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about Precision Garage Door in:
San Ramon, CA
Precision Garage Door of East Bayhas received 117 reviews, averaging 4.79 Stars:
San Ramon, CA
Product:
San Ramon, CA
Your technician Sheridan was very instrumental and skillful in my delicate situation with my 2 years old opener, originally installed by Neighborhood Garage door service, which stoped service in CA state. His analyses were precise and right to the point, beter than blah, blah advises from system manufacturer Guardian from Texas. My problem was actually on my springs.
- Paul Burda
San Ramon, CA
Tech was on time and explained what needed to be replaced. He was friendly and worked efficiently. The bill was a lot more than anticipated so he took time go over it item by item. Home Depot, Lowes, Ace Hardware, OSH, all give veterans 10% discount. While pleased with service next time will check around for lower pricing.
- Charles Goris
San Ramon, CA
I saw your ad in the newspaper, the East By Times and read reviews of your company. We had been having issues with a garage door purchased in 2008. It would open partially, stick then close. Unknown to me was that there were a slew of broken parts, notably the two springs on the 2 car door and deteriorated pulley wheels on both the single car and double car doors which no longer rolled but dragged, thus creating friction and increasing the load on the respective motors. Push came to shove when my wife backed into the double door when it stuck and rolled back down causing a pretty big dent in the door but miraculously not damaging her car. So I called and was able to secure an appointment the next day January 7th. Tim was our technician and did an excellent job. He showed me the parts that had to be replaced, explained why, and demonstrated the difference between my original stock roller wheels and the ones he replaced them with. He also reset the lift distance of both our doors so that it would not hit the stop bolt. He also noticed that one of the light sockets wasn't working and explained the likely cause and fixed that too. But the best part was he was able to nearly restore the outward appearance of the door so that it did not look like it had been pushed outward by my wife's car. Though it wasn't perfect, the only way to notice the slight misalignment of the panels would have been to go up to the door and look down at the panels to see it. When closed, it's impossible to see any misalignment and it clearly cannot be seen while driving up to and then opening the door. Yes it was "expensive" but not in comparison to having to replace the entire door. Essentially we now have a new door with upgraded components for a fraction of the cost of replacing the entire door, motor, etc. I am very pleased.
- Norbert Chu
Product:
San Ramon, CA
Hi, Great job, ( Little Pricey ) I was happy with the effort of the Tech. Also replaced the weather stripping and track
- Steve & Mylyn Rapposelli
San Ramon, CA
Excellent and thorough. I called originally for a broken spring and Sheridan found a few more things that I hadn't noticed and would eventually impact the door operation. Sheridan did a great job of explaining why all of these items should be replaced and the impact of not replacing them. Yes, it cost a bit more than I had initially expected but fixing all the issues now will mean I will have a worry free door for many years to come.
- Bob Gorman
San Ramon, CA
Our technician was Sheridan. He was a class act from minute one. Answered all my questions. Made excellent and thoughtful recommendations. Was meticulous in the performance of his work. He treated our home as if it were his own and performed his work as if he owned the company. Can't offer higher praise for a job well done and a new relationship with Precision Door built. Thank you Sheridan!
- Howard Himmelman
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Service Technician Team: Sheridan Abad
San Ramon, CA
Great work...fast and efficient. Jerry explained all that needed to be performed in detail, and his work was exemplary. Same day service and it’s like a new door. Rates are extremely reasonable.
- Jim Clark
San Ramon, CA
Great job, like most, my garage spring broke and I needed it repaired asap, they came out withing 2 hrs of my call on a Saturday, replaced the springs and bearings and all is good. Thank you.
- Steve Sigl
San Ramon, CA
As luck would have it, my garage door broke a spring on a Saturday. I was going out of town for a week the following day and needed it fixed that day. Of the local companies I called, none could help me same day and some did not answer the phone. I have seen Precision's add several times. I called them and explained the situation. They worked me into the schedule that same day! Their service was very professional and courteous. I'm really happy I had them come out! I will use Precision again should the need arise, and will definitely recommend them to friends and family.
- Lou & stephanie Demeter
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Service Technician Team: Paul Brinkman
San Ramon, CA
good job
- Paul Tong
San Ramon, CA
Called to let me know the tech will arrive within 30 to 40 minutes. Gabriel was friendly, courteous and knew what was causing the problem within 10 minutes. He worked fast and when he was done, he explained everything throughly.
- Elaine Ahn
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Door Installation Team : Gabriel Van Blake
San Ramon, CA
Jerry was our repairman and he was terrific! Very professional as well as personable. I would highly recommend your company and especially Jerry.
- Pat Eyler
San Ramon, CA
I was sold a new garage door motor for a total of $2,146.00. All I needed was a new chain. The motor has always worked. An estimate for a new motor was emailed to me before the technician arrived - I assumed that was a maximum figure - not one that would apply after the technician viewed the minor problem in my case. The technician told me the old motor was not adequate. I don't believe that was true. He was dismantling the system as he spoke - it seemed too late to change this process. He had called the company and asked the price - then he had shown me his computer with the price. What I saw was $197 and some odd cents. I told him that when he came in with the bill. He said I couldn't expect to get a new motor for such a low price. Were there less expensive options? The technician was apparently trained to avoid any discussion of this issue.
- Mary Widenor
San Ramon, CA
The service I received was excellent the technician was very knowledgeable.
- John Didyk
San Ramon, CA
We have used Precision for a number of years and have had good service.
- Chuck Michniak
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Service Technician Team: Sheridan Abad
San Ramon, CA
Professional and courteous and did the work efficiently
- Sam and kelly Patel
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Service Technician Team: Sheridan Abad
San Ramon, CA
Very good service. James W. was the service tech that came out. He was professional, explained what I needed and worked in a professional manor. I will use them again, if needed and will have no problem referring them to my clients. Being in Real Estate, it is important to know reliable, honest vendors. L. Almini, San Ramon
- Linda Almini
San Ramon, CA
Great! 5
- Young Song
Product:
San Ramon, CA
The time slot I was given was 9 - 1. Mario called me around noon to say he was running late and he would arrive in about an hour and a half. When I told him I couldn't be there at that time, he accommodated me and returned soon after I returned home. He called me about 20 minutes before he arrived to let me know he was coming. He sorted out the problem quickly and also noted one of the wires connecting the sensor was bad. He repaired the wiring and "tuned" the opener. He was quick, neat and very apologetic that he was late. I was very happy with the service.
- Justine Pawlak
San Ramon, CA
Upon further research, I am convinced that I was overcharged for the work done for my garage door repair. Yes, I did agree to the repair prior to work being done. However, research leads me to believe that the work should have cost $400 - $450 based on estimates received after I became concerned about the total charge. Parts (FMV) est. $40 - $60 (2 coils), $45 - $60 (3 bearings) and $20 (1 hinge). Estimate $140 parts leaving $441.06 that I paid for labor of one hour, travel and overhead. NOTE that James did a great job, he was polite, considerate and very professional.
- Howard Goldsmith
Product:
San Ramon, CA
*****
- Linda Ahmad
San Ramon, CA
Haziel who came to our property and fix a broken spring was awesome... He was efficient and communicated on what he was doing. Haziel was a STAR!!!
- Dan Pearson
Product:
San Ramon, CA
Excellent job, well done.
- Sunil Rohira
Product:
San Ramon, CA
Chewy was great!!! He explained what had happened and what I should do in the future should the problem occur again. The sensor was knocked off line. He also recommended the lubricant to use.
- Julius Kahn
San Ramon, CA
Service was prompt and professional. Had a broken spring. Beware of the upsell. Ended up spending twice as much as intended. But, that said the recommendations were sound.
- Frank Doyle
San Ramon, CA
Chewy was great. He called in advance, arrived on time, and diagnosed and resolved the problem very quickly. It turned out that the LED light bulb used with the opener was disrupting the signal. When the bulb was removed, the opener functioned well. My issue is that the charge for the repair was high considering that the opener was fixed in five minutes. I understand my responsibility to pay for the travel time, and for the expertise of the technician, but it seems there should be a reduced charge when the repair is completed with so little effort and time. This will be on my mind the next time I select a company to perform this type of service.
- Gary Beitch
San Ramon, CA
Josh checked out the entire garage door system and repaired everything quickly, had all required parts on the truck. Very courteous and professional. Would rate Precision as 5 stars.
- Mark Kindree
Mark, Thank you for your business. We work hard to have all the parts necessary to fix most any door so we can fix 98% of jobs in one visit. It is our pleasure to serve you.
Product:
San Ramon, CA
I’m 100% satisfied with the work done by Chad Wolffe! We have an old garage door which needed extensive garage door repairs (springs, cables, drums, roller). He arrived when he said he would, calling in advance. Presented me with 3 solutions to my garage door problem and completed the job quickly and efficiently! Chad reviewed his work with me, including each detailed invoice line item. You should go to Precision Garage for all your garage door issues and ask for Chad! GREAT JOB! 5 Stars! Great Web site and I liked that all calls were answered by a human! Liked the week-end appt., as our appt. was on a Sunday evening!
- Gene Moirao
Product:
San Ramon, CA
Great, timely service.
- Matt Taylor
Product:
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
I had a broken spring on my garage door. James showed up on time and was very professional. He inspected everything and gave me a few options to choose and completed the job very well. I was very happy with everything.
- Ravi J