA
Mario was great! He was courteous and professional and explained everything beforehand. We needed a new garage door unit installed and it looks and works better than expected! Precision Garage Door was a no-brainer as we've used them before and they even responded on a Sunday! Very happy!
- Ken Nodder
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Service Technician Team: Mario Mojica
Walnut Creek, CA
Very professional - starting with the ad than ran in Home Concepts - I made the call to Precision Garage Door right after seeing their ad. I was able to talk to a real person Jenniffer at about 8PM - she answered all of my questions and took the time to answer any of my concerns. She set up the appointment for the next day as I requested. My service technician Antonio arrived right on time - during the window of time Jenniffer had given me. He was great to the point and provided me choices before the quote - he was ready to fix or just repair an give me honest answers to whatever I decided to do.
- Steve Grimshaw
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Service Technician Team: Antonio Mendoza
Walnut Creek, CA
Our technician was excellent, courtesy and knew exactly what to do to fix the problem
- Pete Mazzetti
Walnut Creek, CA
Antonio arrived right when he said he would. He was polite and clearly told me what the problem was. He also did a security check and identified other issues that might need attention. He clearly described the various repair options for me to consider and gave me an estimate of the time it would take to repair. He installed a new drive motor for our door, replaced our worn rollers and wired a new keypad. He did everything in less time than he had estimated. I highly recommend Precision Garage Door to anyone who has a problem. If you are lucky Antonio will be assigned to your work.
- Dave Blanchard
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Service Technician Team: Antonio Mendoza
Walnut Creek, CA
Came out say day, even towards the end of the work day. Sterling was very helpful, friendly, and explained everything he was doing. Got the work done quickly and everything worked to perfection. Employees like Sterling make this a great company.
- Paul Dibari
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Walnut Creek, CA
Precision is Great! Repaired equipment at prior home. A+ Installed equipment at current home A+ Today I messed up the codes on my door pad and remotes. Same day service! How great is that? Thanks Travis!
- Bob Bordon
Walnut Creek, CA
Sheridan Abad Installed new garage door opener, springs and other parts necessary to update an old system we had. Sheridan did an excellent job! He was on time and completed the job in a timely, efficient manner.
- Steve Davison
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Service Technician Team: Sheridan Abad
Walnut Creek, CA
Outstanding service! came out right away. Travis was excellent, explained all the issues, fixed the door with the right cost effective solution.
- Jenny Harezlak
Walnut Creek, CA
I phoned with my problem this afternoon. A technician came out and was able to diagnose the problem right away. He gave me 3 different quotes. I chose the service option that best fit my budget. He finished the job in a timely manner and now I have a working garage door again. Hooray!
- Liz Chaffee
Walnut Creek, CA
Mario was a good communicator prior to his arrival. He was very nice and professional. Explained the issue and resolution clearly and stated the rest of the door was ok. Took him about 45 minutes to complete the inspection and repair. Very good experience with Precision Door and Mario
- John
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Service Technician Team: Mario Mojica
Walnut Creek, CA
James is fantastic. He explained everything then took the time to give me 3 options and explained each in detail. He did an incredible job and left the garage cleaner than when he started. I highly recommend this company! Thank you!
- Gene Stoegbauer
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Walnut Creek, CA
To have your call answered by a person is always a good start in today's world. To have someone come out same day on a weekend (no extra charge for weekend) is even better. Sheridan came out and explained the issue. Not the opener as suspect but the drive mechanism. The door had simply fallen, crashing down. Scared the heck out of my 94 year-old mom. But Sherdan inspected the door itself and said it was okay, no need to replace. It wasn't cheap but knowing this company has a solid reputation, is Diamond Certified, Angie Approved, made it easy for me to just go with them and not waste a lot of time getting other estimates. Sheridan was great with my mom and had her garage door back in business in a couple hours. He applied all possible discounts, including Senior Discount. I will use Precision again when needed.
- Kelly
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Service Technician Team: Sheridan Abad
Walnut Creek, CA
Very good efficient service!!!Thanks
- Chris Cowles
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Walnut Creek, CA
I have used this company over and over and they are wonderful. Fast, polite, do not overcharge, clean. I HIGHLY recommend them. Especially Sheridan who came out the last two times. Great guy!
- Ed Leiken
Walnut Creek, CA
Pretty stressful start to the wknd when our garage door’s overhead torsion spring cracked. Called Precision and was lucky to get in their books for same-day service. I was slated from 4-8p window but got even luckier when Travis Behn showed up at 2pm. He came over and was very courteous and built trust right away. He qualified us and assessed everything 100% before making the right recommendation. He did not pressure us but instead guided us into what was the best solution. Pricing was very fair and Travis worked expeditiously to get the job (torsion springs, shaft, rollers/wires) done in about 2.5-3 hours. Garage has never operated this well and he even made recommendations for future longevity. Highly recommend Precision and Travis!
- MY
Walnut Creek, CA
Tech was awesome, helpful and professional. Rare combination, thank you.
- Tim Hogan
Walnut Creek, CA
James walker came here to fix our garage door this morning and he was very helpful, explained to us what needs to be done and did an excellent job!!! He rates tops in our vook and if we ever have anything else on our garage door, we will call on your comoany again and ask for James!!!
- Paul & rhoda Yee
Walnut Creek, CA
I chose your company because you have a 7/24 service and I could speak to a live person. That's important to me. My emergency garage door opener was not working and the lock had to be replaced. Your employee, Travis, came and did a very good job. He was courteous, professional and pleasant. The lock was replaced and the work was done well and in good time. He explained to me how to work it and I am pleased.
- V. Remedios
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Outstanding service. Within 30 minutes of making an appointment, Sheridan Abad, the Technician showed up and replaced the broken spring and other assorted parts that were worn out. Spent about two hours to complete the job. Service couldn't have been better.
- Joel Gordon