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Read what people are saying
about Precision Garage Door in:

Walnut Creek, CA

Precision Garage Door of East Bay
has received 97 reviews, averaging 4.92 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose your company because you have a 7/24 service and I could speak to a live person. That's important to me. My emergency garage door opener was not working and the lock had to be replaced. Your employee, Travis, came and did a very good job. He was courteous, professional and pleasant. The lock was replaced and the work was done well and in good time. He explained to me how to work it and I am pleased.
V. Remedios
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was superb. He arrived on time, diagnosed the problem immediately, explained it in detail, and fixed it to our full satisfaction in a very short time period.
Rex Beach
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

7/24 service is true and efficient , from the first call until job done, was a great experience . I Made the call at 8 pm , James and Matt showed up next day 8:30am , James called me 30 minutes before arrival. Very professional and polite, they did the job assessment and gave me a quote for repair on a spot and not even 2 hr later job was completed. Thank you so much James and Matt !! (PDS)
Nino Lukic
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul came early. He completely explained what the problem was and my choices for repair depending on how many items I wanted to replace. He was courteous, and cleaned up well. Before he left he explained how the new opener worked. I would recommend Paul and Precision to anyone who needs their garage door repaired.
Carolee Grove
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company. This is the second time we used them. Very fast, polite, clean. He wore a mask was on time, and the door is quieter than it ever was. I will definitely use them again and give them my highest recommendation.
Ed Leiken
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision put in a new garage door at my home three years ago. For the second time, a roller on one side got off the track. James was the representative who came to make the repair. He was prompt, courteous and helpful in explaining what had occurred and what he had done to remedy the problem. Noting that the issue should have been corrected on the first service call more than a year earlier, he did not charge me for the repair. (As field manager, he is empowered to make this decision.) I appreciated his honesty and willingness to make things right without further expense to me. Good service can be difficult to come by; I was happy to phone the office to pass along a commendation as well as to write this review. As a customer, the experience definitely inspires me to refer the company to friends and family.
Hilary Baxter
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was drawn to Precision because of its outstanding reviews and ratings. They didn't disappoint. We had one issue but I knew our garage door system was about 20 years old and was on its last legs. Paul Brinkman came when promised, identified the issues, gave me various options, we talked those options through, and a couple of hours later I had a new garage door opener, new springs, and a keypad on the outside. First rate service, great warranties ... I couldn't be happier!
J. Richards
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was incredible so professional and friendly! He explained everything and did a great job! Thank you
Maria Amini
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our Garage door opener had an unfortunate breakage today and we were unable to open our garage door. Sheridan Abad from Precision Door Service came out on the same day (Sunday) and was able to repair our Garage door opener. Sheridan helped us move items and did a excellent job. He was friendly, clearly explained the repair needed and was a pleasure to work with. This is an example why we have stayed with Precision Door Service for so many years. Thanks!
Bob Jinkins
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You sent the right person. Good job. Dan
Dan Black
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You know that helpless feeling when your garage door spring goes kaput? Call Precision Door. I phoned prior to 8:00 a.m. and Tim appeared at my house by 9:30 a.m. He replaced the springs and installed a new opener on my second door. I can't wait for the other door opener to bite the dust. This new one is SILENT. I highly recommend Precision Door. They have everything they need with them, are prompt, professional, and courteous. This is the second time I have used them and I couldn't be happier.
Sharyn Delano
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Danny was very thorough and helpful. Indicates
Jack Hockel
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was knowledgeable, diagnosed the problem immediately and solved it quickly. Many mahalos!
Caroline Kane
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had an old garage door replaced by Precision Garage Door. Both Al, the estimator and Solomon, the technician , were very professional when they came to the house. The office staff I spoke with was friendly. Solomon, the technician, demonstrated expertise on the install and had it all done in less time than I thought he would. Not only does my new garage door look beautiful, but it is perfectly sealed all around. I only wish I had called sooner to do the job. Thank you to the team at Precision Garage Door that stalled my garage door.
Suzanna L.
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called at 10:30 and Rep arrived at 1:00pm to address our issue. Spent a bit more than what I initially thought we would spend but in the end it probably made sense to update our system as it was a bit old. Jerry was very friendly and did a quality job. He was very good at explaining what he was doing and why. Very courteous and professional.
Mark Lynch
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was truly astounded at how fast I was able to get my garage door opener replaced during Covid times! This was very distressing prior to finding Precision. My broken garage door opener was likely decades old and certainly pass the point of repair. There were no springs and the rollers were completely messed up and askew. The pushbutton opener on the wall was a disaster. Basically everything about my garage door opener except the rails had to be replaced. Since the garage is a place where we secure certain belongings in addition to cars, tools etc., the fact that we couldn’t close the garage door was a huge problem. Our technician was James Walker. He was very professional in addition to being cautious with social distancing. He showed up with a mask on and rang the doorbell then backed off the front porch and politely waited for me to open the door. The entire experience was very worthwhile. And now I have a fantastic garage door opener. It feels so good!
Melanie Siemon
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door springs broke I had James at my house diagnosing and fixing the issues less than 24 hours from when I called. I appreciate the quick response and my garage is working great and runs quieter with the new installed parts.
Nick B.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage Door Service was a great choice. Daniel, a courteous, hard working young man was our technician. He was efficient and informative. He went through all of our options so we could make quality decisions. He went through all the technical information so that we understood the features. I would recommend him and Precision Garage Door Service to all and or anyone. Thank you, Jon and Debbie Samuel
Debbie Samuel
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You did good! Van
Van Storer
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was fast and repair tech on sight in an hour and completed work in less than an hour. However, $1,100 for under an hours work and for what I thought was just a broken spring seems a bit steep. Not sure if I really needed all new wheels, cables or whatever else was changed. Kinda feels like I was taken for a ride.
Garrett Pearsall
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thnakyou for the prompt response,to get our garage door serviced,I deffintely will use you guys again,Paulino was very professional. thx mark Stahlnecker
Mark Stahlnecker
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were on time and Fixed the problem.
John Maritz
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario and his colleague did a great job explaining the problems with my old non-functioning door opener and the options for repair and replacement. They worked efficiently, finished the installation of the new opener and door springs within the estimated time, cleaned up the area, and then walked my wife and me through the installation of the iPhone app and the operation of the new opener. We were very happy with their work!
James Mills
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time... great professional job... top quality equipment
Tom Bishop
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan did a great job, explained everything completely and clearly, and worked fast. While the repair was more extensive than I anticipated, I'm confident I won't have to worry about any trouble or performance issue for a long time!
John Randolph
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for an expert, professional repair experience. Jerry is an expert in his field, and he exhibited the best professionalism and service we've seen in garage door repair. We plan to use again. 5 Stars.
C. Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip N. Did a great job. He quickly assessed the situation and performed the needed work. He explained everything and patiently answered my questions. The customer service was fantastic. I will definitely recommend this company to friends.
Debra Phelps
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When you have a broken garage door look no further for assistance! The service team beginning with call in, appointment scheduling and most importantly, on time arrival all serves to support my five star rating. The service tech, Mario, was very helpful and consultative as the door was inspected. I give him high marks for customer service AND job knowledge.
Terry
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was great and friendly. Explained clearly what happened and how he was going to repair.
Bijan Ahmadzadeh
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent. Came, Fixed, patient with my questions etc
Lawrence Weil
Service Provided:
Garage Door Repair
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