Garage Door Repair Reviews in East Bay (Page 9)
Precision Garage Door of East Bayhas received 3248 reviews, averaging 4.86 Stars:
El Cerrito, CA
Great experience with Precision Garage Door when we woke up yesterday to find our garage door spring broken. Sheridan came out the same day and was friendly, professional and highly experienced. He quickly determined that all our rollers were worn out and also needs to be replaced (this was no surprise given how loud our door had become). Finished the entire job in about an hour and now we have a wonderfully quiet door. Thank you to Sheridan and Precision Garage Door for great service!
- Steve Porter
I’ve used Precision before years ago. Was happy to see that their customer service is still top notch. They showed up quicker than I anticipated, communicated effectively and got us up and running. Bashir was so pleasant to work with and effectively explained everything. Highly recommend.
- C F
Paul is professional, skilled and great at his job! Thank you!
- Dara Galeb
Professional, kind and knowledgeable. He showed me what I needed and explained why.
- Jillian
Moran Criveno is very knowledgeable, helpful and friendly. She gave us a great price for a replacement garage door and some good tips for maintaining it. Her design skills helped us match the right garage door style to match the style of our house.
- Judy Sakaguchi
Very professional team. They carry all tools / parts in truck and able to fix issues on the spot. The service person Carlos was excellent and was able to diagnose and resolve problems. We thought entire door may need replacement. Carlos said the door is okay and put a new liner and adjusted misalignment and also made MyQ app work. I would give them *****
- srikanth seshadri
The job was done quickly and at a good price. I would definitely recommend Precision Garage Doors.
- Bill
Hayward, CA
Just had a garage door opener installed by Caleb Winchester. at Precision Garage Caleb was very patient and took extra time to describe the process, costs, and features. I appreciated his professionalism and friendly personality. I called Precision Garage after a failed experiment at hiring someone through Lowes to install a garage door I'd purchased from them. My experience with Caleb was a night/day difference from the Lowes guy, and I wish I'd called Precision Garage first. THANK YOU!
- Robin Walker
Just a fantastic, efficient, professional experience all around. We had to replace a very old single panel door in a garage opening that was nonstandard and required closer attention including custom framing. Everything came out perfect, looks great and is so much smoother and quieter now. A special shout out to Moran Criveano who was my first point of contact, took initial measurements, worked with me on the design and picking out the right door, and guided me throughout the process. I especially appreciated how responsive she was in getting back to me quickly when I had questions or concerns. Brandon was helpful and knowledgeable and took the second set of measurements to make sure they'd get the door and tracks just right. Our installer Luigi and colleague were professional and friendly and finished in timely fashion and left the entire area clean and spotless. Luigi walked me through some of the new advanced features to make sure I was aware of some of the new tech bells and whistles. The door and opener are topnotch quality, very smooth and quiet in opening and closing. Many thanks to Moran and the Precision Garage Door team -- all in all a wonderful experience with a complete garage door replacement that we had initially been stressed about.
- Lee
Moran criveano was on time, well prepared and answered all my questions. I purchased a garage door.
- Tom Ryan
Fantastic professional service. Gabriel explained everything he was going to do prior to starting the installation and answered all of my questions prior, durning and after the installation was finished. I highly recommend Precision Garage Door & Services. Ken Wiedeman
- Ken Wied
Paul did a great job
- Kiomars Anvari
Pleasanton, CA
The technician not only fixed the broken springs, but also found issues I hadn't noticed and priced out a few different options, explaining each one in detail. He was professional, honest, and did good work. I am very happy with the service and will use them again. Actually, this is my 2nd time using them and was quite happy the first time as well.
- Michael Lau
We previously used Precision for a garage door repair and received great customer service. Today we had an appointment for a quote on a new garage door. Moran Criveano was our advisor. She was amazing. Very knowledgeable and helpful. Great personality and customer service. Can’t wait for our new garage door! Thanks Moran!
- Judy Schott
Paul was very efficient and did a great job! Precision has always sent great techs to my house!
- Josie Kato
Everything was transparent, fairly priced and quick. Param was professional and I will most certainly be a future customer!
- t valone
Fremont, CA
Rodney is very patient and very friendly and very polite thank him for the help.
- Shufen Hsieh
Fremont, CA
Jose Brizuela did an Amazon job fixing my broken spring. He gave multiple options and great recommendations.
- Linda Lem
Solomon Kim did an excellent job and he is very professional.
- Petra Espiritu
Efficient. Had worn out rubber seal at the bottom. Called around 2pm and came and fixed 5:30pm.
- SHENQING FANG
Excellent workmanship. Rodney identified the issue within minutes and provided a permanent solution rather than a quick patch. He seems highly skilled and knowledgeable. He didn't just fix the problem; he explained how to program the remote and the app for remote operation, as well.
- Deacon Saint Anne
Joel the technician provided the help I needed regarding a lost garage door control unit but also gave me advice on how to maintain my garage door to keep it in good working order.
- Etta Reyes
Oakland, CA
Caleb Winchester was very professional. He called me to let me know when he would arrive. He inspected and gave me my quote for new garage springs. After the job was completed he explained that the previous springs were the incorrect size. He put a reference sticker below the garage door button in case we needed anything else. Thank you so much for your help.
- Denise Malavazos
Service man identified the problem and repaired the spring. Friendly, , professional, and informative.
- William Dever
Oakland, CA
Caleb Winchester was simply amazing. Came out at the arranged time in pouring rain. Provided good options to fix our garage door. He was polite, courteous, and very knowledgeable. The service provided was excellent !!. I highly recommend Caleb and Precision Garage Door !
- Scott Chase
Our technican Mr. Gharbi was knowledgeable, friendly and answered all my questions before I entered into a contract. Precision garage door company was recommended by a friend and Mr. Gharbi did an excellent job in replacing my garage door opener and went over all the safety features once it was installed. Great customer service!
- Maria
Great service, very professional presented several options and had new garage door opener working in a couple hours.
- Aaron Lott
Walnut Creek, CA
I had an emergency situation this past Friday with my garage door and was able to get an appointment later that afternoon. Sheridan (spelling ?) and his assistant Ron did a nice job of explaining of what needed to be done and was able to have a new motor and key pad installed in less than a hour. They both were great.
- Ingrid Holthuis
Prompt and courteous
- Mo Cortopassi
Licenses
Contractor License#979078
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com


I had been having issues with my garage getting stuck for a while, but it finally gave out on a Saturday. I called Precision Garage and they got me on the schedule with Sheridan for the next day. Sheridan was great! He arrived right at the beginning of the window and fixed the door in about an hour. It’s been a week and it’s still running so smoothly. So glad I called them. Definitely recommend!
- Monique H