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about Precision Garage Door
Precision Garage Door of East Bayhas received 2393 reviews, averaging 4.84 Stars:
Newark, CA
Orinda, CA
I placed a call to Precision for a service visit on Monday. I received confirmation a technician would arrive Tuesday between 4-6Pp. Paul B arrived at 4:30p. We discussed my garage door situation. Paul listened, and presented me with 3 options and associated quotes. I selected one and asked when we could start. Paul said immediately. He had with him on the truck all the parts needed for my job. He let me know when he expected to finish, kept me informed along the way, and completed all the work on time. This was one of the best experiences I've had with any service company. I highly recommend Precision Door Service, and will use them for all my garage door needs. Rob K. Orinda
- Robert Kline
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Service Technician Team: Paul Brinkman
Oakland, CA
Excellent fast and friendly service. James W. installed a new LiftMaster and keypad, replaced the worn rollers. Very confident and thorough. I highly recommend Precision.
- Lin Barron
Antioch, CA
Gabriel was the best he came early, veryPersonable and professional explained everything to me and cleaned up after himself I highly recommend precision doors for all your garage door needs??????????????????????
- Kami Hartwick
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Door Installation Team : Gabriel Van Blake
Newark, CA
I highly recommended Mario to anybody. He is knowledgeable, soft spoken, focused and explained clearly what the problem and expecting to repair.
- Lani Zimmerman
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Service Technician Team: Mario Mojica
Hercules, CA
Travis did a great job. He was very knowledgeable and friendly.
- Alicia Betts
Fremont, CA
Travis communicated with us advising of his anticipated arrival and again when he was able to arrive sooner than expected! He assessed the situation and asked about our hopes and needs and then set out to get the job done. It was not an easy job and he came up with terrific solutions and made it happen. It was a long day for Travis and us but we were thrilled with the outcome. Travis is dedicated and professional, a great representative for Precision Overhead Garage Door Service.
- Sharon Meck
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Service Technician Team: Travis Behn
Piedmont, CA
We called Precision Garage Door at 7:00 pm. We were given an appointment the next day. The technician, Travis Behn, arrived promptly, was extremely courteous and knowledgeable, and provided excellent service to us. We were tremendously impressed by Precision Garage Door and by the technician Mr. Behn. I will wholeheartedly recommend Precision Garage Door to anyone in need of this service. --- Jeffrey Horner.
- Jeffrey Horner
Pleasanton, CA
I'm so sorry for such a late review. My service was outstanding. Your worker was extremely courteous and very professional. He knew how to fix my door and kept me informed of what he need to do. I would not hesitate to recommend your company to any of my neighbors.
- Larry Schumaker
Livermore, CA
Work was done and reason for repairs explained. Jerry Parked did great job
- Lauren Rosenquist
Antioch, CA
The tech came to my house is for the money only. He came didn’t do anything I was complaining my GARADGE door not closing it open but cannot closed, all he does is stood by the censor and let me push the bottom on the wall and he said nothing wrong with it, so I ask him so your not gonna do anything I alredy told him that is not closing and he said I need a new GARADGE so basically he just came there to collect the money for him to come to my house, and try sell me a new GARADGE which skyrocket prices. He was gonna charge me almost 1,700 for just a new motor that you can buy at Home Depot for 240. Insane I wish I got his name as soon as I see him I just knew he no good, I use precision GARADGE before I have a good guy fix the problem without hesitate problem solve. But one employee that is not doing a good job will pull the business down.
- Maddie
HI Maddie, I'm very sorry to hear about your experience. I tried calling about a week ago, as we would love the opportunity to improve on your customer experience. If you find some time, please feel free to reach out to chat. Thank you, Freddy Cespedes General Manager Precision Garage Door 510-785-9195
Union City, CA
Very professional service !
- Zhong Fan
Dublin, CA
My garage door spring broke and I was essentially trapped in my garage. This on a July 4th weekend. From the time I made my first call to repair completion, Precision Door Services customer service was top notch. Colin, who answered the call was professional and courteous. Travis, who came out to repair the door, was professional, friendly, and courteous. He called me ahead to let me know when to expect him and he was on time. He inspected the garage door, explained to me the repair process so I know what to expect, and left the work area clean. I will definitely call Precision for any future needs for my garage door.
- Linda Y
Alameda, CA
I needed a new garage door opener. Precision gave me accurate price information on the phone and came out the next day to install one. My installation required a little more effort than "standard" which they handled without complaint (or extra charge). Gabiriel V and Joel J did a great job and were really helpful and personable.
- Jim B.
Fremont, CA
Professional, Personable, Punctual, Proficient, Courteous. Couldn't be happier for an experienced Jerry Parker and his associate to fix my garage door opener this morning. Very knowledgeable, helpful, and patient in explaining to me the problem and showed how he fixed it. Very transparent. He took the time and in simple language taught me how to maintain my garage door and answered all questions I had. He also diagnosed other preventative issues, though not a problem now, but will cause a problem later when it breaks. In order to prevent that, he told me exactly what to order and how to replace with the new parts. An excellent service by a great person. Thank you so very much for the help.
- SS
Oakland, CA
Very professional, friendly and timely
- Casey Mitchell
Livermore, CA
Paul was professional and efficient. Would highly recommend him!
- Johanes Widjaja
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Service Technician Team: Paul Brinkman
Walnut Creek, CA
7/24 service is true and efficient , from the first call until job done, was a great experience . I Made the call at 8 pm , James and Matt showed up next day 8:30am , James called me 30 minutes before arrival. Very professional and polite, they did the job assessment and gave me a quote for repair on a spot and not even 2 hr later job was completed. Thank you so much James and Matt !! (PDS)
- Nino Lukic
Livermore, CA
The service was done by Jerry, most competent. He fully explained what was wrong and should be done. His expertise was really noticed. I would recommend his services for anyone who needed work on their garage door. Dale
- Dale Berven
Hayward, CA
Excellent professional service. Mario is awesome.
- Ruel Ostique
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Service Technician Team: Mario Mojica
Moraga, CA
Travis did an excellent job of servicing our door. His expertise and professionalism was a real relief in knowing we were getting good service.
- Alex Arnold
Dublin, CA
Great service! Highly recommended.
- David Bakanoff
Alameda, CA
Our house was built back in 1999. Since then, we've replaced the motor (from chain drive to belt drive) and the spring back in 2014. Our garage door had a mishap where 2 of the wheels on the rail came off causing one side of the door to dangle. We had Precision's number saved just in case we ever needed help and we needed help yesterday. I called around 6:30am, waited a few minutes then a live person came on. She took our info and then gave us a window as to when to expect their technician and that the tech will contact me with his ETA. Tech called and said his ETA is 45 mins. Pablito showed up as expected, looked at the issue and gave his recommendation. All the wheels were worned out (which was expected due to age) needed replacement. I ended up replacing the wheels, pulleys, cable and spring. All in all, it took about an hour to replace all parts and properly aligned the door. Garage door is a lot quieter now. I as give a very reasonable price and 3 years warranty on the job. Great job Pablito and thank you Precision.
- Rick Labao
Antioch, CA
The Service Technician, Paul, was very professional. He explained in detail what was wrong with my garage door opener, what he needed to do, and provided me with a cost breakdown, including my eligible discounts. He was also prompt and completed the work in a timely manner.
- Ted Unaegbu
San Ramon, CA
Your technician Sheridan was very instrumental and skillful in my delicate situation with my 2 years old opener, originally installed by Neighborhood Garage door service, which stoped service in CA state. His analyses were precise and right to the point, beter than blah, blah advises from system manufacturer Guardian from Texas. My problem was actually on my springs.
- Paul Burda
Castro Valley, CA
I chose Precision because the previous company I used didn't have time and I needed it done now. Everyone at Precision ( picked from the Yellow Pages) because I really liked their ad and when I called they were very friendly and accommodating. So glad I made that choice because everything was doe to perfection I purchased whatever it took to complete the job.
- Barbara Nyc
Livermore, CA
The work done was excellent. Jerry the technician was very knowledgeable and efficient. I clearly give Jerry a 5-star rating
- Lloyd Hackel
Oakland, CA
Great work, friendly, professional.
- Marilyn J.
Walnut Creek, CA
Paul came early. He completely explained what the problem was and my choices for repair depending on how many items I wanted to replace. He was courteous, and cleaned up well. Before he left he explained how the new opener worked. I would recommend Paul and Precision to anyone who needs their garage door repaired.
- Carolee Grove
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Service Technician Team: Paul Brinkman
Walnut Creek, CA
Great company. This is the second time we used them. Very fast, polite, clean. He wore a mask was on time, and the door is quieter than it ever was. I will definitely use them again and give them my highest recommendation.
- Ed Leiken
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Very good service, fast and efficient, wanted to ask is there way i can get a receipt
- Robert Vera