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about Precision Garage Door in:
Oakland/ Berkeley Area, CA
Precision Garage Door of East Bayhas received 270 reviews, averaging 4.89 Stars:
Oakland, CA
Product:
Alameda, CA
Fantastic customer service! I highly recommend this company.
- Susan Sherratt
Berkeley, CA
The technician was incredibly knowledgeable and helpful. He was very efficient and did the installation with absolutely no problems. He went the extra mile to help me with the set up.
- Jon Drinnon
Oakland, CA
Prompt, really helpful explaining problem, solution, and advice for maintenance in future. Cost was a relief. I regretted waiting WEEKS to get the problem resolved? Had I known Precision would be so easy AND reasonable priced I'd have called WEEKS ago THANKS?
- Irma Poe
Oakland, CA
3 year old Garage door metal coils came unwound on saturday so garage door would not open or close. Called the Precision garage door number, was promptly answered by the attendant who gave me a same day apt time frame from 12:00 to 4:00pm and told me that Paul Brinkman would be attending to the broken garage door. He arrived an hour later and fixed the broken coils and pointed out other parts that may get damaged in the next few years, it wasn't precision doors that installed this actual garage door 3 years ago & pointed out that the original company used cheap parts for the door. I got a 90 day work and 1 year warranty for the parts they replaced. Prompt, same day service, fast and responsive and excellent customer service, and the garage door works great again! Thank you so much everyone at Precision garage doors and Paul Brinkman!
- Eva Beck
Oakland, CA
My Technician Was EXCELLENT, PROFESSIONAL , fixed my garage door , You can tell he enjoy his job. Also treated me and my home with the upmost respect.
- Monica Payne
Alameda, CA
Extremely pleased with the prompt, efficient and professional service provided by Mario. He zeroed right into the problem, made some suggestions and proceeded to solve the problem. Precision can be proud of his friendly and quick service. Five stars in my book!
- Burny Matthews
Service Provided:
Product:
Service Technician Team: Mario Mojica
Oakland, CA
Very satisfied with the project of getting a new remote door opener. Punctual for appointment, very professional with useful advice, and quite pleased with the outcome. Was happy to pass along the recommendation to a neighbor nearby who also needs to have their door fixed, so they welcomed my recommendation....
- Barry Gantt
Oakland, CA
Paul came and diagnosed and fixed my problem. I never would have figured it out on my own. It was all straight talk and problem solving, exactly what I hoped for. Thank you!
- Riley Doty
Piedmont, CA
The new garage door is top quality and the installation first rate. The installers were prompt, courteous, knowledgeable and did a first rate job. I highly recommend Precision!
- Erik
Product:
Oakland, CA
I could not be happier with the service I received from Precision Door. Paulino Mejia, the service technician took the time to explain to me why my garage door springs kept breaking and even though I ended up spending more than I initially had anticipated, I am happy that I went ahead with the repair he recommended. He was courteous, professional and fast! He replaced two springs, two pulley mechanisms, AND all the door track rollers in the time it took other companies we've hired in the past just to replace one spring. I couldn't believe how quickly he completed the job. And best of all, he was on time. Paulino arrived at the front edge of the service window and I wasn't sitting around wondering if anyone was going to show up. I would definitely recommend Precision Door to other homeowners who need to have garage door work completed.
- Michael Malone
Product:
Service Technician Team: Paulino M
Oakland, CA
I was very satisfied with Danny Young and how he repaired our garage door sensors. He was very professional and knowledgeable. He called before he arrived and was on time. I felt he was honest and would request his service again and would recommend him as well. Thank you, Mary
- Mary Pryor
Product:
Oakland, CA
Called in about noon and was given an appointment between 4-6pm same day - amazing! The technician called about 3:30pm to ask if he could come early - yeah! Service options and pricing were clearly presented. I just wish this company worked on more than garage doors. I would gladly call them for everything.
- David Shepherd
Oakland, CA
We needed to evaluate a problem garage door and Precision performed perfectly.The tech was on time and knowledgable and was able to perform the eval and install the replacement door on the spot. He explained clearly what was wrong and what the replacement would entail. I'd use them again in a heartbeat.
- Steve Kozel
Product:
Oakland, CA
From the first call, till the end of service, all was excellent. Alex K arrived and explained in detail what the company has to offer with no pressure or sales pitch. I chose what I wanted and Alex went str8 to work and finished quickly, especially that he was working by himself. The cost was a little more then I expected, but at the end of the day I had excellent installation and I have an excellent product. Thanks Alex K.
- Jason Hernandez
Product:
Oakland, CA
Great service, courteous and xtrmely efficient - time to thoroughly check the problem.
- Ray Hill
Emeryville, CA
Precision was great to work with, they offered same day service and did a fine repair for our garage door.
- Deborah Badhia
Alameda, CA
Great work! Fast, efficient, courteous, professional. Very much appreciated.
- Nancy Pace
Oakland, CA
Choose Precision due to ads indicating local offices and customer reviews. They were super busy at the time, so told me it would be approx 5 weeks before they could completely remove my broken one with a new one. They called and we set up a date and informed me they would need 10 feet of space cleared to do the installation - which I did a few days before they were to arrive. They were slightly late from the original time frame to arrive, but did call and let me know. The person servicing was excellent - extremely polite, walked me thru what he would be doing, and informed me of the steps to keep it working well down the road (spray on lubricant periodically at key points). He swept the garage out on completion, took the debris and old door with him to dispose of later. Sooo nice to have one that is so easy to open (no motor on mine) ... pretty much able to lift it with a finger! Thanks Precision.
- Chris Ulrich
Oakland, CA
Sheridan was very professional, from diagnosing the problem to making the repairs. He explained what was needed, showed the parts that were replaced, and explained the billing throughly. He completed the required work well within the time he estimated, and was very respectful of our time as well. I would recommend him to anyone.
- Mario Starc
Oakland, CA
The process of replacing a 30+ year old garage door couldn’t have been easier. It is beautiful and the install was smooth and quick. I highly recommend Precision.
- Sharon Olsen
Berkeley, CA
Danny, the technician from Precision Door, replaced the motor, assembly, springs, and other parts on my garage door today. He called before arriving to let me know he was on his way, arrived on time, was professional, clean, friendly, helpful, and did a perfect job. This is the second time I have used Precision, and I recommend them highly. Thanks, Danny!
- Neil Tuller
Product:
Berkeley, CA
Fast, courteous, secure !
- Sandra Weber
Oakland, CA
Fairly unhappy! You say you offer a senior discount being 72 it was not offered. Precision had originally installed the unit, I was told the system was not powerful enough and I needed a different one, I passed on it. He said the sensor was bad and recommended replacement of wire with sensor. Retail cost of both parts is about 50 dollars, less on Amazon. It took 15 min. to install and the total charge was 380 dollars. I felt taken advantage of.
- Robert Valdiviez
Oakland, CA
Imagine my surprise when I couldn't open my garage door and get my car out. I called them and explained my situation. That day, Paul Brinkman, their technician, was at my house with all the supplies he needed, gave me three options for the repair, and he explained them well. Two hours later, the garage door was fixed! I would definitely call them again
- Len Spitzer
Service Provided:
Product:
Service Technician Team: Paul Brinkman
Oakland, CA
Sheridan was the Technician that serviced my door which turned out to just need some lubrications. He was here about 20 minutes and solved the problem, however, I asked for a senior discount and he said he already gave me a discount on the service charge. I was told that fee would automatically be discounted if repairs were made. $224.00 seems excessive for the service.
- Yvonne Merrick
Oakland, CA
Technician was fast efficient and friendly explained everything. I choose this business because it was advertised on TV and they seemed very efficient and technician was very knowledgeable.
- Wanda Nubin
Berkeley, CA
Competent, friendly service! Did not try to upsell me on gadgets I fo not need, gave great free advice for life.
- B Steuart
Alameda, CA
James W called with an appropriate arrival time. He assessed the problem and immediately began the repair. We now feel safe and secure. James W is awesome ... his expertise and customer service are top notch ... much appreciated!
- Doreen Lor
Product:
Emeryville, CA
Great job, it’s holding up well, fast response.
- Don Lane
Product:
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Precision Door had their A-game on with regards to my experience. They were quick to call me back, twice as a matter of fact because Laura at the office had me scheduled with a rep to consider a new door, and pointed out that I had already booked another appointment with a tech who came out and helped me fix my issues. I did end up spending $625.00 to give the existing door a makeover, and it was money well spent b/c now I don't have to consider a new door. Tim the tech was great and easy to work with. Nothing but kudos to y'all for running a tight ship.
- Steve Barretto