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about Precision Garage Door
Precision Garage Door of East Bayhas received 3017 reviews, averaging 4.85 Stars:
Thanks, Soukie Sing for upgrading then completed the garage door repairs in 2 hours. My garage door was over 20 years old. One spring broke. After reviewing, he suggested to upgrade the bearing, cables and other parts. I agreed and happy to pay more than expected.
- HCT Tran
Great service fast and efficient. Thank you. I would recommend this business.
- Hong Tran
I found that Precision Garage Door responded promptly to repair my garage door which had the broken spring. I found the garage door problem in the morning, and they responded to repair my door on same day. Rodney was excellent to repair the door. He recommended to replace the rollers to new plastic-covered rollers. Now, my door moves very quietly. I will call them next time when I have another garage door problem.
- Masayuki Murakami
Good job! We were also happy that they were able to come on the day we called.
- Patricia Courtney
Mario was great. Fixed everything that other company could not
- Alan Lapane
Precision doors representatives and servicemen were professional and extremely timely completing the job.in what I consider record time. Thanks much.
- Rosie Hayter
Nicely attentive and effective work
- Jody Cornelius
Carlos L was great Very patient with us older folks
- Robert Stevens
My kids had ran into my garage door a couple of times and it was in need of some service, in addition to having a broken spring. I made an appointment with A couple of different companies and ultimately chose Precision garage doors,. I have to say I selected Precision because they deploy quality parts and service. When Rodney called-he let me know he was about 15 minutes away and let me know professionally . The professional arrived at my house on time in the truck in uniform and he gave me an estimate that included an invoice for how much I would pay. I quickly decided that I would take advantage of the fact that he was ready to do the work right then and there. I also was happy to see that when he did the repairs, He went over everything and showed me things that I didn’t know were wrong with my garage and gave me several different scenarios for how I could repair and or replace and the quality of his replacement parts were really really good because I had done my homework. I’ll just say, I was very impressed and I would highly recommend Precision Garage Doors service in the future. Darryl Walker
- daddy
A job well done !
- Brian Vasil
A extension spring broke on my (very old) garage door opener system, leaving me unable to get my car out of the garage. I hadn't seen another system that looked like mine online, so was a bit worried that replacement parts wouldn't be available. Turns out that wasn't an issue. I booked an appointment online and David Lopez from Precision came over the same day. He quickly and efficiently replaced both springs, and remounted a safety sensor that was falling out of the wall. We also discussed the probable remaining lifetime of the motor (not long) and repair options if other parts should happen to fail too (very likely). If more work or a full replacement is needed later I'd use Precision again.
- PaulG
I had a very nice experience with Precision Garage Door today. Very efficient technician, Antonio, gave me options and explained everything clearly. I’m very glad I called them. My garage door works again and it’s much better than it was.
- Linda Terrell
Couldn't be more pleased with the service from Precision, and particularly the technician -- Caleb Winchester -- who came out on a rainy evening and installed a complete new door lift and infrastructure. The price was as expected and reasonable, and Caleb was knowledgeable and professional. He gave me answers to my many questions and offered options to choose from. He had all the equipment on his truck and jumped right in once I'd settled on a package. The install looks and works great. You won't find better service in Sacramento. Ask for Caleb if you can.
- Michael Marois
Carlos L provider superior service, was a professional, respectful, and very communicative. He assessed my garage door and provided a quality fix. Thanks Carlos L and Precision Garage Door Service!
- Terryl Fenton
Garage door spring broke on a Sunday and they were able to fix it that day. David the technician who helped me was friendly and explained everything well. They recommended replacing some other parts that were old and worn out. It seemed like a reasonable and legitimate recommendation based on the door being old and likely not maintained by the previous owned unless something broke. Prices weren't cheap so I probably should have gotten quotes for the other services recommended besides the clearly broken spring, but that's on me.
- j w
Really well done and fast
- Jeffrey Gray
Amazing service and great work!
- Laura Kimpton
Rodney was awesome They came within four hours and I wasn’t home and they were able to stay until I got home to keep the appointment. I would truly use these guys again and not look anywhere else. I felt like this company had my best interest
- chris cruzen
Nathaniel did an amazing job in an extremely short amount of time and was extremely thorough, knowledgeable, and was able to answer all questions that we had. We literally were expecting the worst, but ended up with the best. Excellent customer service, would highly recommend and use again!
- M E
Paul came out and fixed my door from 8-10:30 on New Year's Eve! They didn't charge extra for the timing. Fixed the problem and made the door run much smoother and quieter
- Curtis McAllister
Technician Joel J came out and installed a wall mount opener for me. He really needs a raise! He was friendly, thoughtful and extremely professional. Overall just a good person. If youre looking for someone to represent your company hes hands down the guy! Definitely recommending you guys!
- Mar mo
My garage door wouldn't close with the remote. After going through my DIY online checklist, I suspected a bad sensor (not just misaligned). These folks had fixed my (old) door before and done an excellent job, so I gave them a call. They came the next morning, exactly when they said they would, were completely professional, and had the job done in 20 minutes. New sensors work great. Thanks, folks.
- Rick Laubscher
Paul Brinkman repaired our garage door today. He did an excellent job and figured out what the problem was in just a few minutes. He not only repaired the main problem but he found several other issues with the door that he immediately fixed. This is the third time he has been to our house in the last 5 years and every time the problem has been solved to my complete satisfaction. Don’t hesitate to call these folks if you have garage door issues.
- James Batka
Paul was out for a service call. He did the initial installation and was excellent. Today he came out to replace the Smart Control panel in the garage. He completed the job and was efficient, friendly and knowledgeable…. Paul is a great representative for your excellent company.
- David Silverstein
We were so grateful that Rodney came by in the evening to fix our broken spring and worn out rollers. He was very professional and explained everything you need to know about garage doors and was able to answer all of my questions. Thank you again Rodney and Precision. Happy New Year to you and staff. kpt
- KARIN PATUBO-TRAN
This is the second time we have used precision and they did a fantastic job each time. They are extremely knowledgeable, they didn’t try to oversell, and they were extremely efficient in installing a new opener and rollers. Our door went from extremely noisy before their work to whisper quiet after. But what shocked us was how convenient scheduling was. They came same day in a 6-10pm window making it easy to be home from work. They arrived at 6:30 and texted us when on the way. They assessed the issue quickly and were able to install the new equipment on the spot. They finished before 9pm. I highly recommend working with Precision.
- Kevin Albert
Phillip fixed my garage door very quickly and professionally, and offered thorough explanations as well as tips for maintenance in the future! I’m very grateful for the excellent service.
- Eri Horikawa
Great service. Little costly, but quality workmanship.
- Crista Haar (EC)
Carlos was here promptly (on a Sunday), diagnosed the issue with my (ancient) garage door and fixed it on the spot. He was courteous and professional. I would highly recommend Precision Garage Doors
- Amanda North
Licenses
Contractor License#979078
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com


Update: Received a call from the manager and not only apologized but refunded us. We ended up having the panel replaced by another company. Appreciate them going out of their wait to clarify and make things right. Called and they sent a guy out the next day which was great. Problem is we paid $350 vs $120 that another company would have charged. The temporary fix was not appropriate based on the issue just so they could try and sell us a new garage door, motor and track system. We were quoted over $3500 for a cheaper door, motor and track system. The appropriate fix was to replace the top panel not temporarily fix it knowing it won't last. We were told our current motor was not in compliance with CA code in hopes that we would buy a new one but what they didn't inform us was that it's ok to still have it because it was installed prior to when the code was put into place. This company is out to over charge you and sell.
- Elizabeth R. Varela