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about Precision Garage Door
Precision Garage Door of East Bayhas received 3186 reviews, averaging 4.85 Stars:
Phillip was timely, explaining the parts needing replacement and why, showed me the old and new ones, gave me the senior discount where he could, warranties. Very pleasant to interact with, a true and proud professional. With 10 years on staff, I believe Phillip will be well positioned as a trainer, mentor, supervisor — he is that good!!!
- Nancy Eagan
Bachir Gharbi was here within an hour after I made my first call ever to Precision Garage Doors. He gave me a detailed explanation of the problem and the required solution. Work was done on time and in a professional manner. Will never use anyone else.
- Elizabeth Johnson
I excellent customer service representative, best deal found after extensive research of local and big brand companies, and speedy and professional installers. Highly recommended.
- Joseph Silveira
BIG surprise on the current cost of repairing our garage door, but very pleased with the work accomplished and how quickly Sheridan finished. Many thanks
- Larry Nolan
Antonio replaced the battery of my liftmaster in a jiffy and helped me in syncing the app with my door opener . I needed to get the bar code on the machine and got it for me. He took time to lubricate the hinges. He was fantastic and was patient to wait for me because I was out. He had come early.
- Judith Ann Magat
We received notification, with our technician's profile and arrival time. We then received a call from our technician (Patrick), confirming and giving his eta. He arrived promptly, was a complete professional, as well as a pleasure. He worked diligently, dominated the problem, and left us completely happy. Phenomenal service, all around. Thank y’all.
- Daniel Tibbetts
Garage door would not open on the way to work. Booked online and Mario Mojica was my assigned technician. Mario notified me on when he was arriving at my residence. He executed his first initial overview of the health of the garage door and its components. He diagnosed the issue and was able to fix the issue quickly on the opener. I explained the history and he educated me to address some of my concerns. He was not pushy on any further recommendations on what "should be fixed", rather he provided solution scenarios that helped me as their customer decide. There was no pressure to decide then and there. Mario continued to provide me information on next action. The outcome and the experience went beyond my exceptions.
- Michael Vega
The technician was very patient and thorough in answering my questions. But he also educated me in how to care for my door.
- Robert M
On time; efficient; explained clearly what the problem was and solution.
- jason tokumoto
Param was amazing and gave us so much information. Very pleasant.
- Joseph Costantino
I booked service online at Precision's website and immediately got over 10 calls from different numbers which was both confusing and disturbing. One technician even showed up at my door on the wrong date. I complained to Precision by phone and was assured the matter would be escalated to management. I provided the different phone numbers that called. On the appointment date, the Precision Garage door technician showed up but I continued to get over 25 calls asking if the technician could come. Again very disturbing. Does Precision send my phone and address to multiple businesses? Unless Precision explains why this happened, I dont think I will use their services again.
- Nita Baindur
Very professional technician On time and he explained everything very clearly
- Kathy Aracne
I called a little after 6 PM and was able to have someone come out the same evening. A garage door spring had broken and there was no way to open the door. It was able to be fixed so that was a relief. I work days and taking time off of work can be a hassle.
- David Winters
Rodney was fantastic in solving problem
- raymond cahoon
Travis was awesome and the response time and communication from Precision was above and beyond. We are very happy with the repair work and Travis really helped us understand the issues and what needed to be done to fix our garage door but also how to maintain it. Big plus that he’s such a nice guy, easy to talk to and he explained things in a way that I understood. Thank you Travis and Precision!
- CJ Masciovecchio
Professional, knowledgable, and easy to work with. I am very happy with the work.
- Sarah Graffman
Prompt service and on time. My technician, Nick was courteous and recommended and explained everything I needed. Great service. I would use Precision Garage Door again!
- Michael
Just want to say what great service we had today. The technician was one of the nicest and most efficient technicians, ever to come to our home. Thank you!
- Dick Havisham
We had a garage door spring break and my wife said it sounded like a near lightning and thunder strike, with out lightning. Called around to get some ideas of the damage and cost to repair. The receptionist that took my call was knowledgeable of our dilemma and quoted a reasonable price including parts and labor. The installer was a perfect 10. If I had a position I would have offered him a job in my company. I would recommend this experience to anyone needing a garage door repair.
- Philip Dold
Sheridan of Precision Garage Door was outstanding. He responded to my call very quickly, assessed the problem and had it repaired in less than an hour. Price was competitive, fair and reasonable. he did not oversell, just repaired what was necessary. I will use them again if the need arises and recommend them highly.
- Paul Steiner
*****five stars for Precision Garage Door! They fixed my garage door quickly and professionally at a fair price..honest reliable, and efficient. I highly recommend them.! KarenB
- Karen Book
Phillip was my technician and he was great! Professional, friendly and gave me all the information I needed to make a decision about my garage door service. The pricing was reasonable as well. I’ll be using them again in the future and will refer Precision to my family and friends.
- Paula Warren
Thank you for coming out so quickly, giving me options, and fixing our door!
- Gina Battisto
Technician was excellent. Great manners, explained everything well and worked efficiently. Price was higher than other places but they can send out a tech right away and they come equipped to fully replace the unit if repairs aren't possible. It was definitely convenient and customer service and quality of work was great.
- Jaime H.
Technician Caleb met me at a property I'm selling as I needed help with getting garage door operating, he was very friendly and professional and explained what he was able to do to help as well as providing information on future complete garage replacement. Provided me with a couple quotes so we had options. Repaired the garage door promptly. Great job and quick service, thank you!
- Nancy Singh
Bashir really does his job well. Im in the trades and i know first hand how hard it is to find people who are engaged. Thanks for the good work.
- Rich Silva
Had an issue with my garage door. I was able to speak to an operator and book a same day appointment on a holiday. the technician explained my options and was able to get my garage door working quickly. I recommend them and will use them again.
- Erwin Grose
I scheduled an appointment with Precision Garage Door because my garage door wasn't closing smoothly and was bowing. They come to give a free estimate so I scheduled a same day appointment and Sheridan arrived within a couple hours. Sheridan looked at my garage and within minutes knew exactly what my issue was. He gave me 2 options to resolve my problem and we agreed to complete the service that day. Sheridan had all the needed parts in his truck and he was able to complete the job in a couple hours. Garage closes buttery smooth now and I'll be calling Sheridan for all my future garage door needs.
- Brian P
The experience with Carlos Yow Chamorro from Precision Garage Door of Bay Area was amazing. He was incredibly professional, calling ahead and arriving right on time for the appointment. After a previous bad experience with another company, Carlos was a breath of fresh air. He took the time to do a complete check-up on the garage door system, explaining in a way that was easy to understand that the rollers and springs were the problem. He gave great suggestions about replacing the openers as well, and we decided to go for the full upgrade. The installation was seamless, and Carlos went above and beyond by showing how to use all the new features and even teaching our son the power outage safety steps. He's clearly a master of his craft. If garage door service is needed, ask for Carlos—you won't be disappointed.
- Eguzki Olano
Licenses
Contractor License#979078
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com


I called because my garage wouldn't close after manually opening it and Sheridan "Robocop" Abad arrived within two hours. Right away, he identified that the springs needed to be replaced along with other issues. Between the two quotes he provided, we discussed the differences and I felt confident with his recommendation. Sheridan clearly explained the issues and was not pushy at all. We agreed to get it done the same day, and the garage was up and running again within the hour. He quoted $2398 for the full service. Expensive, but worth it for peace of mind. It was an old garage that had not been looked at in who knows how long. Extremely happy with my new door.
- Melissa