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Precision Garage Door of East Bayhas received 2393 reviews, averaging 4.84 Stars:
Berkeley, CA
Richmond, CA
I used Presision a while ago to have my garage remotes programmed and was very pleased withthe service. also chose Precision, because they are a Richmond company and family owned. I am very satisfied with the service received, the technician first evaluated what my need was, took time to develop a detailed description of what was needed to be done and provided a quote on what it would cost. Once discussed he started on the project. Completed it in about 2 hours, we did a demo. on how everthing operated and he pointed out everthing that was done. Excellent work. Very happy with the job. Job well done!
- Madalyn Law
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Service Technician Team: Travis Behn
Richmond, CA
We were a bit concerned when we learned that Paul was not going to get to us until after the 6:00 p.m. end of our appointment time, but mainly because we thought he'd be pretty tired after a long day. NOT! He and his assistant arrived energized and ready to go. He looked at the problem, quoted us several options, we picked one and left him and his assistant to the job. In fairly short order, given what had to be done, he was finished. We tested the door's function together and it performed flawlessly (thus liberating the car that was trapped inside the garage!). Everything was done just as Precision stated on the website it would be. We are pleased customers!
- Thomas Knowles
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Service Technician Team: Paul Brinkman
Oakland, CA
I am very impressed with Precision. I had other people come to fix my garage door that would open sometimes. For 5 years I had to close it manually half the time. Frustrated, I googled the company that makes the garage door and explained that I wanted an expert to come over and check it out. The next morning, I received a call from a lovely woman at Precision. I explained my frustration and she sent a man named Travis to assess the door within a few hours. I was amazed at the prompt response. Travis arrived and did a complete evaluation of the door in about 10 minutes. Told me to bring up some light bulbs for the door. He then gave me an education about the mechanics of the door and how he fixed my sensors and how to maintain the door. He told me he went across the street at different angles the door works. I was sort of in disbelief. He showed me how to use the clicker properly also. Then, he had me put the AP in my phone and walked me through it which was extremely helpful. I don’t think I could of done it by myself the first time. My garage door opens with the clicker or my AP on my phone. Words cannot describe how much I appreciated Travis explaining to me the mechanisms of the door and how to troubleshoot it. This was a terrific experience with a professional.
- Karen Ross
Pleasanton, CA
Very bad service. The service person came and did little-to-no valid checking's in the existing system. He directly want to change a new one and asked me to pay around $1500. I wasted by paying $49 for no reason. Please don't call them if you have issue with garage door opener.
- MS
Oakland, CA
Garage door would not open, called Precision and got same day appointment. Technician Paul Brinkman arrived within the stated window, reviewed the problems, explained the alternatives and got to work. Door now operates well and work was completed within the time frame estimated. Service was excellent.
- B. Lew
Union City, CA
The tech was right on time and he knew the product. He explained what we needed to repair or door the price on the parts and what it would cost for an overhaul of our old door. Once we decided on what we wanted to do, he went right to work and was finished in no time. We are happy with everything that he did.
- Gerald Delgado
El Cerrito, CA
I seen your advisement from the yellow pages of buy local guide and I call the manor that I receive from start to finish was excellent the service man that perform the operation was very good explain every thing very good I am so happy I choose Precision and I will gladly tell anyone about the high quality service I receive from Precision THANK YOU SO MUCH FOR job well done.
- Myrtis Handy
El Sobrante, CA
Paul Brinkman was our technician. He was thorough, professional and made all the necessary repairs/maintenance for our 4 garage doors ensuring they were operating at their best! Peace of mind - thank you!
- Tom Burrough
San Pablo, CA
The gentleman that came t do the work was very professional, and made suggestions that were very helpful. I was very pleased and if I need additional services I will call you folks first. Thanks
- Van Moore
Castro Valley, CA
Phillip arrived on time and had called ahead as promised.Answered any questions I had and was very informative.Best of all he fixed the problem!! Highly recommend.
- Scott Erwen
Fremont, CA
Jerry was the garage technician assigned to my service request. Jerry was very knowledgeable and is an expert you can trust your garage repair with. I sincerely appreciate the patience shown by Jerry for giving detailed answers to my questions during the inspection and for understanding the service recommendations. I will recommend Jerry and Precision for any of the garage service and repair needs.
- Shankar Subramanian
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Dublin, CA
Our repairman Paul was outstanding! Excellent communication and attention to detail. Was able to coordinate getting my garage door fixed fast. I was out of town when my garage door broke. My mother inlaw was the only one there. He was polite and attentive during a stressful situation. Thank you Paul for your care!
- Justin Carlos
Antioch, CA
Great service and experience. Paul Brinkman did an awesome job. Paul had all the different parts on hand and got the job done expertly Very knowledgeable Thank you
- Matt Dubois
Berkeley, CA
I was very pleased with the service at very level. I needed an evaluation of my Liftmaster opener and some tweaking in performance. My call was answered promptly and a visit scheduled for the next day. Travis was just terrific. He explained the source of some issues with the opener and then proceeded to reset the device. He spent time carefully assessing potential problems. I have great confidence in the whole experience and would highly recommend Precision and Travis!
- Susan Kupfer
Richmond, CA
My homes garage door and lift system was in need of repair, Paul Brinkman was the technician that arrived to repair and replace with new spring, cables, rollers and a new Liftmaster LED system. His work was clean and timely. Mr. Brinkman also gave a full and through explanation of the new Liftmaster system. The garage door is now quiet to open and close plus it locks securely.
- Michelle Copeland
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Service Technician Team: Paul Brinkman
Castro Valley, CA
total rip off . a waste of time. no discount as advertised ( one star ) $50. for no service. No install or anything done. Nothing
- Ed Locatelli
Hi Mr. Locatelli, Thanks again for taking the time to chat with me last week. I'm glad that your customer experience improved after our conversation. While difficult feedback is never easy, we appreciate you giving us the opportunity to make it right. Please let us know if we can help you in the future. Also, as discussed please keep an eye out for a review link that will allow you to update your experience. Regards, Freddy Cespedes General Manager Precision Garage Door
Hi I appreciate your call from Freddy (G.M.) I honestly didn't think company's cared anymore. I understand Freddy's feelings for his company. (A very good General Manager.) If or when I need another maintenance call or need a new motor, it will be to Precision Overhead Garage Door Service. Thank You. Edward Locatelli
Hayward, CA
Paul B. did an excellent job installing my new garage door opener. He was very helpful, knowledgeable, professional and provided excellent service!
- James S
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Service Technician Team: Paul Brinkman
Fremont, CA
So impressed with Precision Door Service! We had NO IDEA what was wrong with our garage door. Loved how Jonathan Castro explained everything that was failing with our door and the options we had to fix our door. Thank you Precision Door Service and Jonathan for coming out the SAME DAY and fixing our garage door!
- Roxanne & John Henry
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Hayward, CA
Repairman called 20 min. before service time to let me know he was on his way. He installed the new springs and opener with no problems. If I have another problem with my door I will call Precision Overhead Garage Door Service.
- Jack Walton
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Service Technician Team: Sheridan Abad
Hayward, CA
We have been a loyal customer for many years. Travis came to our house, assessed the situation and installed a new garage door opener. The job was done in a very timely manner and Travis was very professional in his demeaner and knowledge of his work. Thank you very much. Ed & Linnette Davis
- Ed Davis
Walnut Creek, CA
Travis was superb. He arrived on time, diagnosed the problem immediately, explained it in detail, and fixed it to our full satisfaction in a very short time period.
- Rex Beach
El Sobrante, CA
I was fortunate to have had my garage motor replaced in 2017 by Precision, suddenly I felt vulnerable when the motor failed and pulled the panels off-track. One call to Precision and I received quick response to repair it. Yesterday I needed a consultation after I replaced the door's weatherstripping and I relied on Precision to assist. Within 24 hours, tech Paul Brinkman arrived, assessed the situation and also found 2 cracked hinges(rollers). He replaced them quickly and lubed the motor track. Paul competently and patiently answered all my questions and left me confidently knowledgeable on how to maintain my door. I am quite satisfied with Precision's service from appt booking to finished work and will recommend Precision to friends and family. Thanks so much!
- Angela Ahsam
Fremont, CA
Gabrial ? installed our door. Very efficient and courteous.
- Wayne Meyer
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Door Installation Team : Gabriel Van Blake
San Leandro, CA
I was so impressed with the service I received from the technician who came out. He was prompt, kind, professional, and understanding of our needs. We are selling this home, so needed just a repair. He did not try and push me into buying something I did not need, but took care of my problem effortlessly. I will highly recommend this company again.
- Frank Ortiz
Dublin, CA
Jerry Parker! what can i say, this cool guy knew exactly why my garage door opener was failing and told me parts were no longer available. After 28yrs. i got my moneys worth. Jerry showed me 3 openers of which i chose the super quite belt-drive 3/4hp # 8550- Liftmaster. Installation went smoothly and timely about 2/1/2 hrs. he explained all the new functions of the new remote control very clearly.
- James Purcell
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San Ramon, CA
I had a broken spring on my garage door. James showed up on time and was very professional. He inspected everything and gave me a few options to choose and completed the job very well. I was very happy with everything.
- Ravi J
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Lafayette, CA
Travis arrived on time… 8:00am and finished the job at 9:00am. Travis was friendly and did a neat job. I would recommend him to anyone in need of a garage door repair.
- David Fujita
Alameda, CA
My opinion is my technician did it good job. He replaced my old garage door opener with a LiftMaster and all new parts.
- Preston Reynolds
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Service Technician Team: Paul Brinkman
Concord, CA
I simply needed a garage door spring replaced. Was told by the dispatcher that it would be ~$240 to replace. "Paul" came out and tried to upsell my wife on $900 worth of service. When I asked him to simply perform the service I asked for, he refused. He charged me ~$50 for the visit and left without doing anything. It is highly unlikely that I will ever call you for service again!
- Kevin Blatter
Hi Mr. Blatter, Thank you again for taking the time to chat with me and allowing us to improve on your initial customer experience. As discussed, feedback is always valuable and appreciate you passing it along. I was happy to hear that you'd consider us again for future service. Thanks again Mr. Blatter, and please keep an eye for the review link. Regards, Freddy Cespedes General Manager Precision Garage Door
Thank you for calling to clear up the misunderstanding. It shows me that you care about customer service and the reputation of your business. I look forward to receiving the link.
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Looked online and selected Precision based on all the positive reviews. I was not disappointed! They came same day within window offered. Mario explained in detail what work needed to be done, gave me an estimate including senior discount, and performed the job with very satisfactory result. Highly recommended!
- Stephen Shimm