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Read what people are saying
about Precision Garage Door in:

Walnut Creek, CA

Precision Garage Door of East Bay
has received 106 reviews, averaging 4.92 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I phoned with my problem this afternoon. A technician came out and was able to diagnose the problem right away. He gave me 3 different quotes. I chose the service option that best fit my budget. He finished the job in a timely manner and now I have a working garage door again. Hooray!
Liz Chaffee
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario was a good communicator prior to his arrival. He was very nice and professional. Explained the issue and resolution clearly and stated the rest of the door was ok. Took him about 45 minutes to complete the inspection and repair. Very good experience with Precision Door and Mario
John
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James is fantastic. He explained everything then took the time to give me 3 options and explained each in detail. He did an incredible job and left the garage cleaner than when he started. I highly recommend this company! Thank you!
Gene Stoegbauer
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

To have your call answered by a person is always a good start in today's world. To have someone come out same day on a weekend (no extra charge for weekend) is even better. Sheridan came out and explained the issue. Not the opener as suspect but the drive mechanism. The door had simply fallen, crashing down. Scared the heck out of my 94 year-old mom. But Sherdan inspected the door itself and said it was okay, no need to replace. It wasn't cheap but knowing this company has a solid reputation, is Diamond Certified, Angie Approved, made it easy for me to just go with them and not waste a lot of time getting other estimates. Sheridan was great with my mom and had her garage door back in business in a couple hours. He applied all possible discounts, including Senior Discount. I will use Precision again when needed.
Kelly
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good efficient service!!!Thanks
Chris Cowles
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used this company over and over and they are wonderful. Fast, polite, do not overcharge, clean. I HIGHLY recommend them. Especially Sheridan who came out the last two times. Great guy!
Edward Leiken
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Pretty stressful start to the wknd when our garage door’s overhead torsion spring cracked. Called Precision and was lucky to get in their books for same-day service. I was slated from 4-8p window but got even luckier when Travis Behn showed up at 2pm. He came over and was very courteous and built trust right away. He qualified us and assessed everything 100% before making the right recommendation. He did not pressure us but instead guided us into what was the best solution. Pricing was very fair and Travis worked expeditiously to get the job (torsion springs, shaft, rollers/wires) done in about 2.5-3 hours. Garage has never operated this well and he even made recommendations for future longevity. Highly recommend Precision and Travis!
MY
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech was awesome, helpful and professional. Rare combination, thank you.
Tim Hogan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James walker came here to fix our garage door this morning and he was very helpful, explained to us what needs to be done and did an excellent job!!! He rates tops in our vook and if we ever have anything else on our garage door, we will call on your comoany again and ask for James!!!
Paul & rhoda Yee
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose your company because you have a 7/24 service and I could speak to a live person. That's important to me. My emergency garage door opener was not working and the lock had to be replaced. Your employee, Travis, came and did a very good job. He was courteous, professional and pleasant. The lock was replaced and the work was done well and in good time. He explained to me how to work it and I am pleased.
V. Remedios
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was superb. He arrived on time, diagnosed the problem immediately, explained it in detail, and fixed it to our full satisfaction in a very short time period.
Rex Beach
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

7/24 service is true and efficient , from the first call until job done, was a great experience . I Made the call at 8 pm , James and Matt showed up next day 8:30am , James called me 30 minutes before arrival. Very professional and polite, they did the job assessment and gave me a quote for repair on a spot and not even 2 hr later job was completed. Thank you so much James and Matt !! (PDS)
Nino Lukic
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul came early. He completely explained what the problem was and my choices for repair depending on how many items I wanted to replace. He was courteous, and cleaned up well. Before he left he explained how the new opener worked. I would recommend Paul and Precision to anyone who needs their garage door repaired.
Carolee Grove
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company. This is the second time we used them. Very fast, polite, clean. He wore a mask was on time, and the door is quieter than it ever was. I will definitely use them again and give them my highest recommendation.
Edward Leiken
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision put in a new garage door at my home three years ago. For the second time, a roller on one side got off the track. James was the representative who came to make the repair. He was prompt, courteous and helpful in explaining what had occurred and what he had done to remedy the problem. Noting that the issue should have been corrected on the first service call more than a year earlier, he did not charge me for the repair. (As field manager, he is empowered to make this decision.) I appreciated his honesty and willingness to make things right without further expense to me. Good service can be difficult to come by; I was happy to phone the office to pass along a commendation as well as to write this review. As a customer, the experience definitely inspires me to refer the company to friends and family.
Hilary Baxter
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was drawn to Precision because of its outstanding reviews and ratings. They didn't disappoint. We had one issue but I knew our garage door system was about 20 years old and was on its last legs. Paul Brinkman came when promised, identified the issues, gave me various options, we talked those options through, and a couple of hours later I had a new garage door opener, new springs, and a keypad on the outside. First rate service, great warranties ... I couldn't be happier!
J. Richards
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sheridan was incredible so professional and friendly! He explained everything and did a great job! Thank you
Maria Amini
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our Garage door opener had an unfortunate breakage today and we were unable to open our garage door. Sheridan Abad from Precision Door Service came out on the same day (Sunday) and was able to repair our Garage door opener. Sheridan helped us move items and did a excellent job. He was friendly, clearly explained the repair needed and was a pleasure to work with. This is an example why we have stayed with Precision Door Service for so many years. Thanks!
Theresa Jinkins
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You sent the right person. Good job. Dan
Dan Black
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You know that helpless feeling when your garage door spring goes kaput? Call Precision Door. I phoned prior to 8:00 a.m. and Tim appeared at my house by 9:30 a.m. He replaced the springs and installed a new opener on my second door. I can't wait for the other door opener to bite the dust. This new one is SILENT. I highly recommend Precision Door. They have everything they need with them, are prompt, professional, and courteous. This is the second time I have used them and I couldn't be happier.
Sharyn Delano
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Danny was very thorough and helpful. Indicates
Jack Hockel
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was knowledgeable, diagnosed the problem immediately and solved it quickly. Many mahalos!
Caroline Kane
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had an old garage door replaced by Precision Garage Door. Both Al, the estimator and Solomon, the technician , were very professional when they came to the house. The office staff I spoke with was friendly. Solomon, the technician, demonstrated expertise on the install and had it all done in less time than I thought he would. Not only does my new garage door look beautiful, but it is perfectly sealed all around. I only wish I had called sooner to do the job. Thank you to the team at Precision Garage Door that stalled my garage door.
Suzanna L.
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called at 10:30 and Rep arrived at 1:00pm to address our issue. Spent a bit more than what I initially thought we would spend but in the end it probably made sense to update our system as it was a bit old. Jerry was very friendly and did a quality job. He was very good at explaining what he was doing and why. Very courteous and professional.
Mark Lynch
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was truly astounded at how fast I was able to get my garage door opener replaced during Covid times! This was very distressing prior to finding Precision. My broken garage door opener was likely decades old and certainly pass the point of repair. There were no springs and the rollers were completely messed up and askew. The pushbutton opener on the wall was a disaster. Basically everything about my garage door opener except the rails had to be replaced. Since the garage is a place where we secure certain belongings in addition to cars, tools etc., the fact that we couldn’t close the garage door was a huge problem. Our technician was James Walker. He was very professional in addition to being cautious with social distancing. He showed up with a mask on and rang the doorbell then backed off the front porch and politely waited for me to open the door. The entire experience was very worthwhile. And now I have a fantastic garage door opener. It feels so good!
Melanie Siemon
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door springs broke I had James at my house diagnosing and fixing the issues less than 24 hours from when I called. I appreciate the quick response and my garage is working great and runs quieter with the new installed parts.
Nick B.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage Door Service was a great choice. Daniel, a courteous, hard working young man was our technician. He was efficient and informative. He went through all of our options so we could make quality decisions. He went through all the technical information so that we understood the features. I would recommend him and Precision Garage Door Service to all and or anyone. Thank you, Jon and Debbie Samuel
Debbie Samuel
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You did good! Van
Van Storer
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was fast and repair tech on sight in an hour and completed work in less than an hour. However, $1,100 for under an hours work and for what I thought was just a broken spring seems a bit steep. Not sure if I really needed all new wheels, cables or whatever else was changed. Kinda feels like I was taken for a ride.
Garrett Pearsall
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thnakyou for the prompt response,to get our garage door serviced,I deffintely will use you guys again,Paulino was very professional. thx mark Stahlnecker
Mark Stahlnecker
Service Provided:
Garage Door Opener Install
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