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Precision Garage Door of East Bayhas received 2376 reviews, averaging 4.84 Stars:
Hayward, CA
Service Provided:
Product:
Service Technician Team: Paul Brinkman
Fremont, CA
So impressed with Precision Door Service! We had NO IDEA what was wrong with our garage door. Loved how Jonathan Castro explained everything that was failing with our door and the options we had to fix our door. Thank you Precision Door Service and Jonathan for coming out the SAME DAY and fixing our garage door!
- Roxanne & John Henry
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Hayward, CA
Repairman called 20 min. before service time to let me know he was on his way. He installed the new springs and opener with no problems. If I have another problem with my door I will call Precision Overhead Garage Door Service.
- Jack Walton
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Service Technician Team: Sheridan Abad
Hayward, CA
We have been a loyal customer for many years. Travis came to our house, assessed the situation and installed a new garage door opener. The job was done in a very timely manner and Travis was very professional in his demeaner and knowledge of his work. Thank you very much. Ed & Linnette Davis
- Ed Davis
Walnut Creek, CA
Travis was superb. He arrived on time, diagnosed the problem immediately, explained it in detail, and fixed it to our full satisfaction in a very short time period.
- Rex Beach
El Sobrante, CA
I was fortunate to have had my garage motor replaced in 2017 by Precision, suddenly I felt vulnerable when the motor failed and pulled the panels off-track. One call to Precision and I received quick response to repair it. Yesterday I needed a consultation after I replaced the door's weatherstripping and I relied on Precision to assist. Within 24 hours, tech Paul Brinkman arrived, assessed the situation and also found 2 cracked hinges(rollers). He replaced them quickly and lubed the motor track. Paul competently and patiently answered all my questions and left me confidently knowledgeable on how to maintain my door. I am quite satisfied with Precision's service from appt booking to finished work and will recommend Precision to friends and family. Thanks so much!
- Angela Ahsam
Fremont, CA
Gabrial ? installed our door. Very efficient and courteous.
- Wayne Meyer
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Door Installation Team : Gabriel Van Blake
San Leandro, CA
I was so impressed with the service I received from the technician who came out. He was prompt, kind, professional, and understanding of our needs. We are selling this home, so needed just a repair. He did not try and push me into buying something I did not need, but took care of my problem effortlessly. I will highly recommend this company again.
- Frank Ortiz
Dublin, CA
Jerry Parker! what can i say, this cool guy knew exactly why my garage door opener was failing and told me parts were no longer available. After 28yrs. i got my moneys worth. Jerry showed me 3 openers of which i chose the super quite belt-drive 3/4hp # 8550- Liftmaster. Installation went smoothly and timely about 2/1/2 hrs. he explained all the new functions of the new remote control very clearly.
- James Purcell
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San Ramon, CA
I had a broken spring on my garage door. James showed up on time and was very professional. He inspected everything and gave me a few options to choose and completed the job very well. I was very happy with everything.
- Ravi J
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Lafayette, CA
Travis arrived on time… 8:00am and finished the job at 9:00am. Travis was friendly and did a neat job. I would recommend him to anyone in need of a garage door repair.
- David Fujita
Alameda, CA
My opinion is my technician did it good job. He replaced my old garage door opener with a LiftMaster and all new parts.
- Preston Reynolds
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Service Technician Team: Paul Brinkman
Concord, CA
I simply needed a garage door spring replaced. Was told by the dispatcher that it would be ~$240 to replace. "Paul" came out and tried to upsell my wife on $900 worth of service. When I asked him to simply perform the service I asked for, he refused. He charged me ~$50 for the visit and left without doing anything. It is highly unlikely that I will ever call you for service again!
- Kevin Blatter
Hi Mr. Blatter, Thank you again for taking the time to chat with me and allowing us to improve on your initial customer experience. As discussed, feedback is always valuable and appreciate you passing it along. I was happy to hear that you'd consider us again for future service. Thanks again Mr. Blatter, and please keep an eye for the review link. Regards, Freddy Cespedes General Manager Precision Garage Door
Thank you for calling to clear up the misunderstanding. It shows me that you care about customer service and the reputation of your business. I look forward to receiving the link.
Newark, CA
Very good service, fast and efficient, wanted to ask is there way i can get a receipt
- Robert Vera
Orinda, CA
I placed a call to Precision for a service visit on Monday. I received confirmation a technician would arrive Tuesday between 4-6Pp. Paul B arrived at 4:30p. We discussed my garage door situation. Paul listened, and presented me with 3 options and associated quotes. I selected one and asked when we could start. Paul said immediately. He had with him on the truck all the parts needed for my job. He let me know when he expected to finish, kept me informed along the way, and completed all the work on time. This was one of the best experiences I've had with any service company. I highly recommend Precision Door Service, and will use them for all my garage door needs. Rob K. Orinda
- Robert Kline
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Service Technician Team: Paul Brinkman
Oakland, CA
Excellent fast and friendly service. James W. installed a new LiftMaster and keypad, replaced the worn rollers. Very confident and thorough. I highly recommend Precision.
- Lin Barron
Antioch, CA
Gabriel was the best he came early, veryPersonable and professional explained everything to me and cleaned up after himself I highly recommend precision doors for all your garage door needs??????????????????????
- Kami Hartwick
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Door Installation Team : Gabriel Van Blake
Newark, CA
I highly recommended Mario to anybody. He is knowledgeable, soft spoken, focused and explained clearly what the problem and expecting to repair.
- Lani Zimmerman
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Service Technician Team: Mario Mojica
Hercules, CA
Travis did a great job. He was very knowledgeable and friendly.
- Alicia Betts
Fremont, CA
Travis communicated with us advising of his anticipated arrival and again when he was able to arrive sooner than expected! He assessed the situation and asked about our hopes and needs and then set out to get the job done. It was not an easy job and he came up with terrific solutions and made it happen. It was a long day for Travis and us but we were thrilled with the outcome. Travis is dedicated and professional, a great representative for Precision Overhead Garage Door Service.
- Sharon Meck
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Service Technician Team: Travis Behn
Piedmont, CA
We called Precision Garage Door at 7:00 pm. We were given an appointment the next day. The technician, Travis Behn, arrived promptly, was extremely courteous and knowledgeable, and provided excellent service to us. We were tremendously impressed by Precision Garage Door and by the technician Mr. Behn. I will wholeheartedly recommend Precision Garage Door to anyone in need of this service. --- Jeffrey Horner.
- Jeffrey Horner
Pleasanton, CA
I'm so sorry for such a late review. My service was outstanding. Your worker was extremely courteous and very professional. He knew how to fix my door and kept me informed of what he need to do. I would not hesitate to recommend your company to any of my neighbors.
- Larry Schumaker
Livermore, CA
Work was done and reason for repairs explained. Jerry Parked did great job
- Lauren Rosenquist
Antioch, CA
The tech came to my house is for the money only. He came didn’t do anything I was complaining my GARADGE door not closing it open but cannot closed, all he does is stood by the censor and let me push the bottom on the wall and he said nothing wrong with it, so I ask him so your not gonna do anything I alredy told him that is not closing and he said I need a new GARADGE so basically he just came there to collect the money for him to come to my house, and try sell me a new GARADGE which skyrocket prices. He was gonna charge me almost 1,700 for just a new motor that you can buy at Home Depot for 240. Insane I wish I got his name as soon as I see him I just knew he no good, I use precision GARADGE before I have a good guy fix the problem without hesitate problem solve. But one employee that is not doing a good job will pull the business down.
- Maddie
HI Maddie, I'm very sorry to hear about your experience. I tried calling about a week ago, as we would love the opportunity to improve on your customer experience. If you find some time, please feel free to reach out to chat. Thank you, Freddy Cespedes General Manager Precision Garage Door 510-785-9195
Union City, CA
Very professional service !
- Zhong Fan
Dublin, CA
My garage door spring broke and I was essentially trapped in my garage. This on a July 4th weekend. From the time I made my first call to repair completion, Precision Door Services customer service was top notch. Colin, who answered the call was professional and courteous. Travis, who came out to repair the door, was professional, friendly, and courteous. He called me ahead to let me know when to expect him and he was on time. He inspected the garage door, explained to me the repair process so I know what to expect, and left the work area clean. I will definitely call Precision for any future needs for my garage door.
- Linda Y
Alameda, CA
I needed a new garage door opener. Precision gave me accurate price information on the phone and came out the next day to install one. My installation required a little more effort than "standard" which they handled without complaint (or extra charge). Gabiriel V and Joel J did a great job and were really helpful and personable.
- Jim B.
Fremont, CA
Professional, Personable, Punctual, Proficient, Courteous. Couldn't be happier for an experienced Jerry Parker and his associate to fix my garage door opener this morning. Very knowledgeable, helpful, and patient in explaining to me the problem and showed how he fixed it. Very transparent. He took the time and in simple language taught me how to maintain my garage door and answered all questions I had. He also diagnosed other preventative issues, though not a problem now, but will cause a problem later when it breaks. In order to prevent that, he told me exactly what to order and how to replace with the new parts. An excellent service by a great person. Thank you so very much for the help.
- SS
Oakland, CA
Very professional, friendly and timely
- Casey Mitchell
Livermore, CA
Paul was professional and efficient. Would highly recommend him!
- Johanes Widjaja
Service Provided:
Product:
Service Technician Team: Paul Brinkman
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Paul B. did an excellent job installing my new garage door opener. He was very helpful, knowledgeable, professional and provided excellent service!
- James S