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Garage Door Repair Reviews in East Bay (Page 2)
Precision Garage Door of East Bayhas received 3248 reviews, averaging 4.86 Stars:
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Piedmont, CA
Paulino was great! He explained our options for our elderly garage door clearly. Once we made our choice he quickly did the work. Good job!
- John Moe
Richmond, CA
Patrick provided exceptional customer service while replacing my garage door unit. To my surprise and appreciation, he was able to come out the very same day I called. He arrived right on time, quickly diagnosed the issue, and thoroughly explained what needed to be done before beginning any work. Throughout the entire process, Patrick was professional, kind, patient, and incredibly knowledgeable. He took the time to answer all of my questions, explain everything clearly, and make sure I felt comfortable with the repair plan. He completed the full unit replacement in less time than originally estimated without sacrificing quality or attention to detail. From start to finish, I felt informed, confident, and well taken care of. It was truly a pleasure working with Patrick, and the garage door is now operating perfectly. I greatly appreciate his expertise, efficiency, and outstanding customer service. I would highly recommend Precision and Patrick to anyone needing garage door repair or replacement.
- Tricia Andres
THIS WAS A TERRIBLE EXPERIENCE THERE WAS ABSOLUTELY NO COMMUNICATION. THE PRECISION TECHS CAME OUT TO CHANGE A SPRING SAID IT WOULD TAKE ABOUT 1-2 DAYS TO ORDER AND WOULD BE BACK IN A FEW DAYS TO INSTALL. AFTER RECEIVING AUTHORIZATION NO CALLS WERE EVER MADE IN FACT WE HAD TO CALL SEVERAL TIMES ONLY TO BE TOLD THAT WE WOULD GET A CALL BACK.....GUESS WHAT NO CALL!!!!!! WE CALLED AGAIN SAME STORY FOUR CALLS LATER NOTHING WE CALLED ANOTHER OFFICE AND FINALLY WAS ABLE TO SCHEDULE THE TECH A WEEK AFTER. SCHEDULED FOR 10AM TO NOON. WHEN TIME CAME TECH NEVER SHOWED UP WE CALLED SEVERAL TIMES THAT DAY ONLY TO BE TOLD THE TECH WAS UNAVAILABLE AND COULD NOT BE REACHED. HE FINALLY SHOWED UP AT 130 TELLING US THAT HE TRIED TO CALL BUT WE JUST NEVER ANSWERED. LEFT NO MESSAGE NO TEXTS NOTHING. EVEN AFTER PAYMENT NEVER RECEIVED A FINAL RECEIPT. THE TECH SAID IT WAS SENT VIA EMAIL OF COURSE NOTHING CAME THROUGH. ABSOLUTELY RIDICULOUS WOULD NEVER USE THIS COMPANY AGAIN.
- ralan wong
Did a great job. I’m vey pleased with the results.
- Richard Crawford
Pleasanton, CA
Torsion spring broke on my 30 year old 2 car garage door. Called at 8:30 and got a 10:00-2:00 window same day. Text updates with arrival status, tech showed up around 11:00. We discussed what services I wanted and proceeded with door "rebuild" and new automatic opener. Job completed in less than 2 hours. The tech, Nathaniel Lapidez, was great!!
- howard wylie
Walnut Creek, CA
Great service and rates were comparable to the competition. Appreciated same day bid and technician was very courteous.
- Rebecca Canova
Fremont, CA
Excellent service!
- Anthony Yim
Precision is the absolute best! Been using their service for over 10 years at our home and at our rentals!
- J Lee
Easy to get a same day appointment and was able to have the issue resolved same day
- Jocelene Kwan
My experience with Precision Garage Door could not have been more satisfying. From my first phone call, asking for service, to that service, itself, including the restoration work completed, all in less than 8 hours! That brief, 'start to finish' time frame, was itself astonishing, in my years of experience... I had been concerned about our garage door, fearing for some sort of breakdown, e.g., one of the springs suddenly bursting. Our service person, Joshua studied our circumstance, gave his diagnosis and provided 'treatment', with 5-year warranty, and for less than $900! Now our old door no longer sounds like a weary battleship coming in for drydock maintenance, every time it's opened or closed. Now a word about service person Joshua. He met me with warm, friendly countenance, continuing throughout. Obviously, he was fine technician'. At the same time, he was a fine teacher, explaining to me why he had to do what he would do. Patiently. Although I could have settled for lubrication of the multiple joints of our garage door and accepted the possibility that our rickety, noisy screws might last another year few months or so. I did not, preferring the problem settled at that time. Through it all, I experienced pleasantness, with none of the pressure that seems to come with a lot of service folk, who come to your door when you are stuck in such crisis. We are grateful. Sincerely, Dr. Doug Matthews (retired) Brea, CA 92821
- Doug Matthews
Patrick Leahy was friendly & professional. Patrick evaluated the problem and recommend a complete overhaul of the 20+ year old garage. Patrick took the time to go over the new garage door opener and app when he was finished. Precision Garage Door was very responsive and gave me an appointment next day. Thank you, Patrick. Carl & Sharon
- Sharon Maruyama
Oakley, CA
Very fast response time on our first call to fix our garage door. Very professional and very friendly to work with. Our replacement garage door was installed very quickly and looks awesome. Thank you so much.
- Michael Vickerman
Service Provided:
Door Installation Team : Moises Lopez-Reyes
Martinez, CA
After some confusion with whether a tech could come by the same day, Patrick arrived on time the following morning, assessed the problem with a bent bracket and fixed the door same day. Good job.
- Rob Steinbach
Danville, CA
Precision Garage Doors are the best. My technician was super helpful and explained everything in detail on what was needed to get my doors back in top shape. I am a very satisfied customer. Everyone should use Precision over their competitors.
- Stefan DeCota
Experience with Precision Garage Door was excellent in all respects. The tech Patrick arrived the same day I called and provided a complete evaluation of my issues. He ended up replacing all moving parts on the door (including spring) as well as installing a new opener. Work was all done same day; I am very happy with the work done.
- Jeffery Bennett
Our tech Michael did a great job helping us out with our garage door broken spring issue. He came out quickly & called 20 min before arrival. After assessing the issue he provided 3 different options to repair our issue. The repair was done quickly and mess free. We are back in business and our garage door is running great and smooth like when it was brand new. Thanks Michael!
- Brandon Giammanco
Very happy he Was very friendly professional and answered my questions. I was very happy with the complete results.
- Nancy Becerra
Garage door spring broken, replace two springs , 10 roller, and door hook
- ge shi
Oakland, CA
Great response time and great service all around!
- Nathan Blesse
Service Provided:
Service Technician Team: Patrick Leahy
Lafayette, CA
Came promptly. was able to repair and RELEASE me and my car.
- Maryellen Judson
Walnut Creek, CA
Had a great experience with Precision door. Needed a new spring and a new garage door opener. Made an appointment on line around 8:00 am and had all the work done by 1:00 pm. Door opens and closes like a dream, very happy with work that was done.
- Dave Dwyer
They did excellent work on replacing a garage door motor and corrected the crazy wiring that had been done by someone else. Great customer service. Highly recommend.
- Sharman Young
We received service the same day that We called. We had our door repair a few years back and wanted to have it checked as we have experienced several PG&E outages recently. The technician was thorough and explained all that was good and what he felt we might want to change or repair. He reprogrammed our box outside, and we purchased portable openers. We were very satisfied with the work and price
- JOHNNIE Evans
Armondo and aaron were Great!
- Randy RYALS
Excellent service! Right on time did a wonderful job took care of it quickly and we are very satisfied
- mary Alexander`
Great professional and friendly service person. Will definitely use again!
- Moorice T.
Castro Valley, CA
The installer of the new door was very efficient and did a great job. He started the job about 9:00 am, completed the job by 2:00 pm. He started by sawing up the old wood sliding door and hauled the debris away.
- Michael Allen
Service Provided:
Service Technician Team: Paulino M
Livermore, CA
I had Caleb Winchester here to look at my door. I was told by another company I needed a new Garage door but after Caleb looked at it he noted I only needed a row and hinges replaced and I also had him replace the spring and a few others things to make the door easier to operate. He was very honest and gave me different options to choose from for the repair with no pressure at all. I will keep using this company for future needs
- Marianne Calabrese
your crew did fine job in a short time, door is working well.
- Jonathan Jaffee
Licenses
Contractor License#979078
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Excellent service
- Jeanetta Scott