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Precision Garage Door of East Bayhas received 2248 reviews, averaging 5.00 Stars:
Oakley, CA
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Service Technician Team: Travis Behn
San Lorenzo, CA
I received repair service from Paolino in Hayward to replace a broken part on my door that set the limit for opening and closing. In addition the he lubricated all moving parts and tuned the motor. I did not understand all the charges on my invoice amounting to $434.90, so called Precision's problem solving number to talk with Miles. He said there was a refund due me of $69.95 for the service call itself. After several conversations, the refund was processed and I was notified of it. Miles worked to resolve this successfully for me. It's a good idea to call the post service number to resolve any question about the invoice charges, since they may not always be accurate..
- Lillian Bloom
Oakland, CA
My garage door broke at 6:30 in the morning. They were here and everything was fixed by 11 o’clock. It was amazing. He also did maintenance on the door while he was here. Very grateful.
- Starr Swindt
Brentwood, CA
Carlos was personable, professional and willing to answer all questions my questions. He was very thorough in analyzing what adjustments needed to be made to make the garage door open and close smoothly.
- Joelyn Rose
Antioch, CA
Polite told me what I needed and what I could wait on gave me information about what he was doing
- Kevin Rabb
Fremont, CA
I called them on Sunday morning and the Tech (Phillip) came out at 12:30pm. Phillip was very professional and knowledgeable. He provided me with 3 repairs options that were from least to more expensive and the pros/cons in choosing one over the other. The estimates were more than I had thought it would cost. The last garage door repairs I had were in 2018. I guess inflation and tarrif's have really increased the costs of everything. My prior Garage door repair company is closed on Sundays and on line it stated the first appointment was next Thursday. I was very happy Precision is open 7 days a week and appointments are within hours of calling them. I don't mind paying a more for good service. I use Precision again for my future repairs.
- Steven Lee
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Service Technician Team: Phillip Nguyen
Pleasanton, CA
We had your company install our garage doors in October of 2023. We love our doors! We were so pleased with the work and the outstanding professional employees of Precision. What made our decision to choose Precision Door was the warm, courteous, professional, very helpful sale rep. It was a joy to meet with him. It was NOT stressful like with other companies!! We just had a repair done on the main garage door and of course we were just as pleased. "Thank You Again"
- John & Diane Blunden
Union City, CA
Precision Garage Door Service responded almost immediately to my online request for service. Joel arrived within an hour and was courteous and professional. He installed new springs, cables, plates, drums and bearing rollers. Joel also tightened up some bolts on the door and adjusted the chain on my garage door opener. Everything was completed in under two hours!
- Melvin Louie
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Service Technician Team: Joel Jaimez
Newark, CA
Today we had Precision Garage repair service come to repair our garage door. The tech, Rodney Farmer, came and evaluated the problem and fixed the problem which the tech from the other company caused. Rodney really cared about what he was doing and found the screw which was put in the wrong way and caused our garage to almost tip off the tracks. The damage was severe but Rodney removed the damage and fixed the entire system and now it sounds like a brand new door. I am going to tell my neighbors to call Precision and ask for Rodney when they need garage repairs or replacement.
- Ed Benzola
Oakland, CA
One of the best customer service experiences that I have had in a long time! Repaired my garage door and installed a new garage opener with zero hassles.
- Kirk Crenshaw
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Service Technician Team: Carlos Yow
Fremont, CA
Paulino was plesant, professional and a very good worker. He did a good job fixing our garage door opener's spring and wheel replacements.
- Gary Gardner
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Service Technician Team: Paulino M
Fremont, CA
We were extremely satisfied with the service we received from Percision. Ronnie responded to us & kept us informed of his arrival & explained what needed to be replaced The job was completed in a timely manner
- Dean
Richmond, CA
I chose Precision Door again because I can always rely on the level of service provided. The service representative was very professional, patient, and informative. He explained service needed and provided options. He made sure I understood the work performed. Excellent employee!!!
- Donna Thomas
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Service Technician Team: Salvador Alvarez
Oakland, CA
Quick, friendly, excellent service. Joel even instructed me on how to maintain the garage door. He did an amazing job and explained everything to me. I was confident using Precision Garage Door based on their BBB rating of A+. Thank you.
- Linda Peltz
Castro Valley, CA
Bashir and Caleb were professional, thorough and polite. Bashir's knowledge was impressive. He explained my range of service options and provided some tips for reducing wear and tear on the garage door. My problem was quickly diagnosed and repaired. I will definitely call your company when I need a service visit.
- Mike Van Houten
Fremont, CA
We chose Precision door as we are past customers of Precision door and were impressed by James W’s knowledge, quality of workmanship and greatest of all his honest, humble and customer oriented service provided by him last time and again this time. He is a very valuable asset to your company and I bet your company owes a lot to him for growing your business. He should be rewarded for his service.
- Nand Gidvani
Piedmont, CA
Nathaniel Lapidez was an exceptional technician and I could not have been happier with the service. I will use Precision door again!
- Catherine Faust
Walnut Creek, CA
There is simply no other garage door firm in the Bay Area to even consider. These guys at Precision Garage Door are ALWAYS the best. I have called them for all of my family's needs and they always solve the issue. Never over sell, always ADVISE and give me options. Everything today was fixed to my 100% satisfaction by Bachir, who was a terrific representative. Polite, knowledgeable and efficient. He pointed out so many things to me today that I could do to improve door performance, lights suggested, batteries I should buy, etc. A real Pro!!!
- Robert Boyich
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Service Technician Team: Bachir Gharbi
San Ramon, CA
Both my garage door springs broke at once and my car was trapped in the garage. Precision Garage Doors responded in less than 10 minutes early (before 8am!) on a Sunday morning, had fabulous technician Carlos out in less than 3 hours. Everything is fixed and a few new items that I asked him to install taken care of beautifully, cleanly, and expertly. I am so impressed I’m considering updating my garage door. I could not be happier to have called them. Huge thanks for saving me today!!!
- Pat Deys
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Service Technician Team: Carlos Larios
Fremont, CA
I had my three garage doors tuned up and battery changed in one wall remote. Philip was the representative and was very personable and efficient. As well, he took the time to show us what he was doing so we could educate ourselves.
- Dolores Upton
Walnut Creek, CA
Always super fast to book, very organized and our tech, Patrick, was so friendly and did great work. He even set up programming things on our garage door we had never taken the time to do and wasn’t asked. Will use again!
- Caitlin Bartley
Antioch, CA
Sheridan came to “tune up” our aging garage door earlier today. It is old, had a serious sag, and could be heard for miles!! He diagnosed the problems quickly, offered options, applied no pressure as we discussed what to do, and was thoroughly professional! We now have a garage door brought back to life and we have already had neighbors comment on how quiet it now opens and closes. Don’t waste your time…give Precision a call and ask for Sheridan!
- Matt Riley
Pleasanton, CA
Rodney did a great job addressing our needs for installing new motor and maintenance. Treated us like family with excellent customer service .
- Sami Khoury
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Service Technician Team: Rodney Farmer
Berkeley, CA
Our garage door stopped working many months ago. We don't use it for our car, so we didn't prioritize fixing it. We had someone from another company come out to give us a quote, but they didn't seem to diagnose the problem correctly. Our technician took the time to really investigate the issue, looking carefully with a flashlight at all of the connection points in our garage. He capably and clearly explained our options for repair and the associated ballpark ranges for how long certain components were expected to last. This helped us to repair the necessary components of our garage door assembly without added cost. The technician arrived the day we scheduled service (same day!), and was able to complete the repair on the spot since the necessary parts were on the truck. We are extremely pleased with the work!
- Laura Veit
Oakland, CA
The garage door in our newly purchased home failed on a Friday night. We called on Saturday morning and by noon, Travis & his trainee (I’m sorry I forgot his name) arrived to troubleshoot the issue. He is a true professional and experienced technician! In addition to patiently helping me understand how all the mechanical components work & their failure points, he quickly identified some issues in need of replacement for our 25 year old garage door as well as helping me weigh pros/cons of replacing the old (but working) motor with a new one. Within a few hours, Travis installed a new (and quieter) belt driven motor, new springs, new keypad, new cabling, and reinforced a weak & saggy spot in the center of the door. He took the time to walk us through how to use everything and programmed our remotes, car, and keypad. He even took notice of some military memorabilia I had in the garage and gave me a 10% military discount! I couldn’t be more satisfied with the outcome and customer service interaction we had with Travis. Highly recommend Precision!
- Cat Looper
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Service Technician Team: Travis Behn
Livermore, CA
Carlos did a terrific job in replacing my old worn out garage door opener.
- Jeffrey Kass
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Service Technician Team: Carlos Larios
San Lorenzo, CA
Mr Paulino came out once again to lubricant and explain to me in detail how it’s done, he did it the first time just didn’t pay attention Thanks for you everything Precision Garage and door
- Maria Granados
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Service Technician Team: Paulino M
Martinez, CA
Your representative was amazing. He explained what was causing our current problem and how we should chose both its replacement and our next new garage door in the very near future. Financially we could not make the purchase today, but because of the extreme professionalism and courtesy of your representative Mr. Bachir Gharbi, Precision Garage Door Service will be our choice.
- Jim Jeffery
Fremont, CA
Hi my comment is for Caleb I just want to say what a great job came in found the problem. Very detailed we are very satisfied with the service of our door again thank you precision.
- MARYANN MILLER
Hayward, CA
David is very professional and knowledgeable.Kudos to him!
- Patrick Tauscher
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Service Technician Team: David Lopez
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
My garage went down unexpectedly. I contacted Precision and they responded to my home in less than 3 hours. Travis Behn & his partner Kaleb located the issue and were very knowledgeable. They performed the service in less than 2 hours, helped me set up the garage app, & passwords. They were very nice and took their time answering questions and explaining how the garage system works. Highly recommend Precision.
- Alicia Powell