Garage Door Repair in Oakland/ Berkeley, CA - Page 2

Kirk Crenshaw

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of the best customer service experiences that I have had in a long time! Repaired my garage door and installed a new garage opener with zero hassles.

Linda Peltz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, friendly, excellent service. Joel even instructed me on how to maintain the garage door. He did an amazing job and explained everything to me. I was confident using Precision Garage Door based on their BBB rating of A+. Thank you.

Catherine Faust

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nathaniel Lapidez was an exceptional technician and I could not have been happier with the service. I will use Precision door again!

Laura Veit

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door stopped working many months ago. We don't use it for our car, so we didn't prioritize fixing it. We had someone from another company come out to give us a quote, but they didn't seem to diagnose the problem correctly. Our technician took the time to really investigate the issue, looking carefully with a flashlight at all of the connection points in our garage. He capably and clearly explained our options for repair and the associated ballpark ranges for how long certain components were expected to last. This helped us to repair the necessary components of our garage door assembly without added cost. The technician arrived the day we scheduled service (same day!), and was able to complete the repair on the spot since the necessary parts were on the truck. We are extremely pleased with the work!

Cat Looper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The garage door in our newly purchased home failed on a Friday night. We called on Saturday morning and by noon, Travis & his trainee (I’m sorry I forgot his name) arrived to troubleshoot the issue. He is a true professional and experienced technician! In addition to patiently helping me understand how all the mechanical components work & their failure points, he quickly identified some issues in need of replacement for our 25 year old garage door as well as helping me weigh pros/cons of replacing the old (but working) motor with a new one. Within a few hours, Travis installed a new (and quieter) belt driven motor, new springs, new keypad, new cabling, and reinforced a weak & saggy spot in the center of the door. He took the time to walk us through how to use everything and programmed our remotes, car, and keypad. He even took notice of some military memorabilia I had in the garage and gave me a 10% military discount! I couldn’t be more satisfied with the outcome and customer service interaction we had with Travis. Highly recommend Precision!

Carolyn Blanckenburg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos was excellent. Prompt, efficient and very clear explanations of the repair and update options. The door is now working far better and is quieter than when it was originally installed.

LINDA CORNETT

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos serviced our garage in Alameda 3/27 and did an excellent job. thank you!

Daniel Boggan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Competent and good service.

Grace Telcs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very satisfied with the work done on our garage today. An appointment was available very quickly and our workman and his helper were on time, respectful and polite, provided good communication about what they were doing, pricing was clear and free of any up-sells, and most importantly did good quality, timely work to fix our garage door. It wasn’t cheap, but seemed to be going-rate for Bay Area. We would use Precision again.

Ernesto Reyes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The senior technician Sheridan abad showed up within the time frame of appointment and was very courteous on dealing with the problem we had on the garage door spring. He gave us options for spring replacement and advantages of the better choice. A very professional and knowledgeable technician who knows what he is talking about. The job was done within the promised time or maybe less.

Suzy + Marvin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technicians were efficient and did not try to pressure us into purchasing a new garage door at the time of the repair.

dennis lickteig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent experience - quick response and completion. I would recommend them to anyone!

Lucia Capron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

$99 for a LiftMaster remote. $99 to program it. $11.99 on Amazon. Price Gouger

John Hartog

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, responsive, and professional.

Matt T

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Salvador got out to our house on time and explained things in a way that made sense and didn't make me feel like I was being upsold or pushed to buy something right away. Based on that, I would recommend Precision Door to a friend or neighbor.

Derek Koopowitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came home on Friday afternoon to find that our garage door wouldn't open. It turns out that our spring had broken. I went online to Precision Garage Door's website and requested service for the following morning (8-12pm). Sheridan Abad arrived a little before 12pm on Saturday and gave me a breakdown of the issues - replace the spring but all 12 rollers on the door needed replacing as they had all worn out, and that the torsion cables and drums also needed replacing. The estimate was way more than what I was expecting but I knew that I'd rather have a functional garage door and not have to worry about it breaking down again in the near future. Ninety minutes later Sheridan was finished and he gave me additional instructions on how to lube the roller mechanisms so that they'd last longer. I couldn't be happier with the work!

Edward Blum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I want to compliment Bachir for his excellent work, as well as his wonderful help in teaching me about the new door opener he installed. He was kind, attentive and extremely knowledgeable. You are lucky to have such a good ambassador for your business. I appreciate good service and will recommend your company.

Emily Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bashir was so helpful and fixed everything!

Sean Clinton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Total Ripoff. Service tech came out, clearly knowledgeable. Told me I needed a whole new spring, rod, cable and trolly assembly. - First, the spring isn't broken (it's not "loose" or weakened either) and we confirmed that - The lift cables are not frayed or stretched - The door is original to the house 1996, and so is the opener Genie screw drive too - The trolly engagement piece is stripped. (That's the only problem) it holds the door up, but strips when closing and won't raise because the trolly hookup is stripped. - tech told me that the spring isn't replaceable because my garage door was over 5 years old and made or wood. what a total load of crap How do I know, I have a second garage door right next to it with the same setup. I can't tell the difference in the spring, cable or other assembly. found a trolly replacement part on Amazon for $20. What a scam quote.

Deirdre and John Greene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and very prompt--I highly recommend Precision Service.

James & sharon Stehr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nathaniel was awesome! Saved our garage door opener for now! Fully replaced all working parts on our garage door. Springs and all. It's running much better and perhaps we have a few years left. All moving parts were replaced! We'll, call and ask for him again. Sharon Stehr Alameda

Stephen Degange

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door is the best. They provide timely, top-flight service. The fellow who came out today was helpful, courteous, fixed my problem quickly and answered all my questions. I heartily recommend this company.

David Herrigel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Start to finish -a seamless and professional experience. My spouse woke me up at 0500 with "EMERGENCY, the garage door!!!" I knew exactly who to call - in fact was singing the jingle as I dialed. Erin answered the call within 30 seconds and was a total pro- took my info, read it back 100% accurately, and had us booked with an appointment in

Kristi Babb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nathaniel was extremely helpful in explaining our options and the pros and cons on each. He was really great to work with and had a new garage door opener installed in no time.

Claudia Harrison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos was timely and professional. He explained everything clearly and came back to install our panel prompty.

Thomas Rosenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We reached out to Precision because our 4 y.o. garage door opener was making a strange clicking sound. We were amazed that they had same day availability! Rodney, the technician arrived within the arrival window and preceded to diagnose the situation. Long story short, there was dangerous wear from an overly tight drive belt, track misalignment, and poorly balanced spring that could have seriously injured someone had the parts failed. Rodney was incredibly methodical, attentive to detail and communicated very clearly what he was seeing, what our options were and how much it would cost. He spent the time to make sure the job was done well and that there would be no need for a callback. Would highly recommend Precision for anyone repairing or replacing a garage door!

Cor Uy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sheridan Abad came in a timely manner and helped me with repairing my garage door. He was professional and efficient.

Deborah Britt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rodney Farmer was an excellent Technician. The first thing he did was call me letting me know how soon he would arrive. On his arrive he was thorough about what he was going to do, to get the garage door working again. ALL THANKS GOING TO HIM!!!!

Jim Carriere

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician was Patrick Leahy and he was great. He did a thorough inspection. The unit couldn't be repaired so he provided the band-aid solution and also the option to replace the unit, springs, cables and rollers. He explained everything so well we were completely comfortable doing the complete job, which he finished in under 3 hours, then spent at least 45 minutes explaining all the repairs, how to use and program the opener, and how to keep everything in top condition in between routine service appointments. I wish Precision serviced the foothills where we have a cabin, as I need similar work there. All in all, we are very pleased.

Karen Lou

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I really tried to fix it myself. I looked at YouTube videos. I pulled out the manual.I pulled out my ladder and set up in the garage. But the door kept reversing. It mostly happened when I was in a hurry to leave and was forced to sit in the driveway watching the door touch down then happily return to the horizontal position. Like 6 times in a row. So it's hot today, everyone is cranky and I called Precision Door. I just couldn't have another night of worrying that garage door was going to fly open and go up and down and up and down all night. They sent James Walker. YAYYYYYY! It's fixed. Of course it behaved for him. Thanks again, Precision Door. And James W.