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Precision Garage Door of East Bayhas received 3027 reviews, averaging 4.85 Stars:
San Ramon, CA
Concord, CA
So of course it was a Sunday morning when one of the torsion cables came loose and prevented us from closing the garage door. I found Precision Service online, and was very happy that they could send out a technician the same day without exorbitant weekend fees. David L. arrived and really worked to figure out the issue - not just replace the cables. I'm very happy with the work he did and very appreciative of the time and care he took to get our door working - for today and the future.
- Brenda K
Hayward, CA
The technician, Carlos, was 5-stars. He was very pleasant. After doing a thorough inspection to identify the problems, he clearly explained the fix as well as additional services that would make the door function more smoothly. Great service!
- Helen
Oakland, CA
We are very happy. A spring broke on one of our doors and caused a catastrophic failure. We couldn't get our car out. We called Precision and the sent James Walker. He came quickly, was very friendly and went over everything. We had several options and ended up fixing the door that failed and and updating the other door which was on the verge of failing. Price was decent. Would hire them again, definitely.
- Diana Walizada
Pinole, CA
A cable on my garage door broke yesterday mid afternoon. Having used Precision Garage Door previously, I called for an apppointment. Within 3 hours Patrick showed up. He evaluated the door for necessary repairs provide quotes for the work and was through with the repair with 2 hours. The cost was less than the quote and the work was done flawlessly. Could not be happier with my experience with Precision Garage Door...the best!
- George Parsons
Danville, CA
Carlos Larios was really professional and gave me all the information I needed to make an informed decision. You have a top-notch technician in Carlos. I purchased springs, and bearings and cables as really explained the pros and cons of doing or waiting. Sincerely, Ray Velasco
- Ray Velasco
Castro Valley, CA
The technician was very nice and on time. Thank you for that! However, the company charged me only for estimate on repair and prices on repairs are ridiculously high. Paid $69.95 only to take a look and been asked 845$ + for the job.
- Francesco Ruggiero
Richmond, CA
Precision door has excellent service great communication. They get the job done right a way. No long waiting period for service! Very nice personnel. Very professional was informed of the problem and the problem was fixed with in 30 mins!
- Angela Jackson
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Service Technician Team: Sheridan Abad
San Ramon, CA
All went well. Patrick explained all what needed to be fixed. I asked him some questions regarding the garage door. Well since the doors were installed in 2004 he explained to me about the springs and some other parts. So, I trusted him and decided to have all replaced. I’m very happy with the work he did. You are very lucky to have a professional person like Patrick working for you. He was very personable and made me feel comfortable in fixing my garage door!! Job well done!!!!
- Christine Blackman
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Service Technician Team: Patrick Leahy
Oakley, CA
My garage roller gave out . Went on the company website , they had same day apt . My technician Sheridan Abad , diagnosed the issue , and fixed it within an hour . My garage door was fully functional . Very happy customer. Great service .
- Alberto Aranda
Concord, CA
Patrick came to our home and was super friendly and had expert knowledge of the garage door system. He explained the service and each step to the repairs clearly and provided a breakdown of the cost. He competed both spring replacement and bearings in good time. Would hire again.
- Mortay Mendoza
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Service Technician Team: Patrick Leahy
Hayward, CA
Precision Garage Door has been the ONLY company we have dealt with concerning garage door. They have always been there when we have needed them. We have had a NEW door replacement from them and regular maintenance. Recently, 6/16/25, we had major maintenance, on ALL moving parts. Mr. Philip Nguyen did our service. He was very professional in all aspects. Thanks for a great job Ed Davis
- Ed Davis
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Service Technician Team: Phillip Nguyen
Clayton, CA
I came home around 12:00pm on a Monday and my garage door would not close. I called Precision and had an appt. within 2 hours. The technician was Parampreet Singh and he was knowledgeable, courteous and very professional. He gave me a few options to consider before I chose a new garage door opener and rail system. The installation was completed within an hour, and he even programmed the door opener in my vehicle. I called Precision based on the commercials I had seen on TV. Everything they advertised was spot on from the professional phone service through installation. I highly recommend them for any needed repair or new door installation.
- Tom Cianfrano
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Service Technician Team: Sheridan Abad
Pleasant Hill, CA
Sheridan did a great job today, called to let me know he was arriving in 10 minutes. I have had my garage door serviced several times by precision and today was a great experience. I was given all the information that I needed and the work was done quickly and very professionally. Happy Customer.
- Kay Barton
Oakland, CA
Precision makes good garage doors, and I would recommend them. However, one of the parts they use, the door handle/lock combo, is cheaply made, and was never particularly easy to use. (Our garage door is manual.) The keys that come with it are also cheaply made, and sure enough, yesterday one broke off inside the lock. Result? It cost $350 to have the garage pried open ( luckily we could do that..) and then the very nice tech replaced the lock. I immediately went to Ace to get new, stronger keys made. But the actual lock, though brand new, is still not easy to use/insert a key. But it works…Precision needs to upgrade this part.
- Len Nathan
Hayward, CA
Service was great, price, little high, all is good.
- Brenda & Willie Lewis
Pleasanton, CA
Patrick was absouloutly professional and polite and completed the garage door service and replaced items that will keep them in good working order.
- Ms Dhoot
Livermore, CA
Excellent service! Rodney arrived on time and did a great job of addressing the issues with the garage door. He did a great job! This door has never worked so good...and really quiet too! Rodney is very professional. It was a pleasure working with someone who knows what he is doing. I would definitely recommend Precision if you want your door to work right!
- William Herbert
Danville, CA
Great job. Very professional and efficient. Thank you for your help!
- anon
Concord, CA
He explained very clearly kindly how to operate the price was little high than we expected but he explained why. Thank you for your hard work and appreciated So I gave him 5 stars.
- Hyonsok Hong
Livermore, CA
Precision gave me a reasonable quote and within 30 minutes the work was complete and my garage door was working again after 20 years.
- Julie Fairclough
Bay Point, CA
Mario who came in our place at 567 butos place? Bay Point He is very expert and nice guy to fix our garage door
- Mario
Oakland, CA
They replaced my old garage door that was at least 25 years old with a new one and the service and communication was excellent. 6 months later I found the door to be a little bit creaky and loud and when I called them they were out the next day to adjust and lubricate it everywhere so that it's back to perfect. The service is excellent, there's no other way around it
- Josh DeF
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Door Installation Team : Moises Lopez-Reyes
Oakley, CA
My garage went down unexpectedly. I contacted Precision and they responded to my home in less than 3 hours. Travis Behn & his partner Kaleb located the issue and were very knowledgeable. They performed the service in less than 2 hours, helped me set up the garage app, & passwords. They were very nice and took their time answering questions and explaining how the garage system works. Highly recommend Precision.
- Alicia Powell
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Service Technician Team: Travis Behn
San Lorenzo, CA
I received repair service from Paolino in Hayward to replace a broken part on my door that set the limit for opening and closing. In addition the he lubricated all moving parts and tuned the motor. I did not understand all the charges on my invoice amounting to $434.90, so called Precision's problem solving number to talk with Miles. He said there was a refund due me of $69.95 for the service call itself. After several conversations, the refund was processed and I was notified of it. Miles worked to resolve this successfully for me. It's a good idea to call the post service number to resolve any question about the invoice charges, since they may not always be accurate..
- Lillian Bloom
Oakland, CA
My garage door broke at 6:30 in the morning. They were here and everything was fixed by 11 o’clock. It was amazing. He also did maintenance on the door while he was here. Very grateful.
- Starr Swindt
Brentwood, CA
Carlos was personable, professional and willing to answer all questions my questions. He was very thorough in analyzing what adjustments needed to be made to make the garage door open and close smoothly.
- Joelyn Rose
Antioch, CA
Polite told me what I needed and what I could wait on gave me information about what he was doing
- Kevin Rabb
Pittsburg, CA
Tech arrived on time and finished worked in promised time frame.
- Victoria cCinco
Fremont, CA
I called them on Sunday morning and the Tech (Phillip) came out at 12:30pm. Phillip was very professional and knowledgeable. He provided me with 3 repairs options that were from least to more expensive and the pros/cons in choosing one over the other. The estimates were more than I had thought it would cost. The last garage door repairs I had were in 2018. I guess inflation and tarrif's have really increased the costs of everything. My prior Garage door repair company is closed on Sundays and on line it stated the first appointment was next Thursday. I was very happy Precision is open 7 days a week and appointments are within hours of calling them. I don't mind paying a more for good service. I use Precision again for my future repairs.
- Steven Lee
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Service Technician Team: Phillip Nguyen
Licenses
Contractor License#979078
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com


Quick response, waiting on written recommendation with cost estimate including lable and detailed parts breakdown. Called for (1) broken spring, verbal estimate was $1400 which included bearings. My wife called me and I wasn't in a position to make the decision. The first website that came up on a google search while I was on the phone with the tech stated "never pay more than $1000 for springs on a garage". So I await more details.
- Blake McCaffery