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about Precision Garage Door in:
Castro Valley, CA
Precision Garage Door of East Bayhas received 72 reviews, averaging 4.71 Stars:
Castro Valley, CA
Castro Valley, CA
bottom line the door got fixed! (broken spring) But the tech was very unhelpful, could not answer questions and tried to pad the bill with unwanted maint. Finally he was politely TOLD three times to PLEASE keep the gate shut, dogs. He disregared this. might look elsewhere next time!
- Brad Fritchman
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Service Technician Team: Sheridan Abad
Castro Valley, CA
Took a while for the door to get made and get scheduled. Showed up on time. Did a great job on the install. Left the area very clean
- Anjanette Scott
Castro Valley, CA
Fast service and was very knowledgeable. Door is very quiet now.
- Donna Durmann
Castro Valley, CA
Awesome service performed by Jerry Parker! He installed a key pad for me. Fast and efficient, very friendly and full of information and helpful tips about my garage door that I never would have thought of!
- Gabrielle Raumann
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Castro Valley, CA
Mario and Erik repaired/replaced old faltering cables and drums and installed a new motor. They worked efficiently and pretty quickly despite the late hour and what was already a long day for them. They deducted all of the service fee because they arrived so late. The recommended solutions resulted in a better door at a reasonable price.
- Moira Simmerson
Castro Valley, CA
Stellar service provided by your tech, Mario. Called for service at 6:30am, scheduled appointment window was 0800-Noon. Mario arrived promptly at 8:00!! I thought the cable was broken, did not realize it was the spring. Mario set to work immediately, replaced the spring and bearing plates, lubed all the hinges and tracks. Job completed in about one and half hours. Mario was very knowledgable and efficient. And very kind eyes!! I will certainly recommend your company to family and friends should they ever require your services! Job well done!!!
- Sue Hansen
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Service Technician Team: Mario Mojica
Castro Valley, CA
Made a same day appointment with Precision to install torsion springs to replace extension springs, and to install a Liftmaster 8500 opener. Technician Gabriel called ahead, arrived early and was.very pleasant. I told him what I wanted to have done. He worked up an estimate. The only issue I have with Precision is the VERY high price I was charged for the opener. More than double what I could have paid online. I don't mind Precision making a reasonable profit, but MAN!. I almost did not have this part of the work done because of this price, and was doing to just have Gabriel do the spring replacement, which I can't easily do. But I would have had to install the opener myself, (which I have done in the past--not difficult), but since Gabriel was there and had everything needed to do the job, I went ahead and had the whole thing done. He did a great job, set everything up, showed me how it worked, and cleaned up. Great representative of your company. Mostly a great experience. I am only mildly bitter at the price I paid for the unit, hence the 4 stars. I will get over it eventually. But MAN!
- Ron Kirkeeng
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Door Installation Team : Gabriel Van Blake
Castro Valley, CA
I had both single doors worked on, the only problem I have Jerry never told me the cost that these rollers ( over $500.00) he changed would cost. I see improvement the one door I hadall my trouble with. When one of your people delivered my receipt to me he informed me there is no warranty on your work, that I don't like. I do like to know that any work I payed to have done is warranted.
- Emile Lassalle
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Castro Valley, CA
Precision is a rip-off. Some JACK-ASS came out to my house and tried to sell me a whole brand new garage door for $5,000 and all I needed was 2 Springs. They try to sell me 2 springs for $619 I told the guy to get the hell out of here. I called another garage company called ALL BAY garage doors. They are the nicest people around and only charged me, 295.00. So Precision go rip somebody else you're not going to rip me off. Jim Martin, Castro Valley, California.
- Jim Martin
Castro Valley, CA
Ok...I give these gusy 5 stars....good phone when you first call in, very professional, excellent appointment setting, and the the person that showed up knew his stuff. Problem solved. John was my service tech..great guy. Thanks P.S. I called Sunday AM.....they were here by 5PM Sunday....springs, rollers replaced...door works great.
- Paul Gordon
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Castro Valley, CA
Jerry did a great job explaining what was wrong with the door and fixing the problem. I will definitely use them again.
- Mike Merithew
Castro Valley, CA
Gabriel was the technician who came to my house. He called 30 minutes before he arrived to let me know he was on his way which was very considerate. Gabriel was helpful, explained what he was doing, was professional but friendly at the same time. He fixed the door and asked if there was anything else he could do, which I thought was above and beyond good service. I would definitely consider Gabriel an excellent employee for your company, he set the example of what good customer service is.
- Nancy Langella
Castro Valley, CA
Blake did a wonderful job he was on time and so efficient what a great personality also the new motor and the bearings are so great they're so quiet what a difference I'll be sure to recommend you to everyone that I know thanks a million
- Patsy Helton
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Castro Valley, CA
The technicians are decent and reliable men. Precision Door Service has courteous and efficient scheduling staff. Thank you. I chose Precision for the repair of my garage door because they are diamond certified.
- Rebecca H.
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Castro Valley, CA
Very happy with the technician. Needed to replace the door, but trusted his knowledge of the situation and he knew what he was talking about. I heard about Precision Door Service from the internet and chose them because of their Diamond star rating.
- Rebecca H.
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Castro Valley, CA
Very courteous and professional, the technician was very knowledgeable and cleaned up after he completed his job! I'm really happy with the way my garage door install turned out. I would highly recommend Precision Door Services to my friends and family.
- Jonna M.
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Castro Valley, CA
I easily found Precision Door Service on the internet and they promptly came out to fix my garage door. The garage door operator stopped working, the technician arrived on time and replaced it in a jiffy. Thanks!
- Bob D.
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Service Technician Team: Paulino M
Castro Valley, CA
The technician was awesome from the first voicemail until the end. I trusted his assessment, suggestions and his courteous manner. He made me feel as though I could sit back and relax. Much peace of mind about the work!
- Hana Colbert
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Castro Valley, CA
Paulino was excellent in his explanation, speed of work and demeanor. An excellent job by an experienced and friendly technician.
- Robert Nishiyama
Castro Valley, CA
Paulino replaced all my old rusted hardware with his top of the line hardware! My garage door now opens and closes like butter! Thank you Precision Door Services for being such amazing service providers.
- Ray warbasse
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Service Technician Team: Paulino M
Castro Valley, CA
Paulino fixed my problem. He was able to get my springs replaced and now my garage door opens and closes with ease!
- Matt Wong
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Service Technician Team: Paulino M
Castro Valley, CA
Had Precision change my springs. Technician was on time and did a good job but I called another company later and they said they would have done the job for $25 less.
- Edward G.
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Service Technician Team: Paulino M
Castro Valley, CA
Hector is a fine young man-friendly and professional. He gave us a fair price on replacing our garage door motor.
- MV
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Castro Valley, CA
Our garage door motor broke. We called Precision and it turns out it was our spring not our motor. The repair was completed and our door works fine. Brandon did a good job.
- Chris L
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Castro Valley, CA
I called 2 companies to fix my garage door. After for waiting for 2 companies and no repair, I called Precision. They came out and fixed my door in no time.
- anne A
Castro Valley, CA
Had never used Precision Door before. Called because I liked all the information on the website including hundreds of reviews from real customers. Hector our technician was very kind and patient in explaining what needed to be done to get our garage door working right again. Everything works great. Have already recommended Precision to a friend of mine.
- Judy Bjork
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Castro Valley, CA
I like to work with experienced people and am not a big fan of young kids working in my house but Ricky proved me wrong. He was on time, gave me options, and I was in no way going to spend a lot of money on additional repairs but I did anyway. My garage works great. I never knew it could be so quiet.
- Lou C
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Castro Valley, CA
Great service! On time, friendly, knowledgeable. Paulino got our garage door opener working again very quickly and explained everything.
- Kathy Anderson
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Service Technician Team: Paulino M
Castro Valley, CA
James did a great job fixing our garage door opener quickly. People on the phone were nice too. Recommend Precision Garage Door for quick, professional service.
- Bev Mello
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(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
I never received a receipt for the 1st job done. I also need copy of Warranty and instruction to open the door when it's stuck. I needed to recharge my electric car but couldn't open the door. How do I open the door manually the next time it's stuck OR if we have a power outage. Just talked to the guy who fixed the door. He said labor charge is $89 and service call is $49.95. Shouldn't the service call fee be folded into the labor charge? Your fees are unreasonable and unfair! We are seniors on fixed income. Do not overcharge! Today's charge of $433.54 does not describe what was fixed.
- Ida Lozares