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about Precision Garage Door
Precision Garage Door of East Bayhas received 2376 reviews, averaging 4.84 Stars:
Clayton, CA
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Service Technician Team: Travis Behn
Livermore, CA
Fast, efficient and friendly. Great job.
- Anita Thompson
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Service Technician Team: Carlos Yow
Danville, CA
Booked a appointment online and to my surprise I got a call early. Paulino came early and put in a new spring and rollers. Couldn't be more happier
- Terry Stewart
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Service Technician Team: Paulino M
Piedmont, CA
The technicians were efficient and did not try to pressure us into purchasing a new garage door at the time of the repair.
- Suzy + Marvin
Pittsburg, CA
Precision has been reliable and their pricing and repairs remain fair, there’s no reason to switch. Sticking with a trusted company makes sense, especially when they’ve consistently met my needs. With it- last repair was some screws were loos on my garage door panels. For this repair I was expecting - NO COST!!!
- Havy Hoag
Danville, CA
Quick, professional service by the whole Precision team. Our garage door broke at 7:00 am and they were here by 9:00. The whole job was done in less than 2 hours. Well done Precision Garage Door!
- Tom Platner
Concord, CA
Tech Great guy I spent $269.00 but the problem is still there. recommend i purchase a new opener etc hopefully that will solve my issue
- Al Hagevig
Oakland, CA
Excellent experience - quick response and completion. I would recommend them to anyone!
- dennis lickteig
Concord, CA
So amazing. I had another company come out for a broken spring. The technician ended up bending the torsion rod causing issue with the side mount opener and refused to own the mistake. Precision Garage door sent Sheridan out to fix it, and he did outstanding work. He was friendly, knowledgeable, and was sympathetic to the issue with the other company. After he was done replacing the torsion rod and putting the correct size springs on, and replacing the wheels, my 30+ year old opens smoother and quieter than a brand new door!!! I can’t recommend precision enough.
- Kathryn Winters
Danville, CA
After I called for repair service, a technician (Carlos) was at my door in no more than an hour. He diagnosed the problems and repaired the garage door. He was friendly, knowledgeable and provided great customer service!
- Kirk Sadur
Danville, CA
Precision Garage Door has become my “ Go To “ for any Garage Door issues. I used them again this week because the sensor was having a problem ,, I used the info that the agent had taught me ( it was actually a Tutorial, the first time I had them here to replace motors etc I safely brought the door down for over night ( safety and privacy) The agent came out the next morning,,, there was a small leaf in the sensor , blocking it . He showed me , and then went on to tweak anything he saw necessary And only charged me for the service fee . And,,, in the process I learned more about the door operation Very good company!
- Pauleen Sexton
Concord, CA
Super fast and 100% professional.
- David Humphrey
Oakland, CA
$99 for a LiftMaster remote. $99 to program it. $11.99 on Amazon. Price Gouger
- Lucia Capron
Service Provided:
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Service Technician Team: Sheridan Abad
Pinole, CA
Excellent service. I don't know what else to say.
- Kevin Beber
Castro Valley, CA
I’ve used precision twice and both times the outcome was very satisfying and they do a great job installing garage door systems. This time around I had them install a new motor with belt track new spring garage door wheels and new sensors took the technician about four hours, but the price was valuable. Very quality. Very high-tech motor with LED lighting very quiet and it makes a lot of sense to me! It’s a great company. I’d recommend these guys over anybody! Thanks precision door great job!
- Scott Beckwith
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Service Technician Team: Bachir Gharbi
San Pablo, CA
Carlos Yow was very helpful! He repaired our garage door in a short time and did a great job. We are relieved to have our garage door working again. Thank you Carlos!
- Sonia Bustamante
Oakley, CA
Great service, fast, friendly and very knowledgeable. Will call again if needed
- Micahel Carr
Castro Valley, CA
not happy with what was done. not satisfied at all, would not refer your company no receipt given
- Ed Locatelli
Richmond, CA
The installer ( Travis) did very fast and I appreciate it but I have some concerned as I identified below, the cost is really expensive but the speed is commensurate. I can give five star once my concerned below will be addressed. I want somebody from Precision to tell me why the spring if I check seems it is not being tighten, I did not see the spring is being tighten as the normal way, when I asked Daryl why I did not see him tightening the spring he said he did it while in the ground because he has no room because of our cars, I told him we can push the car if it is necessary but he said its fine. This is questionable to me I just want to get the opinion of another installer if this is possible. I am also inquiring to my friend who is a garage installed but he already retired. The spring is the same length as when is not being installed and when I touch the spring it seems loose. When I tried to do it manually and raise up the garage it balance but it needs to exert effort (exert effort to open and when the door is about a foot below the floor of the garage it will drop due to each own weight the spring is not doing the job to keep the garage on the open, in my opinion the garage door should not be closing by its own weight but instead a little bit of push by the door closer) this means the door closer will be the one to close and open the garage door the spring seems not doing the job??. If this is the case then the door closer will soon be damage. I want somebody to tell me if this is correct. I change all the roller and the cable and the spring for $2100.00 is this really how expensive to repair a garage now a days? but I authorized it so its me to be blamed, because we really need our garage door to be working on that day. In my opinion in any location the garage should not fall freely using its own weight, this is very dangerous , but it should be by a little push from the door closer for safety. I don't believe that the door should drop even the door is only few inches above the ground. This means if my pet is under the garage say the garage door is 10 inches above the ground and the door closer cable will break then my pet will be at risk or will die if the garage closer cable will break??. In my opinion the spring should keep the garage balance and the door closer minor push to close it for safety, this means nobody will get hurt even small pert. Same as when the garage needs to be open, the door closer should exert a very minimum pull and the garage spring should do the job??. I need somebody to call me at 510-6858614, this is very important, the way the garage door right now that drops by its own weight is dangerous. I need ASAP another installer to show me that the spring is working as I identified above. As an engineer, this should be the case as I describe above, the spring should prevent the door to drop by its own weight, the spring should do the job to prevent the door to drop at any height from the ground so that nobody get hurt even a small pet when the door closer cable will break. May be when the door is already 2" or 1" above the floor its own weight will be the okay to drop .
- Ronald Campos
Hayward, CA
Jose did a great job. Finished in a timely manner. I would use Precision again.
- sue Adlao
Concord, CA
I highly recommend this company, Carlos from Precision Garage arrived right when he said he was going to. He was very professional, and courteous. He explained everything very clearly. He did an Amazing job!Hats off to Carlos, and the management team who trained this young man. Good Job You Guys!
- William Gangnuss
Oakland, CA
Prompt, responsive, and professional.
- John Hartog
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Service Technician Team: Patrick Leahy
San Ramon, CA
Rodney was the technician. He did a great job of explaining the repairs my garage door needed. He did a great job on installing everything. Rodney is very professional and courteous.
- Mike Antes
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Service Technician Team: Rodney Farmer
Hayward, CA
Repeat customer
- Willie Campbell
Dublin, CA
Precision Garage Door responded to our repair request right away and their technician, Phillip Nguyen, was fantastic. He provided us with options, explained them in detail and answered our many questions. His service was professional, efficient and friendly. He is definitely an asset to the company.
- Susan Rivera
Antioch, CA
Bashir Was at my neighbor across the street. I asked if I could ask some questions about my garage door opener. He came over and answered all my questions. I ended up getting my garage door opener and rollers replaced. He walked me through how the system works and I feel that I have the knowledge to work my garage door now. Highly recommend him, went above and beyond!
- Charles Kidder
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Service Technician Team: Bachir Gharbi
Brentwood, CA
Carlos did a great job o our door this morning... I would highly recommend him to anyone.
- Gary Price
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Service Technician Team: Carlos Larios
Alameda, CA
Salvador got out to our house on time and explained things in a way that made sense and didn't make me feel like I was being upsold or pushed to buy something right away. Based on that, I would recommend Precision Door to a friend or neighbor.
- Matt T
Brentwood, CA
Prior Customer. This was a repair fix for code 4-6. Salvador the Precision Technician came out and had the problem isolated and fixed in 30 minutes. Turned out a loose wire on the opener was the culprit. While here he also lubricated the door rollers and drive. Very professional and courteous. Thank You Salvador!
- Kevin Beebe
San Ramon, CA
Great service and very personable employee.
- Colin James
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Travis come out right on time and quickly diagnosed the problem we were having and provided different options. Ultimately we choose to have him repair/replace the springs/coils lifting the garage door and replace the garage door opener with a new and better piece of equipment. Travis was great--professional and knowledgeable and explained what he was going to do and how it would work. He performed all the necessary repair (and replacement at the initial call for service. Thanks!
- Terri Highsmith