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about Precision Garage Door
Precision Garage Door of East Bayhas received 3186 reviews, averaging 4.85 Stars:
I worked with Phillip and he was outstanding! Communicated in advance when he would arrive, professional and polite. Explained our situation and provided several options for us to choose from to repair our garage. Excellent service!
- Erin Wetzel
Bachir Gharbi came to troubleshoot our non working garage door opener on 9/29/25. He was on time, professional and personable. He explained the problem and what he recommended showing us what and why. He re explained until I understood plus answered all questions. He made sure we understood. He was a diligent employee who helped us program the door opener control, the keyless opener and the device in one car (other's technology out of sync with new opener technology) plus set up myQ app on cell phone. By the end of the appointment we understood how the camera on the device worked, how to access the opener on our phones, how to insert battery backup back up and use when needed, how to manually open door, how to lift with good body mechanics and how to reengage. I'd definitely recommend him, his work ethic and skill. A huge bonus that was so personable.
- Joni Shields
Service was promptly delivered. The work was quality.
- Samuel Schrader
Fantastic Experience! I was able to make a same-day appointment, and the technicians were great. They arrived right on time, gave me a clear quote, and had all the work done in less than two hours. Everything was fast, professional, and seamless. Highly recommend!
- Erin O'Neil
Bachir Gharbi was our Tech to come and look at our 25 year + garage door opener. He was professional, courteous and knowledgeable. He did a full inspection of our opener and door and determined where our problem was... the motor. He suggested several options to us. Absolutely no high pressure. I was surprised how much the garage opener technology had advanced since our last opener was installed Bachir is a real asset to Precision.
- terry shields
We had a good experience with Precision Garage Door . They had good communication and showed up when they said and did the install in the time they quoted. I would use them again.
- Melani Ament
Great response and great service. Rodney was very professional
- Greg Bellin
Was able to replace my door immediately
- Kathy Romo
Patrick L. Did a great job and was patient teaching me the features of my new garage door opener. Thank you.
- B&M Inc
My garage got stuck on a Friday evening and I called them late that evening and they were able to get someone over by 830am Saturday . The technician was very knowledgeable and looked at all the options and went above and beyond to even fix an issue with the machinery and got it all working extremely smoothly. Would highly recommend them for any garage door issues. .
- Arvind Nithrakashyap
We had our tech Phillip Nguyen come out on short notice to repair a failing garage door and motor; Phillip provided exceptional service and did a quality installation job with a definite attention to detail, even walking me through setup and providing maintenance tips to ensure we keep our garage functioning well into the future. Above all, he was polite, courteous, and friendly. Thanks for taking care of us - a full 5/5 star rating from both myself and my wife!
- Marlon Tang
We had a self inflicted issue with our garage door- I left a step ladder too close to the door when it closed and the railing was bent. I did what I could and decided I needed an expert. I had seen a their ads on tv and elected to call Precision. I got a same day appointment and was greeted by Carlos. He made an assessment, offered his recommendation and did not try to upsell me. We agreed on a price then he gave me a senior discount which I had not even considered. He finished in about an hour and the door sounded better than it had in years. Thank you Carlos for your honesty and integrity in our encounter!
- Steve Thrall
Third time using precision and love their work. Did a full replacement of my door this time and it was done quickly efficiently and the cleanup was great. Love these guys.
- Alex Sloan
Starting with Kip, the PRECISION DOOR rep that came to our house with brochures and lots of options, the experience was seamless and painless. The installer, Moses did a beautiful job getting the door up and running in just 4 hours.
- Paulette Moore
Manny was very knowledgeable and completed the job fast and efficiently I would definitely recommend their company.
- Arqwesha Taylor
The technician did an excellent job He was very courteous He had all the tools that he needed to do the job he was in and out of there quite fast. They actually installed our door and door opener and came out and did some maintenance for us a number of years later. Whenever we need our garage door worked on we will call Precision garage door of Bay Area first.
- Mike Rose
At around 6:30 PM (PST) on 09/23/25, on opening I suddenly noticed our garage door made a screeching noise. From Google Search I selected the best rated Garage Door Repair service company nearest to my location, which was " Precision Garage Door of Bay Area". I called their 24/7 Customer Service Phone number. The customer service saff person was very courteous, she scheduled me for service call within next two hours. The assigned technician was also highly courteous, responsive, knowledgeable and timely to show up to repair the garage. My total experience about how my service call was handled and performance of the technician was exceptional.
- Vinay Bahadur Kaul
Great experience. Same day appointment and service done. Changed out motor, belt and wheels. I believe his name was Preston explained everything to me. Downloaded app, programmed remotes. Code system outside. No complaints
- Valerie Garcia
Patrick did a great job! He was a friendly young man who made an old man feel comfortable during their conversation. I appreciated that. He is welcome back to my home anytime; he is a good man.
- David Shaver
Bashir
- Shahid Khan
I was incredibly impressed with Precision Garage Door from the very beginning! The operator in the morning was able to schedule me an appointment the same day which allowed me to not miss any work and Carlos the technician was able to diagnose the problem and fix the door quickly on the same day!! They made a great first and last impression and I am greatly appreciative for the great work they did!
- Kelly trejo
Very professional and really efficient. I called and technician was here within two hours and fixed garage door in less than an hour. Changed springs, drums, bearings and cables. Garage door works really smoothly. Thank you Percision
- Dennis Elmer
Rebuilt my existing garage door hardware. Antonio did a great job
- Ron senna
I got a new garage door system (lift-master latest 2025) with all the buff and sham with them, recently in August. Antonio Mendoza seemed a nice professional. A month into it, the nut on the handle that holds the door which moves it up and down the belt literally fell off after it closed. I called them at 8:30 pm (as on date) and they’ve scheduled a service appointment the next day afternoon. Too bad they didn’t have anyone to come right away. Secondly, although I liked the install, the tech should have verified that his design of placement of handle (which is on the strut of our garage door) actually is reliable and hold the cycles of open and close. That’s the only main component that needs the most sturdiness as it lifts the door up and down every cycle! Too bad they didn’t check that.. although I did question being an engineer for 30+ years myself. They need this “design thinking” not just techs that can tighten and tighten nuts and bolts or install a belt based system. I’ll report back once it’s fixed and a better design of placement is done, hope he can find a reliable sturdy solution. I have homes in other states and they do it all too well. I’m assuming in northern cal they’ll have the smartest people ? I’ll be happy to change the rating and provide a updated experience after an update and if this is resolved with sturdy operation for few months!
- Kris Puthucode
Caleb did a terrific job taking care of my garage door glitches. He was accurate and quick and polite and I would definitely hire precision door again.
- Patrice Hagan
Very professional and nice guy. Knowledgeable and was able to fix what we thought wasn’t repairable. Now our garage door is quiet and runs smooth. He also was there working all day and remembered all of our family member’s names. I was impressed.
- Stephanie McNaughton
Carlos L Was fantastic!!! Solved all my issues
- Catherine Hughes
I will strongly recommend Bachir Gharbi for garage door repairs. He is highly organized, very professional, knowledgeable, and diligent. I have dealt with several professionals who came over to work on different gadgets in my home and I must say the Bachir ranks above all of them in terms of his approach to work, clarity of communication and post-installation instructions. Simply the best of the best.
- Joseph Asunka
Great customer service. Was lucky to get an appoint t the same day. Great workmanship from my tech Mario. Would recommend!
- hg. r.
Licenses
Contractor License#979078
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com


The garage door workers came by my garage, took a look at the cable in 3 pieces. They assessed the situation make a phone call to get a special cable w/ 2 eyes on it . The person back at the shop said he could do it, so now the plan was placed in motion. Travis then explained roughly how long it would take to retrieve the cable & necessary parts. They returned right on schedule , replaced the cable & once again went over what took place , took some more photos and produced a completely satisfied customer.
- Robert Dotson