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about Precision Garage Door in:
Hayward Area, CA
Precision Garage Door of East Bayhas received 244 reviews, averaging 4.80 Stars:
Hayward, CA
Product:
Castro Valley, CA
Technician Kevin was very professional, friendly, and easy to work with. Kevin listened and addressed all my concerns regarding some safety issues on my garage door. I am very satisfied with the inspection and my concerns have been eased.
- Ron
Product:
San Lorenzo, CA
James is professional, very efficient, great job.
- Gary Chien
Hayward, CA
I asked him to bring a 40 inch spring to replace mine in my house. He didn’t do that and then wanted to sell me a whole bunch other stuff.
- John Croll
Hayward, CA
Thank you for the emergency repair and install. It was nicely done in a few hours as advertised. I appreciate very much the excellent service from your engineer Alex. He is very hard working with demonstrated skills and knowledge. However, I do have sticker shock because every piece of raw materials (springs, tubes and opener) are at least 2x more expensive than the market. In an emergency situation, customer is usually not in a good bargaining position... Excellent service but heavy mark up has greatly reduced client satisfaction.
- Eric Law
Product:
Hayward, CA
I have used Precision Garage Door many times and every time I use them I have a great experience. I called and asked for information regarding a new opener because I was wanting to get the remotes to the opener out of my family cars. But because of the unit I had I could not add the MYQ technology. Called in and the same day Carlos came to my house. He went over the different options of the units that he had and I chose the newer model which was more money but that's ok. You cant put a price on your families security. Carlos installed the opener and did some repairs on my door which were badly needed. Carlos was a 5 star installer and was very professional. He explained the unit and how it works and had me all set up before he left. Thank you Carlos for everything.
- Chris W
Castro Valley, CA
Sheridan was on time, polite and knew what to do when he pointed out my garage door spring was cracked. Job well done.
- Geoff Mason
Hayward, CA
Sterling was very professional and had good knowledge of products and the maintenance of my garage door and the opener. I am confident my garage door opener will work now.
- Amy Fields
Product:
San Leandro, CA
A very pleasant man named Travis came out to repair out door. He was knowledgeable, precise and did an exemplary job of explaining everything to us in terms we could understand. Travis worked the entire time he was here, he didn’t waste a second. He was personable,, hardworking, neat and very customer centric. Travis should be cloned and sent out on every job. He is truly an ambassador for Precision!
- Georgie Renshaw
Product:
Service Technician Team: Travis Behn
Hayward, CA
Joe called that he was in transit and would be arriving in 20 minutes. He was on time and very polite. He immediately went work examining the door to determine cause of failure. He gave me options on things that needed care. Rollers replaced. Lubrication done. He also informed me about maintenance. Reprogrammed door for lift stop. Provided me info regarding motor replacement if needed. I am pleased with service. Again Joe was polite clear with explaining everything. Thanks so much.
- Burna Beard
Product:
Hayward, CA
One of the springs broke and it was urgent to get it fixed to be able to use the garage and get the cars out. We called and within an hour Tony showed up. The service was great and he completed the work in a good manner, explaining all the technical details. However, we were shocked at the cost of the parts, we checked with family and friends who had similar work done and they were also shocked. I understand parts will be marked up, but for example when a part like Torsion Cable 7' high is charged at $300 when it only retails for in the range of 10 to 25 dollars, it does not feel right. Even though the service was great and I’m sure the quality of work was also good, next time I would look around for other quotes just due to the final cost I had to pay, feels way too high.
- Hazim A
Product:
Hayward, CA
Worker was very thorough
- Marie Felix
Castro Valley, CA
My garage unit went out on me. Called Precision and they sent Tony out within a couple of hours. He was on-time, polite, professional and informative. He quickly inspected and presented my options and immediately got to work. He had the unit replaced and installed within an hour. Couldn’t be happier with the overall service from start to finish. Highly recommend Precision for any future garage repair needs.
- Jess Y.
Product:
Hayward, CA
Precision technician Mr. Sheridan Abad carefully parked his truck at spot for easy work access and not to block neighbors' driveway. He greet me with courtesy, inspected my garage door, wrote estimate right away and even gave me a good senior discount. They were referred by my neighbor so I was expecting the similar rate. He quickly finished the job earlier than his estimated time, explained the operations and newest technologies in it. It was a pleasant surprise that it's functions exceed my expectation. The sound of the door now is just SWEET!
- Alex Huang
Castro Valley, CA
My garage door wouldn't open and the company that installed it couldn't come out till the next week! I called your company and you sent Gavin out the same day. He noticed the spring was broken and put in a new spring. He also checked other parts of door, rollers, track chain etc. Gavin was very courteous and professional. He answered all my questions. He does a great in representing your company.
- Janice Scott
Hayward, CA
Anthony was an exceptional representative of PRECISION. He is a keeper. Next time. we would like to have Anthony return.
- Despina Bogdanos
Hayward, CA
Antonio provided great service. He was very personable and professional. I give Antonio 5 stars. Excellent job Antonio.
- Frank Aguiar
Hayward, CA
Great service, great explanations, proper cleanup,& an overall great experience! I received more “bang” for the amount spent. This is the 2nd time I’ve used Precision and I’d use them again!
- Art
Hayward, CA
I could not be happier with the repair of a broken spring on my garage door. My service repairman Gavin was on time, explained the problem and the cost and went to work. He was very professional and I could not believe how fast he completed the repair. I definitely picked the right company for the job. Thank-you! 5 stars!!
- Michael Wise
Castro Valley, CA
Precision Doors is a very professional company in all respects. Beginning with Al our Rep. to Tina in the office to Moises who was our installer. The door was installed in about 2 hours. It looks and works perfectly. Thanks to all!
- Jim Willits
Hayward, CA
Travis did an excellent job at repairing our garage door. I requested same-day service and he came out within two hours of the request. He assessed the problem, thoroughly communicated the problem, and recommended what exactly needed to be done. He informed me of the price to replace and repair the door. I opted for the repair as I wanted to keep the cost down. Travis installed brackets, plates, wires/cables, rollers, springs, and struts - I may be simplifying here because it was a little more involved than as I described. Overall, the issue was fixed and our garage door is as good as new and strongly reinforced! Travis is professional, prompt, proficient, and kind. I highly recommend Travis for your garage door issues. Five stars!
- Michelle Mason
Hayward, CA
Excellent work by Mr. Moises. Many friends in the Eastbay area gave me good opinion about Precision Garage door Service. Right on time to start the work and completed the installation within the time window (10 am to 2.00 pm). The door works great and new motor with WiFi camera and backup battery all working perfectly fine. No noise while operating the door. The most reliable contractors for fixing garage doors.
- Anantha Sankaranarayanan
Product:
Hayward, CA
Solomon and Gabriel were very professional and efficient. They installed 2 garage doors and 2 new garage door openers. The installation went seamlessly. We are very pleased with the service provided by the Precision Overhead Garage Door team.
- D T
Service Provided:
Product:
Door Installation Team : Gabriel Van Blake
San Leandro, CA
I was extremely Pleased with the initial meeting with Al, he was patient while explaining the differences in insulation, and features between a belt and chain drive. He followed up afterwards and answered all my remaining questions. Armondo was my installer. He was prompt, courteous, maintained safety Covid protocol, and left the area spotless. I will recommend Precision to all my neighbors and friends.
- Janet Pulliam
San Lorenzo, CA
I would like to say very big Thank you to Precision garage door for coming out to fix my broken garage door. Called on Tuesday and they we're out to fix it the next day. Technician was courteous and friendly and explained everything in detail and price before any job was started. Thankyou Joel for your professionalism and getting the job done 2 thumbs up, will definitely be calling again if I have any garage door needs.
- Michael Lising
Product:
Castro Valley, CA
Beautiful new garage door & Great service!
- Nancy Weinmeister
Hayward, CA
Good and very good service. I am very happy that I called this company. Dr. I. G Nadaraja
- Gee Nabaraja
Product:
Hayward, CA
The springs from the garage door broke off. I knew I needed it to be replaced. Of course my mind went to who could do the job and at first I thought a garage door repair company but then i remember Precision. Your company has always delivered quality service and performance. So I picked up the phone and made an appt. Mario came and showed him the garage the springs he took care of it. Mario was informative and answer my questions. I feel very confident that if I ever needed any service with my garage door it will be with Precision
- Monica Hernandez
Service Provided:
Product:
Service Technician Team: Mario Mojica
San Lorenzo, CA
Great Job! Very professional.
- Donna Wolfe
San Leandro, CA
Your customer service is excellent. The appointment scheduling was easy, Mario called me about 30 minutes before his arrival, diagnosed the problem, gave us a time estimate for the repairs, and actually completed the repairs in that time frame. He explained his work and what we could do on our own for maintenance. I was a little shocked on the cost of repairs, though, but I have faith that the work will last for many years to come. Communication via email was also efficient, by the way. Much appreciated.
- Allisen Asercion
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Our technician was Carlos he not only did a great job but was friendly and courteous. He is a person you want to work with.
- Ron Saunders