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about Precision Garage Door
Precision Garage Door of East Bayhas received 2393 reviews, averaging 4.84 Stars:
Martinez, CA
Product:
Fremont, CA
Excellent service, came out within hours of calling. The service technician, Lorenzo, was knowledgeable, very pleasant, repaired the door opener, gave information for future anticipated door repairs. The price that was charged seemed reasonable. A very good experience, would highly recommend this company.
- Marilyn Quinn
El Cerrito, CA
123.00 for less than 5 minutes—he pushed the reset button on the garage door opener.
- Donna Sorensen
Hercules, CA
Travis B notified us of eta. Professional. Did replacement of rubber seal for bottom of garage door efficiently. Could not fix the blinking garage door eye sensor but was upfront with recommendations and estimated cost for future needed repairs for garage door. Would call him back for future services. Thank you Travis
- Chris M
Oakland, CA
This is the second time we’ve used the company to fix our garage door. Each time there were different issues and they worked really well, very professionally, and the end result was a well working door. Each repair person has been friendly, professional, and knowledgeable.
- Marianne Campbell & George Mazzotta
Product:
Antioch, CA
We were not sure if our garage door could be repaired as it was damaged some time ago and was now having great difficulty opening and closing. Our technician - Brandon Taylor was very professional and immediately diagnosed several problems. We were happily impressed that he had everything necessary for the repair in his truck!! He repaired it for us on the spot and did a great job!! It's once again working fine!!
- Charles & Shirley Keller
Oakland, CA
Very professional and efficient work. I had an old garage door (probably from the 1950's) with a broken spring. The technician had the replacement parts in his truck and within an hour the door was fixed (the same day I called!).
- Gabriel Beccar
Concord, CA
Very good service..I was told repair person would be at my home between 12-4 and he came at 10:30 a.m. Job took him about 45 minutes...Thank you
- Dolores Totman
Oakland, CA
the tech was awesome did a great job explain the problem and resolved the issue
- Alicia Broussard
Berkeley, CA
Travis was exceptional! Very professional, problem-solver and nice guy!
- Sophie Mcneil
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Service Technician Team: Travis Behn
Oakland, CA
Excellent service! Mario and Antonio called beforehand to let me know they were coming, showed at the promised time, quickly analyzed the problem with my garage door opener, answered all my questions and presented me with the options, then promptly did the work well. Extremely satisfied customer!
- Ken Cheitlin
Pleasant Hill, CA
Brandon Taylor: Fast paced, efficient. Friendly
- Wayne Simpson
Pleasanton, CA
Tarvis was excellent. He explained all the options clearly and performed the work under the estimated time. He was very neat and prompt and did an excellent job.
- Frank H.
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Service Technician Team: Travis Behn
Alameda, CA
The service I experienced from Precision Overhead Garage Door was as good as service can be. I called for an estimate and got the estimate in same day and in same day a major modification and door system rebuild. Paul the Service person delivered customer service as a high level expert by estimating and installation performance. I am a Facility manager and highly knowledgeable on vendor and service delivery. Precision Overhead Door perhaps is grouped Best In Class. This will be my garage door service vendor.
- David Knight
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Service Technician Team: Paul Brinkman
Pinole, CA
Our new door is amazing, it’s so quiet and beautiful. The new opener changed the entire way we can use the space near the door. The installer was very good and did really nice work. We are very pleased with the whole experience.
- Carl Blake
Castro Valley, CA
Precision Doors is a very professional company in all respects. Beginning with Al our Rep. to Tina in the office to Moises who was our installer. The door was installed in about 2 hours. It looks and works perfectly. Thanks to all!
- Jim Willits
Danville, CA
This morning we had our old garage door opener assessed and ultimately replaced. Travis and his apprentice did a thorough job with evaluation of garage door as well as opener. As it turned out we needed new springs and rollers, as well as new cable. Additionally we opted to change out the existing opener to a new cable driven, video enabled, wifi model. Travis gave us various options to consider as well as pros and cons to each. The old system was removed, new springs and hardware installed, and the new opener programed. Total time was about 3 hours, as was initially communicated. This is the second time that I have used Precision Garage Door and we are completely satisfied with their timely response, on-time appointment and great attitude.
- Jerry Abercrombie
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Service Technician Team: Travis Behn
Berkeley, CA
Sheridan Abad was superb. Very accomplished and very responsible. Did the major work very quickly and competently. Couldn't ask for better service.
- Beth Burnside
Kensington, CA
Travis was exceptional repairman, came early and finished early. He’s very professional and courteous. Highly recommended him for any garage door challenge.
- Sharon Brandford
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Service Technician Team: Travis Behn
San Pablo, CA
Sheridan installed my new spring and motor. He explained what the issue was, walked me through what was needed. A true professional at what he does. The cost is up there but what isn’t these days. My garage door works flawlessly and has a built in camera that I didn’t even know till Sheridan pointed it out. Thank you Sheridan, you definitely make Precision stand out from the rest.
- Carlos Selva
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Service Technician Team: Sheridan Abad
Concord, CA
Sheridan was wonderful in explaining what was wrong with my door and what was needed to fix it and approx how long it would take. He also called to say he could be at my house in 20 minutes … very imoressed
- Joan Hardwick
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Service Technician Team: Sheridan Abad
Oakland, CA
The people are extremely responsive and competent. Excellent organization.
- Charles Long
Walnut Creek, CA
To have your call answered by a person is always a good start in today's world. To have someone come out same day on a weekend (no extra charge for weekend) is even better. Sheridan came out and explained the issue. Not the opener as suspect but the drive mechanism. The door had simply fallen, crashing down. Scared the heck out of my 94 year-old mom. But Sherdan inspected the door itself and said it was okay, no need to replace. It wasn't cheap but knowing this company has a solid reputation, is Diamond Certified, Angie Approved, made it easy for me to just go with them and not waste a lot of time getting other estimates. Sheridan was great with my mom and had her garage door back in business in a couple hours. He applied all possible discounts, including Senior Discount. I will use Precision again when needed.
- Kelly
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Service Technician Team: Sheridan Abad
Antioch, CA
Excellent experience! The technician installing the door and opener was friendly, courteous, and on time (that's important)! Very good work, programmed all of the remotes and reviewed how the door operates. And the product is very impressive too. Highly recommend these guys!
- Jeff Klingler
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Door Installation Team : Armando Castillo
Newark, CA
I wasn't satisfied with the service, because the service person said he cannot look into the opener as it does not have battery backup. I insisted him to at least open and see and let me know what the issue was let alone fixing it. If I was asking to install a new opener and it didn't have battery backup that makes sense to not work on it, but to repair the existing one I was told it couldn't be done. Mine was detached garage, so it could have been given consideration without the battery backup model. The service visit was of no use and I paid $70 compared to the $49.95 advertised in the newspaper. When I called back to set an appointment to install a new opener that I purchased, I was told that 3rd party openers will not be installed and only the openers sold by precision garage door service will be installed. I didn't have a good experience. I selected your service based on a neighbor referral. They bought an opener and got it installed but for me that type of service was refused. Please provide the service worth the service charge.
- Vimaladevi Rajakanthan
Hi Mr. Rajakanthan, I'm sorry to hear about your customer experience. We like to have happy customers. If you would like to chat and see if we can improve on your initial customer experience please give me a call @ 510-785-9195. Ask for Freddy. While we do have certain policies regarding existing motors, our main priority is to have happy customers. So I'd love to be able to help and clarify a bit. Thank you, Freddy Cespedes General Manager Precision Garage Door
Livermore, CA
Professionalism. Your estimator was thorough and accurate, and your installer was fast and efficient. The new door looks attractive and is works well.
- Nick Williams
Alamo, CA
Outstanding... customer service, product quality, and quality of work completed. A special shout out to James W. We were his last call for the day (a Saturday) and as promised, he called to let us know he was on the way... and despite being the end of a long day, he didn't rush, no cut corners and he took the time to answer all of my questions. No question but I will recommend Precision (and James!) to all my friends and neighbors.
- Todd Slingsby
Product:
Dublin, CA
Top notch expert repair! Travis assessed the issues and performed a swift and perfect repair. My garage door now closes properly with no hang ups. Thank you!!!
- Joe Carroll
Antioch, CA
Excellent company responded quickly to my concerns installer professional!!
- Chris Wright
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Door Installation Team : Gabriel Van Blake
Fremont, CA
easy scheduling, on time, complete inspection, great job. Lorenzo did an awesome job!!
- Steve Casey
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
I was very pleased with the service I received from Joel. He was very professional. He completed the job in the time he estimated. Thank you Joel for a job well done.
- Diane Esrick