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about Precision Garage Door
Precision Garage Door of East Bayhas received 2283 reviews, averaging 4.84 Stars:
Walnut Creek, CA
Product:
Service Technician Team: Antonio Mendoza
Fremont, CA
Called approximately 3:30pm on Saturday. Representative was here before 4:30. Explained the problems, offered 3 alternatives and had finished before a little after 5pm. Very impressed with the representative. Felt comfortable with his assessment and what needed to fix the problems.
- Jerold Juhl
Dublin, CA
Precision, arrived quickly less than an hour after I called for service. The technician was thorough and explained exactly what my options were. He cleaned his work area, and after all I had him do was done and leaving within 2 hours. He explained what he did showed me the work, and discussed how to use the new product and left information on who and where to call if a problem arrises. I was left with 3 remotes instead of the customary 2. Very very pleased with this company. I have used them in the past although a long time ago, but the service and quality has never changed. Thank again!!!
- Eric Jones
Product:
Hercules, CA
No you did not meet my expectations with Travis this time, Travis replaced the rollers when he was here before, but the rollers need to be adjusted, something is pulling the wood from around the garage door frame. Travis said the rollers were in their place and could not see anything wrong, he could not fix what he could not see, clearly there is something going on. Other that that I am still happy with precision.
- Bobbie Edison
Newark, CA
One word … EXCELLENT!!!! Thanks to Karen who answered my call at 7:11 AM., and to Technician Phillip Nguyen who arrived on time (12:39 PM) and completed repairs expeditiously (took about an hour). I’m a very satisfied returning customer who’ s convinced Precision is THE BEST garage door company. Tim S.
- Timothy Scott
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Service Technician Team: Phillip Nguyen
Oakley, CA
I have used your business several times and have received excellent customer service. The technicians have always been friendly and professional.
- Melanie Ewing
Product:
Pleasanton, CA
Sheridan arrived and installed a new garage door opener. He was efficient and worked quickly. Very good job. Would recommend Precision and Sheridan without reservation.
- Richard Estevez
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Service Technician Team: Sheridan Abad
Walnut Creek, CA
Our technician was excellent, courtesy and knew exactly what to do to fix the problem
- Pete Mazzetti
Livermore, CA
Great service, came within 4 hrs after I called! I can’t express enough how much that means to me since I was unable to close my garage door. Thank you Technician Travis Behn! You’re the Best! Catherine ????
- Catherine Yung
Concord, CA
Ricardo Serafino was very helpful and explained everything in detail before starting the repair .
- Ali Ashtari
Concord, CA
I bought more parts than I can list. The technician was friendly, professional, knowledgeable and I was very pleased by his work.
- Gilbert Macumu
Alameda, CA
Freddy was amazing ! Very professional . Explained everything ! Got the job done and left no mess.
- Stephen Landreth
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Service Technician Team: Sheridan Abad
Union City, CA
excellent service by Ian, he explained why other parts should be replaced besides then broken springs. no pressure just information for me to make the proper decision. very professional and courteous.
- Larry Tow
Rodeo, CA
Precision garage door The bay area is a wonderful company. I was able to contact them and they picked up the phone within one minute. I was able to arrange for a technician to come to my home the next day, but the technician was friendly, efficient, professional, and knowledgeable about the garage door opening technology. I wish all companies were run like Precision Garage Door.
- Marjie Chaset
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Oakley, CA
Did not receive a receipt or breakdown of work done form insurance purposes. We need this!
- Ed Eastman
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Service Technician Team: Sheridan Abad
Antioch, CA
Thank you Travis, and Service Champions for outstanding service. I highly recommend this Company ????, excellent job.
- Ann Hillberg
Dublin, CA
Your technician Alex was courteous, professional and very competent. I am glad that I can always call Precision Garage Door when I am in a bind. Thank you.
- Cary Kihara
San Ramon, CA
Sheridan did a quick and fantastic job on my garage door repair. He replaced the springs / rollers, etc and rebalanced the door. Couldn’t have asked for a better service!
- Chul Y
Lafayette, CA
I was very pleased with the process from first call to completion of the project. Mario called about 25 minutes before he arrived, so I was ready for him to begin his assessment. No wasted time waiting and wondering. He quickly determined the best opener and other repairs to get the door working as it should. I had a few questions about the new system which he answered clearly and politely. Mario assisted with setting up the car openers which was appreciated. Very happy with this experience in general.
- John F
San Pablo, CA
The representative was a courteous professional. He was able to identify the issue within a minute of inspection and resolved it within two. Thank you Mr. Abad.
- Carlos Selva
Danville, CA
I highly recommend Carlos, your tech supporter, as a valuable representative of your company. He spent much time explaining why my garage door was failing; what repairs he made and how to operate door in an emergency. I will be happy to refer Precision Overhead Door Service to others regarding the prompt and efficient service that was provided me.
- Ann Thatcher
Fremont, CA
Paulino arrived timely and was at all times Professional, Personable, Efficient, and Effective. The Best of The Best !
- George Koras
Product:
San Ramon, CA
We received a timely response. The service technician, Paul Brinkman, arrived earlier than the original appointment, and made sure to contact us to let us know he was coming. Paul quickly diagnosed the problem, presented me with a quote and began work right away. He completed the work quickly and successfully. We are very happy with Precision Door.
- Craig and lily Peterson
Antioch, CA
VERY KNOWLEDGEABLE HE EXPLAINED EVERYTHING TO US VERY WELL
- Robert Smith
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Service Technician Team: Mario Mojica
Pleasanton, CA
Travis was our technician. He did an outstanding job of explaining the problems we had with our current garage door opener and the benefits of going with a newer model. Since our opener was about 10 years old and was starting to have problems we decided to replace it. Travis did a replacement and set us all up connecting to the new system. We are very pleased with the whole process and with Travis.
- Mary Mayer
Fremont, CA
Door repair was done in a very professional way. Technician was right on time and knew exactly what needed to be done and it was completed very fast. I will recommend this young man and your company to anyone that needs service done.
- Doug Green
Danville, CA
Sheridan Abad provided really excellent service, they really live up to their name. Really excellent service and knowledgeable staff.
- Amit Rai
El Sobrante, CA
Expensive
- OZELL Austin
Product:
Pittsburg, CA
I am so grateful to precision door services for helping me with my garage door. I had excellent service from the time I called, to the excellent technician Carlos! He was amazing his ability to help me understand the ins and outs of my garage door, and the ability to replace the door in a timely fashion. (The same day) He was professional, and very understanding about my situation. If you use precision, I’m sure you will get excellent service and I guarantee it if you have Carlos as your technician!
- Candace Johnson
Product:
Alameda, CA
Precision took my call right away and offered to have a tech come out same-day to repair my garage door. Antonio showed up on time, was courteous, professional, and friendly. He clearly knew what he was doing and explained everything to me as he replaced parts and fixed my door. It was not cheap, but the saying "you get what you pay for" exists for a reason. Great work ... and even better customer service.
- Adam H.
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Very professional - starting with the ad than ran in Home Concepts - I made the call to Precision Garage Door right after seeing their ad. I was able to talk to a real person Jenniffer at about 8PM - she answered all of my questions and took the time to answer any of my concerns. She set up the appointment for the next day as I requested. My service technician Antonio arrived right on time - during the window of time Jenniffer had given me. He was great to the point and provided me choices before the quote - he was ready to fix or just repair an give me honest answers to whatever I decided to do.
- Steve Grimshaw