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Precision Garage Door of East Bayhas received 2358 reviews, averaging 4.84 Stars:
Richmond, CA
Hayward, CA
Jose did a great job. Finished in a timely manner. I would use Precision again.
- sue Adlao
Concord, CA
I highly recommend this company, Carlos from Precision Garage arrived right when he said he was going to. He was very professional, and courteous. He explained everything very clearly. He did an Amazing job!Hats off to Carlos, and the management team who trained this young man. Good Job You Guys!
- William Gangnuss
Oakland, CA
Prompt, responsive, and professional.
- John Hartog
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Service Technician Team: Patrick Leahy
San Ramon, CA
Rodney was the technician. He did a great job of explaining the repairs my garage door needed. He did a great job on installing everything. Rodney is very professional and courteous.
- Mike Antes
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Service Technician Team: Rodney Farmer
Hayward, CA
Repeat customer
- Willie Campbell
Dublin, CA
Precision Garage Door responded to our repair request right away and their technician, Phillip Nguyen, was fantastic. He provided us with options, explained them in detail and answered our many questions. His service was professional, efficient and friendly. He is definitely an asset to the company.
- Susan R.
Antioch, CA
Bashir Was at my neighbor across the street. I asked if I could ask some questions about my garage door opener. He came over and answered all my questions. I ended up getting my garage door opener and rollers replaced. He walked me through how the system works and I feel that I have the knowledge to work my garage door now. Highly recommend him, went above and beyond!
- Charles Kidder
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Service Technician Team: Bachir Gharbi
Brentwood, CA
Carlos did a great job o our door this morning... I would highly recommend him to anyone.
- Gary Price
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Service Technician Team: Carlos Larios
Alameda, CA
Salvador got out to our house on time and explained things in a way that made sense and didn't make me feel like I was being upsold or pushed to buy something right away. Based on that, I would recommend Precision Door to a friend or neighbor.
- Matt T
Brentwood, CA
Prior Customer. This was a repair fix for code 4-6. Salvador the Precision Technician came out and had the problem isolated and fixed in 30 minutes. Turned out a loose wire on the opener was the culprit. While here he also lubricated the door rollers and drive. Very professional and courteous. Thank You Salvador!
- Kevin Beebe
San Ramon, CA
Great service and very personable employee.
- Colin James
Concord, CA
Jose and Precision Garage Door saved my sanity by showing up within 30 minutes on a Saturday to repair my door that I completely bunged up trying a DIY repair. What's worse I am scheduled to fly out very early Sunday morning and with all my garage items and toys, simply could not leave town with the garage door in pieces and unable to close thoroughly. The work was done quickly and painlessly by Jose and I am very grateful this pro saved me from disaster.
- David Holcomb
Pleasanton, CA
Our garage door opener decided to go bad and we weren't sure where to turn. Called Precision Garage Door Service and they had someone come to our home that afternoon. Phillip was sensational - he explained and showed me the problem, then proposed 3 options that would solve the problem. We chose the more expensive option (new opener, springs and cables) since that would provide a longer term solution. Then Phillip proceeded to remove the old opener and install the new one plus all the other related parts. I was present for nearly all of the operation and Phillip explained everything as he went along plus answering all of my questions in great detail. The work was completed in good time and with great results. Phillip kept the work area and it's mess well contained and removed all of the old equipment and packing material (to be recycled). I was impressed by his work etiquette and personable attitude - would have him come back in a heart beat. Kudos to Precision Garage Door for everything.
- Bruce Crawford
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Service Technician Team: Phillip Nguyen
Lafayette, CA
Very impressed with technician. Issue was “user error” which saved $$ and performed unplanned but necessary maintenance during visit. Technician was polite, knowledgeable, and even cleaned the door!
- Vanna Conrady
Oakland, CA
Came home on Friday afternoon to find that our garage door wouldn't open. It turns out that our spring had broken. I went online to Precision Garage Door's website and requested service for the following morning (8-12pm). Sheridan Abad arrived a little before 12pm on Saturday and gave me a breakdown of the issues - replace the spring but all 12 rollers on the door needed replacing as they had all worn out, and that the torsion cables and drums also needed replacing. The estimate was way more than what I was expecting but I knew that I'd rather have a functional garage door and not have to worry about it breaking down again in the near future. Ninety minutes later Sheridan was finished and he gave me additional instructions on how to lube the roller mechanisms so that they'd last longer. I couldn't be happier with the work!
- Derek Koopowitz
Fremont, CA
Phillip was fantastic and I’m grateful for Precision’s ability to fit me in on such short notice. It’s never fun when you have unexpected housing costs but the team at Precision did a wonders job for a reasonable cost.
- Justin Carle
Martinez, CA
Dear Precision and Nathaniel I., I can't thank you enough for the excellent service I recieved today. I called at 11am to request service and it was completed by 4pm. Nathaniel replaced everything except the garage door. He was very friendly and easy to work with. He explained everything in detail, in an easy to understand way. His work was fast ,efficient and excellent. My garage door before was so noisy that my neighbors complained. It was also not closing all of the way. Now you can barely hear it. I now feel that my garage is safe and secure. Thank you for giving me that peace of mind Nathaniel. I give Nathaniel 1000 stars and he deserves a huge raise. Thank You again for everything, Betti Murray
- Betti Murray
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Service Technician Team: Nate Lapidez
Walnut Creek, CA
Patrick was extremely competent, explained everything and made thorough recommendations.
- peter Breunig
Clayton, CA
Carlos was prompt, courteous and very helpful with installing a new garage door motor. I appreciated his explanation of all the new features that were lacking in my old previous one. Thank you for your time and service.
- Mary
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Service Technician Team: Carlos Larios
Concord, CA
Very professional service
- Henry Chorro
El Cerrito, CA
This was my first garage door repair and It went wonderfully. I called in the afternoon on a Friday and they were able to send a technician within a couple hours. The technician Jose was amazing. He was polite and extremely knowledgeable. He had the spring and bearings replaced in under an hour. My garage door has never opened this quietly before. I wish he did more than garage doors because I would use him again without question. Thank you Jose and Precision.
- Michael Warren
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Service Technician Team: Jose Brizuela
Fremont, CA
Had issue with garage door half opening. Precision Garage door technician arrived within an hour of setting up appt. Was very easy process. The technician was extremely professional and diagnosed the issue quickly and was very transparent in providing solution options to fix it. Recommend their service
- Sam
Fremont, CA
Tech was nice and sounds knowledgeable. But said 9 months warranty on labor, but California state law says 1 year warranty on labor, presume owner knows that. Gave senior discount.
- Robert Brusstar
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Service Technician Team: Rodney Farmer
Lafayette, CA
You guys (and Kate who took my call) are the best! We came home from a trip yesterday to find that one of our garage doors (2 years old!) was not functioning. Everything else in the garage was working as was the other garage door. After having seen your ads many times on Channel 2 I knew who I was going to call, so I put myself in front of the tv with pen and paper in hand and almost immediately there was your ad. I wrote down the number and called (8:45ish am). Kate answered my call, collected my details and sent a technician out who arrived less than one hour later! We were amazed. He was professional, personable and ready for the task. An hour later we were "back in business! So happy with your service, I'll highly recommend you to anyone who asks.
- Suverne Griffiths
Berkeley, CA
I want to compliment Bachir for his excellent work, as well as his wonderful help in teaching me about the new door opener he installed. He was kind, attentive and extremely knowledgeable. You are lucky to have such a good ambassador for your business. I appreciate good service and will recommend your company.
- Edward Blum
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Service Technician Team: Bachir Gharbi
Livermore, CA
I came home from a Costco trip loaded with groceries and the garage door would not open. I searched for garage repair shops in Livermore. Precision came up with a list that had one close. I called and right away a real person answered the phone and she said a repair person would be between 10 and 2. That was a10 and 1 I received a call from Carlos that he was on the way and would be there in 30 minutes. He arrived and knew exactly what was wrong. He explained the problem to me and my options for the repair. I can not say enough how great he was: his appearance was good, he was very patient dealing with any questions and he was quick with the install and left leaving a clean work area. I would always recommend this company and ask for Carlos again. Mary Ann Lee
- Mary Lee
Pittsburg, CA
The technician Sheridan Abad was timely & very knowledgeable. He made sure we understood the work needed to fix our garage door. He was very detailed with his work and explained the problems and each fix that needed to be done. He also took the time to explain recommendations to keep the garage door in good shape. Highly recommend Sheridan and Precision Garage!
- Danilo Jarbadan
Oakland, CA
Bashir was so helpful and fixed everything!
- Emily Harris
San Leandro, CA
As promised by the scheduler, Rod, our repair technician called prior to his arrival. Once he was on the scene, he was polite and professional. He listened to my concerns then conducted a thorough inspection of the garage door and accessories before making a diagnosis and recommending a solution. After installing a new keypad and remote he patiently worked through some electronic and coding issues. Only after I felt assured that the problem was completely resolved, did he depart. I never got the sense that he was rushing through my work order to move onto the next job, before the current job was complete! Rod exceeded our expectations! Great work! Thanks again!
- Al Hunter
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Service Technician Team: Rodney Farmer
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
The installer ( Travis) did very fast and I appreciate it but I have some concerned as I identified below, the cost is really expensive but the speed is commensurate. I can give five star once my concerned below will be addressed. I want somebody from Precision to tell me why the spring if I check seems it is not being tighten, I did not see the spring is being tighten as the normal way, when I asked Daryl why I did not see him tightening the spring he said he did it while in the ground because he has no room because of our cars, I told him we can push the car if it is necessary but he said its fine. This is questionable to me I just want to get the opinion of another installer if this is possible. I am also inquiring to my friend who is a garage installed but he already retired. The spring is the same length as when is not being installed and when I touch the spring it seems loose. When I tried to do it manually and raise up the garage it balance but it needs to exert effort (exert effort to open and when the door is about a foot below the floor of the garage it will drop due to each own weight the spring is not doing the job to keep the garage on the open, in my opinion the garage door should not be closing by its own weight but instead a little bit of push by the door closer) this means the door closer will be the one to close and open the garage door the spring seems not doing the job??. If this is the case then the door closer will soon be damage. I want somebody to tell me if this is correct. I change all the roller and the cable and the spring for $2100.00 is this really how expensive to repair a garage now a days? but I authorized it so its me to be blamed, because we really need our garage door to be working on that day. In my opinion in any location the garage should not fall freely using its own weight, this is very dangerous , but it should be by a little push from the door closer for safety. I don't believe that the door should drop even the door is only few inches above the ground. This means if my pet is under the garage say the garage door is 10 inches above the ground and the door closer cable will break then my pet will be at risk or will die if the garage closer cable will break??. In my opinion the spring should keep the garage balance and the door closer minor push to close it for safety, this means nobody will get hurt even small pert. Same as when the garage needs to be open, the door closer should exert a very minimum pull and the garage spring should do the job??. I need somebody to call me at 510-6858614, this is very important, the way the garage door right now that drops by its own weight is dangerous. I need ASAP another installer to show me that the spring is working as I identified above. As an engineer, this should be the case as I describe above, the spring should prevent the door to drop by its own weight, the spring should do the job to prevent the door to drop at any height from the ground so that nobody get hurt even a small pet when the door closer cable will break. May be when the door is already 2" or 1" above the floor its own weight will be the okay to drop .
- Ronald Campos