Garage Door Repair in Pleasanton, CA - Page 2

Jeanette Knobel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an issue with my garage door not opening and closing properly. This being on a Friday evening, I was not sure I could get help. Precision Door came through for me and sent a Tech (Rodney) to rescue me. Rodney was very courteous, knowledgeable, and understanding of my issue. Rodney is a real asset to the Company. Wish there were more people like him.

Julia Curtis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are very happy with the job Patrick from Precision Door completed at our home. He was informative and professional. We will be recommending Precision Door to our friends.

Dave Biggers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because my normal provider was backed up for three weeks, and I couldn't wait. Once Jose Brizuela completed replacing my opener and wheels later that same day, I am thankful things worked out as they did. Jose arrived within two hours, quickly diagnosed the problem (old age ... opener, not owner) and had everything on the truck to bring it into this century. Then two hours later, he was gone. Job well done. Thank you Jose and Precision. After this experience, you're my new "normal" provider.

Lenard Caffey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hi Everyone, yesterday afternoon my garage door opener motor stated smoking! Lucky i was there to unplug it ! I called Precision garage door and they gave me options when they could come out the next day! i chose a time and Rodney called and showed up right on schedule ! may i ad with a fantastic smile and attitude! he gave me several replacement options and and i chose the one that best fit my budget! After install he went above and beyond making my door better than it ever was! five star review and a great big thanks to Mr. Rodney Farmer and Precision garage door!

Bruce Bentley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Company, Great Service - Technician Rodney was fantastic !!! - I would reccomend this company highly

Marion Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very helpfull and courtious.

Cynthia Gee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision came right on time and evaluated the situation and changed all the necessary parts and got the job done in a few hours. Very reliable and fast.

Richard Ryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I received a call from the Technician 30 min before his arrival as promised. He was courteous and knowledgeable. However the cost for this work, a Garage Door equipment replacement was 5x more than expected. I declined to have them do the work.

Marvin Cope

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door became slightly unhinged. I called for help and was scheduled for mid morning. When Travis arrived it just took a few minutes to assess my problem and give me an estimate. I was shocked when he asked if I wanted done today! Within a couple of hours, my garage door acted like new!

Lida Cavalieri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos was friendly, professional and gave me options for my garage door repair/replacement. Based on the damage, I am purchasing a new door. I really appreciated the Precision came out the same day, since I could close the garage door after it got jammed. Thank you so much for such great service. I highly recommend Precision.

Laurie Stanec

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech called when he was on his way & even arrived ahead of schedule. Tech was very professional, polite & courteous. He explained everything that needed to be done , gave me 3 choices of work needed, but did not push to do anything more that I wanted to do. I highly recommend this company.

Dolores Gross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician did an excellent job - right away found the problem and took care of it. Very professional - asked if we had any guestions. He wanted the door tested (opening - closing) before he left to make sure it was working properly which it was. Thank you for the quick response when I called to set up appointment.

Kathy Temple

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos was wonderful. He explained all my options and walked me through everything when he finished. So polite!! He is an outstanding employee and representative of your company.

Marilyn Lobe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Don’t go any further.. definitely call and make an appt. Travis was my Technician. He arrived early, was very knowledgeable, and explained everything in detail. The repair was done in a very timely manner leaving my garage spotless. I feel I got a very reasonable repair.

David Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Repair Man was very knowledgeable and Efficeint.

Scott Spencer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great work and timely response from Precision Garage. We had a non urgent situation, but they were still able to come out the day of. The technician, Jose Brizuela, was knowledgeable, polite and quick to boot. Went over everything in detail, answered questions and cleaned up well upon departure. Overall a positive experience and would recommend. Thanks Jose and Precision Garage.

Amit Sonavane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am surprised with the the quote given to me. My garage door opener is pretty old and the gear broke from inside and there is no way to repair. So, I asked for the quote how much would be the final amount if i go for new garage door opener. They have gave the quote which 4 times higher than market rate (total $3200). I checked with Home depot and their technician and got it replace in $400. I would not recommend service from Precision. Highly disappointed.

Larry Melim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience with Phillip Nguyen goes back four years ago. Phillip has the same professionalism and mannerism as he greeted me today. Phillip greeted me with positive enthusiasm and was very detailed assessing my garage door issues. Phillip provided me options how I would like to proceed with repairs and the estimates and his estimated to complete repairs was spot on. Phillip, really knows his trade, but most importantly Phillip iwas sensitive and courteous to me and my neighbors. Noise was minimal and repairs exceeded my expectations. Shout out to the management team and owners for taking pride in their business and making great investments in their staff, staff uniforms:appearance and keeping vehicles in excellent condition. Best regards. Larry Melim

Vicki Solis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Expert work, pleasant professionalism. James was very nice and did above and beyond my expectations.

Eddie Azuma

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, on time quick service. Job completed exactly as stated and with full explanation of how better to keep the system operating smoothly and better spring life.

Kandis Graves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience! Call center courteous and professional. Quick response, local and BBB all important. Best was the Service Tech Carlos Yow Chamorro!!! He went above and beyond to explain everything, and give exceptional service.

Brian Ito

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had my service Monday, which went very well and the tech was very quick in getting my new motor and springs installed. I will say, I was a bit shocked at the price. I was not offered options and was just told that the cost would be $3600 for what he was installing. I was surprised on the invoice to see how much some of the individual components were and that it wasn’t service that was the result of the price. Looking on the precision garage door website, it seems like the average cost of a motor is 300-500, I paid over a grand for mine. I’m seeing the same motor available online for $400, why is this one so much more? Additionally the two springs were $300 each? Online I’m seeing average costs should be $100-$200 for both combined? It also cost $1000 for center and end bearing plates and cable. I’m just hoping for a bit more transparency on these costs as I do feel a bit like I was given premium options without being consulted on options.

Sheila Reyes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Many thanks to Raul who got our garage door back to working condition within an hour of his arrival. Thank you Pecision!

sandeep Baldawa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service, friendly customer service and quick response

Cathy Basch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Love the garage doors! They look great and are very quiet. Everyone was great to work with.

Kim Ancira

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Holy smoke!!! Garage door cockeyed and won’t open at 2pm on Saturday. Called and they made an appointment for 2:30 -6:30. Then Jose called & said he’d be there in 20 minutes. Got here at 2:50. Looked the door over, gave the estimate, we said OK. He replaced the spring, cables, plastic things that travel up & down. Fixed the track that was dented (we thought beyond repair) and assorted other parts. We paid him and he was on his way at 4:15!!! Their commercial is no BS. Saved the day. Thank you so much. Kim Ancira

Anne Magario

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called for an emergency appointment. The wheels went off the track on one side of my garage door. Paulio was out in good time and walked me through the options, He then took care of the problem very quickly. It now runs quietly again and I would highly recommend Paulio and Precision Door!!

Greg Dipeso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service by Travis

Tim Kuchac

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The motors on my two garage doors were wearing out and not working properly. Travis Behn responded and we discussed options. I opted for new motors, springs and some minor parts. Travis was great. Very knowledgeable, professional and friendly. I enjoyed chatting with him. After the install, he helped me set up the phone app, showed me how everything functioned, and took the time to answer all of my questions. Great service. I’m happy with the experience.

Judi Hollison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Service tech was very nice and efficient.