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about Precision Garage Door
Precision Garage Door of East Bayhas received 2393 reviews, averaging 4.84 Stars:
Alamo, CA
Service Provided:
Product:
Service Technician Team: Travis Behn
Richmond, CA
Very disappointed. The technician came out to do a door tuneup and did a 2 minute "25 point inspection" and quoted $1600 repair bill. I opted out of doing this "repair" only to have the door not work because the technician forgot to reconnect the door to the motor. If you can't reconnect the door after a simple inspection how can I trust the quality of your work?
- Carl andrew Johnson
Lafayette, CA
On time. Courteous. Fixed the problem. Good explanation of the issue.
- Joann Stevens
Fremont, CA
Great job! Very happy with Joel's knowledgeable analysis, recommendations, and diligent work. Our garage door works better now than when it was new!
- Stephen Rice
Product:
Richmond, CA
Love my Liftmaster. It is always a pleasure to have James service my garage door opener. He is professional and kind.
- Lorraine Lombardo
Newark, CA
A+ on all counts. When calling Belle was very helpful, pleasant and scheduled an appointment for the next day with a follow-up e-mail which was great. Pabio Campos-Martin our technician was super. He called as requested prior to being at the house giving me time to get there. Following inspection he explained the problem and was able to do it the same day. We are very pleased with the service. Thank you. V Westfall
- Virginia Westfall
Richmond, CA
I have used Precision in the past and was more than satisfied. Again, the service person was prompt, courteous and knowledgeable. I called at 1:30 pm and by 5 my door was fixed. I wouldn't hesitate to recommend Precision and will leave this review on the Next door site and yelp.
- Paula Mertans
Walnut Creek, CA
I phoned with my problem this afternoon. A technician came out and was able to diagnose the problem right away. He gave me 3 different quotes. I chose the service option that best fit my budget. He finished the job in a timely manner and now I have a working garage door again. Hooray!
- Liz Chaffee
Fremont, CA
I chose Precision from ads in the Yellow Pages. The ad reflected the service I was looking for. The service tech that did the necessary repairs was very knowledgeable and explained features that I didn't realize the system performed. I was impressed with the efficiency and ease of repairing my garage opener. Precision will be my "go to" for future garage door needs.
- Sandee Hansen
San Ramon, CA
A 5 star rating for James and Precision. I must commend James for his professionalism. He called a half hour before my appointment. James spent a lot of time to make sure the job was done right. He explained everything to me as he replaced the bearings and spring. He was very personable and you can tell he loves his work. I would call upon him and Precision again to take care of my garage needs.
- Ronald Jow
Martinez, CA
Travis was a spectacular help! He was diligent and did so many things to fix my problem. He is a good person to represent your company. Not to mention he did it in extreme heat!
- Donna Wilkinson
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Service Technician Team: Travis Behn
El Cerrito, CA
I am a licensed S.E. S1862 and would like to propose a bolt though the wall as opposed to current failed lag attachment of spring. Garage never used for vehicles. Will buy new garage door when sell in 1 yr. A more experienced person could probably do this. Happy to sign a hold harmless document. If Precision not interested could you recommend someone who might be. Bob at bobpotterec0@Gmail.com (510)235-3121
- Robert Potter
Livermore, CA
The wife and I were more than pleased with our service by Antonio. He identified the problem and explained everything that needed done in detail and why..we felt he went beyond and we could tell he cared about his work..We feel Antonio is an asset to your Company
- Bruce Carpenter
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Service Technician Team: Antonio Mendoza
Fremont, CA
We had a broken spring. The technician replaced both springs and recommended replacing bearings and rollers. Guillermo was prompt, knowledgeable a d courteous. He gave me 2 options for repair. Highly recommend this company!
- Mary Neves
Union City, CA
Wasn’t impressed with Precision Garage service: upswell you unnecessary fees. Only needed one spring - they said I should have 2 (one on right, one on left) - went with one; he said I need 3 brackets to hold/pull up door - one bracket on each side lasted 10+ years n should last another 10+ years. Next time I will not go with big company - will use smaller company. On top of that they charge a $60 service come out fee - ridiculous. Go with smaller company to get your garage door fixed.
- Kristine Arao
Martinez, CA
We had the best experience with Sheridan from Precision on Saturday! He was incredibly knowledgeable, professional and friendly. Our garage door is 26 years old and he was able to replace many parts - springs, coils, cables, etc. in 2 hours and arrived 2 hours after my initial call for help. I HIGHLY recommend Sheridan Abad and Precision Garage Door Service!
- Deb Carter
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Service Technician Team: Sheridan Abad
Walnut Creek, CA
Mario was a good communicator prior to his arrival. He was very nice and professional. Explained the issue and resolution clearly and stated the rest of the door was ok. Took him about 45 minutes to complete the inspection and repair. Very good experience with Precision Door and Mario
- John
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Service Technician Team: Mario Mojica
Danville, CA
Great service all around. Our door broke last night and I called Precision. The lady was very helpful and she booked an appointment for me ASAP. The repair man, Sheridan was very helpful in explaining what needed to get fixed and fixed the problem very quickly. I highly recommend Precision as they are fantastic service providers.
- Uzi Sasson
Danville, CA
Travis was great. Good honest recommendations to replace worn out rollers and a tune up will give my old garage doors new life. Thanks the good service and communication!!!
- Mark Greening
Alamo, CA
THE GENTLEMEN CAME THE SAME DAY I CALLED AND REPLACED MY OLD OUTSIDE OPENER. THEY WERE PLEASANT AND EFFICIENT. THEY ALSO CHECKED THE GARAGE DOOR TO MAKE SURE EVERYTHING WAS FUNCTIONING CORRECTLY. I HIGHLY RECOMMEND PRECISION DOOR. MIND IS MANY YEARS OLD AND NEVER A PROBLEM.
- Barb Cavella
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Service Technician Team: Mario Mojica
Livermore, CA
Pablo was excellent! He quickly fixed the minor problem,
- William Bish
Moraga, CA
Superb! Andrey was exceptionally proficient: pleasant, efficient, communicated well,very good work. Wonderful person
- Roxanna Trutner
San Ramon, CA
I called at noon and Pablo C arrived around two. He heard my concerns did an assessment and made recommendations. Pablo was knowledgeable, professional and friendly. He addressed my concerns. I would use this company again and also recommend them.
- Lori Rodekohr
Product:
Oakley, CA
I called around noon, and was given a time between 2 and 6. Ersell called and let us know when he would be here. He arrived when he said he would and got right to the issue we were having with out garage door opener. It turned out our opener was not fixable. Ersell was able to get us set up with a new opener and had it installed in about 90 mnutes. He was great to explain the new system and we were happy to get it done so quickly and without any issues.We appreciate the work Ersell did for us, so efficient, personable and professional. Thanks!
- Stephensons
Product:
Pleasant Hill, CA
Lorenzo was fantastic!!! I expected to need a new opener and top panel for our garage door. Lorenzo fixed the opener and put a bracket on the panel that was breaking. He could have charged us a lot more but he did what needed to be done and didn’t charge us for unnecessary equipment. I appreciate a company that doesn’t gouge you because I don’t know any better. I will always use this company and want to give a BIG kudos to Lorenzo. He was curtious and prompt. Highly recommended
- Ian Elder
San Ramon, CA
Though I am satisfied with the work, the charges were outrageous. I trusted Percision to fairly charge for the parts but after getting the work done and doing the research, the charges were 10x more for some parts replaced. As an example, you can buy garage door rollers from Amazon or Home Depot for ~$30 for a pack of 10 and Precision charges were $311. I now wish, I should have not requested to change the rollers and done it myself which would have saved a lot of dollars.
- Shan Choudhury
Product:
Pleasanton, CA
First time customer. Was completely satisfied with the work performed today. Our tech Mr. Phillip Nguyen arrived on time and wasted no time in affecting the repairs to our door, He took the time to answer my questions and offered his recommendations on future maintenance. Phillip was friendly and in my opinion a excellent representative for your company. I will use you services again when and if necessary.
- Robert Eisberg
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Service Technician Team: Phillip Nguyen
Union City, CA
Phillip called to give us an approximate time of arrival and was actually here earlier, which was nice. He was very professional, knowledgeable and polite. He corrected the problem, that was actually caused by my wife. We would certainly recommend him and your company for any garage door needs.
- Bill
Walnut Creek, CA
James is fantastic. He explained everything then took the time to give me 3 options and explained each in detail. He did an incredible job and left the garage cleaner than when he started. I highly recommend this company! Thank you!
- Gene Stoegbauer
Product:
Bay Point, CA
We had a broken spring and they came out same day. The technician went over all the work in the estimate, completed the work within an hour, and left the door running smoother than it had in years. Really great job.
- Jerry Shaver
Product:
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Just wanted to thank Travis for his great service. He came, diagnosed the issue and quickly replaced the garage opener. Super professional and very knowledgeable.
- Fred & jennifer Lim