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about Precision Garage Door in:
Lafayette Area, CA
Precision Garage Door of East Bayhas received 103 reviews, averaging 4.84 Stars:
Lafayette, CA
Orinda, CA
I placed a call to Precision for a service visit on Monday. I received confirmation a technician would arrive Tuesday between 4-6Pp. Paul B arrived at 4:30p. We discussed my garage door situation. Paul listened, and presented me with 3 options and associated quotes. I selected one and asked when we could start. Paul said immediately. He had with him on the truck all the parts needed for my job. He let me know when he expected to finish, kept me informed along the way, and completed all the work on time. This was one of the best experiences I've had with any service company. I highly recommend Precision Door Service, and will use them for all my garage door needs. Rob K. Orinda
- Robert Kline
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Service Technician Team: Paul Brinkman
Moraga, CA
Travis did an excellent job of servicing our door. His expertise and professionalism was a real relief in knowing we were getting good service.
- Alex Arnold
Moraga, CA
Service was to replace the hardware. Very nice experience and would call for your services again. 5 Stars
- Pennie Davis
Lafayette, CA
Had a very good experience with Precision. Easily scheduled a same day repair. Tech's were not only on time, but early. The provided a time frame to complete the repair and were right on schedule. Finally, they reviewed all the work they completed and made recommendations on how to maintain the mechanics of my garage door system. Both tech's were friendly and professional.
- Bob Flynn
Lafayette, CA
All according to plan from the appointment to the call from Paul telling me when he would arrive, to the neat truck, masked, touchless transaction, complete walk through of the inspection and repairs needed, quick quote and efficient repairs - left me with a quiet, gliding door that I expect to last another 15 years or more.
- David Pinkham
Lafayette, CA
The most efficient service call I've ever had, prompt, pleasant, and best of all I didn't need to replace my 33 year old garage door. James explained everything to me, replaced parts, tightened up things, and advised me on maintenance. I highly recommend Precision and will tell friends and family.
- Karen Thomas
Product:
Lafayette, CA
Willing and able to help install custom garage doors that I fabricated myself. James was great at problem solving some of the technical issues that came about due to custom door construction. He was knowledgeable at making he necessary door, hardware and track adjustments to make the doors operate smoothly. i would recommend James in a heartbeat to work on my garage doors in the future.
- Bob Reuter
Moraga, CA
The Tech was not wearing a mask when he came to my home. I did not receive a check list of what was inspected for my records. i felt the service charge was to high for the service given. i felt the company should have ordered the part needed for me to in stall, so it would be the correct part. That would have been a better service best practice.
- Joseph Warzeniak
Product:
Lafayette, CA
I had dealt with Contra Costa Door for over 20 years for maintenance / service - when I really needed them, their emergency response was 48-72 hours before I may hear back. Precision answered immediately and a technician (Phillip) was out within one hour (Saturday early evening) - he was very professional and handled the problem in short order. Super pleased.
- Richard Adams
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Service Technician Team: Phillip Nguyen
Orinda, CA
From Laura who answered my frantic call to Sheridan who came to my rescue! If I could give them 10 stars, I would. Thank you so much. Everyone was very nice, sympathetic and professional! Thank you again!
- Lisa Fitzinger
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Service Technician Team: Sheridan Abad
Moraga, CA
Daniel Yang, the technician who came to service my garage door was very professional, helpful, and took time in trying to save me money. He couldn't of been better! I give him and Precision high marks!!!
- Michele Vellrath
Product:
Orinda, CA
Your ad helped me find you for a Saturday visit and need. Your service rep promply helped me solve the electrical problem with my door. Paul Brickman came when promised and solved my simple electrical problem. In the process he helped assess other potential ware problems which I did not choose to address at this time but will not hesitate to address in the future if needed. He was very helpful and pleasant in everyway including a review of your pricing and parts structure and especially to help me choose the level of service you provide. Thanks, sincerely. Bill McCord call again when
- Bill Mccord
Lafayette, CA
Paul Brinkmanship did an excellent job late in the evening. Very knowledgeable and courteous.
- Jim Reiter
Orinda, CA
It is always nice that a company can come do an important repair within a couple hours of calling them! Tim, our repair expert, could not have been any more friendly. Very informative and explained everything including what the exact cost would be. This is not a fun or cheap repair but the price given was what we thought it would be so no "sticker shock". Excellent work was performed!
- Beth and Tim Eliason
Product:
Moraga, CA
The 4 hour window is really large and I understand initially for the appt but day of and closer to start of window, a narrowing of the window would be helpful. I had a 1-5pm window so I left work at 12:45. At 4:20 with no contact, I called and was told, yes you are next and it should be soon. At 5:30 the technician called to say he didn't realize he had this appt and it was written on one of his manifests (or whatever your process is) and he was 30 min away. So at 6pm he shows up. He fixed my door but I am not convinced he oiled everything as I asked. All the hinges on the door panels still squeak and it seems pretty noisy when opening/closing considering it was just repaired. I will say the tech was very nice and apologetic and gave me a discount for the miscommunication.
- Kristina Botsford
Product:
Moraga, CA
Our garage door was not working properly. It came down on the back of my van as I was backing out one morning. This caused the bottom seal to slightly break. I called Precision the next morning and 4 hours later, Garrett R. came to fix my garage door. Garrett was fantastic! He was friendly, knowledgeable and able to fix my garage door in a timely manner. He also gave me great tips on how to keep my garage door running smoothly! I will definitely call Precision again if I need their help in the future!
- Khae Cheng
Lafayette, CA
Very efficient and knowledgeable service person Did not oversell on items we had replaced a couple of years ago. Arrived when he said he would and did the work within a coupe of hours.
- Roger Deeney
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Service Technician Team: Paul Brinkman
Lafayette, CA
My garage door opener was not working so I called Precision and they came right over. This is great! But......I was told that I needed new springs and rollers so after thinking I was going to spend $50 or so on an opener, I ended up spending $1100!! James, the Tech was amazing and fixed my door in no time. He said that he did not fix prices but OMG. With earthquakes and fires this year, I need a door that works but the prices were very high.Thank you James for great service.
- Rob Warehouse
Product:
Lafayette, CA
Definitely Diamond Certified quality & workmanship. Highly recommend Percision Door.
- Paul Derby
Moraga, CA
Mario was great. Courteous, knowledgeable, knew exactly what I was asking for (latest tech) and installed it the same day. It could not have been better. 5 stars!
- Carlton Robinson
Moraga, CA
Quick response (I called at 7 a.m.; got 8 to noon window and tech arrived about 10:40). Mario diagnosed a failed door opener-- he even unplugged to re-set before proceeding. I was told online your service call could be applied to purchases; initially he offered half off the service call but did take off the whole amount (I believe I was told during initial call this would be the case). Nice guy -- quiet, polite and worked fast. I should have offered him a wet rag to clean his hands though-- its hard to want to shake when they're dirty! You replaced our door springs in April 2017; nothing personal, but I hope I don't have to see you again soon!
- Cathy Dausman
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Service Technician Team: Mario Mojica
Moraga, CA
I have used Precision for years I have aleays had reliable and courteous service.
- Victor Emmerich
Lafayette, CA
Cem arrived within 4 hours to repair the springs on my garage door. He was professional, polite, knowledgeable and efficient. The repair was completed within 45 minutes, and I will definitely use them again, if a garage door problem occurs.
- Sherry Dumke
Product:
Orinda, CA
We were very pleased with your staff Chewy this morning, who came to replace the door springs and presented us with a detail proposal for the replacement of two doors. He was professional and knowledgeable and courteous.
- Ernest Lam
Product:
Lafayette, CA
Excellent Job!
- John/ kim Schilling
Moraga, CA
Cem came to my house on time and was incredibly respectful and professional. He did an excellent job and I will definitely recommend this garage door service to my friends and family.
- James Zapanta
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Moraga, CA
Great service and talented and professional service man.
- Philip c Crosby
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Service Technician Team: Paulino M
Orinda, CA
My initial call was handled quickly and a time provided for a technician to look at my problem. The technician arrived on time at about 4PM on a Saturday afternoon. His name was James and he did a remarkable job in about 1.5 hours of rebuilding springs and bearings and getting the door operating better than before. Additionally he delineated some improvements that would get it working even better in the future which I will likely do.
- Rick Shriner
Moraga, CA
Love your same day service. your employees are the best .Courteous and knowledgeable.
- Victor Emmerich
Product:
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Travis arrived on time… 8:00am and finished the job at 9:00am. Travis was friendly and did a neat job. I would recommend him to anyone in need of a garage door repair.
- David Fujita