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Read what people are saying
about Precision Garage Door

Precision Garage Door of East Bay
has received 1649 reviews, averaging 5.00 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door spring was broken this morning and the cars were trapped. A guick search led me to Precision. They answered the phone and promised the door could be fixed that day. I've had many experiences where the tech comes out to assess the problem than disappears for a few days to get parts. Not this time! I was delighted when Travis showed up the afternoon fully prepared to fix the problem. He gave me good advice on what needed to be done for a long term repair and communicated what he was doing as the job progressed. So before dinner the cars were liberated thanks to Travis and Precision. Job well done.
Jim Simpson
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon Taylor is the type of technician I want whenever I need a professional: high integrity, genuine, honest and skilled. He goes above and beyond to help customers become aware of what our part is in maintaining our equipment and how little time, effort and product it takes to extend the life of our garage doors and openers. He demonstrates how to lubricate the rollers, springs, hinges and tubes. Shows us what spray to buy and use. I'm all for saving money and extending the life of all equipment, especially high cost items. Today I proactively replaced the original chain driven 1/3 hp (home builder -cheap!) garage opener because it was 10 years old and noisy. It was slow, as well. I researched and chose a "belt" driven model and swapped out the rail wheels (which were being dragged) for new rollers. I find it better to assess all aspects of the garage door and opener to maintain correct alignment and increased longevity. Brandon explained how the remote and control pad worked. He also programmed my vehicle with the new garage opener. He's really talented and wants to do his best always for the customer. He's the type of person you'd want the next time if assistance is needed. Brandon and Precision's phone/website are in my phone contact list! I practice proactive management -buy quality, good workmanship and see the value pay off long term. I did my research and I lucked out choosing Precision!
Linda Valentic
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Promptly arriving on New Year's Eve to repair my garage door was a young man, Andrew B., who was business-like, yet personable and had within an hour had my door repaired. He's a keeper. Kudos, too, to the phone receptionist who calmed me down and assured me the matter would be taken care. *****
Joan Trezek
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis did a good job . We are a happy customer .
Robert Frank
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door opener was very old. Called for service on 12/29/21 and was able to get an appointment on 12/30/21. Sheridan Abad arrived on time and explained what needed to be done. He was available on 1/1/22 to come and finished the job. He was a pleasure to work with., and I highly recommend using Precision.
Susie Cole
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a great experience with my garage door repair service. Same day appointment and service. The technician (Joel) was polite, professional, and on time. Thank you very much for your help!
Chiaming Y.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The outside keypad wasnt operating. The technician was very friendly, explained things very well. Tolerant of my messy garage to maneuver around.
Nella Hoffer
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am a 71 year old woman who is very skeptical about allowing people into my home to do repairs. I am very happy to say I had an appointment today to have my garage door repaired and Mr. Ismael Lopez came out to my home on time to do the repairs. He is a very professional, polite, and his work was so neat, clean, and precise. He explained everything to me in a way I could understand. Thank you so much Mr. Lopez. Keep up to excellent work and customer service. Thank you Precision for having such a wonderful employee and thank you for excellent service. I will be recommending you to my friends. God Bless & Stay Safe!
Amy Mitchell
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were a repeat customer.
Dan Zeising
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The young man who helped was very attentive to my needs and shared all the information needed for me to make an informed decision. He also gave great maintenance for the garage door open. Precision is a good name for this company.
Ceceilia Anang
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonathan Castro is the technician who repaired our garage door. He called first that he on his way to our house. He is polite and very knowledgeable. He showed us the problem on our garage door opener and explain what needs to be done and cost of the repair. No pressure talk. We agreed and haapy with the result. He also explain the do's and dont's on operating the garage door. Thanks Jonathan and Precision Garage for quick service. It was done on same day I made the appointment.
Conrad Corpus
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Andre came out on time with a proceeding confirmation call and was neat and organized performing a minor adjustment and bolt tightening and lubrication. The price as quoted for a visit and minor repair and was half of what I was quoted by the original door installation company who I had called first. Five Star.
Alamo Home Owner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The springs from the garage door broke off. I knew I needed it to be replaced. Of course my mind went to who could do the job and at first I thought a garage door repair company but then i remember Precision. Your company has always delivered quality service and performance. So I picked up the phone and made an appt. Mario came and showed him the garage the springs he took care of it. Mario was informative and answer my questions. I feel very confident that if I ever needed any service with my garage door it will be with Precision
Monica Hernandez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James W arrived exactly on time. He explained what he was doing and even showed me the parts he replaced so I could see the difference in the quality of what I had vs. the quality of Precision's parts. Very pleased with Precision!
Debbie Hannon-Lynch
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My new garage door looks and works great. The new opener is quiet and even comes with a motion sensor light. I love it. The installer did a great job. They were very professional and and arrived on time. I highly recommend this company.
Gerlinde Noori
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ismael did an awesome 5 star job and is a really great person and easy to speak with
Lisa Bruneau
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came next day Quite efficient service
Don Meyer
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very happy with our new garage door. Working with Larry in sales and then the installer Solomon was easy and professional. No hassles, quick response time, friendly service.
Dina Pecceu
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis called ahead and arrived on time. He was professional, personable and knowledgeable. He worked expeditiously and gave us a timeframe for completing the job. He made sure everything worked properly before he left. It was a pleasure having him at our home.
Donna Berry
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I’ve been a cestomer of Precision Door Services for many years. They’ve always been providing me quality service. Their staff are prompt and very professional. They are very knowledgeable at what they do.
Fernando Apilado
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip, our technician was very tidy and polite. Took his time to walk us through the new system. Very helpful. All technicians should mirrored his professionalism. Very happy with installation.
Chris Foong
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The garage door repair and service I received on November 17, 2021 was outstanding and Im a very satisfied customer. My garage door became inoperable due to a broken spring and other worn hardware. The garage door was 7 years old and had not been maintained. The service technician explained the problem, my options, and then he was able to replace the the broken, as well as the worn parts. He also adjusted and lubricated the chain on the automatic garage door opener. All the work was completed in 2 hours. He also applied lubricant to an adjacent garage door. Best of all, I could get my parked care out of the garage. The service provided was above and beyond!
Nancy Graef
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Job! Very professional.
Donna Wolfe
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Well, we knew the spring was broken on our door. It was the same set-up since 1981, and clearly, the door needed work. James got here much earlier than we hoped and finished work within an hour and a half. He says the door should last a long time now. WONDERFUL!
Candace Hisert
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician that came out was fast and professional!
Glen Dewey
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The reason I choose Precision is they choose our company for work they needed, this reason doesn’t always turn out right! Well it did this time, your service man, Kyle Baxter was everything we want our employees to be. He was very knowledgeable, extremely polite. We were very pleased with the work and Yes I will recommend Precision to our friends!,we are considering new doors, our doors are over 32 years
Manuel Moncada
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had James come out and fix our garage door. He was so professional, helpful and extremely efficient. We are grateful for the service he provided and how truly nice he was. Terry Lemaich
Rick Lemaich
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our door wouldn't work and Precision sent a technician out the same day. Kyle arrived at the start of the 2-hour window and fixed our problem in about 30 minutes. The $49 service call was well worth it. I highly recommend Kyle and Precision garage door.
Michael Mccarthy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario was excellent at explaining everything to me as far as the problem and the best repair. He was efficient with his time and very knowledgeable. We really appreciate all of his experience and help.
Isha Brown
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision tech went above and beyond today!
Joyce Zonca
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
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